Alaska Computer Technical Support
for Small and Medium-size Business Information Systems:
Online Help and Troubleshooting
For business networks located within the state ofAlaska, Progent's Microsoft qualified professionals can provide phone assistance and remote troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with on-site technical service calls.
If yourAlaskabusiness is located outside of the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local network support options may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's group of network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large range of technical projects for a diverse range of customers. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.
Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization technologies lower the work required for network administrators to deploy applications so they are consistent throughout a corporate workforce, provide the power to control rights to critical data, and enable fast installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure that powers RDS streamlines desktop access, improves responsiveness, tightens data security, centralizes management, and offers a nearly seamless user environment. Progent's Windows Server 2016 engineers can help your company to evaluate the business advantages of Microsoft's virtual desktop solutions, set up test and on-line environments, optimize your network architecture to accommodate virtual desktops effectively, assess and resolve security problems, and train your network managers to follow best practices to gain a fast ROI from client virtualization.
Cloud Consulting Services for an At-Home Workforce
Progent can assist small and medium-size businesses to provision their remote workers with secure and seamless access to cloud services. To learn about ways Progent's experts can assist companies to set up robust Cloud connnections for their telecommuters, visit cloud expertise for an at-home workforce.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC certification including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help your business to design, configure, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your information network.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, quick, and economical access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level certification only as a result of strenuous testing by Cisco. CCIEs can resolve the most complicated problems associated with network architecture, setup, troubleshooting, and maintenance. Progent’s CCIE consultants work closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining software updates to resolve problems. Progent offers fast contact with a CCIE by telephone so you can get instant assistance for complex network problems that are impacting worker efficiency but are outside the expertise of your usual network service providers.
At-home Employees Consulting Services
Progent has 20 years of background assisting small and mid-size organizations to plan, install, optimize, administer, and debug information networks that incorporate an at-home workforce. To find out about Progent's support services for at-home workers, refer to teleworkers consulting services.
Wide and In-depth Expertise with Office Networks
Progent’s team of more than 100 networking experts means clients can take advantage of the leverage of over 1,000 years of cumulative experience and shared knowledge to fix the most difficult computer problems. Progent’s certified network consultants possess the experience to identify solutions fast and deliver them affordably.
Immediate Support for Urgent Problems
With Progent’s urgent remote network troubleshooting services, you can get instant assistance for issues that are causing lost productivity. Remote help eliminates the lengthy wait and increased expense associated with on-site network support. For ordinary administration tasks, Progent’s off-site support consultants can perform most jobs within a few minutes of a request, instead of forcing your company to wait for up to a day for on-premises support to show up.
Linux Support Services and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your platforms to coexist peacefully for easy management, transparent data exchange, high availability, high throughput, and integrated security. If you are writing or testing Linux applications within an environment that includes Microsoft-powered servers, desktops, and application software, Progent can provide comprehensive outsourcing that frees you to concentrate on your area of high-value expertise.
Citrix XenServer Consulting Services
Progent's Citrix certified XenServer consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and help you to enhance resource utilization, responsiveness, protection, uptime, and recoverability.
Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device. To learn more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.
Planning and Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 migration experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Talk to a Progent Network Consultant
To see how you can access a Progent network support expert for online or onsite support, call
An index of content::
Support and Integration Microsoft Windows 2003 Cluster Server
Help and Support Windows 2008 Cluster
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds helping small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability network design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can assist your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can help you to design, deploy, and maintain resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
Integration Support Windows Server 2012 R2 Clustering
Windows Server 2012R2 Server Manager Support and Integration
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
At Home Workforce VoIP Troubleshooting
Offsite Workforce IP Voice On-site Technical Support
Progent can help small and medium-size businesses to set up VoIP technology to provide their telecommuters the benefit of seamless extensions of the corporate phone system.
