If your company information network is in the state of Alaska you can now get fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with the toughest issues affecting your IT network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide service organization in the country. The cost is competitive, charges are by the minute, sign-up is quick, and support is world class.
In case your Alaska organization is some distance from more populated metropolitan neighborhoods including Anchorage, Juneau, or Fairbanks, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during an emergency. This can cause lost revenue for your company, angry customers, unproductive employees, and defocused executives. By calling Progent's remote support, you can get in touch with a Certified consultant ready to provide expertise when you have to have it to keep your system on line.
Because Progent bills for remote service on a per-minute basis, your business is invoiced exclusively for services provided. Progent requires no initialization surcharge. Many remote support organizations apply large minimum payments or charge for every fifteen minutes or more. Progent's fine granularity and simple pricing mechanism avoid big invoices for quick repairs.
If your Alaska business needs technical assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of remote consulting professionals possesses a broad array of world-class computer skills. This allows Progent's remote service specialists to resolve the most complex technical problems faster than is possible with typical third-party support organizations or with the internal IT resources usually available to smaller businesses. Progent has refined the technology and skills to repair problems efficiently in many different computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have earned advanced certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of key Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.
In order to help businesses who maintain networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the services of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent offers remote support from engineers with recognized security certifications including CISM consultants, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly intractable problems. This accelerates resolutions of urgent network problems, prevents system disruption, and reduces maintenance bills.
For companies in the state of Alaska, Progent enables fast remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent support to fix information system problems that are damaging business productivity and are beyond the scope of your ordinary IT service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified support professionals can analyze your network using the latest remote troubleshooting utilities in order to perform rapid and economical analysis and remediation of critical network problems.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Alaska Company
Progent network consultants are qualified to offer advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Windows technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network service staff can help Alaska small businesses to maintain a broad set of IT products and technologies that include network architecture, messaging solutions, security consulting for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor consolidation and streamlined management, and moving from out-of-date systems to current environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts offer online troubleshooting for systems powered by major derivatives of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or familiar Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who are awarded this advanced certification only after strenuous testing supervised by Cisco. The vast majority of CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not readily available to small and midsize businesses.
Progent is among the only IT consulting providers that makes sure that Cisco CCIEs are available to support small and mid-size companies. In addition, Progent can provide fast contact with a CCIE via telephone so you can receive immediate help for urgent network problems that are hurting your productivity but are beyond the experience of your usual network maintenance providers. Progent's CCIE engineers can connect to your environment by utilizing secure remote support technology in order to perform fast and economical analysis and resolution of critical system problems. To learn additional information concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Engineering Support.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-premier online service professionals can deliver computer troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can help your company with a broad variety of technology expertise such as
Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid deployment consulting services,
Microsoft Teams migration expertise,
Skype for Business planning and deployment consulting and Lync Server migration, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Engineers
Progent offers you contact with accredited CISA, CISM, and ISSAP security engineers who offer a variety of system protection solutions that can bolster the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recuperate fast from an assault. Security solutions available from Progent include: extensive security evaluation using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; protecting your email system from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. To read more information on Progent's security expertise for small and medium-size companies, see Progent's Engineering Support for Network Security.
Applications Services: Webinar Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth engineering support and education in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft business applications such as CRM, MS Office Project, Office Word, and MS Excel. To learn additional information on Progent's expertise, custom programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent offers several support programs for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the timely availability of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progent's Virtual Help Desk is a transparent extension of your existing Helpdesk resources. Progent can operate as a main Call Center for your business, serve as an escalation resource for tough technical issues, or be available in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or improving your current one, evaluating or customizing Call Center software products to address the particular requirements of your business, or providing temporary personnel to operate online in conjunction with your internal Help Desk group to handle demanding scenarios such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified networking specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients easy communication with a reliable support team with extensive experience in phone support and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a positive image as a major driver of business performance, and Progent's target is to fix and not merely report problems. To read more information on Progent's Call Center support and outsourcing services, see Progent's Call Center Services.
Progent's Online Service Technologies
Progent has deployed a collection of optimized technologies, refined over years of field experience, focused on promoting the highest standard of efficiency for providing online engineering support and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity permits the consultants of Progent's Technical Response Center to link to your network without breaching system security.
Progent's highly evolved service reporting system keeps thorough records for all service provided to Progent's customers. Each authorized Progent team engineer has the benefit of the details of support provided to each client by any staff member. This archive of trouble tickets and fixes is structured as a conveniently accessible proprietary database that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal technical staff that enable Progent's remote consulting specialists to arrive at the best resolutions quickly.
Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent remote consulting help in Alaska, phone 1-800-993-9400 or go to Urgent Online Computer Help.