If your business IT network is in Alabama you can depend on fast online help from a UNIX or CCIE-certified consultant to assist with complex problems involving your computer network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any nationwide support firm in the United States. The cost is affordable, billing is by the minute, engagement is fast, and support is unbeatable.

In case your Alabama small business is far from major metropolitan areas like Birmingham, Birmingham, Mobile, or Huntsville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when you have an urgent situation. This can result in a loss of productivity for your company, angry clients, idle workers, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier professional who can provide assistance when you have to have it to get your computer network running.

Since Progent charges for telephone-based support per minute, your business pays only for services provided. Progent requires no initialization surcharge. Some online service firms apply large minimum time requirements or charge for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing model save you from big bills for speedy solutions.

If your Alabama business needs remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting professionals has a wide array of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary third-party service firms or with the internal support resources commonly available to smaller companies. Progent has developed the technology and experience to repair problems economically in many different network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help businesses that run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the help of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote support from professionals who have earned major security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical difficulties allows service escalation, when called for, to specialists with relevant competence to deal with unusually intractable jobs. This speeds up remediation of serious network problems, avoids network disruption, and reduces maintenance invoices.

For businesses anywhere in Alabama, Progent offers immediate remote communication with a UNIX, Linux, Solaris, macOS or OS X engineer for emergency help to fix information system problems that are affecting business productivity but are not within the experience of your on-hand IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your network via state-of-the-art remote support utilities that allow them to perform quick and economical evaluation and remediation of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Alabama Company
Progent's network consultants can offer expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can help Alabama small businesses with a large set of computer products and technologies including system infrastructure, email support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware options for server consolidation and centralized administration, and migration from outdated applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals offer online troubleshooting for computers powered by leading versions of the UNIX operating system such as: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and affordable communication with Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this prestigious certification only after thorough examinations given by Cisco. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers, and consequently their services are not easily accessible to small and midsize businesses.

Progent is one of the few IT consulting providers that makes sure that Cisco CCIEs stay accessible to help small and medium sized organizations. In addition, Progent can provide fast communication with a CCIE by telephone so your company can get immediate support for critical system issues that are impacting your productivity but are beyond the comfort zone of your local system maintenance resources. Progent's CCIE engineers can connect to your system by utilizing secure remote support tools to execute rapid and affordable analysis and repair of critical network problems. For more about Progent's services for Cisco network appliances, see Cisco Technology Professional Services.

Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-expert remote service professionals offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a wide range of platform practice areas such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint Server design, Skype for Business configuration support and Lync migration, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Certified Security Specialists
Progent offers you contact with expert CISA, CISM, and ISSAP security consultants who offer a variety of system protection services to improve the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist your business to revive promptly from an assault. Security solutions available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recuperation from malicious assaults; integrating firewalls; designing safe techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 automated monitoring. To read additional information concerning Progent's security support for small and midsize companies, see Progent's Consulting Services for Network Security.

Business Applications Support: Training, Development, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers in-depth consulting expertise and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, Office Project, MS Word, and MS Office Excel. To learn additional information on Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Support Options
Progent offers three programs for Help Desk Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent is a Microsoft Partner and has a large roster of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers instant communication with a reliable technical support resource with years of background delivering telephone-based support and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a key contributor to company productivity, and Progent's target is to fix rather than merely record problems. To find out more information about Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent has deployed a collection of optimized tools, evolved during many years of use, focused on allowing the highest standard of efficiency for providing online technical help and troubleshooting for small and medium-size company IT networks. Progent provides secure VPN support for gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity allows the experts of Progent's online support team to link to your environment remotely without compromising corporate security.

Progent's sophisticated customer support reporting software keeps thorough documentation for all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the details of support provided to every client by any team engineer. This database of issues and solutions is organized as a readily accessible internal database that allows Progent's online support engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' in-house support personnel that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To find out how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for emergency remote consulting expertise in Alabama, call 1-800-993-9400 or go to Urgent Remote Network Help.


An index of content::

Atlanta, Georgia Network Engineer Migration Company for Atlanta, Georgia
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UNIX Specialists

If your business computer system mixes Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for easy administration, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows integration support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center support.

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Nexus series switches are engineered to provide the performance, scale, dependability, cloud readiness, density, security and manageability required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting expertise to help you to plan an optimal switch topology, set up pilot systems to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security and compliance evaluations, set up advanced monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus products. Progent can also assist you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to current Nexus switches.

