For business network systems located within the state ofAlabama, Progent's Microsoft authorized professionals can provide phone assistance and remote troubleshooting to solve your network issues fast and cost effectively. Progent has developed world-class expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the cost and time delays associated with onsite technical service calls.
If yourAlabamabusiness is situated outside of the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying those skills to deliver excellent network solutions.
ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
Immediate Support for Urgent Problems
With Progentís urgent online network troubleshooting services, your company can receive instant assistance for problems that are causing network disruption. Remote help eliminates the long delay and higher cost associated with on-site network support. For typical network administration tasks, Progentís remote support engineers can finish most jobs within a few minutes of a request, rather than forcing you to live with a problem for hours for on-premises support to show up.
Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform complete security audits, recover rapidly from virus attacks, set up firewalls, configure secure techniques for off-site and mobile access, deploy spam protection and email encryption, and craft a company-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.
Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size businesses.
Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist you to plan, program, test, deploy, administer, and troubleshoot business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers as-needed help to clients who need a fast fix to a specific problem related to Office Excel and Progent can also provide full project management services for migrating or creating mission-critical application software built on Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individuals or groups.
Remote Support for Windows Server 2008 R2
The complexity and versatility of Windows Server 2008 R2 requires an IT consultant with practical experience and broad knowledge in architecting and deploying efficient and comprehensive business information environments. The experience of Progent's certified Windows Server engineers, averaging over a decade of background integrating Microsoft-powered technology, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to assess the business value of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Microsoft SQL Server 2012 Integration
Progent can provide the expertise of certified SQL Server 2012 consultants and experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security professionals to help you to manage your SQL Server 2012 environment and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the network security services covered within the GIAC accreditation such as auditing infrastructure security mechanisms, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security incidents.
Help Desk Sharing Services
Progentís Co-managed Help Desk services allow your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution built around the leading PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting. For more information, visit Progentís Help Desk sharing services.
Data Backup/Restore Consulting Services
Progent's backup consultants can provide help for a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can help you with leading data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost end-to-end service for reliable backup and disaster recovery (BDR).
Collaborative Approach to Support and Technical Problem Escalation
Computer technologies have grown ever more complex. At the same time, typical small office computer networks integrate products from dozens of different suppliers. All this makes network integration and maintenance increasingly difficult. It is impossible for even the most talented individual to have in-depth familiarity in all aspects of information technology, or extensive practical experience in the enormous range of hardware and software brands, models, and updates that small businesses include in their IT systems. Progent utilizes a team approach to computer support and depends on subject matter experts to bring in-depth skills when necessary to resolve the most intractable problems effectively, at the lowest cost to your company.
Talk to a Progent Computer Consultant
To see how you can access a Progent computer consultant for online or on-premises help in #(state), call 1-800-993-9400 or go to Remote Computer Help.