For office computer networks located throughout the state ofAlabama, Progent's Microsoft qualified technical team members can provide remote phone support and remote troubleshooting to repair your network troubles quickly and affordably. Progent has developed enterprise-level skills, software tools, and support databases to identify and resolve computer network problems while avoiding the cost and delays associated with in-person service visits.

If yourAlabamasmall business is located outside of the larger urban areas such asBirmingham, Birmingham, Mobile, or Huntsville, your local computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent's group of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the job, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer advanced remote support services to assist companies of any size to connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective hybrid environments that can include Windows and Linux operating systems and applications in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft 365 integration with on-premises Exchange and Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting.

Full Array of Security Consulting Services
Progent's CISSP, CISM, and ISSAP certified security experts can help your company to perform complete security assessments, recover rapidly from attacks, configure firewalls, set up safe techniques for off-site and mobile connectivity, install spam and virus protection and email encryption, and develop a corporate-wide security plan built around 24x7 automated network monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

Live Online Training Classes for Popular Desktop Apps
Progent offers online classes for an array of productivity applications. Progent's Webinar training covers areas that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, Publisher collaboration, Office Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 configuration, and Windows 11 upgrading. Online training provides the advantages of traditional in-person sessions, including instant communication between students and trainers, but avoids the expenses of travel and the hassle of attempting to accommodate the availability of teachers and trainees.

Online Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online technical support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified professionals have the experience to assist you to troubleshoot and solve tough network problems quickly and affordably. The scope of information technology expertise represented by Progent's staff of engineers makes it possible to escalate even the toughest issues to the right specialists as required. Whether you need one-time phone support and online troubleshooting or continuing access to a Help Desk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the high cost and administrative hassle of maintaining a large in-house support group.

Fortinet NGFW Firewall Experts
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet firewalls to protect all your digital resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge. To find out more, see Fortinet firewall consultants.

Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts offer affordable online and on-premises consulting to assist companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

Failover Clustering Support for Microsoft Windows Server
The failover server cluster feature set built into the most recent releases of MS Windows Server is dramatically re-engineered to streamline the installation, setup, and management of clusters and to offer greater levels of system dependability, security, performance, and flexibility. New or improved features include cluster verification, revamped configuration and installation, improved cluster management, redesigned cluster architecture for maximum availability, better security and quorum models, minimization of failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can assist you assess the business benefits of Windows clustering, design and execute an installation, educate your IT staff to administer your cluster environment, provide continuing consulting and technical help services, and produce and test a business continuity procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can show you how you to design and build an affordable disaster recovery solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Microsoft Exchange 2019 Planning and Configuration Services
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with M365; and configuring Outlook. To learn more, visit Progent's Microsoft Exchange 2019 Server deployment services.

Microsoft Office Access Database Application Development
Progent's Microsoft Access developers and consultants offer economical online support for all editions of Office Access including Access desktop and Access Web App and can provide expert help for Access application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar classes for Office Access development and DBA services.

Affordable Computer Support Solutions
Many small organizations rely on poor metrics when searching for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take several times longer to perform the identical task than an experienced Information Technology expert. For example, billing a third less per hour, but taking three times longer for the same task is hardly a bargain. Still worse, a poorly designed or configured network infrastructure that is undependable and difficult to administer or expand can cost a business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Progent's Cloud Integration Services for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that combines both local and cloud-based resources. Progent's Microsoft-certified Windows Server Essentials consulting experts can provide budget-friendly online expertise and troubleshooting services to help you manage your Microsoft Windows Server 2012 R2 Essentials environment. Subsequent to releasing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These updated releases improved Azure integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be performed manually. This also removes the client backup and remote web access functions. Microsoft recommends that small organizations running Windows Server Essentials transition to Microsoft 365. Progent's Microsoft Azure planning and integration consultants can help you plan and carry out a cost-effective migration from any release of Windows Essentials to Microsoft 365.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer consultant for online or onsite help, phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.

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    Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

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    Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of performance that information security professionals are required to master. It gives business management the confidence that those who have qualified for their CISM certification have the experience and capability to provide efficient security management and support services.

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    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a safe and reliable facility on a fast, high-availability virtual machine set up and supported by Progent's network service professionals.

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    Progent's certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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