Company networks in the state of Alaska can have prompt and affordable online technical support from Progent's qualified network security support specialists to fix urgent security issues. The cost is competitive, billing is per minute, sign-up is fast, and support is world class. Progent also offers help for complex engagements that requires the services of senior security consultants with high-level industry credentials.

If your Alaska network is situated outside of major metropolitan areas like Anchorage, Juneau, or Fairbanks, contact with nearby qualified security consultants may be problematic when there's an emergency. This could mean a drop in income for your company, angry clients, unproductive workers, and defocused executives. By calling Progent's remote support, you have access to a Certified security consultant ready to offer expertise whenever you require it to get your information system running and recover your data.

Progent can assist you in your efforts to defend your network with support that can range from security assessments to developing a company-wide security plan. Progent provides affordable service to help companies of any size to design and maintain protected IT environments based on Windows and Cisco products and that may include computers based on UNIX, Linux, Sun Solaris, or Mac OS X operating systems as well as BYOD clients with Apple iPhones and iPads or Android or Windows Phone devices.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist businesses to locate and isolate breached servers and endpoints and protect undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Overview of Progent's IT Security Expertise
Progent can help you outsource spam blocking and defense against email-borne security threats. Email Guard is Progent's email filtering and encryption solution that uses the technology of leading data security companies to provide centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

Progent's security consultants are accessible online or in person to provide a range of emergency or project-based IT security services including:

  • Perform comprehensive network security audits
  • Recover rapidly after virus and worm attacks
  • Install and troubleshoot firewalls
  • Implement safe solutions for remote and mobile connectivity
  • Deploy advanced software for protection against spam and DHAs
  • Develop a comprehensive security strategy with proactive security monitoring
  • Provide outsourced Help Desk Support
  • Create a practical data backup and disaster recovery plan built around Microsoft DPM backup/restore capability
If your network has an emergency requirement for IT security support, go to Progent's Emergency Remote Network Help.

Progent's support professionals offer advanced services in vital areas of system protection that include auditing, firewall/VPN support, and advanced security planning.

Security Assessment
Progent's expert security consultants can assess the effectiveness of your current network protection implementation through exhaustive remote automated testing based on sophisticated software tools and proven techniques. Progent's skill in this testing saves your company consulting fees and assures an objective portrayal of gaps. The information your IT organization is provided can be used as the basis of a security plan that can permit your network to operate dependably and react rapidly to new risks.

Automated Network Security Assessment
Progent provides consulting in the use of security testing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for affordably performing a variety of automatic system auditing checks to identify possible security gaps. Progent has extensive experience with additional security auditing products such as NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, plus utilities like SolarWinds, Netcat, Hydra, and Nikto. Progent can show you how to make sense of testing reports and react effectively.

Progent can show you how to design security into your company processes, configure auditing software, plan and deploy a protected system architecture, and suggest procedures to maximize the security of your network. Progent's security consultants are ready to show you how to configure a firewall, design secure remote access to email and business applications, and integrate virtual private network. Learn additional information about Progent's automated security audits.

Security Inventory Packages for Small Companies
Progent has put together two ultra-affordable security inventory scanning packages designed to enable small companies to get an independent security evaluation from an accredited security specialist. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your firewall to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from a secure machine inside your company firewall to determine the risk to internal assaults. Both security inventory packages are configured and run from a protected external site. The process is directed by an engineer with high-level security credentials and who produces a document that details and analyzes the information captured by the scan and suggests practical remediation where called for.

Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, programmable testing of your internal and perimeter network to help you expose, prioritize, remediate, and verify cybersecurity weaknesses before malicious hackers can exploit them. Progent can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to determine your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To find out additional details about Progent's threat analysis services based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's PEN Test Products.

Network Intrusion Analysis Consulting
Stealth intrusion testing is an important component of any serious network security strategy. Progent's security professionals can run extensive penetration checks without the awareness of your company's in-house network support resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are correctly configured and consistently monitored. Find out more concerning Progent's stealth penetration testing support services.

Firewalls and VPN Expertise
Progent's background in network security technology includes in-depth field work with leading firewalls and Virtual Private Network products from multiple vendors including Cisco, Microsoft, CheckPoint and Fortinet. Progent can provide the support of engineers who have earned key industry accreditations including CCIE and Microsoft Certified Systems Engineer (MCSE).

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX 500 Firewalls Configuration and Troubleshooting
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Since Cisco's acquisition of Sourcefire, the entire line of ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort technology, which is the world's most deployed network intrusion protection system. Firepower services bring powerful new capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, integrate, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. Learn additional information about ASA Firewalls with Firepower Services configuration and debugging support.

Cisco Security and VPN Engineering Expertise
Cisco's security and remote connection products represent a full line of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your company objectives. Learn additional information concerning Progent's Support Services for Cisco Security Solutions and VPN Appliances.

Support Expertise for Other Firewall and VPN Technology
Progent provides small and medium size businesses professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security companies including Check Point Software, Juniper, and SonicWall. Progent can help you design a detailed security strategy and choose the right technologies from a variety of suppliers to achieve your security objectives while sticking within your budget restraints.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about ProSight IT Asset Management service.

