Expanding your at-home workforce may have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can help your Albany company to select the right technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent offers services that go from as-needed expertise for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Albany, New York businesses to succeed with any facet of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring critical data so as to avoid data loss and reduce restoration time and effort in case of storage problems due to hardware issues, software glitches, user mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for teleworkers must cover multiple kinds of personally owned endpoints. Progent offers quick remote help from consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can help your business to create, document and validate a DR/BC strategy that includes the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Albany, New York business, phone 1-800-993-9400 or visit Contact Progent.