If your company information network is in the state of Alaska you now have quick remote technical support from a UNIX or CCIE-certified professional to assist with critical problems that threaten your network. Progent retains one of the largest groups of UNIX and CCIE-certified consulting experts available by phone of any nationwide service organization in the United States. The cost is affordable, charges are by the minute, sign-up is quick, and service is unbeatable.
In case your Alaska company is located outside of larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited when you have a network crash. This can cause a drop in productivity for your company, upset customers, idle employees, and distracted executives. By utilizing Progent's online services, you have access to a Certified engineer ready to provide expertise whenever you require it to get your information system running.
Because Progent bills for online support on a per-minute basis, your business owes only for support provided. Progent asks for no initialization surcharge. Many online support organizations apply large minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing policy save you from large tabs for quick fixes.
If your Alaska company needs remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned staff of remote consulting engineers possesses a wide array of world-class computer skills. This enables Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with ordinary third-party service firms or with the in-house support staff usually available to smaller businesses. Progent has developed the tools and skills to repair problems efficiently in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to help companies that run networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online service group can provide the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online contact with professionals who have earned recognized security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's expertise coupled with Progent's group approach to fixing technical problems allows trouble ticket escalation, if needed, to experts with sufficient competence to resolve unusually intractable problems. This accelerates remediation of serious problems, prevents system disruption, and reduces technical support invoices.
For organizations in the state of Alaska, Progent offers fast online contact with a UNIX, Linux, Solaris, macOS or OS X specialist for critical assistance to fix information system issues that are damaging productivity but are not within the skill set of your ordinary computer support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified network experts can interface with your computer environment with the latest remote troubleshooting technologies that allow them to provide fast and efficient analysis and remediation of critical IT issues.
Services Progent's Phone-based Support Specialists Can Provide Your Alaska Business
Progent's service specialists can provide expert assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft products and technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service team can help Alaska companies to maintain a large set of computer products and technologies that include system architecture, email support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for processor economization and streamlined administration, and moving from out-of-date systems to contemporary environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals offer remote technical help for computers based on leading variants of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX or common Linux products including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical access to Cisco CCIEs. CCIEs are sought-after network consultants who are awarded this prestigious credential by passing strenuous examinations supervised by Cisco. Most CCIEs work for large enterprises or nationwide ISPs, and as a result their skills are not easily available to the general public.
Progent is one of the rare computer consulting firms that makes sure that Cisco CCIEs are available to support small and medium sized companies. Also, Progent offers convenient communication with a CCIE by telephone so you can get immediate help for complex network problems that are impacting your productivity but are outside the competence of your ordinary network maintenance providers. Progent's CCIE engineers can tie into your network via secure on-line troubleshooting technology in order to perform rapid and affordable analysis and repair of critical system trouble.
Cisco Premier engineers from Progent can assist you to design, implement, and manage a converged network infrastructure that can simplify operations, cut expenses, and accelerate the path to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless technology integration assistance, Progent can greatly increase the business value of your network infrastructure in Alaska. To find out additional information on Progent's support for Cisco infrastructure, visit Cisco Network Consulting Support.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support professionals offer computer system troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help your company with a broad range of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and deployment,
Skype for Business integration consulting and Lync Server migration, Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Engineers
Progent offers you contact with certified CISM, CISA and CISSP security consultants who offer a range of system protection solutions to enhance the resistance of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help your business to recuperate rapidly from a breach. Security services available from Progent include: in depth security analysis utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Netcat; fast recovery from virus and worm assaults; configuring firewalls; designing secure techniques for remote and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To learn more about Progent's security services for small and medium-size companies, see Progent's Professional Expertise for Network Security.
Applications Support: Online Classes, Custom Development, Integration
Progent's Mac technology consultants can support the creative aspect of Mac computing by providing help services and education in imaging, sound, and video. Progent's consultants offer help in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and training in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications including CRM, Microsoft Project, Word, and MS Office Excel. To find out additional information about Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support Alternatives
Progent provides a selection of service offerings for Help Desk services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center team. Progent can operate as a primary Call Center for your business, serve as an escalation resource for the most challenging technical issues, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk software products to meet the special requirements of your company, or providing supplemental personnel to work remotely in conjunction with your in-house Call Center group during demanding scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers instant access to a reliable support resource with years of background in phone help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a positive image as a solid driver of business success, and Progent's target is to fix and not just record problems. To read more on Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Support.
Progent's Remote Support Tools
Progent has deployed a set of optimized tools, refined during years of field experience, focused on promoting the highest standard of efficiency for providing online technical help and repair for small and midsize company IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access enables the experts of Progent's online support team to interface to your environment remotely without violating network security.
Progent's advanced customer support database application includes comprehensive documentation for all service provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of support delivered to every client by any team member. This history of issues and resolutions is organized as an easily searchable proprietary database that enables Progent's online support experts to communicate their experiences company-wide to ensure that the value of Progent's technical support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional extensive technical support databases and to manufacturers' internal technical staff that enable Progent's online consulting specialists to arrive at the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote consulting expertise in Alaska, phone 1-800-993-9400 or visit Urgent Online Network Help.