Fast and Affordable Online Troubleshooting for Akron Ohio Computer Systems
Fast Phone Help for Akron SystemsFor companies located in Akron Ohio, Progent provides online help for information systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote support to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the services of CISSP-certified cybersecurity consultants to handle advanced security design and diagnostic issues.

Progent's online technical support engineers offer excellent value due to the fact that they possess the practical experience and are equipped with the advanced tools necessary to solve the majority of network problems quickly. Efficient support reduces immediate costs since service calls use up minimal chargeable minutes. Online support also avoids the cost of dispatching an engineer to your location. Your organization saves even more in indirect costs by minimizing or avoiding system downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's extensive online consulting experience is particularly valuable for organizations that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be an alternative.

Progent's pricing policy for remote help is structured to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe only for the support that you receive. In contrast to typical online service organizations, Progent imposes no initialization fee or minimum job duration. Progent's per-minute billing unit and simple policy for billing do away with situations where speedy. minor fixes manage to end up as large bills. Progent's skill at handling problems efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered an array of customized tools and field-tested processes that ensure the highest degree of effectiveness for online help and repair for computer systems of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the consultants of Progent's online support team to access your company's environment remotely without violating system security.

Progent's sophisticated service reporting system includes thorough documentation describing the support that Progent's customers have been provided. Progent's team consultants have access to the details of services rendered to every Progent client by any Progent consultant. This archive of anomalies and fixes is structured as a quickly retrievable internal database that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's extensive list of accreditations and close relationships with important vendors including Cisco and Microsoft make available other extensive support knowledge bases and permit priority response from manufacturers' internal support staff with the result that Progent's online consulting experts can determine optimal resolutions in the least time.

Online support provided by Progent to businesses in Akron Ohio include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, fixed-price services intended to enable small and mid-size businesses to benefit from the same cutting-edge technology used by many of the industry's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all critical aspects of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to provide web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important updates, or isolating performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your Progent consultant so all potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance expert. The interview is designed to assess your company's ability to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup system that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent offers the skills of seasoned remote consulting experts for contract information technology projects. Progent's charges for ongoing consulting tasks are determined according to the level of expertise of the consultants assigned. Progent's background in these special fields of computer technology allows clients to complete major initiatives within budget and on schedule. Progent's special remote engineering solutions include:

  • Help Desk Expertise
    Progent's Call Center programs for businesses with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex problems.

    Progentís shared Help Desk services allow your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading PSA tool for managing service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Call Center team of seasoned information technology professionals provides your computer users in Akron Ohio fast assistance from an efficient support group with substantial experience providing phone support and online diagnostics for networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Help Desk perception as a crucial enabler of business success, and Progent's target is to fix instead of just annotate network issues.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Group provides online advanced consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can deliver expertise, custom development, and training for popular Microsoft business applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information about Progent's consulting, customization, and education offerings, go to Progent's Applications Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Akron Ohio online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so your network maintenance is proactive rather than reactive. By uncovering emerging problems before they result in full-scale emergencies, automated monitoring can head off inconvenient and expensive network failures. Progent can also utilize network monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or networks based on multiple platforms.
How Your Akron Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online assistance with Windows, macOS and OS X, or Linux/UNIX networks, go to Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent. For organizations and new businesses in Akron Ohio, Progent's online network support engineers are ready to deliver expert and economical IT support whenever your organization requires it. Long experience delivering remote repair services has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to fine tune online connectivity technology to repair IT problems quickly while avoiding the cost and lost time associated with on-premises service visits.

Even if your Akron office deals with a regular freelance consultant or employs an in-house IT staff that know how to handle typical computer problems, Progentís Microsoft and Cisco certified consultants can offer a convenient and seamless remote extension of your on-site resources in cases when your usual service personnel either lack the availability or the expertise to deal with sudden system emergencies or especially challenging integration problems.

Benefits of Progent's IT Support for Businesses in Akron Ohio
Progent's online technical help services allow your Akron company to experience the benefits of on-call, world-class network support without the expense of maintaining a full-time IT organization. Your information system will acquire greater business worth by being more reliable, efficient, and secure. Benefits to your company include:

  • Convenient remote extension of your on-site IT resources
    With most organizations in Akron Ohio, nearby network service providers, whether represented by outside consultants or an internal IT staff, can handle typical technical problems. However, major troubles might strike when your regular support personnel are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your usual support people. In these situations, Progent's on-call support specialists give you an easy, fast, and budget-friendly way to augment your local help and to convey valuable information to improve your ability to handle future problems locally.

