Akron At Home Workforce Solutions Consulting
Collaboration Solutions Consulting Services
Enlarging your remote workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Akron company to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Akron, Ohio organizations to with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and unified management.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich environment of applications that create a cohesive user interface for sharing data and ideas across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange Server since their initial publication and can assist businesses to tune these flagship collaboration products to maximize the productivity of your at-home workers.
SharePoint uses web entities to allow collaboration and information sharing by providing policy-driven delivery of data, business processes, and utilities for searching through enterprise-wide information silos. SharePoint enables you to build protected web portals that permits remote workers to see and edit consolidated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, go to planning and configuration expertise for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can share them securely through a browser. Included with Office and Microsoft 365, OneDrive enables home workers to co-edit documents. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's expertise for Microsoft OneDrive, go to Microsoft Onedrive integration consulting.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Akron, Ohio organization, call
An index of content::
Help Desk Process Onsite Technical Support
24 Hour Online Help Desk Network Consultant
The Help Desk support model adopted by Progent's Technical Response Center offers small businesses an effective alternative to reliance on freelance service individuals by offering extensive technical knowledge shared by numerous support groups, optional 24x7 availability of emergency assistance, fast escalation to world-class experts for handling even the most intractable issues, support consistency and reliability, quick follow through enforced by veteran service managers, a choice of convenient mechanisms for initiating support tasks, plus a high level of process visibility enabled by trouble ticket tracking and available through a web-based portal.
Top Microsoft Expert Coder Xamarin
.NET Visual Basic Developer
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and at low cost.
Microsoft Operations Manager Engineer
Microsoft Certified Partner Monitoring and Reporting Integration Services
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Microsoft Office 2000 Computer Support Consultant
Network Assessment Microsoft Office XP
Progent's IT outsourcing services offer budget-friendly computer support for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building a web-based business solution, outsourcing your IT engineering services can contain costs and minimize risks, permitting IT support budgets to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust system architecture for your vital business software powered by Windows.
24x7 Cisco Firepower AVC Technical Support
Firepower Firewalls Remote Consulting
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Exchange Server 2016 Upgrade Planning Computer Consulting
Network Consultants Exchange 2016 Migration Planning
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Remote Employees Video Conferencing Onsite Technical Support
At Home Workforce Video Conferencing IT Consulting
Progent can assist small and mid-size companies to deploy and debug teleconferencing solutions to allow their at-home workforce to communicate effectively with fellow workers and clients.
CIO Support and Integration
Microsoft and Cisco Certified Expert Part-Time CIO Support Services
Progent offers the temporary services of a veteran CIO who can offer strategic direction to assist your company select and support IT solutions to match your present situation and that can serve as a firm basis for your future growth. Progent's part-time CIO services offer financial advantages to companies trying to optimize the impact of their IT investment but who are without the budget or unwilling to add one more executive-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to offer unbiased recommendations as well as advanced technical support for developing information solutions that fit the special requirements of your organization.
Dynamics GP Power BI Integration
Help and Support Microsoft Dynamics GP
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce programs that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Microsoft and Cisco Certified Expert Illinois Outsource IT
South Carolina Migration Firm
Progent's Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and remote direct network connection to isolate and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to appropriate specialists as needed. For critical problems, the Technical Response Center endeavors to respond to your call for support in less than one hour.
Software patch management services Technology Professional
After Hours IoT device patch management Consultancy
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices like sensors and robotics.
ransomware cleanup and recovery Consultant Services
ransomware protection Specialist
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Duo Zero Trust Security Network Consultant
Top Duo MFA and Single Sign-on On-site Support
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
NLB Test Lab Consultant Services
System Pilot Testing Lab Specialists
The Progent Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.
Microsoft Exchange 2003 Technical Consultant
Microsoft Exchange 2003 Online Help
Progent's Microsoft-certified professionals provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and support services for Exchange Server 2003 include planning, deployment, project management, local and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Remote Workers Cybersecurity Online Technical Support
Teleworker Endpoint Security IT Consulting
Progent can help small and medium-size companies to configure cybersecurity defense systems and provide cleanup services to support remote workers.
Google Android integration Network Engineer
Android and SQL Server integration Consultant
Progent's veteran team of network consultants and application specialists have years of experience providing online and onsite support for businesses of any size who want to integrate Android phones into their information systems so that mobile clients can work together while on the go. Progent has the breadth of know-how to solve network problems that span multiple vendors and that entail a combination of older and current technology. Progent offers cost-effective remote expertise to assist you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones and tablets to maximize their business value.
Citrix Disaster Recovery Specialists
Essentials for Hyper-V Consulting Services
Progent's Citrix experts can help your organization to assess the potential strategic benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and support and streamlining management tasks.
Microsoft Desktop Networking Specialist
Small Business Computer Consulting Firm Microsoft and Apple Mac Desktop
Progent can deliver a wide range of cost-effective consulting and support services to assist your business to deploy, configure, repair, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for single machines or notebooks or work with you to plan and carry out a company-wide migration to new or updated OS software and applications. Progent can also provide engineers and technicians to help your company to plan for and complete an office move or consolidation designed to cause the least possible interruption to your productivity.
