Akron Consulting Experts for Computer Support Firms
Temporary Support Team Help
Progent's Consulting, Help Desk, and Ticketing for Network Service Organizations in Akron
Progent’s consulting services for network service firms in Akron Ohio enables you to offer your clients Progent's consulting and Help Desk support using your brand as a seamless augmentation of your in-house network support team. This can ease the way for you to grow your client base, expand your service portfolio, create happy clients, and improve your bottom line.
Progent’s nationwide roster of network experts, PC integration and troubleshooting technicians, IT administrators, and data security professionals have acted as seamless extensions to the IT groups of some of the country's biggest IT service businesses. Progent’s range of expertise allows you to widen the scope of your IT support practice, and Progent’s transparency helps you strengthen and preserve your branding.
Progent is an IT consulting company with 20 years of experience delivering remote expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco CCIE network experts of any independent IT services firm in the world. Progent has provided remote IT assistance and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's clients.)
Providing Progent's Services With Your Own Brand
Progent's consulting program for IT service firms features seamless resale to your customers of world-class services. Progent bills you exclusively and performs under your instructions to deliver your clients consulting and support services under your branding. Also, Progent offers a low-cost Off-hours Support Service for clients who need 24x7 support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing is fundamental to a successful service desk. But full-featured ticketing platforms are not just costly to acquire and staff, but also difficult to set up and manage. Small or niche IT service firms do not have the required financial or human resources. Progent's Call Center and ticketing program gives IT service organizations an economical way to retain their company branding while delivering their clients responsive desktop support built around an advanced ticketing platform and supplemented by rapid escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing program for IT service firms takes advantage of Progent's investments in highly scalable ticketing technology, an online desktop support team, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing system. The features offered with Progent's Service Desk and ticketing solution allow your IT service firm to increase your physical and virtual support workload, the range of technical issues your business can take on, the locations you can service, and your hours of availability.
Key features of Progent's Service Desk and ticketing program for IT support firms include:
- Progent's remote desktop service team delivers Level 1 end user support with 1-hour SLA to begin work during normal work hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended hours support is available at additional cost.
- Optional onsite service in larger metro areas is available throughout the US at additional cost.
- You retain full control of your clients and billing.
- Your customers submit service requests through your own branded Internet portal, an 800 phone number, or by directing a request to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for network service providers allows you to act as a single point of contact for virtually all IT expertise your clients may require. You can grow your staff and core IT skills at your own pace without being forced to turn down new business owing to a gap in in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your internal support group, responding to your direction, and bills you instead of your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize expenses.
- Detailed Reporting: Progent utilizes an enterprise-class documentation system to make sure all services delivered are thoroughly documented. This makes it easy for you to shift service responsibilities to internal personnel when you have sufficient staff and appropriate technical skills.
- Safely Grow Your Service Business: You can easily and safely take on additional opportunities outside your core fields of expertise and open additional territories without assuming the risks involved with increasing your head count too rapidly.
- Re-enforce Your Brand: You can solidify your mind share as a full-spectrum IT support firm by offering more solutions to more customers using your own brand.
- Flesh Out Your IT Support Portfolio: Progent can provide world-class support in a wide range of technologies and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Escalation: With a large roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging issues get resolved promptly.
- Keep Your Clients Satisfied: Satisfied customers stick. By teaming with Progent, you can keep delivering solutions without ever requiring clients to seek expertise outside the fold.
- Remote Technical Support Experts: For two decades, Progent has delivered remote network support ranging from Call Center support to high-level consulting. Effective online service saves money while delivering quick solutions.
- Advanced Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Akron, Ohio Companies
Progent's veteran team of certified engineers offers Akron, Ohio organizations a wide array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud
- Remote Network Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- iPhone Integration
- Android Smartphone Integration
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Surveys
Learn More Details About Progent's Reseller Program for Network Service Firms in Akron, Ohio To learn more information about Progent's reseller program for IT service organizations in Akron, Ohio, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top Exchange Server 2010 Upgrade Consultants
Microsoft Exchange Server 2010 Upgrade Technology Professional
Progent's Microsoft-certified consulting experts can assist you to assess the value of Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining management, and consolidating your key communications technologies.
Telecommuter Video Conferencing Outsourcing
Teleworker Conferencing Consultants
Progent can help small and medium-size companies to set up and debug teleconferencing solutions to allow their telecommuters to communicate productively with colleagues and clients.
