If your company computer network is in the state ofAlabamayou can now get fast remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve critical problems affecting your network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any independent support organization in the country. Rates are affordable, charges are per minute, engagement is fast, and support is unbeatable.
If yourAlabamabusiness is far from more populated metropolitan neighborhoods such asBirmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often limited during an urgent situation. This could mean a loss of productivity for your company, upset clients, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a Premier consultant ready to offer expertise whenever you need it to keep your network running.
Because Progent bills for online support per minute, your company is invoiced just for technical help delivered. Progent requires no startup fee. Some online service firms have significant minimum payments or charge for each fifteen minutes or more. Progent's by-the-minute granularity and simple billing policy avoid big tabs for speedy repairs.
If your Alabama company requires remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of remote support professionals possesses a wide array of in-depth computer knowledge. This enables Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is feasible with typical third-party service firms or with the in-house IT resources commonly found in small or mid-size companies. Progent has refined the technology and skills to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have qualified for professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also have a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
In order to help businesses who operate networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team makes available the help of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based support from professionals who have qualified for important security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if needed, to experts with sufficient background to deal with unusually tough jobs. This accelerates remediation of emergency problems, avoids system disruption, and minimizes maintenance bills.
For organizations throughout Alabama, Progent allows immediate remote access to a UNIX/Linux, Solaris, macOS or OS X engineer for emergency assistance to fix technical problems that are threatening business productivity and are not within the experience of your in-house IT maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can connect to your computer environment with state-of-the-art remote support technologies that allow them to deliver rapid and affordable analysis and remediation of serious computer problems.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Alabama Business
Progent's online professionals are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Windows technologies such as:
Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote computer support staff can assist Alabama small businesses to maintain an extensive assortment of IT products and technologies including network infrastructure, email solutions, security expertise for networks and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized administration, and migration from outdated systems to contemporary solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote technical help for systems based on popular derivatives of the UNIX platform including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this advanced certification by passing strenuous testing supervised by Cisco. Most Cisco CCIEs work for big enterprises or national Internet service providers, and consequently their skills are not conveniently available to smaller companies.
Progent is among the rare IT service firms that makes sure that CCIEs are available to assist small and medium sized businesses. Also, Progent can provide convenient access to a CCIE via phone so your company can get timely help for urgent network problems that are impacting your business but are not within the scope of your usual network support providers. Progent's CCIE consultants can access your environment via state-of-the-art remote support tools to execute rapid and cost-effective diagnosis and repair of serious network trouble.
CCIE Certified engineers from Progent can help you to plan, implement, and service an integrated network infrastructure that can streamline operations, lower costs, and speed the path to productivity. By combining Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products integration help, Progent can dramatically improve the strategic value of your network infrastructure in Alabama. To learn additional information concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Support.
Microsoft Certified Partner for Remote Expertise for Windows
Progent's Microsoft-premier remote service engineers offer computer system problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can assist your company with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration,
SharePoint 2019 design and configuration,
SharePoint 2016 migration and hybrid integration expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business planning and deployment consulting and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier Security Experts
Progent offers you contact with expert CISM and ISSAP security professionals who can deliver a range of security solutions to enhance the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist your business to recuperate rapidly from an attack. Security solutions available from Progent include: in depth security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; quick recovery from virus and worm assaults; integrating firewalls; planning safe techniques for off-site and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and implementing continual network monitoring. To learn more about Progent's security services for small and midsize businesses, refer to Progent's Professional Services for System Security.
Applications Support: Online Classes, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting support and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Office Excel. To read more information concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent offers several support programs for Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your clients fast access to a dependable technical support team with extensive background delivering phone help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected image as a significant driver of business success, and Progent's aim is to fix and not simply document problems. To learn more concerning Progent's Call Center support and outsourcing services, refer to Progent's Call Center Services.
Progent's Online Service Tools
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
Progent's powerful service database application stores thorough histories of all service provided to Progent's customers. Each authorized Progent staff engineer has access to the details of support provided to every client by any team member. This archive of problems and fixes is structured as a readily searchable internal database that enables Progent's remote support engineers to share their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house engineering personnel that enable Progent's remote consulting specialists to arrive at the optimal solutions quickly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote engineering assistance in Alabama, phone 1-800-993-9400 or visit Expert Online Computer Support.