Akron Consulting Services
Staffing for Network Service Groups
In addition to offering rapid access to guidance from top-tier IT professionals and subject matter experts to assist Akron, Ohio companies to resolve discrete technical problems or strategic initiatives, Progent can provide temporary staff augmentation to deliver more generalized services like PC help, network administration, and Help Desk call center response. Short-term staffing can help businesses to respond to planned or unexpected surges in the need for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also cover voids caused by the absence of full-time staff members due to scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program Progent's temporary staffing services give businesses the ability to react to increases in requirements for IT personnel without being saddled with the expense and hassle associated with reviewing and hiring reliable technical personnel and without the burden of increasing your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
- Rapid availability of proven network pros
- Easy engagement, termination, and re-engagement of services
- Seamless extension of your in-house IT staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong working relationship with a top-level, full-service resource for network expertise
Progent's co-managed Call Center service is a specialized flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their internal network staff and Progent's extensive team of IT support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative support solution based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite network expertise for organizations of all sizes throughout the U.S. Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Akron, Ohio Businesses
Progent's nationwide team of certified consultants offers Akron, Ohio companies a broad range of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Microsoft 365 Integration
- Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Management
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Recovery
- Backup/Restore Expertise
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Surveys
Contact Progent for Short-Term Staff Augmentation for Akron, Ohio Companies
To learn more about Progent's temporary staff augmentation services for Akron, Ohio organizations, call
An index of content::
Exchange 2016 Migration Planning Consultant
Top Outsourcing Exchange 2016 Migration Planning
Progent can assist you in any and all facets of your migration to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Windows Server 2008 R2 On-site Technical Support
Windows Server 2008 Hyper-VI Consultant
Microsoft Windows Server 2008 is an important step forward in making IT systems more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved environment for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, technical support, education, temporary staffing, monitoring, and security expertise.
Network Consulting Firm Smartphone Synchronization
Desktop VPN Consulting Firms
Progent's remote connectivity and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your IT network, enabling you to improve the productivity of your off-site workforce.
NetApp MetroCluster Design Services
NetApp Clustered Data ONTAP Consult
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles (300km) away from one another. Progent's team of seasoned network experts can help you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing guidance with procedures like assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to prove adherence with information assurance standards and government mandates.
System Center 2012 Operations Manager Remote Technical Support
Microsoft System Center OpsMgr 2012 R2 Onsite Technical Support
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Top CISA Certified Security Audit Consultancy
Consult CISA Certified Security Audit
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist companies in the fields of IS audit process, information technology administration, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and business continuity preparedness.
Redhat Linux Consulting
Consulting Red Hat Linux
If your company is developing Linux-based software on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering online and in-person support when your business needs it, Progent offers an economical solution for supporting an information network that features high dependability, security, and performance. Progent's Linux developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
After Hours SCOM 2012 R2 Consultants
Computer Consulting Microsoft SCOM 2012
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
SharePoint 2013 Migration Integration Support
SharePoint Online Technical Consultant
Progent has been providing SharePoint consulting services since the first product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 migration.
Network Management Outsourcing Specialist
Network Engineer Managed IT Services Consultants
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal IT administration and support teams with low-cost help from world-class management tools and consulting expertise. Advantages of Progent's ProSight line of managed services include flat-rate network management costs, automation of common management processes, continual adoption of the latest information technology, smooth migration from older technology to current solutions, close fit between computer technology with business goals, access to seasoned network experts, and allowing management to concentrate on business issues instead of fast-evolving information technology.
System Center 2012 Data Protection Manager IT Consultant
SCDPM 2012 Upgrade Consulting
Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of any size to design, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Online Troubleshooting Exchange 2000 Server
Exchange 2000 Migration
Progent is among the most qualified network support companies for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Consulting Disaster Recovery Test Lab
Award Winning Specialist network piloting Lab
Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for new technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.
Remote Access Remote Troubleshooting
VPN Computer Engineer
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to expand with your growing business needs. Progent’s Cisco-Certified network experts are familiar with Cisco’s complete family of hardware and software targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Technology Professional Virtualization
24/7 Virtual Server Consultancy
With virtual servers, businesses are able to run many virtual servers on a single physical server. Virtualization technology enables businesses to gain all the advantages of server segmentation, while avoiding the expense associated with purchasing extra server hardware. Virtualization is the critical technology for building private clouds, which offer important advantages such as lowering the costs of capital equipment, facilities, and management while enhancing data security, system reliability, and recoverability. Other important server management options include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can help you in all areas of server virtualization and management to enable your company to cut expenses and save time.
