Akron Offsite Workforce Solutions Support and Consulting
Collaboration Technology Consulting Experts
Expanding your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Akron organization to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent can help Akron, Ohio companies to with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, offering a rich environment of productivity apps that deliver a consistent user experience for exchanging information across a corporate network and on a broad range of endpoint devices. Progent has delivered online consulting support for SharePoint and Exchange since their first releases and can help your company to tune these critical collaboration platforms to maximize the effectiveness of your at-home workers.
SharePoint uses web entities to allow collaboration and knowledge sharing by providing policy-based access to content, business processes, and tools for searching through company-wide business data. SharePoint enables you to build protected web portals that allows at-home workforce to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint consulting services, visit SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, refer to deployment expertise for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can access them safely via a web browser. Included with Microsoft Office and Microsoft 365, OneDrive enables remote employees to co-edit files. Revisions made offline are synced when you reconnect to the Internet. For information about Progent's support services for Microsoft OneDrive, visit Microsoft Onedrive configuration consulting.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Akron, Ohio organization, call
An index of content::
Barracuda Networks Firewalls Security Certification
Barracuda Networks Remote Access Security Evaluation
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust protection along with centrally managed and monitored services across your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to serve as your go-to source for technical support, administration, training, and security expertise.
Infor SyteLine CloudSuite Development Consultancy
Infor SyteLine CloudSuite Account Receivable Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing and service companies to simplify complex supply chains and streamline critical business processes to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from occasional advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.
California IT Technical Support Company
Computer Network Consulting company Hawaii
Progent's National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and remote direct network access to isolate and resolve network problems quickly and economically. The breadth of technical experience available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to qualified experts as required.
Cisco Certified Expert Information Technology Consulting Extended Call Desk
Support Desk Sharing Network Consultants
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Cisco Virtual Private Network Online Troubleshooting
Top Cisco RADIUS Security Consulting Services
Cisco's security and remote access solutions for small to mid-size companies offer a full range of easy-to-administer security hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate goals.
IT Outsourcing Implementation Consulting Companies
Ransomware Hotline IT Consulting Company
Progent's IT outsourcing services offer economical computer consulting for small companies. Whether it involves designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and minimize risks, allowing IT support expenses to increase in a more linear and controlled manner than is possible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your vital applications based on Microsoft Windows.
Internal Security Inventory Consultancy
Engineer Network Security Assessment
Progent offers several security service bundles designed to provide larger institutions a professional and comprehensive security audit from a group of certified security engineers. All Progent's security evaluation bundles incorporate a suite of procedures like network scans from within and from outside your network firewall, professional interpretation of scanned data by accredited security engineers, creation of a paper documenting the results, plus an interactive high-level executive outbrief and an in-depth interactive outbrief for internal network administrators.
MSP360 Server Backup Network Engineer
MSP360 Managed Backup Consultant
Progent can help you to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss resulting from user miscues, computer errors, ill-intentioned insiders, and external assaults such as ransomware.
ProSight Windows Server Management Online Consulting
Computer Consultants Automated Desktop Inventory
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of critical assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to impact your business.
domain expiration management Specialists
network infrastructure documentation management Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of the time spent searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Computer Consultants Consulting for IT Service Providers
Support for IT Service Providers On-site Technical Support
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a transparent extension of your IT consulting staff.
Windows Server 2000 Upgrade Consultant
Windows Server 2000 Migration
Progent's certified Windows Server 2000 experts can provide computer support and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include system design, deployment, project management, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Cisco Expert wi-fi controller Integration
Support Outsourcing 3504 wireless controller
Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening data security by detecting threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller technology.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a network designer, application developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.
Modern Network Security Technical Consultant
Immediate SentinelOne Ransomware Defense Consultancy
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology from SentinelOne to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Consult Printer firmware patch management
Wi-Fi controllers patch management Services
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Infor SyteLine CloudSuite Web Site Integration Consultancy
Infor SyteLine CloudSuite Document Management Consulting
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service companies to simplify supply chains and streamline key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and DBA services.
Support and Setup SCCM 2012 Application Deployment
Support and Setup SCCM 2012 Policy Settings
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Lync Server 2013 Professional
Lync Server 2013 disaster recovery Specialist
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server 2010 for your business and can help you to plan and execute an installation of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help you to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing functions of Microsoft Office applications, and offer webinar training and ongoing support for Microsoft Lync Server and other Microsoft platforms.
