In addition to offering rapid access to guidance from top-tier network consultants and subject matter experts to assist Akron, Ohio companies to resolve discrete technical issues or strategic projects, Progent can provide short-term staffing to deliver more generalized assistance like PC support, IT administration, and Help Desk call center services. On-demand staffing makes it possible for businesses to deal with anticipated or surprise surges in the need for network services, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover voids resulting from the loss of in-house staff members due to vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services give organizations the versatility to respond to surges in requirements for network personnel without dealing with the expense and hassle associated with vetting and hiring reliable IT personnel and without the burden of adding to your in-house head count.

Key features of Progent's temporary supplemental staffing services include:

  • Fast availability of reliable IT pros
  • Simple initiation, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Help Desk Service
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT organizations to share the work of Help Desk support transparently between their internal IT personnel and Progent's extensive pool of IT support experts. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint support alternative based on by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for organizations throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Akron, Ohio Organizations
Progent's seasoned team of certified consultants can deliver Akron, Ohio organizations a broad range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Akron, Ohio Businesses
To learn more details about Progent's short-term staffing services for Akron, Ohio organizations, call 800-993-9400 or visit Contact Progent.