If your business network is in the state of Alabama you can depend on fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to help with emergency issues that threaten your network. Progent retains one of the largest groups of UNIX and Cisco CCIE consulting experts available by phone of any independent support firm in the U.S. Rates are affordable, billing is by the minute, engagement is fast, and service is unbeatable.
If your Alabama small business is based some distance from larger metropolitan neighborhoods including Birmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when you have an emergency. This could mean a drop in revenue for your business, upset customers, idle employees, and distracted executives. By contacting Progent's online services, you have access to a Certified consultant who can deliver assistance when you need it to get your computer network running.
Because Progent charges for online support on a per-minute basis, your business is invoiced only for services delivered. Progent asks for no initialization surcharge. Many remote service firms apply substantial minimum time requirements or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and simple pricing model do away with unexpectedly large tabs for fast solutions.
If your Alabama business requires online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's seasoned team of online consulting engineers has a wide range of in-depth computer knowledge. This enables Progent's online technical support specialists to deal successfully with the most challenging technical problems more quickly than is possible with typical independent service firms or with the internal IT resources usually found in smaller companies. Progent has refined the tools and experience to fix technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have earned professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to assist companies who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service team makes available the assistance of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online contact with engineers who have qualified for major security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough problems. This speeds up remediation of urgent problems, avoids system disruption, and minimizes technical support invoices.
For organizations anywhere in Alabama, Progent offers fast remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for emergency support to troubleshoot network problems that are affecting business productivity but are beyond the skill set of your on-hand computer support resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can analyze your computer environment using state-of-the-art remote support tools in order to provide quick and affordable analysis and remediation of serious IT issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Alabama Business
Progent network engineers are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies such as:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service team can assist Alabama companies with an extensive array of IT products and technologies such as system architecture, messaging support, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for server consolidation and centralized administration, and migration from legacy systems to current environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support experts offer online troubleshooting for systems powered by leading versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or familiar Linux platforms including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who are awarded this advanced credential by completing thorough examinations administered by Cisco. Most Cisco CCIEs are hired by big corporations or national Internet service providers, and so their help is not conveniently accessible to smaller companies.
Progent is among the few IT technology service organizations that makes sure that Cisco CCIEs stay accessible to help small and medium sized organizations. In addition, Progent can provide quick communication with a CCIE via telephone so your company can receive timely support for urgent system issues that are hurting your productivity but are outside the competence of your usual network support resources. Progent's CCIE support experts can access your network via state-of-the-art remote troubleshooting tools in order to execute rapid and affordable analysis and remediation of critical system problems. To learn more concerning Progent's services for Cisco network appliances, see Cisco Technology Engineering Services.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-premier online service professionals offer computer system problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad range of technology practice areas including
Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 integration,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
SharePoint Server 2019 design and configuration,
SharePoint 2016 migration and hybrid deployment consulting,
Microsoft Teams configuration help,
Skype for Business Server configuration support and Lync maintenance, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier Network Security Consultants
Progent offers you access to accredited CISM, CISA and CISSP security consultants who offer a range of security services that can strengthen the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate fast from an attack. Security services offered by Progent include: comprehensive security audits using technologies such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm assaults; integrating firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To learn more about Progent's security support for small and midsize companies, go to Progent's Consulting Support for Network Security.
Applications Support: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and training in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft business applications including CRM, Project, MS Office Word, and MS Office Excel. To read more concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Options
Progent provides a selection of programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients easy access to a reliable support team with years of background delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk a positive recognition as a solid contributor to company productivity, and Progent's charter is to fix and not just report problems. To learn more information concerning Progent's Help Desk outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Online Service Technologies
Progent has deployed an arsenal of optimized tools, refined over many years of field experience, focused on allowing the highest quality of service for delivering remote technical support and troubleshooting for small and midsize company information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote access enables the engineers of Progent's Technical Response Center to link to your environment remotely without violating system security.
Progent's highly evolved service reporting software stores thorough documentation of all support delivered to Progent's customers. Every authorized Progent staff consultant has access to the history of services provided to every client by any team member. This history of trouble tickets and solutions is organized as a conveniently accessible proprietary database that allows Progent's remote technical engineers to share their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other vast technical support databases and to vendors' internal technical staff that enable Progent's online service specialists to find the best solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To see how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online consulting expertise in Alabama, call 1-800-993-9400 or go to Urgent Remote Computer Support.