For business network systems located within the state ofAlaska, Progent's Microsoft and Cisco qualified technical experts can provide online support and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to identify and resolve IT problems without the high cost and time delays associated with onsite technical service dispatches.

If yourAlaskabusiness is located outside of the larger metropolitan areas such asAnchorage, Juneau, or Fairbanks, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís group of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to provide affordable network solutions.

Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem so you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to plan and implement a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from new security features, high availability VMM storage fabric, and other enhancements.

Microsoft Exchange 2016 Upgrade Support
Progent's MS Exchange 2016 consultants can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online support services to help your organization to plan, program, test, install, administer, and troubleshoot applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your current Excel applications to the latest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a stubborn issue related to Excel and Progent can also provide full project management support for upgrading or developing line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be customized to address the needs of individuals or teams.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt productivity. Find out about the entire ProSight family of affordable managed services for small and medium-size businesses.

Broad Experience with Microsoft's Popular Server Environments
Progent's staff of IT system consulting experts can assist large businesses to architect, set up, and manage major rollouts of key Microsoft technology by providing services like Active Directory design, MS Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync Server integration, plus SQL Server 2016 integration and SQL Server 2014 programming. Progent has worked with some of the world's largest organizations to integrate technology powered by Microsoft servers and offers branch office consulting services for enterprises with branch offices in Silicon Valley and the or major cities across the United States.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and regulatory requirements.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.

ProSight Managed Services for Network Management
Progent provides a selection of affordable, fixed-price managed services designed to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the world's top corporations. Progent's ProSight series of network management outsourcing services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, patch management, automated backup and disaster recovery, network infrastructure management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to evaluate the value of Windows Server 2016 for your environment and plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

Security Protection Services for Telecommuters
Progent can help small and medium-size businesses to set up cybersecurity defense solutions and provide response expertise for work-from-home employees. To find out about Progent's security defense consulting services for at-home workers, visit endpoint security protection solutions for remote workers.

Apple macOS and OS X Support
Progent's experts offer Mac clients a range of services including online Mac desktop help, help with Mac software, Outlook for Mac and Exchange consulting, Apple macOS and OS X protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For computer systems built solely on Apple macOS and OS X or for environments that utilize a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of designing, installing, and supporting a network infrastructure that is reliable, safe, fast, and aligned with your business objectives.

Get in Touch with a Progent Computer Consultant
To see how you can access a Progent computer consultant for online or onsite help in #(state), phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Progent's engineers can provide a variety of consulting services to assist companies of all sizes to install, administer, and troubleshoot environments that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on industry best practices.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that includes standards, processes and IT products to keep your IT computer system safe.

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    Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.

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    Meraki Access Point Management Consultant

    Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to help businesses of any size to design, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device.

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    Troubleshooting Lync Server 2013

    Progent's consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your business and can help you to plan and execute a deployment of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent can also assist you to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the team-computing functions of Microsoft Office applications, and offer webinar training and ongoing technical support for Lync Server 2010 and other Microsoft products.

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  • Help and Support iPad and Airport
    OS X Networking Online Support Services

    Progent's Apple Mac support engineers can help you with a wide range of network foundation issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to handle the challenge of planning, configuring, and supporting a network infrastructure that is reliable, secure, productive and supportive of your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.

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  • IT Consulting Windows Server 2012 Cluster Management Top Rated Failover Clustering Windows 2012 Setup and Support

  • Exchange 2016 Upgrade Planning Consulting
    Largest Exchange 2016 Upgrade Planning IT Consultant

    Progent can assist you in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • SharePoint 2013 Excel Services Computer Consultants
    Microsoft SharePoint Server 2013 Network Engineer

    Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific jobs associated with your SharePoint 2013 deployment.

  • Immediate IT Consultant Customer Relationship Management Microsoft CRM Online Consulting
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  • Local Government Services Consultant Services Small Government
  • MCSE Expert Certified SQL Server 2016 Enterprise Professional SQL Server 2016 AlwaysOn Availability Groups Configuration
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  • Biggest Support Windows Emulation for macOS
    24-7 VirtualPC for Apple Mac Computer Consulting

    For companies with a combination of Apple Mac and Windows desktops, there exist two popular alternatives for running Microsoft Windows-only software on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for using Windows programs on your Macs and can also help your business to evaluate and install other solutions for Windows PC simulation.

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    Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN calling. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support to help your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to design and execute a smooth Skype for Business upgrade.

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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a repeatable process for restoring services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, updates and fixes and can produce reports to confirm complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.

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    For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco network consultants can provide a variety of network support services including project management, Sarbanes Oxley compliance, site relocations, enterprise security, network design, on-site or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent network architect can help you design a multi-site information system that makes efficient use of collocation facilities and Internet data centers. Progentís Microsoft Premier engineers can help large enterprises design, deploy and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Progent's Microsoft and Cisco certified experts provide three ways to help medium-size and large companies create an efficient and successful internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages on the market and determine which products might be excessively expensive, miss critical functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for companies who want to augment their in-house Help Desk team for occasional projects or to fill in for vacationing or incapacitated workers.

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    Progent offers technical support for medium size companies with 100 to 250 system clients. The mid-size business or office has typically been an overlooked part of the market for IT consulting expertise. The overhead and service delivery models of large third-party support organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of a small-medium business while providing the small company with enterprise-level service from professional, IT experts with background in a broad array of midsized business network solutions. If your medium size company or small business is looking for the quality of IT support needed for a medium size office without paying enterprise prices, call Progent.

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  • Solaris Consulting
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    Progent's Sun Solaris platform support experts provide small and mid-size businesses and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient single source to help you build and manage a secure and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent can help small and mid-size organizations to implement centralized remote endpoint management solutions for maintaining devices operated by at-home workers.

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    Progent's Sun Solaris family consulting experts provide small and mid-size businesses and developers help with administering and supporting Sun Solaris environments that run with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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