UNIX and Linux Remote Support Services for
Akron Small Office IT Networks
For small and midsize companies in Akron Ohio, Progent provides help for computer systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Windows technology. Progent has provided online troubleshooting to businesses in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the assistance of CISA and CISM-certified security consultants to handle high-level security architecture and business continuity preparedness.
Progent's online support engineers offer excellent value due to the fact that they are equipped with the real-world experience and the sophisticated technology to solve most information system problems quickly. Efficient support lowers immediate costs since solutions require fewer chargeable consulting minutes. Online help also avoids the cost of sending a consultant to your site. Your company saves additionally in incidental expenses by minimizing or eliminating network outages and related losses due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.
Progent's billing policy for remote support is designed to stretch your IT service investment. Progent bills per minute for telephone-based assistance, so you owe exclusively for the services that you actually get. In contrast to typical online support firms, Progent asks for no startup surcharge or minimum fees. Progent's one-minute billing unit and clean model for pricing avoid situations where fast fixes manage to turn into large tabs. Progent's penchant for disposing of technical issues quickly translates into your business saving cash.
Progent's Remote Technical Support Tools
Over the years, Progent has fine tuned a collection of optimized technologies and field-proven processes that allow the maximum level of efficiency for online help and troubleshooting for small business computer systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology enables the consultants of Progent's remote service group to communicate with your company's computer system without violating system security.
Progent's advanced technical support reporting application maintains thorough documentation for all service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the specifics of all help provided to each Progent customer by every engineer. This database of issues and repairs is structured as a quickly searchable proprietary database that permits Progent's remote support professionals to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's advanced certifications and working associations with key vendors including Cisco and Microsoft permit access to additional vast technical databases and allow fast access to vendors' internal product engineers so Progent's online consulting specialists can come up with the best solutions promptly.
Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's phone support in Akron Ohio or to find out additional information about Progent's phone support options, contact Progent at
Phone-based Technical Services Available from Progent
Progent's online technical service experts offer advanced credentials in an extensive set of disciplines. This breadth of capability permits Progent's consultants to resolve virtually any emergency that may crop up in a small or midsize company network. Certificates awarded to Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To provide assistance to customers with multi-OS environments, Progent also provides access to consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based support Offered by Progent to companies in Akron include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services cover a wide spectrum of information technology such as system architecture, email systems, network and process security, UNIX and Windows coexistence, virtual server technologies for server hardware consolidation and easy administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux environments. Progent's team-oriented methodology for solving technical problems enables quick escalation, when required, to consultants with task-relevant experience to handle complex scenarios. This expedites repair of critical problems, minimizes lost productivity, and cuts service costs.Progent's UNIX/Linux consultants can provide emergency remote help for resolving anomalies within UNIX, Linux, or Solaris networks powered by popular versions of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE certification is the top recognition for network infrastructure consultants, and indicates a person's network technology skills at the master level. Cisco CCIEs know how to resolve even the most intractable challenges occurring in network infrastructure planning, installation, administration, security, and troubleshooting. Cisco qualified CCIEs operate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS network management tools and coming up with alternate approaches or locating software updates. CCIEs provide excellent cost-effectiveness since their deep experience allows them to fix the most difficult problems rapidly. In typical instances, less seasoned consultants can struggle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in a few minutes.
Few service organizations make Cisco-qualified CCIEs available to help small and mid-size companies. Progent offers quick phone contact with a CCIE so your company can receive urgent assistance for severe network infrastructure problems that are impacting business productivity but are outside the comfort zone of your ordinary IT support group or consultant. Progent's Cisco CCIE engineers can communicate with your computer system via advanced on-line troubleshooting tools in order to perform quick, secure, and economical analysis and remediation.
Progent's CCIEs offer expertise in the complete line of Cisco's industry-leading family of connectivity products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network technology.
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Authorized MS Windows Expertise
Progent's Microsoft-certified online support engineers can deliver computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help you with a wide variety of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration support,
SharePoint 2019 design and configuration,
Microsoft Skype for Business Server planning and deployment consulting, Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent also can deliver a broad array of online desktop consulting and support services including Microsoft Windows 7 migration support, upgrading to 64-bit desktop software, configuring Office 2010, and automating workstation deployment.
