Alaska Computer Consultant
for Small and Midsize Business IT Systems:
Remote Consulting and Troubleshooting
For small office computer networks located throughout the state of Alaska, Progent's Microsoft qualified consultants can provide phone assistance and troubleshooting to resolve your network systems troubles fast and affordably. Progent has acquired enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the cost and time delays associated with in-person service visits. In case your Alaska company is situated beyond the larger metro areas such as Anchorage, Juneau, or Fairbanks, your local computer network support choices may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's group of network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical projects for a varied range of customers. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to provide affordable network solutions.
ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing line of in-depth management reporting tools designed to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, visit ProSight Reporting for ticketing and network monitoring platforms.
Microsoft Teams Solution Design Consulting Services
Teams is the successor to Skype for Business Online as Microsoft's premier cloud service for real-time conversation and collaboration. Progent's Teams and Teams Premium consultants can assist you to design a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a range of IT outsourcing and co-sourcing services to help companies of all sizes to maintain, administer, and repair networks that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration help and Windows 11 deployment expertise.
Software/Firmware Update Management Services
Patch management includes installing software or firmware updates to operating systems and apps, physical and virtual servers and endpoints, peripherals such as printers, infrastructure appliances like switches and wireless APs, and IoT devices like sensors and health monitors. Prompt and properly managed patching maximizes security, compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility problems, sluggish or inconsistent performance, unnecessary downtime, or loss of important functions. Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. To find out more, see Progent's software update management service plans.
Integration Help for Microsoft 365 Applications and Services
Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in an array of product bundles targeted at markets from individuals and home offices to global enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent's Microsoft 365 integration consultants support cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from occasional advice to solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Expertise.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a prestigious qualification that indicates mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of information systems audit services, IT enforcement, systems and infrastructure lifecycle, information technology support, safeguarding of data assets, and disaster recovery planning.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide high-level online consulting for business continuity planning, validation, and education to assist you to prepare for potential catastrophes, minimize downtime for your most critical IT operations, avoid lost information, and comply with examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and network support staff to perform risk and business impact analysis, identify interdependencies, specify the assets needed to run your organization, prioritize key IT functions and specify allowable recovery times, qualify colocation centers, configure safe remote access capability for crucial workers, implement emergency notification mechanisms and assign responsibilities for personnel, document a comprehensive recovery and test plan, and train key people to execute the agreed upon plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can show you how to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Ransomware Removal and Recovery Consulting
Current strains of ransomware not only encrypt critical on-line data but also infect many available system restores and backups. Progent's proven ransomware cleanup experts can help you to restore an IT network damaged by a ransomware crypto-worm like Ryuk, WannaCry, Hermes, Cerber, TeslaCrypt, or Locky. For more information, see ransomware cleanup and operations rebuild consulting.
Endpoint Security Protection Solutions for Telecommuters
Progent can assist small and mid-size businesses to implement cybersecurity defense systems and deliver mitigation expertise needed to support telecommuters. For information about Progent's security defense consulting services for teleworkers, go to endpoint security protection consulting services for telecommuters.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed within the GIAC certification including evaluating network security mechanisms, event handling, traffic analysis, web-based application security and SIEM solutions for compliance with government requirements for promptly reporting security incidents.
Wireless VoIP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically demands that you configure and fine tune numerous components of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration consultants can provide online and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Contact a Progent Computer Consultant
To learn how to access a Progent network support expert for online or on-premises support, call
An index of content::
Top Ranked Consultancy Exchange 2010 Upgrade
Microsoft Exchange Server Upgrade Specialists
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Exchange Server 2010 for your business and can assist you to design and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and integrating your key communications platforms.
Top Rated Windows 2003 Onsite Technical Support
Engineer Windows Server 2003
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with planning, installing, managing and supporting powerful information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Telecommuting Network Consultants Work From Home Job
Microsoft MCSA Open Positions
Progent is looking for a range of on-staff employees including motivated MCSEs; connectivity experts who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant network design with experience in mobile access, wireless integration, non-stop systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also hiring workstation support technicians, off-site service professionals, and CISSP or CISM accredited security professionals. We are also hiring veteran managers able to perform efficiently in Progent's dynamic, virtual office environment. Progent contracts freelance consultants who have specialized knowledge and field background in important IT topics beyond our primary service concentration. Progent's Experts Team employs contractors who offer consulting and programming support for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in technologies like telecom, web design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by Progent cooperate with Progent's staff professionals to provide end-to-end IT services for small and midsize business networks.
