Akron Teleworkers Integration Consulting Partner
System Planning, Integration, Administration and Troubleshooting Consulting Services
Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Akron company to pick the appropriate tools and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from on demand expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Akron, Ohio businesses to with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home workforce can be especially complex if you must accommodate a mix of worker-owned equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background providing online help for both legacy and current technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for implement necessary updates. Support services offered by Progent to assist your company to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a secure connection for authenticated remote workers to access IT resources located at your corporate datacenter or in the cloud. Progent can help your company to deploy and manage VPN access between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect client software for safe VPN connections for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a teleworker to view and use a data center computer's desktop. This technology provides network managers significant control over the digital ecosystem of at-home employees and ensures them a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent offers expert online consulting for deploying routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are commonly used by at-home employees to access their router for work. This can cause performance and cybersecurity problems. Progent can help you to mitigate these problems by providing services that include Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity methods affect the speed and availability of connections between telecommuters and the company data center. Vital applications might require backup Internet access in the event the normal connection breaks. Progent can provide expertise for identifying ISPs, selecting appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. See Internet access integration services.
IP Voice Integration for At-Home Workers
Expanding the corporate PBX system to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to design or tune a remote IP voice environment that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations tune their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. CUCM manages additional combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver on-demand configuration and debugging expertise.
Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading vendors support virtual meetings, video conferencing, chat, and content sharing for both local users and teleworkers. Many organizations utilize a mix of products to accommodate their various partners and customers. Progent can assist you to manage your current voice/video conferencing ecosystem and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your network infrastructure to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, providing a powerful ecosystem of productivity apps that deliver a consistent user experience for sharing information across multiple sites and on a wide selection of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange since their initial releases and can help your company to deploy these flagship collaboration platforms to optimize the productivity of your remote workers.
SharePoint uses web entities to promote collaboration and information sharing by offering policy-driven delivery of content, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to build protected web portals that allows remote workers to see and update consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint consulting services, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit planning and configuration consulting services for Exchange.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and colleagues can retrieve them securely via a browser. Provided with Office 365, OneDrive enables home workers to co-edit files. Edits created offline are uploaded when you reconnect to the Internet. For details about Progent's support services for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Public Cloud Integration for Telecommuters
Progent offers fast and affordable online support for helping businesses to create, maintain and optimize cohesive network models that combine physical data centers, teleworkers, branch offices, plus cloud resources. Progent can provide expertise for all modes of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers resolve issues with public cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading family of public cloud software and services that enables you to use infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Microsoft Azure offers over one hundred cloud-based services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure services for remote workers by configuring and debugging firewalls and VPN tunnels. To find out about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity software and cloud services offered on a subscription basis. Microsoft apps and services are provided in a selection of plans intended for users ranging from individuals and small offices to large enterprises. Progent can provide fast and easy online access to experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your at-home workers in a way that delivers maximum business value. To find out about Progent's support services for Microsoft Office 365, visit Office 365 consulting services.
Office 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and additional advantages inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate transparently with local deployments of Exchange, allowing customers to build hybrid networks. Progent's certified Exchange experts are available for occasional help to guide you past challenging technical roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have convenient and secure access to your Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent offers fast and affordable online contact with cloud connectivity consultants who can assist your organization to plan, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture so your employees have a productive computing environment whether they are working from your headquarters, a branch office, at home, or on the move. For information about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform is a leading collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to expand your current IT assets with the Google Cloud, and Progent's DBA consultants can help you make your critical applications cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and streamline access control for telecommuters with GCP Cloud Identity. Progent's consultants can also help you to utilize GCP's management technology to administer and track your Google Cloud environment. To find out, see Google Cloud Platform (GCP) integration services.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide changeover to a telecommuter workforce, which might be activated by an epidemic or as a component of a business continuity process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Center with Progent's online Technical Response Center team.
- Progent's Standard Help Desk support services utilize Progent's extensive team of online technical support specialists combined with enterprise-class ticketing and tracking software to offer an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC support from initial service requests to trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to monitor or edit their current tickets, add details, and append screen captures and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve advanced issues. For more information, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your company to supplement your existing Call Desk team by splitting responsibilities for Support Desk services transparently between your regular support organization and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Call Desk service is based on a collaborative support model based on the leading PSA platform for managing help requests and ticketing, assigning responsibility, tracking progress, and generating management reports. For information about how Progent's Help Desk Supplementation Services can enable your company to provide world-class technical support to your teleworkers, see Progent's Call Desk augmentation Services.
