In addition to providing fast access to guidance from top-tier IT consultants and subject matter experts to help Akron, Ohio businesses to resolve specific technical problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as PC help, network management, and Call Center services. Short-term staffing can help businesses to respond to planned or surprise increases in demand for IT services, which may be caused by scenarios like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term staffing services offer organizations the flexibility to react to increases in requirements for IT services without being saddled with the expense and delays associated with vetting and recruiting appropriate IT help and without the risk of increasing your full-time staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of proven IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong working relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Center Program
Progent's shared Call Center service is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's extensive pool of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative powered by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's industry certifications.

Progent's Practice Areas for Akron, Ohio Organizations
Progent's nationwide team of certified engineers offers Akron, Ohio businesses a broad array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staffing Services for Akron, Ohio Businesses
To learn more about Progent's temporary staffing services for Akron, Ohio companies, call 800-993-9400 or visit Contact Progent.