Alaska Computer Consultant
for Small and Medium-size Business Computer Networks:
Online Support and Troubleshooting
For business computer networks located throughout the state ofAlaska, Progent's Microsoft and Cisco authorized engineers can provide phone help and troubleshooting to repair your network troubles quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to diagnose and repair computer network problems without the expense and delays normally associated with on-site service visits.
If yourAlaskaorganization is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent’s team of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.
Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have extensive background delivering remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to resolve technical problems that span multiple vendors and that entail a mix of older and current technology. Progent provides budget-friendly online expertise to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management support to help you finish strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones to maximize their business value.
Online Support for Microsoft Windows and Cisco-based Networks
Progent’s Technical Response Center provides expert online support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to help you to analyze and resolve difficult network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's team of consultants allows them to escalate even the most challenging issues to appropriate specialists as required. Whether you require occasional phone support and remote troubleshooting or ongoing availability of a Helpdesk Call Center, Progent's consultants can provide your organization with enterprise-level expertise without the cost and management hassle of maintaining a large internal IT group.
Backup/Recovery Consulting Services for an At-Home Workforce
Progent can assist small and medium-size businesses to design, implement, validate and manage backup solutions required for a remote workforce. For information about Progent's backup/restore services for at-home workers, refer to backup/recovery services for teleworkers.
(D365 NAV) Expertise
Dynamics 365 Business Central, formerly branded Dynamics NAV and Navision, is an enterprise resource planning (ERP) solution designed for cloud, onsite, or hybrid environments. Progent's Office 365 experts, Excel specialists, Teams system designers, and Microsoft Azure cloud consultants can help you to combine Microsoft Dynamics 365 Business Central with popular Microsoft technologies. Progent's database experts can provide SQL Server support and Power BI analytics mentoring to help your organization to utilize Dynamics Business Central to produce custom apps and reports that allow you to improve business choices. Progent's Microsoft Dynamics 365 Business Central experts can help your organization to manage outdated versions of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.
Immediate Assistance for Urgent Issues
With Progent’s urgent online computer support services, your company can get immediate assistance for problems that are causing lost productivity. Online help eliminates the lengthy delay and increased cost associated with in-person network service. For typical administration tasks, Progent’s off-site support consultants can complete the majority of jobs within minutes of receiving a request, instead of requiring your company to live with a problem for up to a day for on-premises help to arrive.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.
Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions lower the work required for IT managers to deploy applications so they are consistent throughout a corporate workforce, offer the power to manage access to business data, and enable fast deployment of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies client access, enhances responsiveness, tightens security, centralizes management, and offers an almost seamless user experience. Progent's Windows Server 2016 engineers can assist you to evaluate the strategic benefits of Microsoft's virtual desktop solutions, configure pilot and production deployments, improve your network architecture to accommodate virtualized clients efficiently, assess and resolve security problems, and educate your IT administrators to follow best practices to achieve maximum payback from client virtualization.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices running throughout multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of Ubiquiti’s UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
ProSight WAN Watch Network Infrastructure Management
Progent’s ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks. Find out about Progent's complete ProSight portfolio of affordable network management outsourcing services for small and mid-size businesses.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering services quickly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and administer a disaster recovery system based on VMware SRM.
Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget. To learn more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
Stealth Penetration Testing
Stealth penetration checking is an important part of any overall IT system security plan. Progent’s security experts can run thorough stealth intrusion security checks without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly set up and consistently observed.
Talk to a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for online or onsite support, call
An index of content::
Microsoft ISA Server Support Outsourcing
Internet Security and Acceleration Server Integration
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and manage an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your company requires.
Open Now Microsoft Project Server Scheduling Specialists
Microsoft Project Server Scheduling Consulting Services
Progent's Microsoft-certified consultants offer advanced expertise in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective online support services following proven best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Consulting support available from Progent include system planning, software configuration and migration, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training.
Microsoft Financial Software Support Outsourcing
Microsoft Dynamics GP Onsite Technical Support
Progent’s Microsoft certified experts provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP solution built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its modular design you are able to license only the functions you currently require, with the ability to expand users and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP consulting experts can show you how to deploy, customize and manage the latest version of Microsoft Dynamics GP or migrate smoothly from an older release.
Midsized Business Remote Technical Support
Small Medium Business Engineers
Progent offers technical services for mid-size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for IT support services. The overhead and support delivery models of large third-party support firms make them excessively costly for the ordinary small business or small medium business (SMB), which commonly has a modest IT budget with which to support an information system whose complexity and capability are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, dramatically lowers the IT maintenance expenses of an SMB while providing the mid-size organization with big-company service from professional, IT consultants knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for the quality of network help appropriate for a mid-size office without paying enterprise prices, contact Progent.
Meraki Traffic Shaping Consulting
Support Services Meraki Outdoor Wi-Fi Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Top Ranked Exchange 2013 Migration Technology Consulting Services
Expert Microsoft Certified Exchange 2013 EAC IT Consulting
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements affect key areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.
CCDP Expert Certified Cisco Virtual Private Network Integration Services
Top Rated CCNP Certified Cisco RADIUS Security IT Consulting
Cisco's security and offsite connectivity technology for small to medium sized companies offer a complete range of easy-to-administer protection hardware and software to help safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your business objectives.
Microsoft Certified Partner Windows Server 2000 Upgrading
Windows 2000 Server Engineer
Progent's certified Windows Server 2000 experts offer computer help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include network design, deployment, documentation, on-site and remote technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Expert Microsoft Certified System Center 2016 Orchestrator Online Help
Microsoft Network Consultant System Center 2016 and Windows 10 Integration
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced IT service programs, small organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and performance.
VMware vCloud Suite Specialists
Consultancy VMware vRealize Automation vRA
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
On-site Technical Support SQL Server 2014 Resource Governance
Immediate SQL Server 2014 AlwaysOn Availability Groups Specialists
SQL Server 2014 incorporates major improvements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services that include planning, configuration, management, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Small Business Network Consulting Firms Microsoft Desktop
PC Desktop Server Setup
Progent can provide a wide array of affordable remote and on-premises consulting services to help your business to configure, manage, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Outsourcing System Center 2012 R2 Virtual Machine Manager
Online Technical Support VMM Management Server
Progent can assist businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to move from an older release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM environment to make sure you realize the highest possible return on investment.
Top System Center 2016 and Linux Integration Remote Consulting
System Center 2016 Amazon AWS Integration Configuration
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.
Exchange 2013 Integration Setup and Support
Integration Support Exchange 2013 Configuration
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact key IT areas such as manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Exchange 2013.
Shared Support Desk Remote Support Services
Virtual Helpdesk Consulting
Progent's Microsoft authorized experts offer three ways to help mid-size and large businesses develop a cost-effective and productive internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk application programs available and decide what products might be excessively expensive, lack critical capabilities, or align poorly with your organization's business goals. Progent also provides short-term staffing for businesses who want to augment their in-house Help Desk staff for special projects or to substitute for absent or incapacitated personnel.
Development Group Dynamics GP App Development
Engineer Dynamics GP Development
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that let you analyze your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.
Wireless LAN Technical Support
Wi-Fi Network Professionals
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to create a complete 802.11x network security strategy that is well integrated with the security plan for your entire corporate network.
Top Ranked 64-bit Computing Specialists
64-bit Processing Services
Progent’s Microsoft-premier consultants can help you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit computing, design an efficient upgrade process that reduces operational interruptions, and provide inexpensive, professional online support to assist you to install 64-bit software and application software on your current hardware.
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