Akron Microsoft Premier Support Partner
Dynamics GP (Great Plains) Upgrade and Customization Consulting Experts
Microsoft Dynamics GP, originally branded Great Plains, sports a lengthier history than almost any other enterprise resource planning (ERP) platform written for the Windows OS. Dynamics GP is a proven, feature-rich application and is one of the most popular ERP platforms for SMBs, with around 50,000 active installations worldwide. A number of businesses who have relied on Dynamics GP for years have managed to defer upgrades and maintenance long enough that they are now using legacy software and rickety network infrastructure. This is dangerous. Meanwhile, a common theme we hear from new customers is that they have trouble finding experienced Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP system affordably and derive the most benefit from the software.
The longer a business tries to limp along with legacy releases of Dynamics GP, the more challenging the upgrade procedure becomes. When server hardware or storage systems fail, there could be no equivalent devices available to use as substitutes. When versions of Microsoft Windows Server that run Dynamics GP reach end-of-support status, vital security patches are no longer released. The latest releases of Microsoft SQL Server might not be compatible with your important GP customizations. Innovative products such as Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP deployment can be overwhelmed by the volume of components involved in the project. And the price tag quoted for an upgrade may be astronomical.
Microsoft Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have delivered advanced and economical online integration consulting for Windows-powered environments to organizations in every state throughout the U.S. By combining deep familiarity with all releases of Dynamics GP along with top-tier network integration talent, Progent is uniquely suited to help your Akron, Ohio business optimize the benefit of GP/Great Plains.
We become partners with our customers and start by understanding their requirements. After gaining an understanding of the IT environment and the areas needing improvement we make our recommendations. Recommendations may include an upgrade to a newer and fully supported release of Dynamics GP, simple user education, complete system and specific module configuration including 3rd-party modules offered by a wide range of vendors that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business software within your company, custom report creation, and solution evaluations to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP engagement of whatever size is to maximize business value and manage cost.
Progent can help your Akron, Ohio company in each facet of your Dynamics GP migration or customization initiative including:
- System Review
Review at what modules and features of Dynamics GP you are currently using and propose additional capabilities of the product that might be suitable for your business. - Migration Planning and Timing
Create a comprehensive upgrade plan and timetable that avoids business disruption. Plan for solution validation, production upgrade, and education. Identify customizations and add-on modules. Anticipate and manage integration problems. - Testing
Design and implement a test environment for proving the upgrade process. - Environment Upgrades
Back up databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the latest version to assure ongoing support services from Microsoft and to have all the latest features accessible to your business. Upgrade SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Prep data and execute scripts to resolve known issues. - Management Reporting
Create reports and or dashboards for private and public use. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Microsoft Power BI for on-demand reporting and for combining data from multiple on-premises and remote repositories. - Education
Provide one-on-one or group training for current and first-time users of Microsoft Dynamics GP. - Support
Act as a single point of contact for support to deliver effective and affordable handling of problems thanks to close understanding of your particular environment.
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains solutions since version 1. Progent can do the jobs you need directly instead of supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent can deliver Microsoft Dynamics GP support services include:
- Recommendations
Recommend the use of software modules that come with the core GP system but are not now being used. Also, recommend third-party add-ons designed exclusively for Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Create custom integrations between Microsoft Dynamics GP and other strategic platforms to avoid duplicate data entry and improve accuracy. - Customizations
Create big and small customizations that run with Microsoft Dynamics GP to handle various functions that are not addressed by out-of-the-box GP modules or external add-ons.
Progent can assist your business to enhance your network infrastructure to accommodate Dynamics GP for any deployment model including on-premises, cloud-based, or a hybrid environment. Infrastructure services available from Progent include:
- Requirements analysis and site inventory
- Network topology design and deployment (on-premises, private or public cloud, or hybrid)
- Setting up firewalls and remote connections and creating security policies
- Managing Apple iOS, Android, and Windows smartphones and tablets
- Developing high-availability environments
- Integration with public cloud services including Microsoft 365
- business continuity preparedness
- Performance optimization
A modern Dynamics GP ecosystem includes multiple application platforms, local network infrastructure resources, and public cloud services integrated into a cohesive enterprise resource planning solution. For more than two decades, Progent's consultants have delivered online and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange configuration experts, Microsoft Office experts, and SharePoint integration consultants. Progent's consultants have supported these products from their first releases to their current versions, and Progent supports cloud options by offering Office and Microsoft 365 consulting, Exchange Online support, and SharePoint Online deployment and development services.
Progent also has a long history of providing support from top-tier Cisco CCIE-certified network experts, Hyper-V planning and integration experts, and VMware virtual machine consultants. This background with core technologies cuts time and expense when helping organizations through each phase of upgrading their older Microsoft Dynamics GP deployment. Progent also can provide the skills of advanced cybersecurity and information assurance experts, disaster recovery planning consultants, application developers, hybrid cloud architecture experts, and SQL Server DBAs who can help you to plan, deploy, and maintain a modern Microsoft Dynamics GP environment.
Progent's Consulting Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To learn more about Progent's online and on-premises support services in Akron, Ohio for Microsoft Dynamics GP/Great Plains ERP software, refer to:
- Microsoft Dynamics GP Support Expertise
- Dynamics GP 2015 Consulting Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features and Benefits
- Expert Help with Microsoft Dynamics GP Reporting
- Microsoft Dynamics GP Custom Programming
To download a datasheet describing the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Migration Services
If your Akron, OH business needs a Dynamics GP/Great Plains deployment consultant or application developer, call
An index of content::
Microsoft LCS Server 2007 On-site Support
Microsoft LCS Server Consult
Microsoft Communications Server delivers IM and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced individual productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the benefits of Office Communications Server across your entire organization.
