If your business network is inAlabamayou can have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with critical issues that threaten your computer network. Progent retains among the most extensive teams of UNIX and Cisco CCIE support professionals available remotely of any nationwide support firm in the country. Rates are reasonable, billing is by the minute, engagement is quick, and service is world class.
In case yourAlabamasmall business is situated outside of larger urban areas includingBirmingham, Birmingham, Mobile, or Huntsville, support from UNIX or CCIE-certified engineers may be problematic when you have a crisis. This can cause a drop in income for your business, upset customers, idle employees, and distracted executives. By calling Progent, you have access to a Premier engineer ready to offer expertise when you require it to keep your network on line.
Because Progent charges for phone service on a per-minute basis, your business owes exclusively for technical help received. Progent imposes no startup charge. Some online consulting companies demand significant minimum time requirements or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing model avoid large tabs for fast solutions.
If your Alabama company requires remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned staff of online support professionals offers a wide array of in-depth information technology knowledge. This allows Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support organizations or with the internal IT staff usually available to small or mid-size companies. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To assist businesses that run environments incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service group offers the expertise of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides online contact with professionals who have qualified for major security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, if needed, to specialists with relevant background to resolve unusually intractable jobs. This speeds up remediation of urgent problems, avoids system disruption, and reduces technical support bills.
For businesses anywhere in Alabama, Progent enables immediate online access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for emergency help to troubleshoot network problems that are threatening your business and are not within the scope of your ordinary network service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment via advanced remote support utilities in order to deliver rapid and economical analysis and remediation of critical computer issues.
Services Progent's Online Support Specialists Can Offer Your Alabama Company
Progent's network engineers can deliver advanced help for an extensive set of UNIX/Linux, Apple, Cisco, and Windows solutions such as:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network service staff can assist Alabama companies to maintain a comprehensive assortment of information products and technologies that include system architecture, messaging solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server economization and streamlined administration, and migration from dated applications to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote technical help for computers based on popular derivatives of UNIX including:
Apple macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the computer support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who qualify for this prestigious credential by completing strenuous testing given by Cisco. In most cases CCIEs work for big enterprises or national Internet service providers, and consequently their services are not readily available to smaller companies.
Progent is one of the few computer support organizations that ensures that CCIEs are available to support small and mid-size businesses. Also, Progent can provide convenient communication with a Cisco CCIE via telephone so that you can benefit from immediate help for urgent system problems that are disrupting your business but are not within the comfort zone of your local IT support personnel. Progent's CCIE engineers can access your environment via secure on-line troubleshooting tools to perform quick and cost-effective diagnosis and resolution of critical network anomalies. For more concerning Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Services.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-premier remote support engineers can provide computer troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can help your company with a wide variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 deployment,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and integration,
Microsoft Teams planning and integration,
Microsoft Skype for Business planning and deployment consulting and Microsoft Lync maintenance, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Engineers
Progent provides you access to certified CISM, CISA and CISSP security engineers who offer a range of security services that can bolster the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against assaults or help you to recover fast from an assault. Security services provided Progent include: in depth security evaluation utilizing platforms such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious attacks; setting up firewalls; designing safe architectures for off-site and mobile access; securing your email system from spam and directory harvest attacks; and implementing continual automated monitoring. To find out more on Progent's security expertise for small and medium-size businesses, refer to Progent's Consulting Expertise for System Security.
Business Applications Support: Online Classes, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft applications including CRM, MS Project, Office Word, and MS Office Excel. To read additional information concerning Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Outsourcing Alternatives
Progent offers several support programs for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to offer your clients instant communication with a dependable technical support resource with extensive background in telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk a positive image as a key driver of company performance, and Progent's mission is to fix rather than merely document problems. To read more information on Progent's Help Desk outsourcing, go to Progent's Call Center Services.
Progent's Remote Service Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
Progent's highly evolved service reporting software keeps comprehensive records for all support delivered to Progent's customers. Each authorized Progent staff engineer has access to the details of services delivered to every client by any staff member. This database of problems and solutions is structured as a conveniently searchable internal knowledge base that enables Progent's online support engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' internal technical staff that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote professional help in Alabama, phone 1-800-993-9400 or visit Urgent Online Computer Support.