Akron Consulting Experts for Computer Support Firms
Short-Term Staff Assistance
Progent's Consulting, Help Desk, and Ticketing for IT Service Firms in Akron
Progent's consulting services for IT service organizations in Akron Ohio allows you to offer your clients Progent's consulting and Help Desk support using your company's brand as a seamless augmentation of your regular network support team. These services can ease the way for you to add to your client base, fill out your service catalog, create happy customers, and increase your profits.
Progent's nationwide roster of network engineers, PC integration and troubleshooting technicians, IT administrators, and data security professionals have worked as seamless supplements to the support groups of some of the world's largest IT service firms. Progent's range of expertise enables you to add to the capabilities of your IT support business, and Progent's transparency helps you elevate and preserve your company's brand.
Progent is a network support company with 20 years of background delivering online consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco-certified CCIE network infrastructure experts of any independent IT support firm in the world. Progent has provided remote IT assistance and consulting to customers in every state in the country. (Refer to recommendations from Progent's customers.)
Reselling Progent's Services With Your Branding
Progent's reseller program for IT service organizations offers seamless resale to your clients of world-class services. Progent invoices you exclusively and works under your instructions to deliver your customers support services under your brand. Also, Progent has an affordable Extended Hours Support Program for clients who require 24x7 support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing is fundamental to an effective Help Desk. But full-featured ticketing platforms are not only costly to acquire and staff, but also challenging to set up and maintain. Small or niche IT support organizations seldom have the necessary budget or personnel. Progent's Help Desk and ticketing solution gives IT support organizations an economical way to keep their custom branding while providing their customers world-class desktop support backed by a best-of-breed ticketing system and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing program for IT support companies takes advantage of Progent's investments in highly scalable ticketing software, an online desktop services staff, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish data interchange with your existing ticketing system. The standard and optional features available with Progent's Service Desk and ticketing services enable you to expand your physical and virtual support workload, the diversity of technical issues your business can take on, the number of locations you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT support firms include:
- Progent's remote desktop support team delivers Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Standard support times are from 5am to 7pm PST, five days per week.
- Extended hours support is available at extra cost.
- Optional onsite support in larger metros is offered throughout the country at additional cost.
- You have full control of your customers and invoicing.
- Your customers submit incident reports through your branded Internet portal, an 800 number, or by sending a message to your designated email address.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting for IT service providers allows you to act as a single point of contact for practically all technical guidance and troubleshooting your clients may require. You can build your team and strategic in-house competencies steadily without being forced to decline new business owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent extension of your internal support group, responding to your coordination, and invoices your firm rather than your client.
- Granular Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent uses an enterprise-class service reporting platform to ensure that all services performed are fully described. This enables you to shift account assignments to in-house consultants when you have sufficient people and appropriate technical skills.
- Safely Expand Your IT Support Business: You can quickly and safely accept more jobs outside your main areas of expertise and serve additional territories without the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your positioning as a full-spectrum network service provider by offering more solutions to more customers using your own company name.
- Flesh Out Your Services Catalog: Progent offers world-class expertise in a broad range of technologies and can be a reliable resource for growing your IT service operations.
- Fast Problem Escalation: Thanks to a large team of high-level IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest issues get resolved promptly.
- Make Your Customers Satisfied: Happy clients stick. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for expertise from your competitors.
- Remote Technical Support Professionals: For 20 years, Progent has delivered remote network support from Help Desk support to high-level consulting. Effective remote service cuts costs while delivering fast solutions.
- Top Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Akron, Ohio Businesses
Progent's seasoned roster of certified engineers can provide Akron, Ohio organizations a wide array of remote technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Integration
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Automation
- Fast, Low-cost .NET Software Development.
- Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Find Out More About Progent's Reseller Program for IT Service Organizations in Akron, Ohio To learn additional details about Progent's consulting program for IT service firms in Akron, Ohio, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Smartphone patch management Engineers
Smartphone patch management Professional
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Computer Consultant Exchange 2013 eDiscovery
Online Support Exchange 2013 Backup and Restore
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and support and management for Exchange Server 2013.
On-site Support Fault-tolerant system
Fault Tolerant Internet Connection Engineer
Progent's high availability network experts offer non-stop computing consulting, disaster recovery services, network load balancing, high-availability interoffice connectivity, non-stop Internet architecture design, 24x7 data center consulting, and other 24x7 networking services to help your organization create a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to design affordable, fault-tolerant systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Small Office Small Business Network Support
Cisco Computer Service Small Office
For small businesses considering Progent's IT outsourcing, design expertise, or technical support services, call 800-993-9400 or e-mail information@progent.com.
Top Rated Microsoft Mac and Linux Desktop Networking Consultancy
Microsoft Desktop Onsite Technical Support
Progent can deliver a wide array of affordable services to help your business to install, integrate, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online assistance for single machines or notebooks or work with your business to plan and implement a large-scale migration to new or updated operating system software and applications. Progent can also provide engineers and technicians to help you to plan for and complete a company relocation or merger organized to cause minimal interruption to your business.
Support Services Postini
Anti-Spam Support
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering continually improved spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis utilities as well as outgoing email testing to help you fix your e-mail environment and specify and enforce company security policy.
