If your business IT network is inAlaskayou can now get quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with emergency issues affecting your network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any independent support organization in the U.S. The cost is competitive, billing is by the minute, sign-up is immediate, and service is unbeatable.
In case yourAlaskanetwork is away from major urban neighborhoods likeAnchorage, Juneau, or Fairbanks, support from UNIX or CCIE-certified engineers could be limited when there's a network crash. This can cause a loss of productivity for your company, upset customers, idle employees, and defocused executives. By calling Progent, you can get in touch with a Certified engineer ready to provide expertise whenever you need it to keep your network on line.
Since Progent bills for phone service on a per-minute basis, your business pays just for support received. Progent imposes no startup fee. Many online service organizations have large minimum payments or charge for each fifteen minutes or more. Progent's small granularity and simple pricing policy eliminate large tabs for quick solutions.
If your Alaska company requires online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of remote support engineers possesses a wide array of world-class computer skills. This enables Progent's remote technical support experts to resolve the most challenging network trouble faster than is feasible with ordinary independent support organizations or with the in-house support resources commonly found in smaller companies. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
In order to assist companies who operate networks incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team can provide the expertise of support specialists have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote contact with engineers with recognized security credentials including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to resolve particularly tough support calls. This speeds up resolutions of serious problems, prevents network downtime, and reduces technical support bills.
For businesses throughout Alaska, Progent offers fast remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical support to repair information system problems that are hurting business productivity but are beyond the comfort zone of your on-hand computer support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can analyze your system with the latest remote support technologies in order to perform rapid and efficient analysis and remediation of critical network problems.
Services Progent's Online Support Experts Can Offer Your Alaska Company
Progent network engineers are qualified to provide advanced help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies such as:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network service team can assist Alaska companies with a large assortment of computer products and technologies including network infrastructure, email support, security consulting for networks and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for processor consolidation and centralized administration, and migration from older systems to modern solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote technical help for computers powered by leading versions of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who qualify for this rare certification by passing intense examinations administered by Cisco. In most cases Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and consequently their skills are not easily available to small and midsize businesses.
Progent is one of the rare IT consulting organizations that makes sure that CCIEs are available to assist small and medium sized businesses. Also, Progent facilitates quick contact with a CCIE by phone so that you can receive immediate help for complex system problems that are hurting your productivity but are outside the competence of your usual network support providers. Progent's CCIE consultants can tie into your system via secure remote troubleshooting tools to provide quick and economical diagnosis and repair of serious system anomalies. To see more on Progent's support for Cisco infrastructure, see Cisco Technology Consulting Services.
Microsoft Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-premier remote service engineers offer network problem solving and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can assist your company with a wide variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 design and integration,
Microsoft Teams configuration help,
Skype for Business planning and deployment consulting and Microsoft Lync migration, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier Security Professionals
Progent provides you access to certified CISM, CISA and CISSP security engineers who can deliver a range of system protection services to improve the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or help your business to recuperate promptly from an attack. Security services provided Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Nikto; efficient recovery from virus and worm assaults; configuring firewalls; planning safe architectures for off-site and mobile access; securing your messaging system against spam and directory harvest attacks; and offering continual network monitoring. To find out more on Progent's security expertise for small and medium-size companies, see Progent's Consulting Expertise for System Security.
Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Office Excel. For more information about Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers three support programs for Help Desk assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to offer your clients fast contact with a reliable support resource with extensive experience in phone help and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a respected reputation as a significant contributor to company productivity, and Progent's aim is to fix and not just record problems. To learn more about Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Remote Support Tools
Progent has deployed a collection of optimized technologies, evolved over many years of use, focused on promoting the highest standard of efficiency for providing online engineering support and repair for small and midsize business information networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity enables the engineers of Progent's Technical Response Center to connect to your environment without breaching system security.
Progent's sophisticated customer support reporting software keeps extensive histories for all service provided to Progent's clients. Every authorized Progent staff engineer has the benefit of the history of services delivered to each customer by any team member. This archive of trouble tickets and fixes is structured as a conveniently accessible internal knowledge base that allows Progent's online technical experts to share their knowledge with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's online consulting experts to arrive at the best solutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency remote professional expertise in Alaska, phone 1-800-993-9400 or go to Urgent Online Computer Support.