In addition to providing fast access to guidance from top-tier network consultants and subject matter experts to assist Akron, Ohio companies with specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized services like PC help, network management, and Help Desk services. On-demand staffing makes it possible for businesses to deal with anticipated or surprise peaks in demand for IT services, which may result from situations like mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also cover voids caused by the loss of full-time IT personnel because of vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services give organizations the versatility to react to increases in demand for network services without dealing with the expense and delays associated with reviewing and recruiting professional IT personnel and without the burden of adding to your permanent staff size.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Shared Center Service
- Rapid access to seasoned network pros
- Easy engagement, termination, and resumption of services
- Seamless augmentation of your full-time IT staff
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a world-class, full-service source for network expertise
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Call Center support seamlessly between their in-house IT staff and Progent's extensive team of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk service is a joint service solution powered by the industry's leading group professional services platform for managing, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite IT expertise for organizations throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Akron, Ohio Businesses
Progent's seasoned roster of certified consultants offers Akron, Ohio companies a wide array of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Akron, Ohio Companies
To learn more about Progent's temporary staffing services for Akron, Ohio organizations, call 800-993-9400 or visit Contact Progent.