For immediate remote assistance with network security problems, businesses in Akron, OH, have access to expert troubleshooting from Progent's security engineers. Progent's remote service staff is available to provide efficient and affordable assistance with security emergencies that threaten the productivity of your network. Progent's accredited engineers are qualified to provide help for systems based on Windows, Linux, Apple macOS and OS X, Sun, and major derivatives of UNIX. Progent's wide selection of services encompasses firewall configuration, email filtering and encryption, secure system architecture, and business continuity preparedness. Progent's technical support staff has earned the world's top security certifications including Certified Information Security Manager and ISSAP.
Progent offers online security assistance on a by-the-minute model without minimum call duration and no extra charges for setup or off-hour service. By charging per minute and by providing world-class support, Progent's pricing structure keeps costs low and eliminates scenarios where quick fixes result in big bills.
Our Network Has Been Hacked: What Should We Do?
If your business is now faced with a security crisis, refer to Progent's Urgent Remote Network Support to learn how to get fast help. Progent maintains a team of veteran cybersecurity experts who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future exploits.
For businesses that have prepared carefully for being hacked, the formal incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security incident.
Introduction to Security Services
Managing network security plus staying ready for restoring critical data and functions following an attack requires a continual program that entails an array of tools and procedures. Progent's certified security consultants can help your organization at whatever level in your efforts to guard your information network, ranging from security assessments to designing a comprehensive security program. Some technologies supported by Progent's experts include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Threats.
Designing and Implementing Protected Networks
Every business ought to have a thoroughly thought out security plan that includes both proactive and responsive steps. The proactive strategy is a set of precautions that works to reduce vulnerabilities. The reactive plan specifies procedures to assist IT personnel to evaluate the damage resulting from a breach, repair the damage, record the experience, and revive business activity as soon as feasible. Progent can advise you how to design security into your company processes. Progent can install auditing utilities, create and implement a secure IT infrastructure, and recommend processes and policies to optimize the safety of your information system. Progent's security experts are available to assist you to set up a firewall, deploy safe online and mobile connectivity to email and data, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable option for outsourcing your network security management, Progent's 24x7 Network Support Options include automated online server tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted resources and that comply with government security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
Data Recovery and Failure Analysis
Progent has skill in restoring systems and computers that have been compromised, are quarantined, or have ceased to function following a security attack. Progent can show you how to determine the damage resulting from the breach, return your company to normal functions, and recover information lost as a result of the attack. Progent's security specialists can also oversee a comprehensive failure evaluation by examining activity logs and using other advanced forensics tools. Progent's experience with security problems reduces your business disruption and permits Progent to propose effective ways to prevent or mitigate future attacks.
Ransomware Cleanup and Restoration Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the skills to restore an information system damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware cleanup and restoration expertise.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM protects local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's security consultants offer world-class expertise in vital areas of computer protection including:
Security Vulnerability Evaluation and Compliance Testing
Progent provides expertise with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic network scans to identify possible security gaps. Progent has extensive experience with these tools and can help you to analyze audit results and respond appropriately. Progent's certified security engineers also offer web software validation and can conduct thorough assessments of enterprise-wide security to assess your organization's compliance with important industry security specifications including FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection including in-place wireless equipment as well as mobile handsets. Read additional information about Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical expertise for Cisco's entire range of security and Virtual Private Network (VPN) products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst family switches. Find out more information concerning Cisco Security, Virtual Private Network and Aironet Wireless Help.
Other Firewall and VPN Consulting Services
Unannounced Penetration Testing Services
In addition to supporting a wide range of network security solutions from Microsoft and Cisco, Progent offers companies of any size top-level support for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
Unannounced intrusion testing is a vital method for allowing organizations to determine how exposed their IT environments are to serious attacks by revealing how effectively corporate security processes and technologies hold up to planned but unpublicized penetration efforts launched by veteran security engineers utilizing the latest hacking methods. Learn additional information about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
CISM identifies the fundamental skills and worldwide benchmarks of performance that computer security professionals are required to achieve. CISM provides executive management the confidence that consultants who have earned their certification possess the experience and skill to offer effective security management and engineering services. Progent can provide a CISM-certified expert to assist your organization in critical security areas such as data protection governance, risk management, data protection program management, and crisis response management.
Get additional information about Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are cybersecurity specialists who have earned CISSP status as a result of verified professional work, rigorous study, and formal testing. CISSP Certification recognizes expertise in an international standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity administration procedures, security architecture and test systems, connection control systems, software development security, business processes security, hardware security, cryptography, telecommunications, network security, and business continuity planning.
Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Qualified Consultants for Secure Network Architecture
Progent's ISSAP qualified security consultants have earned ISSAP status following rigorous testing and substantial hands-on work with information security architecture. ISSAP consultants possess comprehensive understanding of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.
Read additional information concerning Progent's ISSAP Certified Secure Network Architecture Engineering Support.
CISSP-ISSEP Qualified Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering principles and processes in system development, review system security designs according to security engineering best practices, create viable system designs that include compliant security features for all critical system functions, define effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants pass an extensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-qualified security audit consultant able to assist companies in the fields of IS audit process, IT governance, systems and architecture lifecycle, information technology service delivery, safeguarding information assets, and business continuity planning.
Read additional information concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC-certified Risk Mitigation Experts
The CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. Progent's network risk mitigation services are complementary to the support available from Progent's CISA-qualified security engineers for objectively assessing your IS control design and with the services of Progent's CISM experts for implementing company-wide security policies and procedures.
Get additional details about Progent's CRISC-certified Network Risk Management Consulting.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security experts. GIAC's goal is to make sure that a certified security consultant has the knowledge appropriate to deliver services in critical categories of system, data, and program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States NSA. Progent can provide the support of GIAC certified security engineers for any of the security services covered under GIAC certification programs such as assessing perimeters, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.
Read additional details about Progent's GIAC Information Assurance Expertise.
Depend on Progent for Computer Security Help
If your business is situated in Akron or elsewhere in the state of Ohio and you want network security help, telephone Progent at 800-993-9400 or visit Contact Progent.