Alaska Computer Network Consultants
for Small and Medium-size Business Networks:
Online Consultation and Repair
For small office computer networks located anywhere in the state of Alaska, Progent's Microsoft and Cisco certified professionals can provide phone help and remote troubleshooting to solve your computer system issues quickly and cost effectively. Progent has acquired top-notch expertise, software utilities, and support databases to identify and fix computer network problems without the expense and time delays associated with on-site technical service dispatches. In case your Alaska company is situated outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your nearby network systems support options may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent's staff of field proven network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a large range of technical projects for a broad range of customers. This means you get not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.
Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions reduce the work needed for network managers to deploy applications so they are standardized across a corporate workforce, offer the ability to control rights to critical information, and enable fast deployment of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines desktop access, improves responsiveness, strengthens security, centralizes administration, and offers an almost transparent user experience. Progent's Windows Server 2016 consultants can assist you to assess the business benefits of Microsoft's desktop virtualization solutions, configure test and on-line deployments, optimize your network infrastructure to support virtual desktops efficiently, assess and remediate security problems, and educate your IT administrators to utilize best practices to gain maximum payback from desktop virtualization.
Microsoft Teams Solution Design Consulting Services
Teams is the successor to Skype for Business Online as Microsoft's flagship cloud service for group communications and collaboration. Progent's Microsoft Teams and Teams Premium experts can help you to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a WiFi LAN adapted to your environment, providing you a wireless solution that has the coverage, speed, capacity, QoS, data protection, and roaming ability your company requires. Progent's predictive wireless design services can be performed remotely and utilize cutting-edge RF modeling and analysis software to design a cost-effective Wi-Fi LAN. Progent’s onsite survey features physical inspection, RF and security assessment of your existing wireless network, analysis of your site's floor plans, testing for RF interference, RF propagation modeling, selection of optimum locations for customer-specified Wi-Fi APs. Placement and integration support for Wi-Fi APs include Cisco Aironet wireless access point consulting, Cisco Small Business Wi-Fi access points consulting services, Catalyst 9100 Series WiFi 6 and WiFi 6E APs system planning, Meraki wireless AP configuration and consulting services, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent can provide access to a NetApp MetroCluster consultant who can help your business to design, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering help with procedures like assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to show adherence with information assurance standards and government requirements.
Microsoft 365 Cloud Integration Consulting
Progent offers the services of a Microsoft Cloud Solutions Architect to assist your company to design a smooth move to Microsoft 365 customized for your IT environment. Before proposing this migration plan, Progent's cloud expert will carry out a set of investigative tasks that include running tools such as IdFix, the Exchange Best Practices Analyzer (ExBPA), and custom scripts for reviewing your Active Directory, messaging, and Mobile Device Management (MDM) environment. Critical information that cannot be found using these methods will be determined via interviews with your IT team. Find out additional information about Progent's Microsoft 365 cloud integration consulting.
Office Access Application Programming
Progent's Microsoft Office Access consultants offer cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert support for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access development and database administration.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a converged voicemail platform that accelerates collaboration by providing a variety of alternatives for retrieving voice messages within a framework that is easy to implement and maintain. Cisco Unity Connection lets you access and manage voicemail messages from your Exchange inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, IVR, and greeting functions for small to medium businesses and enterprise satellite locations with as many as 500 workers. Progent's Cisco-premier CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your CUE deployment gives you the highest possible business value.
Expert Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred world-class colocation centers in larger metropolitan areas across the U.S.. Progent's colocation center consulting experts can improve your network's redundancy and performance by helping you select a colocation site that meets the specific requirements of your business including geographic proximity, space, communications, affordability, and value-added features and services. Progent’s colocation center IT services are designed for companies with equipment housed at colo hosting facilities and requiring on-demand in-person assistance at the co-location facility as well as remote help from Microsoft and Cisco Certified experts. Progent offers a selection of co-location center support services such as network architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant systems, defining and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering systems.
Microsoft-certified SQL Server 2019 Integration Experts
Progent's Microsoft Gold-certified SQL Server 2019 consultants can help your business to integrate Microsoft SQL Server 2019 seamlessly with other Microsoft products by providing services such as Windows Server 2022 integration expertise, Microsoft Windows Server 2019 upgrade expertise, SharePoint Server 2019 application design, Power BI reporting training and support, Microsoft Exchange Server 2019 integration expertise and Microsoft 365 Exchange Online integration consulting, and Active Directory and Azure Active Directory design and debugging.
