UNIX, Linux, Sun Solaris, Mac OS X Remote Technical Support for
Akron Small Business Computer Networks
For small companies located in Akron Ohio, Progent provides support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows technology. Progent has delivered online support to companies in every state in the United States. (See Progent's customer testimonials). In addition, Progent offers the expertise of CCIE-qualified engineers for challenging infrastructure problems, plus the services of CISSP and CISM-accredited security engineers to help with advanced security architecture and disaster recovery planning.
Progent's online technical support engineers represent excellent value due to the fact that they have the real-world background and the sophisticated tools to solve the majority of network problems quickly. Efficient support reduces immediate expenses because service calls require fewer billable minutes. Online help also avoids the expense of dispatching a consultant to your location. Your organization benefits even more with incidental costs by minimizing or eliminating network downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's billing policy for online support is structured to stretch your network support investment. Progent charges by the minute for phone consulting, so you owe only for the support that you receive. Unlike many online support firms, Progent asks for no startup fee or minimum payments. Progent's per-minute granularity and simple policy for billing prevent situations where fast solutions somehow turn into large tabs. Progent's penchant for dealing with problems efficiently results in your business conserving money.
Progent's Online Support Tools
Over the years, Progent has developed an array of customized technologies and field-proven processes that ensure the maximum level of efficiency for remote help and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN technology permits the engineers of Progent's Technical Response Center to link to your company's network without compromising corporate security.
Progent's powerful service database application includes thorough records describing all support that Progent's clients have received. Progent's authorized engineers have access to the history of support rendered to every customer by any engineer. This database of trouble tickets and repairs is stored as an easily retrievable support knowledge base that permits Progent's remote technical experts to communicate their experiences company-wide to ensure that the value of Progent's technical support improves over time. Progent's high-level accreditations and working relationships with key vendors such as Cisco and Microsoft make available additional vast technical support databases and allow fast response from manufacturers' in-house support staff so Progent's remote service specialists are able to come up with the most efficient resolutions quickly.
Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To access Progent's remote services in Akron Ohio or to learn more about Progent's online support options, call Progent at
Phone-based Support Services Provided by Progent
Progent's online technical service experts offer advanced credentials in an extensive set of products and technologies. This wide range of capability allows Progent's engineers to tackle practically any emergency that may take place in a small business information system. Credentials awarded to Progent support experts in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.
To provide assistance to customers with mixed-OS networks, Progent also provides access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.
Remote support services Offered by Progent to customers in Akron include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services address a wide spectrum of computer technology such as system infrastructure, email solutions, network and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server hardware economization and simplified management, and migration from older systems to the latest MS Windows or Linux-powered environments. Progent's team-oriented approach to resolving technical issues promotes quick escalation, when required, to consultants with appropriate experience to tackle complex situations. This expedites repair of critical problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can provide urgent remote help for resolving anomalies affecting UNIX/Linux networks based on leading derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure professionals, and indicates a person's technical skills at the master level. Cisco CCIEs can deal with the most difficult problems occurring in network infrastructure planning, deployment, maintenance, protection, and problem solving. Cisco CCIEs work closely with Cisco's in-house support staff in isolating anomalies with Cisco IOS network administration tools and coming up with alternate approaches or identifying program updates. CCIEs are an exceptional cost-effectiveness since their depth of expertise permits them to find solutions for the most difficult problems quickly. In common instances, less qualified consultants can wrestle for hours or days with identical tasks that a CCIE can dispose of in minutes.
Few support firms make CCIEs accessible to support small and mid-size companies. Progent offers fast telephone contact with a Cisco-qualified CCIE so you can receive immediate support for severe network issues that are hurting worker efficiency but are beyond the scope of your regular network maintenance personnel. Progent's Cisco CCIE engineers can tie into your environment using the latest on-line troubleshooting tools to provide quick, safe, and affordable analysis and repair.
Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's top-selling family of networking devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) technology.
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Certified Microsoft Windows Expertise
Progent's Microsoft-certified remote support engineers can deliver computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist you with a broad range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and integration, Microsoft Teams expertise, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide range of online PC desktop consulting and support services such as Windows 7 integration, upgrading to 64-bit workstation applications, integrating Office 2010, and streamlining PC desktop image creation.
