Akron At Home Workers Solutions Support and Consulting
Help Desk Call Center Solutions Consulting Experts
Expanding your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Akron company to select the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can help Akron, Ohio organizations to succeed with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Help Desk Support for Telecommuters
A rapid, company-wide changeover to a teleworker workforce, which could be activated by a pandemic or as an element of a disaster recovery process, can overstretch even a well-staffed in-house Help Desk. Progent's Call Center services allow organizations to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services utilize Progent's nationwide team of online IT support specialists along with world-class ticketing and follow-up software to provide an economical, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from help requests to ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to check or revise their current tickets, enter information, and append screen captures or attachments. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Supplemental Service enables your business to supplement your current Support Desk team by sharing responsibilities for Call Desk services seamlessly between your regular IT support staff and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Support Desk service is based on a collaborative support solution based on the number one professional services automation platform for managing help requests and ticketing, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Call Desk Supplementation Services can enable your company to deliver best-in-class desktop support to your at-home workforce, visit Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Akron, Ohio business, call
An index of content::
24x7 Solaris Engineers
Network Consultant Solaris
Progent's Solaris platform consulting experts offer small companies and developers help with managing and supporting Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Consultant Services Virtual Machine Hosting
Technology Professional ProSight Hosting for Virtual Servers
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including lower capital expenditures, reductions in operational costs, better management focus, world-class protection, enhanced availability, and business continuity.
Microsoft 365 integration with on-premises environments Online Troubleshooting
Microsoft 365 Portal Online Support
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Microsoft Office 2003 Professional Services
Microsoft Office 2003 Network Support Consultants
Progent's IT outsourcing support offerings for small companies feature planning Windows XP, .NET, and BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, fixing chronic integration issues, and creating a comprehensive security plan. Progent can help you enhance system reliability and throughput with zero-downtime configuration, resilient network architecture, and proactive server monitoring. Progent also provides special project help for major upgrades and can help with requirements assessment, resource identification, BOM production, vendor selection, purchasing coordination, and professional documentation. Progent's computer outsourcing service also features education for office productivity programs such as Microsoft Office.
Microsoft Teams high availability Engineer
Consultant Microsoft Teams with Microsoft Stream
Progent can help you to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
wireless IP phones and Aironet APs IT Consultants
Support and Setup wireless VoIP phone integration
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within office, warehouse, retail or other venues where management wants user endpoints that offer more control, data security and ruggedness than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless IP phones usually requires that you set up and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and network management tools. Progent's certified experts offer remote and on-premises support to help your organization build and manage a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
LifeSize 220 Series Telepresence Consultant
Radvision XT5000 Consultant
Progent can provide access to a veteran specialist with years of hands-on experience configuring, maintaining, and upgrading video conferencing systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management team, your ISP, and your telepresence platform vendor to help your company increase the strategic value of your telepresence solution.
Ryuk ransomware hot line Consultant
Snatch ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
24x7x365 Citrix XenApp Datacenter Support Services
XenApp Application Delivery Consulting Services
Progent's Citrix consultants can assist you to design, install, administer, and troubleshoot a virtual application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist your organization to administer and support a remote datacenter that offers high availability, advanced protection, and fast disaster recovery.
NodeZero Certified Cybersecurity Penetration Testing information Systems Audit
NodeZero Cybersecurity Penetration Testing Cybersecurity Group
Progent's certified cybersecurity consultants can perform NodeZero-based penetration tests to verify your security defense tools and policies are correctly set up and effective.
Unified Messaging On-site Support
Urgent Unified CM PSTN gateway Help and Support
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, functions as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer an advanced IP-PBX by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable online and on-premises expertise to assist businesses of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can assist with any aspect of CUCM configuration and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange and Skype for Business.
