For small office networks located within the state ofAlaska, Progent's Microsoft certified technicians can deliver phone support and remote troubleshooting to fix your computer system troubles fast and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to diagnose and fix network problems while avoiding the cost and delays normally associated with in-person technical service dispatches.
If yourAlaskacompany is located outside of the larger metropolitan areas such asAnchorage, Juneau, or Fairbanks, your local computer network support options may be limited in technical capability, or not available during a crisis. This results in a network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís staff of expert network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to provide efficient network solutions.
Planning and Configuration Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to help businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device. (Check out Meraki switches consulting services.)
Expertise for Managing the Endpoints of Your Teleworkers
Progent can assist small and medium-size businesses to install efficient endpoint management solutions for administering endpoint devices used by at-home workers. For information about how Progent's consultants can help you to manage the endpoints of your at-home workers, see expertise for managing and monitoring the endpoints of your teleworkers.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your network. Read about the entire ProSight portfolio of affordable outsourced network management services for small and medium-size organizations.
ProSight Data Protection Services Managed Backup
ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Find out more about the complete ProSight family of low-cost outsourced network management services for small and medium-size businesses.
Citrix Desktop Virtualization Support Services
Progent's Citrix-certified virtual desktop consultants can help your business to design, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain an off-site datacenter that offers high availability, advanced protection, and fast recovery. Progent's Citrix technology experts can also assist you with other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing, distribution and service companies to manage complex supply chains and streamline critical business processes to bring products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Migration Consulting for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants can provide remote and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified information security experts can help you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent's consultants offer Mac clients a variety of IT services including remote Mac desktop support, help with Mac applications, Outlook for Mac and Exchange Server consulting, Mac protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For computer networks based solely on Apple macOS and OS X or for environments incorporating a combination of Apple macOS and OS X, Linux, and Windows-powered servers and desktops, Progent has the background and depth to handle the challenge of designing, installing, and maintaining an IT infrastructure that is dependable, protected, efficient, and supportive of your company's goals.
System Center 2016 Consulting Services
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller products. Progent offers expertise for both hardware-based and software-only wireless controllers and can help you to determine which version makes sense for your Wi-Fi solution. For Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.
Planning, Integration and Support Services for System center 2012
Progent's System Center consultants have more than a decade of experience integrating, maintaining and fixing the key platforms that make up Microsoft System Center and can help your organization to plan, deploy, support, and fix your System Center solution to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also offers System Center 2016 migration planning and support to assist you to move to the latest edition of System Center from an earlier release or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
Affordable Computer Support Solutions
Many small businesses rely on flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to complete the same job than a seasoned IT expert. As an example, charging 30% less per hour, but taking three times longer for the same task is not a bargain. Still worse, a poorly architected or implemented network environment that is unstable and difficult to manage or upgrade can cost a small business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the U.S. indicate the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.
Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent computer support expert for online or onsite support in #(state), phone 1-800-993-9400 or go to Online Computer Help.