If your company network is in the state of Alabama you can depend on quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with critical issues involving your network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any independent support firm in the U.S. Rates are affordable, charges are by the minute, engagement is immediate, and support is world class.
In case your Alabama business is situated outside of larger urban areas including Birmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX or Cisco CCIE experts could be problematic when you have an emergency. This could mean a drop in productivity for your company, upset customers, idle employees, and distracted executives. By utilizing Progent's online services, you can get in touch with a Certified consultant who can provide assistance when you have to have it to keep your computer network running.
Because Progent bills for remote help per minute, your company is invoiced only for technical help delivered. Progent asks for no initialization fee. Many remote service companies apply substantial minimum time requirements or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing model save you from unexpectedly large tabs for quick repairs.
If your Alabama business requires remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of remote consulting engineers has a broad array of world-class computer skills. This allows Progent's online service experts to resolve the most challenging technical problems faster than is feasible with typical third-party service firms or with the in-house support resources commonly available to smaller businesses. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
In order to assist businesses that maintain environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the services of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who have been awarded important security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, when called for, to experts with relevant competence to deal with unusually tough support calls. This accelerates resolutions of emergency network problems, avoids network disruption, and minimizes technical support bills.
For businesses throughout Alabama, Progent enables virtually instant remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency help to fix computer issues that are damaging your business but are beyond the scope of your on-hand computer support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can interface with your system using state-of-the-art remote troubleshooting tools in order to deliver quick and efficient diagnosis and repair of critical network problems.
Services Progent's Online Support Experts Can Offer Your Alabama Company
Progent service specialists can provide advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service staff can assist Alabama companies to maintain a large array of IT products and technologies including network infrastructure, email support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and streamlined management, and migration from dated systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer remote troubleshooting for computers powered by major derivatives of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who are awarded this prestigious credential only after thorough examinations given by Cisco. The vast majority of Cisco CCIEs work for large corporations or nationwide Internet service providers, and consequently their expertise is not readily available to smaller companies.
CCIE and CCNP Premier engineers from Progent can help you to design, setup, and support an integrated network infrastructure that can streamline operations, cut expenses, and accelerate time to productivity. By offering Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless technology integration help, Progent can dramatically improve the strategic value of your network infrastructure in Alabama. To see more information concerning Progent's services for Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-premier online support experts can provide network repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide variety of platform expertise such as
Microsoft Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
SharePoint Server 2019 design and deployment,
SharePoint 2016 migration consulting services,
Microsoft Teams integration,
Microsoft Skype for Business Server configuration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security professionals who can deliver a variety of security solutions to improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to revive promptly from an attack. Security solutions available from Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm assaults; configuring firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. For more about Progent's security support for small and midsize businesses, refer to Progent's Consulting Support for System Security.
Business Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Office Excel. For more on Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Support Options
Progent offers a variety of programs for Help Desk assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk but who have relatively small budgets and internal support resources. Progent's Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can operate as a main Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, evaluating or customizing Call Center software products to meet the particular needs of your business, or adding temporary staff to work remotely with your internal Help Desk group during high-demand events like software migrations. To learn more information about Progent's Call Center service and outsourcing, see Progent's Help Desk Support.
Progent's Remote Support Tools
Progent has deployed a set of optimized tools, evolved during many years of use, focused on allowing the highest standard of efficiency for providing remote engineering help and repair for small and midsize business IT networks. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity allows the experts of Progent's online support team to link to your system remotely without compromising network security.
Progent's powerful customer support reporting software includes extensive histories for all support provided to Progent's clients. Each authorized Progent team consultant has the benefit of the history of services delivered to every client by any staff engineer. This history of issues and solutions is structured as a conveniently searchable internal knowledge base that allows Progent's remote technical experts to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' in-house support staff that allow Progent's remote consulting specialists to come up with the best solutions quickly.
Talk to a UNIX/Linux or Cisco Network Support Specialist Now