If your company network is in Alabama you can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to resolve the toughest issues that threaten your network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide service organization in the United States. The cost is affordable, billing is per minute, sign-up is quick, and support is world class.

If your Alabama network is based away from larger metropolitan neighborhoods like Birmingham, Birmingham, Mobile, or Huntsville, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when there's a crisis. This could mean a loss of income for your company, angry clients, unproductive workers, and distracted management. By contacting Progent, you have access to a Certified engineer ready to deliver help whenever you require it to keep your computer network on line.

Because Progent bills for remote help by the minute, your company owes exclusively for services delivered. Progent imposes no service activation charge. Some remote support companies apply significant minimum time requirements or charge for each quarter hour or longer. Progent's small granularity and simple pricing mechanism avoid large invoices for fast repairs.

If your Alabama company needs remote help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced team of remote consulting professionals possesses a broad range of world-class computer knowledge. This enables Progent's remote service specialists to deal successfully with the most complex technical problems more quickly than is feasible with typical third-party support firms or with the in-house support resources commonly found in small or mid-size businesses. Progent has refined the technology and skills to fix problems economically in many different computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have been awarded major certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to help businesses that operate environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service group can provide the assistance of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote support from engineers who have earned recognized security credentials including Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties allows service escalation, if needed, to experts with relevant background to resolve unusually tough jobs. This accelerates remediation of emergency problems, prevents system downtime, and reduces technical support invoices.

For companies throughout Alabama, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent assistance to repair computer problems that are damaging your business but are beyond the experience of your in-house IT maintenance resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your network via state-of-the-art remote troubleshooting utilities in order to provide rapid and economical analysis and resolution of critical computer issues.

Services Progent's Online Support Experts Can Offer Your Alabama Business
Progent's service specialists are qualified to deliver advanced support for a comprehensive set of UNIX, Apple, Cisco, and Microsoft technologies including:

Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online technical support staff can assist Alabama companies to maintain a large set of computer products and technologies that include network infrastructure, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined management, and transitioning from outdated systems to current solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.

Progent's service professionals can provide remote technical help for systems based on popular variants of the UNIX OS such as: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who qualify for this rare credential by passing intense examinations given by Cisco. Usually CCIEs are hired by big corporations or national Internet service providers (ISPs), and so their services are not readily accessible to the general public.

Progent is one of the few IT consulting firms that makes sure that Cisco CCIEs stay accessible to support small and mid-size organizations. In addition, Progent can provide fast access to a CCIE by phone so you can get immediate help for complex network issues that are disrupting your productivity but are not within the experience of your usual IT support group. Progent's CCIE engineers can access your environment using secure on-line support technology to execute quick and economical diagnosis and resolution of urgent network anomalies.

Cisco Certified consultants from Progent can help your business to architect, configure, and maintain an integrated information system that can simplify business processes, cut costs, and speed time to productivity. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless technology integration assistance, Progent can significantly enhance the strategic value of your information network in Alabama. To learn more on Progent's services for Cisco infrastructure, visit Cisco Network Professional Support.

Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-expert remote service experts can provide computer troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support professionals who can help your company with a broad variety of technology practice areas including Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, MS Exchange 2019 Server integration, MS Exchange 2016 planning and deployment, Exchange Server 2013 integration, SharePoint Server 2019 design and deployment, SharePoint 2016 migration consulting services, Microsoft Teams configuration help, Microsoft Skype for Business configuration support and Lync maintenance, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Consultants
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or assist your business to recover quickly from an assault. Security solutions provided Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; rapid recovery from virus and worm assaults; integrating firewalls; planning secure techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and implementing continual automated monitoring. To find out additional information on Progent's security expertise for small and medium-size businesses, visit Progent's Engineering Support for System Security.

Business Applications Support: Training, Development, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, MS Office Word, and MS Excel. To read additional information about Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

Call Center Support Options
Progent offers several programs for Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the immediate availability of a professional Help Desk but who have limited funds and internal support bandwidth. Progent's Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation resource for the most challenging network issues, or be available in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, evaluating or programming Help Desk software products to address the particular needs of your company, or adding supplemental personnel to operate remotely in conjunction with your in-house Help Desk group during demanding events like software migrations.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your customers convenient access to a large support resource with years of experience delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive image as a significant contributor to business success, and Progent's goal is to fix and not merely record problems. For more information about Progent's Help Desk Call Center support and outsourcing, refer to Progent's Call Center Support.

Progent's Remote Technical Support Tools
Progent's highly evolved service reporting software keeps comprehensive records for all support provided to Progent's customers. Each active Progent team consultant has the benefit of the details of services provided to each client by any staff member. This archive of trouble tickets and fixes is structured as an easily searchable internal knowledge base that permits Progent's online technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' internal technical personnel that enable Progent's remote consulting specialists to come up with the best solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency remote consulting support in Alabama, call 1-800-993-9400 or visit Urgent Online Network Support.

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