RDBMS Integration Services
Help and Support Database Programming
Progent's certified database application developers can provide businesses of any size remote DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and integration, database design and programming, management services, synchronization solutions, storage management, performance tuning, migration, information security, backup and recovery options, troubleshooting, and webinar training.
MOM 2007 Online Consulting
Onsite Technical Support MOM 2007
Progent offers a variety of network service packages for small organizations. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling abilities of Operations Manager, a next-generation server and IT management software platform that tracks the availability, throughput, and security of your information system and identifies incipient troubles before they can disrupt your system. With Progent's affordably priced IT support packages, small businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
UNIX Consultant Services
Solaris Specialists
If your company computer system mixes Sun Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a unified network that permits all your operating systems to coexist for simple management, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk support.
Exchange 2016 Migration Planning Consulting Services
Largest Expert Microsoft Certified Exchange Server 2016 Upgrade Planning Support Outsourcing
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Phobos ransomware recovery Consultant
Engineer ransomware cleanup and restore
Progent's seasoned ransomware recovery experts can help you to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Cisco Non-stop Data Centers Support Services
Top Ranked High Availability Data Center Network Consultant
Progent's Data Center professionals can help you find high availability data centers that match the specific needs of your business. High availability Internet Data Centers are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an in-house data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
ProSight Email Encryption Professionals
ProSight Email Zero Hour Protection Consultancy
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
wireless IP phone upgrades Information Technology Consulting
24 Hour Consultant Services Wi-Fi IP phone integration
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, hospitality, health-care or other venues where IT management wants user endpoints that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous components of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and management software. Progent's certified experts can provide remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
On-site Technical Support wireless IP phone integration
Cisco Certified Experts Remote Support Services wireless VoIP phone integration
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts offer online and on-premises support to help you create and administer a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Professionals Co-managed Heldesk
Online Troubleshooting Virtual Call Desk
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging issues.
Microsoft Dynamics Business Central Help and Support
Application Consulting Microsoft Dynamics Business Central
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory control, operations, capacity planning, procurement, sales and marketing, supply chain, and business analytics. Progent's Dynamics 365 Business Central consultants can help company to maintain your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, local, or hybrid deployment model.
24 Hour ransomware system rebuild Consult
Top Quality Egregor ransomware recovery Consultant
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Palo Alto Networks Panorama Network Security Testing
Palo Alto Networks VPN Security Audit Services
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that extends across your data center and cloud resources and protects all users at any location with any device.
Consultant SharePoint
Microsoft SharePoint Server Consultant
Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing SharePoint Server 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your application, provide setup and integration expertise, help you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Server 2007, design a company-wide security plan that includes portal solutions, and provide troubleshooting and Help Desk support.
Supplemental Helpdesk Remote Consulting
Cisco and Microsoft Certified Expert IT Consultant Co-managed Support Desk
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Windows Server 2008 Technical Consultant
Microsoft Windows Server 2012 Computer Consulting
The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad knowledge in planning and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT support can help you with planning, deploying, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
XenApp Support and Integration
Online Help Citrix RADEDEPLOY
Progent's Citrix experts can assist your business to plan, install, administer, and support a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain a remote datacenter that offers high availability, advanced security, and rapid disaster recovery.
SonicWall TZ300 Firewall Cybersecurity Organizations
SonicWall Gateway Security Suite Security Audits
Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business practices.
After Hours Firewall Technical Consultant
Cisco ASA 5500 Firewall IT Consulting
Progent's Cisco certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Microsoft Exchange 2000 Support and Help
Exchange 2000 Server IT Consultant
Progent is one of the most experienced network consulting companies for designing email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
24-7 IT Consultant Supplemental Helpdesk
Service Desk Sharing Information Technology Consulting
Progent provides three essential kinds of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your customers instant access to a reliable support group with years of experience delivering phone support and online troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to resolve and not merely record problems.
On-site Technical Support Microsoft Configuration Manager 2016
Top Ranked Specialists System Center 2016 Configuration Manager
Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe self service, and delivers a single point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Azure and Android integration Services
Azure hybrid cloud integration Consultant Services
Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Consultants MetroCluster Management
Consultancy MetroCluster Management
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles apart from each other. Progent's team of veteran IT experts can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with procedures such as assigning shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to show adherence with information assurance standards and regulatory mandates.
Check Point 900 Firewalls Technical Support Services
Check Point Newxt Ceneration Firewalls Security Tech Services
Progent's Check Point firewall experts can help you design, integrate, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
Windows 2012 Failover Clustering Technology Consulting Services
Microsoft Windows Server 2012 Clusters IT Consulting
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the benefits of utilizing Windows Server 2012 clustering to build a powerful high-availability/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to centralize the management of clustered servers.
24x7 Microsoft Dynamics GP ERP Outsourcing
Microsoft Expert Troubleshooting Great Plains Migration
Dynamics GP allows you to expand and control your business better by offering deep access to strategic data and a rapid ROI. Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the reach of your company, manage your financials, automate financial operations, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you set up and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP software.
Solaris Consultant Services
UNIX Engineers
Progent's Solaris family support services offer small and mid-size businesses and software developers help with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise offers you an easy one-stop source to help you build and manage a secure and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
IT Services for Network Service Providers Online Support
Support Outsourcing Support for IT Service Firms
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent extension of your network services staff.
Windows and Linux Support Outsourcing
Windows, Linux, UNIX, Solaris Setup and Support
If your office network mixes Linux platforms with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, superior performance, and tight security. Progent's UNIX/Linux and Windows coexistence assistance services feature IT infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, online network help and repair, on-site technical support, and Help Desk Call Center services.
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