Progent's Ransomware Protection and Restoration Solutions
Ransomware Defense ConsultantsRansomware can cripple or even wipe out a business. Progent has developed services services that marshal leading-edge machine leaning technology and the skills of seasoned cybersecurity consultants to help organizations of all sizes in Akron to counter or recover from a crypto-ransomware attack. Progent's services include enterprise-wide vulnerability assessments, 24x7 remote monitoring, ransomware defense based on advanced heuristics, and rapid restoration of operations guided by Progent's experienced team of ransomware cleanup consultants.

Progent's ransomware protection solutions are built to deter ransomware assaults before they damage your business, and to return compromised IT systems to ongoing operation without delay. Progent's crypto-ransomware defense solutions are offered online to save time and minimize expenses, and Progent has experience working with leading cyber insurance companies like Chubb to offer vulnerability audits, remote monitoring, fast cleanup, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help you to take the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware expert can help you to identify and quarantine breached devices and guard clean resources from being compromised. If your Akron network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Vulnerability Report: Online Evaluation
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to block ransomware or recover rapidly following an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, LockBit or Egregor. Progent will consult with you personally to gather information about your current antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup/recovery system that minimizes your exposure to ransomware and meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based threat analysis technology to defend physical and virtual endpoints against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

Ransomware Removal Services: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. To find out more, visit Progent's ransomware cleanup and business continuity expertise.

Ransomware Negotiation Consulting: Negotiation with Ransomware Hackers
Progent's veteran ransomware settlement negotiation experts can assist you to reach a settlement agreement with threat actors after an assault by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. For details, refer to Progent's ransomware settlement negotiation consultants.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics consultants can capture the system state after a ransomware attack and perform a detailed forensics investigation without slowing down activity required for operational resumption and data restoration. To learn more, refer to Progent's post-attack ransomware forensics investigation and reporting services.

Passing Ransomware Cyber Insurance Evaluations
Issuers of cyber insurance have substantially expanded the depth of cybersecurity assessments before beginning or renewing policies. Insurance providers are also verifying whether the answers organizations provide on assessment questionnaires match with the target environment before issuing payments. Key areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, both on premises or cloud based
  • Immutable backup with copies stored offsite
  • Thorough testing of backups plus a plan describing what needs to be recovered and in what order in the event of an emergency
  • Implementation on all servers and endpoints of a true Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) platform such as SentinelOne
  • Keeping current with software/firmware updates
  • Deployment of privileged account management (PAM) software such as BeyondTrust
Progent can assist you to qualify to begin or renew cyber insurance by offering services such as:

Ransomware Recovery Case Study: An Example of Progent's Ransomware Response Experts in Action
Progent's ransomware cleanup team has state-of-the-art project management applications to orchestrate the complex restoration process. Progent knows the importance of working quickly and in concert with a customer's management and Information Technology staff to prioritize tasks and to put critical applications back online as fast as possible. To read a case study of Progent's ransomware response team in action, see Progent's ransomware cleanup and operational continuity consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
For a PDF datasheet about Progent's ransomware endpoint protection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response (EDR) Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Akron
For more details about Progent's ransomware defense and restoration expertise for Akron, call Progent at 800-462-8800 or go to Contact Progent.

An index of content::

  • 24 Hour Amazon AWS integration Design Amazon EC2 security Programming

  • At Home Workforce Data Protection Online Support
    Integration Work at Home Data Protection

    Progent can help small and mid-size businesses to design, deploy, verify and maintain data protection solutions for a remote workforce.

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    Progent's Helpdesk management and co-management service programs help businesses to reduce costs and increase productivity.

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    Network Consulting Outlook for Mac

    Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and send email, examine the Exchange global address list, import addresses, sync up calendars, and invite people to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.

