For business networks located anywhere in the state ofAlaska, Progent's Microsoft authorized technical experts can deliver phone help and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the expense and delays associated with on-site technical service dispatches.

If yourAlaskabusiness is located outside of the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network systems support choices may be limited in technical capability, or not available during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide excellent network solutions.

PC Desktop Support Services
Progent can deliver a broad range of affordable support services to help you company to install, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit computing expertise.

Oracle Database Administration Services and Application Programming
Progent offers online access to an Oracle consultant for Oracle database administration support or an Oracle software programmer. Progent can assist you to create efficient solutions for key Oracle DBA activities such as performance tuning, backup and restore processes, and information protection, or train your in-house staff to follow industry best practices for simplifying various management procedures. Progent can in addition provide the support of a PL/SQL developer to help you to design, tune, troubleshoot, or migrate Oracle applications that can vary from business reports to database-powered web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize existing SQL code using Oracle's SQL Tuning Advisor.

Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform comprehensive security assessments, restore operations rapidly from intrusions, configure firewalls, set up secure mechanisms for off-site and mobile access, deploy spam filtering and email encryption, and craft a company-wide security strategy based on 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

SonicWall Firewall Consulting Services
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business operations. To learn more, see SonicWall-certified firewall integration consulting services.

Best Practices Applied by Expert Consultants
Many companies located far from areas with plentiful expert engineers utilize less qualified or inexperienced local consultants for critical network support. This can result in a network that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average more than ten years of hands-on industry background, in the front lines of network support, performing an extensive array of information system services for a diverse mix of customers. This means that with Progent you get not just high-level network engineering knowledge, but an engineer who follows computer industry leading practices in using those skills to resolve actual business network issues successfully and in a repeatable way.

Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's growing family of productivity apps and cloud services offered on a subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid solutions that transparently combine on-premises and cloud products and services.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of availability and scalability and is also easy to move to any data center. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Find out about Progent's ProSight family of managed services for small and mid-size businesses.

Data Backup/Restore Consultants
Progent's backup and restore experts offer consulting support for a wide range of products and services that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent supports all major data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as an affordable end-to-end service for reliable backup/disaster recovery (BDR).

Exchange 2013 Upgrade Services
Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These enhancements affect key IT areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can deliver online or on-premises support to help you administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

WatchGuard Firewall Planning and Configuration Consulting
Progent's WatchGuard consultants can help you integrate WatchGuard Firepower Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate to modern WatchGuard Firebox firewall solutions. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall configuration consulting.

Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates major improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide cost-effective online and on-premises services such as planning, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. In case your organization is already using SQL Server 2014, Progent can assist you to carry out a smooth upgrade to Microsoft SQL Server 2016.

Failover Clustering Consulting for Windows Server
The failover clustering feature set built into the most recent versions of MS Windows Server is radically re-engineered to simplify the deployment, configuration, and administration of server clusters and to provide improved levels of system availability, security, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum models, elimination of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help you assess the advantages of failover clusters, design and implement a deployment, educate your network support personnel to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure cloud.

Contact a Progent Network Consultant
To learn how to access a Progent computer support expert for remote or on-premises expertise, phone 1-800-993-9400 or visit Remote Network Help.

An index of content::

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    Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 available from Progent include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and post-migration technical help.

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    Progent can provide expert help for every phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project design and documentation, specification of new software licenses and hardware required, suggested sourcing, system verification at client site or at Progent's testing facility, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for customer's support group and users.

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    Progent offers consulting for security auditing software including LANguard from GFI for performing a variety of automatic network auditing scans to uncover possible security gaps. Progent has broad experience with network auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can show you how to build security into your company operations, install scanning software, plan and implement a secure system environment, and suggest policies to maximize the safety of your network. Progent's security professionals are available to assist you to configure a firewall, implement safe remote connectivity to email and business applications, and install VPN. Progent's certified security engineers can test the protection of web-based applications and can conduct comprehensive security audits of company-wide security to validate your organization's compliance with important industry security standards including HIPAA, NIST, and ISO.

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    Progent's UNIX family support experts provide small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience provides you with a convenient one-stop source to show you how to build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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