If your company information network is inAlaskayou can now get quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with critical issues affecting your IT network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any nationwide support organization in the U.S. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.
If yourAlaskacompany is based outside of larger metropolitan areas likeAnchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a crisis. This could mean a drop in revenue for your company, upset clients, unproductive employees, and defocused executives. By calling Progent's online services, you have access to a Premier professional who can deliver expertise when you need it to get your information system operating.
Because Progent charges for telephone-based support by the minute, your business pays exclusively for support received. Progent requires no initialization surcharge. Some online service firms apply significant minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward billing policy avoid unexpectedly large tabs for speedy solutions.
If your Alaska business needs technical support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced staff of remote consulting engineers offers a broad array of world-class information technology knowledge. This allows Progent's online service experts to resolve the most challenging technical problems more quickly than is possible with ordinary independent support organizations or with the internal support staff usually found in small or mid-size companies. Progent has developed the tools and experience to fix technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for professional certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist businesses who run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the services of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from engineers who have been awarded important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant background to deal with unusually tough jobs. This accelerates remediation of serious problems, prevents network disruption, and minimizes technical support invoices.
For organizations throughout Alaska, Progent enables virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical assistance to repair network problems that are damaging your business but are outside the experience of your local network maintenance group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can analyze your network using state-of-the-art remote support tools that allow them to perform quick and affordable analysis and repair of critical computer problems.
Services Progent's Phone-based Consulting Experts Can Offer Your Alaska Company
Progent's service specialists are qualified to deliver advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer support team can assist Alaska small businesses to maintain an extensive set of computer products and technologies that include system architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for server consolidation and centralized management, and transitioning from legacy applications to current solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote technical help for computers powered by popular versions of the UNIX platform such as:
Apple macOS and OS X,
SCO UNIX and
SGI/Irix or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this prestigious credential only after intense testing administered by Cisco. In most cases Cisco CCIEs are hired by big corporations or national ISPs, and consequently their help is not easily available to smaller companies.
Cisco Authorized consultants from Progent can assist you to architect, implement, and manage a converged network infrastructure that can streamline operations, lower expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly enhance the business value of your connectivity environment in Alaska. To find out more information about Progent's services for Cisco infrastructure, visit Cisco Technology Professional Services.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-premier online support experts can provide computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help you with a broad range of technology practice areas including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration,
SharePoint Server 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams configuration help,
Skype for Business Server integration consulting and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Security Specialists
Progent offers you contact with accredited CISM and ISSAP security engineers who offer a range of security services that can enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate rapidly from an assault. Security services provided Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up continual automated monitoring. To learn more information concerning Progent's security support for small and midsize companies, visit Progent's Engineering Services for System Security.
Business Applications Services: Online Classes, Development, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers in-depth consulting expertise and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications such as CRM, MS Project, Microsoft Office Word, and MS Excel. To read more about Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides several service offerings for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a primary Help Desk for your organization, represent an escalation alternative for tough network problems, or be available in overflow instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or enhancing your existing one, selecting or customizing Help Desk software products to address the particular requirements of your company, or providing supplemental personnel to operate remotely with your internal Help Desk resources to handle demanding events like software migrations.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized network experts. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your clients instant communication with a large support team with extensive background in telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive recognition as a significant driver of company performance, and Progent's mission is to resolve and not merely report problems. To learn additional information on Progent's Help Desk support and outsourcing services, go to Progent's Call Center Support.
Progent's Remote Technical Support Tools
Progent has developed a collection of customized tools, evolved during more than a decade of use, dedicated to allowing the highest standard of efficiency for delivering online engineering help and repair for small and medium-size business information systems. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the consultants of Progent's online support team to interface to your network remotely without compromising system security.
Progent's sophisticated service database application stores extensive records of all support delivered to Progent's customers. Every active Progent team consultant has access to the details of services provided to each client by any staff member. This history of problems and solutions is structured as a conveniently accessible internal knowledge base that permits Progent's online technical engineers to share their experiences company-wide to make sure that the quality of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional extensive support databases as well as to manufacturers' internal technical staff that allow Progent's remote service experts to come up with the best solutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Expert Now
To learn how to ask a UNIX/Linux consultant or a Cisco CCIE for emergency online professional expertise in Alaska, phone 1-800-993-9400 or visit Expert Online Network Support.