Security for At-Home Workers
Telecommuters often use their personal computers and work in an unsecured environment. This worsens their vulnerability to cyber attacks and calls for judicious use of security appliances, remote security monitoring, and the creation of security policies that adhere to leading practices. Progent's veteran roster of certified cybersecurity experts can assist your business to plan, deploy and administer a compliant security solution that guards critical data in IT networks that include at-home workers.
- Firewalls enable you to create a network environment that can be safely utilized by local users and by telecommuters, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to configure and manage appropriate access rights to different groups of users and to expand your network and modify your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and older security appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, see firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it possible to track the various devices utilized by an at-home workforce and either block or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint device, monitoring all activity and utilizing advanced behavioral threat analysis to identify new attacks on arrival. When a cyberattack is spotted, ProSight ASM instantly disconnects the impacted endpoint from the corporate network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices stay protected even if they are offline. For details about ProSight ASM, go to remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your network to all classes of outside and internal security attacks for an environment that includes teleworkers. Progent can run remote, automated security analysis scanning for rapidly and affordably uncovering a broad range of security weaknesses that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with top credentials such as CISA, ISSAP, and GIAC, can help your company to evaluate your procedures and governance policies and review your IT infrastructure to allow you to implement the highest level of protection for your an at-home workforce.
Data Protection for Teleworkers
The field of Data Protection involves saving and restoring vital information so as to avoid data loss and minimize restoration time and effort in the event of storage system failures resulting from equipment breakdowns, programming glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine local data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for at-home workers must address multiple types of personally owned endpoints. Progent offers fast online help from experts knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can help you to produce, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing local computers. Endpoint Manager offers a centralized solution for protecting corporate information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and applications. Remote endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint devices of at-home workers can use Intune to provision and authenticate applications on managed devices, push updates and certificates, set up policies for permission to access data and networks, manage passwords, establish VPN tunnels, control how telecommuters share information, establish threat defense, verify security compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Android, Windows, and macOS computers. For information about Microsoft Intune and how Progent can assist your company to use this platform to manage the endpoint devices of your at-home workers, refer to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that helps network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery technology for identity control, app management, and setup management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Top capabilities of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based services. To learn about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Akron, Ohio company, phone
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Office 365 integration with on-premises environments Network Engineer
Exchange Online Archiving IT Consultants
Progent can help you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Best MRTG Professional
Nagios Consulting
Network monitoring ordinarily involves tracking a network’s resource usage to help uncover throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support consultants can help you use both these programs to tune and repair your network. Progent's UNIX support services offer small businesses and programmers help with administering and servicing UNIX and Linux systems that work with Microsoft-based products.
Small Business IT Outsourcing Firms Solaris
Sun Solaris Consulting Services
Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Emergency Work at Home Security Remote Support
Work at Home Cybersecurity Computer Consultants
Progent can help small and medium-size businesses to install security protection solutions and deliver mitigation expertise required for work-from-home employees.
SCVMM 2016 Virtual Switch Specialist
SCVMM 2016 and SQL Server Computer Engineer
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is designed to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from older versions of Virtual Machine Manager, develop processes for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.
Small Office Computer Network Specialist
Cisco Small Business IT Outsourcing Companies Small Office
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Microsoft Exchange Server 2016 Upgrade Technical Support Services
Microsoft Exchange 2016 Migration Planning Setup and Support
Progent can help your business in all facets of your migration to Exchange 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Services Skype for Business Front End Server
Best Microsoft Skype for Business 2015 Technology Professional
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to assist you to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.
Consulting Services Hyper-V Virtual Server
Professionals Hyper-V
Progent's Microsoft-certified consultants can assist you to evaluate the potential advantages of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for smooth operation with virtualization technology, help you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, establish and validate business continuity procedures that optimize network availability, and deliver ongoing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.
WatchGuard Firebox Protect
WatchGuard Firebox T70 Firewall Security Contractors
Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Biggest Security Consultancies Juniper SSL VPN Router
Juniper SSL VPN Router IT Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Information Technology Consulting iPad Architecture
OS X Networking Configuration
Progent's Apple Mac networking consultants can help you with a wide range of network infrastructure areas including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of planning, configuring, and supporting a system architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
At Home Employees Data Protection Support
Professional Work from Home Data Protection
Progent can help small and mid-size companies to design, implement, verify and troubleshoot backup systems needed to support a remote workforce.
