To get immediate remote help with data security problems, companies in Akron Ohio have access to expert expertise from Progent's security professionals. Progent's remote service consultants are available to provide fast and economical assistance with security problems that threaten the viability of your information system. Progent's security consultants are premier to provide help for systems powered by Microsoft Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide expert support for vital security and recovery technologies including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of services addresses firewall expertise, email filtering and encryption, secure system architecture, and business continuity preparedness. Progent's support team has been awarded the world's top security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a by-the-minute basis with no minimum times and no additional fees for sign-up or off-hour support. By charging by the minute and by providing top-level help, Progent's pricing structure keeps expenses under control and eliminates scenarios where simple solutions entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve inside a victim's network, the longer it takes to restore core operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first steps in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help you to locate and isolate infected devices and protect clean assets from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Do We Do Now?
In case your network is currently faced with a security crisis other than ransomware, go to Progent's Urgent Remote Technical Help to see how to receive immediate help. Progent maintains a pool of seasoned network security specialists who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future exploits.
For companies who have planned beforehand for being hacked, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security penetration.
Introduction to Security Support Services
Coordinating data security and preparation for restoring critical information and functions following an attack requires an on-going program that entails an array of technologies and processes. Progent's security professionals can support your organization at whatever level in your attempt to protect your information system, ranging from security assessments to creating a comprehensive security program. Some areas covered by Progent's security consultants include Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Protection from Email-Based Threats.
Planning and Building Secure Environments
Every organization ought to develop a thoroughly considered security strategy that incorporates both preventive and responsive activity. The proactive strategy is a set of precautions that works to reduce security gaps. The reactive strategy specifies procedures to help IT personnel to inventory the losses resulting from a breach, remediate the damage, record the event, and revive network functions as quickly as possible. Progent can advise you how to design protection into your business processes. Progent can install auditing software, create and implement a safe computer architecture, and recommend processes and policies to optimize the safety of your information system. Progent's security experts are ready to assist you to set up a firewall, deploy safe offsite connectivity to email and information, and install an efficient virtual private network (VPN).
If you are looking for an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Packages feature non-stop online network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Recovery and Security Forensics
Progent provides expertise in restoring systems and devices that have been compromised, are suspect, or have ceased to function following a security attack. Progent can show you how to determine the losses caused by the attack, return your company to normal functions, and retrieve information lost as a result of the assault. Progent's certified engineers can also oversee a thorough forensic evaluation by examining activity logs and utilizing other proven forensics tools. Progent's background with security issues minimizes your downtime and allows Progent to propose effective measures to avoid or mitigate new attacks.
Ransomware Removal and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the skills to restore an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware removal and restoration services.
Work-from-Home (WFH) Security Solutions
Work-from-Home (WFH) employees commonly utilize their personal computers and usually operate in a unsecured physical space. This increases their susceptibility to malware attacks and requires judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user education, and the creation of security policies built on best practices. Progent's seasoned group of at-home workforce solutions experts can help your business to design, deploy and maintain a compliant cybersecurity solution that guards critical IT assets in networks that incorporate an at-home workforce.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. Besides optimizing the security and functionality of your computer environment, Progent's patch management services permit your IT team to focus on more strategic initiatives and tasks that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that features AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to protect endpoints against increasingly sophisticated threats such as ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the first incident response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.
Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid restoration of important files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected online account and give your password you are requested to verify who you are via a unit that only you possess and that uses a different network channel. A wide selection of devices can be used for this added means of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. To learn more about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's seasoned consultants can provide world-class consulting support in vital facets of IT security including:
Information Risk Audits and Compliance Testing
Progent offers experience with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic system tests to reveal possible security gaps. Progent has extensive experience with these and similar tools and can assist you to analyze audit reports and react efficiently. Progent's security consultants also can perform web application validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with important global security standards such as HIPAA, PCI, and ISO. In addition, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable handsets. Read more details concerning Progent's Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Find out more information about Cisco Security, VPN and Aironet Wireless Help.
Additional Firewall and VPN Technologies
In addition to being expert in a broad range of security technologies from Microsoft and Cisco, Progent offers businesses of any size top-level engineering services for solutions from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:
Find out additional details about Progent's Certified Information Security Manager Security Support Services.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP accreditation through verified experience, extensive study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration practices, security architecture and models, access permission methodology, software development security, business processes security, hardware security, encryption, communications, network security, and disaster recovery planning.
Get the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants are specialists who have been awarded ISSAP certification following rigorous testing and significant hands-on work with network security design. ISSAP consultants have acquired in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.
Learn additional information concerning Progent's ISSAP Certified Protected System Infrastructure Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow current system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, develop efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Services
The CISA accreditation is a prestigious achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit consultant able to assist companies in the fields of information systems audit services, IT governance, systems and architecture lifecycle, IT service delivery, protecting data assets, and business continuity planning.
Find out additional details concerning Progent's CISA Professional Services.
CRISC-certified Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help you to create and execute a business continuity plan that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support provided by Progent's CISA-Premier security engineers for objectively evaluating your IT management design and also with the expertise of Progent's CISM consultants for defining security policies.
Find out more information concerning Progent's CRISC-certified IT Risk Mitigation Support.
Global Information Assurance Certification Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security experts. GIAC's goal is to verify that a certified security consultant has the skills appropriate to deliver support in important areas of network, information, and application security. GIAC certifications are acknowledged by businesses and institutions all over the world including United States NSA. Progent can provide the help of certified security engineers for any of the network security services addressed within GIAC certification topics such as auditing IT infrastructure, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Read more information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Help
If your business is located in Akron Ohio and you want cybersecurity engineering help, telephone Progent at
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
City | Address | Phone | Link |
Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |