If your business IT network is in Alabama you can depend on fast online help from a UNIX or CCIE-certified consultant to assist with complex problems involving your computer network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any nationwide support firm in the United States. The cost is affordable, billing is by the minute, engagement is fast, and support is unbeatable.
In case your Alabama small business is far from major metropolitan areas like Birmingham, Birmingham, Mobile, or Huntsville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when you have an urgent situation. This can result in a loss of productivity for your company, angry clients, idle workers, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier professional who can provide assistance when you have to have it to get your computer network running.
Since Progent charges for telephone-based support per minute, your business pays only for services provided. Progent requires no initialization surcharge. Some online service firms apply large minimum time requirements or charge for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing model save you from big bills for speedy solutions.
If your Alabama business needs remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting professionals has a wide array of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary third-party service firms or with the internal support resources commonly available to smaller companies. Progent has developed the technology and experience to repair problems economically in many different network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help businesses that run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the help of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote support from professionals who have earned major security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical difficulties allows service escalation, when called for, to specialists with relevant competence to deal with unusually intractable jobs. This speeds up remediation of serious network problems, avoids network disruption, and reduces maintenance invoices.
For businesses anywhere in Alabama, Progent offers immediate remote communication with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency help to fix information system problems that are affecting business productivity but are not within the experience of your on-hand IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your network via state-of-the-art remote support utilities that allow them to perform quick and economical evaluation and remediation of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Alabama Company
Progent's network consultants can offer expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can help Alabama small businesses with a large set of computer products and technologies including system infrastructure, email support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware options for server consolidation and centralized administration, and migration from outdated applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals offer online troubleshooting for computers powered by leading versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
SGI/Irix or mainstream Linux packages such as
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and affordable communication with Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this prestigious certification only after thorough examinations given by Cisco. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers, and consequently their services are not easily accessible to small and midsize businesses.
Progent is one of the few IT consulting providers that makes sure that Cisco CCIEs stay accessible to help small and medium sized organizations. In addition, Progent can provide fast communication with a CCIE by telephone so your company can get immediate support for critical system issues that are impacting your productivity but are beyond the comfort zone of your local system maintenance resources. Progent's CCIE engineers can connect to your system by utilizing secure remote support tools to execute rapid and affordable analysis and repair of critical network problems. For more about Progent's services for Cisco network appliances, see Cisco Technology Professional Services.
Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-expert remote service professionals offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a wide range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server design,
Skype for Business configuration support and Lync migration, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Security Specialists
Progent offers you contact with expert CISA, CISM, and ISSAP security consultants who offer a variety of system protection services to improve the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist your business to revive promptly from an assault. Security solutions available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recuperation from malicious assaults; integrating firewalls; designing safe techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 automated monitoring. To read additional information concerning Progent's security support for small and midsize companies, see Progent's Consulting Services for Network Security.
Business Applications Support: Training, Development, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers in-depth consulting expertise and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, Office Project, MS Word, and MS Office Excel. To learn additional information on Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support Options
Progent offers three programs for Help Desk Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers instant communication with a reliable technical support resource with years of background delivering telephone-based support and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a key contributor to company productivity, and Progent's target is to fix rather than merely record problems. To find out more information about Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Support Technologies
Progent has deployed a collection of optimized tools, evolved during many years of use, focused on allowing the highest standard of efficiency for providing online technical help and troubleshooting for small and medium-size company IT networks. Progent provides secure VPN support for gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity allows the experts of Progent's online support team to link to your environment remotely without compromising corporate security.
Progent's sophisticated customer support reporting software keeps thorough documentation for all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the details of support provided to every client by any team engineer. This database of issues and solutions is organized as a readily accessible internal database that allows Progent's online support engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' in-house support personnel that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To find out how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for emergency remote consulting expertise in Alabama, call 1-800-993-9400 or go to Urgent Remote Network Help.