If your business computer network is in the state of Alabama you can now get quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with the toughest issues involving your IT network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent support firm in the United States. Rates are reasonable, billing is per minute, sign-up is quick, and service is unbeatable.

If your Alabama office is far from more populated metropolitan areas including Birmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when you have an emergency. This can cause a drop in income for your business, upset customers, unproductive employees, and defocused management. By contacting Progent's remote support, you can get in touch with a Certified engineer who can provide help when you have to have it to get your information system running.

Since Progent bills for phone help by the minute, your company is invoiced just for support delivered. Progent asks for no initialization charge. Many remote support companies demand large minimum time requirements or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing model do away with unexpectedly large invoices for speedy repairs.

If your Alabama company requires remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's experienced team of online support engineers offers a broad array of in-depth computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with typical independent service firms or with the internal IT staff usually found in small or mid-size companies. Progent has refined the technology and skills to fix problems efficiently in many different network environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also have a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

In order to assist companies who operate environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent offers remote contact with engineers who have earned major security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems allows service escalation, if needed, to experts with sufficient competence to deal with particularly tough problems. This speeds up remediation of urgent problems, prevents network disruption, and minimizes maintenance invoices.

For organizations in the state of Alabama, Progent offers immediate remote communication with a UNIX, Linux, Solaris, macOS or OS X consultant for urgent support to troubleshoot computer problems that are threatening your business and are outside the scope of your ordinary computer service group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can analyze your network using state-of-the-art remote support tools that allow them to provide rapid and economical diagnosis and remediation of serious computer problems.

Services Progent's Online Consulting Specialists Can Offer Your Alabama Business
Progent online professionals are qualified to offer expert assistance for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows solutions including:

Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support team can assist Alabama small businesses to maintain a large set of information products and technologies such as system architecture, email support, security consulting for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware options for processor consolidation and centralized administration, and moving from out-of-date systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support professionals offer remote technical help for systems powered by popular versions of the UNIX operating system including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and SGI/Irix or common Linux packages such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are sought-after network professionals who earn this rare credential by completing strenuous testing given by Cisco. The vast majority of CCIEs are employed by large enterprises or national ISPs, and as a result their skills are not conveniently accessible to smaller companies.

CCIE Certified engineers from Progent can help your company to design, setup, and service an integrated business network that can simplify operations, cut costs, and speed the path to positive ROI. By offering Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products integration help, Progent can greatly improve the business value of your information network in Alabama. To see more information about Progent's services for Cisco network appliances, refer to Cisco Network Consulting Support.

Microsoft Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified online service experts can deliver network repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad range of platform practice areas such as Microsoft Windows Server 2022 planning and migration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 Server integration, MS Exchange Server 2016 planning and deployment, Exchange 2013 configuration, SharePoint 2019 design and configuration, SharePoint Server 2016 migration expertise, Microsoft Teams consulting, Microsoft Skype for Business configuration support and Lync maintenance, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Premier System Security Professionals
Progent provides you the services of certified CISM, CISSP and ISSAP security consultants who offer a range of system protection solutions that can bolster the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or assist you to recuperate fast from a breach. Security services offered by Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Netcat; fast recovery from virus and worm attacks; setting up firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and implementing 24x7 network monitoring. To read more information on Progent's security services for small and medium-size companies, visit Progent's Professional Support for Network Security.

Applications Support: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Mac environments by offering help services and education in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth consulting support and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Excel. To read more information concerning Progent's consulting, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Call Center Outsourcing Alternatives
Progent offers several service offerings for Help Desk Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who require the immediate availability of a professional Call Center but who have relatively small funds and IT management bandwidth. Progent's Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your organization, serve as an escalation resource for the most challenging network problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to meet the special needs of your business, or adding supplemental personnel to work remotely in conjunction with your internal Help Desk Call Center resources to deal with demanding events such as software migrations. To read more information on Progent's Help Desk Call Center support, refer to Progent's Call Center Support.

Progent's Remote Support Technologies
Progent has developed an arsenal of customized technologies, refined over years of field experience, focused on enabling the most advanced quality of efficiency for providing online engineering support and troubleshooting for small and midsize company IT networks. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite access permits the experts of Progent's remote service group to interface to your network without compromising system security.

Progent's highly evolved service reporting system keeps comprehensive documentation for all service delivered to Progent's customers. Every active Progent team engineer has access to the details of services rendered to every client by any staff member. This history of trouble tickets and solutions is structured as a readily retrievable internal knowledge base that allows Progent's online technical experts to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' internal technical personnel that allow Progent's remote service experts to find the optimal resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency phone-based engineering support in Alabama, call 1-800-993-9400 or visit Urgent Remote Computer Help.


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    Progent's Apple Mac consultants can promote the creative facets of Mac computing by providing help services and training in graphics, audio, and video. Progent's consultants offer help in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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    Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.

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    Progent's Power BI experts can assist your business to design, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can show you how to build and administer an on-premises, cloud, or hybrid environment for Power BI.

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    Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security experts can perform extensive intrusion tests without the awareness of your company's internal IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks typical of modern strains of ransomware.

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  • Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has shown a knack for developing elegant information technology solutions while working as a system designer, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.

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    Microsoft WSUS allows IT managers to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Progent's IT outsourcing services offer affordable network consulting for small companies. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can contain costs and minimize uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust system foundation for your vital applications based on Windows.

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    Progent can provide the support of certified consultants and seasoned software developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and certified data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.

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  • On-site Support Microsoft SQL 2008 Server
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    Microsoft SQL Server 2008 offers indispensable, familiar tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, administering, and using company information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's certified SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and build security into your business operations.

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    Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and management overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and technical support.


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