Small business computer networks in the state of Alaska can have prompt and affordable online technical support from Progent's accredited network security engineers to assist with complex security issues. The cost is competitive, billing is per minute, sign-up is quick, and support is world class. Progent also offers assistance for long-term projects that requires the expertise of seasoned security consultants with high-level industry credentials.

In case your Alaska business is some distance from more populated metropolitan areas like Anchorage, Juneau, or Fairbanks, support from nearby certified security support specialists may be limited during a security disaster. This can cause lost productivity for your business, angry clients, unproductive workers, and distracted management. By contacting Progent's remote support, you have access to a Premier security engineer ready to provide help when you require it to keep your system running and recover your data.

Progent can help you in all your initiatives to defend your network with support services ranging from security assessments to developing a comprehensive security strategy. Progent offers economical service to assist small and midsize companies to set up and maintain secure IT environments based on Windows and Cisco products and that can include servers and desktops running UNIX, Linux, Sun Solaris, or Mac OS X platforms as well as BYOD clients with Apple iOS iPhones and iPads or Android or Windows Phone handsets.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first steps in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help you to identify and quarantine infected devices and protect clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Introduction to Progent's IT Security Expertise
Progent can help you outsource spam blocking and protection from email-borne security threats. Email Guard is Progent's email security solution that incorporates the technology of leading information security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also enable Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

Progent's certified experts are available remotely or on premises to provide a variety of emergency or longer-term computer security services including:

  • Run automated network security audits
  • Recover rapidly after virus and worm attacks
  • Install firewalls from multiple vendors
  • Implement secure techniques for offsite and mobile connectivity
  • Deploy effective solutions for automatic protection against spam and directory harvest attacks
  • Help create a company-wide security strategy with 24x7 security monitoring
  • Offer comprehensive Help Desk Support
  • Develop an effective network backup and recovery plan based on Microsoft Data Protection Manager automated backup capability
If your company has an immediate requirement for computer security help, refer to Progent's Emergency Remote Network Help.

Progent's support professionals can deliver world-class services in key areas of computer protection including security evaluation, firewalls and VPN, and advanced security consulting.

System Security Audits
Progent's expert security engineers can evaluate the vulnerability of your existing network security implementation through comprehensive remote automated analysis based on advanced software tools and proven techniques. Progent's skill in administering this service saves your company time and money and assures an objective picture of security holes. The knowledge your business gains can make up the foundation of a security strategy that will allow your network to operate safely and adapt rapidly to new risks.

Automated Network Vulnerability Audits
Progent offers expertise in the application of security evaluation software including MBSA and GFI LANguard for affordably running a set of automatic network testing checks to identify potential security vulnerabilities. Progent has extensive knowledge of additional security analysis products such as NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, as well as tools like Metasploit, Hydra, and Nikto. Progent can show you how to make sense of testing reports and respond appropriately.

Progent can show you how to design security into your business processes, configure scanning software, define and deploy a protected system environment, and suggest policies to maximize the safety of your IT system. Progent's security engineers are available to help you set up a firewall, implement safe remote access to email and business applications, and install virtual private network. Learn additional information about Progent's network security evaluation.

Security Inventory Service Packages for Small Companies
Progent offers two ultra-affordable security inventory scanning packages intended to allow small businesses to receive an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your network from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine within your firewall to assess your exposure to inside attacks. The two security inventory packages are set up and executed from a secured remote site. The project is directed by a consultant who has earned high-level security accreditations and who generates a document that details and interprets the information captured by the security scan and proposes practical remediation if appropriate.

Support for's NodeZero Security Assessment Products
NodeZero from is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable assessment of your internal and perimeter network to help you uncover, prioritize, fix, and confirm security vulnerabilities before threat actors can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal network so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-premises, cloud-based, and perimeter IT assets. To find out additional information about Progent's vulnerability analysis services based on on NodeZero's pentest products, see Consulting Services for NodeZero's PEN Test Products.

Network Security Penetration Analysis Support Services
Stealth intrusion testing is an important component of any serious IT system security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly set up and actively monitored. Learn additional information concerning Progent's stealth security penetration testing support services.

Firewalls and VPN Expertise
Progent's expertise in network security technology encompasses in-depth field work with leading firewalls and Virtual Private Network (VPN) technology offered by a variety of companies including Cisco, Microsoft, Juniper Netyworks and Fortinet. Progent can provide the support of consultants who have earned key networking accreditations such as Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Integration and Troubleshooting
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Following Cisco's purchase of Sourcefire, the whole family of ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the world's most popular intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. See additional details about Cisco ASA 5500-X Firewalls with Firepower Services integration and troubleshooting support.