Computer Consulting Microsoft Windows 8.1 Evaluation
Emergency Consultants Microsoft Windows 8.1
Windows 8.1 is designed to run on devices from smart phones and slates to engineering workstations. An abundance of innovative capabilities, such as touch screen support and iconic live tiles GUI, offer a broad selection of advantages for companies who understand how to exploit them. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and make sure you gain significant competitive value from the operating system's various new and enhanced technologies.
Snatch ransomware recovery Consulting
Consultant Services NotPetya ransomware recovery
Progent's seasoned ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.
Mandrake Linux Engineer
24-7 Computer Consulting Red Hat Linux
Progent's Linux support services offer small businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
External Cybersecurity Inventory Specialists
Largest Cybersecurity Inventory Technology Professional
Progent offers two low-cost service bundles intended to enable small companies to get an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure computer inside your firewall to uncover the risk to inside assaults. Both security inventory packages are configured and executed from a protected external site.
Setup and Support SCVMM 2012 VHDX Resizing
VMM Self-Service Portal Remote Consulting
Progent can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your company to migrate from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 environment so you get maximum business value.
Video Conferencing On-site Support
Top Radvision XT5000 Consultants
Progent can provide the support of an accredited engineer with an extensive background integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing solution that protects your current investment and optimizes the business value of your IT network. Progent also offers the expertise of network infrastructure consultants who can help businesses of all sizes to create and troubleshoot a communications network that provides the speed, dependability, security, and expandability required to support your telepresence solution.
Operations Manager Integration Support
MCSE Expert Certified Operations Manager Remote Consulting
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Cybersecurity Contractors Check Point Ransomware Protection
Check Point Ransomware Protection Forensics Services
Progent's Check Point Software consultants can help you select and configure Check Point Software Firewall and VPN software and hardware based on Check Point's technology to provide an economical and effective security defense for your corporate network. Progent can also help you configure other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a central source for continuing network support, administration, education, and consulting expertise.
Ryuk ransomware protection Consult
ransomware cleanup and recovery Professional
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
UNIX Specialist
24-7 UNIX Specialist
Progent's Solaris family support experts offer small businesses and software developers support for managing and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience provides you with a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
CCIE Certified Jabber and Microsoft Office Integration
Jabber Migration On-site Support
Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the technologies that make up building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
24x7 Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Technical Support Services
wireless IP phone integration Remote Support Services
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Apple iPhone Network Consulting
macOS and OS X IT Services
Progent's consultants offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For computer networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and supporting a network environment that is available, safe, fast and able to achieve your company's business goals.
Urgent Positions Cisco CCDP
Microsoft Consulting Freelancing Jobs
Progent is seeking to hire full-time, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and high-end network design consultants with experience in mobile access, wireless connectivity, high uptime, disaster recovery, information protection, and VMware. Progent also is looking for professionals who can join our staff of desktop support technicians and off-site troubleshooting experts. In addition, We are seeking experienced administrators able to perform effectively in Progent's high-growth, virtual office culture.
ransomware removal and data restore Consultant
Engineer ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Emergency Cisco CUBE and SIP Support and Setup
Top Quality Computer Consultant SIP Migration
Progent's Cisco CCIE-certified SIP integration consultants can assist you to design, integrate, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide affordable online or on-premises support to assist companies to migrate efficiently to an advanced unified communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.
Envisioning Phase: Requirements Definition Integration Firm
Envisioning Phase: Requirements Definition Small Business IT Consulting
When conducting IT tasks for corporate clients, Progent follows a structured methodology driven by defined milestones in order to achieve budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are documented to make available a detailed description of IT services delivered and to help in downstream system support.
24/7 IT Consultant Smartphone
Ubiquiti UniFi Controller Computer Consultant
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Exchange 2000 Server Online Technical Support
Exchange Server 2000 Upgrade Consultant
Progent is one of the most qualified information technology support companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Setup and Support Microsoft Dynamics SL
Microsoft Retail Management System Consulting Services
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your particular business requirements. Progent's Microsoft consultants provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for secure, company-wide resource sharing as well as integration with Customer Relationship Management packages.
