Akron At Home Workforce Solutions Consulting Partner
Collaboration Systems Consulting Services
Expanding your at-home workforce may have a major effect on network infrastructure, security, and company workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Akron company to select the appropriate tools and follow best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can help Akron, Ohio companies to with any aspect of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of productivity apps that deliver a cohesive user experience for sharing data and ideas throughout multiple sites and on a broad selection of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their first publication and can assist your company to tune these critical collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint utilizes web sites to allow collaboration and information sharing by offering policy-based access to data, business processes, and tools for searching through enterprise-wide business data. SharePoint enables you to create secure web portals that allows at-home workforce to see and update aggregated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, see integration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues can retrieve them securely via a browser. Provided with Microsoft 365, OneDrive enables remote employees to co-edit documents. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, go to Onedrive integration experts.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Akron, Ohio business, call
An index of content::
Router Training
Network Knowledge Transfer
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent faces few competitors. Mid-size businesses who work with familiar freelance service providers or who employ internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Remote Technical Support Service Reports
Service Reports Technology Consulting Services
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to each client. The practice of detailing and organizing service records allows more effective support and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.
Exchange 2013 Upgrade Engineers
Microsoft Certified Exchange 2013 SharePoint integration Technical Support
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT including manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Contract Programming Crystal Reports
Applications Integration Companies
For custom program development, Progent can provide programming experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
24 Hour Cisco Firepower integration Technical Support
Firepower Management Center Specialist
The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
24-7 Solaris Support Services
Immediate Solaris Consultant Services
If your business computer system combines Sun Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows integration assistance offerings feature network architecture configuration and service, support for Windows services for UNIX, online server monitoring and management, online network support and repair, on-site technical support, and Help Desk Call Center services.
Apple MobileMe Onsite Technical Support
24/7 iPhone Remote Support Services
Progent's consultants offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your company's objectives.
Operations Manager Migration Network Consultant
System Center Management Packs IT Consultant
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Case Studies Wireless
School Wireless Case Study
Progent delivered a wireless networking environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Microsoft Computer Network Consulting company
Immediate Microsoft Office XP Server Migration Specialists
To deliver economical network services for small companies, Progent offers comprehensive computer outsourcing packages that offer small organizations quick access to technical expertise without requiring you to recruit, train, and manage an expensive in-house IT staff. Progent’s IT outsourcing services offer you an economical alternative for building a secure and robust system for your favorite Windows business productivity suites such as Office XP and Microsoft Office 2003.
Solaris Remote Troubleshooting
24x7x365 UNIX Consultant Services
If your business computer system combines Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high reliability, enhanced performance, and tight security. Progent's Solaris and Windows coexistence support services include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Microsoft Certified Expert Computer Consulting Office 365 Single Sign On
24/7 Computer Consultants Exchange Online and on-premises Exchange
Progent can assist you to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Cisco Experts Part-Time CIO Online Support
CIO Support and Help
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to improve business processes so they align better with your business goals. Your company can create and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
24x7x365 Windows 2012 R2 Troubleshooting
Windows Server 2012 R2 Clustering Technical Support Services
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security strategy, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
WatchGuard XTM Firewall Security Auditor
WatchGuard Firebox T15 Firewall Information Technology Consulting
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Online Troubleshooting Catalyst 9105w Access Point
24x7 Catalyst 9115 Access Point Computer Consulting
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
SQL 2008 Reporting Services Consulting
SQL 2008 Reporting Services Professional
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small and midsize businesses to design, deploy, manage, and troubleshoot Microsoft SQL 2008 solutions so that they receive the maximum business advantage from this advanced RDBM technology. Also, Progent can provide help with system infrastructure, company-wide protection, and application programming to increase the strategic advantage of your IT network.
CIO Network Engineer
Microsoft Certified Partner CIO Specialist
Progent can supply small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate appropriate IT products to improve business operations so they align more closely with your business objectives. Your company can develop and install a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.
