Besides offering fast access to guidance from high-level IT professionals and subject matter experts to help Akron, Ohio organizations with discrete technical problems or strategic projects, Progent offers short-term supplemental staffing to deliver more generalized assistance like PC support, IT management, and Help Desk services. On-demand staffing can help businesses to respond to planned or unexpected surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also fill voids resulting from the absence of in-house staff members due to scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer organizations the versatility to react to increases in demand for IT services without being saddled with the costs and delays that come with identifying and recruiting reliable IT help and without the burden of adding to your permanent staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Seamless extension of your full-time IT staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Strong working relationship with a top-level, full-service resource for network expertise
Progent's Shared Center Service
Progent's co-managed Help Desk Call Center service is a specialized on-going staff expansion option that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the industry's leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Akron, Ohio Companies
Progent's nationwide team of certified consultants and technical experts can deliver Akron, Ohio organizations a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Akron, Ohio Organizations
To find out more about Progent's temporary staffing services for Akron, Ohio businesses, call 800-993-9400 or visit Contact Progent.