  • 24-7 BlackBerry Redirector Engineer Blackberry Consultancy
  • 24-Hour Microsoft Windows 2000 IT Consultant Support Outsourcing Windows 2000

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    MS SQL Security Firm

    SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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  • Amazon AWS instances Design Firms Developer Amazon AWS migration

  • Technology Professional NetApp SnapMirror
    NetApp MetroCluster Synchronous Replication Consultants

    Progent can provide enterprise customers the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably based on best practices.

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  • Best Check Point Security Gateways Network Consultant Check Point Firewalls Security Audits

  • Help Desk Sharing Integration Support
    Shared Call Center Consulting

    Progent's Network Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Call Center with professional phone support and full escalation capability but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.

  • Biggest Clustered Server Technical Support Services After Hours Windows 2003 Cluster Technical Support Services

  • Microsoft Azure IPsec configuration Design
    Azure integration Consultant Services

    Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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  • CISSP Certified Expert Computer Consultancy Firm District of Columbia Nation Wide Support Networking Consultancy
  • CISSP Certified Expert Microsoft Windows 7 Upgrade Technical Support Company Microsoft Windows 7 Evaluation Integration Services

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    Fortinet 60 Series Firewalls Troubleshooting

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  • Career Opportunities Computer Security Consultant Akron, OH ISSAP Consultant Home Based Virtual Office Summit County Ohio

  • Engineer Windows and UNIX
    Support and Help UNIX with Windows

    Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Carrier Routing System IT Consulting Emergency Catalyst 8300 Integration Support

  • Immediate Online Support Services Jabber and CUCM Clusters
    Jabber Migration Consulting

    Progent's Jabber consultants can provide remote or onsite expertise to help businesses of any size to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.

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  • Cisco Network Consult Akron Ohio Computer Support Cisco Akron Canton

  • Microsoft Hyper-V 3.0 Virtual Machines On-site Support
    Microsoft Hyper-V Virtual Server Network Consultants

    Progent's Microsoft-certified professionals can help you evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your production applications, assess your network and server architecture for optimal performance with virtualization solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management personnel to track and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate business continuity processes that optimize network availability, and provide ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.

  • Akron Ohio Akron Locky Ransomware System-Restoration
  • Cisco Security Technical Services Cisco Switch Technology Consulting Company
  • Citrix and Microsoft Hyper-V Setup and Support Citrix StorageLink Gateway Consultant Services
  • Communications device patch management Consultant Server patch management Consultants
  • Computer Consultant Great Plains Migration Dynamics GP Computer Consultant

  • MCSE Expert Certified SCVMM 2016 Network Consultant
    Online Support SCVMM 2016 and VMware ESXi

    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of VMM, design workflows for building and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

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  • Consultant Services 64-bit Server 64-bit Upgrade Support Services
  • Consulting Email Virus Fingerprint Services ProSight Email Guard AES Encryption
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  • Deduplication Engineer MozyPro Services

  • SCCM 2012 Mobile Device Management Online Support
    Support SCCM 2012 Windows 2010 Provisioning

    Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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  • Duo MFA and Single Sign-on (SSO) Setup and Support MFA and Single Sign-on (SSO) Technical Support

  • SharePoint Online Professional
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    Progent's Microsoft-certified consultants can provide affordable online and onsite expertise, software development, and troubleshooting support for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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    Progent's Network Helpdesk Outsourcing Services for PC desktop support are designed especially for small businesses who require fast access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.

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  • Consulting BDR and Business Continuity Solutions
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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data.

  • Forefront Threat Management Gateway 2010 Cybersecurity Firm Security Organizations Forefront Threat Management Gateway
  • Hornetsecurity Altaro VM Backup Integration Professionals Hornetsecurity Altaro VM Backup Deduplication Computer Consultants
  • ISA Server Services ISA 2004 Firewall Troubleshooting

  • Immediate Network Consulting Altaro 365 Total Backup
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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.

