For small business computer networks located in the state ofAlaska, Progent's Microsoft qualified engineers can provide phone help and troubleshooting to repair your computer system issues quickly and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the expense and delays associated with on-site technical service visits.

If yourAlaskasmall business is located outside of the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local network systems support options may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with proven methods for applying those skills to provide cost effective network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consulting team offer advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.

ProSight Network Audits for Evaluating Network Infrastructure Health
Prosight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following industry best practices.

Dynamics GP Upgrade and System Integration Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, software development, training, and debugging since the product's original release. Progent offers in-depth support for updating out of date Dynamics GP deployments. Progent can help you to design, pilot, and implement a cost-effective migration from a an outdated release to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers without adequate in-house resources to configure effective pilot environments, the lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.

SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget. To learn more, visit SQL Server 2017 integration consulting.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can help you to determine the benefits of UniFi products for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Network Infrastructure Consulting Services for a Remote Workforce
Progent can help small and mid-size companies to design, configure and debug the network infrastructure required for offsite workers. Aspects of infrastructure for which Progent's experts can deliver assistance include secure and convenient VPN tunnel connections, VDI desktop software, router setup, Wi-Fi network planning and deployment, and robust Internet connections. For information about Progent's infrastructure support services for remote workers, refer to infrastructure consulting services for an at-home workforce.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a unified voice messaging system that accelerates collaboration by providing a variety of options for retrieving calls and messages within a framework that is easy to deploy and administer. Unity Connection allows you to read and manage voicemail messages from your email inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses and enterprise satellite locations with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your CUE solution delivers significant competitive value.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes key features initially developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade strategy, train your IT management and support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

Team Approach to Service and Problem Escalation
Computer technologies have grown increasingly sophisticated. At the same time, typical small office networks integrate solution from many different manufactures. This makes network integration and support increasingly challenging. It is impossible for even the most capable individual to have deep knowledge in all facets of computer technology, or extensive hands-on experience in the enormous range of brands, models, and updates that small companies incorporate in their information networks. Progent follows a collaborative approach to computer support and depends on subject matter experts to bring in-depth knowledge when needed to fix the most intractable problems efficiently, at the lowest cost to you.

Microsoft SQL Server Software Development
Progent's SQL Server developers can assist your organization to build and maintain applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a customer's management to complete projects in a cost effective and affordable manner. Progent for can assist you to create Microsoft SQL Server solutions by offering a wide array of professional services including requirements analysis, database modeling, ETL development, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization mechanisms, security and compliance, and fault tolerance.

Co-managed Help Desk Services
Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting. To learn more, see Progentís Co-managed Help Desk services.

Stealth Penetration Testing
Stealth intrusion testing is an important part of any overall network security strategy. Progentís security experts can perform thorough stealth penetration security checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed.

Progent's Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your computing environment. Progent can provide full-service project management support to help you design and execute a smooth move to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent can also provide ongoing consulting, technical support, and customized training.

Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent computer consultant for online or onsite expertise, call 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

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    Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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    Progent's Microsoft engineers can provide affordable remote support and programming services to assist your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.

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    Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant colocation sites are especially appealing to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic level of fault tolerance is too costly for typical small companies. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a complete range of engineering and support services.

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    Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

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    Progent's Microsoft-certified engineers offer advanced support in implementing, managing and debugging any edition of Microsoft Project Server and can provide a broad variety of cost-effective remote consulting services following industry best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include system planning, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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    Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the management of failover clusters.

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    Progent provides a selection of IT service packages for small organizations. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system support software platform that tracks the availability, performance, and security of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced network support packages, small companies can select a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

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    Progent provides national online technical support and consulting services for companies who run Apple Mac networks or whose IT systems feature a mix of Mac with Microsoft technology. Progent's engineers can provide macOS and Mac OS X clients a variety of services including desktop support, upgrading to the latest version of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help provides optimum return for your IT dollar by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote support tools and experienced service specialists and consultants allow Progent to solve most IT problems without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to assist with the most challenging network problems.

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  • Hybrid Office 365 Exchange integration IT Consultant
    Setup and Support Office 365 Single Sign On

    Progent can help your business to understand the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.

  • Sun Solaris Consultants Alaska UNIX Professional Alaska

  • After Hours Microsoft Intune Migration Remote Technical Support
    Support and Integration Mobile Device Management

    Progent's Microsoft-certified Intune consultants can assist you to assess the strategic case for utilizing Intune for managing your mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to configure policies, plan and deploy test systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Microsoft Intune solution.

