If your company information network is in Alabama you can have quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to fix critical issues affecting your IT network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any independent support firm in the United States. Rates are affordable, billing is by the minute, sign-up is immediate, and service is unbeatable.

In case your Alabama organization is situated outside of more populated urban areas including Birmingham, Birmingham, Mobile, or Huntsville, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when you have a network crash. This could mean lost revenue for your company, angry customers, idle employees, and distracted management. By contacting Progent's online services, you can get in touch with a Premier consultant ready to deliver help when you require it to keep your network running.

Because Progent charges for telephone-based service by the minute, your company is invoiced just for services received. Progent requires no service activation fee. Some online consulting firms have substantial minimum fees or bill for every fifteen minutes or more. Progent's one-minute granularity and simple billing policy eliminate large bills for quick solutions.

If your Alabama business needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote support engineers offers a broad array of world-class computer skills. This enables Progent's online technical support specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support firms or with the in-house support staff commonly found in small or mid-size companies. Progent has developed the tools and skills to repair problems economically in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a variety of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.

To help companies that operate environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the expertise of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote contact with professionals with important security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to fixing network problems streamlines service escalation, if appropriate, to specialists with sufficient competence to resolve particularly intractable problems. This speeds up resolutions of emergency problems, avoids system disruption, and minimizes technical support invoices.

For organizations in the state of Alabama, Progent allows virtually instant online communication with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for urgent expertise to repair technical issues that are impacting productivity and are not within the comfort zone of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can analyze your system via the latest remote support utilities that allow them to deliver rapid and efficient analysis and remediation of serious network issues.

Troubleshooting Services Progent's Online Support Experts Can Provide Your Alabama Business
Progent's network consultants are qualified to deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based network service team can help Alabama small businesses with a comprehensive set of information products and technologies such as system infrastructure, email support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor economization and centralized administration, and migration from out-of-date applications to modern environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts offer online troubleshooting for computers powered by popular versions of the UNIX operating system such as: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the network support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who earn this prestigious certification by completing thorough examinations supervised by Cisco. Most CCIEs work for big corporations or nationwide Internet service providers, and as a result their skills are not easily accessible to smaller companies.

Progent is one of the rare computer support providers that ensures that CCIEs stay available to help small and mid-size companies. In addition, Progent facilitates fast communication with a Cisco CCIE via phone so you can benefit from timely assistance for complex system issues that are disrupting your business but are not within the competence of your usual IT maintenance resources. Progent's CCIE consultants can connect to your network by means of secure remote troubleshooting technology to provide quick and cost-effective diagnosis and remediation of critical system trouble. For more on Progent's services for Cisco network appliances, refer to Cisco Network Engineering Expertise.

Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier online support experts can provide network problem solving and IT support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of support engineers who can help your company with a broad variety of technology practice areas including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Exchange 2010 maintenance, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint 2019 planning and deployment, Skype for Business integration consulting and Lync 2010 migration, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Premier Network Security Engineers
Progent provides you the services of certified CISM and ISSAP security engineers who can deliver a range of system protection solutions that can enhance the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or assist you to revive quickly from an attack. Security services provided Progent include: extensive security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; rapid recovery from virus and worm attacks; integrating firewalls; designing secure techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring. To read additional information on Progent's security services for small and midsize businesses, refer to Progent's Professional Support for Network Security.

Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team can supply professional engineering support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft business applications such as CRM, Office Project, Word, and Excel. To learn additional information about Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Support Options
Progent provides a variety of support programs for Call Center services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who require the immediate accessibility of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk resources. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for tough technical problems, or be available in those situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or enhancing your existing one, selecting or programming Call Center software products to meet the special requirements of your company, or providing supplemental staff to work online with your in-house Call Center resources to deal with demanding events like system upgrades. To read more on Progent's Help Desk outsourcing, go to Progent's Help Desk Services.

Progent's Remote Support Technologies
Progent has developed a collection of customized tools, refined during many years of use, dedicated to promoting the most advanced standard of efficiency for providing remote engineering support and repair for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote access enables the engineers of Progent's Technical Response Center to link to your system remotely without violating network security.

Progent's advanced service reporting software includes comprehensive histories of all support delivered to Progent's clients. Every authorized Progent staff consultant has the benefit of the specifics of support rendered to each client by any team member. This database of trouble tickets and resolutions is structured as a readily accessible proprietary knowledge base that enables Progent's remote technical experts to share their knowledge with the whole team to ensure that the quality of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's online service experts to come up with the best solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent remote engineering help in Alabama, phone 1-800-993-9400 or visit Urgent Remote Network Support.


