For small business network systems located throughout the state ofAlaska, Progent's Microsoft qualified technical team members can provide phone assistance and troubleshooting to repair your network troubles fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to diagnose and fix IT problems while avoiding the expense and delays normally associated with in-person service visits.

If yourAlaskasmall business is located beyond the larger metropolitan areas such asAnchorage, Juneau, or Fairbanks, your nearby computer network support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of expert network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large range of technical tasks for a broad range of customers. This means you get not only the technical know how needed for the task, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

Unified CM and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express offer a modern IP-PBX solution by integrating with applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of CUCM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.

Broad Expertise in Microsoft's Popular Server Platforms
Progent's staff of computer network consulting experts can assist large businesses to plan, set up, and manage major rollouts of key Microsoft technologies by providing services like Active Directory and Azure Active Directory design, Exchange Server 2019 migration, MS Exchange 2016 Server troubleshooting, Microsoft Exchange 2013 consulting, SharePoint Server 2019 design and installation, Teams expertise and Microsoft Skype for Business Server planning and deployment consulting plus SQL Server 2019 application development and Microsoft SQL Server 2016 integration. Progent has helped some of the world's biggest companies to integrate technology based on Microsoft products and can provide branch office technical assistance for enterprises with local offices in or major cities throughout the United States.

Cost Benefits of Help Desk Call Center Outsourcing and Co-sourcing Services
Progent's Outsourced Help Desk services deliver substantial cost and operational advantages in comparison to a Help Desk Call Desk staffed by an internal IT support team. The price for Level 1 IT support for Progent's Co-managed Help Desk service averages under $18/user/month. To learn about the advantages of Progent's Shared Help Desk services, visit Progent's outsourced Help Desk benefits.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consulting team offer world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, testing, and training to assist you to prepare for possible disasters, minimize service disruption for your essential network operations, eliminate data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and network administration group to perform risk analysis, define interdependencies, specify human and physical resources required to run your organization, determine business-critical IT functions and define acceptable recovery times, qualify colocation centers, configure safe offsite access capability for crucial employees, implement notification mechanisms and assign duties for staff, write a comprehensive recovery plan, and provide training for management and technical staff to carry the business continuity solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

MySQL Database Application Programming and DBA Services
Progent's MySQL application developers and DBAs offer cost-effective online database administration or application development services and can assist businesses of any size to configure and maintain MySQL in a dependable network infrastructure that provides advanced performance, scalability, and security. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the network security services covered under GIAC certification such as auditing network vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

SQL Server 2019 Migration Consulting
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in system design and integration, application development, database administration, and cybersecurity. For more information, see SQL Server 2019 migration consulting expertise.

System Center 2016 Consultants
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.

ProSight Managed Services for Network Management
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the industry's leading corporations. Progent's ProSight portfolio of IT management outsourcing services addresses all critical facets of information technology including email content filtering, behavioral-based threat defense, patch management, automated backup/recovery, network infrastructure health monitoring, private cloud hosting, and network documentation management. To read Progent's eBook about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or on-premises support to help organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that make up creating a cohesive Jabber collaboration solution such as Cisco network appliancesand management software, Microsoft 365, Office} apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration solution.

Ransomware Removal and Recovery Consulting
Newer versions of crypto-ransomware not only encrypt vital on-line data but also infect any available system backup mechanisms. Progent's seasoned ransomware cleanup consultants can assist you to rebuild an IT network victimized by a ransomware attack such as Ryuk, WannaCry, Hermes, Spora, MegaCortex, or MongoLock. To find out more, see ransomware cleanup and operations restoration services.

Progent's Client Testimonials
Progent has delivered remote or on-premises IT consulting assistance to businesses in every state in the U.S. Many of these customers have expressed their appreciation to Progent in the form of testimonials to the high quality of Progent's support staff. Check out Progent's client testimonials to learn what people have said about the quality of Progent's IT services

Microsoft Office Access Database Application Development
Progent's Microsoft Office Access developers and consultants can provide economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for Access application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online training for Office Access programming and database administration.

Talk to a Progent Computer Support Expert
To see how you can contact a Progent network support expert for remote or on-premises help, phone 1-800-993-9400 or visit Remote Computer Help.



An index of content::

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