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CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's accredited CISM and CISSP network security engineers can provide a variety of system protection services that can enhance the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist you to recuperate rapidly after a serious penetration. Security services offered by Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Netcat; fast recovery from virus and worm assaults; integrating firewalls; establishing safe architectures for remote and mobile communication; protecting your messaging system from viruses, spam and DHA attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online consulting to help businesses of all sizes integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize physical IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of cloud migration support services such as Microsoft 365 integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background delivering high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent offers the skills of world-class remote consulting professionals for contract IT projects that small businesses often need. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows customers to complete critical initiatives within budget and on time. Progent's special remote engineering services include:
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Call Center Expertise
Progent's Help Desk support alternatives for small and midsize organizations with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are intended for small organizations who lack the money or time to create an in-house Help Desk but who need quick response from a dependable Call Center with proficient telephone support as well as the in-depth expertise to escalate complex problems to high-level consultants.Progent’s Co-managed Help Desk services allow your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative service desk solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting support can assist you in building an effective new Call Center or improving your established one, evaluating or customizing Call Center application software to address the special requirements of your business, or providing temporary phone support personnel to work with your in-house Help Desk group during high-demand situations such as software transitions, major updates, or installing brand new applications.
Progent's Call Center team of experienced information technology professionals offers your workers in Akron Ohio rapid communication with a reliable technical support group with extensive experience delivering telephone-based consulting and remote repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk Call Center recognition as a crucial driver of company success, and Progent's intent is to fix instead of simply record technical issues.
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Applications Support: Education, Custom Programming, and Troubleshooting
Progent's Applications Experts Team provides phone-based advanced engineering support and training in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and Excel. To find out more about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Apple Mac professionals can support the imaginative aspect of Mac computing by delivering phone-based help services and education in imaging, sound, and video. Progent's support professionals offer expertise in a large selection of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common jobs such as capturing or digitizing audio or video or establishing an audio/video post production facility.
Online Network and Server Monitoring Services
Progent can provide businesses in Akron Ohio online computer system monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so that your IT maintenance is proactive and automated. By exposing potential trouble spots before they grow into network outages, system monitoring can head off stressful and expensive network failures. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or networks that incorporate multiple platforms.
To get in touch with Progent about emergency online assistance with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, telephone
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
An index of content::
SharePoint application development Consulting Services
VBA Contract Programming
If you need help creating, improving, or repairing business aplications for Windows, Linux, or the Web, Progent’s team of program developers, relational database architects, and project managers can ensure you get the project done on schedule and within budget. Progent's experienced software developers can provide affordable and expert online help for projects as simple as creating Vidual Basic macros for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server ,Oracle, or MySQL.
Firewall Audit McAfee
Firewall Network Install Palo Alto Networks
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you design a comprehensive security plan and choose appropriate products from a variety of suppliers to support your security objectives while staying within your spending restraints.
24/7/365 wireless IP phones and Aironet APs Network Engineer
Meraki Consulting
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
24/7/365 Online Troubleshooting CIO
24x7 Microsoft Experts CIO Professional
Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy sensible technology to improve business operations so they match better with your corporate goals. Your company can create and implement a well thought out information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Professionals Email Quarantine
ProSight Email Guard Spam Filtering Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Virtual Office Job Cisco Engineer
Microsoft MCSA Contract Job
Progent is hiring a variety of on-staff workers including motivated Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery solutions, data preservation, and virtual servers. Progent is also hiring workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. We are also looking for veteran managers who can operate efficiently in our high-growth, virtual office environment. Progent works with independent consultants who have specialized knowledge and working experience in crucial IT areas outside our primary service focus. Our Experts Team includes contractors who offer consulting and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide world-class help in technologies like telecom, web site development, EDI, eCommerce, or database management. Freelance contractors premier by Progent coordinate with Progent's staff engineers to deliver end-to-end IT services for small and midsize business networks.
Development Group Azure migration
Immediate Programming Azure cloud integration
Progent can help companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Expert Microsoft Certified Technical Consultant Windows Server 2012 R2 Clustering
Windows Server 2012 R2 Server Manager Consulting
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a DR/BC plan.
