If your business network is in Alabama you can have quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to fix emergency problems that threaten your network. Progent retains among the most extensive groups of UNIX and CCIE-certified consultants available remotely of any nationwide service organization in the U.S. The cost is affordable, billing is by the minute, engagement is immediate, and support is world class.
In case your Alabama small business is located away from major urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited during a network crash. This can result in a drop in productivity for your company, angry clients, idle workers, and defocused management. By calling Progent's online services, you have access to a Premier engineer who can offer expertise when you need it to keep your computer network operating.
Since Progent charges for remote service per minute, your company is invoiced only for support received. Progent imposes no service activation charge. Some online service firms have substantial minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and straightforward billing mechanism save you from big bills for speedy repairs.
If your Alabama company requires technical assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced team of remote consulting professionals offers a broad array of world-class computer knowledge. This enables Progent's remote service experts to resolve the most complex technical problems more quickly than is possible with typical independent support organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has developed the tools and experience to fix problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
In order to assist companies who maintain environments featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support team makes available the expertise of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers remote contact with engineers who have qualified for the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's group approach to repairing network problems streamlines service escalation, if appropriate, to experts with sufficient background to deal with particularly tough jobs. This speeds up remediation of emergency network problems, avoids network disruption, and reduces technical support bills.
For businesses in the state of Alabama, Progent allows immediate remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for emergency assistance to repair information system problems that are affecting your business but are beyond the skill set of your in-house computer support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your network with advanced remote support tools in order to deliver fast and affordable evaluation and remediation of serious IT problems.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Alabama Business
Progent online professionals can deliver expert support for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service staff can assist Alabama small businesses with a large assortment of information products and technologies such as system architecture, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and streamlined administration, and transitioning from older systems to modern environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer remote technical help for computers based on leading derivatives of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who qualify for this advanced certification by completing strenuous testing administered by Cisco. In most cases Cisco CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and consequently their help is not conveniently accessible to small and medium-size businesses.
CCIE Authorized experts from Progent can assist your company to plan, configure, and service a converged business network that can streamline business processes, lower expenses, and accelerate time to productivity. By providing Cisco broadband routers experience with Catalyst switches support and Aironet wireless products integration assistance, Progent can significantly improve the strategic value of your network infrastructure in Alabama. To see more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-expert online service professionals can provide network troubleshooting and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a wide variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2013 design,
Microsoft Skype for Business configuration consulting and Lync Server maintenance, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Engineers
Progent offers you contact with accredited CISA, CISM, and ISSAP security engineers who can deliver a variety of security services to strengthen the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to revive fast from an assault. Security services available from Progent include: extensive security analysis utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; efficient recovery from virus and worm assaults; integrating firewalls; designing safe techniques for remote and mobile connectivity; protecting your email system from spam and directory harvest attacks; and implementing continual network monitoring. To find out more on Progent's security services for small and medium-size companies, refer to Progent's Professional Services for Network Security.
Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Macintosh environments by offering help services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply professional consulting expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications such as CRM, MS Office Project, MS Office Word, and MS Office Excel. To read more concerning Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for companies who need the timely availability of a professional Help Desk Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Call Center resources. Progent can operate as a main Call Center for your organization, serve as an escalation resource for tough technical problems, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk Call Center application software to address the particular requirements of your company, or adding temporary personnel to operate online with your internal Call Center resources to deal with high-demand events like system upgrades. To find out more concerning Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Call Center Services.
Progent's Remote Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's highly evolved service database system keeps comprehensive histories for all support provided to Progent's clients. Every active Progent staff engineer has access to the specifics of support delivered to each customer by any staff engineer. This database of problems and fixes is organized as an easily searchable proprietary knowledge base that permits Progent's remote support engineers to communicate their experiences with the whole team to make sure that the value of Progent's support services grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast technical support databases and to vendors' in-house engineering staff that allow Progent's remote service experts to come up with the optimal resolutions promptly.
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online engineering expertise in Alabama, call 1-800-993-9400 or visit Expert Remote Computer Support.