For business computer networks located in the state of Alabama, Progent's Microsoft and Cisco certified technical experts can deliver online support and troubleshooting to fix your network systems issues fast and affordably. Progent has acquired enterprise-level skills, software utilities, and support databases to troubleshoot and resolve computer network problems without the high cost and time delays associated with onsite technical service dispatches.
If your Alabama company is located outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís team of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles apart. Progent can provide access to a NetApp MetroCluster expert who can assist your business to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to show compliance with information assurance standards and government requirements.
Android Phone and Tablet Integration
Progent's Android smartphone and tablet integration consulting have extensive background delivering remote and onsite assistance for businesses of any size who want to incorporate Android phones into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve technical issues that involve multiple vendors and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective remote expertise to help you with any facet of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional support to assist you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones securely and productively.
PC Desktop Support Services
Progent can deliver a broad range of affordable consulting and support services to assist you company to install, integrate, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 migration support, Microsoft Windows 8.1 expertise, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit computing expertise.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of skill that information security professionals are expected to master. It provides business management the confidence that consultants who have earned their CISM certification have the background and capability to provide efficient security management and consulting services.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about the complete ProSight series of low-cost network monitoring and management services for small and medium-size businesses.
NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting support for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.
MySQL Software Development and DBA Services
Progent's MySQL application programmers and DBAs offer affordable remote database administration or software development services and can assist businesses of all sizes to integrate and maintain MySQL in a dependable IT infrastructure that provides advanced performance, scalability, and protection. Progent also has experience assisting companies port applications from Oracle to MySQL.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small organization's production servers in a solution that gives the highest level of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting and management services are based on proven virtualization techniques that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for recovering applications and services rapidly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware SRM.
Extended Hours Remote Technical Support
Progent's low-priced extended hours online technical support program provides clients round-the-clock access to remote support from Progent's Technical Response Center (TRC). Support services available beyond regular business hours include resolving problems with Microsoft server products, MS Windows desktop support, help with Microsoft Office programs, system backup and restore, and basic routing and switching support for Cisco technology.
ProSight Managed Services for Network Management
Progent offers a selection of budget-friendly, fixed-price managed services intended to enable small and mid-size organizations to utilize the same cutting-edge technology used by many of the industry's leading enterprises. Progent's ProSight suite of IT management outsourcing services addresses all key areas of information technology such as email content filtering, security and compliance, update management, cloud-based backup/recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer remote or on-premises support to assist organizations of any size to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that make up building an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.
Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and execute a smooth upgrade strategy, train your IT management and support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Citrix Certified XenServer Support Services
Progent's Citrix certified XenServer engineers can assist your company to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent computer support expert for online or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Computer Help.