Expanding your remote workforce can have a significant effect on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Albany company to select the right tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from as-needed expertise for getting you over occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Albany, New York businesses to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Data Protection for Teleworkers
Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce restoration time and effort in the event of storage system problems resulting from hardware breakdowns, software glitches, user mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to design and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must cover multiple types of user-owned endpoint devices. Progent can provide quick remote access to experts knowledgeable about a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes fine-grained restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity specialists can help your company to develop, document and test a DR/BC plan that includes the logistics of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Albany, New York company, call 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Progent's certified ISA Server consulting experts have long backgrounds developing ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet system.

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    Progentís Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or customers to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with other people. It allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the data theyíve developed in a way that makes data convenient to locate, retrieve and apply.

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    Microsoft Office Communications Server delivers IM and Real Presence in a scalable, enterprise-grade solution featuring advanced security, transparent integration with additional Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, increased individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the advantages of Office Communications Server throughout your whole organization.

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    Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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