  • Infor SyteLine CloudSuite 9.01 Consultant Consult Infor SyteLine CloudSuite Factory Track
  • Information Technology Consulting Cisco ASA Firewall with Firepower Firesight Integration Support
  • Information Technology Consulting Microsoft 365 Teams Integration Urgent Support Services Microsoft 365 Publisher Integration
  • Information Technology Consulting Windows Server 2019 Cybersecurity Windows Server 2019 Hyper-V Remote Troubleshooting
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  • Integration Firm DotNET Framework Top .NET IoT Development Firms
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  • Integration Windows Server 2012 R2 Microsoft Certified Windows Server 2012 R2 Active Directory Consultant

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    Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a modern security ecosystem that spans your data center and cloud resources and protects any user anywhere with any device.

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  • System Center 2016 Endpoint Protection Technical Consultant
    System Center 2016 and Exchange Online Integration Online Consulting

    Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

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    Progent's Windows 11 consulting experts offer an array of services for Windows 11 such as cloud integration, mobile device management, telecommuter access, security and compliance, centralized deployment, and Help Desk Call Center support services.

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    Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, managed security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single source for continuing technical support, administration, training, and security expertise.

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    ProSight Email Denial of Service Protection Professionals

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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  • Microsoft System Center Operations Manager Consultant Services
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    Remote 24x7 monitoring, automated alerts, and periodic reports are vital to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a level of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to assist your company to identify and fix a most IT network problems before they get big enough to hurt productivity.

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  • Email Scoring Thresholds Consultancy
    Email Quarantine Engineers

    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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  • Microsoft Virtual Server Administration Consulting Services IT Services Microsoft Server Virtualization
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  • Office 365 Excel Integration Consulting Services Microsoft 365 iPhone Integration Engineer

  • Help and Support Shared Service Desk
    Extended Helpdesk Network Consultant

    Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

  • Offsite DPM Data Backup Service Integration Services IT Consultant Microsoft DPM Offsite Data Backup Service
  • Online Technical Support Small Business Small Office Remote Technical Support

  • Professionals SentinelOne Singularity Control Integration
    SentinelOne Ransomware Defense Consultants

    Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).

  • Open Now Akron, Canton, Youngstown Software Consultant Akron, OH Remote Troubleshooting
  • Oracle database Development Cisco Oracle Designer

  • 24 Hour Microsoft Certified Specialists Azure Resource Manager
    Remote Microsoft Azure Storage Reports

    Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.

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    Progent offers customized online instruction for a range of client applications and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the benefits of traditional physical classroom seminars, such as immediate communication between students and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the availability of multiple students. Offered to individuals or groups of all sizes, Progent's virtual training permits the instructor to run the class from a remote facility and the students can be dispersed throughout an office or across the country. Virtual learning deploys proven teaching tools like virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized topics or extended in duration and broader in scope.

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    Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud integration, mobile device management, teleworker connectivity, security and compliance, streamlined provisioning, and Help Desk support services.

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    Progent's Technical Response Center (TRC) offers national extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to competent specialists as needed. For urgent problems, the Technical Response Center tries to answer your call for service in less than one hour.

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    Progent's team of application experts can provide advanced consulting, software development, integration assistance, and online classes for popular applications that address key areas including ERP, financials, management analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting services remotely, Progent can assist clients throughout the United States to eliminate the lost productivity and expense related to travel and on-site activity without compromising the effectiveness of technical services.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of ISA Server 2006 and provides a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help your company to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Even if your business has a minimal network services group and a limited IT budget, your information network can still feature the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the latest system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical business applications and servers operating.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for restoring services quickly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and maintain a disaster recovery solution powered by VMware SRM.

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    Progent can provide fast access to the skills of seasoned wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your company and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place Ubiquiti UniFi wireless access points for your required coverage and throughput.

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    Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security strategy, automate network management, help with application development, and generate and test a DR/BC plan.

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    Progent can help you in all facets of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Professional Microsoft Exchange 2003
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    Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.

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