If your company IT network is in the state of Alabama you can depend on fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to fix the toughest problems that threaten your IT network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available online of any nationwide service firm in the United States. Rates are competitive, charges are by the minute, sign-up is immediate, and service is world class.
If your Alabama company is outside of larger metropolitan neighborhoods such as Birmingham, Birmingham, Mobile, or Huntsville, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited when there's an emergency. This can result in lost productivity for your company, angry clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you have access to a Certified engineer who can provide assistance when you need it to get your information system on line.
Since Progent charges for telephone-based support on a per-minute basis, your business is invoiced just for support provided. Progent requires no service activation surcharge. Some online service companies have significant minimum time requirements or charge for each fifteen minutes or longer. Progent's fine granularity and simple billing policy eliminate large bills for speedy solutions.
If your Alabama business needs online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's seasoned team of remote consulting professionals has a broad range of world-class computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent service firms or with the internal IT resources commonly available to smaller businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have qualified for professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies that maintain environments featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team makes available the services of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers online support from professionals who have qualified for recognized security certifications such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant background to deal with particularly intractable support calls. This accelerates remediation of emergency network problems, avoids system downtime, and minimizes technical support bills.
For companies anywhere in Alabama, Progent enables fast online access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent assistance to troubleshoot information system issues that are affecting productivity but are beyond the skill set of your on-hand IT service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your computer environment via advanced remote troubleshooting utilities that allow them to deliver quick and efficient diagnosis and repair of serious computer problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Alabama Company
Progent service specialists can deliver advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Windows products and technologies including:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer support team can assist Alabama companies to maintain an extensive array of information products and technologies including system infrastructure, messaging support, security expertise for networks and business processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware options for processor economization and centralized administration, and transitioning from older applications to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer online technical help for systems powered by leading variants of the UNIX platform such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who are awarded this rare certification by completing strenuous examinations supervised by Cisco. Usually CCIEs are employed by big corporations or national Internet service providers, and so their services are not readily accessible to small and midsize businesses.
Progent is among the rare IT consulting providers that makes sure that CCIEs stay available to support small and medium sized organizations. In addition, Progent can provide quick communication with a CCIE by telephone so your company can get immediate help for critical network issues that are disrupting your business but are not within the comfort zone of your usual IT maintenance personnel. Progent's CCIE consultants can connect to your system by means of secure on-line support tools to perform fast and economical diagnosis and remediation of serious network problems. To find out additional information concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Services.
Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online support professionals can deliver computer system troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can assist your company with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting services,
SharePoint 2019 design and deployment,
Skype for Business integration support and Microsoft Lync migration, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Consultants
Progent provides you contact with expert CISM, CISSP and ISSAP security consultants who offer a range of security services that can strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist you to recuperate rapidly from an assault. Security services available from Progent include: extensive security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; efficient recuperation from malicious assaults; setting up firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email system against viruses, spam and DHA attacks; and implementing continual automated monitoring. To read more about Progent's security support for small and midsize companies, go to Progent's Professional Expertise for Network Security.
Business Applications Support: Training, Customization, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering consulting services and education in imaging, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, MS Word, and Office Excel. To find out additional information concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Service and Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for companies who require the timely availability of an effective Help Desk Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation resource for the most challenging technical problems, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or customizing Help Desk Call Center application software to meet the special requirements of your company, or adding temporary personnel to operate remotely in conjunction with your in-house Call Center resources during high-demand events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers convenient contact with a large technical support resource with years of background delivering phone help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a positive reputation as a key contributor to company success, and Progent's goal is to fix and not just document problems. To find out additional information on Progent's Help Desk service and outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Remote Service Tools
Progent has developed an arsenal of optimized tools, refined over many years of use, dedicated to allowing the highest quality of service for providing online engineering support and repair for small and medium-size company information systems. Progent provides secure VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote connectivity enables the consultants of Progent's Technical Response Center to connect to your environment without compromising corporate security.
Progent's highly evolved service reporting software includes comprehensive records of all support delivered to Progent's customers. Each active Progent team consultant has access to the specifics of services rendered to each client by any staff engineer. This archive of trouble tickets and resolutions is structured as a readily accessible internal knowledge base that enables Progent's remote technical professionals to share their knowledge company-wide to ensure that the quality of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft make available additional vast support knowledge bases and to vendors' internal technical staff that enable Progent's online service experts to arrive at the optimal resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
To see how to ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based professional help in Alabama, phone 1-800-993-9400 or visit Urgent Online Network Help.