Cybersecurity and Information Assurance Expertise
Akron Enterprise IT Network Environments
To get immediate remote help with computer security issues, companies in Akron Ohio can find expert troubleshooting from Progent's security professionals. Progent's remote service staff is available to offer effective and low-cost help with security emergencies that threaten the viability of your IT network. Progent's accredited consultants are certified to provide help for systems powered by Windows, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide array of services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery planning. Progent's support team has been awarded the world's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional (CISSP).
Progent offers online security help on a by-the-minute model without minimum times and no extra fees for setup or off-hour service. By charging by the minute and by providing world-class help, Progent's pricing structure keeps expenses low and eliminates scenarios where simple fixes entail major expenses.
Our System Has Been Hacked: What Should We Do?
If your network is now fighting a network security emergency, visit Progent's Emergency Online Computer Help to see how to get immediate assistance. Progent maintains a team of certified network security experts who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future exploits.
For companies that have planned beforehand for being hacked, the formal incident response procedure promoted by GIAC is Progent's recommended method of handling a serious security attack.
Overview of Progent's Security Expertise
Managing computer protection plus staying ready for recovering critical data and systems following an attack demands an on-going process that entails an array of tools and processes. Progent's security consultants can assist your organization at any level in your attempt to safeguard your information system, ranging from security assessments to creating a comprehensive security program. Some areas supported by Progent's experts include Planning and Implementation, Information Recovery and Security Forensics, and Managed Protection from Email-Based Threats.
Designing and Building Protected Environments
Every business should develop a thoroughly considered security plan that incorporates both proactive and responsive steps. The proactive plan is a collection of steps that helps to minimize vulnerabilities. The reactive plan specifies activities to help IT staff to evaluate the damage resulting from an attack, remediate the damage, document the experience, and restore business activity as soon as possible. Progent can show you how to build protection into your company operations. Progent can set up scanning utilities, create and implement a secure network architecture, and propose procedures and policies to optimize the protection of your computing environment. Progent's security experts are available to assist you to configure a firewall, design secure online and mobile access to email and information, and configure an efficient VPN.
If you are looking for an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Packages feature continual online server monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Restoration and Failure Analysis
Progent provides skill in restoring systems and computers that have been hacked, are in question, or have stopped working as a result of a security breakdown. Progent can show you how to determine the damage resulting from the assault, return your company to ordinary business operations, and retrieve data lost owing to the event. Progent's certified specialists can also perform a thorough forensic evaluation by examining activity logs and using other advanced assessment techniques. Progent's experience with security problems minimizes your off-air time and allows Progent to recommend efficient measures to prevent or contain future attacks.
Ransomware Removal and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to restore a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware removal and recovery services.
Work-from-Home Security Expertise
At-home workers commonly use their own computing devices and often work in a unsecured physical area. This situation multiplies their susceptibility to cyber threats and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of security policies based on leading practices. Progent's veteran group of Work-from-home solutions experts can assist you to design, implement and manage a compliant security solution that guards critical IT assets in environments that incorporate at-home workers.
Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. In addition to optimizing the protection and functionality of your IT network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's patch management services.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup processes and allow non-disruptive backup and rapid recovery of important files, apps, images, and VMs. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are asked to verify your identity on a device that only you possess and that uses a separate network channel. A wide selection of devices can be utilized for this second form of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple verification devices. To find out more about Duo identity validation services, refer to Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you�re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified security engineers offer world-class specialized help in key areas of network security including:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network tests to uncover potential security gaps. Progent has broad experience with scanning utilities and can help your company to analyze assessment results and respond efficiently. Progent's certified security consultants also provide web application testing and can conduct thorough evaluation of corporate-wide security to assess your company's compliance with important worldwide security standards including HIPAA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security including stationary wireless appliances plus portable handsets. Learn additional information concerning Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's complete family of security and VPN solutions such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, and Catalyst family switches. Find out the details about Cisco Security, VPN and Wireless Consulting.
Additional Firewall and VPN Technologies
In addition to supporting a broad array of network security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for products from other major firewall and Virtual Private Network vendors. Progent's consultants offer:
- Check Point Support
- WatchGuard Technologies Inc Engineering Services
- Juniper Networks Deployment and Support
- SonicWall Inc. Support
- Symantec Technical Assistance
Stealth intrusion checking is a valuable method for helping organizations to find out how vulnerable their IT systems are to serious threats by testing how effectively corporate protection processes and mechanisms hold up to planned but unannounced penetration efforts instigated by veteran security specialists utilizing the latest intrusion methods. Get more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Expertise
CISM identifies the fundamental skills and international standards of service that IT security professionals are required to master. It offers business management the assurance that consultants who have been awarded their certification have the experience and skill to offer efficient security administration and engineering support. Progent can provide a CISM expert to assist your enterprise in key security areas such as information security governance, vulnerability assessment, data security process control, and incident response management.
