Cybersecurity and Information Assurance Consulting
Akron Enterprise IT Systems
To get immediate remote help with data security problems, companies in Akron Ohio have access to expert expertise from Progent's security professionals. Progent's remote service consultants are available to provide fast and economical assistance with security problems that threaten the viability of your information system. Progent's security consultants are premier to provide help for systems powered by Microsoft Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide expert support for vital security and recovery technologies including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of services addresses firewall expertise, email filtering and encryption, secure system architecture, and business continuity preparedness. Progent's support team has been awarded the world's top security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a by-the-minute basis with no minimum times and no additional fees for sign-up or off-hour support. By charging by the minute and by providing top-level help, Progent's pricing structure keeps expenses under control and eliminates scenarios where simple solutions entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve inside a victim's network, the longer it takes to restore core operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first steps in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help you to locate and isolate infected devices and protect clean assets from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Do We Do Now?
In case your network is currently faced with a security crisis other than ransomware, go to Progent's Urgent Remote Technical Help to see how to receive immediate help. Progent maintains a pool of seasoned network security specialists who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future exploits.
For companies who have planned beforehand for being hacked, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security penetration.
Introduction to Security Support Services
Coordinating data security and preparation for restoring critical information and functions following an attack requires an on-going program that entails an array of technologies and processes. Progent's security professionals can support your organization at whatever level in your attempt to protect your information system, ranging from security assessments to creating a comprehensive security program. Some areas covered by Progent's security consultants include Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Protection from Email-Based Threats.
Planning and Building Secure Environments
Every organization ought to develop a thoroughly considered security strategy that incorporates both preventive and responsive activity. The proactive strategy is a set of precautions that works to reduce security gaps. The reactive strategy specifies procedures to help IT personnel to inventory the losses resulting from a breach, remediate the damage, record the event, and revive network functions as quickly as possible. Progent can advise you how to design protection into your business processes. Progent can install auditing software, create and implement a safe computer architecture, and recommend processes and policies to optimize the safety of your information system. Progent's security experts are ready to assist you to set up a firewall, deploy safe offsite connectivity to email and information, and install an efficient virtual private network (VPN).
If you are looking for an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Packages feature non-stop online network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Recovery and Security Forensics
Progent provides expertise in restoring systems and devices that have been compromised, are suspect, or have ceased to function following a security attack. Progent can show you how to determine the losses caused by the attack, return your company to normal functions, and retrieve information lost as a result of the assault. Progent's certified engineers can also oversee a thorough forensic evaluation by examining activity logs and utilizing other proven forensics tools. Progent's background with security issues minimizes your downtime and allows Progent to propose effective measures to avoid or mitigate new attacks.
Ransomware Removal and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the skills to restore an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware removal and restoration services.
Work-from-Home (WFH) Security Solutions
Work-from-Home (WFH) employees commonly utilize their personal computers and usually operate in a unsecured physical space. This increases their susceptibility to malware attacks and requires judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user education, and the creation of security policies built on best practices. Progent's seasoned group of at-home workforce solutions experts can help your business to design, deploy and maintain a compliant cybersecurity solution that guards critical IT assets in networks that incorporate an at-home workforce.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. Besides optimizing the security and functionality of your computer environment, Progent's patch management services permit your IT team to focus on more strategic initiatives and tasks that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that features AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to protect endpoints against increasingly sophisticated threats such as ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the first incident response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.
Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid restoration of important files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected online account and give your password you are requested to verify who you are via a unit that only you possess and that uses a different network channel. A wide selection of devices can be used for this added means of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. To learn more about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's seasoned consultants can provide world-class consulting support in vital facets of IT security including:
Information Risk Audits and Compliance Testing
Progent offers experience with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic system tests to reveal possible security gaps. Progent has extensive experience with these and similar tools and can assist you to analyze audit reports and react efficiently. Progent's security consultants also can perform web application validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with important global security standards such as HIPAA, PCI, and ISO. In addition, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable handsets. Read more details concerning Progent's Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Find out more information about Cisco Security, VPN and Aironet Wireless Help.
Additional Firewall and VPN Technologies
In addition to being expert in a broad range of security technologies from Microsoft and Cisco, Progent offers businesses of any size top-level engineering services for solutions from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:
- Check Point Software Technologies Support
- WatchGuard Technologies Technical Assistance
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Support
- Symantec Corp Technical Assistance
Certified Information Security Manager (CISM) identifies the basic skills and worldwide benchmarks of service that IT security professionals are required to master. It offers business management the confidence that those who have earned their CISM possess the background and skill to offer effective security administration and engineering support. Progent can provide a CISM-certified support professional to assist your organization in key security areas such as information security governance, risk assessment, data security program management, and crisis handling support.
Find out additional details about Progent's Certified Information Security Manager Security Support Services.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP accreditation through verified experience, extensive study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration practices, security architecture and models, access permission methodology, software development security, business processes security, hardware security, encryption, communications, network security, and disaster recovery planning.
Get the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants are specialists who have been awarded ISSAP certification following rigorous testing and significant hands-on work with network security design. ISSAP consultants have acquired in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.
Learn additional information concerning Progent's ISSAP Certified Protected System Infrastructure Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow current system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, develop efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Services
The CISA accreditation is a prestigious achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit consultant able to assist companies in the fields of information systems audit services, IT governance, systems and architecture lifecycle, IT service delivery, protecting data assets, and business continuity planning.
Find out additional details concerning Progent's CISA Professional Services.
CRISC-certified Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help you to create and execute a business continuity plan that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support provided by Progent's CISA-Premier security engineers for objectively evaluating your IT management design and also with the expertise of Progent's CISM consultants for defining security policies.
