If your company information network is inAlabamayou can now get quick phone-based help from a UNIX or CCIE-certified support specialist to help with emergency issues that threaten your IT network. Progent retains one of the largest teams of UNIX and CCIE-certified consulting experts available remotely of any independent service firm in the U.S. The cost is competitive, billing is by the minute, sign-up is quick, and support is world class.

In case yourAlabamacompany is located outside of more populated metropolitan areas includingBirmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often limited when there's an emergency. This can cause lost productivity for your business, angry customers, idle workers, and defocused executives. By utilizing Progent's online services, you have access to a Premier engineer who can provide help when you need it to keep your information system operating.

Since Progent charges for online service per minute, your business is invoiced exclusively for technical help received. Progent imposes no service activation charge. Some online consulting companies apply substantial minimum fees or bill for each quarter hour or more. Progent's fine granularity and straightforward pricing policy avoid large invoices for fast fixes.

If your Alabama business requires remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's experienced team of remote consulting engineers offers a broad range of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary third-party service firms or with the internal IT staff usually available to small or mid-size businesses. Progent has developed the technology and skills to fix technical issues economically in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Professional.

In order to assist businesses that maintain networks based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support group can provide the services of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent offers remote contact with professionals who have earned important security certifications including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties streamlines service escalation, if appropriate, to specialists with sufficient background to deal with particularly tough problems. This accelerates remediation of serious problems, avoids system disruption, and reduces maintenance invoices.

For organizations throughout Alabama, Progent allows virtually instant online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent expertise to repair network problems that are impacting productivity and are outside the skill set of your ordinary network maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified network experts can interface with your system using the latest remote support technologies in order to deliver quick and economical evaluation and remediation of serious computer issues.

Services Progent's Phone-based Support Experts Can Offer Your Alabama Business
Progent service specialists can provide expert assistance for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows solutions including:

Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote network service team can assist Alabama companies with a large assortment of information products and technologies including network architecture, messaging support, security consulting for networks and business operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server options for processor consolidation and streamlined management, and migration from dated systems to contemporary environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's service experts can provide remote troubleshooting for systems powered by popular variants of the UNIX operating system such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who are awarded this prestigious credential by passing intense testing given by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and as a result their help is not readily available to the general public.

Progent is one of the only IT technology service providers that makes sure that Cisco CCIEs stay available to support small and medium sized businesses. Also, Progent can provide quick access to a CCIE by phone so that you can receive timely assistance for urgent network problems that are disrupting your productivity but are outside the competence of your local IT support personnel. Progent's CCIE engineers can tie into your environment by means of state-of-the-art on-line support technology in order to provide fast and affordable analysis and remediation of serious system trouble. To find out more on Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.

Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service experts offer computer repair and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a broad range of technology practice areas such as Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, SharePoint Server 2019 design and deployment, SharePoint 2016 migration and hybrid deployment consulting, Microsoft Teams integration, Microsoft Skype for Business integration consulting and Lync Server migration, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Certified System Security Experts
Progent provides you contact with accredited CISM, CISA and CISSP security consultants who can deliver a variety of security solutions to strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or assist you to recover quickly from an attack. Security solutions offered by Progent include: in depth security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; rapid recuperation from virus and worm attacks; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and offering round-the-clock automated monitoring. To find out more information on Progent's security services for small and medium-size companies, visit Progent's Engineering Services for Network Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth consulting support and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications such as Microsoft CRM, MS Project, Microsoft Word, and MS Excel. To learn additional information on Progent's consulting, custom development, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Support and Outsourcing Alternatives
Progent provides several programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the immediate accessibility of a professional Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk staff. Progent can operate as a main Help Desk Call Center for your business, represent an escalation alternative for tough technical issues, or be available in those situations when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk application software to address the special requirements of your company, or providing supplemental personnel to operate online in conjunction with your in-house Call Center resources during high-demand events like software migrations. To find out more concerning Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent's highly evolved service database software keeps thorough histories for all service delivered to Progent's customers. Every authorized Progent team consultant has the benefit of the specifics of support provided to every customer by any team member. This archive of issues and resolutions is organized as an easily accessible internal database that permits Progent's remote support professionals to share their experiences company-wide to make sure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house support personnel that enable Progent's remote consulting specialists to find the best solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based consulting help in Alabama, call 1-800-993-9400 or visit Expert Remote Computer Support.


An index of content::

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    If your business does not need immediate remote support but expects to require assistance with your information system soon, you can conserve time and money and ensure that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.

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    With virtual servers, businesses can run multiple virtual machines on a single actual server. Virtual server technology allows IT organizations to enjoy all the benefits of server isolation, but without the costs associated with buying additional server hardware. Virtual servers are also the enabling technology for private clouds, which offer major advantages such as lowering the costs of hardware, datacenter facilities, and administration while enhancing data security, network reliability, and disaster recovery. Other key server management options include network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can help you in all aspects of server virtualization and management to allow your company to cut expenses and save time.

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