Akron, Ohio Microsoft Premier Consultants
SharePoint Integration and Development
SharePoint is a full-featured services suite that uses web technology to promote teamwork and information sharing by offering policy-based management of e-documents, business process acceleration, and centralized mechanisms for finding enterprise-wide business data. SharePoint is tightly connected with familiar desktop programs, email, and web browsers to offer a consistent user environment that streamlines how people interact with business data and with one another. With Microsoft SharePoint your company can quickly create safe interactive portals that assemble and present critical company information from many different sources via built-in mechanisms such as Wikis, blogs, and service cards. SharePoint Server's Report Center includes a powerful document database for Excel spreadsheets, Microsoft SQL reports, dashboards, and a selection of additional classes of relevant documents.
SharePoint is built on a standardized, scalable architecture with support for a library of functions and interoperability standards such as XML and Simple Object Access Protocol. SharePoint features rich open application programming interfaces and event handlers for lists and multimedia files. These features allow integration with current systems and provide the flexibility to work with non-Microsoft technology.
Progent's Microsoft-certified engineers offer Akron, Ohio organizations economical online and on-premises expertise for planning, configuring, and managing successful Microsoft SharePoint Server solutions that can significantly enhance important aspects of your organization's information environment including intranet portals, corporate-wide search, forms-based business processes, delivery of business intelligence, and content management. Progent's Microsoft Teams integration consultants can show you how to use Microsoft Teams in order to bring live chat, virtual meeting capabilities, and extensive collaboration enhancements to SharePoint team sites. Progent's Power BI consultants can show you how to use SharePoint data to build visualizations to produce interactive Power BI analytical reports and dashboards.
Progent can help your company to design, deploy and manage Microsoft SharePoint environments that include local and cloud infrastructure. (Find out about Progent's Azure enterprise hybrid cloud solutions.)
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
SharePoint 2019 Server and SharePoint Online Services
SharePoint Server 2019 delivers the modern look and feel drawn from SharePoint Online, providing a transitional release between the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet solution. To find out more, see SharePoint 2019 Server Planning and Deployment Expertise.
SharePoint 2016 Server Migration Expertise
SharePoint Server 2016, intended for onsite installations of the SharePoint content management platform, supports integration with SharePoint Online and Microsoft 365 to allow hybrid environments that transparently unify local and cloud resources and services. Other improvements include fast deployment with the MinRole feature, larger scale, faster performance, stronger security and compliance, enterprise analytics with Power BI integration, and a more engaging client experience for collaboration. Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite consulting expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To learn more, see SharePoint Server 2016 Migration Support.
SharePoint 2013 Migration and Development Services
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over two decades ago, and Progent has the breadth and depth of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint Server 2013 deployment. To find out more, visit SharePoint Server 2013 Migration and Development Services.
SharePoint 2010 Consulting and Programming Support
Microsoft SharePoint 2010 includes major improvements in all capability areas including sites, collaboration, search, content management, insights, and codeless application development. Progent's Microsoft-certified consultants offer affordable remote support and programming services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 environments that can include portals, extranets, document management applications, wikis, data marts, business information systems, enterprise search engines, workflows, and other tools that enhance information sharing. To learn more, see SharePoint 2010 Consulting and Development.
Microsoft Office SharePoint 2007 Server Consulting
Microsoft Office SharePoint Server 2007 is a corporate portal platform for intelligently connecting individuals, teams, and information. Microsoft SharePoint 2007 Server provides a common location for your employees or customers to connect to, organize, distribute, and analyze relevant information, files, and applications and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams, and more streamlined business processes.
Read additional details about Progent's SharePoint Server 2007 support.
Microsoft SharePoint Server 2003 Engineering Services
Microsoft SharePoint Server 2003 enables your business to create, deploy, and control custom intranet, extranet and Internet portal solutions for small groups or large enterprises, significantly increasing the volume of clients, portals, and documents that you can effectively maintain. SharePoint 2003 allows your workers to search for important business data throughout your organization regardless of whether it resides on servers, web sites, or business business programs. In order to find out additional information, visit Progent's support expertise for Microsoft SharePoint Server 2003.
