For small company networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco qualified technical team members can deliver phone assistance and remote troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to troubleshoot and fix network problems without the high cost and time delays normally associated with onsite service visits. If your Alabama company is located outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local computer support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's team of network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to deliver efficient network solutions.

Strategically Located in Silicon Valley
Progent is strategically located in Silicon Valley San Jose's Silicon Valley's Silicon Valley, a region recognized globally for innovation, technology leadership, and world-class network experts. Cisco is headquartered in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides their Washington headquarters. Other major high-tech companies headquartered in the San Jose / San Francisco region include Google, Apple, Intel Corporation, Yahoo, Symantec, Sun, Juniper Networks, and Oracle. This region is also the location of several of the top ranked universities in the country. Progent has recruited a first-class group of Microsoft certified consultants and Cisco CCIE network engineers from this sizable talent pool to make up the nucleus of Progent’s worldwide staff of information technology consultants.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of any size to maintain, enhance and troubleshoot your existing SCVMM 2012 environment. Progent also offers SCVMM 2016 migration expertise to assist you to plan and carry out an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new security capabilities, high availability VMM storage options, and other enhancements. In addition, Progent can help you to migrate to more modern releases of SCVMM such as System Center 2019 VMM and System Center 2022 Virtual Machine Manager.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Certified security management consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that IT security managers are required to master. CISM gives business management the assurance that those who have qualified for their CISM credential possess the background and knowledge to provide effective security management and support services.

Cisco Firepower NGFW Series Firewalls Consulting Experts
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of Next Generation Firewalls, refer to Firepower firewalls integration expertise.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support to assist organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device. (Check out Cisco Meraki switches consulting services.)

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive examination given by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to help companies in the fields of IS audit process, IT enforcement, network assets and architecture lifecycle, information technology service delivery, safeguarding of information resources, and business continuity preparedness.

SQL Server 2012 Integration
Progent offers the expertise of certified SQL Server 2012 engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and certified security consultants to assist your business to manage Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 migration support or SQL Server 2019 upgrade consulting to help you implement a more current release of SQL Server.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and stay compliant with industry security standards and government mandates including HIPAA and Sarbanes-Oxley. Read about the entire ProSight line of value-priced network management outsourcing services for small organizations.

SharePoint 2019 Planning and Deployment Expertise
SharePoint 2019 delivers much of the modern experience of cloud-hosted SharePoint Online, providing a crossover product between the traditional UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises expertise, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless information management solution. To learn more, visit SharePoint 2019 and SharePoint Online support.

Consulting Services for NodeZero's Penetration Test Products
NodeZero from is a leading-edge penetration test (pentest) product family that supports continuous, simultaneous, programmable assessment of your internal and perimeter network so you can identify, prioritize, fix, and confirm security vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can help you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to determine your present security posture. Progent can also assist you to strengthen your existing network security and can assist you to design and implement a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out additional details about Progent's threat analysis solutions based on on NodeZero's PEN test platform, see Consulting Services for NodeZero's Penetration Test Platform.

Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform integration experts offer cost-effective remote and onsite support to assist businesses to migrate all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery solution built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting.

Upgrade Consulting for Skype for Business
Progent's Microsoft-certified Skype for Business integration experts offer online and on-premises expertise for companies of any size to assess the costs/benefits of migrating to Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified information security consultants can help you to create and verify a security environment for your Skype for Business deployment that meets regulatory requirements. Progent can also advise you how to create a hybrid solution that combines on-premises Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.

Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration technical help.

System Center Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager offers small and mid-size organizations near-continuous backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, implement, manage, and repair an enterprise-wide backup/recovery system built around DPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver occasional expertise to help you through challenging issues or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on time and on budget.

Talk to a Progent Network Support Expert
To see how to contact a Progent network support expert for online or on-premises expertise, call 1-800-993-9400 or go to Online Network Help.

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