For small company networks located in the state ofAlaska, Progent's Microsoft and Cisco certified engineers can deliver phone help and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed top-notch expertise, software tools, and support databases to identify and resolve network problems without the high cost and delays associated with on-site service calls.
If yourAlaskacompany is located outside of the larger metro areas such asAnchorage, Juneau, or Fairbanks, your local computer support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent network expert has access to the technical and educational resources required to deliver the best computer help available. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and software programming services allow small and midsize business customers to benefit from the wide range of skills found in the IT departments of large enterprises without the high expense and distraction of building and managing a large in-house IT group.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your Progent consultant so any potential issues can be addressed before they have a chance to disrupt productivity. Learn about the entire ProSight family of low-cost outsourced network management services for small and medium-size businesses.
Data Protection Services for an At-Home Workforce
Progent can help small and mid-size businesses to plan, configure, validate and troubleshoot backup/restore technology for a remote workforce. For details about Progent's backup consulting services for a remote workforce, refer to data protection solutions for telecommuters.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following industry best practices.
Google Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting have years of experience delivering remote and onsite assistance for businesses of all sizes who need to integrate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent has the breadth of know-how to solve technical problems that involve numerous manufacturers and that represent a combination of legacy and current technology. Progent offers budget-friendly remote technical support to assist you with any aspect of planning, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones to maximize their business value.
Cloud Integration Consulting Expertise for an At-Home Workforce
Progent can assist small and medium-size businesses to provide their offsite workers with safe and reliable integration with cloud applications and services. For details about ways Progent can help businesses to configure robust Cloud access for their remote workers, visit cloud integration consulting services for an at-home workforce.
Palo Alto Networks Firewall Integration Consulting
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that spans your data center and cloud assets and guards any user anywhere with any device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.
Microsoft Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange Server 2010 engineers can help your organization to manage and debug your existing Exchange 2010 Server environment or give you access to the assistance of seasoned Exchange 2016 professionals and Exchange Online consultants to help you assess the value of migrating to a modern version of Microsoft Exchange that delivers fast payback by improving your productivity, lowering the cost of equipment and support, streamlining administration, and integrating your key communications technologies.
Planning and Migration Support services for Windows 10
Progent's Windows Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and ongoing consulting support.
ProSight Managed Services for Network Management
Progent offers a selection of affordable, flat-rate services intended to enable small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the world's leading enterprises. The ProSight portfolio of outsourced network management services addresses all key facets of modern networking including email protection, security and compliance, update management, cloud-based backup/recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Data Backup/Restore Expertise
Progent's data backup experts offer consulting support for a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent supports all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost end-to-end solution for secure backup/disaster recovery (BDR).
Contact a Progent Computer Support Expert
To see how you can contact a Progent computer support expert for online or on-premises support, phone 1-800-993-9400 or visit Remote Computer Help.