If your business IT network is inAlaskayou can now get quick online help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve complex problems that threaten your IT network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. Rates are competitive, billing is by the minute, sign-up is fast, and support is world class.
If yourAlaskacompany is far from major metropolitan areas likeAnchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have a crisis. This could mean a loss of income for your company, angry clients, idle workers, and distracted executives. By utilizing Progent, you can get in touch with a Premier consultant who can provide expertise when you need it to keep your computer network on line.
Because Progent charges for online help per minute, your business owes only for technical help provided. Progent asks for no service activation charge. Many online support organizations demand significant minimum fees or charge for each quarter hour or more. Progent's small granularity and straightforward billing mechanism avoid big invoices for speedy repairs.
If your Alaska business needs online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced staff of online support professionals possesses a wide array of world-class information technology skills. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party support firms or with the internal IT resources commonly found in smaller businesses. Progent has refined the tools and skills to fix technical issues efficiently in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
To assist companies who operate networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team makes available the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides phone-based support from engineers with major security credentials including Certified Information Security Manager Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's group approach to repairing technical problems allows service escalation, when called for, to experts with sufficient competence to deal with unusually tough support calls. This speeds up remediation of emergency problems, avoids network downtime, and minimizes maintenance invoices.
For businesses in the state of Alaska, Progent enables fast remote contact with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for critical assistance to fix computer issues that are threatening productivity and are beyond the experience of your in-house network support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can interface with your computer environment via advanced remote support technologies that allow them to perform fast and affordable evaluation and repair of serious IT issues.
Troubleshooting Services Progent's Online Support Experts Can Provide Your Alaska Business
Progent online professionals are qualified to offer expert support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer support team can help Alaska small businesses with a broad set of IT products and technologies including system infrastructure, messaging support, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware products for processor economization and centralized management, and transitioning from outdated systems to modern environments powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online troubleshooting for computers powered by popular versions of the UNIX platform including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux products such as
Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this rare certification by completing intense examinations supervised by Cisco. Usually Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and so their expertise is not conveniently accessible to the general public.
Progent is among the rare computer support organizations that makes sure that Cisco CCIEs stay accessible to assist small and medium sized organizations. In addition, Progent can provide fast access to a Cisco CCIE via phone so your company can get immediate help for urgent network issues that are hurting your business but are outside the experience of your local network support group. Progent's CCIE engineers can access your environment by utilizing sophisticated remote troubleshooting tools to perform rapid and affordable diagnosis and repair of urgent network anomalies.
CCIE and CCNP Authorized engineers from Progent can assist you to design, implement, and service an integrated business network that can streamline business processes, reduce expenses, and accelerate the path to positive ROI. By offering Cisco routers expertise with Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly increase the strategic value of your information network in Alaska. For additional information about Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified online support engineers can deliver network troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support professionals who can assist your company with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and deployment,
Skype for Business integration support and Lync 2010 migration, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you contact with expert CISM, CISSP and ISSAP security consultants who offer a variety of system protection services to enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to revive rapidly from an attack. Security solutions offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; quick recovery from malicious attacks; setting up firewalls; designing safe architectures for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read more concerning Progent's security expertise for small and midsize companies, refer to Progent's Engineering Support for Network Security.
Business Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by offering help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and training in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for familiar Microsoft applications such as CRM, Microsoft Project, MS Office Word, and Excel. To learn additional information on Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Outsourcing Alternatives
Progent provides several support programs for Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for tough technical problems, or be available in those situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk Call Center application software to meet the particular needs of your business, or providing supplemental staff to operate online in conjunction with your internal Help Desk Call Center resources to handle demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-certified network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your clients easy access to a dependable technical support resource with extensive experience delivering phone help and remote access repair service for small and midsize business networks. Progent's focus is on earning the Help Desk a respected image as a significant driver of company productivity, and Progent's goal is to resolve rather than merely record problems. To learn more information about Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Support.
Progent's Online Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's powerful customer support reporting system includes comprehensive records of all support provided to Progent's clients. Each authorized Progent staff engineer has access to the history of services delivered to each customer by any staff engineer. This archive of trouble tickets and solutions is structured as a readily accessible internal database that enables Progent's online technical professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's support services grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available other extensive support knowledge bases and to manufacturers' in-house support personnel that enable Progent's online service experts to come up with the best solutions promptly.
To find out how to contact a UNIX/Linux engineer or a Cisco CCIE for urgent online consulting expertise in Alaska, phone 1-800-993-9400 or visit Expert Remote Network Support.