For small company network systems located throughout the state of Alaska, Progent's Microsoft and Cisco qualified professionals can provide phone assistance and troubleshooting to solve your network systems problems quickly and cost effectively. Progent has developed enterprise-level expertise, software tools, and support databases to troubleshoot and resolve computer network problems without the cost and delays associated with in-person service visits. In case your Alaska business is located outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your local network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent's group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying those skills to deliver excellent network solutions.

Dynamics GP Upgrade and Integration Consulting
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, education, and troubleshooting services since the product's original release. Progent offers advanced support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, test, and carry out a cost-effective upgrade from a a legacy release to the latest edition of Dynamics GP. Find out about Progent's Dynamics GP migration and system integration consulting.

Work-at-Home Solutions Expertise for Remote Workers
Progent can assist small and medium-size businesses to plan, deploy and debug the network infrastructure for a remote workforce. Areas of network infrastructure where Progent's consultants offer assistance include secure and convenient VPN tunnel connections, VDI desktop software, router setup, Wi-Fi LAN planning and deployment, and robust Internet connections. For details about Progent's infrastructure consulting services for teleworkers, refer to network infrastructure expertise for an at-home workforce.

Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions lower the effort required for network managers to install applications so they are consistent across a corporate user base, offer the ability to manage rights to business information, and allow fast deployment of additional or upgraded desktops. With Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers RDS streamlines client connectivity, enhances responsiveness, tightens security, centralizes administration, and offers a nearly seamless client experience. Progent's Windows Server 2016 engineers can assist you to evaluate the business advantages of Microsoft's desktop virtualization solutions, configure pilot and production deployments, optimize your network architecture to support virtualized clients effectively, assess and resolve security issues, and educate your IT managers to follow industry best practices to gain a fast ROI from desktop virtualization.

Broad Experience with Microsoft's Popular Server Software
Progent's team of network consulting experts can help large organizations to architect, set up, and manage major rollouts of key Microsoft technology by providing support such as Active Directory and Azure AD design, Exchange Server 2019 troubleshooting, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 design and installation, Teams integration, Microsoft Skype for Business Server management, plus Microsoft SQL Server 2019 application development and Microsoft SQL Server 2016 migration. Progent has helped some of the world's largest businesses to integrate technology based on Microsoft servers and can provide branch office support for enterprises with branch offices in major cities across the United States.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.

Consulting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of all sizes to maintain, enhance and debug your current SCVMM 2012 environment. Progent also offers Virtual Machine Manager 2016 migration consulting to help your organization to plan and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger security capabilities, more affordable VMM storage options, and other improvements. In addition, Progent can assist you to migrate to more modern releases of SCVMM such as System Center 2019 Virtual Machine Manager and System Center 2022 VMM.

Exchange Server 2016 Migration Consulting
Progent's certified Microsoft Exchange Server 2016 consultants can assist you in all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App). Progent also offers Exchange 2019 upgrade assistance and Exchange Online integration to help you to upgrade to a more current release of Exchange Server.

365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection
Microsoft 365 offers simple archiving but does not include native support for crucial data protection capabilities like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly branded Altaro Office 365 Backup), delivers a full-featured BDR solution for programmable backup and quick restoration of all your company's Microsoft 365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business data, and the contents of Windows-powered desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) solution that protects Microsoft 365 users against data loss or corruption resulting from human or system error, malevolent deletion, and malware attacks such as ransomware. For more information, visit ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

Citrix XenServer Consulting Support
Progent's Citrix XenServer virtualization engineers can assist your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can help you to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology environment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and disaster recovery.

Design and Configuration Support for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless consultants can provide comprehensive consulting services for Cisco's Wi-Fi products by delivering services that includes Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 wireless APs consulting, Catalyst 9100 family Wi-Fi 6 and Wi-Fi 6E APs solution design, deployment, and management consulting, Cisco Meraki Wi-Fi access point integration and consulting services, and Cisco Wi-Fi controller expertise.

Consulting Support for NodeZero's Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, concurrent, automated testing of your network so you can uncover, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can exploit them. Progent can provide the services of a NodeZero Certified Operator (NCO) to assist you to plan and implement thorough pentests of your perimeter and your internal IT infrastructure in order to realistically determine your current security profile. Progent can assist you to set up and run NodeZero pentests tailored for your IT network, analyze NodeZero reports, and fix issues according to their potential impact on your network. Progent can also help you to create a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter network assets. To find out more details about Progent's threat assessment solutions based on on NodeZero's penetration test products, refer to consulting services for NodeZero's PEN test platform.

ProSight Managed Services for Network Monitoring and Management
Progent offers a family of low-cost, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same advanced technology used by some of the industry's top enterprises. Progent's ProSight line of network monitoring and management services addresses all critical areas of information technology including email protection, behavioral-based threat defense, patch management, cloud-based backup/recovery, infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To read Progent's eBook on the advantages of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Security Inventory Evaluation for Small Business Networks
Progent offers two ultra-affordable service bundles designed to allow small companies to get an objective security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure machine inside your company firewall to determine vulnerabilities to inside attacks. The two security inventory packages are configured and run from a protected remote location.

Responsiveness of Progent's TRC for Remote Technical Support
Progent's Technical Response Center is committed to providing the best quality of online network support possible for urgent as well as non-critical issues. For urgent issues that affect many users, key personnel, or a mission-critical program, the Technical Response Center will engage within an hour. For standard problems, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be generated quickly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on each corrected problem to make sure you are comfortable with the resolution and ready to close the ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent computer support expert for remote or on-premises expertise, call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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  • Exchange Server 2003 Support
    Exchange 2003 Server Upgrade Online Consulting

    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network disruption, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

  • Windows Server 2016 High Availability Configuration Windows Server 2016 Workgroup clusters Technical Support

  • MCSE Expert Certified Lync Server 2013 video conferencing Consulting
    Microsoft Lync Server 2013 IM Online Troubleshooting

    Lync Server 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and protected communications environment that supports the modern BYOD computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.

  • Windows Server 2016 VM Load Balancing Consulting Windows Server 2016 Load Balancing IT Consulting
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  • Work at Home Employees Consulting and Support Services near me in Anchorage - Collaboration Solutions Consulting Anchorage, AK Anchorage At Home Workforce Collaboration Technology Assistance Ted Stevens Airport Anchorage ANC

  • Virtual Machine Hosting Consultant
    ProSight Virtual Machine Hosting Engineers

    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting options are built on mature virtualization techniques that allow small businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

  • Work from Home Endpoint Security Technical Support Help and Support Offsite Workers Endpoint Security

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