Expanding your remote workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Akron organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Akron, Ohio organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.
Help Desk Support for Remote Workers
A rapid, organization-wide transition to a from-home business model, which could be activated by an epidemic or as a component of a disaster recovery preparedness plan, can overstretch even a high-performing internal Call Center. Progent's Call Center services make it possible for businesses to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Akron, Ohio business, phone