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Progent can assist your company to design and execute a smooth transition from a Solaris-based information system to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you guard your information and reduce business discontinuity by designing an efficient migration plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing environment, transition planning and validation, Microsoft Exchange migration expertise, data and application software migration, and processor and media migration and consolidation.

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Progent's Juniper Networks-authorized NetScreen consultants can help your company to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.

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Skype for Business certificate management Engineers
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Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.

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Consulting Services for Network Infrastructure Health Review
Remote Network Monitoring Consult

Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability.

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Microsoft Exchange 2007 Engineer
Exchange 2007 Engineer

Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.

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Progent's certified professionals provide computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Exchange Server 2003 include planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.

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Onsite Technical Support for Wi-Fi RF Spectrum Analysis for Wi-Fi
Wi-Fi Site Survey Consulting

Progentís Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, providing you a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service.

Firewall Audit for Security CISSP Consultants
CISA Certified Security Expert Installation for Missouri
Phone Support Network Recovery

Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone help and remote secure computer connection to troubleshoot and resolve network problems quickly and economically. The scope of technical expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.

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Microsoft Certified Expert ISA 2004 Server Technology Consulting Services
MCSE Expert Certified Microsoft ISA Server Professionals

Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security solutions for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Firewall Network Consulting Auditor
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Information Risk Evaluation Consultant
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Progent has put together two ultra-affordable service bundles intended to enable small companies to get a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from outside your company firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure computer inside your company firewall to determine your exposure to inside attacks. The two security inventory services are set up and executed from a protected external location.

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Progentís Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you can license only the functions you currently require, with the option to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software support experts can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP/Great Plains.

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GIAC Cybersecurity Organization
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Global Information Assurance Certification was established in 1999 to certify the skill of network security experts. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the network security disciplines addressed under GIAC certification such as auditing network vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity.

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Microsoft Operations Manager Example Application
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Before Progentís MOM-based solution, system problems were approached reactively, after users complained about them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now address network problems before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with potential problems before clients suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class availability, security and productivity.

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Wi-Fi RF Spectrum Analysis for Wi-Fi Integration
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Progentís Wireless Site Survey helps you to design and install a Wi-Fi WLAN optimized for your environment, offering your business a wireless solution that has the reception, performance, capacity, QoS, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.

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Progent's Network Help Desk Outsourcing Services are intended specifically for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

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Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a network architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.

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Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, protection, and productivity.

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SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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Progent offers remote and on premises consulting to help your organization with any aspect of BI reporting from debugging or modernizing reports to designing and implementing a comprehensive BI solution. Progent's management reporting experts can help you to support your existing reporting system, help you to migrate reports from a legacy reporting platform to a modern solution, and deliver as-needed online training to meet your specific requirements. Progentís management reporting consultants offer experience in all popular BI reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

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Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic value of utilizing Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help your company to define policies, set up pilot environments to evaluate the benefits of Intune for your environment, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.

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Progent can help you in any and all facets of your migration to Exchange 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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Progent is looking for a range of on-staff employees including solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE credentials; and consultants for advanced network design with experience in mobile access, wireless networking, non-stop systems, disaster recovery planning, data protection, and server virtualization. Progent is also looking for workstation support experts, off-site service professionals, and CISSP or CISM accredited security professionals. We are also hiring veteran managers and administrators who can operate efficiently in our high-growth, virtual office model. Progent works with freelance professionals who have specialized knowledge and hands-on background in important IT areas beyond Progent's main service concentration. Progent's Experts Team includes contractors who can provide consulting and programming support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux, Macintosh, or Sun, or can provide world-class help in technologies such as telecommunications, web design, EDI, web commerce, or database management. Freelance contractors premier by us coordinate with Progent's full-time engineers to deliver comprehensive IT services for small and midsize business networks.

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Operations Manager Integration Support
Operations Manager Online Technical Support

Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix serious problems detected by SCOM 2012.

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Technical Support for Remote Support
Idaho Small Business IT Outsourcing Company

Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours phone support and remote direct computer connection to isolate and resolve technical problems quickly and economically.

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Windows 2003 Professionals
Windows Server 2003 Professionals

The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, installing, managing and supporting sophisticated information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.

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Meraki AP Management Consultant
CCIE Certified Meraki 802.11ac AP Integration Support

Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to assist businesses of any size to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their mobility or computing device.

