Immediate Remote Help for Akron Ohio UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Akron Ohio, Progent offers technical support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX and Windows platforms. Progent has provided online support to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE-certified network specialists for complex infrastructure issues, plus the services of CISSP and CISM-accredited security engineers to handle advanced security architecture and disaster recovery preparedness.

Progent's remote technical support engineers represent excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to resolve the majority of information system problems rapidly. Efficient support reduces direct costs since solutions require a smaller number of chargeable minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your organization benefits additionally with incidental expenses by minimizing or eliminating system downtime and related losses resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused management.

Progent's billing policy for online help is structured to get the most out of your network support dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced only for the services that you receive. Unlike typical online support companies, Progent requires no service activation charge or minimum payments. Progent's one-minute granularity and simple model for billing save you from scenarios where speedy. minor repairs somehow turn into substantial invoices. Progent's penchant for handling problems quickly results in your company conserving cash.

Progent's Online Support Technologies
Through years of experience, Progent has developed a collection of customized technologies and proven methodologies that allow the highest level of effectiveness for remote technical support and repair for small and midsize company IT systems. Progent offers secure VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN technology allows the staff of Progent's Technical Response Center to interface to your system without violating system security.

Progent's sophisticated service reporting application stores detailed histories describing all support that Progent's clients have received. Progent's team consultants have access to the history of services delivered to each client by any Progent consultant. This history of problems and solutions is organized as an easily exploitable support database that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's high-level certifications and working relationships with important technology companies such as Cisco and Microsoft make available other vast support databases and allow priority access to vendors' in-house support staff so Progent's remote service specialists can come up with the most efficient solutions quickly.

Start Receiving Remote UNIX/Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Akron Ohio or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for IT help, visit Immediate Urgent Support.

Phone-based Support Services Offered Progent
Progent's online consulting professionals offer certified skills in an extensive set of products and technologies. This broad scope of capability permits Progent's engineers to resolve almost any crisis likely to crop up in a small or midsize business information system. Certificates held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To support customers with multi-platform networks, Progent also provides the services of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based support Offered by Progent to small businesses in Akron include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based support services cover a broad array of computer technology including system architecture, email systems, system and process security, UNIX/Linux and Windows integration, virtual server technologies for server hardware economization and simplified management, and transitioning from older systems to current Microsoft Windows or Linux solutions. Progent's group-based methodology for resolving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to handle complex scenarios. This expedites repair of critical problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can offer emergency phone-based help for resolving problems affecting UNIX/Linux networks based on popular versions of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Akron OhioThe Cisco Certified Internetwork Expert credential is the highest accreditation for network infrastructure consultants, and certifies an individual's technical knowledge at the expert level. CCIEs can handle the most difficult issues encountered in network infrastructure design, installation, management, protection, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house support staff in analyzing problems with Cisco IOS Software network management utilities and developing workarounds or identifying software updates. Cisco qualified CCIEs represent an excellent cost-effectiveness because their broad experience permits them to find solutions for the most intractable problems rapidly. In many instances, less experienced service providers can struggle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few consulting providers make Cisco-qualified CCIEs accessible to support small and mid-size businesses. Progent can provide fast telephone contact with a Cisco authorized CCIE so your company can receive urgent support for complex network problems that are hurting business efficiency but are not within the comfort zone of your local network maintenance personnel. Progent's Cisco CCIE engineers can interface to your environment using state-of-the-art on-line support technology to perform fast, safe, and economical analysis and repair. Progent's CCIEs can provide expertise in the entire range of Cisco's industry-leading selection of infrastructure appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network technology.

  • Authorized Microsoft Windows Experts
    Windows Support for Akron OhioProgent's Microsoft-certified remote service professionals can deliver computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist your company with a wide variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange 2019 integration, MS Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment expertise, SharePoint 2019 design and integration, Microsoft Teams configuration help, Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent in addition offers a full array of remote desktop consulting and support services such as Windows 7 integration, preparing for to 64-bit desktop software, configuring Office 2010, and automating desktop configuration.

  • CISM and CISSP Premier Network Security Professionals
    CISSP Certified System Security Consultants for Akron OhioProgent's accredited CISSP, ISSAP, and CISM network security engineers offer a variety of security services to enhance the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or help you to recover quickly after a damaging penetration. Security services available from Progent include: thorough security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick cleanup after malicious attacks; installing firewalls; designing secure techniques for off-site and mobile access; protecting your messaging system against spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online support to help organizations of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that combine physical IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration support services such as Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Special Support Services Available from Progent
Progent can provide the services of seasoned online consulting experts for contract projects that small companies often request. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the engineers required. Progent's experience with these important areas of information technology enables customers to execute critical initiatives economically and on time. Progent's project-based online engineering services include:
  • Help Desk Services
    Progent's Help Desk Call Center support alternatives for small and midsize companies with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk services are ideal for small businesses who don't have the money or time to assemble and manage an internal Call Center but who want fast communication with a reliable Help Desk Call Center with proficient phone support as well as the available expertise to escalate complex problems to high-level consultants.