Learn more details about Progent's Certified Information Security Manager Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP accreditation through verified experience, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management procedures, security architecture and models, connection control systems, applications development security, operations security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP status following rigorous examination and significant hands-on work with information security architecture. ISSAP consultants have acquired comprehensive understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Find out additional details concerning Progent's ISSAP Accredited Secure IT Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant security features for all critical system functions, develop efficient design strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a prestigious qualification that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass an exhaustive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified security engineer trained to help companies in the fields of information systems audit services, information technology administration, network assets and infrastructure planned useful life, information technology service delivery, protecting data assets, and business continuity preparedness.
Get the details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC Risk Management Experts
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist you to develop and execute a workplace continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Certified security engineers for objectively evaluating your IT control design and also with the expertise of Progent's CISM-certified support professionals for implementing security policies and procedures.
Read additional information about Progent's CRISC-certified Network Risk Mitigation Consulting.
Global Information Assurance Certification Support Expertise
Global Information Assurance Certification was established in 1999 to certify the skill of IT security experts. GIAC's goal is to make sure that a certified professional has the skills appropriate to deliver services in vital categories of system, data, and software security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency. Progent offers the help of certified professionals for any of the network security capabilities covered within GIAC accreditation topics including assessing security systems, incident response, traffic analysis, web-based services security, and SIEM solutions.
Read more information about Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Expertise
If your company is located in Akron Ohio and you need network security consulting expertise, telephone Progent at
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
An index of content::
Small Company Outsourcing
Outsourcing Small Company
If you have a small business IT system with 10 to 50 desktop users, Progent's network outsourcing services save your business from over-reliance on single independent consultant while giving you affordable and dependable access to high-quality network support. By providing network support help when you require it, providing specialized knowledge for critical applications, delivering value-added support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to benefit from fast access to the experienced help ordinarily available only to businesses who are able to support a sizeable internal IT organization.
Excel VBA Development Group
Office Excel 2016 Consulting
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online support services to assist you to plan, develop, test, install, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent offers on-demand support to organizations who need a quick fix to a specific issue associated with Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individual users or teams.
ProSight VM Hosting Consultancy
ProSight Virtual Machine Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Ubiquiti UniFi Controller management Technology Professional
Ubiquiti UAP-AC WiFi access point Consulting Services
Progent offers fast access to the skills of veteran wireless consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place UniFi wireless access points for your required coverage and performance.
Engineers Microsoft Teams PSTN integration
Microsoft Teams certificate management Services
Progent can assist your organization to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Azure and Dynamics GP Design Firms
Azure and Cisco AnyConnect Consulting Services
Progent can help you with any aspect of Microsoft Azure migration including requirements definition, prerequisites assessment, system design, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based resources.
Building to Building Wireless Case Study
Top Ranked Proxim Wireless Example Application
Progent delivered a wireless integration solution that allowed a school to improve efficiency and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved bandwidth and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered protection against local interference.
Wireless LAN Support Services
Consultant Services 802.11ac Wi-Fi Network
Progent can help you plan, configure, manage, and troubleshoot an efficient Wi-Fi network architecture, select appropriate technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11ac wireless network security strategy that is well aligned with the security strategy for your entire corporate network.
Specialist Remote Workers Cloud Integration
Offsite Workers Cloud Integration Consulting
Progent can help small and medium-size companies to set up their remote employees with seamless access to cloud resources.
Virtualization Technology Professional
Professional Mission Critical IT Applications
By using virtual server technology, companies are able to run many virtual machines on one actual server. Virtualization technology enables IT organizations to enjoy all the advantages of server isolation, while avoiding the expense associated with buying additional server hardware. Virtual servers are also the critical technology for private clouds, which provide major benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, system reliability, and disaster recovery. Other important server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can assist you with all areas of server virtualization and management to enable your company to cut costs and save time.
Q and A about Contract Cisco Consulting Contractor
Home Based Virtual Office Questions about Contract Network Consultants
To see answers to frequent questions concerning becoming a consultant at Progent, refer to Employment at Progent Frequently Asked Questions.
Enterprise Services Project Methodology Computer Support
Microsoft Solutions Framework Project Methodology Online Technical Support
When performing consulting projects for enterprise customers, Progent uses a phased approach driven by defined milestones so as to achieve budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All phases are documented to provide a detailed description of technical services delivered and to help in ongoing system maintenance.
