If your company information network is in Alaska you can have quick phone-based access to a UNIX or Cisco CCIE engineer to fix emergency problems affecting your computer network. Progent retains among the most extensive teams of UNIX and CCIE-certified support professionals accessible remotely of any nationwide service organization in the country. The cost is affordable, charges are per minute, sign-up is fast, and support is unbeatable.

If your Alaska office is situated far from major urban neighborhoods including Anchorage, Juneau, or Fairbanks, support from UNIX or CCIE-certified experts is often problematic when you have an urgent situation. This can result in lost revenue for your business, upset customers, unproductive employees, and defocused executives. By contacting Progent, you can get in touch with a Certified professional ready to deliver expertise when you have to have it to keep your information system operating.

Since Progent bills for remote support per minute, your business pays only for technical help received. Progent requires no service activation surcharge. Some online support organizations have significant minimum fees or bill for every quarter hour or more. Progent's fine granularity and simple billing policy avoid big bills for quick repairs.

If your Alaska business requires technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's experienced team of online consulting professionals possesses a broad array of in-depth computer knowledge. This allows Progent's online technical support experts to resolve the most challenging technical problems more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff commonly found in smaller businesses. Progent has refined the technology and experience to fix technical issues economically in many different network configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To help businesses that operate environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service team makes available the expertise of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent offers remote contact with professionals who hold the industry's top security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, when called for, to experts with relevant competence to resolve unusually intractable jobs. This speeds up resolutions of emergency problems, avoids system disruption, and minimizes maintenance invoices.

For organizations anywhere in Alaska, Progent enables fast online contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency help to troubleshoot information system issues that are affecting business productivity but are not within the scope of your ordinary IT service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can interface with your computer environment with the latest remote support tools that allow them to deliver quick and efficient diagnosis and repair of serious computer issues.

Services Progent's Phone-based Consulting Experts Can Offer Your Alaska Business
Progent service specialists can offer advanced assistance for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online computer support team can assist Alaska small businesses to maintain a comprehensive assortment of information products and technologies that include network architecture, email solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for server economization and streamlined management, and transitioning from out-of-date systems to contemporary solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.

Progent's support professionals offer remote troubleshooting for systems based on leading versions of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux products including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who earn this rare certification only after strenuous testing supervised by Cisco. Most CCIEs are employed by big corporations or national Internet service providers (ISPs), and consequently their help is not readily available to the general public.

Progent is among the few computer consulting firms that makes sure that CCIEs stay available to support small and mid-size businesses. In addition, Progent offers fast access to a Cisco CCIE by telephone so that you can benefit from timely support for complex system issues that are impacting your business but are beyond the comfort zone of your local IT support resources. Progent's CCIE engineers can connect to your network using state-of-the-art remote troubleshooting tools to perform quick and cost-effective diagnosis and repair of serious system anomalies.

Cisco Premier consultants from Progent can assist your business to design, configure, and service a converged business network that can streamline business processes, reduce costs, and accelerate the path to profitability. By offering Cisco routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can significantly enhance the strategic value of your information system in Alaska. To see more information about Progent's services for Cisco infrastructure, see Cisco Technology Engineering Services.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-expert online support engineers offer network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can assist your company with a wide range of platform practice areas such as Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Microsoft Exchange Server 2019 integration, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, SharePoint Server 2019 planning and deployment, SharePoint 2016 migration and hybrid integration support, Microsoft Teams configuration help, Skype for Business integration consulting and Lync 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Premier Network Security Engineers
Progent offers you access to certified CISM and ISSAP security professionals who offer a variety of security solutions to enhance the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover fast from a breach. Security solutions available from Progent include: extensive security analysis using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and offering round-the-clock network monitoring. To read more about Progent's security support for small and medium-size businesses, see Progent's Engineering Expertise for Network Security.

Applications Support: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by providing help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering support and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for Microsoft business applications such as CRM, Microsoft Office Project, MS Office Word, and MS Excel. For additional information on Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

Help Desk Outsourcing Alternatives
Progent offers several support programs for Help Desk services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progent's Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a main Call Center for your organization, represent an escalation resource for tough network problems, or be available in overflow situations when your other resources are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk or enhancing your existing one, selecting or programming Help Desk application software to address the particular requirements of your business, or adding supplemental personnel to operate remotely with your in-house Help Desk resources to deal with high-demand scenarios like software migrations. For additional information concerning Progent's Help Desk support and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Support Tools
Progent's sophisticated service database application includes extensive documentation of all support delivered to Progent's clients. Every active Progent staff engineer has the benefit of the history of services provided to every client by any team engineer. This archive of issues and fixes is structured as a readily searchable proprietary knowledge base that permits Progent's online technical professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' in-house support staff that allow Progent's remote consulting experts to arrive at the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency remote engineering support in Alaska, call 1-800-993-9400 or go to Expert Remote Network Support.


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