For office computer networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco certified engineers can provide online support and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to identify and fix IT problems while avoiding the cost and delays associated with onsite service visits.

If your Alabama small business is situated beyond the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local computer network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.

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Progent's
Microsoft Project Server and Project Online consultants offer comprehensive online and on-premises support services for Project Server and for Microsoft platforms that integrate in conjunction with Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App set up, SharePoint Server 2013 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to assist you to enhance your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to collaborate safely and efficiently. Progent's security consultants can assist your IT team to define and enforce security policies that safeguard important business information without interfering with the productive sharing of legitimate data.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent offers convenient, quick, and affordable access to Cisco CCIE Certified support professionals. CCIEs are recognized networking gurus who are awarded this top-level certification only through strenuous examination by Cisco. CCIEs are able to handle even the most complex issues surrounding network architecture, setup, troubleshooting, and service. Progentís CCIE professionals cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and developing workarounds or acquiring patches to resolve problems. Progent offers quick access to a CCIE by phone so you can get immediate assistance for complex network problems that are affecting business efficiency but are beyond the expertise of your usual network support resources.

Easy Sign-on and Billing Model
Progent's easy per-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra charges that increase support costs. For remote support during normal working hours, you only pay for the time spent resolving your issue. If it only takes ten minutes to resolve your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's team member is actually on-site solving your issues. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our consultant's travel time, but never a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire service territory, an available consultant is typically near to assist. Progent can in addition offer onsite service to the majority of zip codes in the U.S. within 24 hours of answering a support call. Progent's remote technical support team has provided assistance to small businesses in every state (Refer to Progent's customer testimonials.)

Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a wide range of online support services to assist you to design, develop, test, install, administer, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the latest versions of Excel, support Excel on iOS and Android mobile devices, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed support to organizations looking for a quick fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individuals or groups.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help you to plan, integrate, manage and troubleshoot a BDR system built on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting.

Deployment Support for Microsoft Lync Server 2013
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business experts can also assist your organization to design and implement out a smooth upgrade to Skype for Business.

Expert Wireless Consulting and Support Services
Progent's wireless integration consultants have broad expertise in the integration and support of wireless information technology and can assist your IT team to plan, configure, administer and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to manage and operate, able to support your vital applications, and seamlessly integrated into hybrid cloud environments. Remote and on-premises expertise provided by Progent cover a selection of wireless solutions such as smartphone and tablet management, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Exchange Server 2010 Migration Support
Progent's Microsoft-certified Exchange 2010 Server consultants can assist you to maintain and debug your existing Exchange 2010 Server deployment or give you access to the assistance of seasoned Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the value of migrating to a modern edition of Exchange Server that offers fast payback by increasing your productivity, cutting the expense of hardware and service, simplifying administration, and integrating your vital communications technologies.

Collaborative Approach to Support and Technical Problem Escalation
Computer technologies have grown ever more sophisticated. At the same time, most small business networks incorporate solution from dozens of different manufactures. This makes computer integration and support increasingly challenging. It is impossible for even the most talented individual to have deep knowledge in all aspects of computer technology, or extensive practical experience in the thousands of hardware and software brands, models, and revisions that small businesses include in their IT networks. Progent follows a team approach to network consulting and relies on application specialists to bring in-depth knowledge when necessary to solve complex problems effectively, at the least expense to your company.

Cisco Wireless IP Phone Integration
Successful integration of Cisco's wireless IP phones typically demands that you configure and optimize numerous key pieces of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration and troubleshooting experts can provide online and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

Cisco IOS Upgrade Consulting
If your network includes Cisco appliances, you may be running an outdated release of Cisco IOS, the control software used in most Cisco router as well as the latest switches from Cisco. Cisco often offers upgrades to IOS to correct problems, shore up security weaknesses, or add functionality. However, updating IOS or other Cisco operating systems can be tricky, depending on your Cisco appliance and your system infrastructure. For example, there may be limitations of internal Flash storage that could cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants can provide a wide selection of support services associated with upgrading Cisco IOS software or other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent can perform audits of your router software, recommend appropriate upgrades, prepare Cisco devices, transfer images/, configure and test your update, optimize throughput, troubleshoot problems, and train your IT managers how to get the benefits of all significant new features.

Talk to a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or on-premises help in #(state), call 1-800-993-9400 or visit Remote Network Help.