Besides providing fast contact with top-tier IT consultants and subject matter experts to help Akron, Ohio organizations with specific IT issues or longer-term initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined services like PC support, IT administration, and Help Desk services. On-demand staffing makes it possible for businesses to deal with anticipated or unexpected peaks in the need for IT personnel, which may result from situations like mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover voids caused by the absence of full-time staff members because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to react to increases in demand for IT services without dealing with the expense and hassle that come with vetting and hiring appropriate IT personnel and without the burden of adding to your in-house staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid access to proven network professionals
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your full-time IT staff
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-spectrum source for IT support
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that allows IT groups to divide the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Call Center, Progent's shared Help Desk service is a collaborative service alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for organizations across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Akron, Ohio Companies
Progent's veteran team of certified engineers offers Akron, Ohio organizations a wide range of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staffing Services for Akron, Ohio Organizations
To find out more details about Progent's temporary staffing services for Akron, Ohio companies, call 800-993-9400 or visit Contact Progent.