Alaska Network Technical Support
for Small and Medium-size Business IT Systems:
Online Help and Troubleshooting
For small company computer networks located within the state ofAlaska, Progent's Microsoft qualified engineers can deliver phone assistance and remote troubleshooting to resolve your network issues quickly and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the expense and time delays normally associated with in-person service dispatches.
If yourAlaskaorganization is located beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network systems support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent's staff of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.
Desktop Consulting and Support Services
Progent offers a broad range of cost-effective consulting and support services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC support services include Windows 11 planning and deployment consulting, Windows 10 planning support, Microsoft Windows 8.1 expertise, Microsoft Windows 7 maintenance, MS Office and Microsoft 365 integration and training, and 64-bit processing upgrades.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers convenient, quick, and affordable access to Cisco CCIE Certified consultants. CCIEs are highly-qualified network gurus who earn this prestigious classification only through strenuous testing by Cisco. CCIEs are able to resolve even the most complicated issues associated with network planning, setup, repair, and service. Progent’s CCIE consultants cooperate intimately with Cisco engineers in identifying problems with Cisco's IOS platform and developing workarounds or acquiring software updates to resolve problems. Progent can provide quick access to a CCIE by phone so that you can get instant assistance for tough network troubles that are affecting business productivity but are outside the scope of your usual IT service providers.
SharePoint 2019 Server and SharePoint Online Services
SharePoint 2019 delivers the modern experience of cloud-hosted SharePoint Online, providing a crossover product between the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless intranet solution. To find out more, visit SharePoint 2019 solutions consulting.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified virtual desktop consultants can help you to design, implement, manage, and troubleshoot a virtual Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support experts can help your organization to manage and maintain a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery. Progent can also assist you with additional virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
Cloud Integration Support Services for Remote Workers
Progent can help small and medium-size companies to provide their at-home employees with safe and seamless integration with public cloud applications and services. For information about how Progent can assist you to set up robust Cloud connnections for their remote workforce, go to cloud expertise for teleworkers.
MS SQL Server Application Programming
Progent's SQL Server application programmers can help you to build and maintain database applications that utilize the SQL Server database platform. Progent adheres to leading lifecycle management practices to create efficient, easy-to-manage SQL Server applications and knows how to work with a client's IT staff to complete programs in a cost effective and cost-effective way. Progent for can help your company to build Microsoft SQL Server applications by offering a wide selection of professional support services including specification of features and scope, data tier architecture, ETL development,
Security Vulnerability Assessment for Small and Mid-size Businesses
Progent offers two low-cost service packages designed to allow small companies to receive an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure computer inside your company firewall to assess your exposure to inside attacks. Both security inventory packages are configured and run from a protected remote location.
Microsoft Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 experts can assist you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern release of Windows Server. If you want to move to Windows Server 2019 or Windows Server 2022, Progent can help you to develop pilot environments and rollout strategies; optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments; educate your IT support, team; create an enterprise-wide security strategy; streamline IT management; assist with application development; and build and test a DR/BC plan.
Cisco Unified Messaging and Collaboration Consulting
Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to plan, install, administer and troubleshoot unified communications environments based on Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive experience helping companies of all sizes to build advanced collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones setup, and wireless IP phone deployment. Progent can help you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Mobility.
Talk to a Progent Network Consultant
To see how to get in touch with a Progent network support expert for online or onsite support, phone
An index of content::
Consult Linux
UNIX Server Troubleshoot Expert
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
ProSight Data Protection Services ECHO BDR Solutions Online Help
Services ProSight ECHO Data Backup and Restore Services
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Windows Server 2016 and SCVMM Information Technology Consulting
Computer Consulting Windows Server 2016 Hybrid Integration
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft Teams SIP trunking Specialist
Services Microsoft Teams and Android
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Office for Mac On-site Support
Apple Mac and Windows Computer Consultants
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that combine Mac with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit sharing between Mac and Windows systems.
Cisco Firepower NGFW Firewalls Support and Setup
Technical Consultant Cisco ASA Firepower
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of modern cybersecurity features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, private clouds and public clouds.
Onsite Technical Support System Center 2016 Configuration Manager
Top Ranked SCCM 2016 Upgrade On-site Support
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and offers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist your organization with any facet of planning, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Microsoft 365 PowerPoint Integration Information Technology Consulting
Microsoft 365 Training IT Services
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles targeted at customers ranging from individuals and households to enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Consulting Enterprise hybrid cloud solutions
Top Enterprise hybrid cloud solutions Services
Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of cloud migration support services such as Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Computer Consultants Remote Monitoring and Reporting
Monitoring and Reporting Online Support
Even if your business has a minimal network support staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent network management products for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your vital business applications and servers operating.
DotNET Framework Programming
Development Group DotNET Framework
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can create or modernize .NET apps quickly and at low cost.
Flexential Internet Data Center Consulting
Flexential Data Center Specialists
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness experts. Progent can also assist your business to plan and execute a migration to the Flexential data center with services such as planning solution configuration, recommending hardware, system setup and testing, debugging, setting up online management, and educating your network support team.
Microsoft Exchange 2016 Migration Configuration
Microsoft Exchange 2016 Migration Planning Outsourcing
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Award Winning Postini Information Technology Consulting
Support Services Antivirus
E-Mail Guard is Progent's economical anti-spam and antivirus managed service that offers small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based antispam and antivirus services that stop email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server vendor, hardware technology, or data center location.
After Hours ProSight network asset documentation management Specialists
Consultant Services IT documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Windows 2008 R2 Network Consultant
Windows Server 2008 Hyper-VI Engineer
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test programs and rollout strategies, install Windows Server 2008 with your IT environment and workload, train your IT staff how to run new administration utilities, and provide ongoing consulting and tech support via budget-friendly alternatives including Contact Center support and online technical assistance.
SonicWall NSA 9250 Firewall Firewall Network Install
SonicWall Firewall Security Group
Progent's SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security solution and build security into your corporate processes.
Exchange 2019 Configuration IT Consulting
Exchange 2019 Online Troubleshooting
Progent can assist your organization in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Microsoft Operations Manager Consulting Services
Microsoft Operations Manager Network Consultant
Progent offers a variety of network service bundles for small businesses. These IT outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of Operations Manager, a state-of-the-art server and system support product that tracks the availability, throughput, and security of your information system and isolates potential troubles before they can bring down your network. With Progent's economically priced network service programs, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
SQL Server 2014 Migration Online Support Services
SQL Server 2014 Reporting Services Remote Consulting
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services including system design, configuration, management, remediation, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Specialist Citrix XenDesktop virtual desktops
desktop and application virtualization Specialists
Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and show you how to plan, test, implement, optimize, and support Citrix virtualization platforms.
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