Alaska Linux/UNIX Consulting
Remote Service from a
Linux/UNIX Consultant
If your business computer network is in the state ofAlaskayou can depend on quick remote technical support from a UNIX or CCIE-certified engineer to fix complex problems involving your network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible by phone of any nationwide support organization in the U.S. Rates are affordable, billing is per minute, sign-up is fast, and support is unbeatable.
In case yourAlaskanetwork is situated some distance from more populated urban areas such asAnchorage, Juneau, or Fairbanks, help from UNIX or Cisco CCIE engineers may be limited when there's a network crash. This can result in lost revenue for your company, angry clients, idle employees, and defocused management. By contacting Progent, you have access to a Certified consultant who can deliver help whenever you need it to get your system operating.
Since Progent bills for online support by the minute, your business pays just for technical help received. Progent asks for no service activation charge. Some online support firms have large minimum payments or charge for every fifteen minutes or more. Progent's small granularity and straightforward billing model do away with unexpectedly large bills for quick fixes.
If your Alaska company requires online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone
Why is Progent's Online Technical Support Program Unique?
Progent's experienced team of online support engineers has a wide range of world-class information technology knowledge. This enables Progent's remote service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent support firms or with the internal support resources usually available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.
In order to help businesses who operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online service group can provide the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides online contact with professionals who hold a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly intractable problems. This speeds up remediation of urgent problems, prevents network disruption, and reduces maintenance invoices.
For businesses throughout Alaska, Progent allows immediate remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to repair computer problems that are impacting productivity but are beyond the experience of your ordinary IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can analyze your system using advanced remote support tools in order to deliver quick and efficient analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Alaska Business
Progent online professionals are qualified to provide expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online computer service staff can help Alaska companies to maintain an extensive array of computer products and technologies including network architecture, messaging support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for server economization and streamlined management, and moving from outdated systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online troubleshooting for systems based on major derivatives of the UNIX OS such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux platforms including RedHat, SUSE, Debian-GNU and Slackware Linux.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who earn this rare credential by completing thorough examinations supervised by Cisco. Usually CCIEs are hired by large corporations or national Internet service providers, and as a result their services are not easily accessible to small and midsize businesses.
Progent is one of the rare IT technology service firms that ensures that Cisco CCIEs stay available to help small and mid-size companies. Also, Progent can provide convenient access to a CCIE via phone so your company can get timely assistance for complex system problems that are impacting your productivity but are not within the competence of your usual network support providers. Progent's CCIE engineers can tie into your network via the latest remote troubleshooting tools in order to execute rapid and economical diagnosis and repair of urgent system problems. To see more concerning Progent's services for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified online support professionals can deliver computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad variety of technology expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint 2019 planning and deployment,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams migration expertise,
Microsoft Skype for Business configuration support and Lync maintenance, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a range of security solutions to strengthen the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to revive fast from an assault. Security solutions offered by Progent include: comprehensive security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Hydra; rapid recovery from virus and worm assaults; configuring firewalls; planning secure techniques for off-site and mobile connectivity; protecting your messaging infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To learn more on Progent's security services for small and midsize companies, refer to Progent's Engineering Support for Network Security.
Applications Support: Online Classes, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and training in imaging, sound, and video. Progent's consultants offer help in a range of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications such as CRM, Project, Word, and MS Excel. To learn more information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Outsourcing Options
Progent provides a selection of programs for Help Desk services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized networking experts. Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients instant access to a reliable support team with extensive background delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive image as a major driver of company success, and Progent's aim is to fix and not just document problems. For more information on Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Online Support Technologies
Progent's highly evolved service reporting system includes thorough records for all service delivered to Progent's customers. Each active Progent team engineer has access to the history of services provided to each customer by any team member. This archive of trouble tickets and fixes is organized as an easily retrievable internal knowledge base that permits Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' in-house technical personnel that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent online professional help in Alaska, phone
An index of content::
Meraki Wireless AP Technology Consulting Services
Setup and Support Meraki MR20 Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for centralized management.
SMS Server 2003 Migration Computer Consultant
Engineer SMS Server 2003 Upgrade
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage handheld computers and smart mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
MOM 2007 Remote Support Services
Operations Manager Computer Consulting
Progent offers a variety of network service packages for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem handling abilities of Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, performance, and safety of your network and identifies potential troubles before they can disrupt your network. With Progent's affordably priced network support packages, small organizations can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Engineers ProSight IT Management Outsourcing
ProSight Managed IT Services Specialist
Progent's ProSight family of managed IT services are intended to offer businesses who have minimal internal IT support staffs with low-cost help from enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed IT services include flat-rate network maintenance expenses, automation of routine management processes, continual adoption of the latest information technology, smooth migration from older systems to current solutions, improved alignment of computer technology with strategic goals, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Specialist 64-bit Migration
64-bit Server Specialist
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit programs which you want to retain as well as the new 64-bit versions of applications you wish to run.
24x7 Windows Server 2019 Windows Defender ATP Consulting
Windows Server 2019 Cybersecurity Technical Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to design a DR/BC system built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Computer Support Small Business
Small Office Systems Support
Progent's Microsoft and Cisco premier network engineers can provide advanced support for a broad array of products and technologies and can provide that expertise online nationwide or in person in select cities throughout the United States and anywhere in California. Progent offers remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the support of CISA and CISSP-accredited security engineers to handle complex security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the United States.
Consultant Services Microsoft Azure hybrid cloud solutions
Microsoft Azure hybrid cloud integration Technology Professional
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Microsoft Exchange Help and Support
Exchange 2000 Upgrade Migration
Progent is among the most qualified IT consulting companies for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses receive the full advantages of Exchange 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
Certified Microsoft Partner Technical Support Firm
Open Now Certified Microsoft Partner Systems Consultant
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better support for your IT system.
Office 365 Migratione Configuration Services
Office 365 Migratione Consultancies
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick ROI and enables better business outcomes. Progent can assist you to interface Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Office desktop and can provide customized online instruction to individuals and teams.
Consultant Services OS X Remote
Mac Technical Support Services
Progent offers national remote help and consulting services for businesses that operate Apple macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft technology. Progent's experts offer macOS and OS X clients a range of IT services including desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote IT help offers optimum return for your IT dollar by protecting user productivity and limiting the hours billed for network analysis and repair. Advanced online access utilities and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or via a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security specialists to assist with the most difficult system issues.
Microsoft Solutions Framework Project Methodology Network System Support Consultant
Developing Phase: Pilots Network Companies
When conducting consulting tasks for corporate clients, Progent follows a phased approach driven by defined milestones so as to meet financial, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design tuning, and expert implementation. All phases are documented to provide a detailed summary of IT services performed and to help in ongoing system maintenance.
Aironet Outdoor Wi-Fi Access Point Technical Support
Computer Consultant Aironet 3700 Access Point
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or on-premises integration and debugging services to help your organization to design, configure, update, tune, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated network traffic.
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