If your business network is in the state of Alabama you can now get fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to help with critical issues affecting your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available online of any nationwide support organization in the United States. The cost is competitive, billing is per minute, engagement is fast, and support is unbeatable.
If your Alabama office is far from larger metropolitan areas like Birmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when there's a network crash. This can result in a drop in income for your business, upset customers, unproductive workers, and distracted executives. By calling Progent, you can get in touch with a Premier professional ready to provide help whenever you have to have it to get your computer network running.
Because Progent charges for online help by the minute, your business owes just for services received. Progent asks for no startup fee. Many online support organizations apply significant minimum payments or charge for every fifteen minutes or more. Progent's small granularity and simple pricing mechanism avoid big bills for speedy solutions.
If your Alabama company requires online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone
Why is Progent's Online Support Program Special?
Progent's experienced staff of online support professionals possesses a wide range of world-class computer knowledge. This enables Progent's online technical support experts to resolve the most challenging network trouble more quickly than is possible with typical third-party support organizations or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the tools and experience to fix problems economically in many different network environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a number of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
In order to help businesses that operate networks based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the assistance of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online support from professionals with recognized security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with unusually intractable support calls. This speeds up remediation of serious problems, prevents system downtime, and minimizes maintenance invoices.
For companies in the state of Alabama, Progent offers immediate online contact with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent support to repair network issues that are threatening productivity but are beyond the experience of your in-house network support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your network using state-of-the-art remote support utilities in order to provide rapid and affordable analysis and repair of serious network issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Alabama Company
Progent's online professionals can deliver advanced assistance for an extensive array of UNIX, Apple, Cisco, and Windows products and technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer service team can assist Alabama companies to maintain a large set of computer products and technologies including system infrastructure, email solutions, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor economization and streamlined administration, and migration from out-of-date applications to contemporary environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online troubleshooting for computers based on popular variants of the UNIX operating system such as: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who are awarded this rare credential only after thorough examinations given by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or national Internet service providers (ISPs), and as a result their help is not easily available to smaller companies.
Progent is one of the only IT service providers that ensures that Cisco CCIEs stay accessible to assist small and mid-size businesses. Also, Progent facilitates convenient access to a Cisco CCIE via telephone so you can benefit from immediate support for critical system issues that are disrupting your business but are not within the comfort zone of your usual network support providers. Progent's CCIE support experts can tie into your system by utilizing secure on-line support tools in order to perform quick and cost-effective analysis and remediation of urgent system trouble.
CCIE Premier consultants from Progent can assist your business to design, implement, and maintain a converged business network that can streamline operations, cut expenses, and speed time to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can significantly increase the business value of your information network in Alabama. For more information on Progent's services for Cisco infrastructure, see Cisco Network Engineering Services.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-expert remote support engineers can provide computer problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can assist your company with a broad variety of platform practice areas including
Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 deployment,
MS Exchange Server 2016 migration, Exchange Server 2013 configuration,
SharePoint Server 2019 design and integration,
SharePoint Server 2016 migration and hybrid integration consulting services,
Microsoft Teams consulting,
Skype for Business Server planning and deployment consulting and Lync Server maintenance, Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Specialists
Progent offers you the services of certified CISM, CISSP and ISSAP security engineers who can deliver a range of security services to improve the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to revive quickly from a breach. Security solutions provided Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; fast recuperation from virus and worm attacks; configuring firewalls; planning safe architectures for off-site and mobile access; protecting your email system from viruses, spam and DHA attacks; and offering continual network monitoring. For more concerning Progent's security expertise for small and medium-size businesses, see Progent's Consulting Support for System Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by offering help services and education in imaging, audio, and video. Progent's support professionals can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Office Word, and Excel. To find out additional information concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support Alternatives
Progent provides several programs for Help Desk services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent's Virtual Help Desk is a seamless supplement to your existing Help Desk resources. Progent can operate as a main Call Center for your business, serve as an escalation alternative for the most challenging technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center application software to meet the special needs of your company, or adding supplemental staff to work online in conjunction with your internal Call Center resources to handle high-demand events like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified network specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers easy communication with a dependable technical support resource with extensive background delivering phone support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Call Center a respected reputation as a key driver of business success, and Progent's goal is to fix rather than merely record problems. To read more on Progent's Help Desk support and outsourcing services, go to Progent's Call Center Services.
Progent's Remote Service Tools
Progent's sophisticated customer support database application includes comprehensive records of all service provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the specifics of services provided to each client by any staff member. This archive of issues and solutions is organized as a conveniently retrievable proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support databases and to manufacturers' in-house engineering staff that allow Progent's remote service specialists to find the best resolutions quickly.