If your company network is inAlabamayou can depend on quick remote help from a UNIX or Cisco CCIE expert to assist with complex issues that threaten your IT network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any independent service organization in the U.S. Rates are competitive, charges are per minute, engagement is fast, and support is world class.
In case yourAlabamabusiness is based some distance from major urban neighborhoods likeBirmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic during an emergency. This could mean a loss of productivity for your business, upset clients, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier professional ready to deliver help when you have to have it to keep your computer network running.
Because Progent bills for remote service per minute, your company pays only for support delivered. Progent requires no startup fee. Many remote service firms apply large minimum time requirements or charge for every quarter hour or longer. Progent's one-minute granularity and simple billing mechanism avoid unexpectedly large tabs for fast fixes.
If your Alabama business requires online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced staff of remote consulting engineers possesses a broad range of in-depth computer knowledge. This allows Progent's remote service experts to deal successfully with the most complex network trouble faster than is feasible with typical third-party service firms or with the in-house IT staff commonly available to small or mid-size companies. Progent has refined the technology and experience to fix technical issues economically in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
In order to assist companies who run networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support team makes available the help of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers remote contact with professionals who have qualified for the industry's top security credentials including CISM Engineers, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical problems allows service escalation, when called for, to experts with sufficient background to deal with unusually tough support calls. This speeds up remediation of urgent problems, avoids system disruption, and minimizes maintenance bills.
For organizations anywhere in Alabama, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to troubleshoot network issues that are affecting your business and are not within the skill set of your on-hand computer support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can connect to your system using state-of-the-art remote support utilities that allow them to provide rapid and efficient analysis and remediation of critical computer issues.
Services Progent's Online Consulting Experts Can Provide Your Alabama Company
Progent's network consultants are qualified to deliver expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service staff can assist Alabama companies to maintain a broad array of information products and technologies including system infrastructure, messaging solutions, security expertise for networks and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for processor economization and centralized management, and moving from legacy systems to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote troubleshooting for computers based on leading derivatives of UNIX such as:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux products including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who are awarded this advanced credential by completing thorough examinations given by Cisco. In most cases Cisco CCIEs are hired by large corporations or national ISPs, and as a result their expertise is not readily accessible to small and medium-size businesses.
CCIE Certified consultants from Progent can help your company to design, configure, and maintain a converged network infrastructure that can simplify operations, lower expenses, and accelerate the path to productivity. By combining Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless products integration help, Progent can dramatically enhance the business value of your information system in Alabama. For more about Progent's expertise in Cisco network appliances, visit Cisco Technology Professional Expertise.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-premier remote service engineers offer computer system repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist your company with a wide variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid integration expertise,
Microsoft Teams expertise,
Microsoft Skype for Business Server integration support and Lync 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you contact with expert CISM, CISSP and ISSAP security engineers who offer a range of security solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help you to recover quickly from an assault. Security services offered by Progent include: in depth security evaluation using technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Hydra; fast recuperation from virus and worm attacks; setting up firewalls; designing safe architectures for remote and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information concerning Progent's security support for small and medium-size businesses, go to Progent's Engineering Support for System Security.
Business Applications Services: Online Classes, Custom Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft business applications such as Microsoft CRM, MS Project, MS Word, and Office Excel. To read additional information about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers several programs for Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized networking specialists. Progent's Help Desk team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to offer your customers fast access to a reliable support resource with years of background in phone support and online repair service for small and midsize business networks. Progent's focus is on giving the Call Center a respected recognition as a major driver of business performance, and Progent's mission is to resolve rather than merely document problems. For more on Progent's Call Center support and outsourcing, see Progent's Help Desk Services.
Progent's Online Support Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
Progent's powerful service database application keeps extensive histories for all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the history of support provided to each client by any team engineer. This history of issues and solutions is organized as an easily searchable internal database that allows Progent's remote technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available other vast support databases and to manufacturers' internal support personnel that enable Progent's online service specialists to come up with the best solutions quickly.
To learn how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency online engineering help in Alabama, phone 1-800-993-9400 or visit Expert Remote Computer Support.