If your business IT network is inAlabamayou can depend on quick online help from a UNIX or CCIE-certified consultant to resolve complex issues that threaten your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any nationwide service firm in the country. Rates are reasonable, billing is by the minute, engagement is fast, and support is unbeatable.
In case yourAlabamanetwork is located outside of more populated metropolitan neighborhoods likeBirmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic when you have an emergency. This can cause a drop in productivity for your company, angry customers, unproductive employees, and distracted executives. By contacting Progent, you can get in touch with a Premier engineer ready to deliver assistance when you require it to get your network on line.
Because Progent charges for online service by the minute, your business pays exclusively for technical help provided. Progent requires no startup surcharge. Many remote support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing mechanism do away with large invoices for quick repairs.
If your Alabama business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote support professionals possesses a wide range of world-class computer knowledge. This enables Progent's remote service specialists to deal successfully with the most complex technical problems faster than is possible with typical independent service organizations or with the internal IT resources commonly found in smaller companies. Progent has refined the technology and skills to repair technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to assist businesses that operate environments incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online support from professionals who have been awarded major security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient competence to resolve unusually intractable problems. This accelerates remediation of emergency problems, avoids network downtime, and reduces technical support bills.
For businesses in the state of Alabama, Progent offers fast online contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for emergency assistance to repair computer issues that are hurting your business and are beyond the skill set of your local IT service group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can interface with your system with advanced remote troubleshooting utilities in order to deliver fast and economical analysis and resolution of critical network issues.
Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your Alabama Company
Progent network engineers can offer expert support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer service staff can assist Alabama small businesses with an extensive assortment of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware products for server consolidation and centralized administration, and migration from outdated applications to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide remote technical help for systems based on major derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who are awarded this advanced certification only after intense examinations administered by Cisco. Usually CCIEs are employed by big enterprises or nationwide ISPs, and as a result their help is not conveniently available to smaller companies.
Progent is one of the only network consulting firms that makes sure that CCIEs stay available to assist small and mid-size businesses. Also, Progent can provide fast communication with a Cisco CCIE by phone so that you can receive immediate support for urgent network issues that are hurting your productivity but are not within the competence of your local system support providers. Progent's CCIE engineers can access your system by utilizing secure remote troubleshooting tools to execute rapid and cost-effective diagnosis and resolution of serious system trouble. To see more on Progent's support for Cisco network appliances, see Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-expert remote support experts offer computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can assist you with a wide range of platform expertise such as
Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 planning and integration,
SharePoint Server 2016 migration consulting,
Microsoft Teams expertise,
Microsoft Skype for Business configuration consulting and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Security Specialists
Progent offers you access to qualified CISM, CISA and CISSP security engineers who offer a variety of system protection solutions that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive fast from a breach. Security services offered by Progent include: extensive security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Nikto; quick recuperation from malicious attacks; integrating firewalls; designing safe architectures for remote and mobile access; securing your email infrastructure against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. For more on Progent's security support for small and midsize businesses, visit Progent's Consulting Expertise for Network Security.
Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and education in graphics, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers professional consulting support and training in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft applications including Microsoft CRM, Project, Microsoft Word, and MS Office Excel. To find out more about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Support and Outsourcing Options
Progent offers a selection of support programs for Help Desk services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the timely availability of an effective Help Desk Call Center but who have limited funds and internal support resources. Progent's Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can operate as a main Help Desk for your organization, serve as an escalation resource for tough network problems, or be available in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, evaluating or customizing Help Desk application software to address the particular needs of your business, or adding temporary personnel to operate remotely with your in-house Help Desk resources during high-demand events like system upgrades. To learn more concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent has deployed a collection of optimized technologies, evolved over many years of field experience, dedicated to enabling the most advanced quality of efficiency for providing online technical support and repair for small and medium-size business IT systems. Progent offers secure VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity allows the consultants of Progent's Technical Response Center to interface to your system without compromising network security.
Progent's powerful customer support reporting software includes thorough histories for all service delivered to Progent's customers. Every active Progent staff engineer has access to the specifics of services provided to every client by any staff engineer. This database of trouble tickets and solutions is structured as a conveniently searchable proprietary database that enables Progent's online support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' internal support personnel that allow Progent's remote consulting experts to find the best resolutions quickly.
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
To find out how to contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent remote professional support in Alabama, phone 1-800-993-9400 or go to Expert Online Network Help.