An index of content::

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Computer Consultant Service Reporting

Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation sent by each consultant to every client. The discipline of detailing and archiving service records results in more effective service and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

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Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and integrating your key communications platforms.

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Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently following leading practices.

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Progent’s certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security holes.

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Small Office Network Administration
Online Support Small Office

Progent provide businesses of any size enterprise-class network remote or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite integration and debugging support to help you to plan, implement, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific workplace design, construction, and expected workloads.

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SQL Server 2008 Migration Consultant
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SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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Computer Support Consultants Access to External Support Databases
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Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, in the trenches of IT service, executing a broad range of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent instills in its support staff. This guarantees that you get not only expert IT capability, but also a support engineer with proven approaches for using technical knowledge to solve actual network problems quickly.

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Cisco VoIP Phones and IM Information Technology Consulting
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Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Solaris IT Services
UNIX Consulting

If your business has a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide array of security topics including security administration procedures, security design and strategies, access management systems and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that network security professionals are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISM or ISSAP qualification have the background and theory to deliver effective security support and engineering help.

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Computer Outsourcing Consultants Tukwila-Kent Tukwila Computer Support Company

Professional ProSight password management
Immediate ProSight domain expiration management Engineer

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.

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Concord Computer Consulting Company Migration
Configuration Microsoft ERP MCSE Expert Certified Excel Design Firm

Exchange 2016 Upgrade Computer Consultants
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Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Consult National Information Technology Consulting

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Windows 8.1 is engineered to run on devices from smartphones and slates to power-user desktops. An abundance of new and improved features, including its touchscreen interface and signature tile GUI, provide a broad selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the product's various new and enhanced technologies.

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Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN solutions. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall and VPN appliances and software, managed security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing technical help, maintenance, training, and security consulting.

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Progent’s Microsoft certified experts provide a range of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis solution built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented design you can license only the capability you currently require, with the option to expand clients and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and manage the current release of Microsoft Dynamics GP or migrate smoothly from an older edition.

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Progent has a long background delivering a full-spectrum of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering expert remote IT support and has provided IT support to clients in all 50 states. Remote support saves travel expenses and resolves problems faster than onsite support.

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Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients without adequate in-house resources to assemble effective test systems, the lab reduces capital costs and technical risk and helps keep critical network projects on schedule.

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Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix critical problems detected by SCOM 2012.

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The Helpdesk service model adopted by Progent offers small companies an efficient alternative to reliance on freelance service individuals by offering broad expertise accessible to numerous support groups, optional 24x7 availability of urgent assistance, fast escalation to appropriate experts for handling the most difficult problems, service consistency and reliability, prompt follow through enforced by veteran IT service administrators, a choice of easy-to-use techniques for initiating support jobs, and excellent process visibility enabled by ticket updates and accessible through a web portal.

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Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.

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SQL Server 2016 offers significant enhancements in performance, scale, security, availability, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and SCOM.

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Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small businesses who utilize trusted freelance service providers or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and efficient.

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Progent can provide remote and onsite consulting to help you with any aspect of BI reporting from debugging or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can help your company to support your existing reporting environment, help you to migrate reports and databases from a legacy reporting platform to a current solution, and provide as-needed online mentoring to meet your individual requirements. Progent’s business reporting and analytics consultants can provide expertise in all popular business intelligence reporting tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

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Progent offers comprehensive help for each step of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project planning, specification of all new software and hardware required, recommended vendor sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and webinar training for client's support staff and end users.

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Microsoft ISA Server Network Consultant
Integration Services ISA 2004 Enterprise Edition Server

Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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Aironet 3800 Access Point Configuration
Emergency Online Technical Support Aironet 3700 Access Point

Progent's Cisco certified Wi-Fi consultants can provide affordable online and on-premises help for both end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to design and manage wireless environments that incorporate indoor and outdoor/ruggedized Aironet access points.

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Microsoft SUS Professional
SUS Specialist

Microsoft Windows Server Update Services allows network administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

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MS SQL Security Firms
SQL Server Consulting Services

Progent's Microsoft-certified SQL Server developers and database administrators can provide remote expertise to assist organizations of any size to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any element of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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NetApp MetroCluster Troubleshooting Consultants
NetApp MetroCluster Professionals

Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on best practices.

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Cisco PIX Firewall Upgrade Support Outsourcing
PIX Firewall Upgrade Consulting Services

Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.