Cisco Experts 7600 Edge Router Outsourcing
VPN Routers Outsourcing
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
SQL Server Capacity Planning Contract Programming Firm
Immediate Microsoft SQL Server Security Consulting Group
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of designing, deploying, managing, and using enterprise information and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Meraki MS 300 Series Switch Technical Support
Cisco Meraki Switch Configuration Support Outsourcing
Cisco's Meraki line of access and aggregation switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to assist you to design and deploy a productive network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, develop and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Anti-Spam Help and Support
Design and Installation Antispam
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outgoing email filtering to help you repair your e-mail environment and specify and regulate corporate security policy.
Remote PC and Smartphone Support services
Top Microsoft Expert Desktop VPN On-site and Remote Support
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your information network, allowing you to optimize the efficiency of your remote workforce.
Microsoft Hyper-V 3.0 Virtual Machines Support Services
Technical Consultant Virtual Server Administration Website
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to install and maintain virtual servers to cut IT costs and improve productivity.
24-7 Technical Support Services SCCM Cloud Management Gateway
Microsoft Configuration Manager Professionals
Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of designing, installing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Solaris Upgrade Consultant
Upgrading Solaris to Windows
Progent can help you to plan and implement a smooth transition from a Sun Solaris-based IT system to a network powered by Windows and suited for supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can help you preserve your information and minimize productivity discontinuity by designing an efficient migration strategy that protects your current investments in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, transition strategy and validation, MS Exchange migration services, information and application transition, and server and media transition and economization.
9800-40 wireless controller Online Troubleshooting
9800 Series wireless controller Configuration
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving wireless uptime with fast failover, and hardening security by detecting threats and filtering traffic content according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Exchange Server 2000 Technical Support
Migration Exchange 2000 Upgrade
Progent is among the most experienced IT consulting firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full benefits of Microsoft Exchange 2000 for typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Linux Network Monitoring, Nagios and MRTG Consultants
MRTG Online Technical Support
Nagios and MRTG are useful, free monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux environments, MS Windows networks, or mixed-OS environments where Linux and MS Windows run side by side. The Nagios monitor lets system support engineers to monitor system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's system integration consultants can help you use both these utilities to tune and repair your system.
Online Help Sun Solaris
Sun Solaris Support Outsourcing
Progent's Sun Solaris family support services provide small companies and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Emergency Network Consultant Windows 8.1 Backup and Restore
24 Hour Windows 8.1 Technology Professional
Progent's engineers can deliver a variety of technical services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure test labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
Juniper SSL VPN Router Security Organizations
Consulting Services Juniper SSL Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Top Security patch management Services
Internet of Things patch management Consultant Services
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
wireless IP phones and Aironet APs Consultant
wireless IP phone integration IT Services
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other environments where IT management requires portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and fine tune many key pieces of your Wi-Fi environment such as access points, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide online and onsite assistance to help you build and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Cisco Experts Microsoft Azure hybrid cloud integration Technology Professional
Hybrid cloud Consulting Services
Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources along with public clouds. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Specialist Exchange 2013 VoIP
Exchange 2013 Upgrade Technology Consulting Services
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital facets of IT like manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Forefront Network Inspection System Technical Support Services
Top Forefront TMG 2010 Computer Engineer
Forefront TMG 2010 builds on the proven security technologies of ISA Server and offers a easily administered web gateway that delivers a one-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can assist your company to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft On-site Technical Support Windows Server 2012R2 Data Deduplication
Windows 2012R2 Technology Consulting Services
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Windows Server 2016 Information Assurance Technology Consulting Services
Windows Server 2016 Cluster Operating System Rolling Upgrade Technical Support
Progent's certified IT consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Redhat Linux Consulting
Best Engineers PCLinuxOS Linux
Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and maintaining Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with an easy single source to help you build and manage a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
UNIX Specialist
Solaris Network Consulting
If your office network mixes Solaris technology with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to run side by side for easy management, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows integration support services include IT infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, remote technical help and repair, on-site technical support, and Contact Center outsourcing.
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