Teleworker Video Conferencing Remote Troubleshooting
At Home Workers Conferencing Integration Services
Progent can assist small and mid-size companies to set up and debug conferencing technology to allow their at-home employees to collaborate efficiently with colleagues and customers.
Online Help Cisco RADIUS Security
Cisco VPN Professional
Cisco's network security and offsite connection products for small companies represent a complete line of manageable security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align best with your business objectives.
Symantec VPN Cybersecurity Group
After Hours Symantec Raptor Security Firm
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also help you create and execute a complete security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and network defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop resource for continuing technical support, maintenance, training, and security expertise.
Microsoft Windows Consultancy
Windows 8.1 Work Folders On-site Technical Support
Progent's Microsoft-certified experts can deliver a variety of technical services to help organizations of any size to deploy, administer, and support IT systems that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help design and configure testing environments to assess Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.
24-7 MCSE Expert Certified Network Consulting SQL Server Business Intelligence
Technology Consulting Microsoft SQL Server 2017
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
NetApp MetroCluster Disaster Recovery Services
MetroCluster Management Services
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km away from one another. Progent's roster of veteran IT experts can help you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to prove compliance with information assurance standards and regulatory mandates.
White Paper IT Outsourcing Example
IT Outsourcing Best Practices White Paper
Progent’s IT outsourcing packages offer affordable network consulting for medium-size organizations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can smooth out expenses and minimize risks, allowing network support budgets to increase in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust network architecture for your critical Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Offsite Workers Professionals
Teleworker Integration Support and Setup
Progent has two decades of experience helping small and mid-size organizations to design, install, optimize, manage, and troubleshoot IT networks that incorporate teleworkers.
Remote Workforce Video Conferencing Technology Consulting Services
Support Services Offsite Employees Video Conferencing
Progent can help small and mid-size companies to set up and debug teleconferencing applications to enable their remote workforce to collaborate efficiently with fellow workers and clients.
Zero Downtime Data Center Consultant Services
Emergency Consultancy High Availability Data Centers
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the particular needs of your company. Fault tolerant off-site data centers are especially attractive to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.
Redundant Internet Network Engineer
Online Troubleshooting Fault Tolerant BGP
Progent's Cisco-authorized IT experts can show you how to create an affordable, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to help you apply the most current technology for high availability Internet access to create an affordable, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.
Altaro O365 Mailbox Backup Consultants
Award Winning Altaro O365 SharePoint Backup Professional
Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to back up and restore your Office 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Microsoft Windows 11 Migration Setup and Support
Microsoft Windows 11 Snap Layouts Specialists
Progent's Windows 11 consultants offer a range of services for Windows 11 such as cloud solutions, mobile device management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk support services.
ASA Firewalls IT Services
Cisco ASA firewall VPN Consulting
Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Data Protection Manager 2016 Online Support Services
Top Data Protection Manager 2016 Cloud Backup Support and Integration
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical workloads such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide occasional expertise to help you through challenging issues or provide comprehensive project management support to make sure you finish your SCDPM 2016 initiative on time and within your budget.
Office Word debugging Specialist
Office Word document sharing Engineers
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a wide selection of economical remote consulting services to assist you to maintain your current Microsoft Word environment or assist you to move to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, interfacing Word with other Microsoft Office apps like Office Excel and Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training classes customized for individuals or groups.
Immediate Microsoft IT Services MS SQL
Integration SQL Server
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Windows Server 2008 DirectAccess On-site Support
Windows 2008 R2 Onsite Technical Support
Windows Server 2008 R2 features high levels of performance, protection, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide cost-effective online engineering, technical support, and education services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
IT Development Project Consultants
Project Pilots Specialist
For advanced project management assistance, Progent can provide the services of senior IT experts with years of experience in technology management, application development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on time and on budget.
Microsoft Dynamics GP System Upgrade Planning Consulting
Specialists Microsoft Dynamics GP System Update Planning
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent offers in-depth support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to design, pilot, and implement an efficient upgrade from a a legacy release of GP to the latest edition of Dynamics GP.
Microsoft Certified Partner Consulting Windows 10 Upgrade
Microsoft Windows 10 Upgrade Information Technology Manager
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and post-migration consulting support.