To get in touch with Progent about professional assistance for MS SharePoint Server technology, phone
Progent's Professional Support Services for Microsoft-based Technology
For businesses of any size in Akron Ohio, Progent's Microsoft-certified consultants offer affordable remote network assistance and professional consulting support for the entire array of Microsoft .NET servers. Progent can deliver Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server design and deployment assistance, Microsoft Windows Server 2008 R2 consulting, and Windows Server 2003 technical support. Progent's migration, installation, update, and support capabilities cover network architecture, deployment, and administration help for
project management and documentation, local and off-site
IT support and network repair,
Help Desk Call Center Services, certified
security expertise, full-service
outsourcing, and
ProSight Virtual Hosting services.
Progent's Microsoft System Center 2016 consultants include Operations Manager 2016 experts, Microsoft System Center 2016 Configuration Manager specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist your organization to plan and deploy Microsoft's solution for centralized management of hybrid cloud networks that incorporate physical datacenters and cloud-based services.
Progent also can deliver a full range of online desktop support and troubleshooting services including Windows 11 system design and migration assistance, Windows 10 integration support, Microsoft Windows 8.1 upgrade support, integrating Microsoft 365, and streamlining workstation deployment.
In case your Akron Ohio business needs urgent remote help from a certified network expert, refer to Progent's Urgent Online Technical Support.
An index of content::
24/7/365 System Center 2016 and Exchange Online Integration Onsite Technical Support
Remote Consulting SCDPM 2016
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Service Documentation Consultants Jobs
Eliminating Earthquake Risk Virtual Office Job
Progent's business climate will allow you to become a better consulting professional by improving your technical knowledge and boosting the satisfaction of your customers. Progent delivers this promise by attracting the best consulting experts for you to operate with, offering an advanced system architecture, running custom software utilities to deliver the maximum level of service, and by streamlining proven business structures for attracting and maintaining clients.
802.11x Wi-Fi Site Survey Online Troubleshooting
802.11x Wi-Fi Site Survey Remote Technical Support
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi LAN optimized for your environment, providing you a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your business needs.
Colo Professionals
On-site Technical Support Data Center Colocation
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer hardware that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation program such as selecting and migrating to a colocation facility, creating system topology, specifying required equipment, on-premises and on-line troubleshooting, setting up offsite system administration, and training your support staff.
Remote Desktop Connection Client for Mac Remote Troubleshooting
Remote Desktop Connection Client for Mac Consulting
For companies that have a mix of Mac and Windows computers, there are two basic alternatives for using Microsoft Windows-only software on an Apple Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Windows-powered computer to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you can use Microsoft Windows programs locally. Progent's Mac technology support experts can help you to maintain these solutions for running Microsoft Windows applications on your Macs and can also assist you to assess and configure other products for Windows PC simulation.
SCCM 2012 Asset Management On-site Support
SCCM 2012 Device Management Remote Support Services
Progent can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft Office Network Consultants
Computer Consulting Services Microsoft
Progent imposes no initialization charge and requires no retainer for support services delivered during regular business hours. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be forced to permit simple problems to fester.
Integration Co-managed Service Desk Costs
Online Support Supplemental Service Desk Cost Savings
Progent's Help Desk Call Center management and co-management service programs help companies to reduce costs and increase productivity.
Solaris Support Services
Solaris Services
If your office network combines Sun Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support services feature network infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, online network help and repair, on-site technical support, and Contact Center services.
IT Consultants SCCM 2016 Planning
SCCM 2016 Peer Cache Technical Support Services
System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Remote Workforce Remote Technical Support
Offsite Workers Network Consulting
Progent has two decades of experience assisting small and medium-size companies to design, deploy, optimize, administer, and troubleshoot IT networks that support a remote workforce.
Engineers Flexential Tampa Data Center
Flexential Tampa Internet Data Center Specialist
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also help you to plan and implement a move to the Flexential data center by providing services such as designing system architecture, recommending hardware components, system setup and testing, troubleshooting, setting up remote management, and educating your IT staff.