Emergency Integration Services Windows Server 2012R2 Live Migration
Windows Server 2012 R2 Private Cloud Online Support Services
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Microsoft Small Business Server 2011 Technical Support
Small Business Server 2003 Integration Services
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and broad knowledge in planning and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network environments based on the Microsoft SBS line of servers and applications.
VMware Security Network Engineer
ProSight ESP Ransomware Protection Engineer
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.
Solaris Online System Consultants
Solaris Remote Consultancy
Progent offers nationwide urgent technical support and troubleshooting services for businesses who run UNIX or Linux networks or whose IT systems include a combination of UNIX/Linux and Microsoft products. Remote technical support provides optimum leverage for your IT dollar by extending user productivity and shortening the time billed for network repair services. Advanced remote support technology and experienced technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or via a mix of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISM certified security specialists to assist you with the most difficult system issues.
Microsoft CRM Onsite Technical Support
24/7 MS CRM Technical Support Services
Microsoft CRM helps mid-market companies nurture positive client interactions. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote sales success and deliver steady, effective customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Zero Trust Security On-site Support
Support and Integration ProSight Duo MFA
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Immediate Microsoft GP/Great Plains Online Troubleshooting
Microsoft Dynamics GP Onsite Technical Support
Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by designing and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
MSP360 B2 Backup Storage Computer Engineer
MSP360 SQL Backup On-site Technical Support
Progent can help you to create, implement and manage a backup solution based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by user mistakes, computer error, ill-intentioned insiders, and external assaults like ransomware.
Urgent NodeZero Certified Penetration Testing Technical Support Services
NodeZero Cybersecurity Penetration Testing Security Services
Progent's certified security experts can run NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
Private Cloud Solutions Consultancy
ProSight VM Hosting Consultant Services
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive information technology outsourcing alternative that improves network availability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical application servers supported within a safe and reliable facility on a fast, non-stop virtual machine configured and maintained by Progent's computer service professionals.
Hornetsecurity Altaro VM Backup Local Troubleshooting
Technology Consulting Services Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to assist you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Data Center Network Consulting
Colo Technical Consultant
Progent's colocation center support services are designed for businesses with equipment located at IDCs or data center colocation hosting facilities and requiring timely on-site help at the colo site as well as remote help from Microsoft and Cisco Premier professionals. Progent offers a complete array of IDC and IDC and co-location support services including system architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of non-stop systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.
24/7/365 Consultancy Flexential Colocation Center
Flexential Colocation Center Professionals
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of IT consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also assist your business to plan and implement a move to the Flexential data center with services such as planning solution configuration, specifying hardware, system configuration and testing, debugging, streamlining remote network management, and training your network support team.
Small Business IT Outsourcing Firm MCDST
Immediate Online Support Services Apple Certified Support Professional (ACSP)
Progent offers clients the services of engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their computer service providers have formal training as well as broad real-world backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor support than is offered to uncertified service providers, allowing Progent to offer customers a higher level of computer support. In addition, major credentials such as CISA or ISSAP for IT security can aid corporate clients to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
CCIE Expert Certified Computer Consulting Meraki MR32 Access Point
Meraki MR57 Access Point IT Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
VoIP Phone System Support Outsourcing
Cisco VoIP Phones and Unified CM Online Support
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Desktop VPN Small Business Network Support
Telecommuting Engineers
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the efficiency of your remote workers.
Comprehensive Event Management Online Help
Microsoft System Center Operations Manager Consultant
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Cisco Certified Experts Tracking Service Costs Computer Consulting
Microsoft Expert Tracking Service Costs Online Support
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation sent by each staff member to each client. The discipline of documenting and archiving support records results in more effective service and avoids a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who won't let go of vital service information.
Internet Security and Acceleration Server Online Help
Online Help ISA 2004 Enterprise Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Virtual Server Technology Consultants
Setup and Support Server Consolidation
Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of servers and faster ROI, more efficient use of servers, simplified operations, enhanced system uptime, and easier management. Common uses for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
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