For small office computer networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated tools, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and delays associated with in-person technical service calls. In case your Alabama small business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer support options may be limited in technical expertise, or not available during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.

Microsoft Exchange 2016 Migration Support Services
Progent's MS Exchange 2016 Server experts can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment help and Office 365 Exchange Online integration to assist you to move to a more modern release of Exchange Server.

Cisco Firepower NGFW Series Firewalls Integration Services
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist you to plan and execute an efficient upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources. For more information about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), see Cisco Firepower Series firewalls consulting expertise.

Windows Server 2022 Solution Design and Integration Consulting
Microsoft Windows Server 2022 builds on the technology behind Microsoft Windows Server 2019 and related products to offer improvements in critical areas such as multi-layer security, native support in Microsoft Azure for major Windows Server workloads, unified administration for hybrid on-prem and multiple-cloud deployments, plus greater uptime for Azure-based VMs. Progent's Microsoft-certified Windows Server 2022 consultants can help you to design and implement an efficient move to Microsoft Windows Server 2022 based on your current network model or a new on-prem, cloud-hosted, or hybrid architecture. Progent's experts can assist you to evaluate the strategic value of migrating to Microsoft Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's latest features including zero-downtime Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache. For more information, visit Microsoft Windows Server 2022 solution design and migration expertise.

Microsoft Teams Planning and Integration Consulting Services
Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group communications and collaboration. Progent's Microsoft Teams consultants can help your organization to plan an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

Power BI Integration Consulting
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can assist you implement and manage an on-premises, cloud, or hybrid architecture for Power BI. To learn more, see Progent's Power BI integration services.

Oracle Database Administration Services and Application Programming
Progent offers affordable access to an Oracle expert for Oracle DBA support or an Oracle application developer. Progent can assist your business to develop efficient mechanisms for critical Oracle DBA activities such as database tuning, backup and restore strategies, and database protection, or train your in-house staff how to follow industry best practices for streamlining various administration tasks. Progent can in addition provide the services of a PL/SQL programmer to help you to design, test, troubleshoot, or port Oracle programs that can vary from forms to data-driven web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Cisco Small Business 100, 300 and 500 WiFi APs Configuration and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite configuration and debugging services to help your organization to design, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture. For more information about Progent's support for both current and legacy Cisco Small Business 100, 300 and 500 family of WiFi APs, see Cisco Small Business 100, 300 and 500 WiFi APs consulting services.

Consulting and Support Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for critical applications by offering unified, mixed-platform monitoring of IT resources deployed throughout on-premises systems and cloud environments. Progent's consulting team offers world-class remote and onsite expertise to assist businesses of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from earlier releases or from different monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources based in public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent can assist you upgrade from SCOM 2016 to more recent releases such as SCOM 2019 and SCOM 2022 .

Palo Alto Networks Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security environment that spans your data center and cloud resources and guards all users at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a DR system based on VMware SRM and VMware NSX.

Windows 11 System Design and Migration Expertise
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, centralized provisioning, and Help Desk support services. Progent can also assist you to plan and implement an affordable migration from Windows 10 to Windows 11. For more information, refer to Windows 11 planning and migration expertise.

Talk to a Progent Computer Consultant
To find out how to contact a Progent network support expert for remote or onsite help, phone 1-800-993-9400 or go to Online Computer Help.



An index of content::


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