Small office computer networks located throughout the state ofAlaskacan get instant remote access to a Cisco authorized CCIE network system engineer to assist with the toughest issues that threaten their network. Progent maintains the most extensive group of Cisco CCIE support professionals accessible by phone of any independent support firm in the U.S. Rates are affordable, charges are per minute, engagement is fast, and service is world class.

If yourAlaskanetwork is beyond larger urban areas includingAnchorage, Juneau, or Fairbanks, contact with authorized CCIE experts is often unavailable during a crisis. This can cause a loss of revenue for your company. By contacting Progent, you can get in touch with a Cisco certified CCIE professional who can provide the expertise to get your network running.

Why is Access to a Cisco CCIE So Important?
A CCIE is a top-level network engineer who earns this prestigious recognition by completing tough examinations given by Cisco. CCIEs can tackle even the most sophisticated issues associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-certified support specialists work freely with Cisco's internal engineers in identifying problems with IOS utilities and developing temporary alternatives or obtaining software patches to resolve bugs. The vast majority of CCIEs work for large enterprises or national ISPs, and so their services are not readily accessible to the general public.

For small and midsize companies throughout Alaska, Progent can provide convenient, quick, and economical remote help from Cisco authorized CCIE consultants. Cisco Certified Internetwork Experts (CCIEs) are highly-qualified network experts who are awarded this prestigious certification only as a result of thorough examination by Cisco. CCIEs can handle the most complicated problems surrounding network design, setup, optimization, troubleshooting, and support. Progentís CCIE professionals work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or obtaining patches to resolve problems. Progent can provide fast remote support from a CCIE so that you can receive timely assistance for tough network issues that are affecting worker efficiency but are beyond the expertise of your local network service resources. Progent's CCIE support engineers can access your network using state-of-the-art remote connectivity technology to deliver rapid and affordable diagnosis and remediation of urgent network difficulties.

How Progent's CCIEs Offer Expertise with Cisco-based Networks in Alaska
Progent online professionals provide high-level help for a wide array of Cisco networking solutions such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Firewalls
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. After Cisco's acquisition of Sourcefire, the entire line of Cisco ASA 5500-X firewalls can be configured to enable Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system (IPS). Firepower services provide powerful new capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help you to plan, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services. Find out more details about ASA Next Generation Firewalls with Firepower Services integration and troubleshooting support.

Cisco Router Products
Progent's CCIE Certified consultants can assist you to plan, setup, and maintain an integrated network infrastructure that can streamline processes, reduce costs, and speed up investment payback. By combining Cisco integrated services routers with Catalyst switches expertise and Aironet indoor and outdoor APs deployment help or Meraki cloud-managed APs configuration services, Progent can dramatically enhance the strategic value of your network infrastructure in Alaska. Progent can provide extensive phone-based troubleshooting. To find out more concerning Progent's expertise in Cisco routers, refer to Cisco Routers Professional Support.

Aironet and Meraki 802.11ac Access Points and Wireless Controllers
Progent can provide a Cisco-certified Wi-Fi networking consultant to help you to design, deploy, manage and troubleshoot a converged wired/wireless environment integrating a wide array of wireless technologies that offer the identical security, scalability, and ease of management you expect from a wired environment. Progent's Aironet Access Point consultants, Meraki Wi-Fi Access Point specialists, and Cisco-certified WiFi controller consultants can help you to maintain legacy Wi-Fi solutions from Cisco or migrate seamlessly to the latest 802.11ac-comaptible products. Progent can also assist your IT team to carry out advanced Cisco wireless VoIP phone configuration with Cisco APs for mobile on-premises telephony. Progent's CISM and CISSP security specialists can show you how to design security into your wireless network and into your business processes. Progent's disaster recovery planning consultants and business continuity consultants can show you how to deploy the HA features incorporated into Cisco's wireless and wired products so your converged network provides continuing business value. Progent offers economical online and on-premises Wi-Fi site surveys to help your company to plan and install a wireless network with custom-designed access point clustering optimized for your specific office layout, building characteristics, and application workloads.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving QoS, setting up SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Cisco Unified Communications Manager (Unified CM) and CallManager Collaboration
Cisco Unified Communications Manager, previously known as CallManager, operates as the heart of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of CUCM configuration and debugging in areas such as integrating Voice over IP phones and desktop video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, creating UCS server failover solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco, Nexus and Meraki Products
Progent's Cisco CCIE-certified network technology consultants can provide world-class online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small businesses and campus networks to enterprise data centers and public clouds. Progent can assist you to deploy Cisco's quickly improving switching solutions to realize the speed, expandability, uptime, virtualization support, security and manageability demanded by your organization. To learn about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting and support for Cisco's Nexus line of data center switches, see Nexus switch consulting and support services. To learn about Progent's support for Meraki switches, refer to Cisco Meraki switches consulting and troubleshooting services.

Cisco Security and VPN Products
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to select, integrate, and support Cisco security technology. Progent's CISA and ISSAP security specialists can advise you about how to build security into your business operations in Alaska and Progent's GIAC-certified information assurance experts can help you to plan and deploy SIEM solutions that allow you to comply with governmental requirements for security incident reporting. Progent can help you to develop a written security strategy to establish precise security policies, deploy scanning and tracking utilities, create and install a protected network architecture that includes technology from a variety of vendors, offer outgoing spam and virus filtering with content filtering for in-bound and outbound email, and recommend steps to optimize the protection of your network. Progent's security expertise can help you configure an firewall, set up secure remote connectivity to messaging and business data, and implement or repair VPNs. To find out additional information concerning Progent's expertise with Cisco security products, go to Cisco Security and VPN Engineering Services.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Consulting
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration consultants can help your business to plan, integrate, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable online or onsite support to help companies to move smoothly to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-Certified network management consultants can help you to use Cisco's management tools in combination with a selection of effective third-party applications to create a complete network management solution to keep your infrastructure operating smoothly, conserve valuable resources, protect your information, recover quickly from equipment breakdowns or malicious assaults, and allow you to expand or reassign system hardware effectively and economically as your Alaska company evolves.

Progent can also assist you to utilize network management tools to monitor and classify system data to enable traffic shaping, which permits you to set up Cisco routers to enforce different throughput constraints on designated types of activity based on the priorities you assign. By buffering and sorting data packets that exceed your contracted volume, and by assigning priority to the most important processes, traffic shaping can keep service provider excess usage charges from spinning out of reach and/or avoid gaps in worker productivity resulting from brute force policing of your network traffic volume restrictions during periods of heavy use. To find out more details about Progent's network management support expertise for Cisco environments, see Network Management Consulting for Cisco-powered Networks.

NetApp and Cisco FlexPod Cloud Platform Consulting Services
FlexPod is a best-practice private cloud platform developed and validated together by NetApp and Cisco to combine servers, network infrastructure and SAN storage resources for hosting critical business applications and network management tools. To learn additional information concerning Progent's consulting support for NetApp and Cisco FlexPod cloud solutions, see NetApp and Cisco FlexPod Private Cloud Platform Consulting Services.

How You Can Get in Touch with a CCIE Networking Professional Immediately
To learn how you can get in touch with a Certified CCIE for remote help in Alaska, phone 1-800-993-9400 or go to Expert Remote Computer Support.



An index of content::

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  • Consult VMware NSX Topology
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    Progent can provide affordable online access to consultants with expertise in a wide array of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers expertise for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to deploy, upgrade, or troubleshoot data backup systems for a range of environments including local, edge to datacenter, cloud, or hybrid.

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