Windows 2008 Cluster Server Remote Consulting
Remote Fault-tolerant Failover Clustered Servers Support
The clustering feature set built into the high-end editions of Windows Server 2008 has been radically redesigned to simplify the deployment, setup, and administration of server clusters that provide greater levels of system availability, security, performance, and flexibility. New or enhanced features include automated cluster Validation, revamped setup and installation, unified cluster administration, new cluster infrastructure for increased availability, better protection and quorum models, fewer failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company evaluate the business benefits of Windows clustering, design and execute a deployment, train your network support personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a business continuity plan.
24/7/365 IT Consultant Aironet 1500 Access Point
Aironet Ruggedized APs Technology Consulting
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite integration and troubleshooting services to assist you to plan, implement, upgrade, optimize, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and expected workloads.
Developer Firm Amazon Marketplace Web Service
Amazon MWS integration training Design
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Lync Server 2013 IM Services
Microsoft Lync Server 2013 Consultants
Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server for your environment and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server to improve the team-computing functions of Microsoft Office applications, and provide webinar training and ongoing support for Lync Server and other Microsoft platforms.
Consultant Windows Server 2019 Windows Admin Center
Consultant Windows Server 2019 with Linux
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Snatch ransomware recovery Consult
Netwalker ransomware recovery Services
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
iPhone integration Online Support
iPhone DNS Professional
Progent offers cost-effective remote assistance to assist your business to plan, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your IT system.
64-bit Processing Consult
24-7 64-bit Migration Consultant Services
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs which you want to retain as well as the latest 64-bit versions of applications you plan to install.
Consultants Live Communications Server
Live Communications Server Information Technology Consulting
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package offering enhanced protection, seamless integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, increased individual output, and better intellectual property protection. MS Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support and mediation help for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
Symantec VelociRaptor Consultants
Intrusion Detection Symantec Security
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor family or help you migrate to current firewall technology. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN appliances and software, managed security and network protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing technical support, administration, education, and security expertise.
VMware Site Recovery Manager and NetApp Professionals
VMware vCenter Orchestrator Engineer
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable workflow for restoring services rapidly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
After Hours 64-bit Migration Specialists
64-bit Processing Technology Professional
Progent's Microsoft-expert engineers can help your organization to update your servers and/or workstations from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit processing, plan an efficient migration process that reduces business interruptions, and provide inexpensive, professional online help to aid your company to install 64-bit operating systems and application software on your current hardware.
Remote CRISC Certified Information Risk and Information Systems Control Officer Services
CRISC Certified Risk and Information Systems Control Manager Engineer
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.
Exchange 2013 Configuration Remote Support
Exchange 2013 Integration Remote Consulting
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect key IT areas including manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Services Router patch management
Consult Printer firmware patch management
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CCIE Certified Catalyst 802.11ax Access Point Technical Support
Catalyst 9117 Access Point Troubleshooting
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Computer Support Consultants Small Business
Small Business Configuration
Progent's Microsoft and Cisco certified network consultants offer expert help with a wide range of products and technologies and can provide that expertise remotely nationwide or onsite in select cities throughout the country and anywhere in . Progent offers remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISM-accredited security engineers to handle complex security design and problem solving. Progent has provided remote network support to companies in every state in the U.S.
Recovery Services Ransomware Hotline
Integration Consultant Penetration Testing
Progent's IT outsourcing services provide affordable computer support for small businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can contain costs and eliminate risks, allowing IT support budgets to increase in a more moderate and manageable manner than is feasible by building up a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust network foundation for your critical applications based on Microsoft Windows.
ProSight Network Management Outsourcing Technology Professional
Network Management Outsourcing for Small Businesses Consulting
Progent's ProSight family of managed services are intended to offer businesses who maintain minimal in-house network support teams with affordable access to world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, automation of routine management tasks, continual adoption of the latest technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with strategic goals, access to seasoned network consultants, and freeing up management to focus on business rather than ever-changing information technology.
Top Rated Amazon EC2 VPN Development Firms
24 Hour Engineer Amazon Web Services hybrid cloud solutions
Progent can provide cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
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