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CISSP and ISSAP Premier Network Security Experts
Progent's accredited CISM and CISSP network security engineers can provide a range of system protection services that can bolster the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against attacks or assist your company to recuperate rapidly after a serious breach. Security support services available from Progent include: in depth network security analysis utilizing utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Nikto; quick cleanup after virus and worm attacks; setting up firewalls; designing secure mechanisms for off-site and mobile connectivity; guarding your messaging system from viruses, spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting support to help businesses of all sizes connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that combine physical IT assets along with cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies frequently need. Progent's rates for longer-term development or consulting tasks are set according to the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows clients to execute critical initiatives within budget and on time. Progent's project-based remote engineering solutions include:
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Help Desk Support
Progent's Help Desk Call Center service offerings for small organizations with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are designed for small organizations who don't have the budget to support an in-house Call Center but who need fast access to a dependable Call Center with professional phone assistance as well as the available expertise to escalate the most challenging problems to advanced engineers.Progent’s Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading professional services automation platform for managing end-user service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can support you in building an effective new Help Desk Call Center or improving your current one, identifying or modifying Call Center application software to handle the special needs of your business, or providing occasional online staff to reinforce your existing Help Desk Call Center resources to deal with unusually busy scenarios such as software migrations, major updates, or rolling out new business software.
Progent's Help Desk Call Center team of experienced information technology experts gives your computer users in Akron Ohio fast access to an efficient technical support group with extensive background delivering phone help and online diagnostics for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center perception as a crucial driver of company efficiency, and Progent's aim is to solve and not just track network issues.
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Business Applications Support: Education, Development, and Problem Solving
Progent's Applications Experts Team provides online professional consulting expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for Microsoft applications including CRM, Microsoft Office Project, Office Word, and Office Excel. To read additional information about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.Progent's Mac professionals can nurture the imaginative aspect of Mac computing by delivering remote consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a large selection of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs such as capturing or digitizing audio/video or establishing an audio/video post production facility.
Remote Network Monitoring Support
Progent can provide companies in Akron Ohio online network and server monitoring services based on MS Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so that your network maintenance is proactive and automated. By uncovering possible problems before they result in crashes, proactive monitoring can avoid disruptive and costly information system breakdowns. Progent can also utilize system monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or environments that incorporate multiple operating systems.
To contact Progent about urgent online help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, call
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | Canton Executive Suites, 200 6th Street NW Canton, OH 44702 |
234-285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 |
513-808-9721 | Cincinnati Network Support Services |
| Cleveland | 2460 Fairmount Blvd, #202 Cleveland Heights, OH 44106 |
440-596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 |
614-826-7776 | Columbus Network Support Services |
| Dayton | 4031 Colonel Glen Hwy, at Signal Hill Beavercreek, OH 45431 |
937-519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 |
419-930-5536 | Toledo Network Support Services |
An index of content::
SCDPM 2012 Security and Compliance Remote Consulting
Consultant Services SCDPM 2012
Progent's Microsoft-certified consultants offer remote or in-person support to help companies of any size to design, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Technical Support Services System Center 2016 and Linux Integration
Online Support System Center 2016 and Intune
Progent has over 10 years of experience deploying, and supporting the core platforms included with System Center and can help your organization to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help you to migrate to the latest version of Microsoft System Center from a previous release or from a third-party IT management platform to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Solaris-Windows Migration
Solaris Upgrade Help
Progent can help your company to plan and implement a smooth migration from a Sun Solaris-based IT environment to a network based on Windows and capable of supporting Microsoft's popular office productivity software, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to guard your data and reduce business discontinuity by developing an effective transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, transition strategy and testing, Microsoft Exchange migration support, information and application software migration, and processor and media transition and economization.