24/7 System Center 2016 Configuration Manager Remote Support Services
SCCM 2016 Cloud Management Gateway Online Support Services
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a single control mechanism for managing mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
24-7 UNIX Engineer
Solaris Consultancy
Progent's Solaris platform support services offer small and mid-size businesses and software developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to help you build and manage a protected and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Windows Server 2022 IT Consultants
Online Troubleshooting Windows Server 2022 Kubernetes Containers
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Upgrade UNIX Online
UNIX Online IT Technical Support Company
Progent provides nationwide remote phone support and consulting services for businesses that operate UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online network consulting provides optimum leverage for your information technology dollar by preserving client efficiency and shortening the hours billed for computer repair services. Sophisticated online access utilities and experienced technicians and engineers allow Progent to handle most IT problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a mix of phone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISA premier security specialists to assist with the most difficult system issues.
Check Point 29000 Quantum Force Firewalls Firewall Setup
Check Point 26000 Firewalls Evaluation
Progent's Check Point Software consultants can show you how to select and deploy Check Point Firewall/VPN software and hardware powered by Check Point Software's technology to provide an economical and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a single stop for continuing technical support, administration, education, and design expertise.
Intune Online Technical Support
Intune Policy Settings Online Consulting
Progent's Microsoft-certified Intune consultants can assist your company to assess the business value of utilizing Microsoft Intune for administering your mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist your company to define security and compliance policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Microsoft Exchange Consultants
Largest Consulting Services Exchange 2007 Server
Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business goals.
SentinelOne Singularity Complete Integration Technology Professional
SentinelOne Ransomware Protection Consulting
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Nagios Troubleshooting
Linux Network Monitoring Computer Consultant
Network monitoring typically consists of tracking a network's resource usage in order to identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support consultants can show you how to take advantage of both these programs to optimize and repair your network. Progent's Linux consulting professionals offer small businesses and programmers help with administering and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
Nephilim ransomware hot line Consultant Services
Remote Consult Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Consulting Support for IT Service Providers Integration Services
IT Services for Service Firms On-site Technical Support
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own brand as a transparent arm of your IT services team.
Hornetsecurity Altaro VM Backup and VMware ESXi Integration Services
Altaro VM Backup with Azure On-site Technical Support
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Microsoft Financial Software Computer Consultant
Microsoft Dynamics GP ERP Integration Services
Dynamics GP 2010 software is a comprehensive business management solution that unifies data and processes across your company, interfaces seamlessly with other solutions, and connects employees, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Computer Consultants SharePoint Online Migration
SharePoint 2019 SMTP Authentication Configuration
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive intranet system.
Windows Server Hyper-V 2016 Management Configuration
IT Consultants Windows Hyper-V 2016 PowerShell
Windows Hyper-V 2016 incorporates key technologies initially developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT management and support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Integration Support Windows and Linux
Linux, Windows Consultants
If your office computer system combines Linux technology platforms with MS Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center support.
Contract Cisco CCNA Career Opportunities
Contract Cisco CCNA Telecommuter Job
Our Experts Group offers support in key areas that include Apple OS integration and programs; Expertise for Linux, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application support; CIO, business analyst, and project logistics services; Custom applications development and integration; Web, eCommerce, EDI, and client information portal design and integration; Database support and performance consulting; Management intelligence consulting; and Telecom systems consulting.
SCDPM 2012 and Azure Consulting Services
Microsoft Certified SCDPM 2012 and SharePoint Remote Consulting
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of all sizes to design, deploy, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving particularly challenging issues, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Remote Workforce Video Conferencing Onsite Technical Support
Engineer Remote Workforce Video Conferencing
Progent can help small and medium-size organizations to implement and debug video conferencing platforms to allow their telecommuters to interact productively with fellow workers and clients.
Integration Services Catalyst 9120AX Access Point
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Consultants
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical online and onsite support for Catalyst Wi-Fi 6 wireless APs.
Symantec Raptor Network Consulting
Symantec Firewall Cybersecurity Organization
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single source for on-going technical help, administration, training, and security expertise.
Urgent Supplemental Helpdesk Technical Support Services
Cisco and Microsoft Certified Expert Virtual Helpdesk Professional
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Mac Spam Filtering Consultants
Apple Mac Spam Filtering Consultant
Progent's CISM-certified security staff can show you how to protect your Apple Mac environment through expert services including running security tests, recovery from virus and worm penetrations, setting up firewalls, integrating secure remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular goals of your corporate information system.
Windows Server 2016 Health Service Online Troubleshooting
Microsoft Certified Windows 2016 Disaster Recovery IT Services
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
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