Enlarging your at-home workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Albany organization to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Albany, New York businesses to succeed with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Data Protection Solutions for Teleworkers
Data Protection covers saving and recovering critical information in order to prevent data loss and reduce recovery time and effort in case of storage problems resulting from equipment breakdowns, software glitches, human mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for telecommuters must cover diverse types of personally owned endpoints. Progent can provide fast online help from consultants knowledgeable about a wide array of products for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist you to create, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Albany, New York organization, phone 1-800-993-9400 or refer to Contact Progent.