Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Albany organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services that go from as-needed guidance for getting you over occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Albany, New York organizations to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Data Protection for Telecommuters
The field of Data Protection involves saving and restoring vital data in order to prevent data loss and reduce recovery time in the event of storage problems resulting from equipment issues, programming glitches, human error, malware, or other causes. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for remote workers must cover diverse kinds of personally owned endpoint devices. Progent offers quick remote help from consultants knowledgeable about a wide array of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist you to create, document and test a DR/BC plan that includes the process of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Albany, New York company, call 1-800-993-9400 or refer to Contact Progent.