Akron Remote Workers Solutions Consulting Partner
System Planning, Integration, Administration and Troubleshooting Consulting Experts
Expanding your telecommuter workforce can have a significant impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Akron company to pick the right tools and adhere to best practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Akron, Ohio organizations to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.
Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support a remote workforce can be particularly complicated if you have to accommodate a combination of personal hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware releases. Progent's background providing online support for both legacy and current IT products in virtual office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to expertise for making necessary upgrades. Services available from Progent to assist your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network connectivity allows you to create a safe tunnel for authorized remote employees to use IT resources located at your company data center or in the cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide selection of devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for deploying routers from a variety of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently used by telecommuters to connect to their router for work. This can cause performance and security problems. Progent can assist businesses to resolve these problems by providing expertise that include Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the company network. Business-critical processes may require redundant Internet access in the event the primary connection fails. Progent offers guidance for identifying service providers, picking sensible service bundles, and integrating high-availability Internet access. See Internet connectivity integration services.
VoIP Integration for Teleworkers
Extending the business phone system to accommodate remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP management. Progent can help organizations of any size to plan or tune a remote VoIP environment that delivers the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses optimize their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide as-needed configuration and debugging services.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and content sharing for both local users and at-home workers. Many companies utilize multiple conferencing products to accommodate their various partners and clients. Progent can help your organization to manage your existing conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to configure and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of applications that deliver a cohesive user experience for sharing data and ideas across multiple sites and on a wide selection of endpoints. Progent has provided remote consulting services for SharePoint and Exchange Server since their original releases and can help businesses to tune these flagship collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint uses web sites to facilitate collaboration and knowledge delivery by offering policy-based delivery of data, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to create secure web portals that allows remote workforce to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment expertise for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues anywhere can retrieve them safely through a web browser. Provided with Microsoft 365, OneDrive enables at-home employees to co-author files. Edits made offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, see Onedrive configuration experts.
Public Cloud Integration for Telecommuters
Progent can provide fast and affordable online assistance for helping businesses to create, manage and troubleshoot cohesive network models that include internal data centers, at-home workers, branch offices, and public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve issues with public cloud access, identity, and cybersecurity.
Azure is a popular platform for public cloud software and services that allows you to utilize infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Microsoft Azure offers over one hundred cloud-based services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create protected access to Azure services for remote workers by configuring and debugging firewalls and VPN IPsec tunnels. For information about Progent's consulting services for Azure, visit Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered on a subscription basis. Office apps and services are marketed in a selection of bundles intended for users ranging from students and households to large enterprises. Progent offers fast and easy remote contact with experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the various subscription bundles offered with Office 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. For details about Progent's support services for Microsoft Office 365, visit Microsoft 365 integration expertise.
Office 365 Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product product suite. Exchange Online provides the benefits of lower spending for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has engineered Exchange Online to operate transparently with on-premises Exchange environments, allowing customers to build hybrid information systems. Progent's Exchange experts are available for as-needed help to get you past challenging technical bottlenecks and also offer end-to-end project management outsourcing to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Exchange Online, see Office 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the world's top provider of cloud-based services. Progent can provide rapid and affordable online contact with cloud integration consultants who can help your organization to design, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network model to make sure your employees have a productive computing experience whether they are working from your headquarters, a remote branch, from home, or on the road. For details about Progent's support services for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to scale your existing IT resources with the Google Cloud Platform, and Progent's database consultants can help you make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist you to set up virtual machines on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and simplify access management for teleworkers with GCP Cloud Identity services. Progent can also assist you to use GCP's unified management tools to administer and track your GCP ecosystem. For information, refer to Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for Teleworkers
A sudden, company-wide changeover to a teleworker business model, which might be activated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's extensive team of online technical support experts along with enterprise-class trouble ticketing and follow-up technology to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC support from initial help requests to trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables teleworkers to monitor or update the status of their active tickets, enter details, and append screen captures and attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Supplemental Service allows your company to supplement your existing Help Desk team by splitting delivery of Help Desk Call Center services transparently between your in-house support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a collective support model based on the leading professional services automation (PSA) tool for managing service requests and ticketing, establishing ownership, tracking progress, and generating management reports. To learn how Progent's Help Desk Call Center Supplementation Services can enable your business to provide world-class desktop support to your from-home workers, see Progent's Help Desk augmentation Services.
Security for Telecommuters
Teleworkers commonly use their personal computers and work in a physically unsecured environment. This increases their vulnerability to cyber threats and demands careful use of security appliances, remote monitoring, and the enforcement of security policies that follow best practices. Progent's seasoned team of certified data security professionals can assist your company to design, implement and manage a modern cybersecurity solution that safeguards sensitive data in networks that include remote workers.
- Firewalls allow you to build a network that can be securely accessed by on-premises users as well as by telecommuters, mobile workers, suppliers, clients, and the public. Next-generation firewall devices permit you to configure and manage appropriate access rights to various classes of users and to scale your IT network and adjust your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent supports both new and older firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, go to firewall support services.
- Online Endpoint Monitoring makes it possible to watch over the disparate computers used by telecommuters and either block or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art AI technology to identify zero-day threats before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the corporate network to contain the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even when they are not connected to the Internet. To learn more about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your information system to all classes of outside and internal security attacks for a network that incorporates remote workers. Progent can run online, automated cybersecurity inventory scanning for quickly and affordably uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can help your company to evaluate your operations and governance policies and review your network infrastructure to enable you to implement the highest level of protection for your telecommuters.
