If your business information network is inAlabamayou now have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix urgent issues affecting your IT network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide service organization in the country. Rates are reasonable, billing is per minute, sign-up is fast, and service is world class.
If yourAlabamanetwork is based some distance from larger metropolitan neighborhoods likeBirmingham, Birmingham, Mobile, or Huntsville, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when you have a network crash. This can result in lost revenue for your business, upset clients, unproductive workers, and distracted executives. By contacting Progent's online services, you have access to a Premier consultant who can deliver help when you require it to get your system running.
Since Progent bills for phone help by the minute, your company is invoiced exclusively for support delivered. Progent asks for no service activation surcharge. Some online support companies have large minimum time requirements or charge for every fifteen minutes or more. Progent's small granularity and straightforward billing mechanism eliminate large tabs for fast fixes.
If your Alabama business needs remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of online support professionals possesses a broad range of world-class information technology skills. This allows Progent's online service specialists to deal successfully with the most challenging network trouble faster than is possible with typical independent service organizations or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in many different network environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of key Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.
In order to help companies who run networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group offers the assistance of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers online support from professionals who have been awarded major security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties allows service escalation, if needed, to specialists with sufficient background to resolve particularly tough support calls. This speeds up remediation of serious network problems, prevents network downtime, and reduces technical support invoices.
For companies anywhere in Alabama, Progent enables fast remote contact with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency support to fix computer problems that are impacting business productivity but are outside the comfort zone of your in-house computer service resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier network experts can analyze your computer environment via advanced remote troubleshooting tools that allow them to provide quick and efficient diagnosis and remediation of critical network problems.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Alabama Company
Progent network engineers are qualified to provide advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service team can help Alabama small businesses with a comprehensive array of information products and technologies such as system infrastructure, messaging solutions, security consulting for networks and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor economization and centralized administration, and moving from outdated systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer online troubleshooting for computers powered by leading variants of UNIX including:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who earn this rare certification by passing thorough examinations supervised by Cisco. In most cases Cisco CCIEs are employed by big corporations or national Internet service providers, and so their services are not readily available to the general public.
Progent is among the rare network consulting firms that makes sure that Cisco CCIEs are accessible to help small and mid-size businesses. In addition, Progent offers quick communication with a CCIE via phone so that you can receive immediate assistance for complex network problems that are impacting your business but are not within the experience of your usual system support providers. Progent's CCIE engineers can connect to your environment using the latest remote support technology in order to provide rapid and economical diagnosis and remediation of serious system trouble.
CCIE Authorized engineers from Progent can assist you to plan, implement, and service an integrated information system that can simplify business processes, lower expenses, and accelerate time to profitability. By providing Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can greatly enhance the business value of your connectivity environment in Alabama. To learn more about Progent's services for Cisco infrastructure, see Cisco Technology Consulting Support.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-expert online support professionals can provide computer system repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can help your company with a wide variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server migration, Exchange 2013 integration,
SharePoint Server 2019 planning and integration,
SharePoint 2016 migration and hybrid integration support,
Microsoft Teams consulting,
Skype for Business Server configuration consulting and Lync Server maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Specialists
Progent provides you contact with expert CISM, CISA and CISSP security engineers who offer a range of security solutions that can enhance the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help your business to recover rapidly from an assault. Security solutions available from Progent include: in depth security analysis utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Netcat; rapid recovery from malicious attacks; integrating firewalls; establishing safe architectures for remote and mobile access; protecting your email system against spam and DHA attacks; and implementing continual proactive monitoring. To read additional information on Progent's security services for small and midsize companies, visit Progent's Consulting Support for Network Security.
Business Applications Services: Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative facets of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers professional consulting expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, MS Office Word, and Excel. To find out more information concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Support and Outsourcing Options
Progent offers a selection of support programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of an effective Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for the most challenging network issues, or be ready in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk software products to address the particular needs of your company, or providing supplemental personnel to work remotely in conjunction with your internal Help Desk resources during demanding events like software migrations. For more information about Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Services.
Progent's Remote Service Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's highly evolved customer support database software includes extensive documentation of all support delivered to Progent's clients. Each authorized Progent team engineer has the benefit of the details of support provided to each customer by any team member. This archive of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support databases as well as to vendors' in-house engineering staff that enable Progent's online consulting specialists to arrive at the optimal solutions promptly.
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote professional support in Alabama, call 1-800-993-9400 or visit Urgent Online Computer Help.