Small company computer networks located anywhere in the state of Alabama can get immediate remote contact with a Cisco qualified CCIE infrastructure expert to assist with the toughest problems affecting their IT network. Progent retains the most extensive team of CCIE network support professionals accessible remotely of any independent service organization in the United States. The cost is affordable, billing is by the minute, engagement is quick, and support is unbeatable. In case your Alabama business is located beyond larger metropolitan areas including Birmingham, Birmingham, Mobile, or Huntsville, help from qualified CCIE experts may be unavailable during a network crash. This could mean lost income for your business. By utilizing Progent's online services, you have access to a CCIE professional who can provide the help to keep your computer network operating.

Why is Support from a Cisco-certified CCIE So Important?
A Cisco CCIE is a world-class networking specialist who earns this elite certification by passing strenuous examinations given by Cisco. CCIE-certified consultants can deal with even the most complex problems associated with computer network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's internal staff in analyzing issues with IOS software and coming up with workarounds or obtaining software updates to correct bugs. The vast majority of CCIEs work for large enterprises or national Internet providers, and so their services are not easily accessible to small businesses.

For organizations throughout Alabama, Progent can provide convenient, quick, and cost-effective remote access to Cisco certified CCIE engineers. CCIEs are elite network subject matter experts who are awarded this prestigious classification only through thorough testing by Cisco. CCIEs are able to resolve the most complicated issues associated with network topology, integration, capacity, troubleshooting, and support. Progent's CCIE professionals cooperate intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or acquiring patches to resolve anomalies. Progent can provide prompt online response from a CCIE so that you are able to receive timely help for tough network issues that are affecting worker productivity but are beyond the scope of your local IT service providers. Progent's CCIE consulting experts can access your environment using state-of-the-art remote support technology in order to deliver quick and affordable diagnosis and remediation of critical network difficulties.

Ways Progent's Cisco Qualified CCIEs Offer Expertise with Cisco-Powered Networks in Alabama
Progent's Cisco-certified experts offer world-class support for a wide array of Cisco technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and Legacy PIX 500 Security Appliances
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Since Cisco's purchase of Sourcefire, the entire family of Cisco ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the market's most popular intrusion protection system (IPS). Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your company to design, configure, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Find out more information about ASA Next Generation Firewalls with Firepower Services configuration and debugging support.

Cisco Routers
Progent's CCIE and CCNP Certified consultants can help your company to design, configure, and support an integrated business network that can simplify operations, reduce costs, and accelerate ROI. By teaming Cisco integrated services routers with Catalyst switches support and Aironet access points deployment support or Cisco Meraki access points configuration support, Progent can dramatically enhance the strategic value of your integrated network in Alabama. Progent offers comprehensive remote troubleshooting. To learn more concerning Progent's services for Cisco router technology, refer to Cisco Routers Professional Services.

Cisco Catalyst and Cisco Meraki Wi-Fi 5 and Wi-Fi 6/6E Access Points and Wireless Network Controllers
Progent can provide a Cisco-certified wireless integration consulting professional to help you to plan, deploy, manage and troubleshoot a converged wired and wireless ecosystem incorporating a wide range of wireless products that offer the same security, extensibility, and ease of management you expect from a wired network. Progent's Catalyst Wireless Access Point experts, Meraki Access Point consultants, and Cisco-certified WiFi controller experts can help you to manage legacy Wi-Fi solutions from Cisco or upgrade seamlessly to current 802.11ac Wi-Fi technology. Progent can also help you to carry out efficient Cisco wireless IP phone configuration with Cisco access points for mobile on-premises collaboration. Progent's CISM and CISSP security consultants can show you how to design protection into your WLAN and your company's processes. Progent's disaster recovery consultants and business continuity planners can show you how to deploy the high availability (HA) features incorporated into Cisco's wired/wireless products so your converged network delivers continuing business value. Progent can provide value-priced remote and on-premises wireless site surveys to assist you to plan and install a wireless LAN with custom-designed access point clusters optimized for your specific office layout, building structure, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST solutions for survivability.

Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Collaboration
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX solution by integrating closely with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of CUCM setup and troubleshooting in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE networking support, creating UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Catalyst, Nexus and Meraki Switches
Progent's Cisco CCIE-certified network consultants can provide world-class online and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize organizations and campus LANs to giant data centers and ISPs. Progent can help you to deploy Cisco's continually evolving switch solutions to achieve the performance, expandability, availability, virtualization, data protection and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch support. For details about Progent's support for Cisco's Nexus line of data center switches, refer to Cisco Nexus switch consulting and support. For details about Progent's support services for Meraki switches, refer to Meraki switches integration.

Cisco Security Technology
Progent can give you access to a certified CCIE or Cisco Certified Network Professional (CCNP) to help you to choose, integrate, and maintain Cisco security technology. Progent's CISM and CISSP security specialists can advise you about how to build protection into your company's operations in Alabama and Progent's GIAC-certified information assurance experts can help you to design and operate Security information and Event Management (SIEM) solutions that enable you to stay compliant with regulatory mandates for prompt incident reporting. Progent can help you to produce a written security strategy to establish clear security policies, deploy monitoring and tracking software, design and implement a secure connectivity infrastructure that incorporates products from a variety of vendors, provide outbound spam filtering with content filtering for incoming and outbound email, and recommend steps to optimize the safety of your network. Progent's security consulting is available to help you configure an ASA Next Generation firewall, design safe remote and mobile connectivity to messaging and business data, and install or repair Virtual Private Networks. To read additional information about Progent's services for Cisco security solutions, visit Cisco VPN and Protection Consulting Help.

Cisco SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration consultants can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or onsite expertise to help you to migrate smoothly to a modern unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

Cisco-based Network Management Solutions
Progent's Cisco-Premier network management consultants can assist you to use Cisco's management utilities in combination with a selection of powerful open source and proprietary applications to create a comprehensive network management solution to keep your infrastructure running smoothly, consolidate expensive resources, secure your data, recover rapidly from equipment failure or malicious assaults, and allow you to expand or repurpose network hardware intelligently and affordably as your Alabama company grows.

Progent can also show you how to utilize network management utilities to monitor and categorize system data to implement traffic shaping, which allows you to program Cisco routers to enforce different bandwidth constraints on certain types of processes based on the priorities you assign. By buffering and queuing data packets that exceed your committed rates, and by assigning preference to business-critical applications, traffic shaping can keep Internet Service Provider excess usage charges from spiraling out of reach and/or avoid gaps in productivity resulting from indiscriminate enforcement of your network bandwidth restrictions during periods of heavy use. To find out more about Progent's network management consulting services for Cisco networks, see Network Management Solutions for Cisco-powered Environments.

NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
FlexPod Datacenter is a best-practice private cloud architecture created and validated jointly by NetApp and Cisco to consolidate servers, network fabric and SAN storage resources for hosting shared applications and network management software. To learn more details about Progent's consulting services for NetApp and Cisco cloud integration, visit NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How to Get in Touch with a CCIE Network Expert Now
To learn how to get in touch with a Certified CCIE for remote support in Alabama, call 1-800-993-9400 or go to Urgent Remote Computer Support.



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  • Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has shown a knack for developing sophisticated IT solutions in his roles as as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major enterprises.

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