For small office computer networks located throughout the state ofAlaska, Progent's Microsoft and Cisco qualified engineers can deliver phone help and remote troubleshooting to solve your network problems quickly and cost effectively. Progent has developed enterprise-level expertise, software tools, and support databases to diagnose and repair computer network problems without the expense and time delays associated with in-person service calls.

If yourAlaskasmall business is situated beyond the larger urban areas such asAnchorage, Juneau, or Fairbanks, your nearby network support options may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent's staff of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the job, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Dynamics GP Upgrade and Integration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, software development, training, and debugging since the product's debut. Progent offers top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can assist your business to plan, test, and implement an efficient migration from a an outdated version to the newest version of Microsoft Dynamics GP. Learn about Progent's Dynamics GP upgrade and integration consulting services.

PC Desktop Consulting and Support Services
Progent offers a wide range of affordable support services to assist your company to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 11 deployment support, Windows 10 migration consulting, Windows 8.1 expertise, Microsoft Windows 7 technical support, MS Office and Microsoft 365 integration, and 64-bit computing upgrades.

SharePoint 2019 Server and SharePoint Online Expertise
SharePoint 2019 delivers much of the modern look and feel of cloud-hosted SharePoint Online, providing a transitional platform between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite consulting, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a seamless intranet solution. To learn more, see SharePoint 2019 Server and SharePoint Online support.

Best Practices Applied by Expert Engineers
Many businesses located away from cities with ample expert consultants utilize less qualified or inexperienced local consultants for vital computer network support services. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco premier consultants average over ten years of hands-on industry experience, in the trenches of IT support, providing an extensive array of information system services for a broad selection of customers. This means that with Progent you get not just expert technical knowledge, but a consultant who understands computer industry best practices in using those skills to resolve real-world information network issues efficiently and in a repeatable way.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with any of the network security services addressed within GIAC accreditation such as evaluating infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

IP Voice Platforms Support Services for Teleworkers
Progent can assist small and mid-size organizations to set up IP voice solutions to give their telecommuters the benefit of virtual extensions of the corporate phone infrastructure. To learn about ways Progent can help your teleworkers to integrate and debug VoIP technology, visit IP voice solutions for at-home workers.

SharePoint 2016 Migration Consulting Services
SharePoint Server 2016, intended for onsite deployments of SharePoint, offers integration with SharePoint Online and Microsoft 365 to allow hybrid environments that transparently combine local and cloud-based resources. Other enhancements include fast provisioning with the MinRole role-based topology feature, increased scale, higher performance, tighter cybersecurity, enterprise analytics with Power BI integration, and a more engaging user experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, application development, and technical support support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. Progent can also help you to design and carry out an efficient migration from SharePoint 2016 to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a seamless intranet system. To learn more, visit SharePoint Server 2016 migration and hybrid integration consulting services.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can show you how to configure WatchGuard Firebox Firewall/VPN security gateways that fit your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade to modern WatchGuard Firebox firewall solutions. To learn more about Progent's consulting and support services for WatchGuard security gateways, see WatchGuard firewall integration consulting.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall. Find out about Progent's complete ProSight line of low-cost network management outsourcing services for small and medium-size businesses.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent computer consultant for remote or onsite expertise, phone 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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