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Windows 7 Wireless Network Consultant
Online Troubleshooting Microsoft Windows 7 Evaluation

Progent's Microsoft certified consultants can assist you to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and stability operating in your environment. Progent can also help you to assess the likely business benefits of adopting Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and carry out a non-disruptive migration to Microsoft Windows 7 from a an older version of Microsoft Windows.

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Best ProSight Spam Filtering Services Engineer
Email Outbound Content Filtering Specialist

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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Outsourcing Wave 2 Wi-Fi controller
wireless LAN controller Online Help

Progent can help you to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both physical and software-based Wi-Fi controllers and can help you to determine which type is appropriare for your wireless solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller consulting.

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Top ProSight Network Health Assessment Consulting
ProSight Network Health Assessment Specialist

Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD environment. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability.

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Network Management Network Consulting
After Hours Information Technology Consulting Firms

Progent's Cisco-Certified network engineers can help you to run Cisco's management utilities along with a selection of powerful third-party products to create a comprehensive network management solution to keep your network running reliably, fully utilize limited resources, guard your data, recover rapidly from hardware failure or deliberate attacks, and allow you to add or repurpose network resources sensibly and economically as your company evolves.

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Microsoft SQL 2008 Technology Consulting
Near Me Consultancy

Progent's Microsoft-Premier SQL consultants can provide a range of support services to help small and midsize companies to design, install, manage, and repair Microsoft SQL Server 2008 systems in order to receive the optimum competitive benefit from Microsoft's advanced information management platform. Also, Progent offers help with system infrastructure, enterprise-wide security, and custom software programming to optimize the strategic value of your computer network.

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64-bit Computing Technology Professional
64-bit Server Consultant Services

Progent’s Microsoft-premier engineers can assist you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit computing, design an affordable migration strategy that reduces operational disruptions, and offer economical, expert remote help to assist your company to configure 64-bit software and applications on your current hardware.

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Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems.

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Integrated Services Routers Network Consultants
Computer Engineer ISR Routers

Cisco has designed an extensive product line of routers that includes appliances built to provide the security, bandwidth, and availability required by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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Support and Help Office 365 and Apple iOS
Urgent Microsoft Certified Expert Office 365 hybrid solutions for Exchange IT Services

Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of product bundles targeted at markets from students and home offices to enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.

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IT Outsourcing Advantages Article
Top Ranked IT Outsourcing and Co-sourcing Whitepaper

Progent is structured to provide comprehensive remote consulting for all major technical areas associated with small company IT networks and offers an array of vital, as-needed support services including a part-time CIO to offer advanced planning and budgeting capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects like site moves orOS upgrades, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical application programs.

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24-Hour Juniper NetScreen VPN Security Consultants
Juniper NetScreen IPsec VPN Forensics Services

Progent's Juniper-authorized NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-vendor systems.

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Nexus Switch Upgrade Online Support Services
Technical Consultant

Cisco Nexus series switches are designed to provide the throughput, scale, availability, virtualization support, capacity, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support services to help you to create an efficient switch topology, build pilot systems to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, configure advanced monitoring, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful high-availability (HA) features available for Nexus products. Progent can also assist your business to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.

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Cisco VoIP Online Consulting
Cisco Certified CCIE IT Consulting

Progent's CCIE-certified networking experts have extensive background assisting Internet Service Providers to architect, deploy, manage, optimize, and debug fault-tolerant, extensible network solutions suitable for shared public networks.

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Network System Support Consultant Active Directory
Project Management Computer Consulting

For large businesses, Progent can leverage internal network support staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbox conformance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows 2000. Progent can offer field engineers and specialists to assist with a site relocation or branch move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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Consulting
Microsoft Exchange 2010 Migration Professional

Progent offers expert help for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's test lab, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and webinar training for client's support group and end users.

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Independent Setup and Support
Office 365 IDFix Consulting Services

Microsoft allows you to create transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.

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Consultant
MCSE Expert Certified Technical Consultant 64-bit Upgrade

Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you intend to keep as well as the latest 64-bit versions of software you wish to install.

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Specialist Microsoft Access software programming
Microsoft Access Technology Professional

Progent offers affordable remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access programming and database administration.

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Global Lync Server 2013 certificate management Consulting
Lync Server 2013 and iPad Consultant

Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

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Office 365 AD Connect Integration
Technical Support Services

Progent can help you to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently integrate on-premises and cloud resources.

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Consulting Services Windows and Solaris
Network Consultant Windows, UNIX, Solaris

Progent's UNIX family support services offer small and mid-size companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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