For fast online assistance with network security issues, companies in Akron Ohio can find high-level expertise by contacting Progent's certified security professionals. Progent's online service consultants are available to provide fast and affordable assistance with security problems that threaten the viability of your IT network. Progent's accredited security engineers are certified to support environments based on Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide advanced help for key security and restoration solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore testing, immutable backup, and off-premises backup. Progent's wide range of consulting services encompasses firewall technology, email filtering and encryption, secure system architecture, and disaster recovery preparedness. Progent's technical support team has been awarded the world's most advanced security accreditations including CISA and Information System Security Architecture Professional (ISSAP).

Progent offers online security expertise on a by-the-minute model with no minimum call duration and without extra charges for setup or after hours support. By billing per minute and by providing world-class expertise, Progent's pricing model keeps costs under control and eliminates scenarios where simple solutions turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support staff are likely to be slower to recognize a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to manage within a target's system, the longer it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the urgent first steps in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help you to identify and quarantine breached servers and endpoints and protect clean assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do?
Network Security ConsultantsIf your business is now experiencing a security crisis other than ransomware, visit Progent's Urgent Online Technical Help to learn how to receive immediate aid. Progent has a pool of seasoned cybersecurity specialists who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future exploits.

For organizations who have planned carefully for an attack, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a serious security incident.

Introduction to Security Support Services
Coordinating data security and planning for restoring critical data and systems after an attack requires an on-going effort that entails a variety of tools and processes. Progent's certified professionals can support your business at whatever level in your efforts to safeguard your IT system, ranging from security audits to creating a comprehensive security strategy. Important areas supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of Email-Based Attacks.

Planning and Building Protected Environments
Every company ought to have a thoroughly thought out security plan that includes both preventive and responsive elements. The proactive strategy is a set of steps that helps to minimize security gaps. The reactive strategy specifies procedures to assist security staff to inventory the damage resulting from a breach, repair the damage, document the event, and revive business activity as quickly as possible. Progent can show you how to build protection into your company processes. Progent can install scanning utilities, create and build a safe network infrastructure, and propose processes and policies that will enhance the protection of your information system. Progent's security professionals are available to assist you to set up a firewall, deploy secure remote connectivity to e-mail and information, and install an efficient virtual private network.

If you are interested in an economical way for jobbing out your security administration, Progent's 24x7 Network Support Packages include non-stop remote server monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that are compliant with government data security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Failure Analysis
Progent provides skill in restoring systems and devices that have been compromised, are suspect, or have stopped working following a security breakdown. Progent can show you how to assess the damage caused by the attack, restore normal business operations, and retrieve data lost owing to the event. Progent's security engineers can also perform a comprehensive forensic analysis by going over activity logs and using other advanced assessment techniques. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend efficient strategies to prevent or contain future attacks.

Ransomware Cleanup and Restoration Expertise
Progent offers the services of seasoned ransomware recovery consultants with the knowledge to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To learn more, visit ransomware cleanup and recovery consulting.

Work-from-Home Security Expertise
Work-from-Home employees typically utilize their own computers and usually operate in a poorly secured physical area. This multiplies their vulnerability to malware threats and requires judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user training, and the creation of policies based on leading practices. Progent's seasoned group of Work-from-home solutions consultants can assist your business to plan, configure and maintain a compliant security solution that guards vital IT assets in networks that include remote workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your IT network, Progent's patch management services permit your IT staff to concentrate on more strategic projects and activities that derive maximum business value from your network. Read more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management platform that includes computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial EDR response software activated by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.

Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated assessment of your internal and perimeter network so you can identify, rank, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. NodeZero pentests can strategically deploy decoys called tripwires like fake credentials to detect whether your environment is currently being probed across key attack vectors. Tripwires provide enough detail to allow you to react promptly with your SIEM workflows before an assailant can do serious damage. Progent offers the support of a NodeZero Certified Operator who can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also assist you to harden your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more information about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test platform, refer to Consulting Support for NodeZero's Pentest Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion checks without the awareness of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly set up and actively observed. Progent can implement ongoing automatic PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire threat progression including blocking, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup operations and enable non-disruptive backup and rapid recovery of important files, apps, system images, plus virtual machines. ProSight DPS lets your business avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application bugs. Managed services in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a secured application and enter your password you are asked to verify your identity via a device that only you have and that uses a separate network channel. A broad range of devices can be utilized as this second means of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You may designate multiple verification devices. To learn more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and managing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's seasoned engineers offer unique consulting support in key areas of network security including:

Information Risk Audits and Security Compliance Testing
Progent offers expertise with information risk evaluation software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic system tests to identify potential security holes. Progent has extensive experience with these and similar tools and can assist your company to analyze audit reports and respond appropriately. Progent's certified security consultants also can perform web application testing and can conduct thorough evaluation of corporate-wide security to assess your company's compliance with important worldwide security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering stationary wireless appliances as well as mobile devices. Learn more information about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class technical expertise for Cisco's entire family of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst switches. Get the details about Cisco Security, Virtual Private Network and Wireless Help.

Other Firewall and VPN Technologies
In addition to supporting a broad array of security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

CISM Security Support Services
Certified Information Security Manager (CISM) Consultants for Akron OhioCertified Information Security Manager defines the core skills and international benchmarks of service that information security managers are expected to master. It provides business management the confidence that those who have been awarded their CISM possess the experience and skill to provide effective security administration and engineering services. Progent can provide a CISM consultant to help your organization in critical security areas such as information security governance, vulnerability assessment, information protection program control, and crisis handling support.

Find out the details about Progent's Certified Information Security Manager Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified System Security Consultants for Akron OhioProgent's CISSP consultants are cybersecurity engineers who have earned CISSP accreditation as a result of verified experience, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity administration practices, security architecture and test systems, connection permission systems, software development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.

Learn the details about Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Akron OhioProgent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP status as a result of thorough examination and extensive hands-on work with network security design. ISSAP consultants have in-depth understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.

Get additional details concerning Progent's ISSAP Accredited Secure Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering theory and processes in system development, review system security designs according to cybersecurity engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor Consultants for Akron OhioThe Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an exhaustive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security engineer trained to assist businesses in the areas of IS audit process, IT governance, systems and infrastructure planned useful life, information technology service delivery, safeguarding information resources, and disaster recovery planning.

Learn more information about Progent's CISA Consulting Expertise.

CRISC-certified Risk Mitigation Consultants
CRISC-certified IT Risk Engineers for Akron OhioThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to design, deploy, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support provided by Progent's CISA-Premier security engineers for impartially auditing your IT management mechanisms and also with the services of Progent's CISM experts for defining company-wide security policies.

Read additional information concerning Progent's CRISC-certified Risk Management Services.

Global Information Assurance Certification Consulting Services
Security Engineers with GIAC (Global Information Assurance Certification) for Akron OhioGIAC was founded in 1999 to certify the skill of network security professionals. GIAC's goal is to verify that an accredited security consultant possesses the skills appropriate to provide support in critical categories of system, information, and software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including U.S. National Security Agency. Progent can provide the support of GIAC certified professionals for any of the network security services covered within GIAC certification topics such as auditing perimeters, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Find out more details concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Consulting Services
If your company is located in Akron Ohio and you want cybersecurity consulting expertise, phone Progent at 800-993-9400 or go to Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




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  • Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a network architect, application developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and global enterprises.

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