For business network systems located within the state of Alaska, Progent's Microsoft certified technical experts can deliver phone support and troubleshooting to repair your network issues quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the expense and delays associated with in-person service visits.

If your Alaska business is located outside of the larger metro areas such as Anchorage, Juneau, or Fairbanks, your local computer support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a varied range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying those skills to provide efficient network solutions.

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Progent is the leading source of convenient, immediate, and affordable access to
Cisco CCIE consultants. CCIEs are recognized networking experts who are awarded this top-level certification only after intense testing by Cisco. CCIEs are able to resolve the most complicated problems surrounding network design, configuration, troubleshooting, and support. Progentís CCIE experts cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing fixes or obtaining software updates to resolve anomalies. Progent can provide fast access to a CCIE by telephone so you can receive instant assistance for complex network problems that are impacting worker productivity but are outside the expertise of your local IT support resources.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to plan, deploy, and support information system controls to reduce risk. Progent offers the expertise of a CRISC-certified risk management expert to assist your company to create and carry out a risk management strategy that follows leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

Business Intelligence Reporting Consulting
Progentís business information reporting consultants offer online and on premises consulting to help you with any phase of BI reporting ranging from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's BI experts can assist your company to support your existing reporting environment, assist you to upgrade reports from an outdated reporting platform to a current one, and provide as-needed online training tailored to your individual needs. Progentís management reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote services to help your organization to design, program, pilot test, install, manage, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to upgrade your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various versions of Excel. Progent can provide on-demand support to clients looking for a quick fix to a stubborn issue related to Excel and Progent also offers full project management support for upgrading or creating line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the special requirements of individual users or teams.

Google Android Phone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have years of background delivering remote and onsite support for businesses of any size who need to incorporate Android phones into their information systems so that users can work together from anywhere. Progent has the breadth of know-how to solve network problems that involve numerous vendors and that entail a combination of older and current information technology. Progent provides affordable remote expertise to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to help you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.

Consulting Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key workloads by offering unified, cross-platform monitoring of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite expertise to help businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

Office Access Application Development
Progent's Microsoft Access consultants offer affordable remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced support for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access application programming and database management.

Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 experts can help businesses of any size to incorporate Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides fast ROI and enables better business results. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between various versions of Office desktop and can provide live online Office and Office 365 training to individuals or teams.

Remote Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide a complete solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, managing responsibility, remote desktop control, status tracking, problem solving, and and reporting. Intended for smaller organizations with few in-house supprt personnel for end users, Progent's Help Desk Services provide remote support at a significant savings from Progent's normal desktop troubleshooting rates. Progent also offers fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. For details, see Progentís remote Help Desk services for small organizations.

Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize numerous key pieces of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Packages based on the proactive problem solving capabilities of Operations Manager, a next-generation server management software solution that monitors the availability, performance and protection of your information system and detects anomalies before they can disrupt your system. To give you more understanding concerning the performance and stability of your system infrastructure, Progent can help you deploy and operate leading network monitoring tools powered by the Linux operating system.

Contact a Progent Computer Support Expert
To see how you can contact a Progent computer consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Help.