Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, clock, and user accounts; configuring iBGP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing tables, line settings and BGP peering arrangements; installing current IOS image; validating failover; troubleshooting VPN problems; creating a network diagram and documenting router setup; plus security and disaster recovery planning.
Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of all sizes to maintain, optimize and troubleshoot your existing SCVMM ecosystem. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to plan and carry out an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security capabilities, high availability VMM storage fabric, and other enhancements. In addition, Progent can help you to migrate to more modern versions of SCVMM such as System Center 2019 VMM and System Center 2022 Virtual Machine Manager.
Microsoft Windows Server 2022 Planning and Migration Consulting
Windows Server 2022 builds on the technology behind Microsoft Windows Server 2019 and related software and services to offer enhancements in key areas such as security in depth, native support in Azure for popular Windows Server workloads, unified administration for hybrid on-prem and multiple-cloud deployments, plus greater uptime for Azure-hosted VMs. Progent's certified Windows Server 2022 experts can help your organization to design and implement a smooth move to Microsoft Windows Server 2022 using your current network model or a new on-premises, cloud-centric, or hybrid architecture. Progent's experts can assist your company to evaluate the business value of migrating to Microsoft Windows Server 2022 and can show you how to deploy Windows Server 2022's latest features such as Hotpatching, DNS-over-HTTPS security, and Storage bus cache. For more information, visit Windows Server 2022 solution design and migration services.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progent’s business information reporting experts can provide online and on premises expertise to help you with any facet of business intelligence reporting from debugging or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can help you to support your current BI system, help you to upgrade reports from a discontinued reporting platform to a current solution, and provide custom online training to meet your specific needs. Progent’s business reporting and analytics professionals can provide experience in the leading business analytics reporting tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
IT Consulting for Small Governments
Progent has extensive experience delivering a full-spectrum of remote network consulting and emergency repair services to local governments and schools across the United States. Progent is one of the pioneers in providing expert remote IT support and has delivered network solutions to organizations in all 50 states. Progent's online network consulting for local governments saves travel costs and resolves issues faster than on-premises support.
ProSight DPS ECHO Managed Cloud Backup
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enables rapid recovery of vital files, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Read about Progent's entire ProSight line of affordable network management outsourcing services for small and medium-size businesses.
Cloud Support Services for Teleworkers
Progent can assist small and mid-size organizations to set up their home-based workers with secure and transparent integration with public cloud resources. For details about how Progent's experts can assist you to configure robust Cloud access for their at-home workers, see cloud integration support services for an at-home workforce.
Temporary IT Staffing Services
Progent's short-term staff augmentation services enable you to respond to sudden increases in demand for network support personnel without incurring the expense and delays that come with identifying and hiring experienced technical help and without adding to your permanent head count. To learn about Progent's short-term staff augmentation services, go to Progent's short-term IT staffing services.
Dynamics GP (formerly Great Plains) Programming and Support
Dynamics GP 2015 R2 introduced an updated architecture that enhances cloud integration, works with the most popular smart phones and tablets, permits one-time login with Azure Active Directory (now branded Microsoft Entra), and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges involved with maintaining Dynamics GP 2015 R2 and can assist you to plan and carry out an efficient migration to the latest edition of Dynamics GP that will maximize the return on your investment in this powerful platform.
Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 includes significant improvements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can help you maintain your SQL Server 2014 system or provide SQL Server 2016 migration expertise or SQL Server 2019 migration assistance to help you move to a more up-to-date release of SQL Server.
Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern release of Microsoft Windows Server. If you decide to move to Windows Server 2019 or Windows Server 2022, Progent can assist you to create test systems and rollout plans; optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters; train your IT support, staff; develop an enterprise-wide security strategy; streamline network administration; assist with creating applications; and build and test a DR/BC plan.
Cisco IOS software Update Support
If you includes Cisco appliances, you could be running an old release of IOS, the control software used in most Cisco router and the latest switches from Cisco. Cisco often publishes updates to IOS to fix bugs, shore up security gaps, or improve features. However, updating Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco equipment and your network environment. For example, there may be limited local Flash storage that could cause a new software release to operate incorrectly. Progent's Cisco CCIE network engineers offer a broad array of support services related to updating Cisco IOS software or any Cisco control software such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can perform audits of your Cisco software, recommend appropriate updates, provision Cisco appliances, transfer images/, activate and test your update, tune performance, resolve problems, and teach your network support managers how to take advantage of all significant new features.
Get in Touch with a Progent Computer Consultant
To see how to contact a Progent network consultant for remote or on-premises support, phone