Enlarging your remote workforce can have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Akron company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns top value. Progent offers services ranging from on demand guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Akron, Ohio organizations to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Services for Telecommuters
A sudden, company-wide changeover to a teleworker workforce, which might be the result of a pandemic or as a component of a disaster recovery/business continuity process, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Akron, Ohio business, call