Cisco Network Security and VPN Support Services
Cisco's security and offsite access technology provide a full range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your company objectives. Read more information about Progent's Consulting Services for Cisco Security Solutions and Virtual Private Network Products.

Support Expertise for Additional Firewall and VPN Products
Progent provides small and mid-size companies professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right products from multiple suppliers to support your security objectives while staying within your budget limits.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Expert Network Security Planning
Every company ought to develop a carefully thought out security program that includes both proactive processes and response planning. The pre-attack plan is a set of procedures that help to minimize vulnerabilities. The reactive strategy helps your company's IT security personnel to assess the impact caused by an attack, fix the system, record the event, and get the IT network running as quickly as feasible.

Progent's expert information security engineers can to assist you to perform a comprehensive vulnerability evaluation and create a company-wide security plan to establish security policies and mechanisms to minimize future attacks and dangers.

CISM Certified Network Security Support Assistance
The CISM organization describes the basic capabilities and worldwide standards of skill that information security managers are required to learn. It gives business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to provide efficient security management and support services. Progent can provide the expertise of CISM Certified security consultants to assist businesses with:

  • Network Security Processes
  • Risk Management
  • Information Security Program Management
  • Network Security Management
  • Response Planning
Learn more details concerning Progent's CISM Certified Information Security Engineering Professionals.

CISSP Accredited Security Engineering Services
The CISSP credential denotes expertise with a global standard for information security. ANSI has granted certification accreditation in the field of information protection defined by ISO 17024. Progent can provide the services of security consultants who have qualified for CISSP accreditation. Progent can give you access to a CISSP-certified consultant to help your organization in a variety security fields such as:

  • Security Management Practices
  • Security Infrastructure and Paradigms
  • Access Management Solutions and Processes
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Cryptography Technology
  • Telecom, Network and Internet Security
  • Business Continuity Preparedness
Learn additional information about Progent's CISSP Accredited Network Security Support Expertise.

CISSP-ISSAP Accredited Secure IT Architecture Consulting Expertise
Progent's CISSP-ISSAP Premier information system architecture professionals are experts who have earned ISSAP status through rigorous examination and extensive work with network security design. The Information System Security Architecture Professional (ISSAP) certification indicates demonstrated competence in the most challenging demands of IS security architecture within the wider field of information security knowledge required for CISSP accreditation. Progent's ISSAP-premier security experts can assist your company with all phases of architecture security such as.

  • Access Management Mechanisms and Techniques
  • Phone System and Network Security
  • Cryptography Options
  • Needs Evaluation and Security Guidelines
  • Business Continuity Planning and Disaster Recovery Planning (DRP)
  • Site Security
Find out additional details concerning Progent's ISSAP Certified Secure Information System Architecture Support Professionals.

CISA Certified Information System Security Auditing Engineering Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that represents expertise in network security audit and control. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive examination given by the ISACA international professional association. Progent's CISA-qualified information security audit consultants can assist your business in the areas of:

  • Information Systems Audit Process
  • IT Enforcement
  • Network Assets and Architecture Lifecycle
  • Information Technology Support
  • Protecting Data Resources
  • Business Continuity Preparedness
Find out more information concerning Progent's CISA Accredited Security Auditing Consulting Support.

CRISC Experts
The CRISC certification program was initiated by ISACA to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's CRISC-qualified network risk management consultants can provide a range of risk evaluation services including:

  • Gather data and review documentation to evaluate significant risk scenarios
  • Inventory legal, regulatory, and contractual requirements and company policies associated with your network to determine their possible impact on your business objectives
  • Identify potential threats for your operational processes to help in analyzing your enterprise risk
  • Create a risk awareness initiative and conduct training to ensure your stakeholders understand IT risk so they can contribute to your risk management program
  • Match key risk vectors to your associated operational processes to help assign risk ownership
  • Validate risk appetite with executive management and major stakeholders to make sure they match
Read additional information about Progent's Certified in Risk and Information Systems Control (CRISC) Experts.

GIAC Qualified IS Security Consulting Support
Global Information Assurance Certification was founded in 1999 to certify the knowledge of IT security professionals. GIAC's mission is to ensure that an accredited security consultant possesses the skills needed to provide services in important categories of network, information, and software security. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC security audit specialists can help your IT organization in the areas of:

  • Auditing Security Systems
  • Incident Response
  • Intrusion Detection
  • Web-based Services Security
  • SIEM solutions
Learn more information concerning Progent's GIAC Information Assurance Services.

Contact a Certified Security Expert
To see how to access a Progent security engineer for remote or onsite help in Alaska, phone 1-800-993-9400 or visit Online Computer Help.

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