24-Hour 64-bit Migration Specialist
24x7x365 64-bit Migration Consultant Services
Progent’s Microsoft-expert consultants can help your organization to update your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit desktop processing, plan an affordable migration process that reduces operational disruptions, and offer inexpensive, professional online support to assist your organization to configure 64-bit PC desktop software and applications on your existing hardware.
Cisco ASDM Firewall Management Specialists
ASA Firewalls Consultant Services
Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Developer Firms Amazon Marketplace Web Service
Urgent Amazon Marketplace Web Service development training Contract Programmer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Support Services Windows PC Simulation on Apple macOS
Remote Desktop Connection Client for Mac Consultant
For companies that have a mix of Mac and Windows computers, there exist two basic alternatives for using Windows-only software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered PC to use Microsoft Windows applications and access network resources. Virtual PC for Apple Mac emulates Windows on a Mac system so you can run Microsoft Windows software directly. Progent's Mac technology consultants can help your business to manage these products for running Microsoft Windows software on your Apple Macs and can in addition help your organization to evaluate and install other products for Windows PC simulation.
Skype for Business dial plans Services
Skype for Business conference bridges Professional
Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of any size to assess the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.
Emergency Virtualization Engineers
Server Consolidation On-site Technical Support
With virtual servers, businesses can run multiple virtual machines on a single physical server. Virtual server technology allows companies to enjoy all the benefits of server segmentation, while avoiding the costs associated with purchasing extra server hardware. Virtualization is the enabling technology behind private clouds, which provide important advantages such as lowering the costs of hardware, facilities, and management while improving information security, network reliability, and disaster recovery. Other important server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can assist you in all aspects of server consolidation and management to allow your company to contain costs and conserve time.
CISM Network Security Test
CISM Certified Cybersecurity Management Specialist
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that information security professionals are expected to master. CISM provides executive management the confidence that those who have qualified for their CISM credential possess the experience and capability to deliver effective security management and consulting consulting.
Sun Solaris Cybersecurity Organizations
Solaris Security Consultants
If your company operates a Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a wide range of security areas such as security administration practices, security design and models, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of performance that network security professionals are expected to master. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to offer world-class security management and consulting help.
Azure enterprise hybrid cloud solutions Engineers
Azure hybrid cloud solutions Technology Professional
Progent can help small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Web Application Security Testing Consulting Services
24x7x365 Specialists Network Security Assessment
Progent offers several network security service bundles designed to deliver larger enterprises an independent and thorough security audit from a group of certified security consultants. All Progent's security assessment packages incorporate a collection of procedures including automated scans from within and from beyond your corporate security perimeter, expert analysis of results by certified security engineers, production of a paper explaining the results, plus an interactive high-level executive outbrief and a detailed live review for in-house IT managers.
Technical Support Active Directory
24x7x365 Microsoft AD Consultants
Microsoft Windows Enterprise Directory requires significant practical experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and fixing failed installations of AD and Active Directory-associated programs.
Fortinet Firewall Application Control Online Troubleshooting
Top Consultant Services Fortinet NGFW Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet FortiGate firewalls to protect your digital assets at the network edge, within the data center core, at branch locations, and in the cloud.
At Home Employees Helpdesk Network Consultant
At Home Employees Helpdesk Services Troubleshooting
Progent offers small and mid-size companies overflow or comprehensive Help Desk call center support for an offsite workforce.
24/7 IT Service Provider Best Practices
Award Winning Microsoft Consulting Best Practices IT Service
Progent’s staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional background, in the trenches of IT support, performing a wide range of technical tasks for a large array of customers. Each Progent consultant shares a refined collection of individual best practices that are combined into shared leading practices standards that Progent teaches its support staff. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for using computer knowledge to resolve real-world IT problems efficiently.
Support ProSight Server and Desktop RMM
Top Quality ProSight Windows Server Management Outsourcing
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity.
Aironet 802.11ax Wireless Support Services
Aironet AP Management Onsite Technical Support
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless access point solutions to provide the performance, coverage, density, expandability, security compliance and manageability required for seamless connectivity between wireless and wired networks. Progent offers affordable remote and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet APs.
Windows 10 Business Store Portal Engineer
Microsoft Windows 10 Evaluation Troubleshooting
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and ongoing Call Center support services.
ISA 2000 Server Remote Consulting
Internet Security and Acceleration Server Information Technology Consulting
Progent's certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Top Online Troubleshooting wireless IP phone upgrades
24 Hour Troubleshooting wireless IP phone security
Progent's Wi-Fi IP phone configuration consultants offer remote and onsite support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
24/7 Shared Help Desk Support Services
Network Consultants Virtual Help Desk
Progent provides several basic kinds of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients instant access to a dependable support group with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a positive image as a solid contributor to company performance. Progent's target is to resolve and not merely record problems.