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SharePoint Server 2007 Support and Help Microsoft SharePoint Server Support
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Microsoft SQL Engineer
SQL Server Replication Consulting Services

Progent's certified SQL Server programmers and database administrators can provide remote expertise to help businesses of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

Slackware Linux, Solaris, UNIX Online Consulting Setup and Support for Red Hat Linux, Sun Solaris, UNIX
Small Business IT Outsourcing Companies Implementation
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SCDPM 2012 and Exchange DAGs Setup and Support
SCDPM 2012 Backup and Recovery Technical Support

Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of any size to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing especially challenging problems, or full project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.

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Solaris Online Troubleshooting in Birmingham, Montgomery, Mobile, AL Windows 2008 Server Outsourcing Services Sacramento - Folsom
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SharePoint Workspace 2010 Professional
SharePoint Server 2010 Onsite Technical Support

Progent's Microsoft-certified engineers can provide cost-effective remote technical support and development services to help you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise search, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular desktop applications like Excel, Word, Outlook, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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Expressway Information Technology Consulting
Unified Communications Manager Engineer

Cisco Unified Communications Manager (CUCM), originally known as CallManager, is the center of Cisco's collaboration solution. CUCM and Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to help businesses of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server.

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SharePoint 2016 Excel Online Support and Setup
SharePoint 2016 Information Rights Management Remote Support

Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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Exchange Email Hosting Engineers
Microsoft Exchange Hosting Professional

Progent's MS Exchange Server Hosting Support Services offer a world-class data center that features backed-up power and cooling systems, 24x7 site security and operations center, and fault-tolerant access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized machines for service continuity, smooth scalability, and fast recovery. Progent's services include complete incorporation with your network, connectivity with mobile communication devices, continual tracking of performance and security, spam filtering, security update and revision control, Help Desk services, per-day backup, and full email management services.

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Online Office Outlook Training Professional
Live Online Office Publisher Classes

Progent's webinar training classes provide small companies the cost savings, convenience, and flexibility of web-based learning plus the proven pedagogic techniques of seasoned teachers who use sophisticated technology to simulate live, participatory classes. Progent offers online education for key desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Outlook: MS Dynamics accounting and analytics products including Microsoft Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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SQL Server 2014 Capacity Planning Online Help
MCSE Expert Certified SQL Server Management Studio Remote Technical Support

SQL Server 2014 incorporates major enhancements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as planning, configuration, management, troubleshooting, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.

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Specialists for IT Outsourcing
IT Support Outsourcing Specialists

Progent can provide in-depth online consulting for all technologies associated with small business IT networks and offers a variety of strategic, on-demand services including a part-time CIO to provide advanced IT design and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical projects such as site relocations oroperating system migrations, Cisco-certified consultants for designing fast and robust network infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, customize, or troubleshoot business application programs.

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InDesign Instruction
Adobe After Effects Classes

Progent's Apple Mac experts can promote the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals offer help in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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Remote Support for Windows and Linux
Linux with Windows Consultancy

If your business network mixes Linux technology platforms with Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows coexistence support services include IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and administration, online network support and repair, in-person technical support, and Contact Center services.

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VMware Cross vCenter NSX Specialists VMware vRealize Orchestrator vRO Consulting Services
Chief Information Officer Outsourcing Consulting
Full Service Outsourcing Consultant Services

Progent can provide in-depth online consulting for all technologies common to todayís small company information networks and offers an array of strategic, on-demand services such as a temporary CIO to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site relocations orOS upgrades, connectivity experts for designing high-performance and reliable infrastructure, certified security engineers to verify information protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or repair mission-critical application programs.

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Windows 8.1 Training Setup and Support Windows 8.1 Wireless Technology Consulting Services
Progent Startup Businesses Support Outsourcing Services
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Les Kent has a 35-year history of effective technology integration, business administration, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.

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Lync Server 2013 Web Apps Server Engineer
Lync Server 2013 topology Professional

Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and system integrators can assist your company to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.

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IT Solution Providers for Midsized Company
Mid-sized Company IT Outsourcing Companies

Progent offers network services for medium size businesses with 100 to 250 system users. The mid-size company or office has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and support delivery models of major outside support organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an IT system whose advanced technology and capability are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the IT support costs of an SMB while offering the mid-size company with enterprise-level support from professional, IT experts with background in a wide range of small business network solutions. If your mid-sized organization or small business is looking for the quality of IT help appropriate by a mid-size office without budgeting enterprise prices, you need Progent.

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SQL 2008 Reporting Services Specialists
Microsoft SQL Server 2008 Remote Consulting

Microsoft SQL Server 2008 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, managing, and accessing company data and database applications on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world experience and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.