If your business IT network is in the state ofAlaskayou now have fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to help with complex issues involving your network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any nationwide service firm in the United States. The cost is competitive, billing is by the minute, sign-up is immediate, and support is world class.
If yourAlaskaorganization is located some distance from major metropolitan neighborhoods likeAnchorage, Juneau, or Fairbanks, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often problematic when you have a network crash. This can result in a drop in income for your business, angry clients, idle workers, and defocused management. By calling Progent's remote support, you have access to a Premier consultant who can offer help when you need it to get your system on line.
Since Progent bills for telephone-based service on a per-minute basis, your company owes just for services received. Progent requires no service activation fee. Some remote consulting firms demand large minimum fees or charge for every quarter hour or more. Progent's by-the-minute granularity and simple billing model avoid big tabs for fast fixes.
If your Alaska company needs remote help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone
What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of online support professionals offers a broad array of in-depth information technology knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is possible with typical independent service organizations or with the internal IT staff commonly found in small or mid-size businesses. Progent has refined the tools and experience to fix technical issues economically in many different computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, CCDA and CCDP.
In order to assist businesses who operate environments based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the expertise of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers online support from professionals who have been awarded the industry's top security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, when called for, to experts with relevant background to deal with unusually intractable support calls. This speeds up remediation of urgent problems, avoids network disruption, and minimizes technical support invoices.
For companies in the state of Alaska, Progent offers virtually instant online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency expertise to fix information system problems that are impacting your business but are outside the skill set of your in-house computer maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified network experts can interface with your computer environment with advanced remote support tools in order to deliver fast and economical analysis and remediation of serious IT problems.
Services Progent's Remote Consulting Specialists Can Provide Your Alaska Business
Progent's network consultants are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online network support team can help Alaska small businesses with an extensive array of IT products and technologies that include system infrastructure, messaging support, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server consolidation and streamlined management, and transitioning from legacy applications to modern environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for systems based on popular versions of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or common Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network professionals who are awarded this rare credential by completing thorough testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and consequently their help is not readily accessible to smaller companies.
Progent is one of the rare computer service firms that ensures that CCIEs are available to support small and medium sized businesses. Also, Progent facilitates fast contact with a Cisco CCIE by telephone so you can receive timely assistance for complex network problems that are disrupting your business but are outside the comfort zone of your local IT support providers. Progent's CCIE consultants can connect to your network using state-of-the-art on-line troubleshooting technology to perform quick and cost-effective analysis and resolution of serious network problems. To learn more about Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-premier online support professionals offer computer troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help your company with a broad range of platform expertise such as Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, MS Exchange 2019 deployment, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, SharePoint 2019 design and deployment, SharePoint 2016 migration support, Microsoft Teams expertise, Microsoft Skype for Business Server integration consulting and Lync Server 2010 maintenance, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows Essentials cloud integration.
Certified System Security Specialists
Progent provides you access to certified CISM and ISSAP security engineers who can deliver a variety of system protection solutions to strengthen the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate rapidly from an attack. Security services available from Progent include: comprehensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Nikto; rapid recuperation from malicious attacks; configuring firewalls; establishing secure architectures for off-site and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up continual network monitoring. For additional information concerning Progent's security expertise for small and medium-size companies, visit Progent's Consulting Expertise for System Security.
Business Applications Support: Training, Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To find out more information concerning Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Service and Outsourcing Alternatives
Progent provides several programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of a professional Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent's Virtual Help Desk is a transparent supplement to your existing Helpdesk team. Progent can act as a main Help Desk for your business, serve as an escalation alternative for tough technical problems, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or programming Help Desk Call Center application software to address the special requirements of your company, or adding supplemental personnel to work remotely in conjunction with your in-house Call Center group to handle demanding events such as system upgrades. To find out more concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Tools
Progent has developed a set of optimized technologies, evolved over years of field experience, dedicated to enabling the most advanced standard of efficiency for providing remote engineering support and repair for small and medium-size company information systems. Progent offers secure Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity allows the engineers of Progent's online support team to link to your environment without breaching system security.
Progent's sophisticated service database software keeps comprehensive records for all support provided to Progent's clients. Every authorized Progent team consultant has the benefit of the details of services provided to every customer by any team member. This database of problems and fixes is organized as an easily accessible proprietary knowledge base that allows Progent's remote support engineers to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's remote service specialists to come up with the optimal solutions quickly.Contact a UNIX/Linux or Cisco Technical Assistance Expert Immediately