For small business computer networks located in the state ofAlaska, Progent's Microsoft qualified engineers can provide phone help and troubleshooting to repair your computer system issues quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the expense and delays associated with on-site technical service visits.
If yourAlaskasmall business is located outside of the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local network systems support options may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with proven methods for applying those skills to provide cost effective network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following industry best practices.
Dynamics GP Upgrade and System Integration Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, software development, training, and debugging since the product's original release. Progent offers in-depth support for updating out of date Dynamics GP deployments. Progent can help you to design, pilot, and implement a cost-effective migration from a an outdated release to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers without adequate in-house resources to configure effective pilot environments, the lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget. To learn more, visit SQL Server 2017 integration consulting.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can help you to determine the benefits of UniFi products for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
Network Infrastructure Consulting Services for a Remote Workforce
Progent can help small and mid-size companies to design, configure and debug the network infrastructure required for offsite workers. Aspects of infrastructure for which Progent's experts can deliver assistance include secure and convenient VPN tunnel connections, VDI desktop software, router setup, Wi-Fi network planning and deployment, and robust Internet connections. For information about Progent's infrastructure support services for remote workers, refer to infrastructure consulting services for an at-home workforce.
Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a unified voice messaging system that accelerates collaboration by providing a variety of options for retrieving calls and messages within a framework that is easy to deploy and administer. Unity Connection allows you to read and manage voicemail messages from your email inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses and enterprise satellite locations with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your CUE solution delivers significant competitive value.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes key features initially developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade strategy, train your IT management and support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Team Approach to Service and Problem Escalation
Computer technologies have grown increasingly sophisticated. At the same time, typical small office networks integrate solution from many different manufactures. This makes network integration and support increasingly challenging. It is impossible for even the most capable individual to have deep knowledge in all facets of computer technology, or extensive hands-on experience in the enormous range of brands, models, and updates that small companies incorporate in their information networks. Progent follows a collaborative approach to computer support and depends on subject matter experts to bring in-depth knowledge when needed to fix the most intractable problems efficiently, at the lowest cost to you.
Microsoft SQL Server Software Development
Progent's SQL Server developers can assist your organization to build and maintain applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a customer's management to complete projects in a cost effective and affordable manner. Progent for can assist you to create Microsoft SQL Server solutions by offering a wide array of professional services including requirements analysis, database modeling, ETL development, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization mechanisms, security and compliance, and fault tolerance.
Co-managed Help Desk Services
Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting. To learn more, see Progentís Co-managed Help Desk services.
Stealth Penetration Testing
Stealth intrusion testing is an important part of any overall network security strategy. Progentís security experts can perform thorough stealth penetration security checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed.
Progent's Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your computing environment. Progent can provide full-service project management support to help you design and execute a smooth move to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent can also provide ongoing consulting, technical support, and customized training.
Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent computer consultant for online or onsite expertise, call 1-800-993-9400 or visit Online Computer Support.