If your company network is in the state of Alabama you can depend on quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with critical issues involving your network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any independent support firm in the U.S. Rates are affordable, charges are by the minute, engagement is immediate, and support is world class.

In case your Alabama business is situated outside of larger urban areas including Birmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX or Cisco CCIE experts could be problematic when you have an emergency. This could mean a drop in productivity for your company, upset customers, idle employees, and distracted executives. By utilizing Progent's online services, you can get in touch with a Certified consultant who can provide assistance when you have to have it to keep your computer network running.

Because Progent bills for remote help per minute, your company is invoiced only for technical help delivered. Progent asks for no initialization fee. Many remote service companies apply substantial minimum time requirements or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing model save you from unexpectedly large tabs for quick repairs.

If your Alabama business requires remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of remote consulting engineers has a broad array of world-class computer skills. This allows Progent's online service experts to resolve the most challenging technical problems faster than is feasible with typical third-party service firms or with the in-house support resources commonly available to smaller businesses. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist businesses that maintain environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the services of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who have been awarded important security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, when called for, to experts with relevant competence to deal with unusually tough support calls. This accelerates resolutions of emergency network problems, avoids network disruption, and minimizes technical support bills.

For businesses throughout Alabama, Progent enables virtually instant remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency help to fix computer issues that are damaging your business but are beyond the scope of your on-hand computer support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can interface with your system using state-of-the-art remote troubleshooting tools in order to deliver quick and efficient diagnosis and repair of critical network problems.

Services Progent's Online Support Experts Can Offer Your Alabama Company
Progent service specialists can provide advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service staff can assist Alabama companies to maintain a large array of IT products and technologies including network infrastructure, email support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and streamlined management, and migration from dated systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts offer remote troubleshooting for computers powered by major derivatives of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who are awarded this prestigious credential only after thorough examinations given by Cisco. The vast majority of Cisco CCIEs work for large corporations or nationwide Internet service providers, and consequently their expertise is not readily available to smaller companies.

CCIE and CCNP Premier engineers from Progent can help you to design, setup, and support an integrated network infrastructure that can streamline operations, cut expenses, and accelerate time to productivity. By offering Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless technology integration help, Progent can dramatically improve the strategic value of your network infrastructure in Alabama. To see more information concerning Progent's services for Cisco network appliances, see Cisco Network Consulting Expertise.

Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-premier online support experts can provide network repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide variety of platform expertise such as Microsoft Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, SharePoint Server 2019 design and deployment, SharePoint 2016 migration consulting services, Microsoft Teams integration, Microsoft Skype for Business Server configuration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows Essentials migration and cloud integration.

Premier Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security professionals who can deliver a variety of security solutions to improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to revive promptly from an attack. Security solutions available from Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm assaults; configuring firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. For more about Progent's security support for small and midsize businesses, refer to Progent's Consulting Support for System Security.

Business Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting support and training in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Office Excel. For more on Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Support Options
Progent offers a variety of programs for Help Desk assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk but who have relatively small budgets and internal support resources. Progent's Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can operate as a main Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, evaluating or customizing Call Center software products to meet the particular needs of your business, or adding temporary staff to work remotely with your internal Help Desk group during high-demand events like software migrations. To learn more information about Progent's Call Center service and outsourcing, see Progent's Help Desk Support.

Progent's Remote Support Tools
Progent has deployed a set of optimized tools, evolved during many years of use, focused on allowing the highest standard of efficiency for providing remote engineering help and repair for small and midsize business IT networks. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity allows the experts of Progent's online support team to link to your system remotely without compromising network security.

Progent's powerful customer support reporting software includes extensive histories for all support provided to Progent's clients. Each authorized Progent team consultant has the benefit of the history of services delivered to every client by any staff engineer. This history of issues and solutions is structured as a conveniently searchable internal knowledge base that allows Progent's remote technical experts to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' in-house support staff that allow Progent's remote consulting specialists to come up with the best solutions quickly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To find out how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent phone-based consulting expertise in Alabama, call 1-800-993-9400 or go to Expert Online Network Support.


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    If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to high-quality technical expertise. By delivering network consulting service when you need it, offering advanced expertise for key applications, offering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to build and support a reliable and secure information network and to have fast access to the experienced help typically restricted to enterprises who are able to support a sizeable in-house IT organization.

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    For mid-size companies looking for network support, Progent offers an array of alternatives such as on-site help, on-line support, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation support, software programming, and professional consultation. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing network problems quickly and affordably.

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    Progent's webinar training classes provide small businesses the cost savings, ease, and versatility of online seminars and the proven training methods of seasoned instructors who use the latest collaboration software to emulate live, interactive classrooms. Progent offers online education for popular desktop software including elements of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics business accounting and management products including Microsoft Dynamics GP (Great Plains); plus other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to integrate, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's Network Help Desk Outsourcing Services for PC desktop support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert telephone support and full escalation options but who must operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Integration.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based upon mature virtualization technologies that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.

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    Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to design, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.

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    Progent provides high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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    Progent's Cisco-authorized network experts can show you how to build an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for 24x7 Internet access to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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