Enlarging your remote workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Akron organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services that go from on demand guidance for getting you past occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Akron, Ohio companies to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Cybersecurity for At-Home Workers
Teleworkers often run their own computing devices and work in an unsecured area. This worsens their exposure to cyber attacks and requires judicious deployment of firewalls, remote security monitoring, and the creation of security policies that adhere to leading practices. Progent's seasoned team of certified cybersecurity experts can assist you to plan, implement and manage a modern security environment that guards critical data in networks that include telecommuters.

  • Firewalls allow companies to build a network environment that can be securely accessed by local users and by at-home workers, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances allow you to assign and manage different permissions to various classes of users and to expand your network and adjust your security profile as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older security devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, go to firewall configuration and support expertise.
  • Online Endpoint Monitoring makes it possible to track the various computers used by teleworkers and either reject or spot and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on every protected endpoint device, watching all activity and using state-of-the-art machine learning and full execution context to detect zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay secure even if they are not connected to the Internet. For details about ProSight ASM, visit remote endpoint security monitoring for remote workers.
  • Security Audits can evaluate the vulnerability of your network to all types of external and local security threats for a network that incorporates at-home workers. Progent can deploy remote, automated security inventory scanning for quickly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by data security professionals with top certifications including CISA, CISSP, and GIAC, can assist your company to evaluate your workflows and governance policies and review your network infrastructure to allow you to design top-level security for your telecommuters.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Akron, Ohio business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

  • 24 Hour Microsoft Server Virtualization Professionals Microsoft Virtual Server Administration Consultant
  • Akron Remote Workers Cybersecurity Systems Consulting Services
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    Progent can help you plan and implement a smooth move to Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office support, and minimize business disruption by designing and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.

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    Progent provides nationwide online phone support and troubleshooting services for companies who run Apple Mac OS X networks or whose IT systems feature a mix of Mac with Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a range of services including desktop assistance, upgrading to the current version of Mac OS X from other earlier versions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud. Remote network consulting offers optimum leverage for your IT budget by protecting client efficiency and shortening the hours billed for computer repair services. Advanced remote support tools and skilled technicians and consultants combine to enable Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help you with the most difficult system issues.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

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    Progent's Citrix-certified consultants can help you to assess the potential business value of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of equipment and support and streamlining management tasks.

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    Progentís Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business programs that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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    Progent offers small organizations two low-cost security evaluation scanning packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by certified information security engineers who interpret the data collected by the remote scan, present objective summaries of your existing network security, and make suggestions for improvements. Progent offers two complementary network security inventory scanning packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-class assessments of your IT network's vulnerability to assault.

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    Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small organizations to make the move from the older physical on-premises datacenter to the modern hybrid networking model that combines both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to assess the possible productivity and cost benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management to help you plan and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and training.

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    UNIX with Windows Online Consulting

    Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite expertise to help businesses of all sizes to design, implement, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.

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  • IT Management Outsourcing Consulting
    ProSight IT Management Outsourcing Specialists

    Progent's ProSight family of managed IT services are geared to provide organizations who have minimal in-house IT administration and support staffs with low-cost help from enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, automation of routine management processes, ongoing absorption of new technology, smooth migration from older systems to modern solutions, close fit between information technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business issues instead of fast-evolving computer technology.

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    If you are producing UNIX or Linux applications in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant hassle of managing your company information system. By using smart server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an economical way for supporting an IT network that features high reliability, security, and performance. Progent's UNIX/Linux developer support offerings include comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, proactive network monitoring, and Helpdesk services.

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  • Design Firm Azure migration Integration Azure cloud integration
  • Dynamics Education Great Plains Software Designer
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    Progent's Citrix-certified consultants can help your organization to evaluate the business benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials to improve the performance, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and operations and simplifying administrative tasks.

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  • Microsoft SQL Server 2008 Specialists
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    Progentís Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

  • Engineer Mac Remote 24/7/365 OS X Remote Consultants
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  • Exchange Server 2003 Upgrade Remote Support Services Microsoft Exchange 2003 Upgrade Consulting Services

  • Top Ranked IT Consultant Exchange Server 2016 Upgrade
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    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Exchange Server 2010 Migration Integration Network Consultant Exchange Server 2010
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    Progent's Meraki wireless access point consultants offer remote and on-premises support services to assist organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or device.

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    Progent's Microsoft-Premier SQL consultants can provide an array of support services to help small businesses to plan, deploy, manage, and repair MS SQL 2008 solutions in order to gain the optimum competitive advantage from Microsoft's state-of-the-art database management platform. Also, Progent offers consulting expertise for network infrastructure, company-wide protection, and software programming to increase the strategic advantage of your SQL Server 2008 network.

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    Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded messaging system, train your network support staff and end users to get them up to speed rapidly on Exchange 2010, and provide ongoing management services and technical support. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.

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    Progent can assist small and medium-size organizations to install unified remote endpoint management and monitoring tools for administering endpoint devices operated by offsite workers.

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    Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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    Progent's consultants can provide online and onsite consulting services for organizations of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for environments that mix Mac with Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.

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    Progent provides nationwide remote technical support and troubleshooting services for companies that run Apple Mac environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop support, upgrading to the most recent version of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online network consulting provides optimum leverage for your information technology budget by extending user efficiency and shortening the time charged for network repair services. Advanced online support utilities and skilled service specialists and consultants allow Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of telephone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM certified security professionals to help you with the most challenging network issues.

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  • Top Specialist Signature-matching Virus Protection
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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including filtering, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.

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    Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

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    Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, non-stop system solution that takes into account availability issues covering a broad array of network technologies and procedures.

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  • Operations Manager Case Study
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    Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent is now able to anticipate network troubles before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class reliability, security and productivity.

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    DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize businesses a range of affordable alternatives for backing up and recovering vital applications including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced state of fault tolerance and business continuity readiness at a budget-friendly price.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security solutions for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.

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    Progent's Check Point consultants can show you how to select and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's security platform to offer an economical and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a single stop for on-going technical support, administration, training, and design services.

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    Progentís team of expert programmers, database architects, and program management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering database designers and programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist clients to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

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    Progent's Cisco CCIE-certified networking consultants have extensive background assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot high-availability, extensible connectivity solutions appropriate for public networks.

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