For small company networks located anywhere in the state of Alaska, Progent's Microsoft authorized technical experts can deliver online assistance and remote troubleshooting to repair your computer system issues fast and affordably. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to identify and repair IT problems without the expense and time delays associated with on-site service visits. In case your Alaska business is situated beyond the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby computer network support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical problems continuing for too long. Progent's team of expert network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of all sizes to maintain, optimize and debug your current SCVMM 2012 environment. Progent also offers Virtual Machine Manager 2016 migration consulting to help your organization to design and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new security capabilities, more affordable VMM storage fabric, and other improvements. In addition, Progent can assist you to upgrade to more modern releases of SCVMM such as System Center 2019 VMM and System Center 2022 Virtual Machine Manager.

SharePoint 2013 Expertise
Progent has been providing SharePoint consulting services since the first product was released. Progent's SharePoint Server 2013 experts can help you to manage your legacy SharePoint deployment or upgrade a newer on-prem version of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For more information on upgrading, refer to SharePoint Server 2019 migration consulting.

Google Android Phone and Tablet Integration
Progent's Android smartphone and tablet integration consulting have years of background delivering online and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their information systems so that mobile clients can work together from virtually anywhere. Progent has the range of skills to solve network problems that involve numerous vendors and that represent a mix of legacy and up-to-date technology. Progent offers affordable online consulting to help you with any stage of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish major IT projects on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

Microsoft SQL Server 2012 Integration
Progent offers the support of certified SQL Server 2012 consultants as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security professionals to help your business to maintain Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 migration expertise or Microsoft SQL Server 2019 migration assistance to help you move to a more current release of Microsoft SQL Server.

Patch Management Consultants
Patch management entails applying software updates to operating systems and apps, physical and virtual servers and endpoints, peripherals like printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and health monitors. Prompt and properly managed updating optimizes cybersecurity, compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, unnecessary downtime, or unavailability of key features. Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. For details, see Progent's patch management solutions.

Office Access Application Programming
Progent's Microsoft Access consultants offer affordable online consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert help for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Office Access application development and DBA services.

MS SQL Server Application Development
Progent's SQL Server application programmers can help you to create and maintain database applications based on Microsoft's SQL Server database platform. Progent adheres to leading lifecycle management practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a client's IT staff to deliver projects in a cost effective and affordable way. Progent for can assist your company to build SQL Server solutions by providing a broad range of consulting support services such as specification of features and scope, database modeling, data integrity, T-SQL programming, software configuration, capacity planning, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication mechanisms, security and compliance, and fault tolerance.

Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving wireless uptime with fast failover, and hardening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology. For more information, see Cisco Catalyst wireless controller consulting services.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite expertise, phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by each staff member to every customer. The discipline of detailing and organizing service activity allows more effective service and eliminates a variety of typical problems such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.

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