Alaska Computer Technical Support
for Small and Midsize Business Computer Networks:
Online Help and Repair
For small company networks located throughout the state ofAlaska, Progent's Microsoft qualified consultants can deliver online support and remote troubleshooting to solve your computer system issues fast and affordably. Progent has developed world-class skills, sophisticated tools, and support databases to troubleshoot and fix network problems while avoiding the cost and delays normally associated with in-person service calls.
If yourAlaskacompany is situated outside of the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network support options may be limited in skills, or not available during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite ERP Expertise.
Best Practices Followed by Seasoned Engineers
Many businesses situated away from cities with plentiful expert consultants resort to poorly trained or unseasoned local resources for vital network support. This can produce a network that is undependable or unproductive. Progent’s staff of Microsoft and Cisco certified engineers average more than ten years of real-world industry experience, in the trenches of network support, performing an extensive array of technical services for a diverse selection of customers. Consequently, with Progent you get not only high-level computer network knowledge, but a consultant who follows computer industry leading practices in using that knowledge to solve real-world business system issues successfully and in a consistent way.
Desktop Consulting and Support Services
Progent offers a wide range of affordable support services to help your company to deploy, configure, repair, and manage workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 migration support, Windows 8.1 consulting support, Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing expertise.
SonicWall-certified Firewall Integration Consulting Services
Progent's certified SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and build security into your business practices. For more information, refer to SonicWall firewall consulting services.
Collaborative Software Consulting Expertise for Teleworkers
Progent can help small and medium-size organizations to configure collaborative software such as SharePoint and Teams to enable their at-home workers to engage in positive interaction with colleagues and customers. For details about ways Progent's experts can help businesses to install and maintain collaborative technology for an at-home workforce, visit collaboration platforms consulting expertise for an at-home workforce.
Office 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and on budget. For more information about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device built by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to plan, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consultants.
Exchange 2010 Server Upgrade Consulting
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to maintain and troubleshoot your existing Exchange 2010 Server environment or provide the assistance of seasoned Exchange Server 2016 professionals and Office 365 Exchange Online consultants to help you assess the value of migrating to a modern edition of Microsoft Exchange that offers quick ROI by improving your productivity, lowering the expense of hardware and support, simplifying administration, and consolidating your key communications platforms.
Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix XenServer consultants can assist you to evaluate the strategic advantages of XenServer and other Citrix products, and can help you to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.
SharePoint Server 2016 Migration and Hybrid Deployment Consulting
Microsoft SharePoint Server 2016, intended for on-premises implementations of SharePoint, supports integration with Microsoft SharePoint Online and Office 365 to enable hybrid environments that transparently combine local and cloud-based resources. Other enhancements include rapid provisioning with the MinRole role-based topology installation feature, increased scale, faster performance, stronger cybersecurity, advanced analytics with Power BI integration, and a modernized user interface for collaboration. Progent's Microsoft-certified consultants offer affordable online and onsite consulting expertise, software development, and debugging support for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, visit SharePoint Server 2016 Migration and Hybrid Deployment Consulting Services.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Progent is a certified Altaro partner and can provide a broad array of remote or onsite consulting services to assist you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology. To learn more, go to Altaro VM Backup certified consultants.
Progent's Integration and Training Services for Office and Office 365
Progent's Microsoft Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides quick return on investment and enables improved business results. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems between various releases of Microsoft Office and offers customized online Office and Office 365 training to individual users and groups.
Talk to a Progent Network Consultant
To find out how you can access a Progent computer support expert for online or onsite expertise, call
An index of content::
Small Business Network Remote Troubleshooting
Top Rated Small Business Support and Setup
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services free your business from dependence on single freelance consultant while giving you affordable and dependable access to enterprise-class technical expertise. By delivering IT consulting service when you require it, offering specialized knowledge for critical applications, offering value-added support such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an affordable way for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to create and support a reliable and safe IT system and to benefit from quick access to the experienced consulting ordinarily restricted to enterprises who are able to support a sizeable internal IT group.
Lync Server 2013 Back End Server Consultant Services
Lync Server 2013 and Cisco Unified Communications Specialist
Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support services to help you to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Microsoft Help Desk Online Troubleshooting
Microsoft Help Desk Outsourcing
The Contact Center service delivery model adopted by Progent gives small and midsize companies an effective option to dependence on independent service individuals by offering broad technical knowledge accessible to numerous support groups, optional 24x7 access to emergency help, fast escalation to appropriate experts for solving the most intractable problems, support consistency and reliability, quick follow through overseen by veteran service managers, a variety of easy-to-use ways for requesting service tasks, and excellent progress visibility enabled by ticket tracking and available via a web portal.
WatchGuard Firebox T35 Firewall Cybersecurity Contractors
WatchGuard Firewall Technology Consulting
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Consulting Services Virtual Server Hyper-V
Consult Microsoft Hyper-V 3.0 Server Virtualization
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT expenses and enhance productivity.
Postini Technology Consulting
Anti-Spam Consulting
E-Mail Guard is Progent's economical spam filtering and virus protection managed service that gives small businesses world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-based spam filtering and virus protection services that ward off email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, irrespective of server platform, hardware type, or geographic location.
Consultants Azure and SCDPM integration
Microsoft Azure enterprise hybrid cloud solutions Engineers
Progent's consultants can assist you with any phase of Azure cloud migration such as requirements definition, prerequisites assessment, solution design, pre-production testing, deployment, automated administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based services.
Cisco ASA Configuration Setup and Support
ASA Firewalls Online Consulting
Progent’s certified Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security gaps.
Email Quarantine Technology Professional
ProSight Email Zero Hour Protection Engineers
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
24-7 Microsoft Azure AD configuration Design Firms
Reporting Azure cloud migration
Progent can help businesses of any size to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
After Hours MRTG Online Support
Linux Network Monitoring, Nagios and MRTG Consultant Services
Nagios and MRTG are useful, Open Source monitoring tools that operate under the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or mixed-OS networks in which the Linux OS and MS Windows coexist. The Nagios monitor lets network managers to monitor network services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration engineers can help you use both these tools to streamline and troubleshoot your network.
Full Service Outsourcing Professional
CIO Outsourcing Consulting
Progent is structured to provide in-depth remote consulting for all technical areas common to today’s small company information networks and allows you to outsource a variety of strategic, on-demand services including a part-time CIO to offer advanced IT design and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus protection as a managed service, project management help for major projects like site relocations orOS upgrades, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, security engineers to ensure data safety and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, customize, or repair business application programs.
Meraki Outdoor APs Professional
On-site Technical Support Meraki MR72 Access Point
Progent's Cisco Meraki wireless access point experts provide remote and onsite support services to help businesses of any size to design, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
SQL 2008 Analysis Services Specialists
SQL 2008 Configuration
Progent's Microsoft-Certified SQL consultants offer an array of support services to help small companies to plan, deploy, administer, and repair SQL 2008 solutions so that they realize the optimum competitive benefit from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers help with system architecture, company-wide protection, and software programming to increase the business benefit of your computer investment.
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