Computer Consulting Macintosh and Exchange
Microsoft Outlook for Mac Help and Support
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the Exchange global address list, copy addresses, synchronize calendars, and invite people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage education.
Watchguard Information systems Security Outsourcing
Juniper Netscreen Network Security Auditor
Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a detailed security plan and choose the right products from multiple vendors to support your security goals while staying within your budget restraints.
Offsite Workers Endpoint Management On-site Support
Remote Workers Endpoint Management Technical Support
Progent can help small and mid-size businesses to configure centralized remote endpoint management and monitoring systems for maintaining endpoints operated by telecommuters.
MSP360 SQL Backup Outsourcing
MSP360 Backup Consulting
Progent's data protection experts can help your company to create, implement and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to build a backup solution with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss caused by user miscues, system errors, malicious users, and malware assaults such as ransomware.
CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional
CRISC Certified Risk and Information Systems Control Systems Engineer Specialist
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Mac Online Specialist
OS X Technical Support Services
Progent provides national online phone support and consulting services for companies that operate Apple macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft technology. Progent's experts offer Mac clients a range of services including desktop support, migration to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting provides optimum return for your information technology dollar by protecting user productivity and limiting the hours charged for computer repair services. Advanced remote access technology and skilled service specialists and engineers allow Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the most challenging network issues.
Professional ransomware business recovery
ransomware removal and file restore Services
Progent's experienced ransomware recovery experts can help you to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
24-7 Windows 11 Pilot Testing Technical Support Services
Windows 11 Upgrade Professionals
Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 such as Microsoft 365 integration, mobile device management, at-home workforce access, data and identity security, centralized deployment, and Call Center support services.
iPhone and Windows 10 integration Consulting Services
iPhone and SQL Server integration Computer Consultant
Progent offers cost-effective online consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your information network.
Azure AD Privileged Identity Management Integration Services
Active Directory Multi-factor Authentication Online Technical Support
Progent can help you to design and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to unify identity and access services for both onsite and cloud assets.
Top Windows Server 2022 Clusters Sets Setup and Support
Top IT Consultants Windows Server 2022 Hotpatching
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Flexential Colocation Center Specialist
Consulting Services Flexential Colocation Center
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness experts. Progent can also assist you to design and implement a migration to the Flexential facility with services like designing system configuration, specifying hardware, system configuration and validation, debugging, streamlining online management, and training your IT support team.
SPA300 Series IP Phone Troubleshooting
IP Communications Online Support
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Amazon Web Services hybrid cloud integration Development Group
Engineer Amazon AWS migration
Progent offers cost-effective remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Remote Consulting Aironet 700 Access Point
Aironet 600 Access Point Remote Support
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite integration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your specific office layout, building structure, and anticipated network traffic.
Troubleshooting Exchange 2013 OWA
Exchange 2013 Data Loss Prevention Computer Consultant
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key areas such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Postini Services
Support Postini
E-Mail Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard antispam and virus defense service offering. Progent’s certified email security consultants can show you how to devise an email security plan that incorporates spam filtering and antivirus technologies and processes.
Cloud Protection for Email Technology Professional
Consulting Services ProSight Email Guard Spam and Virus Filtering Service
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Remote Technical Support Hybrid Exchange Online and Exchange on-premises
Specialist Microsoft 365 Portal
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Ekahau Wi-Fi Planning Online Consulting
Engineer Ekahau Sidekick Wi-Fi Network Design
Progent's Ekahau-certified Wi-Fi network design consultants can assist you to plan, implement, tune, manage and troubleshoot a Wi-Fi network customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Cisco PIX Firewall Upgrade Network Consultant
Cisco PIX Firewall Upgrade Support and Integration
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine if you should move up to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Biggest Professional Windows 2008 Cluster
Fault Tolerant Data Center Engineer
Progent’s Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small organizations to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity experts can help you to develop and test an efficient business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can assist you to architect, implement, and support resilient technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location data centers.
After Hours Windows 2003 Server Professional
Remote Support Microsoft Windows 2003
Progent's Microsoft-certified Windows Server 2003 engineers can provide network help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, administration, and support offerings include network design, installation, project management, on-premises and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
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