Fast Remote Support for Akron Ohio Computer Systems
Urgent Phone Consulting for Akron NetworksFor businesses in Akron Ohio, Progent provides remote technical support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to handle challenging networking issues, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to help with high-level security design and troubleshooting issues.

Progent's remote technical support engineers provide exceptional value because they possess the practical background and are equipped with the advanced tools needed to solve most network problems quickly. This lowers immediate expenses because service calls use up minimal chargeable consulting minutes. Remote support also eliminates the expense of sending an engineer to your site. Your company saves additionally with indirect costs by reducing or avoiding network outages and associated costs stemming from business discontinuity, upset customers and vendors, idle workers, and de-focused management. Progent's extensive remote consulting experience is especially helpful for organizations that are dependent on public clouds for vital infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's billing model for remote support is structured to stretch your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are billed exclusively for the support that you actually get. In contrast to many remote support firms, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and simple policy for pricing save you from scenarios where speedy. minor repairs somehow end up as substantial bills. Progent's skill at disposing of technical issues quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has refined a set of customized technologies and proven methodologies which permit the maximum degree of efficiency for online consulting and troubleshooting for information networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the engineers of Progent's remote service group to connect to your system without breaching corporate security.

Progent's proven service database application keeps extensive documentation describing all support that Progent's clients have been provided. Progent's team service personnel have the benefit of the specifics of all help delivered to each client by every consultant. This history of trouble tickets and solutions is stored as a quickly searchable internal knowledge base that allows Progent's remote support engineers to communicate their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's high-level certifications and close associations with key technology companies such as Cisco and Microsoft open up other massive support knowledge bases and permit priority access to manufacturers' in-house product engineers so Progent's remote service specialists can arrive at optimal solutions in the least time.

Remote technical support services available from Progent to customers in Akron Ohio include:

ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services intended to allow small and mid-size organizations to utilize the same advanced IT solutions used by many of the industry's top enterprises. Progent's ProSight line of network management outsourcing services addresses all critical areas of information technology such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the complete threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service. ProSight DPS products automate and track your data backup processes and enable non-disruptive backup and rapid restoration of vital files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human error, malicious employees, or application glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management provide businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on more strategic projects and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and enter your password you are asked to verify your identity via a unit that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized as this second means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several verification devices. For details about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time reporting utilities created to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-up or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware such as switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's ability either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup/recovery system that aligns with your company's requirements. For details, visit The ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting experts for contract IT projects. Billing charges for longer-term consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these special fields of information technology allows clients to execute critical projects economically and on time. Progent's special remote engineering services include:

  • Help Desk Support
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent's shared Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution based on the leading PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center staff of experienced information technology consultants gives your workers in Akron Ohio quick access to a dependable technical support resource with years of background offering telephone-based support and online diagnostics for networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Help Desk perception as a crucial contributor to company productivity, and Progent's target is to fix instead of merely document network issues.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Consulting Team can supply phone-based advanced engineering support and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out more information about Progent's expertise, customization, and education offerings, see Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS environments that include Linux, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of System Center2, expand or tune your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Akron Ohio remote IT infrastructure monitoring and reporting by providing System Center Operations Manager consulting. Progent can tune Operations Manager to accommodate your business so your IT maintenance is proactive and automated. By uncovering looming problems before they cause full-scale emergencies, proactive monitoring can avoid disruptive and costly network breakdowns. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows systems, or networks powered by multiple platforms.
How Your Akron Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent remote support with Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Akron Ohio, Progent's online computer support engineers are ready to deliver expert and affordable system support whenever your organization has to have it. Over 20 years of providing online repair services has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting skills and to refine online connectivity technology to solve computer problems quickly while avoiding the expense and lost time associated with on-premises service calls.

Even if your Akron organization works with a regular independent consultant or maintains an in-house organization that can handle common computer problems, Progent's Microsoft certified consultants can still provide an easy and seamless remote extension of your on-site resources in cases when your usual IT support personnel either don't have the availability or the experience to solve sudden network crises or especially complex integration problems.

Features of Progent's Remote Computer Services for Akron Ohio
Progent's online help, Internet-based troubleshooting, network security expertise, and system management services offer businesses in Akron Ohio the greatest leverage for your IT investment. Whether you require one-time telephone support and remote network repair or full-time Help Desk call center services and network administration, Progent's professionals can deliver your company world class network support while permitting you to eliminate the cost and hassle of carrying a full-service in-house IT organization. Key features of Progent's online help services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of IT expertise, refined remote support tools, and familiarity with corporate IT allow offices to escape the pitfalls of excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does Our Company Begin Receiving Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    The clustering technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and administration of server clusters that provide greater levels of system dependability, security, efficiency, and versatility. New or enhanced features include automated cluster Validation, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, train your network support personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.

