For business networks located within the state ofAlaska, Progent's Microsoft qualified professionals can provide phone assistance and remote troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with on-site technical service calls.

If yourAlaskabusiness is located outside of the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local network support options may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's group of network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large range of technical projects for a diverse range of customers. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization technologies lower the work required for network administrators to deploy applications so they are consistent throughout a corporate workforce, provide the power to control rights to critical data, and enable fast installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure that powers RDS streamlines desktop access, improves responsiveness, tightens data security, centralizes management, and offers a nearly seamless user environment. Progent's Windows Server 2016 engineers can help your company to evaluate the business advantages of Microsoft's virtual desktop solutions, set up test and on-line environments, optimize your network architecture to accommodate virtual desktops effectively, assess and resolve security problems, and train your network managers to follow best practices to gain a fast ROI from client virtualization.

Cloud Consulting Services for an At-Home Workforce
Progent can assist small and medium-size businesses to provision their remote workers with secure and seamless access to cloud services. To learn about ways Progent's experts can assist companies to set up robust Cloud connnections for their telecommuters, visit cloud expertise for an at-home workforce.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC certification including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help your business to design, configure, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your information network.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, quick, and economical access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level certification only as a result of strenuous testing by Cisco. CCIEs can resolve the most complicated problems associated with network architecture, setup, troubleshooting, and maintenance. Progentís CCIE consultants work closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining software updates to resolve problems. Progent offers fast contact with a CCIE by telephone so you can get instant assistance for complex network problems that are impacting worker efficiency but are outside the expertise of your usual network service providers.

At-home Employees Consulting Services
Progent has 20 years of background assisting small and mid-size organizations to plan, install, optimize, administer, and debug information networks that incorporate an at-home workforce. To find out about Progent's support services for at-home workers, refer to teleworkers consulting services.

Wide and In-depth Expertise with Office Networks
Progentís team of more than 100 networking experts means clients can take advantage of the leverage of over 1,000 years of cumulative experience and shared knowledge to fix the most difficult computer problems. Progentís certified network consultants possess the experience to identify solutions fast and deliver them affordably.

Immediate Support for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can get instant assistance for issues that are causing lost productivity. Remote help eliminates the lengthy wait and increased expense associated with on-site network support. For ordinary administration tasks, Progentís off-site support consultants can perform most jobs within a few minutes of a request, instead of forcing your company to wait for up to a day for on-premises support to show up.

Linux Support Services and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your platforms to coexist peacefully for easy management, transparent data exchange, high availability, high throughput, and integrated security. If you are writing or testing Linux applications within an environment that includes Microsoft-powered servers, desktops, and application software, Progent can provide comprehensive outsourcing that frees you to concentrate on your area of high-value expertise.

Citrix XenServer Consulting Services
Progent's Citrix certified XenServer consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and help you to enhance resource utilization, responsiveness, protection, uptime, and recoverability.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device. To learn more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.

Planning and Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 migration experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.

Talk to a Progent Network Consultant
To see how you can access a Progent network support expert for online or onsite support, call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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