For business computer networks located throughout the state ofAlaska, Progent's Microsoft and Cisco authorized engineers can provide phone help and troubleshooting to repair your network troubles quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to diagnose and repair computer network problems without the expense and delays normally associated with on-site service visits.

If yourAlaskaorganization is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have extensive background delivering remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to resolve technical problems that span multiple vendors and that entail a mix of older and current technology. Progent provides budget-friendly online expertise to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management support to help you finish strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones to maximize their business value.

Online Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center provides expert online support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to help you to analyze and resolve difficult network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's team of consultants allows them to escalate even the most challenging issues to appropriate specialists as required. Whether you require occasional phone support and remote troubleshooting or ongoing availability of a Helpdesk Call Center, Progent's consultants can provide your organization with enterprise-level expertise without the cost and management hassle of maintaining a large internal IT group.

Backup/Recovery Consulting Services for an At-Home Workforce
Progent can assist small and medium-size businesses to design, implement, validate and manage backup solutions required for a remote workforce. For information about Progent's backup/restore services for at-home workers, refer to backup/recovery services for teleworkers.

(D365 NAV) Expertise
Dynamics 365 Business Central, formerly branded Dynamics NAV and Navision, is an enterprise resource planning (ERP) solution designed for cloud, onsite, or hybrid environments. Progent's Office 365 experts, Excel specialists, Teams system designers, and Microsoft Azure cloud consultants can help you to combine Microsoft Dynamics 365 Business Central with popular Microsoft technologies. Progent's database experts can provide SQL Server support and Power BI analytics mentoring to help your organization to utilize Dynamics Business Central to produce custom apps and reports that allow you to improve business choices. Progent's Microsoft Dynamics 365 Business Central experts can help your organization to manage outdated versions of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, your company can get immediate assistance for problems that are causing lost productivity. Online help eliminates the lengthy delay and increased cost associated with in-person network service. For typical administration tasks, Progentís off-site support consultants can complete the majority of jobs within minutes of receiving a request, instead of requiring your company to live with a problem for up to a day for on-premises help to arrive.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions lower the work required for IT managers to deploy applications so they are consistent throughout a corporate workforce, offer the power to manage access to business data, and enable fast deployment of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies client access, enhances responsiveness, tightens security, centralizes management, and offers an almost seamless user experience. Progent's Windows Server 2016 engineers can assist you to evaluate the strategic benefits of Microsoft's virtual desktop solutions, configure pilot and production deployments, improve your network architecture to accommodate virtualized clients efficiently, assess and resolve security problems, and educate your IT administrators to follow best practices to achieve maximum payback from client virtualization.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices running throughout multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of Ubiquitiís UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks. Find out about Progent's complete ProSight portfolio of affordable network management outsourcing services for small and mid-size businesses.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering services quickly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and administer a disaster recovery system based on VMware SRM.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget. To learn more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Stealth Penetration Testing
Stealth penetration checking is an important part of any overall IT system security plan. Progentís security experts can run thorough stealth intrusion security checks without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly set up and consistently observed.

Talk to a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for online or onsite support, call 1-800-993-9400 or go to Online Network Support.



An index of content::

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