Alaska Computer Consultant
for Small and Medium-size Business Computer Networks:
Online Consultation and Troubleshooting
For office networks located anywhere in the state of Alaska, Progent's Microsoft qualified technicians can deliver remote phone assistance and troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the expense and time delays associated with on-site technical service visits. In case your Alaska small business is situated outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent's staff of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of clients. This means you obtain not just the technical skills needed for the task, but an expert with proven methods for applying those skills to deliver affordable network solutions.
Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to design and install a wireless LAN adapted to your facilities, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, security, and hand-off capability your business requires. Progent's predictive Wi-Fi design services can be performed offsite and make use of cutting-edge RF simulation and analysis software to plan an efficient wireless network. Progent’s onsite survey features physical walkthroughs, spectrum and security audits of your existing WLAN, analysis of your site's layout, measuring for RF contention, signal propagation modeling, identification of the best locations for customer-specified Wireless APs. Placement and integration support for wireless APs include Cisco Aironet Wi-Fi access point consulting, Cisco Small Business 100/300/500 wireless APs consulting services, Cisco Catalyst 9100 Series WiFi 6/6E access points solution design, Cisco Meraki Wi-Fi access point configuration and consulting support, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
ProSight Data Protection Services ECHO Managed Cloud Backup and Recovery
ProSight Data Protection Services (DPS) ECHO provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS ECHO automates your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Find out about the entire ProSight line of value-priced network monitoring and management services for small businesses.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of IT security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the security services covered under GIAC accreditation including auditing infrastructure security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security engineers can assist your company to perform comprehensive security audits, recover quickly from compromised security, configure firewalls, configure secure mechanisms for off-site and mobile access, install spam filtering and email encryption, and craft a corporate-wide security plan built around 24x7 automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.
Ekahau-certified Wi-Fi Site Design Experts
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, deploy, enhance, manage and debug a Wi-Fi network adapted to your building. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, Ekahau Insights for monitoring the performance of multiple Wi-Fi sites, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick appliance in order to assist wireless experts to resolve complicated Wi-Fi issues.
Juniper Networks Consulting
Progent's Juniper Networks-certified network engineers can help you to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued products to current versions. Progent's Junos OS engineers can provide support for Juniper's premiere network control software to help you to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain networks that include a combination of Juniper's software platforms.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small organization's servers in a solution that gives the maximum degree of dependability and expandability and is also easy to transfer to any data center. Progent's Private Cloud hosting and management options are based on mature virtualization architectures that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence. Find out about Progent's ProSight portfolio of managed services for small and mid-size organizations.
Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the popular remote Cisco router consulting services available from Progent include configuring hostname, DHCP, routing tables, NTP, and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing configuration, and line settings; updating router's IOS image; validating failover; fixing VPN tunnel issues; creating a network diagram and documenting configuration; plus security and redundancy strategy.
Endpoint Security Defense Solutions for an At-Home Workforce
Progent can assist small and mid-size businesses to install cybersecurity defense solutions and provide response services to support a remote workforce. For information about Progent's cybersecurity protection consulting services for telecommuters, go to endpoint security defense services for an at-home workforce.
Comprehensive Consulting and Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-level data center colocation sites in larger cities across the United States. Progent's Internet data center consulting experts can improve your system’s fault tolerance and performance by helping you choose a colo facility that meets the specific requirements of your enterprise such as geographic proximity, size, connectivity, affordability, and extra additional features and services. Progent’s data center IT services are intended for businesses with equipment located at colo hosting facilities and in need of on-demand on-premises assistance at the colocation site as well as online help from Microsoft and Cisco Premier professionals. Progent offers a variety of colo center support services such as system topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and installation of high availability systems, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.
Planning and Deployment Support for Skype for Business
Skype for Business Online has been retired and has been replaced by Microsoft Teams. Progent's Microsoft-certified Skype for Business integrators can provide consulting and debugging aid to help you to manage your local Skype for Business environment or migrate to a hybrid architecture that federates your local Skype for Business deployment with Microsoft Teams. Progent can assist you to plan and execute a cost-effective deoloyment for Teams that provides high availability and expandability. Progent can also validate your communications security strategy. If you want support upgrading to Microsoft Teams, call Progent's planning and migration services for Microsoft Teams and Teams Premium.
Ransomware Removal and Recovery Consulting
Recent strains of ransomware not only encrypt critical online files but also infiltrate many accessible system backup resources. Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware attack like Ryuk, WannaCry, Hermes, Cerber, TeslaCrypt, or Locky. For more information, visit ransomware cleanup and system recovery services.