24x7 Cisco and Microsoft Certified Expert Networking Support Small Office
Network Specialists Small Office
Progent's Microsoft and Cisco certified computer consultants can provide expert support for a broad range of technologies and can deliver that assistance by phone nationwide or onsite in major cities across the country and anywhere in California. Progent offers remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft and UNIX-family technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex network problems, plus the support of CISA and CISM-accredited security consultants to handle high-level security design and troubleshooting. Progent has provided remote network support to companies in all 50 states in the United States.
Windows Server 2016 Storage Spaces Direct Technology Consulting
Largest Support and Integration Windows Server 2016 Software Load Balancing
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Specialists Java programming
Microsoft Dynamics Design Firm
If you need assistance writing, enhancing, or repairing applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of program developers, database architects, and software project managers can help make sure you get the project completed on time and within budget. Progent's seasoned software developers offer affordable and expert remote consulting for jobs as simple as creating Vidual Basic scripts for Excel or as large as developing mission-critical RDBMS applications based on SQL Server or Oracle.
Computer Network Firms Stabilizing Phase: Design Tuning
Planning Phase: Design and Architecture Proposals Consultants
In conducting IT tasks for corporate clients, Progent uses a structured methodology based on defined milestones so as to achieve budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All phases are documented to make available a detailed summary of technical services delivered and to assist in ongoing system maintenance.
Mobile Laptop Small Business IT Outsourcing Company
Mobile Laptop Network Support
Progent's remote connectivity and wireless synchronization specialists can help your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work seamlessly with your IT network, allowing you to improve the productivity of your off-site workers.
Microsoft Windows 8.1 Security Technical Support Services
Online Troubleshooting Windows 8.1 Backup and Restore
Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, manage, and support networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can assist to create testing environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
Network Consultant Wireless LAN Site Survey
Integration Support Wi-Fi RF Coverage Maps
Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, performance, density, security, and roaming ability your business needs.
Award Winning Amazon AWS integration Integration
Programming Companies Amazon AWS hybrid cloud integration
Progent offers affordable online support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Anti-Spam Technology
Support and Integration Antivirus
Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and virus protection service offering. Progent’s expert email security professionals can show you how to develop an email security strategy that features antispam and anti-virus products and policies.
Windows Hyper-V 2016 Migration Setup and Support
Remote Support Services Windows Server Hyper-V 2016 Failover Clusters
Hyper-V 2016 utilizes core features initially designed for and refined on Azure, one of the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
24-7 Windows 2003 Specialists
Windows 2003 Help and Support
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Cisco Network Management Computer Firms
Computer Consultancy Group Network Management
Progent's Cisco-Premier network management consultants can assist you to run Cisco's management utilities along with a variety of powerful third-party products to create a complete network management strategy to keep your network running reliably, conserve limited resources, guard your data, revive rapidly from hardware breakdown or deliberate assaults, and enable you to expand or repurpose network resources sensibly and affordably as your business grows.
Extended Helpdesk Support Outsourcing
Technology Consulting Virtual Support Desk
Progent provides three essential types of Helpdesk support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers easy access to a reliable technical resource with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's target is to fix and not merely record problems.
SCDPM 2012 and Exchange DAGs Computer Engineer
SCDPM 2012 and Azure Integration Support
Progent's Microsoft-certified consultants offer online or onsite support to assist organizations of any size to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Symantec Security information Systems Audit
Symantec VelociRaptor Network Intrusion Penetration Testing
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also help you create and implement a complete security plan that can incorporate firewall/VPN appliances and software, managed security and virus protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical help, administration, training, and security expertise.
Palo Alto Networks Network Security Audit
Biggest Network Consulting Palo Alto Networks App-ID
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security environment that spans your on-premises and cloud assets and guards any user at any location with any device.
ASA Remote Support
After Hours Online Support Services Cisco Firewall and IPS
Progent's CCIE-certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Emergency Support Organizations Solaris
UNIX Network Engineer
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Top Quality Cisco Outsourcing
Online Cisco Certified CCIE Network Support Company
Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software consulting.
Urgent Cisco Firewall integration Support Services
ASA Firewall with Firepower Remote Support Services
Progent’s Cisco-Premier network consultants provide experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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