Alaska Computer Network Technical Support
for Small and Medium-size Business IT Systems: Online Assistance and Troubleshooting
For business networks located within the state ofAlaska, Progent's Microsoft and Cisco qualified consultants can provide phone help and troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to identify and resolve network problems while avoiding the expense and delays normally associated with in-person service dispatches.
If yourAlaskaorganization is situated beyond the larger metropolitan areas such asAnchorage, Juneau, or Fairbanks, your local computer support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.
Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units engineered as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any size or topology. For details about Progent's support for current and older Cisco Small Business series of wireless APs, see Cisco Small Business 100, 300 and 500 WiFi APs consulting.
Online Support for Windows and Cisco-based Networking Environments
Progent’s Technical Response Center offers expert online support for Microsoft and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to analyze and solve difficult network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of consultants allows them to escalate even the most challenging problems to the right specialists as necessary. Whether you require one-time phone support and online troubleshooting or ongoing availability of a Help Desk Call Center, Progent's experts can provide your small business with enterprise-level support without the high cost and administrative overhead of running a large internal support group.
SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from on-demand design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget. For more information, visit SQL Server 2017 migration expertise.
PC Desktop Consulting and Support Services
Progent can deliver a wide range of affordable support services to assist you business to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 planning and migration support, Microsoft Windows 8.1 integration, Microsoft Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit computing upgrades.
Temporary Chief Information Officer Support Services
Progent can supply businesses with an information management professional who can act as a temporary or part-time CIO. This experienced IT executive can offer long-term direction to assist you to deploy sensible IT products to improve business processes so they match better with your corporate objectives. Your company can create and install a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer. Important services Progent's temporary CIO can perform include strategic planning, planning IT budgets, building models for Total Cost of Ownership, optimizing workflows, negotiating with vendors, defining security policies, business impact analysis, streamlining data center administration, patch tracking, network asset documentation control, and disaster recovery planning.
SonicWall-certified Firewall Integration Consulting Services
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate operations. To learn more, refer to SonicWall firewall consulting services.
Disaster Recovery/Business Continuity Planning Support
Progent offers high-level remote consulting for disaster recovery/business continuity planning, validation, and education to help your company to respond to possible disasters, minimize downtime for your most critical IT functions, avoid data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can work closely with your executive and network administration staff to perform business impact evaluation, identify dependencies, specify human and physical resources required to run your business, prioritize crucial IT services and define acceptable recovery times, select colocation centers, configure secure remote access capability for crucial workers, implement emergency notification mechanisms and assign duties for staff, write a complete recovery plan, and provide training for management and technical staff to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.
Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile OS that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking model that includes on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your network ecosystem. Progent offers full-service project management so you can plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure planning and integration consulting.) Progent can also provide ongoing consulting, troubleshooting, and customized training.
Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 experts can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security plan, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to evaluate the value of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.
Progent's Client Testimonials
Progent has provided online or onsite network consulting help to businesses in every state in the U.S. Many of these customers have indicated their appreciation to Progent through testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what they say concerning the high level of Progent's IT services
Progent's Consulting and Development Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, deployment, management, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. In case your organization is currently using Microsoft SQL Server 2014, Progent can help your company to perform a smooth migration to SQL Server 2016.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance problems. Learn about Progent's complete ProSight suite of low-cost network management outsourcing services for small and medium-size organizations.
Citrix XenServer Virtualization Consulting Services
Progent's Citrix certified XenServer virtualization engineers can help you to understand the business benefits of XenServer and additional Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your current Citrix technology environment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
Talk to a Progent Network Support Expert
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An index of content::
MySQL database Migration Consultants
MySQL RDBMS Programming Company
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist businesses of all sizes to integrate and maintain MySQL in a reliable IT infrastructure that offers high levels of performance, scalability, and security. Progent also has proven skill assisting companies port databases from Oracle to MySQL.
Urgent Cisco Firepower 9300 Series Firewalls Integration Support
Cisco ASA Firewall with Firepower Network Consulting
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
System Center 2016 and Exchange Integration Support
System Center 2016 and SQL Server Remote Technical Support
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to fix serious problems uncovered by SCOM 2012.
ASA 5540 Firewall Remote Technical Support
ASA 5505 Firewall Computer Consultant
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Virtual Machine Hosting Consultant
ProSight Private Cloud Services Engineers
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Dynamics GP Migration Planning Consultants
Microsoft Dynamics GP System Update Planning Professional
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the platform's debut. Progent offers in-depth expertise for updating out of date Dynamics GP deployments. Progent can help you to design, validate, and implement an efficient upgrade from a a legacy release of GP to the newest release of Microsoft Dynamics GP.
Microsoft Windows Networking Consultancy Services
Microsoft IT Outsourcing
Progent's pricing model is to bill for phone service and on-premises help per minute. As a result, you are invoiced only for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be forced to permit minor problems to fester.
Skype for Business and Exchange UM Server Specialists
Skype for Business 2015 Online Consulting
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist you to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
ISA 2004 Server Onsite Technical Support
Microsoft Proxy Server Support
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Computer Consultant Microsoft Exchange
Consultant Services Microsoft Exchange Upgrade
Years of background with Microsoft's Exchange technology has made Progent one of the most qualified computer support firms in California for integrating messaging solutions based on Microsoft Exchange Server 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server management.
Contract Development Custom Microsoft Access
Access Report Developer Firm
For custom application creation, Progent can provide software design experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Wi-Fi Integration
Wireless Network Professionals
Progent can help you plan, deploy, manage, monitor, and troubleshoot a viable Wi-Fi network architecture, select appropriate products, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a complete 802.11x system security strategy that is well aligned with the security plan for your overall business network.
CISSP Certified Security Systems Engineer Professional
Engineers CISSP Certified security Systems Engineer
Progent's CISSP-premier network security experts can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient security solutions that guard a small business against modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread over multiple physical datacenters and various clouds.
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