Setup and Support Great Plains Migration
Microsoft GP/Great Plains Technical Support
Microsoft Dynamics GP 2010 accounting is a full-featured business management platform that unifies data and operations across your company, communicates easily with other applications, and brings together employees, customers and vendors unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a robust, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Photoshop CS5 Instruction
QuarkXPress Classes
Progent's Apple Mac experts can support the creative facets of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Consulting Services Cybersecurity Inventory
Consultancy External Cybersecurity Scan
Progent has put together two ultra-affordable service packages intended to allow small companies to receive an objective security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from outside your firewall to determine potential risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure computer inside your company firewall to assess your exposure to inside assaults. Both security inventory services are set up and executed from a protected external location.
Cisco PIX Migration Online Support Services
24/7 Engineer Cisco Security
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
SQL Server Support and Integration
Help and Support Microsoft SQL Server
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Professional ProSight Virtual Machine Security
ProSight ESP Behavior-based Security Professionals
Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Microsoft SCOM 2012 Support
SCOM 2012 R2 Support and Integration
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Microsoft Certified Partner Engineer System Center MOM
Operations Manager IT Consultants
Mid-sized companies can get all the advantages of System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's affordably priced network support programs, mid-size organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote service. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer medium-size company networks world-class availability, protection and performance.
Award Winning Computer Engineer Automatic Failover
Fault Tolerant Internet Connection Professionals
Progent's Cisco-certified IT consultants can show you how to create an affordable, 24x7 Internet connection solution that can achieve non-stop Internet connectivity via a broad range of high availability Internet access technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE professionals to help you apply the most current techniques for high availability Internet connections to build an economical, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet connections.
Consulting Services VMware NSX and SRM Disaster Recovery
VMware NSX Security Consultants
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Online Technical Support SCCM Software Inventory
Technical Support SCCM Cloud Integration
Configuration Manager automates software deployment at scale, simplifies compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a common point of control for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Virtual Server Engineer
Server Consolidation Configuration
Server growth puts pressure on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker return on investment, more efficient use of physical computers, streamlined operations, enhanced network availability, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.
Support Services Microsoft Exchange 2016
Integration Support Exchange Server 2007
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining messaging solutions for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers protection, service continuity, easy access for remote and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013 Server.
Altaro Office 365 OneDrive Backup IT Consulting
Altaro Office 365 Teams Chat Backup Technical Support
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Top Tracking Service Costs Remote Support
Service Reports Remote Troubleshooting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or small service organizations who offer scant documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by each consultant to every customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a service customer is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Exchange 2013 Outlook Web App Outsourcing
Largest Exchange 2013 Support and Setup
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange 2013.
Professional IT Management Outsourcing
ProSight Remote Managed IT Services Consulting
Progent's ProSight portfolio of managed services are geared to provide businesses who maintain minimal in-house IT support staffs with low-cost access to enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed services include predictable IT management expenses, automation of routine management tasks, ongoing adoption of new technology, graceful transition from older systems to current solutions, improved fit between computer technology with business goals, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving information technology.
Amazon MWS programming Programming
Amazon Marketplace Web Service programming Coder
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Email Anti-fraud Intelligence Engineers
ProSight Email Guard Outbound Email Encryption Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Award Winning ProSight Remote Desktop Monitoring Remote Support
ProSight Windows Server Management Support and Setup
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity.
Lync Server 2013 disaster recovery Engineer
Lync Server 2013 Front End Server Consultancy
Progent's Microsoft consultants can assist you to evaluate the value of Lync Server for your environment and can help you to plan and execute an installation of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer online seminars and ongoing support for Lync and other Microsoft technologies.
Urgent Automated Desktop Inventory Technical Consultant
Remote Server Management Computer Consulting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact productivity.
Microsoft Certified Application Developer (MCAD) Technical Consultant
24 Hour GWAS Network Support Consultants
Progent provides customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer support professionals have accredited training plus extensive practical experience so that Progent's clients can use Progent's support with confidence. Often, vendor credentials such as the CCIE confers privileges for significantly superior vendor help than is available to non-certified consultants, enabling Progent to offer customers a higher level of IT service. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid enterprise customers to show compliance with regulatory demands by using the services of recognized IT professionals.
Network Consultant System Center 2016 Azure Integration
Professional System Center 2016 Business Continuity
Progent has more than a decade of experience deploying, and supporting the key platforms that make up Microsoft System Center and can assist you to plan, configure, maintain, and repair your Microsoft System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an older one or from a third-party IT management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
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