  • Reduced Dependence on Individual Service Providers
    For network maintenance, smaller companies often rely on individual freelance consultants. Although freelance consultants carry smaller overhead than big support organizations and can often charge marginally less, they are occasionally overbooked, making it hard to respond rapidly to crisis situations. If an independent service provider is busy with another customer, sick, on a trip, or in training, the lack of reserve help may force your business to go without help during an IT crisis. As your company grows, network downtime and problems with vital software are more expensive. The budget you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service experts to insure your network remains available.

  • Create a Scalable Basis for Seamless Expansion
    Businesses often start with an IT system implemented on a modest budget. Lacking a proper infrastructure, band-aid repairs often get piled on top of an unstable foundation. When a network grows, reliability and scalability problems can hinder the success of the business. These badly built environments require proper assessment, smart long-term planning, and extensive technical expertise to upgrade to a network infrastructure that can deliver the stable foundation to handle current business demands and simplify future growth.

  • Work with Solution Providers Instead of Product Resellers
    Smaller businesses need guidance and technical training to negotiate an increasingly complex array of product alternatives capable of accelerating business growth and improving productivity. They do not need a computer engineer who is motivated to earn a commission on a certain vendor's products. IT consulting and product selling can lead to a situation where the proposed solution is designed around a predetermined technology instead of the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to align technical expertise with the real needs of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, depth of IT background, fine tuned support tools, and understanding of corporate IT allow businesses to escape the limitations of exclusive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, in the trenches of IT support, performing a wide variety of technical tasks for a large mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent instills in its support personnel. This ensures that you get not just expert IT capability, but also a consultant with proven approaches for using computer knowledge to solve actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and on-site help per minute. As a result, you are invoiced just for delivered support. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent offers in-person service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for support services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick solutions so you will not be tempted to allow minor problems to fester.

  • Full Records of IT Services
    Progent has created a comprehensive service reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each staff member to every client. The practice of documenting and organizing service records results in more efficient support and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service firms to provide 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be proactive rather than reactive. By anticipating potential issues before they cause downtime, network monitoring can keep your IT network from stressful and costly service losses.
How Does Our Company Start Receiving Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.



An index of content::

  • 24 Hour Microsoft and Apple Mac Desktop System Consulting Desktop Recovery Services

  • 24-Hour Work at Home VoIP IT Services
    24-7 Remote Workers IP Voice Remote Troubleshooting

    Progent can assist small and medium-size businesses to set up VoIP technology to give their remote workforce the advantage of transparent extensions of the company phone infrastructure.

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    On-site Technical Support Voice Over IP Phones

    Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    24-7 Microsoft Exchange Server 2010 Migration Consult

    Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of hardware and support, simplifying management, and consolidating your key communications technologies.

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    Service Database Support and Help

    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation transmitted by every consultant to every client. The discipline of detailing and organizing support activity results in more efficient support and eliminates a variety of common problems such as when a service customer is virtually held hostage to a consultant who wonít release vital service information.

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  • Email Virus Signature Consultants
    ProSight Email Zero Hour Protection Consultants

    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

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  • Virtual Windows Application Delivery Consultant
    XenApp Virtual Windows Applications Remote Support

    Progent's Citrix consultants can assist you to plan, install, administer, and troubleshoot a virtual Windows application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support a remote datacenter that features high uptime, enhanced security, and fast recovery.

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  • Small Business Network Consulting Firm
    Small Business Consultancy Firms

    Progent provide organizations of any size enterprise-class network online or on-premises consulting services for information systems based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security consulting for businesses ranging from the small office to the global enterprise.

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  • Microsoft Denali Online Technical Support
    IT Consultant SQL Server 2012 Reporting Services

    Progent offers the expertise of Microsoft-certified engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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  • Integration Companies Amazon Marketplace Web Service development
    Amazon MWS integration training Development Group

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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  • Solaris Online Support Company
    Consult Linux Remote

    Progent offers nationwide online technical support and troubleshooting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Remote IT help offers optimum leverage for your information technology budget by extending user efficiency and shortening the hours charged for computer repair services. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist you with the most difficult system issues.

  • BlackBerry Exchange Support and Setup BlackBerry Wireless Consultant Services

  • Catalyst 802.11ax AP Migration Setup and Support
    Cisco EWC for Catalyst 9100 AP IT Services

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points.

  • Branch Offices Network Engineer Biggest Remote Office IT Services

  • Microsoft Experts SharePoint Server 2007 Consultants
    Microsoft Office SharePoint Server 2007 On-site Support

    Progentís Microsoft-certified consultants can provide small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or customers to access, manage, distribute and interact with relevant information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information theyíve developed in a manner that makes data easy to locate, retrieve and re-use.

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