For small company computer networks located throughout the state ofAlabama, Progent's Microsoft qualified professionals can provide online support and remote troubleshooting to repair your network systems problems fast and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support knowledge bases to diagnose and repair network problems while avoiding the cost and time delays associated with on-site technical service visits.
If yourAlabamabusiness is located outside of the larger metropolitan areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support choices may be limited in expertise, or not available during a crisis. This results in a network environment that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís group of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.
NetDocuments Consulting Services
NetDocuments is a cloud-based document management system built for law practices. Progent offers access to NetDocs consultants who can provide expert advice to assist your organization to design, configure, administer, optimize, or debug a DMS solution based on NetDocs. For information about Progent's consulting support for NetDocuments, visit NetDocuments DMS support services.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
SonicWall-certified Firewall Consulting Services
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business operations. To learn more, visit SonicWall-certified firewall consultants.
Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security engineers can help you to perform complete security assessments, restore operations rapidly from virus and worm attacks, set up firewalls, configure secure techniques for off-site and mobile access, install spam and virus filtering and email encryption, and craft a company-wide security strategy based on 24x7 automated network monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.
Google Android Smartphone Integration and Management
Progent's Android phone and tablet integration consulting services have years of background delivering online and onsite assistance for businesses of any size who need to incorporate Android phones into their IT systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve technical problems that involve numerous manufacturers and that entail a mix of older and current information technology. Progent offers cost-effective online technical support to assist you with any stage of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to help you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete strategic IT projects on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, every Progent engineer has access to the technical and training resources needed to provide the best information technology support possible. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration expertise, and software programming services permit small business clients to take advantage of the wide array of skills associated with the IT departments of large enterprises without the significant cost and distraction of maintaining a large in-house IT team.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to help you to plan, program, pilot test, install, manage, and debug applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and resolve compatibility problems between various releases of Office Excel. Progent can provide as-needed support to organizations who need a quick solution to a stubborn issue related to Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business applications based on Excel. Progent's affordable webinar training for Excel can be customized to address the special requirements of individual users or groups.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and more secure Active Directory implementation. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Eliminate Dependence on an Individual Freelance Consultant
By building a partnership with a full-service network consulting and support organization such as Progent as opposed to a freelance consultant, you are ensured timely access to knowledgeable professionals whenever you require them. You no longer have to worry that sickness, training, vacations, or conflicting jobs with different customers will leave you without help during an emergency.
Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure integration consultants can help you with any aspect of Microsoft Azure migration such as needs definition, readiness assessment, solution design, pre-production testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid environment that transparently integrates physical datacenters with Azure services.
After-hours Remote Technical Support
Progent's low-priced after-hours online support program offers clients 24x7 access to online technical support from Progent's TRC. Support services available outside regular business hours include fixing problems with Microsoft servers, Windows desktop troubleshooting, help with Microsoft Office applications, system backup and recovery, and fundamental routing and switching help for Cisco technology.
Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates collaboration by offering flexible set of options for accessing calls and messages within a framework that is easy to implement and manage. Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to medium businesses and corporate branch locations with as many as 500 users. Progent's Cisco-premier CCIE consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you maximum competitive value.
Comprehensive Support Services for Systems at Colocation Sites
There are hundreds of enterprise-grade colocation centers in the and larger cities throughout the United States, and Progent's colocation consulting experts can enhance your network's fault tolerance and performance by helping you select a colo site that meets the particular needs of your organization including geographic location, space, communications, affordability, and extra additional features and services. Progentís data center IT services are designed for companies with equipment housed at colo hosting facilities and requiring on-demand on-premises help at the co-location facility as well as remote help from Microsoft and Cisco Certified experts. Progent offers a selection of co-location center support services including network topology analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, development and installation of high availability systems, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server clustering systems.
Video Conferencing Consulting Expertise for Teleworkers
Progent's experts can help small and medium-size businesses to implement and debug video conferencing solutions to enable their remote workforce to interact securely and effectively with colleagues and clients. To find out about ways Progent's experts can assist organizations to install and maintain conferencing platforms for telecommuters, see conferencing consulting services for an at-home workforce.
Stealth Penetration Testing
Stealth intrusion testing is a key part of any overall IT system security strategy. Progentís security experts can run thorough stealth penetration security tests without the awareness of your organization's in-house IT resources. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and actively observed.
Contact a Progent Network Support Expert
To see how to contact a Progent computer consultant for online or on-premises expertise, phone 1-800-993-9400 or visit Remote Computer Help.