  • Support Outsourcing SIP Trunking Cisco PSTN gateways Onsite Technical Support
  • CISSP Certified Expert Alaska Software Consulting Firm
  • Support and Help SharePoint Designer 2010 24/7 SharePoint 2010 Support and Help

  • 24/7/365 Work at Home Endpoint Management Technology Consulting
    Offsite Employees Endpoint Management Support Services

    Progent can help small and medium-size companies to configure centralized endpoint management and monitoring systems for maintaining endpoint devices used by work-from-home employees.

  • Support and Integration Zero Downtime Internet Network CCIE Expert Certified Fault Tolerant BGP Technical Support
  • Support and Setup Microsoft Forefront TMG Threat Management Gateway IT Consultants
  • Ted Stevens Airport Anchorage ANC Anchorage Teleworkers Help Desk Call Center Solutions Consulting Experts Anchorage Telecommuters Help Desk Solutions Expertise Anchorage, AK
  • Teleworkers Anchorage Consulting Services - Endpoint Management Systems Consulting and Support Services Anchorage Alaska Anchorage Dimond Center Work from Home Employees Anchorage Guidance - Endpoint Management Systems Consulting
  • Teleworkers Consulting Experts nearby Anchorage - Backup/Recovery Solutions Assistance Ted Stevens Airport Anchorage ANC Top At Home Workers Anchorage Guidance - Backup/Recovery Technology Guidance Anchorage, AK
  • Teleworkers Expertise in Anchorage - Network Security Solutions Guidance Telecommuters Consulting and Support Services - Anchorage - Security Solutions Consultants Anchorage Dimond Center
  • Top Microsoft Exchange Server 2016 Outsourced IT Management Services Microsoft Exchange Server 2016 Support Consultant
  • Top Quality Anchorage Ryuk Ransomware Infection System-Restore Example Anchorage Dimond Center Anchorage Ryuk Crypto-Ransomware Malware Business-Recovery Example Ted Stevens Airport Anchorage ANC
  • Top Ranked Cisco Network Management Remote Support Network Support Consultants Cisco Network Management
  • Top Rated Exchange Server 2013 Computer Consulting Companies Anchorage, AK Ted Stevens Airport Anchorage ANC Exchange 2019 Integration Consultants
  • Tracking Service Costs Support and Setup Service Reporting Professionals
  • Urgent Windows Server Installation Anchorage, Juneau, Fairbanks, AK, USA Windows Network Consulting Service Anchorage Alaska, America
  • VMware NSX Disaster Recovery Professional VMware Cross vCenter NSX Consulting Services
  • Virginia Computer Networking Computer Network Support Montana
  • Windows 2000 Server Network Consultants Microsoft Windows 2000 Professional
  • Windows Applications on macOS IT Consulting Remote Troubleshooting VirtualPC for Mac
  • Windows Essential Business Server Online Consulting Microsoft Windows SBS 2008 Engineer

  • Consulting Services Dynamics GP SSRS
    Engineers Dynamics GP FRx

    Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all business processes, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you design reports that allow you to understand your business more completely, turning uncooked data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.

  • Windows Server 2012R2 Security Remote Troubleshooting Microsoft Windows Server 2012 R2 Online Help
  • Wireless Access Point Consultant Services CCDP Certified Wi-Fi VoIP phone integration Integration Support

  • Microsoft and Cisco Computer Network Specialists Small-Medium Business
    CISSP Certified Security Small Business Information Technology Outsourcing Firm

    Progent offers technical support for mid-size companies with 100 to 250 system users. The mid-size company or office has traditionally been an overlooked segment of the market for network support services. The cost structures and service access models of major third-party support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose complexity and capability are frequently comparable to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network maintenance costs of an SMB while offering the mid-size organization with enterprise-level service from certified, world-class experts knowledgeable in a broad range of midsized business network solutions. If your medium size organization or small business is searching for levels of network support appropriate by a mid-size organization without budgeting enterprise prices, call Progent.

  • Urgent Alaska Consultancy Services Company
  • scom 2016 Exchange Server integration IT Services Microsoft Certified Information Technology Consulting scom 2016 high availability

  • CISA Certified Auditor Audit
    Consultant Services CISA Certified Cybersecurity Audit

    The CISA credential is a globally recognized qualification that indicates mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the fields of information systems audit services, information technology governance, network assets and infrastructure lifecycle, IT support, safeguarding of information assets, and business continuity preparedness.


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