Alaska Computer Consultant
for Small and Medium-size Business IT Systems:
Online Help and Troubleshooting
For business networks located anywhere in the state ofAlaska, Progent's Microsoft and Cisco authorized technical experts can provide phone support and remote troubleshooting to repair your network troubles quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated tools, and support databases to troubleshoot and fix computer network problems without the expense and time delays normally associated with onsite technical service calls.
If yourAlaskabusiness is located beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby computer support options may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s group of seasoned network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of clients. This means you get not just the technical competency needed for the job, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.
Business Intelligence Reporting Consulting and Development
Progent’s BI reporting consultants offer online and onsite expertise to assist you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and implementing an advanced business intelligence solution. Progent's BI consultants can help you to support your current reporting environment, help you to upgrade reports and databases from a legacy reporting product to a current one, and provide as-needed remote training tailored to your individual requirements. Progent’s management reporting and analytics professionals can provide expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Best Practices Followed by Expert Consultants
Many companies situated far from cities with plentiful network consultants utilize less qualified or inexperienced local resources for vital network support services. This can result in a system that is undependable or inefficient. Progent’s team of Microsoft and Cisco premier engineers average more than a decade of hands-on industry background, in the front lines of network support, performing an extensive array of information system services for a diverse mix of customers. This means that with Progent you get not just expert technical skills, but an engineer who follows computer industry leading practices in using that knowledge to resolve real-world information network issues successfully and in a repeatable way.
ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, improved compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so that all potential issues can be addressed before they can disrupt your network. Find out about the complete ProSight line of affordable managed services for small and mid-size organizations.
Some Examples of Online Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services offered by Progent include setting up domain name, DHCP, routing maps, NTP, and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing maps, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and fault tolerance planning.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management options are built upon mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.
Backup Expertise for Telecommuters
Progent can help small and mid-size companies to plan, install, test and manage data protection systems for teleworkers. For details about Progent's backup/recovery consulting services for an at-home workforce, go to backup expertise for telecommuters.
Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer wide-ranging expertise in the integration and support of wireless networking technology and can assist you to design, configure, manage and troubleshoot wireless ecosystems that are secure, robust, expandable, easy to manage and operate, ready to support your vital applications, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises expertise available from Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.
SQL Server 2019 Migration Expertise
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to experts in system design and deployment, application development, SQL Server management, and cybersecurity. For more information, see SQL Server 2019 migration consulting expertise.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. To find out more, go to Altaro VM Backup Certified Consultants.
ProSight Managed Services for Network Management
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size businesses to utilize the same cutting-edge technology used by many of the industry's top enterprises. The ProSight series of IT management outsourcing services covers all key facets of modern networking including email content filtering, security and compliance, patch management, automated backup and disaster recovery, infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the benefits of ProSight managed services for small organizations, click:
Talk to a Progent Computer Consultant
To see how you can access a Progent network consultant for online or on-premises assistance, phone
An index of content::
Microsoft Desktop Small Office Computer Consulting
Network Providers PC Desktop
Progent can deliver a broad array of affordable support services to help your business to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for single computers or laptops or help your business to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and complete a site move or merger designed to produce the least possible disruption of your business.
Remote Consulting Cisco PSTN gateways
Technology Consulting IP PBX
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, integrate, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or onsite expertise to help companies to migrate smoothly to an advanced unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Infor SyteLine CloudSuite Factory Track Professionals
Professionals Infor SyteLine CloudSuite Production Control
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution organizations to manage complicated supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
Consultants Windows Server 2012 R2 Active Directory
Windows Server 2012R2 Security Network Consulting
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Wi-Fi Security Support
Wireless Bridge Integration
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Sun Solaris Outsourcing
Support and Setup Solaris
Progent's Sun Solaris platform support services offer small businesses and developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with an easy single source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Consultant Services CISA Certified Security Audit
Intrusion Detection CISA Certified Auditor
The Certified Information Systems Auditor accreditation is an important qualification that signifies mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to assist companies in the areas of IS audit process, information technology governance, network assets and infrastructure lifecycle, IT support, protection of information resources, and business continuity preparedness.
MS Microsoft Virtual Server Consultancy
Microsoft Experts Virtual Server 2005 Engineers
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the performance necessary to carry out server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-class IT environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in application programming and piloting, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your business to evaluate and integrate Microsoft Virtual Server 2005.
Exchange Server 2000 Upgrade Online Support
Exchange 2000 Upgrade Upgrading
Progent is one of the most qualified network support firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
CIO Technical Support
CIO Consulting Services
Progent can provide the part-time or temporary assistance of a veteran CIO to provide strategic direction to help you pick and maintain IT solutions appropriate for your current situation and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services provide economic leverage to companies trying to maximize the impact of their network expenditures but who are without the budget or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to maintain all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to offer unbiased recommendations along with advanced technical support for building and maintaining IT systems that match the particular needs of your business.
Project Server 2013 Support Services
Project Server 2010 Remote Support
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and troubleshooting any edition of Project Server and can provide a broad range of cost-effective remote consulting services following proven best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and customized online training.
Example Application MOM 2005
Example Application MOM 2000
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix network issues before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, safety and productivity.
Network Security Evaluation CISSP-ISSAP Certified
ISSAP Certified Cybersecurity Architecture Technology Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous testing and significant experience with information security architecture. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
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