For business network systems located within the state ofAlaska, Progent's Microsoft and Cisco qualified technical experts can provide online support and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to identify and resolve IT problems without the high cost and time delays associated with onsite technical service dispatches.
If yourAlaskabusiness is located outside of the larger metropolitan areas such asAnchorage, Juneau, or Fairbanks, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to provide affordable network solutions.
Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem so you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to plan and implement a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from new security features, high availability VMM storage fabric, and other enhancements.
Microsoft Exchange 2016 Upgrade Support
Progent's MS Exchange 2016 consultants can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.
Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online support services to help your organization to plan, program, test, install, administer, and troubleshoot applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your current Excel applications to the latest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a stubborn issue related to Excel and Progent can also provide full project management support for upgrading or developing line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be customized to address the needs of individuals or teams.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt productivity. Find out about the entire ProSight family of affordable managed services for small and medium-size businesses.
Broad Experience with Microsoft's Popular Server Environments
Progent's staff of IT system consulting experts can assist large businesses to architect, set up, and manage major rollouts of key Microsoft technology by providing services like Active Directory design, MS Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync Server integration, plus SQL Server 2016 integration and SQL Server 2014 programming. Progent has worked with some of the world's largest organizations to integrate technology powered by Microsoft servers and offers branch office consulting services for enterprises with branch offices in Silicon Valley and the or major cities across the United States.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and regulatory requirements.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.
ProSight Managed Services for Network Management
Progent provides a selection of affordable, fixed-price managed services designed to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the world's top corporations. Progent's ProSight series of network management outsourcing services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, patch management, automated backup and disaster recovery, network infrastructure management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.
Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to evaluate the value of Windows Server 2016 for your environment and plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.
Security Protection Services for Telecommuters
Progent can help small and medium-size businesses to set up cybersecurity defense solutions and provide response expertise for work-from-home employees. To find out about Progent's security defense consulting services for at-home workers, visit endpoint security protection solutions for remote workers.
Apple macOS and OS X Support
Progent's experts offer Mac clients a range of services including online Mac desktop help, help with Mac software, Outlook for Mac and Exchange consulting, Apple macOS and OS X protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For computer systems built solely on Apple macOS and OS X or for environments that utilize a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of designing, installing, and supporting a network infrastructure that is reliable, safe, fast, and aligned with your business objectives.
Get in Touch with a Progent Computer Consultant
To see how you can access a Progent computer consultant for online or onsite help in #(state), phone 1-800-993-9400 or visit Online Computer Support.