ProSight WAN Watch Network Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to map, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance problems. Read about the entire ProSight suite of affordable network monitoring and management services for small and mid-size organizations.
Desktop and Mobile Device Unified Administration Consulting
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager design and deployment and Microsoft Intune consulting to centralize and simplify the administration of your desktops along with your web-facing mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older device and application management platform or assist you to modify your current SCCM 2016 environment to support your evolving business requirements.
Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer support expert for remote or on-premises assistance, phone
An index of content::
Spam filter Consultancy Services
Microsoft Teams Premium Installation
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
ISA 2004 Server On-site Technical Support
ISA 2000 Server Support Outsourcing
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Microsoft Experts Windows 2000 Configuration
Microsoft Windows 2000 Onsite Technical Support
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing pilot programs to reduce the technical risk involved with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Windows Server 2008 Hyper-VI Integration Services
Setup and Support Microsoft Windows 2008 R2
Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, troubleshooting, and training services to help your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
Windows 8.1 DirectAccess Outsource
Consulting Windows 8.1 Upgrade
Progent's Microsoft-certified experts can deliver a range of network consulting services to help organizations of any size to install, manage, and support IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following proven methodologies.
Email Virus Fingerprint Professional
ProSight Email Data Loss Protection Professional
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Consulting MFA and Single Sign-on (SSO)
Duo Zero Trust Security Online Troubleshooting
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Top Supplemental Support Desk Specialist
Call Center Sharing Support and Integration
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Exchange Server Upgrade Consulting
Microsoft Exchange 2010 Migration Consult
Progent offers comprehensive support for every step of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software licenses and equipment needed, recommended vendor sourcing, system testing at customer site or at Progent's test facility, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for client's IT group and end users.
24x7 Specialist Linux Network Monitoring, Nagios and MRTG
Emergency Nagios Computer Consulting
Network monitoring commonly consists of tracking a network's resource utilization to help identify data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX support professionals provide small businesses and developers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
Data Protection Manager 2016 and SharePoint Information Technology Consulting
Data Protection Manager 2016 Troubleshooting Computer Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for key workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, deploy, administer, and repair an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to help you through challenging issues or provide end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and within your budget.
Q and A about Freelance Cisco Consulting Telecommuting Jobs
Questions about Network Engineering Virtual Office Job
To see replies to frequent enquiries about being a consultant at Progent, refer to Employment at Progent FAQs.
Online Cisco Certified CCIE Computer Service
Cisco Router Computer Consulting Services
Progent's CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, implement, manage, tune, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for public networks.
Microsoft Office SharePoint Server 2013 Help and Support
SharePoint Server Information Technology Consulting
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a common location for your workers or customers to connect to, manage, distribute and manipulate useful data, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information they've developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Wireless Security Consultant
Network Security Engineer
Progent's qualified cybersecurity experts can oversee security tests of enterprise-wide security to validate your organization's cybersecurity profile compliance with key industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand company-wide security audits, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's qualified security engineers can also conduct comprehensive information security assessments to evaluate your company's compliance with recognized industry security standards including FISMA, PCI, and ISO 17799.
Solaris Upgrade Consulting
Sun Solaris Upgrade
Progent can assist your business to design and execute an efficient transition from a Solaris-based IT environment to a network powered by Windows and capable of running Microsoft's popular office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to preserve your information and reduce business discontinuity by developing an effective transition strategy that preserves your existing assets in Solaris application and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, migration planning and testing, MS Exchange migration support, data and application software migration, and server and mass storage transition and consolidation.
Windows 2000 Network Consulting
Windows 2000 Server Support and Setup
Progent's certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include system design, installation, project management, local and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Sodinokibi ransomware recovery Professionals
WannaCry ransomware recovery Services
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Ekahau Onsite Wi-Fi Site Survey Onsite Technical Support
Largest Ekahau Predictive Wi-Fi Site Modeling Remote Consulting
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, install, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
Acronis Backup Services
Acronis Backup Professionals
Progent offers economical online support from engineers skilled in a broad range of products and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent offers help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup/restore solutions for a variety of topologies such as on-premises, remote, cloud, or a mix.
Jobs Q&A about Microsoft Consulting
Freelance Jobs FAQ about Senior Network Engineer
To see replies to common enquiries concerning being a consultant at Progent, see Employment at Progent Questions and Answers.
Microsoft Windows 2003 Support and Setup
Consulting Services Windows 2003 Server
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, installing, administering and troubleshooting powerful information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
County Government Exchange Engineer
Local Government Exchange Consulting Services
Progent has extensive experience delivering a full-spectrum of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel costs and solves issues more quickly than onsite support.
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