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An index of content::
Juniper Junos Management Security Services
24x7 Network Security Testing Juniper Junos CLI
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network control software to help you to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a combination of Juniper's software platforms.
Service Database Outsourcing
Onsite Technical Support Tracking Service Costs
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support reports sent by every consultant to every client. The practice of detailing and organizing service activity results in more effective support and eliminates a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
SCCM 2016 Device Management Technical Consultant
Emergency Onsite Technical Support SCCM 2016 and Windows Server 2016
Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, allows secure self service, and delivers a common control mechanism for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
SCVMM 2012 Live Migration Help and Support
Immediate SCVMM 2012 XenServer Support and Integration
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to upgrade from a legacy version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Support and Setup Microsoft Enterprise Mobility Suite
Mobile Device Management On-site Technical Support
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic value of adopting Microsoft Intune for administering your portable computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Virus Protection Consulting Services
Information systems Security Outsourcing Law, Investigation and Ethics
For small and midsize companies, computer security and information assurance and compliance is too complicated to stay ahead of but too risky to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems as though there's no place to hide. Progent has made it affordable for smaller businesses to implement vital IT security tasks effectively by providing the benefit of billed time to the nearest minute with no minimum charge for online help. You have access to a seasoned computer expert to provide just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.
After Hours Microsoft Configuration Services
Microsoft Office 2000 Computer Support Consultants
Progent's IT outsourcing services offer economical computer consulting for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT service budgets to increase in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available network foundation for your vital business software based on Windows.
ProSight Reporting Remote Network Infrastructure Management Information Technology Consulting
After Hours ProSight Reporting ConnectWise Manage Ticketing Integration Support
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Programming Companies Amazon cloud integration
Amazon EC2 instances Programming Firm
Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support to help you to resolve technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
Microsoft Consulting Best Practices Migration Consulting
Best Practices Software Consulting Firm
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry experience, in the trenches of network service, performing a wide range of IT tasks for a large mix of businesses. Each Progent support professional shares a refined set of individual best practices that are combined into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for applying technical knowledge to solve real-world network problems quickly.
Consultancy Lync Server 2013 conference bridges
Lync Server 2013 Mobility Services Consultancy
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to assist you to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.
Online Consulting Exchange 2003
Upgrade Consultant Exchange 2003 Server
Progent's Microsoft-certified consultants provide technical support and IT consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Exchange Server include planning, deployment, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
SMS Server 2003 Migration Network Consulting
Microsoft Certified Partner SMS Server 2003 Migration Specialist
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects involving processes that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and IT products to keep your IT computer system protected.
Urgent Engineers Skype for Business Back End Server
Consult Skype for Business and Exchange UM Server
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
MCSE Expert Certified Setup and Support Operations Manager
Operations Manager Setup and Support
Mid-sized businesses can derive all the advantages of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced network support packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size company information systems enterprise-class reliability, protection and productivity.
Windows Server 2008 R2 Integration Services
Remote Support Services Windows Server 2008 R2
Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and versatility that accelerate productivity of on-site, remote, and mobile workers. Progent's network professionals can provide cost-effective remote engineering, technical support, and education services to help you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.
Engineer Automated Server Monitoring
Technical Consultant Desktop Monitoring and Reporting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that any looming issues can be addressed before they can disrupt productivity.
Windows and Solaris Support and Help
UNIX, Windows Consulting
Progent's UNIX family support services offer small companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Cisco VPN Computer Consultant
Cisco VPN Setup and Support
Cisco's security and remote connectivity technology for small to medium sized businesses offer a full range of easy-to-administer security products to let you protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your corporate objectives.
Cisco Certified Experts Cisco Routers Troubleshooting
7600 Edge Router IT Consultants
Cisco has designed an extensive array of routers including appliances designed to deliver the security, bandwidth, and availability demanded by customers from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
CCIE Certified 3504 wireless controller Online Support
wireless LAN controller Network Engineer
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by reducing the impact of RF congestion, improving wireless availability with fast auto-failover, and hardening security by identifying threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.
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