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  • Information Technology Consulting Intune and Apple iOS Online Troubleshooting Intune SCCM Integration

    • Open Now Microsoft Hyper-V 3.0 Technical Consultant
    Integration Microsoft Hyper-V Virtual Server

    Progent's network professionals can help you analyze the potential advantages of Hyper-V-powered virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your line-of-business software, assess your network and server architecture for optimal operation with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide world-class consulting support for improving the security of your virtual machines, establish and validate business continuity processes that maximize network availability, and deliver ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.

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  • Juniper SSG550M Router Security Companies Security Auditing Juniper SSG550M Router
  • Largest Technology Professional Blackberry BlackBerry Wireless Remote Support
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  • Lync Server 2013 Front End Pool Pairing Consulting Lync Server 2013 Mobility Services Engineers
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  • MS Dynamics GP-Great Plains Akron Vendor - Setup Development Akron, Summit County, United States Microsoft Dynamics GP-Software Akron Solution Provider - Upgrade Programming and Support Akron, OH
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    Top Ranked ransomware cryptoworm recovery Consultant

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800

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  • Microsoft Small Business Server Consulting Services SBS Premium Add-on Professional
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    • LifeSize Video Conferencing Services
    Polycom Video Conferencing Consulting Services

    Progent can provide the expertise of a veteran specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support team, your Internet Service Provider, and your video conferencing platform vendor to help your company increase the strategic value of your video conferencing ecosystem.

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  • Networking Support Microsoft SQL Server 2017 Microsoft Sharepoint Server 2016 Network Consultation

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    Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your current XenServer deployment and show you how to enhance consolidation, responsiveness, protection, uptime, and disaster recovery.

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    Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out a cost-effective migration from your existing SQL Server deployment to SQL Server 2017.

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  • SCCM 2016 and Windows 10 Engineer Emergency SCCM 2016 Cloud Integration Support
  • SCCM 2016 and Windows Server 2016 Specialist SCCM 2016 and SQL Server 2016 Integration Services

    • Information Risk Assessment Engineers
    Network Security Assessment Consultants

    Progent offers special security packages designed to provide larger institutions an objective and thorough security assessment from a team of premier security consultants. All Progent's network security assessment packages incorporate a suite of procedures like network scans from inside and from beyond your network security perimeter, expert interpretation of results by accredited security consultants, creation of a paper explaining the findings, plus an interactive concise executive summary and an in-depth interactive review for in-house network administrators.

  • Top Quality Systems Engineer Akron, Canton
  • SCCM Intune Integration Remote Support Services SCCM Asset Management Network Engineer
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    Progent applies no service activation charge and asks no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be forced to permit less critical problems to stay unaddressed.

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    • Online Technical Support SCVMM 2016 and SQL Server
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    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is designed to offer a unified solution for deploying and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from older versions of VMM, design workflows for building and installing VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.

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    Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.

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    • Troubleshooting Windows and Solaris
    Windows, UNIX, Solaris Onsite Technical Support

    Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with an easy one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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  • Specialist BlackBerry Redirector BlackBerry BPS Services
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  • System Center Management Packs Configuration Online Technical Support System Center 2012 Operations Manager
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    • Consultant Services UNIX, Windows
    Microsoft Certified Expert Solaris with Windows Consultant Services

    Progent's UNIX family consulting experts offer small businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you an easy single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications solution that allows UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

  • Two-factor Authentication (2FA) Specialist 24/7 ProSight Duo MFA Remote Support
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  • Urgent Progent Offices Progent Offices
  • VMM and SQL Server Support and Setup SCVMM 2012 Security and Compliance On-site Technical Support
  • VPN Security Security Firms Firewall and VPN Technology Consulting Services
  • Virtual Service Desk Computer Consulting Computer Consultants Co-managed Help Desk
  • Wi-Fi access point patch management Specialists Communications device patch management Consulting

    • SCCM 2012 Software Inventory Integration Support
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    Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    • Network Consultant Microsoft Exchange 2016 Migration Planning
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    Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Windows Server 2016 Health Service Technical Consultant Windows Server 2016 High Availability Support Services
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  • Windows Server 2022 Windows Admin Center Remote Support Services 24x7 Windows Server 2022 Hybrid Integration Remote Technical Support

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    WiFi 6/6E Planning Specialists

    Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, select appropriate technology, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11x network security plan that is well aligned with the security strategy for your overall business network.

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  • iOS patch management Consulting Services Printer firmware patch management Consultancy
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    • Microsoft System Center Operations Manager Consulting Services
    Comprehensive Event Management Online Consulting

    Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced network service packages, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, security and productivity.

  • Microsoft Certified Akron, OH Network Consulting Services
  • macOS Online Technology Professional Biggest Mac Technical Support Professional
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    • Support and Help Exchange 2019
    Exchange 2019 Office 365 Integration Online Technical Support

    Progent can help you in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
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