Alabama Network System Support Services
for Small and Medium-size Business Information Systems: Remote Consulting and Troubleshooting
For business network systems located within the state ofAlabama, Progent's Microsoft authorized professionals can provide phone assistance and remote troubleshooting to solve your network issues fast and cost effectively. Progent has developed world-class expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the cost and time delays associated with onsite technical service calls.
If yourAlabamabusiness is situated outside of the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent’s team of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying those skills to deliver excellent network solutions.
ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
Immediate Support for Urgent Problems
With Progent’s urgent online network troubleshooting services, your company can receive instant assistance for problems that are causing network disruption. Remote help eliminates the long delay and higher cost associated with on-site network support. For typical network administration tasks, Progent’s remote support engineers can finish most jobs within a few minutes of a request, rather than forcing you to live with a problem for hours for on-premises support to show up.
Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform complete security audits, recover rapidly from virus attacks, set up firewalls, configure secure techniques for off-site and mobile access, deploy spam protection and email encryption, and craft a company-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.
Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size businesses.
Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist you to plan, program, test, deploy, administer, and troubleshoot business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers as-needed help to clients who need a fast fix to a specific problem related to Office Excel and Progent can also provide full project management services for migrating or creating mission-critical application software built on Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individuals or groups.
Remote Support for Windows Server 2008 R2
The complexity and versatility of Windows Server 2008 R2 requires an IT consultant with practical experience and broad knowledge in architecting and deploying efficient and comprehensive business information environments. The experience of Progent's certified Windows Server engineers, averaging over a decade of background integrating Microsoft-powered technology, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to assess the business value of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Microsoft SQL Server 2012 Integration
Progent can provide the expertise of certified SQL Server 2012 consultants and experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security professionals to help you to manage your SQL Server 2012 environment and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the network security services covered within the GIAC accreditation such as auditing infrastructure security mechanisms, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security incidents.
Help Desk Sharing Services
Progent’s Co-managed Help Desk services allow your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative service desk solution built around the leading PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting. For more information, visit Progent’s Help Desk sharing services.
Data Backup/Restore Consulting Services
Progent's backup consultants can provide help for a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can help you with leading data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost end-to-end service for reliable backup and disaster recovery (BDR).
Collaborative Approach to Support and Technical Problem Escalation
Computer technologies have grown ever more complex. At the same time, typical small office computer networks integrate products from dozens of different suppliers. All this makes network integration and maintenance increasingly difficult. It is impossible for even the most talented individual to have in-depth familiarity in all aspects of information technology, or extensive practical experience in the enormous range of hardware and software brands, models, and updates that small businesses include in their IT systems. Progent utilizes a team approach to computer support and depends on subject matter experts to bring in-depth skills when necessary to resolve the most intractable problems effectively, at the lowest cost to your company.
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An index of content::
Integration wireless VoIP phone integration
wireless IP phones and Aironet APs IT Consultant
Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are on the move within office, hospitality, retail or other environments where management requires user endpoints that offer more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Adaptive Security Device Manager Configuration
Cisco ASA and VMware Specialist
Progent’s certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
macOS Remote Engineers
macOS Phone-based Professional
Progent offers national online phone support and troubleshooting services for businesses that operate Apple Mac networks or whose IT systems feature a combination of Mac with Microsoft Windows products. Progent's consultants offer Mac clients a range of services including desktop support, migration to the latest edition of OS X from legacy editions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting offers optimum return for your IT budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Advanced online access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most difficult network issues.
Check Point 26000 Firewalls Compliance Auditor
Biggest Check Point SandBlast Cybersecurity Consultancy
Progent's Check Point Software experts can help you select and deploy Check Point Firewall/VPN software and appliances based on Check Point Software's security platform to offer an economical and effective security solution for your business network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and provide a single stop for on-going network support, maintenance, training, and design expertise.
Business Continuity Testing Professional
Biggest NLB Test Lab Consulting Services
The Progent Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate in-house resources to configure proper pilot environments, the lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.
Vermont Technician
Top Rated Oregon Consultancy
If your business does not require immediate remote support but you think you will need assistance with your network in the near future, you can save time and expenses and ensure that the right IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Internet Security and Acceleration Server Online Support
ISA 2004 Computer Engineer
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business requires.
Lync Server 2013 Specialist
Lync Server 2013 Back End Server Engineer
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications environment that permits the modern BYOD computing style with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT staff and end users. Progent has expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Microsoft Certified Partner SQL 2008 Reporting Services Consulting Services
Network Consulting SQL Server 2008
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT experts and information workers, reducing the complexity of designing, deploying, managing, and using company information and database applications in environments ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
MRTG IT Consultants
Immediate Linux Network Monitoring, Nagios and MRTG Consulting Services
Network monitoring ordinarily involves tracking a system's resource utilization to help uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows operate together. Progent's system support engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support professionals offer small companies and programmers assistance with managing and servicing UNIX and Linux networks that work with Microsoft-based products.
Juniper SSG Firewall Security Companies
Computer Security Juniper SSG Series Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Hyper-V 3.0 Virtual Machines Support and Setup
Hyper-V 3.0 Server Online Help
Progent's Microsoft-certified consultants can help you evaluate the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your production applications, assess your network infrastructure for smooth operation with virtualization solutions, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, establish and validate disaster recovery procedures that maximize network availability, and deliver ongoing consulting and technical support including low-cost online repair and comprehensive Help Desk services.
Technical Support Antivirus
Postini Technology
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the security and administration of company email by providing constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outgoing email testing to help you troubleshoot your e-mail environment and specify and enforce corporate security policy.
Top Security Onsite Technical Support
Immediate CCDP Certified PIX 500 Firewall Help and Support
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
ISSAP Certified Cybersecurity Architecture Consult
ISSAP Certified Cybersecurity Architecture Specialists
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough testing and significant experience with information security architecture. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
VMware VCDX Specialists
VMware NSX Design Consulting
VMware's NSX virtual network technology allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also permits transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Network Engineer Exchange 2013 SharePoint integration
Emergency Expert Microsoft Certified Exchange 2013 Voice Mail Engineer
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Small Business Private Clouds Consultant
Consultant Services Small Business Private Clouds
Progent's Private Cloud Hosting and Management service offers complete hosting of a small company's production servers in an environment that gives the maximum degree of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting services are built on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Solaris Consultancy
Solaris Integration Support
Progent's Solaris family consulting experts offer small companies and developers support for managing and supporting Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you an easy one-stop consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
24-Hour Microsoft System Center Operations Manager Setup and Support
MCSE Expert Certified MOM 2007 Network Consultant
Small to middle size companies can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small and midsize business networks enterprise-class availability, security and performance.
Top Network Engineer VPN
VPN Setup and Support
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive line of products targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
Excel Power Map Programming Company
Excel and SharePoint Consultant
Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote services to help you to plan, program, pilot test, install, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand help to organizations who need a quick fix to a specific issue related to Excel and Progent can also provide full project management services for migrating or developing line-of-business applications based on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individuals or groups.
Specialist Microsoft Financial Software
Top Quality Integration Microsoft Dynamics GP
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics platform that unifies information and operations throughout your company, communicates seamlessly with other solutions, and brings together employees, customers and suppliers regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a reliable, protected server and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full power of Dynamics GP 2010.
Exchange 2003 Support and Help
Exchange Server 2003 Upgrade Consulting
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
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