For office computer networks located throughout the state of Alabama, Progent's Microsoft qualified consultants can provide remote phone help and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed enterprise-level expertise, software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the expense and delays normally associated with on-site service visits.

If your Alabama business is situated beyond the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in expertise, or not available during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems persisting for too long. Progent’s group of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online support services to assist companies of all sizes to connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange and Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients without adequate in-house resources to assemble effective test environments, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.

Simple Engagement and Billing Structure
Progent's easy by-the-minute billing model has no complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra charges that increase service. For remote support during normal working hours, you pay only for the time spent working on your problem. If it only takes ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually onsite working on your problems. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may be charged for our expert’s travel time, but never a higher emergency rate. Because Progent has a large pool of expert consultants located within the entire service territory, an available consultant is usually close by to help. Progent can in addition offer onsite service to most zip codes in the U.S. within 24 hours of receiving a support request. Progent's online support team has delivered help to small companies in every state (Refer to Progent's nationwide testimonials.)

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to develop and execute a risk management strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service organizations to manage complex supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that spans from occasional guidance to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Planning and Deployment Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite expertise for companies of any size to assess the benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco UC. Progent's certified network security experts can help you create and validate a security environment for your Skype for Business solution that meets regulatory standards.

Data Backup Expertise
Progent's backup and restore experts can provide consulting support for a broad range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent supports all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as an affordable end-to-end service for reliable backup and disaster recovery.

Exchange Server 2010 Upgrade Consulting
Progent's Microsoft-certified Exchange 2010 Server engineers can help you to maintain and debug your existing Exchange 2010 Server environment or provide the assistance of certified Exchange Server 2016 consultants and Exchange Online consultants to help you assess the benefits of upgrading to a modern release of Exchange that offers fast ROI by improving your workers' efficiency, lowering the expense of hardware and service, simplifying management, and integrating your vital communications platforms.

MS Dynamics GP Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, works with popular smart phones and tablets, allows single login with Azure AD, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad technical skills and experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the business value of your investment in this mission-critical platform.

Design, Integration and Support Services for System center 2012
Progent's System Center 2012 consulting experts have more than a decade of experience deploying, supporting and fixing the key platforms included with System Center and can assist you to design, install, maintain, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to help you to move to the latest version of System Center from a previous one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application availability and performance monitoring.

SharePoint Support
Progent's Microsoft-authorized SharePoint Server 2013 specialists, SharePoint 2010 specialists and SharePoint 2007 support professionals can help you evaluate the economic justification for implementing the current version of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint for your circumstances, provide configuration and integration expertise, assist you to set up Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint Server, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk Call Center support.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Help.