For immediate online help with data security problems, companies in Akron Ohio can find expert expertise by contacting Progent's security professionals. Progent's online support staff is ready to offer effective and affordable help with security problems that threaten the productivity of your IT network. Progent's accredited security engineers are certified to provide help for environments powered by Microsoft, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad array of consulting services covers firewall technology, email filtering and encryption, protected network infrastructure, and disaster recovery planning. Progent's technical support staff has earned the world's most advanced security certifications including Global Information Assurance Certification and Certified Information Systems Security Professional.

Progent offers online security help on a per-minute model without minimum times and without extra charges for sign-up or after hours service. By billing by the minute and by providing world-class help, Progent's billing policy keeps costs under control and eliminates situations where simple fixes turn into big charges.

Our System Has Been Hacked: What Can We Do Now?
Cybersecurity ConsultingIn case your business is now faced with a network security crisis, go to Progent's Urgent Online Computer Help to see how to receive fast assistance. Progent maintains a pool of veteran network security specialists who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For companies who have planned in advance for a security breech, the formal incident response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security penetration.

Introduction to Security Support Services
Coordinating computer security and preparedness for restoring critical data and systems following a security breach requires a continual program that entails a variety of tools and processes. Progent's security professionals can support your organization at all levels in your efforts to guard your IT system, from security audits to creating a complete security strategy. Some technologies supported by Progent's security consultants include Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.

Planning and Building Secure Environments
Every company ought to have a carefully considered security plan that incorporates both proactive and responsive activity. The pre-attack plan is a collection of precautions that helps to minimize vulnerabilities. The post-attack plan specifies activities to help IT staff to inventory the damage caused by a breach, remediate the damage, record the event, and restore network activity as quickly as possible. Progent can advise you how to design security into your business processes. Progent can configure auditing utilities, define and implement a safe network architecture, and propose processes and policies to enhance the safety of your computing environment. Progent's security experts are available to help you to set up a firewall, deploy secure remote connectivity to e-mail and information, and install an efficient VPN.

If you are looking for an economical way for outsourcing your network security administration, Progent's 24x7 Monitoring Services include continual remote server tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud resources and that comply with regulatory data security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Restoration and Failure Analysis
Progent provides expertise in recovering systems and devices that have been compromised, are suspect, or have ceased to function because of a security penetration. Progent can help assess the damage caused by the assault, restore ordinary functions, and retrieve data lost as a result of the event. Progent's certified specialists can also manage a thorough failure analysis by examining activity logs and utilizing other advanced forensics techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest effective ways to avoid or mitigate future attacks.

Ransomware Removal and Restoration Expertise
Progent can provide the services of proven ransomware recovery experts with the skills to reconstruct a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT staff may be slower to become aware of a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage within a victim's system, the longer it takes to recover core operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help you to identify and quarantine breached servers and endpoints and guard undamaged resources from being penetrated. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home Cybersecurity Expertise
Work-from-Home staff members commonly utilize their personal devices and often work in a unsecured physical area. This situation increases their vulnerability to malware attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of policies built on best practices. Progent's veteran group of telecommuter support consultants can assist you to plan, configure and manage an effective security solution that protects critical information resources in networks that incorporate an at-home workforce.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your dynamic IT network. In addition to maximizing the security and functionality of your IT environment, Progent's patch management services permit your in-house IT staff to focus on more strategic projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management services.

Endpoint Protection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that features computer learning algorithms and expert services to deliver enterprise-class endpoint detection and response. SentinelOne's compact agents can be loaded in minutes to defend popular endpoints against increasingly sophisticated assaults including ransomware, known and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to gain control and visibility of a customer's network in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-powered Endpoint Detection and Response (EDR) solutions.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. All ProSight DPS services manage and track your data backup processes and allow transparent backup and fast recovery of critical files/folders, applications, images, and virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, user error, malicious employees, or software glitches. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based management and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and give your password you are requested to verify who you are on a device that only you have and that uses a separate network channel. A broad range of devices can be utilized as this added form of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified security engineers can provide world-class specialized help in key facets of IT protection including:

Vulnerability Evaluation and Compliance Assessment
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system tests to reveal possible security gaps. Progent has broad experience with these utilities and can help your company to analyze assessment results and respond appropriately. Progent's security engineers also provide web application validation and can conduct expert evaluation of corporate-wide security to assess your organization's compliance with major industry security standards such as HIPAA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances as well as portable devices. Get additional information concerning Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class consulting services for Cisco's entire range of security and VPN products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional details about Cisco Protection, Virtual Private Network (VPN) and Wireless Help.

