For fast remote assistance with network security problems, businesses in Akron Ohio have access to high-level support by contacting Progent's security engineers. Progent's remote service staff is ready to provide effective and low-cost help with security emergencies that threaten the viability of your IT network. Progent's accredited consultants are certified to provide help for environments based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide advanced guidance for critical cybersecurity and recovery technologies including AI-based EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation, immutable backup, and off-site backup. Progent's wide selection of services encompasses firewall technology, email security, secure system design, and business continuity preparedness. Progent's technical support staff has been awarded the world's most advanced security credentials including Certified Information Security Manager (CISM) and ISSAP.

Progent provides online security expertise on a per-minute basis without minimum call duration and without extra fees for sign-up or off-hour service. By charging by the minute and by providing world-class help, Progent's pricing structure keeps expenses low and avoids scenarios where quick solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to take longer to recognize a breach and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to make inside a target's system, the longer it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first steps in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist you to identify and quarantine breached servers and endpoints and protect undamaged assets from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultingIf your network is now faced with a security crisis other than ransomware, refer to Progent's Urgent Online Computer Help to learn how to receive immediate help. Progent has a team of veteran network security experts who can provide remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your security defense to guard against future exploits.

For companies that have prepared carefully for an attack, the step-by-step incident response procedure promoted by Global Information Assurance Certification is Progent's approved method of reacting to a major security attack.

Overview of Security Services
Managing network security and preparedness for recovering vital information and systems after an attack demands a continual program involving a variety of technologies and procedures. Progent's security professionals can support your organization at any level in your efforts to protect your information network, from security audits to creating a complete security program. Key technologies supported by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Building Secure Networks
Every company should develop a thoroughly thought out security plan that includes both preventive and responsive steps. The proactive strategy is a set of steps that works to reduce vulnerabilities. The post-attack plan specifies procedures to assist security personnel to evaluate the losses resulting from a breach, repair the damage, document the experience, and restore business functions as quickly as feasible. Progent can show you how to design security into your business processes. Progent can set up auditing utilities, define and execute a secure computer infrastructure, and propose processes and policies to optimize the safety of your information system. Progent's security experts are ready to help you to configure a firewall, deploy safe online and mobile access to e-mail and data, and install an effective virtual private network.

If your company is interested in an affordable way for outsourcing your network security management, Progent's Round-the-clock Monitoring Options include automated online server monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that are compliant with government and industry security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Security Forensics
Progent provides expertise in restoring systems and computers that have been compromised, are in question, or have failed because of a security attack. Progent can show you how to evaluate the damage resulting from the assault, restore normal business operations, and retrieve information compromised as a result of the breach. Progent's security engineers can also manage a thorough failure evaluation by examining event logs and utilizing a variety of advanced assessment tools. Progent's background with security consulting reduces your downtime and allows Progent to recommend efficient strategies to prevent or mitigate new attacks.

Ransomware Cleanup and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to rebuild an environment that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and recovery services.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home workers typically use their personal devices and usually operate in a unsecured physical area. This situation multiplies their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of security policies built on leading practices. Progent's seasoned roster of Work-from-home support consultants can help your business to plan, implement and manage a compliant cybersecurity solution that guards critical information assets in networks that incorporate an at-home workforce as well as hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT system. Besides optimizing the security and functionality of your IT network, Progent's patch management services allow your in-house IT staff to focus on line-of-business projects and tasks that deliver the highest business value from your network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management stack that includes computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to guard endpoints against increasingly sophisticated assaults including ransomware, familiar and brand-new malware, trojans, hacking tools, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first EDR response tool activated by Progent to provide control and visibility of a customer's network at the outset of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response services.

Support for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, simultaneous, automated assessment of your network so you can expose, rank, fix, and verify cybersecurity vulnerabilities before malicious hackers can exploit them. NodeZero pentests can strategically plant decoys called tripwires such as fake credentials to find out whether your system is actively under attack along high-risk attack paths. Tripwires provide enough detail to make it possible to take action promptly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal network in order to evaluate your current security profile. Progent's NodeZero experts can also help you to harden your network security and can help you to design and deploy a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To find out additional information about Progent's threat assessment services based on on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security professionals can run extensive intrusion tests without the knowledge of your organization's internal network support resources. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are correctly set up and actively monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup product vendors to create ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and track your backup operations and enable transparent backup and fast recovery of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or application glitches. Managed services in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected application and give your password you are requested to verify your identity via a unit that only you possess and that uses a separate network channel. A broad selection of devices can be used for this added form of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For details about Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified consultants can provide unique expertise in vital facets of IT protection including:

Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive system scans to identify potential security problems. Progent has extensive experience with these and similar utilities and can help your company to understand assessment reports and respond appropriately. Progent's certified security engineers also offer web software validation and can conduct expert evaluation of corporate-wide security to assess your company's compliance with important global security specifications such as HIPAA, PCI, and ISO. Also, Progent can assess the strength of your wireless security covering in-place wireless appliances plus portable handsets. Get more information concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical services for Cisco's entire range of security and Virtual Private Network technologies including PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst family switches. Learn more details about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network Consulting Services
In addition to supporting a broad array of security technologies from Microsoft and Cisco, Progent offers organizations of all sizes advanced support for technologies from other major firewall and VPN suppliers. Progent's engineers can provide:

Certified Information Security Manager Security Support Expertise
Certified Information Security Manager Consultants for Akron OhioCertified Information Security Manager defines the core competencies and worldwide benchmarks of performance that information technology security professionals are expected to master. CISM provides business management the confidence that those who have been awarded their accreditation have the background and skill to offer efficient security management and consulting services. Progent can provide a CISM consultant to help your organization in critical security disciplines including data security governance, vulnerability assessment, information protection process control, and crisis response support.

Learn additional details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier Network Security Consultants for Akron OhioProgent's CISSP consultants are security engineers who have been awarded CISSP status as a result of verified professional work, extensive study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity management procedures, security design and models, access control methodology, software development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Akron OhioProgent's ISSAP Certified cybersecurity experts are specialists who have been awarded ISSAP certification as a result of rigorous examination and extensive experience. field experience with network security design. ISSAP security experts have acquired comprehensive knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.

Learn additional details about Progent's ISSAP Certified Secure Network Architecture Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering theory and techniques in system development, evaluate system security designs based on cybersecurity engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define effective configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical security models that balance your operational goals with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Support Expertise
Certified Information Systems Auditor Engineers for Akron OhioThe Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination overseen by the ISACA professional association. Progent can provide the services of a CISA-Premier security audit engineer trained to assist companies in the fields of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, information technology support, protecting data assets, and business continuity planning.

Find out additional information concerning Progent's Certified Information Systems Auditor Support Expertise.

CRISC Risk Management Experts
CRISC-certified Network Risk Consultants for Akron OhioThe CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity strategy based on industry best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Premier consultants for impartially auditing your IS control design and with the expertise of Progent's CISM-certified support professionals for implementing security policies.

Find out additional information concerning Progent's CRISC IT Risk Mitigation Services.

GIAC Support Expertise
Security Engineers with GIAC Certification for Akron OhioGIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security engineers. GIAC's mission is to ensure that a certified professional has the skills necessary to provide services in important categories of network, information, and application program security. GIAC certifications are recognized by companies and institutions throughout the world including United States NSA. Progent can provide the support of certified consultants for any of the security services covered within GIAC certification topics such as auditing IT infrastructure, incident handling, traffic analysis, web-based services security, and SIEM solutions.

Find out additional details concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Help
If your business is located in Akron Ohio and you're trying to find cybersecurity consulting expertise, telephone Progent at 800-993-9400 or see Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




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