If your company computer network is inAlabamayou can depend on fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to resolve complex issues affecting your IT network. Progent offers the services of one of the most extensive groups of UNIX and Cisco CCIE support professionals accessible remotely of any nationwide support organization in the U.S. Rates are competitive, billing is by the minute, sign-up is immediate, and service is unbeatable.
In case yourAlabamaoffice is located away from more populated metropolitan neighborhoods includingBirmingham, Birmingham, Mobile, or Huntsville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when you have an emergency. This could mean lost revenue for your business, upset clients, idle workers, and defocused management. By contacting Progent's remote support, you can get in touch with a Premier professional ready to provide help when you need it to get your information system on line.
Since Progent bills for remote service on a per-minute basis, your business owes only for services delivered. Progent requires no service activation charge. Many online consulting firms apply substantial minimum time requirements or charge for each quarter hour or more. Progent's small granularity and straightforward billing policy do away with big invoices for fast fixes.
If your Alabama business needs remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online support professionals offers a broad range of world-class computer skills. This allows Progent's remote service experts to resolve the most complex technical problems faster than is possible with ordinary third-party service organizations or with the internal IT staff commonly available to smaller companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help companies that run environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support group offers the help of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based support from engineers who have qualified for important security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly intractable jobs. This accelerates remediation of emergency network problems, avoids system disruption, and reduces maintenance bills.
For businesses anywhere in Alabama, Progent enables fast remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent help to troubleshoot network issues that are affecting your business but are beyond the scope of your ordinary IT service resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier network experts can connect to your system using the latest remote troubleshooting technologies that allow them to provide fast and economical evaluation and repair of critical computer problems.
Services Progent's Online Support Experts Can Offer Your Alabama Company
Progent service specialists are qualified to deliver expert support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network support team can assist Alabama small businesses to maintain a comprehensive array of computer products and technologies that include system infrastructure, email solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware products for server consolidation and centralized administration, and transitioning from legacy applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals offer online troubleshooting for systems powered by major variants of the UNIX operating system such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who qualify for this prestigious certification only after strenuous examinations given by Cisco. The vast majority of Cisco CCIEs work for large enterprises or national Internet service providers, and so their services are not conveniently accessible to small and mid-size businesses.
Progent is among the only computer support firms that makes sure that CCIEs are available to assist small and medium sized organizations. Also, Progent offers convenient communication with a Cisco CCIE via telephone so you can benefit from timely support for complex network problems that are impacting your productivity but are not within the competence of your ordinary network maintenance personnel. Progent's CCIE consultants can access your network using sophisticated remote troubleshooting tools to provide rapid and affordable diagnosis and resolution of serious network trouble.
CCIE Certified consultants from Progent can help your business to design, configure, and maintain an integrated network infrastructure that can simplify business processes, lower expenses, and accelerate the path to positive ROI. By providing Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly improve the business value of your information network in Alabama. For additional information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Support.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-expert remote service professionals can deliver network troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can help you with a broad range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration consulting,
Microsoft Teams expertise,
Skype for Business Server integration support and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Premier Security Specialists
Progent provides you access to accredited CISM, CISSP and ISSAP security consultants who offer a range of system protection services that can enhance the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate rapidly from a breach. Security services offered by Progent include: in depth security audits utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recovery from virus and worm attacks; configuring firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging system from viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To learn more on Progent's security services for small and midsize businesses, see Progent's Consulting Support for Network Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by offering consulting services and education in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering support and education in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications including CRM, Project, Office Word, and MS Excel. To find out additional information concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent offers a variety of programs for Help Desk services including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network infrastructure experts. Progent's Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy communication with a dependable support resource with extensive background in phone help and online repair service for small and midsize business networks. Progent's focus is on giving the Call Center a respected recognition as a major contributor to business success, and Progent's charter is to fix rather than simply document problems. For additional information about Progent's Call Center support, go to Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has developed a collection of optimized tools, evolved over more than a decade of field experience, dedicated to promoting the highest quality of service for delivering remote technical support and repair for small and midsize business IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access permits the engineers of Progent's Technical Response Center to interface to your network without violating system security.
Progent's highly evolved service database software includes thorough records of all service provided to Progent's customers. Every active Progent staff engineer has access to the history of support provided to each client by any staff member. This history of issues and resolutions is structured as an easily accessible proprietary database that permits Progent's online support professionals to share their experiences with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal technical staff that enable Progent's online service experts to arrive at the best resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To learn how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for emergency online professional assistance in Alabama, phone 1-800-993-9400 or go to Expert Online Computer Support.