For small company network systems located anywhere in the state of Alaska, Progent's Microsoft and Cisco certified professionals can provide phone assistance and troubleshooting to resolve your computer system issues fast and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the cost and time delays associated with on-site technical service visits.
If your Alaska company is situated outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your local computer network support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to provide efficient network solutions.
ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services automated backup provides small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Read about the complete ProSight series of affordable managed services for small and mid-size organizations.
Project Server Expertise
Progent's certified Microsoft Project Server consultants offer comprehensive online and on-premises support services for Project Server as well as for Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and configuration, SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to assist you to optimize your environment to accommodate local, branch, at-home, and mobile workers so that they can utilize Microsoft Project Server to collaborate securely and productively. Progent's network security engineers can assist your IT team to define and enforce security policies that safeguard important business data without interfering with the productive sharing of legitimate data.
High-level Project Management Experts
For enterprise project management assistance, Progent can provide access to veteran IT professionals with years of background as IT project managers for program development, business systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide world-class management expertise to assist enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on schedule and within budget.
In-depth Experience with Microsoft's Popular Server Platforms
Progent's staff of IT system consulting experts can help large organizations to plan, deploy, and support major rollouts of key Microsoft technologies by offering services such as Active Directory design, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Skype for Business migration support and Microsoft Lync Server integration, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has helped some of the world's biggest companies to integrate solutions based on Microsoft servers and offers branch office consulting services for enterprises with local offices in the or larger cities throughout the U.S.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the network security services covered under GIAC accreditation such as evaluating network security mechanisms, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can assist organizations of any size with any facet of information system security. Progent can implement efficient security systems that guard a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources spread across a mix of physical sites and various clouds.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology. Progent can provide support for both hardware-based and software-based wireless controllers and can assist you to determine which type makes sense for your wireless environment. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller support.
ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price managed services designed to enable small and medium-size organizations to utilize the same cutting-edge IT solutions used by some of the world's top corporations. The ProSight line of network management outsourcing services addresses all key areas of modern networking such as email content filtering, behavioral-based threat defense, update management, automated backup/recovery, network infrastructure management, private cloud hosting, and network infrastructure documentation management. To read Progent's white paper on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software. To find out more, visit Altaro VM Backup Certified Consultants.
Cost-effective Support Solutions
Many small organizations rely on poor metrics when searching for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to perform the same task than an experienced Information Technology expert. For example, billing a third less per hour, but taking three times longer for the same job is hardly a bargain. Still worse, a badly designed or configured IT environment that is unstable and difficult to administer or upgrade can cost an organization many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States confirm the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.
Contact a Progent Computer Support Expert
To learn how you can access a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Support.