If your company information network is in the state of Alaska you can depend on quick phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to resolve critical problems involving your computer network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any independent support organization in the country. The cost is reasonable, charges are per minute, sign-up is immediate, and support is world class.
In case your Alaska company is situated some distance from larger metropolitan neighborhoods like Anchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic during a crisis. This can cause a drop in productivity for your company, upset clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier engineer ready to offer help when you need it to get your computer network on line.
Because Progent bills for remote service on a per-minute basis, your company is invoiced just for services provided. Progent asks for no startup surcharge. Some remote service companies apply significant minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and simple pricing model avoid large invoices for quick fixes.
If your Alaska company requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote consulting professionals offers a broad array of world-class information technology knowledge. This enables Progent's online technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the internal support staff usually available to smaller businesses. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies that run networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team can provide the help of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers who have qualified for important security credentials such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network difficulties allows service escalation, if needed, to specialists with sufficient competence to resolve unusually intractable problems. This accelerates remediation of serious problems, avoids network downtime, and reduces technical support bills.
For organizations anywhere in Alaska, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical expertise to repair information system issues that are affecting productivity and are not within the scope of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your network using state-of-the-art remote troubleshooting technologies that allow them to provide fast and affordable evaluation and repair of critical network problems.
Services Progent's Online Consulting Specialists Can Provide Your Alaska Company
Progent service specialists can provide advanced support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network service staff can help Alaska small businesses to maintain a broad array of IT products and technologies including system infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware options for server consolidation and centralized administration, and migration from dated systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts offer online troubleshooting for systems based on popular variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who are awarded this rare certification by passing strenuous testing given by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and as a result their services are not easily accessible to small and midsize businesses.
Progent is among the only IT support providers that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. Also, Progent facilitates quick access to a CCIE by telephone so your company can get timely assistance for complex system problems that are impacting your productivity but are not within the experience of your ordinary IT maintenance group. Progent's CCIE support experts can connect to your network via state-of-the-art remote support technology in order to provide quick and cost-effective diagnosis and repair of serious system problems. To see more information on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Services.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online service engineers offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist you with a wide range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration consulting,
SharePoint Server 2013 application development,
Microsoft Skype for Business configuration consulting and Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you contact with certified CISM, CISA and CISSP security professionals who offer a range of system protection services to bolster the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recover quickly from an assault. Security solutions provided Progent include: in depth security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recuperation from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile access; protecting your messaging system from spam and DHA attacks; and setting up 24x7 automated monitoring. To find out additional information about Progent's security expertise for small and medium-size businesses, refer to Progent's Engineering Services for Network Security.
Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh environments by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. To learn more on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Support Options
Progent offers a variety of service offerings for Help Desk assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Call Center or improving your current one, evaluating or customizing Help Desk application software to meet the particular needs of your business, or providing temporary staff to work online with your internal Call Center group to deal with high-demand scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers instant access to a dependable technical support team with extensive background in phone help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a positive recognition as a major contributor to business productivity, and Progent's charter is to fix rather than just document problems. To find out more on Progent's Help Desk Call Center support and outsourcing services, visit Progent's Call Center Support.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
Progent's sophisticated service reporting system keeps thorough histories for all service provided to Progent's customers. Each active Progent staff engineer has access to the specifics of support provided to each customer by any team engineer. This history of issues and fixes is organized as a readily retrievable internal database that allows Progent's online support engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' internal engineering staff that allow Progent's remote service specialists to find the best resolutions quickly.
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency phone-based professional support in Alaska, call 1-800-993-9400 or go to Expert Online Network Support.