If your business information network is in the state ofAlaskayou can now get quick remote help from a UNIX or Cisco CCIE expert to assist with urgent issues that threaten your computer network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible by phone of any nationwide support organization in the country. The cost is reasonable, charges are by the minute, engagement is fast, and service is world class.
If yourAlaskanetwork is away from more populated urban areas includingAnchorage, Juneau, or Fairbanks, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic during a crisis. This can cause a loss of productivity for your business, upset customers, idle workers, and distracted management. By calling Progent, you can get in touch with a Certified professional ready to provide help whenever you need it to keep your network operating.
Because Progent bills for remote support per minute, your business owes exclusively for technical help delivered. Progent requires no service activation fee. Many remote consulting firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity and simple pricing model eliminate big tabs for fast fixes.
If your Alaska business needs technical support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced staff of online consulting professionals has a wide range of in-depth information technology knowledge. This enables Progent's remote technical support experts to resolve the most complex technical problems more quickly than is feasible with typical independent service organizations or with the in-house support staff usually available to small or mid-size businesses. Progent has refined the tools and experience to fix technical issues efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
To assist companies that operate environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the assistance of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides remote contact with engineers who have earned the industry's top security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties allows service escalation, when called for, to specialists with relevant background to deal with particularly tough jobs. This accelerates remediation of emergency problems, avoids network downtime, and reduces maintenance bills.
For organizations throughout Alaska, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency support to fix technical issues that are affecting productivity but are outside the skill set of your on-hand IT support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can connect to your network by means of advanced remote support technologies that allow them to provide rapid and efficient evaluation and remediation of critical computer issues.
Services Progent's Online Support Specialists Can Provide Your Alaska Business
Progent network consultants can provide expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network support staff can assist Alaska small businesses with a large assortment of IT products and technologies such as network infrastructure, messaging support, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server economization and streamlined management, and moving from outdated applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide remote troubleshooting for systems based on popular derivatives of UNIX such as:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level network consultants who qualify for this rare certification only after intense examinations supervised by Cisco. The vast majority of Cisco CCIEs work for big enterprises or national Internet service providers, and consequently their services are not readily accessible to small and midsize businesses.
Progent is among the few computer service providers that makes sure that Cisco CCIEs are accessible to support small and mid-size companies. In addition, Progent can provide convenient access to a CCIE by phone so your company can receive timely assistance for urgent network problems that are disrupting your business but are outside the comfort zone of your usual IT support resources. Progent's CCIE engineers can tie into your system using state-of-the-art on-line troubleshooting technology to execute quick and economical diagnosis and resolution of serious system anomalies. To learn additional information concerning Progent's support for Cisco infrastructure, see Cisco Technology Engineering Support.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-expert remote support experts offer computer repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can assist your company with a broad range of platform practice areas such as
Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration,
SharePoint 2019 design and integration,
SharePoint Server 2016 migration and hybrid deployment expertise,
Microsoft Teams configuration help,
Skype for Business configuration support and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Professionals
Progent provides you access to certified CISM and ISSAP security professionals who offer a variety of system protection solutions to enhance the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist you to revive rapidly from a breach. Security solutions provided Progent include: extensive security analysis using technologies such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recovery from virus and worm assaults; setting up firewalls; establishing safe architectures for remote and mobile access; securing your messaging system from viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To read additional information on Progent's security expertise for small and medium-size companies, visit Progent's Engineering Support for System Security.
Applications Support: Webinar Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by providing help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering expertise and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft applications including CRM, Project, MS Office Word, and Office Excel. For more information concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Support Alternatives
Progent offers several programs for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large team of Cisco-certified network experts. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers instant access to a reliable technical support team with extensive background in phone support and remote access troubleshooting for small and midsize business networks. Progent's concentration is on earning the Call Center a respected recognition as a significant contributor to business performance, and Progent's mission is to fix and not simply document problems. To learn additional information concerning Progent's Call Center service and outsourcing, visit Progent's Call Center Support.
Progent's Online Support Tools
Talk to a UNIX/Linux or Cisco Network Assistance Expert Immediately
Progent's highly evolved customer support database system keeps extensive documentation for all service provided to Progent's customers. Each active Progent staff engineer has access to the specifics of support delivered to every customer by any team member. This archive of issues and fixes is organized as a conveniently retrievable internal database that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' in-house support staff that allow Progent's online consulting experts to arrive at the best solutions quickly.
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent online consulting support in Alaska, phone 1-800-993-9400 or visit Urgent Online Network Support.