    Progent's Help Desk Co-management services make it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting services can support you in creating an effective new Help Desk Call Center or enhancing your current one, evaluating or enhancing Call Center software products to handle the particular requirements of your corporation, or providing temporary online personnel to reinforce your existing Help Desk group to deal with demanding scenarios like software transitions, mass upgrades, or installing new applications.

    Progent's Help Desk Call Center team of veteran network consultants provides your workers in Akron Ohio immediate assistance from an efficient technical support group with extensive background delivering phone help and remote diagnostics for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center the reputation as a significant enabler of business success, and Progent's aim is to resolve and not just record technical issues.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff can supply online professional consulting support and training in key business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and training for popular Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office Word, and MS Office Excel. To find out additional information on Progent's expertise, customization, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the imaginative elements of Mac computing by providing phone-based help services and education in graphics, audio, and video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with specific procedures like capturing or digitizing audio or video or establishing an audio/video production studio.

    Online Network Monitoring Services
    Progent offers companies in Akron Ohio online network and server monitoring services based on MS System Center Operations Manager network monitoring, adapted by Progent to suit your environment so that your network maintenance is proactive and automated. By exposing looming issues before they cause downtime, system monitoring can ward off inconvenient and costly network breakdowns. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or networks that incorporate multiple OS platforms.

How Your Akron Ohio Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency online support with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Online Help, call 1-800-993-9400, or see Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




An index of content::



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    The Progent Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot environments, the lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an older edition of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your existing SCVMM environment so you get the highest possible business value.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your key communications technologies.

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  • Microsoft System Center Operations Manager Computer Engineer
    MOM 2007 Configuration

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix critical issues uncovered by SCOM 2012.

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  • Remote Monitoring and Reporting Network Consultant
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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent can help you to design an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    This page contains current information on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs help protecting your network against the latest IT security threats.

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    Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.

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    Progent's Cisco-Certified network engineers can assist you to run Cisco's network management tools alongside a selection of specialized third-party products to build a comprehensive network management solution to keep your network running reliably, conserve expensive resources, guard your data, revive rapidly from hardware failure or deliberate attacks, and enable you to add or reassign network resources sensibly and affordably as your company evolves.

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    ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data.

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    Progent can assist your IT team to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with one or more public clouds. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting services remotely, and Progent can help you complete your cloud migration projects quickly and affordably.

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    If your company computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your operating systems to coexist for easy management, transparent dataflow, high availability, superior throughput, and strong protection. Progent's UNIX and Microsoft Windows integration assistance services feature IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical help and repair, on-site technical support, and Help Desk Call Center services.

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    Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server and offers a centrally administered web gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Server growth puts pressure on IT budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker ROI, more leveraged use of physical computers, simplified operations, enhanced system uptime, and easier management. Common uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of software development or evaluation systems from on-line systems.

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    Progent's certified Windows Server 2003 engineers can provide computer help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, update, and maintenance services include network design, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.

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    Progent can provide fast access to the skills of veteran Wi-Fi specialists who can assist you to determine the value of Ubiquiti UniFi wireless APs for your business and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, provision, and place Ubiquiti UniFi Wi-Fi APs for your required signal coverage and performance.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.

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    Progent's Citrix-authorized engineers can help you to evaluate the strategic benefits of XenServer as well as other Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can also assess your existing XenServer deployment and show you how to enhance consolidation, responsiveness, protection, availability, and disaster recovery.

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    Progent's Microsoft-certified consultants can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

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    Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server.

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    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for more than 20 years and Progent has provided system integration, customization, education, and debugging services since the platform's debut. Progent offers high-level expertise for upgrading legacy Dynamics GP deployments. Progent can help you to design, pilot, and implement a cost-effective migration from a a legacy release to the current release of Microsoft Dynamics GP.

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    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Medium-size companies who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.

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    Progent offers affordable online support to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Stealth intrusion testing is an important component of any comprehensive IT system security plan. Progent's security professionals can run thorough penetration tests without the knowledge of your company's internal IT staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log monitoring are properly configured and actively monitored. Progent can implement ongoing automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware.

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    Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted system model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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    Progent's Cisco wireless IP phone configuration experts offer online and onsite support to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Progent offers enterprise clients the help of a certified NetApp consultant for remote or onsite support for NetApp's complete line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on best practices.

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    Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to verify your security defense tools and policies are correctly configured and effective.

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