For small office networks located throughout the state of Alabama, Progent's Microsoft qualified technicians can deliver remote phone assistance and remote troubleshooting to resolve your network systems issues fast and affordably. Progent has developed world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair network problems while avoiding the cost and delays normally associated with on-site service dispatches. If your Alabama organization is located outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support options may be limited in skills, or not available during urgent situations. This results in a network environment that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent's team of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of customers. This means you get not just the technical know how needed for the job, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.

Work-at-Home Solutions Support Services for a Remote Workforce
Progent can assist small and mid-size businesses to design, deploy and troubleshoot the network infrastructure needed to support a remote workforce. Areas of network infrastructure where Progent's consultants can deliver assistance include safe and convenient VPN tunnel connections, VDI desktop platforms, router configuration, Wi-Fi LAN design and deployment, and reliable Internet connectivity. For details about Progent's network infrastructure expertise for at-home workers, refer to infrastructure expertise for an at-home workforce.

Consulting Support for Barracuda's CloudGen Firewalls
Barracuda's economical CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services across your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to be your single resource for technical guidance, maintenance, education, and cybersecurity expertise. To learn more about Progent's consulting and support services for Barracuda security gateways, visit Barracuda firewall integration consulting. .

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced remote expertise for disaster recovery/business continuity planning, validation, and training to assist your company to prepare for potential disasters, reduce downtime for your essential IT functions, avoid lost information, and comply with examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and network administration staff to perform risk analysis, define dependencies, specify human and physical resources needed to operate your business, determine business-critical IT functions and define acceptable recovery times, qualify hot backup centers, set up secure offsite connectivity for crucial employees, plan notification systems and assign responsibilities for personnel, document a comprehensive recovery plan, and train key people to carry the agreed upon plan. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can assist you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Expertise for Managing the Endpoints of Your Teleworkers
Progent can help small and medium-size companies to configure centralized endpoint management and monitoring platforms for administering endpoints used by an offsite workforce. For information about how Progent can assist your business to manage and monitor the endpoints of your telecommuters, refer to solutions for managing the remote endpoints of your telecommuters.

Microsoft 365 Cloud Migration Expertise
Progent offers the services of a Cloud Solutions Architect to help you to design a smooth migration to Microsoft 365 tailored to your environment. Before presenting this migration project, Progent's cloud consultant will carry out a series of investigative exercises that include running tools like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management (MDM) environment. Key information that cannot be discovered using these techniques will be determined via discussions with your IT team. Find out additional information about Progent's Microsoft 365 cloud integration expertise.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight suite of managed services for small businesses.

Rapid and Affordable .NET Software Development
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or update .NET apps quickly and affordably. For details about the advantages of Progent's .NET software development services, refer to Progent's fast and low-cost .NET application development services.

Check Point Software Firewall Configuration Expertise
Progent's Check Point firewall experts can show you how to design, configure, and manage firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting services for Check Point security gateways, refer to Check Point Software next generation firewall configuration consulting.

64-bit Processing Upgrade Help
Progent’s 64-bit migration support specialists can assist you to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit computing, plan an economical migration process that minimizes business disruptions, and offer timely remote support to assist your organization to install 64-bit software and applications on your existing hardware. Progent's Microsoft-expert engineers can help you to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.

SharePoint Server 2016 Migration and Hybrid Deployment Consulting
SharePoint Server 2016, designed for onsite deployments of SharePoint, offers deep integration with SharePoint Online and Microsoft 365 to enable hybrid network models that transparently unify local and cloud-based infrastructure and services. Additional improvements include rapid deployment with the MinRole feature, increased scale, higher performance, tighter security and compliance, enterprise analytics with Power BI support, and a more engaging client experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. Progent can also assist you to design and execute a cost-effective migration from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive intranet system. To learn more, see SharePoint Server 2016 migration and hybrid integration support.

Web Site Development Consulting
If you need to revamp your corporate web site, create in-house sites for functions like as human resources or worker training, establish a powerful web presence for a new venture, or put together enterprise-level, database driven e-commerce applications, Progent has talented and seasoned web site designers and developers. Web design and development consulting available from Progent's Applications Specialists Team include web site software development, web site project management, .ASP and .NET programming, and graphical content design and creation. Progent's SQL Server programmers, Oracle programmers and DBAs, MySQL database application experts, and Microsoft Access application developers can help your business to plan, build, and manage database-intensive web sites. Progent's experts can also help you design and manage a protected, dependable server and communications environment featuring remote connectivity, to support your web applications.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a converged voice messaging platform that promotes teamwork by offering flexible set of options for retrieving calls and messages within a framework that is easy to deploy and maintain. Unity Connection lets you access and manage voice messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant functions for small to mid-size businesses and enterprise satellite offices with as many as 500 workers. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and technical support services to make sure your voice messaging deployment delivers significant business value.

Stealth Penetration Testing Experts
Stealth penetration testing is an important component of any comprehensive network security strategy. Progent's security professionals can run thorough intrusion checks without the awareness of your company's internal network support staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.

Team Approach to Service and Problem Escalation
Computer networks have grown ever more complex. At the same time, most small office networks include software and hardware from dozens of different manufactures. This makes computer integration and maintenance increasingly challenging. It is impossible for even the most experienced individual to have in-depth knowledge in all facets of computer technology, or broad hands-on experience in the thousands of hardware and software products, versions, and updates that small companies include in their IT networks. Progent utilizes a team approach to network support and relies on application specialists to bring in-depth skills when necessary to resolve the most intractable technical issues efficiently, at the lowest cost to your company.

Talk to a Progent Network Support Expert
To learn how to access a Progent computer consultant for remote or on-premises assistance, call 1-800-993-9400 or visit Online Computer Support.



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