For business networks located anywhere in the state ofAlaska, Progent's Microsoft and Cisco authorized technical experts can provide phone support and remote troubleshooting to repair your network troubles quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated tools, and support databases to troubleshoot and fix computer network problems without the expense and time delays normally associated with onsite technical service calls.

If yourAlaskabusiness is located beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby computer support options may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of clients. This means you get not just the technical competency needed for the job, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.

Business Intelligence Reporting Consulting and Development
Progentís BI reporting consultants offer online and onsite expertise to assist you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and implementing an advanced business intelligence solution. Progent's BI consultants can help you to support your current reporting environment, help you to upgrade reports and databases from a legacy reporting product to a current one, and provide as-needed remote training tailored to your individual requirements. Progentís management reporting and analytics professionals can provide expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.

Best Practices Followed by Expert Consultants
Many companies situated far from cities with plentiful network consultants utilize less qualified or inexperienced local resources for vital network support services. This can result in a system that is undependable or inefficient. Progentís team of Microsoft and Cisco premier engineers average more than a decade of hands-on industry background, in the front lines of network support, performing an extensive array of information system services for a diverse mix of customers. This means that with Progent you get not just expert technical skills, but an engineer who follows computer industry leading practices in using that knowledge to resolve real-world information network issues successfully and in a repeatable way.

ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, improved compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so that all potential issues can be addressed before they can disrupt your network. Find out about the complete ProSight line of affordable managed services for small and mid-size organizations.

Some Examples of Online Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services offered by Progent include setting up domain name, DHCP, routing maps, NTP, and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing maps, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and fault tolerance planning.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management options are built upon mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.

Backup Expertise for Telecommuters
Progent can help small and mid-size companies to plan, install, test and manage data protection systems for teleworkers. For details about Progent's backup/recovery consulting services for an at-home workforce, go to backup expertise for telecommuters.

Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer wide-ranging expertise in the integration and support of wireless networking technology and can assist you to design, configure, manage and troubleshoot wireless ecosystems that are secure, robust, expandable, easy to manage and operate, ready to support your vital applications, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises expertise available from Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

SQL Server 2019 Migration Expertise
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to experts in system design and deployment, application development, SQL Server management, and cybersecurity. For more information, see SQL Server 2019 migration consulting expertise.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. To find out more, go to Altaro VM Backup Certified Consultants.

ProSight Managed Services for Network Management
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size businesses to utilize the same cutting-edge technology used by many of the industry's top enterprises. The ProSight series of IT management outsourcing services covers all key facets of modern networking including email content filtering, security and compliance, patch management, automated backup and disaster recovery, infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Talk to a Progent Computer Consultant
To see how you can access a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Remote Network Support.

An index of content::

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    Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a DR/BC plan.

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    Wireless Bridge Integration

    Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Support and Setup Solaris

    Progent's Sun Solaris platform support services offer small businesses and developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with an easy single source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    The Certified Information Systems Auditor accreditation is an important qualification that signifies mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to assist companies in the areas of IS audit process, information technology governance, network assets and infrastructure lifecycle, IT support, protection of information resources, and business continuity preparedness.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the performance necessary to carry out server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-class IT environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in application programming and piloting, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your business to evaluate and integrate Microsoft Virtual Server 2005.

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