For small business computer networks located anywhere in the state of Alabama, Progent's Microsoft certified technical team members can deliver remote phone help and troubleshooting to repair your network problems fast and cost effectively. Progent has acquired enterprise-grade expertise, software tools, and support knowledge bases to diagnose and fix computer network problems without the expense and time delays associated with in-person service calls. If your Alabama business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer network support options may be limited in expertise, or unavailable during a crisis. This can result in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progent's staff of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Consulting Services for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older releases of Virtual Machine Manager, develop processes for creating and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

Collaboration Applications Consulting Services for Teleworkers
Progent can assist companies of all sizes to configure collaboration software by delivering services such as SharePoint software development and Microsoft Teams planning and integration to allow their at-home workforce to engage in positive teamwork with colleagues and customers. For information about ways Progent's experts can assist you to install and maintain collaborative technology for telecommuters, see collaboration solutions consulting services for telecommuters.

Support for Microsoft Dynamics and Dynamics 365 Accounting and ERP/MRP Software
Progent's Experts Team provides support in Microsoft accounting and ERP software, enabling you to create inexpensive and comprehensive IT solutions that address the specific needs of your business. Progent's custom software development consultants offer a range of services such as Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting, Dynamics GP/Great Plains Business Accounting Software education and integration, MS Dynamics 365 Business Central/NAV ERP software support, Microsoft Dynamics SL accounting software help, and MS Commerce deployment.

SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget. In addition, Progent's SQL Server 2019 migration experts can assist you to migrate smoothly from SQL Server 2017 to a more modern version of SQL Server. To learn more, see SQL Server 2017 migration consulting.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and stay compliant with industry security standards and government requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Find out about the entire ProSight family of affordable network monitoring and management services for small businesses.

Fast and Low-cost .NET Software Development
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or modernize .NET applications rapidly and at low cost. For information about the benefits of Progent's .NET application development expertise, refer to Progent's fast and affordable .NET application development services.

Amazon AWS Planning and Integration Consulting Services
Progent's Amazon AWS integration experts can provide cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed consulting or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS platform.

5 Critical Cybersecurity Practices on a Limited IT Budget
You don't require a gigantic security budget to protect you against cyber attacks. With some strategic choices and by sticking to leading practices, you can dramatically upgrade your cybersecurity posture without going broke doing it. Progent has put together a short guide that outlines five crucial and affordable cybersecurity solutions that can protect your organization against the most pervasive cyber attacks. By concentrating on these five core areas, you can guard your information, systems, and good name, even with limited financial resources. Visit 5 essential and affordable network security solutions.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology. For more information, see Cisco Catalyst wireless controller consulting and support services.

64-bit Computing Upgrade Support Services
Progent’s 64-bit upgrade specialists can assist your organization to update your servers and workstations affordably from 32 to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit processing, design an economical migration strategy that reduces business disruptions, and provide responsive remote help to aid your organization to configure 64-bit software and application programs on your current hardware. Progent's Microsoft-certified consultants can help your company to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.

Shared Help Desk Services
Progent's Co-managed Service Desk allows your IT staff to divide responsibilities for Help Desk services transparently between your internal network support team and Progent's extensive roster of certified IT support engineers and subject matter experts. Progent's Shared Help Desk service is a collaborative IT service solution based on ConnectWise Manage, the industry-leading PSA platform for administering IT service calls, generating trouble tickets, designating responsibility, tracking progress, and generating management analytics. The cost for Level 1 IT support for Progent's Co-managed Help Desk service averages under $18/user/month. To learn more, visit Progent’s shared IT Service Desk services.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent network support expert for remote or onsite expertise, phone 1-800-993-9400 or go to Online Network Support.



An index of content::

  • .NET Framework Development Group Design DotNET Web Application

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    Progent's Cisco-certified wireless technology experts can assist organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless APs.

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  • Open Now Dynamics GP Customization Technology Professional
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    Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that allow you to track your business more effectively, transforming raw data into valuable understanding of your business.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent offers the skills of veteran Wi-Fi professionals who can assist you to assess the benefits of Ubiquiti's UniFi technology for your environment and assist you to design, deploy, administer, and maintain your UniFi solution.

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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of critical assets.

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    Microsoft Communications Server delivers IM and presence as part of a scalable, enterprise-grade package featuring advanced security, transparent integration with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, increased worker output, and stronger IP security. MS Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your information network

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  • Windows 10 Compatibility Testing Specialist
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    Progent's Microsoft-certified consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and post-migration Call Center support services.

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    ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business operations so they match better with your business goals. Your business can develop and install a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.

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    Progent's pricing policy is to charge for remote service and on-premises visits by the minute. Consequently, you are invoiced just for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and asks no retainer for services provided during normal business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast solutions so you won't be tempted to permit simple problems to fester.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.

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  • ransomware cleanup and recovery Consulting
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    Progent's seasoned ransomware recovery experts can assist you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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  • Microsoft 365 Android Integration Engineer Microsoft 365 Access Development Remote Consulting
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  • Immediate Duo Zero Trust Security Online Technical Support
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    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.

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  • Microsoft Certified Expert Skype for Business video conferencing Engineer
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    Progent's consultants offer remote and onsite expertise for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.

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    Progent's Microsoft Premier engineers offer world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange rollouts or updates and can supply onsite personnel to help large companies with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.

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    Progent offers economical remote access to IT engineers with expertise in a broad array of utilities and services that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup solutions for a range of environments such as on-premises, edge to datacenter, cloud, or a mix.

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    Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network, and web caching platform for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's certified ISA Server consultants can show you how to design, cost-justify, test, install, configure and support the any version of ISA Server on your information system.

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  • 24 Hour Integration Companies DotNET Framework
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    Progent provides national online help and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving client productivity and shortening the hours billed for computer repair services. Advanced online access tools and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and money by going to your site. In the vast majority of situations your network problems can be remediated by telephone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to assist with the toughest system issues.

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