If your company IT network is in Alabama you can have fast phone-based contact with a UNIX or CCIE-certified professional to resolve urgent problems involving your IT network. Progent offers the services of one of the largest groups of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide support organization in the United States. Rates are reasonable, charges are per minute, sign-up is immediate, and support is unbeatable.
If your Alabama business is some distance from major metropolitan areas like Birmingham, Birmingham, Mobile, or Huntsville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when there's a crisis. This can cause a loss of revenue for your company, angry clients, unproductive workers, and distracted management. By utilizing Progent's remote support, you can get in touch with a Premier engineer ready to deliver help when you need it to keep your computer network on line.
Since Progent charges for remote service on a per-minute basis, your company pays just for support received. Progent imposes no startup surcharge. Many online consulting organizations demand significant minimum fees or bill for each fifteen minutes or more. Progent's fine granularity and simple billing model eliminate big tabs for quick fixes.
If your Alabama company needs online support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced team of online consulting engineers has a wide array of world-class computer skills. This allows Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is feasible with ordinary independent support firms or with the internal support resources usually available to small or mid-size companies. Progent has refined the tools and experience to repair problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a variety of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses who maintain environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service group makes available the help of consultants with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides online contact with engineers who hold major security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to experts with relevant background to deal with unusually tough support calls. This speeds up resolutions of emergency network problems, prevents system downtime, and minimizes technical support bills.
For organizations in the state of Alabama, Progent allows fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical expertise to troubleshoot network issues that are impacting productivity but are not within the scope of your local network service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can connect to your system using the latest remote support tools in order to perform rapid and economical diagnosis and remediation of serious computer issues.
Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your Alabama Company
Progent's network engineers are qualified to provide advanced support for an extensive array of UNIX, Apple OS X, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online technical service staff can help Alabama companies to maintain a broad set of information products and technologies including network architecture, messaging solutions, security expertise for networks and company processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for server consolidation and streamlined management, and moving from legacy systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for systems based on major variants of the UNIX operating system such as:
macOS and OS X,
SCO UNIX and
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the network support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who earn this advanced credential only after thorough testing administered by Cisco. Most CCIEs work for big corporations or nationwide Internet service providers, and as a result their expertise is not readily accessible to small and mid-size businesses.
Progent is one of the rare computer service providers that ensures that Cisco CCIEs stay available to support small and mid-size businesses. In addition, Progent facilitates quick communication with a Cisco CCIE via telephone so your company can get immediate assistance for complex system problems that are disrupting your productivity but are beyond the scope of your usual network maintenance resources. Progent's CCIE consultants can tie into your environment using sophisticated remote support technology to execute quick and affordable analysis and repair of urgent system trouble.
CCIE Authorized consultants from Progent can help your business to plan, implement, and maintain a converged business network that can simplify operations, lower costs, and speed time to profitability. By offering Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can significantly increase the strategic value of your network infrastructure in Alabama. To learn more concerning Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-expert online support engineers can provide computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the assistance of consulting professionals who can assist you with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 integration,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and configuration,
Skype for Business Server configuration consulting and Microsoft Lync migration, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Engineers
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions that can strengthen the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to revive promptly from an assault. Security services available from Progent include: in depth security audits using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; quick recuperation from virus and worm attacks; integrating firewalls; planning safe architectures for remote and mobile access; securing your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To learn more information about Progent's security services for small and medium-size companies, refer to Progent's Consulting Services for System Security.
Applications Services: Training, Custom Development, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers in-depth consulting support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Office Excel. To learn more on Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support and Outsourcing Alternatives
Progent provides a variety of support programs for Call Center assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients fast access to a reliable support resource with years of experience in phone support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a respected reputation as a solid driver of company productivity, and Progent's target is to fix and not just record problems. To learn additional information concerning Progent's Help Desk Call Center support and outsourcing, refer to Progent's Call Center Services.
Progent's Online Support Technologies
Progent has deployed an arsenal of optimized tools, evolved during years of use, dedicated to promoting the highest standard of efficiency for providing remote technical support and troubleshooting for small and midsize company IT systems. Progent provides safe VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote connectivity permits the engineers of Progent's Technical Response Center to connect to your system without violating network security.
Progent's powerful service database system stores thorough documentation for all service delivered to Progent's customers. Every authorized Progent team engineer has access to the specifics of services provided to every client by any staff engineer. This history of trouble tickets and solutions is organized as a conveniently searchable internal database that enables Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' internal technical personnel that allow Progent's online consulting experts to arrive at the best resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online engineering assistance in Alabama, call 1-800-993-9400 or visit Urgent Remote Network Help.