If your business IT network is in the state of Alaska you now have quick online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to resolve emergency problems affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX and CCIE-certified consultants accessible remotely of any independent support firm in the country. Rates are reasonable, billing is per minute, sign-up is fast, and service is world class.
If your Alaska small business is located some distance from more populated urban areas including Anchorage, Juneau, or Fairbanks, the availability of UNIX or Cisco CCIE experts may be limited when you have a crisis. This can cause a loss of productivity for your business, upset clients, idle employees, and defocused management. By contacting Progent, you have access to a Premier consultant who can provide assistance when you have to have it to get your network operating.
Because Progent charges for remote service per minute, your company is invoiced exclusively for services provided. Progent imposes no startup charge. Some online consulting companies apply significant minimum fees or charge for each quarter hour or longer. Progent's small granularity and simple pricing policy avoid big tabs for quick solutions.
If your Alaska business requires remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced staff of online support professionals offers a wide array of world-class information technology skills. This enables Progent's online service experts to resolve the most challenging technical problems faster than is possible with typical third-party support firms or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the technology and skills to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned professional credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To help businesses who maintain networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote support from professionals who hold the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network problems streamlines service escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable support calls. This accelerates remediation of emergency problems, avoids network downtime, and minimizes technical support bills.
For companies in the state of Alaska, Progent enables fast online contact with a UNIX, Linux, Solaris, macOS or OS X specialist for critical support to troubleshoot information system issues that are affecting business productivity and are outside the skill set of your in-house computer support resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified consultants can connect to your computer environment via advanced remote support technologies in order to provide quick and efficient evaluation and resolution of serious computer issues.
Services Progent's Phone-based Support Specialists Can Provide Your Alaska Business
Progent network consultants are qualified to deliver expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows products and technologies including:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service staff can assist Alaska companies to maintain an extensive assortment of IT products and technologies such as system infrastructure, email solutions, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and streamlined administration, and moving from legacy systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote technical help for computers based on major derivatives of UNIX such as:
macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking professionals who earn this rare certification by completing strenuous examinations supervised by Cisco. The vast majority of CCIEs work for big enterprises or national ISPs, and as a result their expertise is not easily accessible to small and mid-size businesses.
Progent is among the rare IT technology service organizations that makes sure that CCIEs stay available to help small and mid-size organizations. Also, Progent can provide convenient access to a CCIE by phone so you can receive timely support for complex system problems that are hurting your productivity but are not within the comfort zone of your local system maintenance providers. Progent's CCIE support experts can access your environment using sophisticated on-line troubleshooting tools to perform fast and cost-effective diagnosis and remediation of urgent network problems.
Cisco Premier consultants from Progent can help your company to plan, implement, and maintain an integrated network infrastructure that can streamline business processes, lower expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can dramatically enhance the business value of your information system in Alaska. To see more information about Progent's support for Cisco infrastructure, visit Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-premier remote support experts offer computer repair and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can assist you with a wide variety of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and configuration,
Skype for Business Server planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Engineers
Progent offers you the services of qualified CISM and ISSAP security consultants who offer a variety of system protection services to enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or assist you to revive quickly from an attack. Security solutions provided Progent include: comprehensive security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recovery from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To learn additional information on Progent's security services for small and midsize businesses, visit Progent's Consulting Services for Network Security.
Business Applications Services: Training, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers professional engineering expertise and training in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft applications such as CRM, MS Project, Word, and Office Excel. To read more information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Service and Outsourcing Options
Progent provides three service offerings for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for companies who need the timely availability of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can act as a main Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in those situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk Call Center application software to meet the special needs of your company, or providing supplemental personnel to work online with your in-house Help Desk Call Center resources to handle demanding scenarios such as software migrations. To read more about Progent's Call Center support and outsourcing, visit Progent's Help Desk Services.
Progent's Remote Service Tools
Progent has deployed a set of customized technologies, evolved during many years of use, dedicated to allowing the most advanced quality of efficiency for delivering remote engineering support and repair for small and medium-size business IT systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity enables the experts of Progent's Technical Response Center to link to your system without breaching network security.
Progent's highly evolved customer support database software stores thorough histories of all support delivered to Progent's customers. Each authorized Progent staff engineer has access to the details of services delivered to every client by any staff member. This history of problems and resolutions is structured as a readily searchable internal database that enables Progent's online support experts to share their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering personnel that allow Progent's remote service experts to arrive at the optimal resolutions quickly.
Contact a UNIX/Linux or Cisco Technical Support Expert Now
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based engineering assistance in Alaska, call 1-800-993-9400 or go to Urgent Online Computer Support.