Online Office Word Training Online Help
Online Photoshop Training Server Consulting
Progent's virtual classroom webinars offer small companies the cost savings, simplicity, and versatility of virtual learning and the effective pedagogic techniques of seasoned instructors who employ the latest technology to simulate live, interactive classrooms. Progent can provide webinar education for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Outlook: Dynamics accounting and reporting solutions such as MS Dynamics GP (Great Plains); plus additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Network Asset Report Specialists
Specialist Network Health Audit
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner and safer AD implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability.
Cisco ASA and VMware Online Troubleshooting
Top Quality Outsourcing ASA 5500-X Firewall
The current ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
MySQL application development Services
MySQL WorkBench Coding
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or software developer and can help organizations of any size to integrate and maintain MySQL in a dependable IT infrastructure that provides advanced speed, scalability, and security. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
24/7/365 Excel 2016 Specialist
Excel 2000 Technology Professional
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of online services to assist you to design, develop, pilot test, install, manage, and debug business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your current Excel applications to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed support to organizations looking for a fast solution to a specific issue related to Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications built on Excel. Progent's affordable webinar training for Office Excel can be customized to address the special requirements of individual users or teams.
24 Hour Part-Time CIO Network Consultant
CIO Onsite Technical Support
Progent can supply small companies with an information management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business processes so they align better with your corporate goals. Your business can create and install a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.
Open Now Support SharePoint Portal Server 2003
24-7 Microsoft Certified Partner SharePoint Computer Consultant
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint provides a central location for your workers or clients to connect to, organize, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve developed in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can help you to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
MCSE Expert Certified Dynamics GP SmartList Builder Consulting
Dynamics GP Enterprise Reporting Reports
Microsoft Dynamics GP software offers analytics and reporting features that allow you to track all business processes, sales and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to understand your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Computer Engineer Work from Home Solutions
Work from Home Support and Integration
Progent has two decades of background assisting small and medium-size organizations to design, install, optimize, administer, and debug IT networks that support an at-home workforce.
Adaptive Security Device Manager Online Consulting
After Hours Engineer Cisco ASA Firewall IPS
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Exchange Server 2000 Upgrade Specialists
Microsoft Certified Migration Consultant Exchange 2000 Upgrade
Progent is one of the most qualified network support companies for designing email and messaging solutions based on Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Technology Consulting ISA 2004 Enterprise Edition Server
Microsoft Firewall Professional
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Expert Microsoft Certified Support and Help Office 365 AD Connect
Computer Consultant Office 365 authentication
Microsoft supports seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Computer Support Consultants MCAD
CCSE Support Firm
Progent provides clients access to consultants who have been awarded some of the computer industry's most prized credentials. Progent thinks that customers have the right to know that their IT support professionals have formal testing plus broad practical field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the CCIE brings privileges for significantly superior vendor assistance than is offered to uncertified service providers, allowing Progent to offer clients a higher class of IT support. In addition, major certifications such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory demands by using the services of accredited industry professionals.
Computer Security Security Protection
CISSP Certified Firewall Network Install
For small and midsize businesses, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The largest largest enterprises have been hacked, and the leading cloud services have occasionally been knocked out. It seems as though there's no place to run. Progent makes it economical for smaller businesses to implement critical IT security projects successfully by providing the benefit of billable time to the closest minute without any minimum charge for online help. This means you can have access to a seasoned computer expert to provide just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security plan.
Nexus 3000 Switch On-site Technical Support
Nexus Switch FabricPath Computer Engineer
Cisco Nexus series switches are designed to deliver the performance, scale, uptime, virtualization support, capacity, security and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support expertise to help your business to design an optimal switch architecture, set up pilot environments to confirm your network design, install and configure Nexus switches, create and enforce appropriate policies, run security and compliance tests, configure proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful zero-downtime capabilities available for Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.
Information Systems Security Architecture Professional (ISSAP) Providers
MCDST IT Service Providers
Progent offers customers access to engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that customers have the right to know that their computer service providers have formal testing plus broad real-world experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly better vendor support than is offered to non-certified service providers, enabling Progent to offer clients a higher class of IT support. In other cases, major certifications such as CISA or ISSAP for IT security can help corporate customers to demonstrate compliance with regulatory demands by engaging the services of recognized IT experts.
SQL Server 2016 Development IT Consultants
SQL Server 2016 Backup Professionals
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
