Enlarging your remote workforce may have a significant impact on network infrastructure, security, and company culture. Progent has two decades of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Akron organization to pick the right tools and follow leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns top value. Progent can provide support services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Akron, Ohio companies to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Security for Telecommuters
Work-from-Home workers commonly utilize their own devices and usually operate in a poorly secured physical space. This increases their vulnerability to cyber threats and calls for judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the creation of policies based on leading practices. Progent's veteran roster of cybersecurity solutions consultants can assist your business to plan, configure and manage a compliant security solution that protects vital information resources in environments that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network environment that can be safely utilized by local users and by teleworkers, mobile workers, suppliers, clients, and the public. Modern firewall devices allow you to configure and manage appropriate permissions to various groups of users and to expand your network and adjust your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and older firewall devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration services, refer to firewall support services.

Remote Security Monitoring and Management Services for TeleworkersRemote Endpoint Monitoring makes it possible to watch over the various computers utilized by at-home workers and either block or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint device, watching all activity and using state-of-the-art AI technology from SentinelOne to identify zero-day threats on arrival. When an attack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the network to contain the threat. Because the ProSight ASM agent is self-contained, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that is accessed using a separate network channel. A broad selection of devices can be used for this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all classes of outside and internal security threats for a network that incorporates an at-home workforce. Progent can run remote, automated security analysis scanning for rapidly and affordably uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's security assessment experts, which can be managed by security experts with advanced credentials including CISM, ISSAP, and GIAC, can assist your business to evaluate your operations and policies and assess your WAN architecture to allow you to implement the highest level of security for your telecommuters.

Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about key areas to concentrate on for protecting a network that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Akron, Ohio organization, phone 1-800-993-9400 or visit Contact Progent.