Expanding your remote workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Albany company to pick the right tools and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers services that go from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Albany, New York businesses to succeed with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Data Protection for Telecommuters
The field of Data Protection involves saving and recovering critical data in order to avoid data loss and minimize restoration time and effort in case of storage problems resulting from equipment breakdowns, programming hiccups, operator error, malware, or other causes. Reliable data protection solutions can be particularly challenging to design and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for an at-home workforce must cover diverse kinds of personally owned endpoint devices. Progent offers quick remote help from consultants familiar with a broad range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and unified management.
  • Disaster Recovery/Business Continuity strategies typically envision circumstances that require a quick changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your business to develop, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Albany, New York company, call 1-800-993-9400 or go to Contact Progent.