Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and corporate processes. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Albany organization to pick the right tools and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Albany, New York businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, data security, backup/restore solutions, and streamlined management.

Data Protection Solutions for Telecommuters
The field of Data Protection covers backing up and restoring critical information in order to avoid data loss and reduce restoration time and effort in the event of storage system failures due to hardware issues, software hiccups, operator mistakes, malware, or any other reason. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for an at-home workforce must cover multiple types of user-owned endpoint devices. Progent can provide quick remote access to consultants familiar with a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity plans often envision scenarios that require a temporary changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist your business to create, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Albany, New York organization, phone 1-800-993-9400 or go to Contact Progent.