If your company information network is inAlaskayou can now get quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with critical issues affecting your IT network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any nationwide support organization in the U.S. Rates are affordable, billing is per minute, engagement is immediate, and service is unbeatable.

If yourAlaskacompany is based outside of larger metropolitan areas likeAnchorage, Juneau, or Fairbanks, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a crisis. This could mean a drop in revenue for your company, upset clients, unproductive employees, and defocused executives. By calling Progent's online services, you have access to a Premier professional who can deliver expertise when you need it to get your information system operating.

Because Progent charges for telephone-based support by the minute, your business pays exclusively for support received. Progent requires no initialization surcharge. Some online service firms apply significant minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward billing policy avoid unexpectedly large tabs for speedy solutions.

If your Alaska business needs technical support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Services Special?
Progent's experienced staff of remote consulting engineers offers a broad array of world-class information technology knowledge. This allows Progent's online service experts to resolve the most challenging technical problems more quickly than is possible with ordinary independent support organizations or with the internal support staff usually found in small or mid-size companies. Progent has developed the tools and experience to fix technical issues economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for professional certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.

In order to assist businesses who run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the services of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from engineers who have been awarded important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines service escalation, if appropriate, to specialists with relevant background to deal with unusually tough jobs. This accelerates remediation of serious problems, prevents network disruption, and minimizes technical support invoices.

For organizations throughout Alaska, Progent enables virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical assistance to repair network problems that are damaging your business but are outside the experience of your local network maintenance group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can analyze your network using state-of-the-art remote support tools that allow them to perform quick and affordable analysis and repair of critical computer problems.

Services Progent's Phone-based Consulting Experts Can Offer Your Alaska Company
Progent's service specialists are qualified to deliver advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies such as:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer support team can assist Alaska small businesses to maintain an extensive set of computer products and technologies that include system architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for server consolidation and centralized management, and transitioning from legacy applications to current solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.

Progent's service professionals can provide remote technical help for computers powered by popular versions of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this prestigious credential only after intense testing administered by Cisco. In most cases Cisco CCIEs are hired by big corporations or national ISPs, and consequently their help is not easily available to smaller companies.

Cisco Authorized consultants from Progent can assist you to architect, implement, and manage a converged network infrastructure that can streamline operations, lower expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly enhance the business value of your connectivity environment in Alaska. To find out more information about Progent's services for Cisco infrastructure, visit Cisco Technology Professional Services.

Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-premier online support experts can provide computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help you with a broad range of technology practice areas including Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, MS Exchange 2019 Server integration, Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration, SharePoint Server 2019 planning and configuration, SharePoint 2016 migration and hybrid deployment expertise, Microsoft Teams configuration help, Skype for Business Server integration consulting and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Certified Security Specialists
Progent offers you contact with accredited CISM and ISSAP security engineers who offer a range of security services that can enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate rapidly from an assault. Security services provided Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up continual automated monitoring. To learn more information concerning Progent's security support for small and midsize companies, visit Progent's Engineering Services for System Security.

Business Applications Services: Online Classes, Development, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth consulting expertise and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications such as CRM, MS Project, Microsoft Office Word, and MS Excel. To read more about Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides several service offerings for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a primary Help Desk for your organization, represent an escalation alternative for tough network problems, or be available in overflow instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or enhancing your existing one, selecting or customizing Help Desk software products to address the particular requirements of your company, or providing supplemental personnel to operate remotely with your internal Help Desk resources to handle demanding events like software migrations.

Progent is a Microsoft Partner and has a large roster of Cisco-authorized network experts. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your clients instant communication with a large support team with extensive background in telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive recognition as a significant driver of company performance, and Progent's mission is to resolve and not merely report problems. To learn additional information on Progent's Help Desk support and outsourcing services, go to Progent's Call Center Support.

Progent's Remote Technical Support Tools
Progent has developed a collection of customized tools, evolved during more than a decade of use, dedicated to allowing the highest standard of efficiency for delivering online engineering help and repair for small and medium-size business information systems. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the consultants of Progent's online support team to interface to your network remotely without compromising system security.

Progent's sophisticated service database application stores extensive records of all support delivered to Progent's customers. Every active Progent team consultant has access to the details of services provided to each client by any staff member. This history of problems and solutions is structured as a conveniently accessible internal knowledge base that permits Progent's online technical engineers to share their experiences company-wide to make sure that the quality of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional extensive support databases as well as to manufacturers' internal technical staff that allow Progent's remote service experts to come up with the best solutions promptly.

Talk to a UNIX/Linux or Cisco Technical Support Expert Now
To learn how to ask a UNIX/Linux consultant or a Cisco CCIE for emergency online professional expertise in Alaska, phone 1-800-993-9400 or visit Expert Online Network Support.

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    Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can help your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad familiarity with designing and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progentís consulting support can assist you with planning, deploying, administering, and supporting Windows Server solutions that increase the productivity of your computer system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progent has put together two low-cost service packages designed to allow small companies to get an impartial security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from beyond your company firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure computer within your firewall to evaluate your exposure to inside threats. The two security inventory packages are configured and executed from a secured external site.

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    Progentís colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-site assistance at the colocation facility plus remote help from Microsoft and Cisco Certified professionals. Progent provides a full array of Internet Data Centers and data center and co-location support services including system architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and installation of zero-downtime systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server clustering systems.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your business.

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    Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.

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    Progent offers the support of certified consultants as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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    Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and migration services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing consulting support.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

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