If your business IT network is inAlaskayou can depend on fast remote contact with a UNIX or CCIE-certified consultant to help with emergency issues involving your IT network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible by phone of any independent support organization in the United States. Rates are affordable, billing is by the minute, engagement is fast, and service is unbeatable.
If yourAlaskaorganization is located outside of more populated urban areas includingAnchorage, Juneau, or Fairbanks, support from UNIX or CCIE-certified engineers could be limited when there's a network crash. This can cause a drop in income for your company, angry clients, idle workers, and defocused management. By utilizing Progent, you can get in touch with a Premier consultant who can deliver help when you have to have it to keep your information system operating.
Since Progent charges for telephone-based service on a per-minute basis, your business pays only for technical help provided. Progent requires no startup fee. Many online service firms demand significant minimum fees or charge for every fifteen minutes or more. Progent's small granularity and simple billing model save you from unexpectedly large invoices for fast solutions.
If your Alaska company requires technical support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of online support professionals possesses a broad range of in-depth computer knowledge. This allows Progent's online service experts to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party service firms or with the internal support resources commonly available to small or mid-size businesses. Progent has developed the technology and skills to fix technical issues economically in many different computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also hold a number of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
In order to assist companies who operate networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the help of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote support from professionals who hold major security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's group approach to fixing technical difficulties allows service escalation, if appropriate, to specialists with sufficient background to resolve unusually tough support calls. This speeds up resolutions of emergency network problems, avoids network disruption, and reduces maintenance bills.
For businesses throughout Alaska, Progent enables immediate online communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency assistance to repair network problems that are threatening business productivity and are not within the scope of your on-hand computer support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified network experts can analyze your system via advanced remote support tools that allow them to perform quick and efficient diagnosis and remediation of critical computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Alaska Business
Progent online professionals are qualified to offer advanced assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer support team can help Alaska companies with an extensive set of computer products and technologies including system infrastructure, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware options for processor economization and streamlined administration, and migration from outdated systems to current environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide remote troubleshooting for systems powered by popular variants of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who qualify for this advanced certification by completing thorough testing supervised by Cisco. Usually Cisco CCIEs work for big corporations or national Internet service providers (ISPs), and as a result their skills are not readily available to the general public.
Progent is one of the rare IT service firms that makes sure that CCIEs are available to support small and medium sized organizations. In addition, Progent can provide fast communication with a Cisco CCIE via telephone so you can receive immediate help for critical system issues that are hurting your productivity but are outside the scope of your ordinary system maintenance providers. Progent's CCIE engineers can tie into your system using state-of-the-art on-line support tools to execute rapid and economical diagnosis and repair of urgent network trouble. To find out additional information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-premier online service professionals offer computer repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist your company with a wide variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
SharePoint Server 2019 planning and deployment,
SharePoint 2016 migration consulting services,
Microsoft Teams consulting,
Skype for Business Server planning and deployment consulting and Lync Server migration, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials cloud integration.
Premier System Security Engineers
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who offer a variety of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or help your business to recuperate quickly from a breach. Security services provided Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from malicious assaults; setting up firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging system against spam and directory harvest attacks; and offering 24x7 network monitoring. To learn more information concerning Progent's security expertise for small and midsize businesses, refer to Progent's Professional Services for System Security.
Applications Support: Online Classes, Customization, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering expertise and training in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To read additional information on Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Alternatives
Progent provides three programs for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the timely accessibility of an effective Help Desk but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical issues, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk application software to address the special requirements of your business, or adding supplemental personnel to operate online in conjunction with your in-house Call Center resources during high-demand events such as system upgrades. To learn additional information concerning Progent's Help Desk Call Center service and outsourcing, visit Progent's Call Center Support.
Progent's Remote Service Technologies
Progent has deployed a collection of customized technologies, evolved during years of field experience, focused on enabling the highest quality of efficiency for delivering online technical help and troubleshooting for small and midsize company information networks. Progent offers secure VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite access enables the consultants of Progent's online support team to connect to your environment without breaching network security.
Progent's advanced customer support reporting application includes thorough records of all support provided to Progent's customers. Each active Progent staff consultant has the benefit of the details of support rendered to every client by any team member. This archive of problems and resolutions is organized as a conveniently accessible internal knowledge base that enables Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast support databases as well as to manufacturers' in-house support staff that allow Progent's remote consulting specialists to come up with the best solutions promptly.
Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency remote professional support in Alaska, phone 1-800-993-9400 or go to Expert Online Computer Help.