Remote Employees IP Voice Outsourcing
At Home Employees VoIP Integration Services
Progent can help small and medium-size businesses to configure VoIP technology to provide their telecommuters the benefit of virtual access to the corporate phone system.
ransomware cleanup and file restore Engineers
Ryuk ransomware recovery Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
ProSight Managed IT Services for Small Businesses Engineers
Network Management outsourcing consultants Online Troubleshooting
Progent's ProSight family of managed IT services are geared to offer businesses who maintain minimal internal network administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of routine administrative tasks, continual absorption of new information technology, graceful migration from older systems to up-to-date solutions, improved fit between information technology with business goals, guidance from seasoned IT experts, and freeing up management to focus on business issues instead of ever-changing network technology.
Biggest On-site Support Microsoft SCOM 2012 Migration
SCOM 2012 Fabric Monitoring Support and Help
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
64-bit Computing Consultant Services
64-bit Upgrade Computer Consulting
Progent's Microsoft-certified engineers can assist your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit computing, design an efficient upgrade process that minimizes operational interruptions, and offer inexpensive, expert online help to aid your company to install 64-bit software and applications on your current hardware.
Exchange Upgrade Technology Professional
Microsoft Exchange Server Migration Consultant
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide fast payback by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and integrating your key communications platforms.
Online Support Services Microsoft Windows Cluster
24-Hour Fault-tolerant Clustered Servers Network Consulting
Progent provides Microsoft Windows 2003 Cluster Server support to help your business implement non-stop clustered servers designed to deliver 24x7 operation. Clustered Windows servers for zero-downtime networks include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By helping you build non-stop server clustering solutions powered by Windows Server Cluster 2003, Progent's Certified Windows engineers ensure that your zero-downtime server clusters are set up to optimize the strategic advantage of your computer network.
Exchange Server 2003 Upgrade Technology Consulting Services
Remote Troubleshooting Exchange 2003 Server Upgrade
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Midsize Company Small Business IT Consultant
Information Technology Consulting Company Small-Medium Business
Progent provides IT support for medium size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for network support services. The overhead and service delivery models of major outside service organizations make them too costly for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to support an IT system whose complexity and capability are frequently comparable to the networks of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, significantly reduces the network support costs of a small-medium business while providing the small company with enterprise-level service from certified, IT experts with background in a wide range of midsized business technologies. If your mid-sized organization or small business is searching for levels of network support needed for a medium size office without paying enterprise costs, contact Progent.
Catalyst Wireless Access Point IT Consulting
Technology Consulting Catalyst Wi-Fi 6 AP Layout
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Urgent Call Desk for Remote Workers Consultant Services
Work from Home Solutions Network Consulting
Progent has two decades of experience helping small and mid-size businesses to design, implement, tune, manage, and debug computer networks that support telecommuters.
Troubleshooting wireless VoIP phones and Meraki APs
wireless IP phone configuration Setup and Support
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are mobile within office, warehouse, health-care or other environments where management requires user endpoints that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and on-premises assistance to help you build and maintain a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Offsite Employees Data Protection Specialist
Remote Workforce Data Protection Consulting
Progent can assist small and mid-size companies to plan, configure, test and troubleshoot backup/recovery systems to support remote workers.
Hornetsecurity Altaro VM Backup Disaster Recovery Remote Support
Hornetsecurity Altaro VM Backup Restore Technology Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
CloudSuite 9.01 Consultant Services
Specialists Infor SyteLine CloudSuite Inventory Management
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify complex supply chains and streamline key processes to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Les Kent has a 35-year track record of effective network integration, business administration, sales, and operations. He has demonstrated a knack for creating sophisticated information technology solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and global enterprises.
Offsite Workers Endpoint Security Online Troubleshooting
Remote Workers Security Computer Engineer
Progent can assist small and mid-size businesses to install cybersecurity defense systems and provide cleanup services for remote workers.
Wi-Fi RF Spectrum Analysis for Wi-Fi Onsite Technical Support
Wireless LAN Site Survey Network Consulting
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a wireless solution that delivers the reception, performance, density, security, and hand-off ability your business requires.
Altaro VM Backup Encryption Support Outsourcing
Altaro VM Backup Scheduling Computer Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Microsoft Software Update Services Remote Troubleshooting
Microsoft SUS Consulting Services
Microsoft Windows SUS allows IT managers to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can fully and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Cisco Engineering Job Opportunities
Work At Home Job Microsoft Certified
Progent is hiring a variety of on-staff workers such as solutions-driven MCSEs; network experts who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile access, wireless networking, high-availability environments, business continuity solutions, data preservation, and virtual servers. Progent is also hiring workstation support technicians, off-site service professionals, and CISSP or CISM accredited security consultants. We are also seeking experienced managers who can perform effectively in Progent's high-growth, virtual office environment. Progent works with freelance professionals who have specialized knowledge and field experience in high-demand IT areas outside Progent's primary technical concentration. Progent's Experts Team hires contractors who offer advice and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or CRM; have deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Solaris, or can provide world-class help in technologies like telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Freelance contractors premier by us cooperate with our in-house engineers to provide comprehensive solutions for small and midsize business networks.
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