For small business computer networks located within the state ofAlabama, Progent's Microsoft and Cisco qualified technical experts can provide online help and remote troubleshooting to solve your network troubles quickly and affordably. Progent has acquired world-class skills, advanced software tools, and support knowledge bases to identify and fix IT problems while avoiding the cost and delays normally associated with onsite technical service calls.

If yourAlabamabusiness is situated beyond the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and implement a WiFi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's predictive Wi-Fi design services can be performed remotely and make use of advanced RF simulation and analysis tools to plan a cost-effective wireless network. Progentís onsite wireless survey features physical walkthroughs, RF and security assessment of your current wireless network, evaluation of your site's floor plans, testing for RF contention, signal propagation modeling, selection of the best placement for customer-requested Wireless APs. Location and configuration support for Wi-Fi APs include Cisco Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business wireless APs support services, Catalyst 9100 family 802.11ax access points system design, Cisco Meraki Wi-Fi AP integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so all potential issues can be resolved before they can impact productivity. Learn about the complete ProSight family of value-priced network management outsourcing services for small and medium-size organizations.

Microsoft Teams Solution Design Consultants
Teams replaces Skype for Business Online as Microsoft's premier cloud service for real-time conversation and cooperation. Progent's Microsoft Teams experts can assist you to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

Broad Expertise in Microsoft's Popular Server Solutions
Progent's team of network consulting experts can assist large organizations to architect, set up, and manage major rollouts of key Microsoft technologies by offering services such as Microsoft Active Directory and Azure AD configuration, Exchange Server 2019 planning and deployment, Microsoft Exchange Server 2016 maintenance, Microsoft Exchange Server 2013 integration, Microsoft SharePoint Server 2019 design and installation, Teams integration and Microsoft Skype for Business Server migration support plus SQL Server 2019 programming and SQL Server 2016 integration. Progent has worked with some of the world's largest organizations to integrate technology based on Microsoft products and can provide branch office support for enterprises with local offices in the or larger cities throughout the United States.

Planning and Deployment Support for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP experts provide online and on-premises support services to help organizations of any size to plan, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and wireless users irrespective of their location or computing device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Consulting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to upgrade from an older edition of SCVMM or from another management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to plan and carry out an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new assurance features, more affordable VMM storage fabric, and other improvements.

Office Access Database Application Programming
Progent's Microsoft Office Access consulting experts can provide cost-effective remote support for all editions of Office Access including desktop and browser-based versions and offers advanced help for application development, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar classes for Access application programming and database administration.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to design, integrate, operate and repair a BDR solution built on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting and management.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small businesses and campus LANs to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's rapidly improving switching technology to achieve the speed, expandability, uptime, virtualization, security and ease of management demanded by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting services. For details about Progent's support for Cisco's Nexus line of data center switches, refer to Cisco Nexus switch consulting and support. To learn about Progent's support for Meraki switches, go to Cisco Meraki switches configuration and management.

Migration Consulting for Microsoft Lync 2013
Lync Server 2013, renamed Skype for Business Server, is an on-prem platform that allows businesses of all sizes to create a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants can help your company to support your legacy Lync environment or plan and implement an efficient upgrade to a modern solution by providing Skype for Business Server consulting. Progent can also help you build a hybrid cloud deployment that combines self-hosted Microsoft Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud services.

Cisco Wireless VoIP Phone Solutions
Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune many components of your wireless infrastructure including APs, switches, wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration experts can provide remote and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

Upgrade Support for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integration experts can provide online and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business Server or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified information security consultants can help you to create and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards. Progent can also help you create a hybrid network model that integrates on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Microsoft Teams.

Contact a Progent Network Consultant
To find out how to access a Progent computer consultant for remote or onsite help, call 1-800-993-9400 or visit Online Computer Support.



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