Enterprise hybrid cloud integration Consulting
Microsoft Azure hybrid cloud solutions Consultants
Progent can provide advanced remote consulting support to help businesses integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine on-premises resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than two decades of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Auditing Netscreen
ISSAP Security Consultancies
For small and midsize businesses, computer security and regulatory compliance can be too complicated to master but too dangerous to ignore. The world's biggest enterprises have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to run. Progent has made it affordable for smaller businesses to carry out vital security tasks effectively by providing the advantage of billed time to the closest minute with no minimum billing for online help. This means you can have the help of a seasoned information consultant to provide just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security strategy.
Email Block Lists Consultants
ProSight Email Security Gateway Consultants
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class protection for your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Top Rated ProSight Duo MFA Computer Consultants
Identity Authentication Online Help
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
24/7 Service Documentation Consultants Contract
Recruiter Home Based Microsoft Consultant Home Based Jobs
Progent's work environment will make you a more capable professional by improving your information technology skills and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, offering an advanced system infrastructure, running custom software tools to enable the maximum level of support, and by streamlining proven operational models for attracting and keeping clients.
Technical Support Online HelpDesk Call Center
24x7 Call Center Support and Setup
The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small businesses an dependable option to dependence on freelance consultants by offering extensive expertise shared by multiple support groups, optional round-the-clock access to emergency assistance, fast escalation to appropriate engineers for handling even the most intractable issues, support consistency and reliability, prompt follow-up enforced by veteran IT service administrators, a choice of easy-to-use techniques for requesting support tasks, plus excellent progress visibility made possible by ticket updates and available through a web portal.
Online Troubleshooting Windows 11 and Android
Windows 11 Autopilot Integration Services
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, telecommuter access, data and identity security, centralized deployment, and Call Center support services.
Remote Troubleshooting FRx
FRx Remote Technical Support
Progent's expert software programmers, relational database architects, and program managers can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database designers and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional applications like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with web development tools and can assist businesses to build, expand, repair, or migrate web applications to take advantage of the most current web technology.
Specialist ProSight infrastructure documentation management
Biggest network infrastructure documentation management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Google Cloud firewall integration Consulting Services
Open Now Google GCP hybrid cloud integration Engineers
Progent can provide cost-effective online and on-premises consulting to assist companies to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Cisco and Microsoft Certified Experts Technology Professional Microsoft Windows 11
24-Hour Windows 11 MDT Consultancy
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce access, data and identity security, automated deployment, and Help Desk Call Center support.
24 Hour Meraki MR20 Access Point Help and Support
Meraki MR55 Access Point Online Support
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Computer Consultants Exchange 2003
24-Hour Exchange 2003 Server Upgrade Engineer
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, reduces long-term service demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Enterprise hybrid cloud integration Consulting Services
Amazon AWS hybrid cloud solutions Consultants
Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize physical resources along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
Exchange 2007 Edge Server Integration Support
Exchange 2007 Edge Server Support and Integration
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
CRISC Certified Risk and Information Systems Control Consulting Services
After Hours Specialist CRISC Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.
Cisco Firepower 4100 Series Firewalls IT Services
Cisco Firepower 2100 Series Firewalls Engineer
Progent's experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security holes.
24/7/365 Full Service Outsourcing Consult
Specialist Small Business IT Outsourcing
Progent can provide in-depth online support for all major technologies associated with today's small company IT systems and offers an array of strategic, on-demand support services including a part-time Chief Information Officer to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, project management help for critical initiatives such as site moves oroperating system migrations, Cisco-certified consultants for designing fast and robust infrastructure, security engineers to ensure information safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair mission-critical applications.
Sales Office Online Support Services
Sales Office IT Consultant
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that need IT service with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise has a branch office situated anywhere in California or any area served by Progent's consultants, Progent can provide a wide range of in-person and remote network support services and network architecture expertise.
SCOM 2012 Fabric Monitoring Remote Troubleshooting
SCOM 2012 R2 IT Consultant
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Small Business installation and Administration
Network Outsource Small Office
Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide corporations, Progent's network engineers can show you how to improve your information system's e-mail architecture, protection, reliability, throughput, and system management.
Network Consulting MSP360 Managed Backup
MSP360 GSuite Backup Troubleshooting
Progent's data protection experts can help you to design, deploy and administer a backup plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss caused by user mistakes, system error, malicious insiders, and external assaults such as ransomware.
Mid-sized Company Designer
Top Rated IT Consulting Firms Small Business
Progent offers technical services for medium size companies with 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked segment of the market for network support expertise. The overhead and service access practices of major third-party service firms make them too expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information system whose complexity and capability are often similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, significantly reduces the IT support costs of a small-medium business while offering the small organization with enterprise-level support from certified, IT consultants knowledgeable in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for the quality of network support needed by a medium size organization without budgeting big-company costs, you need Progent.
Technology Consulting Teleworker Services
Network Consultants Remote Working
Progent has two decades of background assisting small and medium-size businesses to design, install, tune, manage, and troubleshoot information networks that incorporate an at-home workforce.
Exchange 2016 Migration Planning Integration Support
Microsoft Exchange 2016 Migration Network Consultants
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Consulting Network Management Outsourcing
ProSight Remote Network Management Consulting Services
Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal internal network administration and support teams with low-cost help from world-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate IT management costs, smart automation of common administrative processes, continual adoption of the latest technology, smooth transition from older technology to current solutions, improved alignment of information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business instead of fast-evolving computer technology.
Microsoft Certified Expert Windows Server 2019 Hybrid Integration Consulting Services
Windows Server 2019 Windows Defender ATP Specialist
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Fault Tolerant Email Outsourcing IT Support
Outlook Upgrading
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
