For small company network systems located throughout the state of Alabama, Progent's Microsoft authorized technical experts can provide online assistance and troubleshooting to fix your computer network issues fast and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support databases to troubleshoot and fix IT problems while avoiding the cost and time delays associated with on-site service visits.

If your Alabama business is located outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in skills, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of customers. This means you get not just the technical know how needed for the job, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

Strategically Headquartered in California's Silicon Valley
Progent is strategically based in Silicon Valley San Jose's Silicon Valley's Silicon Valley, an area recognized worldwide for creativity, advanced technology, and top-notch network engineers. Cisco is headquartered in the city of San Jose and Microsoft’s Silicon Valley operation is Microsoft’s largest besides Redmond. Other leading technology corporations based in the Silicon Valley / San Francisco region include Google, Apple Computer, Intel, Yahoo, Sun, Juniper, and Oracle. This area is also the location of several of the highest ranked universities in the country. Progent has put together a first-class collection of Microsoft certified consultants and Cisco CCIE network engineers from this sizable resource to form the core of Progent’s international team of information technology consultants.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and preventing the transmission of sensitive or inappropriate information or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and stay in compliance with industry security standards and government mandates like HIPAA and Sarbanes-Oxley. Find out more about the complete ProSight series of affordable managed services for small and medium-size businesses.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent's certified Cisco experts are setting up domain name, DHCP, routing tables, NTP, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing tables, and BGP peering arrangements; upgrading router's IOS image; validating router failover; resolving VPN tunnel and routing issues; creating a network diagram and documenting configuration; plus policy and redundancy planning.

Exchange Server 2016 Migration Services
Progent's MS Exchange 2016 Server migration consultants can help your business in all phases of your migration to Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to provide a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older versions of VMM, design workflows for building and deploying virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi support.

ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn about Progent's ProSight portfolio of managed services for small businesses.

Team Approach to Support and Technical Problem Escalation
Information networks have grown ever more complex. In addition, most small office networks include solution from dozens of different vendors. All this makes network integration and support increasingly challenging. It is unfeasible for even the most talented engineer to have in-depth familiarity in all facets of information technology, or extensive hands-on experience in the thousands of hardware and software products, versions, and revisions that small companies incorporate in their IT systems. Progent follows a team approach to network consulting and relies on subject matter experts to bring in-depth skills when needed to solve the most intractable problems efficiently, at the least expense to you.

Exchange 2013 Migration Services
Microsoft Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces important new features plus a redesigned architecture. These improvements favorably impact key IT areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can provide remote or onsite expertise to assist your organization to administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts offer a wide selection of economical online support services to assist your organization to manage your current Microsoft Word solution or assist you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility problems between various releases of Word, integrating Word with other Microsoft Office applications like Office Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security consulting, and smart phone synchronization, and remote Microsoft Office Word training customized for individuals or groups.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

Contact a Progent Computer Consultant
To learn how you can contact a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.