Akron Remote Workforce Connectivity Consulting and Support
Collaboration Technology Consulting and Support Services
Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate culture. Progent has two decades of background helping SMBs to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Akron company to pick the right tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Akron, Ohio companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office families, providing a powerful ecosystem of applications that deliver a consistent user interface for sharing information throughout a corporate network and on a wide range of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to deploy these critical collaboration platforms to maximize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its full range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to facilitate collaboration and information sharing by offering policy-based access to content, workflow, and tools for searching through enterprise-wide information silos. SharePoint enables you to build secure portals that enables at-home workers to see and update consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see deployment consulting for Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues can retrieve them securely through a web browser. Provided with Office 365, OneDrive allows home workers to co-edit files. Revisions created offline are automatically uploaded when you go back online. For information about Progent's expertise for Microsoft OneDrive, visit Microsoft Onedrive integration experts.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Akron, Ohio organization, phone
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WiFi Site Surveys IT Specialist
Cloud Migration Technicians
Progent's IT outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing chronic IT issues, and creating a comprehensive security plan. Progent can help you enhance network availability and throughput with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can help with needs assessment, product identification, BOM production, vendor qualification, purchasing logistics, and complete documentation. Progent's IT outsourcing service also includes training for office productivity programs such as Office XP.
Microsoft LCS Server Instant Messaging Consulting Services
Network Consultant Microsoft LCS Server 2007
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class package featuring advanced protection, seamless integration with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and elevated business efficiencies, increased worker output, and stronger IP security. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and troubleshooting services for your Office Communications Server environment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system
Top Microsoft SQL 2008 Engineer
Engineer MS SQL 2008
SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, reducing the complexity of designing, integrating, managing, and using company information and analytical programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Technical Support Anti-Virus
Postini Technical Support
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outbound email filtering to help you repair your email environment and specify and enforce company email policy.
Helpdesk for Remote Workers Computer Consulting
Helpdesk for at Home Workforce Online Consulting
Progent has 20 years of background assisting small and medium-size organizations to design, implement, tune, administer, and troubleshoot information networks that support an at-home workforce.
Palo Alto Networks PA-5200 Series Firewalls IT Services
24 Hour Palo Alto Networks PA-5200 Series Firewalls Testing
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security solution that extends across your on-premises and cloud-based assets and protects all users at any location with any device.
Wireless Onsite Technical Support
Online Help Wireless
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Biggest Service Desk Sharing Onsite Technical Support
Virtual Service Desk Online Consulting
Progent's Standard Help Desk Services provide a complete solution that handles all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
IT Consulting Cisco Firepower Configuration
Cisco Firepower NGIPS Technical Support Services
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
IT Consultants VMware Workspace ONE
Desktop and Mobile Device Management Networking Firms
Progent's Microsoft-certified consultants can assist your company to streamline desktop update and patch management by delivering expertise with management platforms like Microsoft System Center Configuration Manager, SMS 2003, and WSUS.
Google GCP Cloud hybrid cloud solutions Consultant
Google Cloud VPN Specialist
Progent can provide cost-effective online and on-premises support to assist organizations to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Aironet 3800 Access Point Information Technology Consulting
Remote Consulting Aironet 3600 Access Point
Progent's certified wireless networking consultants can help organizations of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, range, capacity, scale, security and manageability required for transparent access between wireless and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for both end-of-life and current 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Windows 11 Training Professionals
Windows 11 Autopilot Computer Consulting
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 including cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Suse Linux Remote Support
PCLinuxOS Linux Consultancy
Progent's Linux consulting experts provide small and mid-size businesses and software developers help with administering and supporting Linux computers that operate with Microsoft-based networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience provides you with an easy single source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent Management On-site and Remote Support
Progent's Management Team Network Assessment
Progent's management team includes industry veterans with decades of background delivering network consulting, technical support, and long-term IT planning to organizations ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent has put together a management staff able to provide customers with the best service value in the industry.
Catalyst Wireless Access Point Online Support
Catalyst Wi-Fi 6 AP Security On-site Technical Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Juniper SRX5600 Firewall information Systems Audit
Juniper SRX5600 Firewall Network Security Testing
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
After Hours Dynamics GP Development Professionals
Microsoft Certified Partner Dynamics GP Enterprise Reporting Programming Firms
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all operations, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into valuable management information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Immediate Clustered Windows Onsite Technical Support
Support Services Microsoft Exchange Cluster
Progent provides Windows 2003 Cluster Server support to help your company implement non-stop server clusters designed to provide 100% operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By helping you build non-stop server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent's Certified Windows consultants ensure that your zero-downtime clustered servers are set up to maximize the business advantage of your computer network.
ProSight NinjaOne RMM Remote Server Management Computer Consultants
Help and Support ProSight NinjaOne Server and Desktop RMM
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so all looming issues can be resolved before they can disrupt your business.
Cisco Certified Expert Small Office Consulting Team
Computer Consulting Firms Small Business
Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad range of products and technologies and can provide that assistance remotely nationwide or onsite in major cities throughout the United States and anywhere in California. Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
Learn Live Online Office Publisher
Online Acrobat Writer Training Services
Progent's virtual classroom webinars provide small businesses the affordability, convenience, and flexibility of online learning plus the effective pedagogic techniques of seasoned teachers who utilize sophisticated technology to reproduce real-time, participatory learning environments. Progent can provide remote education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Visio: MS Dynamics accounting and management information solutions including MS Dynamics GP; plus other top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Upgrade Consultants Sun Solaris
Solaris Migration Consulting
Progent can help you to design and implement a smooth migration from a Solaris-based IT environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your information and minimize productivity disruption by designing an effective transition strategy that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current infrastructure, migration planning and validation, Microsoft Exchange migration expertise, information and application software transition, and server and storage system transition and consolidation.
Cisco Certified Expert Automatic Fail-over Setup and Support
Fault Tolerant EIGRP Network Integration Support
Progent's high availability inter-site connectivity and 24x7 system infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity through fully redundant networks with transparent failover. Progent's Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.
Urgent MSP360 Cloud Backup/Restore Computer Consultant
MSP360 Ultimate Backup Information Technology Consulting
Progent can assist you to create, implement and administer a backup plan based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human mistakes, computer error, malicious insiders, and malware attacks such as ransomware.
ProSight ESP Endpoint Protection Services IT Consultant
Modern Network Security Support and Integration
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.
Security Consultants Palo Alto Networks PA-3000 Series Firewalls
Palo Alto Networks VPN Protection
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that spans your data center and cloud-based resources and protects all users anywhere with any device.
ERP Programming Company
Remote Support Navision
In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes tailored to meet your particular needs. Progent's experts also can help you build and support a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Microsoft Azure hybrid cloud integration Professionals
Hybrid cloud integration Consultancy
Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as one or more cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
5500 Wireless Controller Professionals
Technology Consulting 5520 wireless controller
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the effect of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Linux RedHat Remote Technology Professional
Linux RedHat Phone-based Engineer
Progent provides nationwide online phone support and troubleshooting services for companies that run networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum leverage for your IT dollar by protecting user efficiency and limiting the time charged for network repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security professionals to help with the most challenging network issues.
24/7 Internet Security and Acceleration Server Computer Consulting
Onsite Technical Support Microsoft ISA 2004 Server
Progent's Microsoft-certified ISA Server consultants have extensive experience developing corporate security solutions for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that meets your IT security needs without restricting your productivity.
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