If your company computer network is in the state of Alabama you can have quick phone-based contact with a UNIX or Cisco CCIE support specialist to help with emergency issues that threaten your network. Progent retains one of the largest teams of UNIX and Cisco CCIE consultants accessible remotely of any independent support organization in the United States. The cost is affordable, billing is per minute, sign-up is immediate, and service is world class.

In case your Alabama network is situated away from major metropolitan areas like Birmingham, Birmingham, Mobile, or Huntsville, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often limited during an emergency. This can cause a loss of revenue for your company, upset customers, idle employees, and distracted management. By calling Progent's online services, you can get in touch with a Premier consultant who can provide assistance when you have to have it to keep your information system operating.

Since Progent charges for telephone-based help by the minute, your company owes just for technical help received. Progent requires no startup surcharge. Some remote support firms demand substantial minimum time requirements or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing policy do away with unexpectedly large invoices for speedy repairs.

If your Alabama company needs technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's experienced team of online consulting professionals offers a broad range of in-depth computer knowledge. This allows Progent's online service specialists to resolve the most complex network trouble faster than is possible with typical independent service organizations or with the internal IT staff commonly found in small or mid-size companies. Progent has refined the tools and experience to fix problems economically in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist companies that maintain environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team offers the help of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent provides phone-based support from engineers with major security credentials such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows service escalation, when called for, to experts with sufficient competence to deal with particularly intractable support calls. This speeds up remediation of emergency problems, avoids system disruption, and minimizes technical support bills.

For businesses anywhere in Alabama, Progent enables immediate remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent help to fix information system problems that are affecting productivity and are outside the skill set of your on-hand IT maintenance resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your system using the latest remote troubleshooting technologies that allow them to perform rapid and economical evaluation and resolution of serious IT issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Alabama Business
Progent online professionals can provide advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support team can assist Alabama companies with a large set of information products and technologies that include system architecture, email support, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for processor consolidation and streamlined administration, and transitioning from dated applications to contemporary solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals can provide remote technical help for systems based on popular variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the computer support arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who are awarded this advanced certification by passing strenuous examinations supervised by Cisco. Usually Cisco CCIEs are employed by large corporations or national ISPs, and consequently their help is not conveniently accessible to small and mid-size businesses.

Progent is among the few computer consulting organizations that ensures that CCIEs are accessible to support small and medium sized organizations. Also, Progent can provide quick communication with a CCIE by phone so that you can benefit from immediate help for urgent system issues that are disrupting your business but are not within the experience of your local system support providers. Progent's CCIE engineers can connect to your system via sophisticated remote support tools to provide fast and affordable analysis and remediation of serious network anomalies.

CCIE Authorized engineers from Progent can help your business to architect, configure, and maintain a converged business network that can simplify operations, reduce expenses, and speed time to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can significantly improve the business value of your integrated network in Alabama. To find out more information on Progent's services for Cisco infrastructure, visit Cisco Technology Professional Support.

Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-certified online service experts can provide computer repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can assist your company with a wide range of platform practice areas such as Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, SharePoint 2019 design and deployment, SharePoint 2016 migration support, Microsoft Teams migration expertise, Skype for Business Server integration consulting and Lync maintenance, Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Premier System Security Engineers
Progent offers you access to accredited CISM, CISSP and ISSAP security engineers who offer a variety of system protection services that can bolster the protection of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist your business to recover promptly from an assault. Security services available from Progent include: in depth security audits using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; efficient recuperation from virus and worm assaults; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and implementing round-the-clock automated monitoring. To read more information concerning Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Support for Network Security.

Business Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can promote the creative facets of Mac computing by offering help services and education in graphics, sound, and video. Progent's consultants offer expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Excel. For more information concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Call Center Outsourcing Alternatives
Progent offers several service offerings for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the timely availability of an effective Help Desk but who have limited funds and internal support resources. Progent's Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can act as a primary Help Desk for your business, serve as an escalation resource for the most challenging network issues, or be ready in those situations when your other resources are swamped. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk or improving your current one, evaluating or programming Call Center application software to address the special requirements of your company, or adding temporary staff to operate online with your in-house Call Center resources during high-demand events like software migrations. To read more on Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent has deployed an arsenal of optimized tools, refined during more than two decades of use, focused on promoting the most advanced quality of service for delivering remote engineering help and repair for small and midsize company information systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access allows the engineers of Progent's Technical Response Center to interface to your system without violating system security.

Progent's advanced customer support reporting application includes thorough records of all service provided to Progent's clients. Every active Progent team consultant has access to the details of services provided to every customer by any staff member. This history of problems and resolutions is structured as a conveniently searchable internal database that permits Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support grows daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive support databases and to manufacturers' internal engineering personnel that allow Progent's remote consulting experts to find the best resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency phone-based professional help in Alabama, phone 1-800-993-9400 or visit Urgent Online Network Support.

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