If your company information network is in the state of Alaska you can depend on quick phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to resolve critical problems involving your computer network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any independent support organization in the country. The cost is reasonable, charges are per minute, sign-up is immediate, and support is world class.
In case your Alaska company is situated some distance from larger metropolitan neighborhoods like Anchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic during a crisis. This can cause a drop in productivity for your company, upset clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier engineer ready to offer help when you need it to get your computer network on line.
Because Progent bills for remote service on a per-minute basis, your company is invoiced just for services provided. Progent asks for no startup surcharge. Some remote service companies apply significant minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and simple pricing model avoid large invoices for quick fixes.
If your Alaska company requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote consulting professionals offers a broad array of world-class information technology knowledge. This enables Progent's online technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the internal support staff usually available to smaller businesses. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies that run networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team can provide the help of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers who have qualified for important security credentials such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network difficulties allows service escalation, if needed, to specialists with sufficient competence to resolve unusually intractable problems. This accelerates remediation of serious problems, avoids network downtime, and reduces technical support bills.
For organizations anywhere in Alaska, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical expertise to repair information system issues that are affecting productivity and are not within the scope of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your network using state-of-the-art remote troubleshooting technologies that allow them to provide fast and affordable evaluation and repair of critical network problems.
Services Progent's Online Consulting Specialists Can Provide Your Alaska Company
Progent service specialists can provide advanced support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network service staff can help Alaska small businesses to maintain a broad array of IT products and technologies including system infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware options for server consolidation and centralized administration, and migration from dated systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts offer online troubleshooting for systems based on popular variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who are awarded this rare certification by passing strenuous testing given by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and as a result their services are not easily accessible to small and midsize businesses.
Progent is among the only IT support providers that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. Also, Progent facilitates quick access to a CCIE by telephone so your company can get timely assistance for complex system problems that are impacting your productivity but are not within the experience of your ordinary IT maintenance group. Progent's CCIE support experts can connect to your network via state-of-the-art remote support technology in order to provide quick and cost-effective diagnosis and repair of serious system problems. To see more information on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Services.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online service engineers offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist you with a wide range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2013 design,
Skype for Business Server integration support and Lync Server maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection services to bolster the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to recover rapidly from an assault. Security services provided Progent include: comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To read more information concerning Progent's security expertise for small and medium-size companies, go to Progent's Professional Services for Network Security.
Business Applications Support: Training, Customization, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by offering help services and education in graphics, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for popular Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and Office Excel. To read more information on Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support Alternatives
Progent offers a selection of service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk resources. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for tough network issues, or be available in those instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the special requirements of your business, or providing supplemental staff to operate remotely in conjunction with your in-house Call Center resources to deal with high-demand scenarios like system upgrades.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized network infrastructure specialists. Progent's Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients easy contact with a dependable support resource with years of background in telephone-based help and online repair service for small and medium-size business networks. Progent's concentration is on giving the Call Center a positive image as a significant contributor to company productivity, and Progent's goal is to fix and not simply record problems. To read more information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Call Center Support.
Progent's Online Service Technologies
Talk to a UNIX/Linux or Cisco Network Support Specialist Now
Progent's advanced customer support reporting system stores extensive records for all support delivered to Progent's clients. Each active Progent team engineer has access to the specifics of support provided to every client by any staff member. This database of problems and solutions is organized as an easily searchable proprietary knowledge base that allows Progent's remote technical experts to share their experiences with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' internal support personnel that enable Progent's online consulting experts to find the best resolutions promptly.
To see how to contact a UNIX/Linux engineer or a Cisco CCIE for urgent remote professional assistance in Alaska, call 1-800-993-9400 or visit Urgent Remote Network Help.