Data Protection Solutions for Telecommuters
The field of Data Protection covers saving and restoring vital data so as to avoid data loss and minimize recovery time and effort in the event of storage problems resulting from equipment breakdowns, software glitches, operator error, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for remote workers must cover diverse types of personally owned endpoint devices. Progent offers quick online help from experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans often anticipate circumstances that require a rapid switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity planning consultants can help your company to produce, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager offers a centralized platform for safeguarding corporate information by controlling onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Managed endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of telecommuters can use Intune to provision and validate applications on devices, push patches and certificates, configure rules for permission to access data and resources, manage passwords, establish VPN connections, control how telecommuters share data, establish threat protection, verify security compliance, and delete sensitive data from lost, stolen or decommissioned devices. Intune works with iOS, Android, Windows, and macOS endpoints. For details about Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your teleworkers, go to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network administrators to keep remote endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a perpetual license. Key capabilities of Workspace ONE include rapid remote deployment of new notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud services. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Akron, Ohio organization, phone
An index of content::
ISA 2004 Enterprise Edition Server Remote Support
ISA Server Professional
Progent’s Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Online Help CRS Core Router
Support IOS Software
Cisco has designed a full array of routers that includes routers built to deliver the security, performance, and reliability demanded by organizations from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Aironet 1800 Access Point Online Consulting
Aironet Wireless Access Point Consultant
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises integration and debugging services to help you to design, configure, update, optimize, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office design, building structure, and expected workloads.
Technology Professional Microsoft SQL
Microsoft T-SQL Outsourced Programming
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can give your business a significant competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Windows Server 2012R2 Active Directory Specialist
Urgent Windows Server 2012 R2 Security Computer Engineer
Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
ProSight Small Business Private Clouds Services
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that gives the highest level of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small companies with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
IoT device patch management Engineer
Server patch management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Sun Solaris Technology Professional
Solaris Networking Organization
Progent's UNIX platform consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Expert Development Excel Power View
Office Excel 2010 Consultancy
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of online services to help your organization to design, program, test, install, administer, and debug applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide as-needed support to clients looking for a fast fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications built on Excel. Progent's affordable online training for Excel can be custom tailored to meet the needs of individual users or groups.
Immediate Microsoft Teams dial plans Consulting
Microsoft Teams dial plans Specialist
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
ISA 2004 Enterprise Edition Server Troubleshooting
ISA 2000 Server Integration
Progent’s Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Design Company MSF
Envisioning Phase: Requirements Definition Computer Services
When performing IT projects for enterprise customers, Progent follows a structured methodology based on specified milestones so as to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All phases are recorded to provide a comprehensive description of technical services delivered and to help in ongoing system support.
Cybersecurity Contractor Symantec Raptor
Symantec Security Security Contractors
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall and VPN devices and software, managed security and network defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, administration, education, and security expertise.
Home Based Microsoft Consulting From Home Job
Benefits for Home Based Network Engineering Part Time Jobs
Progent's compensation model is built on contribution, so just like working as a freelance contractor, your earnings are entirely tied to your generated revenue. Certain Progent consultants focus on quality of life and elect to consult at an easy pace, using our self-determined calendar to pursue personal pursuits such as mountain biking, car racing, snow boarding, fishing, travel, or sharing free time with relatives and friends. Other consultants take advantage of the opportunity to make big dollars through hard work and long hours. Progent completely encourages either end of the spectrum plus everything in the middle.
Linux Phone-based Services
24-Hour Linux RedHat Phone-based Consult
Progent provides national remote technical support and troubleshooting services for businesses who operate networks powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online IT help offers maximum leverage for your IT budget by extending user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your IT issues can be remediated over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most challenging network issues.
Microsoft Certified Expert SBS Premium Add-on Support and Setup
Small Business Server 2008 Online Support Services
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network environments based on the SBS suite of servers and applications.
Windows 7 Consultancy
Windows 7 64-bit Upgrade Computer Support Companies
Progent's Microsoft certified engineers can assist you to pilot
Specialists Microsoft Exchange Server 2016 Upgrade
After Hours Microsoft Exchange 2016 Migration Planning Specialist
Progent can help you in all facets of your migration to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Small Business Support Specialist
Cisco Certified Experts Small Business Small Office Network Consulting Services
Progent's Microsoft and Cisco certified computer engineers offer advanced help with a wide array of products and technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent offers online help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISM-qualified security consultants to handle high-level security design and problem solving. Progent has delivered online troubleshooting to businesses in every state in the U.S.
Backup Specialists
Professional CrashPlan Backup
Progent can provide economical remote support from IT engineers with expertise in a wide range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide help for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Windows and Solaris Professionals
Windows and UNIX Consultant Services
Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Maryland Networking Group
New Mexico On-site Support
Progent’s Technical Response Center offers affordable nationwide extended hours online help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 phone support and remote direct computer access to isolate and resolve technical problems rapidly and economically.
Full Service Outsourcing Specialists
IT Outsourcing Consultant Services
Progent can deliver comprehensive remote support for all technical areas common to small company information networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management help for critical initiatives like site moves orOS migrations, Cisco-certified experts for designing fast and reliable infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to create, customize, or troubleshoot business application programs.
Fortinet 50 Series Firewalls Integration Services
Fortinet 3000 Series Firewalls Support Outsourcing
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet security appliances to protect your digital assets at the enterprise edge, within the data center, at branch locations, and in the cloud.
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