Certified Network Security Planning
Every business should develop a carefully considered security program that incorporates both preventive procedures and response plans. The pre-attack plan is a collection of steps that help to minimize security weaknesses. The post-attack strategy assists your security engineers to assess the impact caused by an attack, repair the system, document the event, and get business functions restored as soon as feasible.

Progent's expert IS security consultants are available to assist you to perform a full risk assessment and define a company-wide security strategy to implement security policies and mechanisms to minimize future assaults and threats.

CISM Qualified Security Consulting Expertise
The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of skill that IT security managers are expected to master. It gives business management the assurance that those who have earned their CISM certification possess the experience and capability to provide efficient security management and support consulting. Progent offers the support of CISM Premier security consultants to assist businesses with:

  • IS Security Processes
  • Vulnerability Analysis
  • IS Security Program Management
  • Information Security Administration
  • Recovery Management
Read more details about Progent's CISM Qualified IS Security Consulting Services.

CISSP Accredited Security Engineering Services
CISSP recognizes expertise with a global standard for information security. ANSI has granted certification recognition in the field of information security defined by ISO/IEC 17024. Progent offers access to of security consultants who have qualified for CISSP accreditation. Progent can give you access to a CISSP-certified expert to help your enterprise in a variety security fields including:

  • Security Management Practices
  • Security Architecture and Models
  • Access Control Systems and Processes
  • Software Development Security
  • Secure Operations
  • Physical Security
  • Data Encryption Mechanisms
  • Telecommunications, Network and Internet Security
  • Disaster Recovery Preparedness
Learn more information concerning Progent's CISSP Security Consulting Expertise.

CISSP-ISSAP Qualified Secure System Architecture Engineering Services
Progent's CISSP-ISSAP Certified IT architecture engineers are experts who have been awarded ISSAP status as a result of thorough testing and extensive experience with information security design. The ISSAP credential represents demonstrated skill in the most complex requirements of information security architecture within the broader field of IS security expertise required for CISSP accreditation. Progent's ISSAP-certified security specialists can help your company with all phases of architecture security such as.

  • Access Control Mechanisms and Techniques
  • Phone System and Network Security
  • Cryptography Options
  • Requirements Analysis and Security Criteria
  • BCP and DRP
  • Site Security
Read additional information about Progent's ISSAP Accredited Secure IT Architecture Engineering Services.

CISA Certified Network Security Auditing Engineering Services
The Certified Information Systems Auditor credential is an important qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional association. Progent's CISA-qualified network security audit experts are available to help your business in the areas of:

  • IS Audit Process
  • Information Technology Administration
  • Network Assets and Architecture Lifecycle Planning
  • Information Technology Support
  • Protecting Information Resources
  • Disaster Recovery Preparedness
Read the details about Progent's CISA Accredited Information System Security Auditing Consulting Services.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC program was initiated by ISACA to verify a consultant's ability to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's CRISC-qualified network risk management specialists offer a range of risk assessment services including:

  • Gather data and review documentation to help identify significant risk scenarios
  • Identify legal, regulatory, and business mandates and organizational policies associated with your information system to determine their possible impact on your strategic objectives
  • Identify potential threats for your operational processes to help in evaluating your corporate risk
  • Create a risk awareness program and conduct training to ensure your stakeholders appreciate information system risk so they can contribute to your risk management program
  • Connect key risk vectors to your associated operational processes to help determine risk ownership
  • Validate risk tolerance with executive management and key stakeholders to make sure they are in agreement
Learn more information concerning Progent's CRISC Risk Management Experts.

GIAC Certified Information System Security Engineering Services
GIAC was founded in 1999 to certify the skill of computer security engineers. GIAC's goal is to assure that an accredited security consultant has the skills appropriate to deliver support in vital categories of network, information, and application software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-qualified IS security audit consultants can assist your company in the areas of:

  • Auditing Networks
  • Incident Handling
  • Intrusion Detection
  • Web Services Security
  • SIEM solutions
Learn more information concerning Progent's GIAC Information Assurance Support.

Talk to a Security Specialist
To find out how to get in touch with a certified Progent security engineer for remote or on-premises assistance in Alaska, call 1-800-993-9400 or go to Remote Network Support.



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    The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your company is considering moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of affordable consulting services including colocation relocation, system installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization configuration, offsite monitoring, automated system management, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of the Progent Test Lab.

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    Immediate Support and Integration Windows 2012 Failover Clustering

    Progent's Microsoft-certified failover clustering experts can help businesses to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and help you to centralize the administration of failover clusters.

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    Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.

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    Progent's Juniper Networks-authorized network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable you to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that incorporate a combination of Juniper's OS platforms.

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  • Dynamics GP 2015 R2 Migration Technology Professional
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    Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, works with popular smart phones and tablets, permits single login with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this mission-critical product.

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    Progent's Cisco certified network infrastructure consultants have extensive background assisting ISPs to design, deploy, administer, tune, and debug fault-tolerant, scalable network solutions appropriate for public networks.

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