For small office network systems located within the state ofAlabama, Progent's Microsoft and Cisco authorized engineers can deliver remote phone help and remote troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to identify and resolve IT problems without the cost and time delays normally associated with on-site technical service visits.

If yourAlabamabusiness is located beyond the larger urban areas such asBirmingham, Birmingham, Mobile, or Huntsville, your local network systems support choices may be limited in skills, or not available during urgent situations. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies reduce the work required for IT administrators to install applications so that they are standardized throughout an entire user base, provide the power to manage access to critical data, and enable quick installation of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies client connectivity, enhances responsiveness, tightens data security, centralizes management, and provides an almost transparent user experience. Progent's desktop virtualization consultants can help you to assess the business advantages of Microsoft's desktop virtualization solutions, set up test and on-line deployments, improve your system architecture to accommodate virtualized desktops effectively, assess and resolve security issues, and educate your network managers to follow best practices to gain maximum payback from desktop virtualization.

Temporary Chief Information Officer Support Services
Progent can supply organizations with an information management expert who can function as a temporary or part-time CIO. This veteran IT officer can offer strategic direction to assist your company to integrate sensible technology to enhance business processes so they match more closely with your business objectives. Your business can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer. Critical tasks Progent's part-time Chief Information Officer can carry out include strategic planning, planning IT budgets, building and tracking models for TCO and ROI, reengineering workflows, negotiating contracts with suppliers, defining security policies, monitoring service level agreements, streamlining data center administration, patch management, IT asset documentation control, and business continuity planning.

Network Infrastructure Support Services for a Remote Workforce
Progent can assist small and medium-size businesses to design, configure and troubleshoot the network infrastructure required for remote workers. Aspects of infrastructure for which Progent's consultants offer support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router configuration, Wi-Fi LAN planning and deployment, and reliable Internet access. For information about Progent's network infrastructure expertise for a remote workforce, refer to infrastructure expertise for teleworkers.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer support firm such as Progent as opposed to an individual freelance consultant, your company is assured fast availability of knowledgeable experts when you require them. You no longer have to worry that illness, classes, vacations, or conflicting priorities with different customers will cause you to be with no help during a crisis.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a range of network consulting services to assist organizations of any size to maintain, administer, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 migration support.

Migration Consulting for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer remote and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified data security experts can help you to create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards. Progent can also help you build a hybrid cloud network model that combines self-hosted Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.

Microsoft Dynamics GP Customization and Training
Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, supports the most popular smart phones and tablets, allows single login with Microsoft Azure AD, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants offer the broad technical skills and hands-on experience to address the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.

VoIP Solutions Support Services for a Remote Workforce
Progent can help small and medium-size businesses to configure IP voice platforms to provide their at-home workforce the benefit of seamless access to the corporate phone system. For information about how Progent's experts can help your teleworkers to integrate and troubleshoot IP voice technology, see IP voice consulting services for at-home workers.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including planning, configuration, management, remediation, and software development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment. If you are currently using SQL Server 2014, Progent can assist you to perform a smooth upgrade to Microsoft SQL Server 2016.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and CUBE integration experts can help organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide cost-effective remote or onsite expertise to assist companies to move efficiently to a modern communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in system design and integration, software development, SQL Server management, and network security. To find out more, refer to SQL Server 2019 integration expertise.

Contact a Progent Network Consultant
To learn how you can contact a Progent computer consultant for online or on-premises expertise in #(state), call 1-800-993-9400 or go to Remote Network Support.

An index of content::

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    Progent's Mac experts can support the creative facets of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

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    Progent offers the expertise of certified engineers and experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.

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  • Mac Office PowerPoint Learn
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    Progent offers onsite training designed for people who want to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac applications.

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    For large businesses, Progent can supplement in-house network support groups by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a transparent local extension of enterprise IT management. Progentís enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level service for multiple location office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

  • Cisco Switch Network Engineers Cisco Access Point Networking Consultant
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  • Emergency VMware VDP Backup, Specialist
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    Progent offers affordable remote support from engineers skilled in a wide range of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent offers help for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can help you to design, enhance, or troubleshoot backup/restore systems for a variety of architectures such as local, edge to datacenter, cloud-based, or hybrid.

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    Progent offers national online help and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a variety of services including desktop assistance, upgrading to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting provides maximum return for your information technology budget by protecting client productivity and limiting the hours billed for network analysis and repair. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist with the most challenging network issues.

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    Microsoft Dynamics GP allows you to expand and control your business more efficiently by offering deep access to decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers important productivity benefits such as its ability to extend the reach of your company, handle your accounting, computerize financial processes, standardize procedures across your business, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP software.

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    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data.

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