Additional Firewall and VPN Technologies
As well as supporting a wide range of network security technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced consulting for technologies from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Unannounced Penetration Checking Consulting
Stealth intrusion checking is a valuable technique for allowing businesses to find out how exposed their IT environments are to serious attacks by revealing how effectively corporate protection policies and technologies stand up against authorized but unannounced penetration efforts instigated by seasoned security specialists utilizing advanced intrusion methods. Learn additional information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
CISM Experts for Akron OhioCISM identifies the basic skills and worldwide benchmarks of performance that computer security professionals are required to master. CISM offers business management the assurance that consultants who have earned their certification possess the background and knowledge to offer efficient security administration and consulting services. Progent can provide a CISM consultant to help your enterprise in critical security areas including data protection governance, risk management, information security program management, and incident response support.

Find out more information about Progent's Certified Information Security Manager (CISM) Security Support Assistance.

CISSP Security Consulting Expertise
CISSP Certified System Security Specialists for Akron OhioProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP certification as a result of verified professional work, rigorous study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity administration practices, security design and models, access control systems, software development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Find out additional details about Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Akron OhioProgent's ISSAP Certified cybersecurity consultants have been awarded ISSAP certification as a result of thorough examination and substantial hands-on work with network security design. ISSAP consultants have comprehensive understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.

Find out additional information concerning Progent's ISSAP Certified Secure System Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to follow current system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, create viable system designs that include compliant security mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor (CISA) Engineers for Akron OhioThe Certified Information Systems Auditor (CISA) credential is an important achievement that represents mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an exhaustive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Premier security audit engineer trained to help companies in the fields of IS audit services, information technology governance, network assets and infrastructure lifecycle, information technology service delivery, safeguarding information resources, and business continuity preparedness.

Find out the details concerning Progent's CISA Support Services.

CRISC-certified Risk Management Specialists
CRISC-certified IT Risk Engineers for Akron OhioThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's ability to design, implement, and support information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's risk management services are a good fit the support available from Progent's CISA-Premier consultants for impartially auditing your IT management design and also with the services of Progent's CISM-certified consultants for implementing company-wide security policies and procedures.

Learn additional details about Progent's CRISC Risk Management Services.

Global Information Assurance Certification Professional Services
Network Security Experts with GIAC (Global Information Assurance Certification) for Akron OhioGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security engineers. GIAC's mission is to verify that an accredited professional has the skills necessary to provide support in vital areas of network, information, and software security. GIAC accreditations are acknowledged by businesses and institutions all over the world including U.S. National Security Agency. Progent offers the support of GIAC certified professionals for all of the network security disciplines addressed within GIAC accreditation programs including auditing perimeters, security incident response, traffic analysis, web-based services security, and SIEM solutions.

Learn more details concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Consulting Services
If your business is located in Akron Ohio and you're trying to find network security support services, phone Progent at 800-993-9400 or see Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

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    With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of bringing smart traffic control to their networks. Cisco's switch technology allows you to enable features to make your network infrastructure sufficiently robust to handle real-time requirements, expandable to facilitate growth, secure enough to protect confidential information, and designed for differentiating and managing all traffic to streamline system performance. Progent's CCIE certified consultants can help you pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISA certified security specialists can show you how to create a strategic security plan and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening data security by detecting threats and filtering traffic content based on user class and location. Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller technology.

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    Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

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    Cisco has developed an extensive array of routers that includes appliances designed to deliver the protection, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

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