Small office networks located inAlabamacan get immediate online access to a Cisco authorized CCIE infrastructure consultant to help with the toughest problems involving your IT network. Progent offers the services of the most extensive group of CCIE network consulting experts available online of any nationwide service firm in the United States. Rates are affordable, billing is by the minute, engagement is quick, and service is unbeatable.

In case yourAlabamacompany is based beyond larger metropolitan areas likeBirmingham, Birmingham, Mobile, or Huntsville, access to Cisco certified CCIE experts may be hard to get when there's a crisis. This can result in a drop in income for your business. By calling Progent's remote support, you have access to a Cisco CCIE professional ready to deliver the expertise to get your computer network on line.

What Makes Access to a Cisco CCIE So Significant?
A CCIE (Cisco Certified Internet Expert) is a world-class network expert who earns this ultimate title only after strenuous testing supervised by Cisco. CCIE-certified consultants can deal with the most complicated issues surrounding network deployment, troubleshooting, and configuration. Progentís CCIE-certified support specialists work freely with Cisco's internal engineers in analyzing issues with Cisco IOS software and coming up with workarounds or obtaining software patches to resolve problems. Most CCIEs are employed by large corporations or national ISPs, and so their help is not readily accessible to the general public.

For small and midsize organizations in Alabama, Progent can provide easy, quick, and affordable remote access to Cisco certified CCIE engineers. Cisco Certified Internetwork Experts (CCIEs) are elite networking gurus who earn this prestigious classification only after intense testing by Cisco. CCIEs are able to resolve even the most complex problems surrounding network planning, setup, performance, repair, and maintenance. Progentís CCIE experts cooperate closely with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or obtaining patches to correct problems. Progent offers prompt remote response from a CCIE so that you can receive timely assistance for complex network issues that are affecting worker productivity but are outside the expertise of your local IT support resources. Progent's CCIE support experts can link to your network using advanced remote support technology in order to provide rapid and cost-effective analysis and remediation of urgent network difficulties.

How Progent's CCIEs Offer Help with Cisco-Powered Networks in Alabama
Progent's Cisco-certified online professionals offer high-level help for a broad range of Cisco networking technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Following Cisco's purchase of Sourcefire, the whole family of Cisco ASA 5500-X firewalls can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular network intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, configure, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See more information about ASA Next Generation Firewalls with Firepower Services integration and debugging services.

Cisco Router Technology
Progent's Cisco Certified consultants can help you to design, configure, and support a converged network infrastructure that can streamline operations, reduce expenses, and accelerate ROI. By teaming Cisco integrated services routers with Cisco Catalyst switches expertise and Cisco Aironet indoor and outdoor APs integration support or Cisco Meraki cloud-managed APs configuration services, Progent can significantly enhance the strategic value of your integrated network in Alabama. Progent offers comprehensive phone-based troubleshooting. To learn more concerning Progent's expertise in Cisco router technology, see Cisco Routers Professional Services.

Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Controllers
Progent can provide a Cisco-certified Wi-Fi integration consulting professional to assist you to design, deploy, maintain and troubleshoot a converged wired/wireless environment integrating a broad array of wireless devices that offer the identical protection, expandability, and ease of management you expect from your wired environment. Progent's Aironet Wireless Access Point experts, Meraki Wi-Fi AP specialists, and Cisco wireless controller experts can assist you to maintain early-generation wireless products from Cisco or upgrade seamlessly to the latest 802.11ac Wi-Fi technology. Progent can also help your IT team to carry out advanced Cisco wireless VoIP phone configuration with Aironet and Meraki access points for mobile onsite collaboration. Progent's CISA and ISSAP security consultants can advise you about how to build security into your wireless network and your business operations. Progent's disaster recovery consultants and business continuity consultants can show you how to set up the HA technology built into Cisco's wired/wireless technologies so your converged network delivers continuing business value. Progent can provide affordable remote and on-premises wireless site surveys to help you to plan and deploy a Wi-Fi LAN with custom-designed AP clusters optimized for your individual office layout, building structure, and intended application.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX solution by integrating tightly with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Products
Progent's Cisco-certified CCIE network consultants offer advanced remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small companies and campus LANs to giant data centers and public clouds. Progent can show you how to implement Cisco's rapidly evolving switching technology to achieve the speed, scale, uptime, virtualization, security and manageability needed by your organization. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To learn about Progent's consulting and support for Cisco's Nexus line of switches, refer to Nexus switch consulting and troubleshooting services. To find out about Progent's support for Cisco Meraki switches, refer to Meraki switches configuration and management.

Cisco Security Technology
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to assist you to choose, deploy, and support Cisco security solutions. Progent's CISM, CISSP, and ISSAP security specialists can advise you about how to build protection into your company's operations in Alabama and Progent's GIAC-certified information assurance experts can help you to design and operate SIEM solutions that allow you to comply with regulatory mandates for security incident reporting. Progent can help you to create a documented security plan to establish precise security policies, deploy monitoring and auditing software, design and install a secure connectivity architecture that incorporates technology from diverse vendors, provide outbound spam and virus filtering with content filtering for incoming and outbound email, and advise you about procedures to maximize the safety of your infrastructure. Progent's security consulting is available to help you implement an ASA Next Generation firewall, design secure remote access to messaging and corporate information, and implement or troubleshoot Virtual Private Networks. To learn additional information about Progent's services for Cisco security products, go to Cisco VPN and Network Security Engineering Expertise.

SIP Connectivity Solutions: SIP Trunks and CUBE Configuration Expertise
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration experts can help organizations of any size to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or onsite support to assist businesses to migrate efficiently to a productive unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

Cisco Network Management
Progent's Cisco-Certified network consultants can assist you to use Cisco's network management utilities alongside an array of powerful open source and proprietary programs to create a complete management toolkit to keep your network functioning smoothly, conserve valuable resources, secure your information, recover quickly from equipment failure or malicious assaults, and allow you to expand or repurpose network hardware effectively and affordably as your Alabama company evolves.

Progent can also help you to use network management utilities to analyze and categorize system data to implement traffic shaping, which permits you to configure Cisco routers to impose a variety of throughput restrictions on designated classes of processes according to the importance you assign. By storing and queuing excess packets above your contracted volume, and by giving preference to business-critical applications, traffic shaping can prevent ISP excess usage penalties from spinning out of reach and/or avoid lost productivity resulting from indiscriminate policing of your network bandwidth restrictions during periods of heavy use. To find out additional information about Progent's network management support services for Cisco-powered networks, visit Network Management Expertise for Cisco-powered Environments.

NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
FlexPod is a best-practice cloud architecture developed and validated jointly by NetApp and Cisco to combine servers, network infrastructure and storage resources for hosting shared applications and management tools. To learn more concerning Progent's consulting services for NetApp and Cisco FlexPod cloud integration, go to NetApp and Cisco FlexPod Cloud Architecture Consulting Services.

How to Contact a CCIE Network Engineer Immediately
To find out how you can contact a Certified CCIE for remote assistance in Alabama, call 1-800-993-9400 or go to Urgent Online Network Support.



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    Microsoft CRM helps mid-market businesses nurture profitable client relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your sales or customer service data.

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    Windows Active Directory requires significant field experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experts in designing, deploying, and supporting sophisticated Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production Active Directory environments, and fixing unsuccessful installations of AD and AD-integrated programs.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without sufficient in-house resources to configure proper test environments, the lab cuts capital outlay and technical risk while keeping critical network projects on schedule.

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    Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by identifying threats and filtering network traffic according to user class and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.

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    Progentís Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

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