Virtual Help Desk Computer Consultants
Top Quality Supplemental Service Desk On-site Technical Support
Progent's Microsoft certified Consultants offer several ways to help medium-size and large organizations develop a cost-effective and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk application programs on the market and decide what packages may be excessively expensive, lack key capabilities, or align badly with your company's business goals. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for occasional projects or to fill in for absent or incapacitated personnel.
Consulting Services Information Risk Assessment
Computer Security Vulnerability Evaluation Consulting
Progent has created special network security service bundles intended to provide larger corporations a professional and thorough security assessment from a group of certified security consultants. All Progent's network security assessment packages incorporate a suite of services like automated scans from inside and from beyond the network firewall, expert interpretation of results by certified security consultants, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth live outbrief for internal IT administrators.
Network Consulting Firms Microsoft Partner
Microsoft Certified Partner Implementation Support
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better solutions for your information network.
24/7 Specialists Skype for Business and Active Directory
Consulting Services Skype for Business and Android
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide online and on-premises support to assist your company to maintain and repair your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
Microsoft Certified Partner Exchange Email Hosting Consult
24 Hour Exchange Hosting Consult
Progent's Microsoft Exchange Server Hosting and Management Services offer an enterprise-class data center that features redundant electrical and environmental control systems,
Azure integration Services
Azure and Android integration Specialist
Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
VPN Remote Troubleshooting
VPN Configuration
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to expand with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Consultant ProSight ASM Endpoint Protection
ProSight Ransomware Protection Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks.
Exchange 2007 Edge Server Integration Support
Exchange Server 2007 Help and Support
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
iPhone and SQL Server integration Online Support Services
iPhone RADIUS Remote Troubleshooting
Progent offers affordable remote consulting to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your information system.
Private Cloud Integration Professional
Hosting for Virtual Servers Consultancy
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are based on mature virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Microsoft Exchange Server 2003 Small Business IT Consulting Company
Microsoft Exchange Server 2003 Computer Consulting Services
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
At Home Employees Endpoint Security Remote Support
Urgent At Home Employees Endpoint Security Integration Services
Progent can help small and medium-size businesses to install cybersecurity defense solutions and deliver mitigation expertise needed to support work-from-home employees.
password management Consultant Services
client credential management Consultant
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Email Guard DLP Consultancy
Email Predictive Sender Profiling Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Services Exchange 2010 Migration
Emergency Exchange Upgrade Consultancy
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick payback by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.
Integration Support Monitoring and Reporting
MOM 2007 Network Consulting
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical issues detected by SCOM 2012.
IT Outsourcing and Co-sourcing Whitepapers
IT Outsourcing Example White Paper
Progent’s IT outsourcing services offer economical computer consulting for mid-size corporations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or building a web-based business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT service budgets to increase in a more moderate and controlled manner than is feasible by amassing a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network architecture for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Professionals password management system
ProSight domain management Professionals
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
External Security Inventory Engineer
Information Risk Evaluation Professional
Progent has put together two ultra-affordable service packages intended to allow small companies to receive an objective network security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your network from beyond your firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure computer within your firewall to assess your exposure to internal attacks. The two security inventory packages are configured and run from a secured remote location.
Certified Microsoft Partner Engineer
Certified Microsoft Partner Computer Setup
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your business more complete solutions for your IT network.
Windows Server 2016 High Availability Network Consultant
Windows Server 2016 Virtual Machine Load Balancing IT Consultant
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
CISM Security Management Consulting Services
Information systems Security Outsourcing CISM Certified
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that information security professionals are required to master. CISM gives executive management the assurance that consultants who have earned their CISM credential have the experience and capability to deliver effective security management and consulting consulting.
VirtualPC for Mac Technical Support Services
Remote Consulting Windows PC Simulation on Apple macOS
For businesses with a combination of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for running Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Windows-powered computer to run Microsoft Windows programs and access system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so that you are able to run Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Microsoft Windows software on your Macs and can in addition help your organization to assess and configure other products for Microsoft Windows platform simulation.
Microsoft Experts Windows Server 2016 and System Center Network Consultants
Windows Server 2016 Disaster Recovery Planning Network Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
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