Find out more information concerning Progent's CRISC-certified IT Risk Mitigation Support.
Global Information Assurance Certification Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security experts. GIAC's goal is to verify that a certified security consultant has the skills appropriate to deliver support in important areas of network, information, and application security. GIAC certifications are acknowledged by businesses and institutions all over the world including United States NSA. Progent can provide the help of certified security engineers for any of the network security services addressed within GIAC certification topics such as auditing IT infrastructure, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Read more information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Help
If your business is located in Akron Ohio and you want cybersecurity engineering help, telephone Progent at
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
An index of content::
64-bit Server IT Consulting
64-bit Upgrade Specialist
Progent's Microsoft-expert engineers can assist your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit processing, design an efficient upgrade process that minimizes operational interruptions, and offer economical, professional online help to assist your organization to configure 64-bit software and application programs on your current hardware.
Online Support Services Automated Server Inventory
Automated Server Inventory Online Consulting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt productivity.
Recruiter Home Based Cisco Consultant Part-Time Jobs
Work from Cisco Engineer Freelance Jobs
Progent is convinced that a carefully designed and implemented information system is a vital factor for enabling a firm's success, and Progent applies this credo in our corporate system infrastructure. We have created a non-stop virtual office infrastructure that enables Progent's in-house engineers and certified contractors to deliver fast and effective support, collaborate closely on sophisticated jobs, and experience professional and private maturity by being part of an exciting company ethos of personal drive and independence.
Duo Multi-factor Authentication Technology Consulting Services
Online Consulting MFA and Single Sign-on (SSO)
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Juniper NetScreen IPsec VPN Cybersecurity Firms
Juniper NetScreen VPN Security Auditing
Progent's Juniper Networks-certified NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
24-7 Firepower Management Center Technology Consulting
Firepower Firewalls Integration Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network environments that span local offices, data centers, and cloud resources.
System Center Configuration Manager Computer Services
Endpoint Management Solution Providers
Progent's network engineers can assist you to streamline desktop PC software update deployment by delivering expertise with management solutions like Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Microsoft 365 Training IT Services
24/7 Office 365 Integration Technical Consultant
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently combine local and cloud resources.
Security Penetration Testing Security Consultant
PEN Testing Technical Support Services
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your organization's in-house network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log analysis are correctly configured and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Microsoft Outlook for Mac Trainer
Classes Office Word for Mac
Progent offers one-on-one training customized for individuals who want to expand their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X application software.
Progent Phone Numbers
Progent Contact
For small businesses considering Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Virtual Service Desk Cost Savings Consultants
Network Consultant Shared Support Desk Economics
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to cut costs and improve productivity.
System Center MOM Consultant Services
Largest System Center Operations Manager Professionals
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting SCOM environments and offer companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
Award Winning Anti-Virus Technical Support Services
Antivirus Small Business Subscription
E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that gives small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other types of email-borne assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-managed spam filtering and virus defense services that stop email assaults before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
Windows Server 2016 PowerShell Network Consultants
Professionals Windows Server 2016 Storage Replica
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Egregor ransomware hot line Services
ransomware data restore Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Cisco Firewalls Remote Support
24-7 ASA 5520 Firewall Technical Support Services
Progent's Cisco CCIE-certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Voice Over IP Phones Online Support
Remote Troubleshooting VoIP
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
iPhone and SQL Server integration Network Consultants
iPhone and Office integration On-site Technical Support
Progent can provide cost-effective online consulting to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your information network.
Internet Security and Acceleration Server Troubleshooting
24-Hour MCSE Expert Certified ISA 2004 Firewall Engineer
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business needs.
Call Desk for at Home Workforce Integration Support
Helpdesk for Remote Workforce Technical Consultant
Progent has 20 years of experience assisting small and medium-size businesses to design, implement, tune, manage, and debug IT networks that support telecommuters.
ProSight Remote Infrastructure Monitoring Computer Consultant
24x7x365 Automatic Network Infrastructure Mapping Consulting Services
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance issues.
Private Cloud Virtual Datacenter Hosting Specialist
After Hours Services Private Cloud Hosting Services
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are based upon mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Windows Server 2016 Cloud Witness Engineer
Specialists Windows Server 2016 PowerShell
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
On-site Technical Support Part-Time CIO
Cisco and Microsoft Certified Expert CIO Information Technology Consulting
Progent can provide the part-time assistance of a seasoned Chief Information Officer to provide a broad perspective to assist you pick and support IT technology to meet your present needs and that can serve as a firm foundation for your growth. Progent's part-time Chief Information Officer services offer economic leverage to organizations trying to maximize the benefits from their network expenditures but who are unable or hesitant to take on another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and networking technologies plus a wide range and business software, Progent is in a unique position to provide objective recommendations as well as expert technical help for building and maintaining information solutions that fit the special requirements of your business.
Windows 10 Provisioning On-site Support
24 Hour Windows 10 Business Store Portal Integration Services
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and ongoing consulting support.
Email Scoring Thresholds Professionals
ProSight Email Content Filtering Service Services
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Online Acrobat Writer Training Consulting
Online Crystal Reports Training Professional
Progent offers live remote instruction for a range of client applications and environments such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional in-person seminars, such as immediate interaction between clients and teachers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the schedules of multiple students. Offered to single students or groups of all sizes, Progent's live online instruction permits the instructor to run the class from an online facility and the clients can be spread throughout a campus or all over the the U.S. Virtual education supports proven learning tools like virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specialized subjects or longer in time and wider in coverage.
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