Wireless Bridge Professional
Wireless Bridge Information Technology Consulting
Progent's wireless professionals can help small businesses plan, select, test, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a level of security that matches or excels wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and install the wireless link technology that align best your company requirements.
24 Hour Exchange 2016 Outlook on the web Setup and Support
24-7 Exchange 2016 DLP Setup and Support
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Windows 2000 Server Professional
Migration Consultants Windows Server 2000
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support services include system design, deployment, project management, on-site and remote technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Live Communications Server Network Consultants
Microsoft LCS Server IM Support and Help
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Office Communications Server across your entire corporation.
Service Reports Computer Consulting
Service Database Integration Support
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or local support organizations who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The practice of detailing and organizing support records results in more efficient support and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Exchange messaging and groupware Consultant Subcontractor Jobs
No Commute Consulting Careers
Progent's work environment will allow you to become a more capable consulting professional by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by attracting the top professional talent for you to work with, offering a state-of-the-art network and communications infrastructure, running custom application utilities to enable the highest level of support, and by optimizing our business structures for finding and retaining clients.
Professionals Wi-Fi RF Spectrum Analysis for Wi-Fi
Wireless LAN Site Survey Online Help
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that delivers the coverage, speed, density, security, and roaming capability your company requires.
SentinelOne Ransomware Rollback Specialist
SentinelOne Endpoint Security Services
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Technical Support Services Telecommuter Collaboration Software
IT Consulting Telecommuter Collaboration Software
Progent can assist small and mid-size organizations to deploy collaborative solutions to make it easy for their at-home workforce to benefit from productive teamwork with fellow workers and other stakeholders.
Solaris with Windows Consultant
Emergency UNIX, Windows Consultant Services
Progent can help your business to plan and execute a smooth migration from a UNIX-powered IT system to a network based on MS Windows and capable of running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your information and reduce business discontinuity by developing an efficient migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, transition planning and validation, Exchange migration support, data and application software migration, and processor and media migration and economization.
Microsoft Virtual Server Administration Specialist
Microsoft Server Consolidation Network Engineer
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by software first developed by Connectix, provides the power needed to accomplish server consolidation, application migration, and server isolation projects via virtualization techniques in an enterprise-ready IT environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve operational efficiency in application programming and testing, migration from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your business to assess and deploy MS Virtual Server.
network evaluation Lab Engineer
Capacity Planning Test Lab Specialist
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to configure effective test systems, the lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.
Wireless LAN Site Survey Troubleshooting
Wi-Fi RF Spectrum Analysis for Wi-Fi Support Outsourcing
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Microsoft Exchange 2000 Upgrade Remote Support Services
Exchange 2000 Server On-site Technical Support
Progent is among the most experienced network consulting companies for designing email solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses receive all the advantages of Microsoft Exchange Server 2000 under typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Remote Troubleshooting Hornetsecurity Altaro VM Backup Replication
Network Consultant Altaro VM Backup and VMware ESXi
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to help you to design, deploy, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
ransomware cryptoworm recovery Professionals
Sodinokibi ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
ASA Firepower Technology Consulting
Firepower Services Support
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and debug firewall solutions based on ASA firewalls with Firepower Services.
Biggest System Center 2016 and VMware Integration IT Services
System Center 2016 Online Consulting
Progent has more than 20 years of experience configuring, maintaining and troubleshooting the key components included with Microsoft System Center and can assist you to plan, configure, maintain, and fix your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help you to upgrade to the current version of Microsoft System Center from a previous one or from another IT management solution to provide the benefits of best-in-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Meraki Cloud Management Support
Meraki CMX Technology Consulting
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to assist businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
UNIX Specialist
Integration Support Solaris
If your office network mixes Sun Solaris technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy management, seamless information exchange, high reliability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence support offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Contact Center services.
Professional Microsoft Exchange
24x7x365 Expert Microsoft Certified Exchange Server 2003 Upgrade Network Consulting
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
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