For small office networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco qualified professionals can deliver phone assistance and troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired world-class skills, software tools, and support databases to troubleshoot and repair computer network problems without the cost and delays associated with onsite technical service visits. If your Alabama company is located beyond the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in skills, or not available during a crisis. This results in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent's group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

MySQL Application Development and DBA Consulting
Progent's MySQL software programmers and database administrators offer cost-effective online DBA or software development services and can assist organizations of any size to configure and manage MySQL within a robust IT infrastructure that offers advanced speed, scalability, and protection. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that information security managers are expected to master. CISM provides executive management the confidence that consultants who have qualified for their CISM credential possess the background and capability to provide effective cybersecurity management and consulting services.

Best Practices Followed by Seasoned Consultants
Many businesses located far from cities with plentiful expert engineers resort to less qualified or unseasoned local resources for vital network support services. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average over a decade of hands-on industry background, in the front lines of network support, providing an extensive array of information system services for a diverse selection of clients. This means that with Progent you get not only high-level network engineering knowledge, but an engineer who follows computer industry best practices in using that knowledge to solve real-world business network problems efficiently and in a consistent way.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older releases of Virtual Machine Manager, design processes for building and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware ESXi support.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security disciplines addressed under GIAC certification such as evaluating network vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

The Progent Test Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to configure effective test systems, the lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on industry best practices.

Fast and Affordable .NET Software Development Services
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and at low cost. For details about the advantages of Progent's .NET software development expertise, visit Progent's fast and low-cost .NET application development services.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, performs health monitoring, enables safe self service, and offers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist your organization with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile operating system that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consulting experts can provide budget-friendly remote guidance and technical support support to help you manage your Windows Server Essentials deployment. After producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated releases improved Azure cloud integration but ultimately removed the crucial Administrative Dashboard from the Essentials Experience Role. The result was that all management and setup must be performed by hand. This also eliminates the client backup and remote web access functions. Microsoft recommends that small businesses using Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure planning and integration consultants can help you design and implement a cost-effective migration from any release of Windows Essentials to Microsoft 365.

Response Time of Progent's Technical Response Center for Online Support
Progent's Technical Response Center is committed to delivering the best level of online network support services available for urgent as well as standard problems. For urgent problems that affect multiple workers, key people, or a line-of-business program, the Technical Response Center is set up to respond within an hour. For standard problems, the TRC will in two hours or less. Under any circumstance, your ticket will be generated promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on every corrected issue to confirm you are satisfied with the outcome and ready to close out the ticket. Learn more about Progent's TRC Customer Commitment.

System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

Validation, Testing, and Enhancement of Your Backup Solution by Altaro-certified Experts
Periodic validation, testing, and enhancement of system recovery are vital and often overlooked components for proper disaster preparedness. In the event of a disaster such as a ransomware breach, these restoration drills can make the difference between a short period of downtime and a life-or-death crisis to a business. Progent's Altaro VM Backup experts can help you to design a program for periodically verifying, testing, and enhancing your recovery procedures in order that you can keep your backup strategy current and contain the impact of a disastrous event.

Mac Support
Progent's experts can provide Mac clients a range of IT services including remote Apple macOS and OS X desktop support, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server integration, Apple macOS and OS X protection and network infrastructure consulting, integration between Mac and Windows networks, and one-on-one training. For IT systems based exclusively on Apple macOS and OS X or for environments that utilize a mix of Apple macOS and OS X, Linux, and MS Windows-based servers and desktops, Progent has the experience and depth to deal with the challenge of designing, installing, and supporting an IT infrastructure that is reliable, safe, fast, and aligned with your company's objectives.

Talk to a Progent Computer Consultant
To see how to contact a Progent computer consultant for remote or on-premises support, call 1-800-993-9400 or visit Online Network Help.



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