Check Point Ransomware Protection Security Auditor
Check Point NGTP Security Services Firewall Support
Progent's Check Point firewall experts can show you how to design, integrate, and administer firewall environments that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls.
Outsourcing Windows and Linux
Linux, Windows Consult
If your business computer system mixes Linux technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to coexist for easy management, transparent dataflow, high reliability, superior performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support services include network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Contact Center services.
ASA 5510 Firewall Configuration
ASA 5500 Technical Support Services
Progent's Cisco certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Top Integration Microsoft Lync 2013
Lync Server 2013 Mobility Services Consult
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer remote and on-premises support services to help your company to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration.
Cisco Access Point Network Security Consulting
Cisco Remote Access IT Outsourcing
Progent can assist your organization to utilize Cisco's networking products to create a solid basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas including compute and storage utilization, security and compliance, manageability, reliability, and recoverability.
Oracle 11g Migration Consultants
Microsoft Certified Java Developer
Progent’s expert software programmers, database architects, and project management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database designers and software programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help clients to create, enhance, repair, or migrate web-based applications to utilize the most current web technology.
ISA Server 2006 Engineer
ISA 2006 Remote Troubleshooting
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting increased productivity by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to design, deploy, set up, and support ISA Server 2006 on your system so your business achieves a smart and economical balance of protection, convenience, and speed.
24x7 Wireless LAN Site Survey Help and Support
Wi-Fi Site Survey Consulting
Progent’s Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, offering you a wireless solution that has the coverage, speed, capacity, QoS, security, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.
Amazon AWS cloud services integration Development Firm
Programming Amazon EC2 migration
Progent can provide affordable remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
SCCM 2012 Reporting Online Troubleshooting
SCCM 2012 Central Administration Site Network Consultant
Progent can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
FAQ about Cisco Consultant Home Based Jobs
Q&A about Recruiter Microsoft Consultant Home Based Jobs
To see answers to common questions about being employed by Progent, see Employment at Progent Q&A.
IT Outsourcing and Co-sourcing Whitepaper
Whitepaper IT Outsourcing
Progent’s IT outsourcing services provide economical network support for medium-size businesses. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and manageable fashion than is feasible by amassing a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network foundation for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Classes Macintosh Applications
Class Adobe Illustrator
Progent's Apple Mac consultants can support the creative facets of Macintosh computing by offering help services and education in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
At Home Workers IP Voice Remote Technical Support
Offsite Workers IP Voice Online Troubleshooting
Progent can assist small and medium-size organizations to set up VoIP solutions to provide their remote workforce the benefit of transparent extensions of the corporate phone network.
Upgrading Exchange 2003 Server
Microsoft Exchange 2003 Upgrade On-site Technical Support
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Emergency Windows 7 Wireless Remote Troubleshooting
Windows 7 Upgrade Engineer
Progent's certified engineers can assist you to assess
Top Rated PC Consulting Arkansas
North Dakota Network Support
Progent’s Technical Response Center offers national extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and online direct network connection to isolate and repair technical problems quickly and economically. The scope of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to competent experts as required. For critical issues, the TRC endeavors to answer your call for support in less than one hour.
Remote Support Microsoft Financial Software
Dynamics GP Great Plains Accounting Outsourcing
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the capability you currently need, with the ability to add clients and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support experts can help you install, configure and manage the current version of Dynamics GP or upgrade efficiently from an earlier edition.
Meraki MR62 Access Point Specialists
Computer Engineer Meraki MR18 Access Point
Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support services to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.
Consulting Hourly Cost Technology Consultant
Consultant Cost Small Business IT Consulting Company
Progent's pricing policy is to charge for phone support and on-site help by the minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for services provided during regular working hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for fast fixes so you will not be tempted to allow simple problems to fester.
Urgent Wireless Security Engineers
Emergency Network Security Specialists
Progent provides consulting for security analysis products such as LANguard from GFI for running a set of automatic system auditing scans to identify possible security problems. Progent has extensive knowledge of security analysis tools and can show you how to make sense of testing reports and respond effectively. Progent can help you build protection into your company processes, install scanning tools, define and implement a protected network environment, and recommend procedures to optimize the security of your network. Progent's security engineers are ready to assist you to configure a firewall, implement secure remote access to email and business applications, and integrate virtual private network. Progent's accredited security consultants can test the security of web software and can conduct extensive information security tests of company-wide security to validate your company's compliance with key international security standards including HIPAA, NIST, and ISO.