Consult CISSP-ISSAP Security
Technology Professional CISSP Certified Cybersecurity
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of IT security. Progent can create efficient cybersecurity systems that guard a small office against modern malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources spread over multiple physical datacenters and public and private clouds.
iOS patch management Specialist
IoT device patch management Professionals
Progent's managed services for software/firmware update management provide businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Microsoft SQL 2008 Server IT Services
SQL 2008 Technical Support Services
Progent's Microsoft-Certified SQL consultants offer a range of support services to help small and midsize businesses to design, deploy, manage, and repair Microsoft SQL Server 2008 solutions in order to receive the maximum strategic benefit from Microsoft's advanced information management technology. Also, Progent offers help with network architecture, company-wide security, and application programming to optimize the business benefit of your SQL Server network.
Emergency SharePoint Server Network Consulting
SharePoint Server 2010 Information Technology Consulting
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your workers or clients to access, organize, distribute and interact with relevant information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible within and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the data they’ve created in a way that makes data easy to locate, download and apply.
Consulting Services Exchange 2010 Migration
Exchange 2007 to Exchange 2010 Upgrade Consultant Services
Progent offers expert support for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of new software and hardware needed, recommended sourcing, pilot testing at client location or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old system, and webinar training for client's support staff and users.
Windows 2000 Server Online Consulting
Windows 2000 Server On-site Technical Support
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and repair, and enhance security. Progent can also help you create, justify, and implement a strategy to upgrade from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Exchange 2003 Support Outsourcing
Microsoft Exchange 2003 On-site Technical Support
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Azure and Dynamics GP Programming Companies
Microsoft Azure VPN configuration Contract Development
Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Microsoft Hyper-V 3.0 Virtual Server Remote Technical Support
Windows Server 2012 R2 Hyper-V Professionals
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas including multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and manage virtual servers to reduce IT costs and improve productivity.
Lync Server 2013 IM Consultants
Lync Server 2013 Front End Pool Pairing Consultants
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support services to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.
Support Outsourcing SCCM 2012 Device Management
Remote Support Services SCCM 2012 Reporting
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Microsoft Dynamics GP Online Help
MCSE Expert Certified Outsourcing Dynamics GP Great Plains Software
Dynamics GP 2010 financial software is a full-featured business management platform that integrates information and processes across your business, interfaces easily with other applications, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
SQL Server Replication Professional
Microsoft SQL Engineer
Progent's certified SQL Server developers and DBAs can provide online consulting to help organizations of any size to create, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any element of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Online Troubleshooting Meraki MR66 Access Point
Online Consulting Meraki 802.11ax AP
Progent's Meraki wireless AP experts provide online and onsite support to assist organizations of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their mobility or computing device.
Contract Programming Firm IIS
Custom eCommerce Integration
For custom application development, Progent can supply programming consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Meraki MS Switch Consultants
Meraki Switch Planning Technical Support
Cisco's Meraki family of access and aggregation switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist you to plan and deploy a productive network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and test a disaster recovery plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.
Best Windows Server 2019 Windows Time Service Technical Consultant
Windows Server 2019 Windows Defender ATP Computer Consultants
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Windows 8.1 Backup and Restore Integration Support
Server Support Microsoft Windows 8.1 Upgrade
Progent's engineers can provide a variety of technical services to assist organizations of any size to install, administer, and support IT systems that incorporate desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up test labs to evaluate Windows 8.1 and plan and manage Windows 8.1 migration projects based on proven methodologies.
Exchange 2016 Migration On-site Support
Microsoft Exchange 2016 Migration Planning Consulting
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Hermes ransomware recovery Consulting
After Hours Netwalker ransomware recovery Consultancy
Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Engineers Offsite Managed Backup and Recovery Services
Open Now ProSight DPS ECHO Backup and Recovery Services Consultant Services
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical data.
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