If your business computer network is in the state ofAlaskayou can depend on quick remote technical support from a UNIX or CCIE-certified engineer to fix complex problems involving your network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible by phone of any nationwide support organization in the U.S. Rates are affordable, billing is per minute, sign-up is fast, and support is unbeatable.
In case yourAlaskanetwork is situated some distance from more populated urban areas such asAnchorage, Juneau, or Fairbanks, help from UNIX or Cisco CCIE engineers may be limited when there's a network crash. This can result in lost revenue for your company, angry clients, idle employees, and defocused management. By contacting Progent, you have access to a Certified consultant who can deliver help whenever you need it to get your system operating.
Since Progent bills for online support by the minute, your business pays just for technical help received. Progent asks for no service activation charge. Some online support firms have large minimum payments or charge for every fifteen minutes or more. Progent's small granularity and straightforward billing model do away with unexpectedly large bills for quick fixes.
If your Alaska company requires online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's experienced team of online support engineers has a wide range of world-class information technology knowledge. This enables Progent's remote service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent support firms or with the internal support resources usually available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.
In order to help businesses who operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online service group can provide the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides online contact with professionals who hold a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly intractable problems. This speeds up remediation of urgent problems, prevents network disruption, and reduces maintenance invoices.
For businesses throughout Alaska, Progent allows immediate remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to repair computer problems that are impacting productivity but are beyond the experience of your ordinary IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can analyze your system using advanced remote support tools in order to deliver quick and efficient analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Alaska Business
Progent online professionals are qualified to provide expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online computer service staff can help Alaska companies to maintain an extensive array of computer products and technologies including network architecture, messaging support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for server economization and streamlined management, and moving from outdated systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online troubleshooting for systems based on major derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who earn this rare credential by completing thorough examinations supervised by Cisco. Usually CCIEs are hired by large corporations or national Internet service providers, and as a result their services are not easily accessible to small and midsize businesses.
Progent is one of the rare IT technology service firms that ensures that Cisco CCIEs stay available to help small and mid-size companies. Also, Progent can provide convenient access to a CCIE via phone so your company can get timely assistance for complex system problems that are impacting your productivity but are not within the competence of your usual network support providers. Progent's CCIE engineers can tie into your network via the latest remote troubleshooting tools in order to execute rapid and economical diagnosis and repair of urgent system problems. To see more concerning Progent's services for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified online support professionals can deliver computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad variety of technology expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint 2019 planning and deployment,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams migration expertise,
Microsoft Skype for Business configuration support and Lync maintenance, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a range of security solutions to strengthen the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to revive fast from an assault. Security solutions offered by Progent include: comprehensive security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Hydra; rapid recovery from virus and worm assaults; configuring firewalls; planning secure techniques for off-site and mobile connectivity; protecting your messaging infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To learn more on Progent's security services for small and midsize companies, refer to Progent's Engineering Support for Network Security.
Applications Support: Online Classes, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and training in imaging, sound, and video. Progent's consultants offer help in a range of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications such as CRM, Project, Word, and MS Excel. To learn more information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Outsourcing Options
Progent provides a selection of programs for Help Desk services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized networking experts. Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients instant access to a reliable support team with extensive background delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive image as a major driver of company success, and Progent's aim is to fix and not just document problems. For more information on Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's highly evolved service reporting system includes thorough records for all service delivered to Progent's customers. Each active Progent team engineer has access to the history of services provided to each customer by any team member. This archive of trouble tickets and fixes is organized as an easily retrievable internal knowledge base that permits Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' in-house technical personnel that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent online professional help in Alaska, phone 1-800-993-9400 or visit Expert Remote Network Help.