Albany Telecommuters Integration Consulting and Support
Data Protection Technology Consulting
Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Albany organization to pick the right tools and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent can assist Albany, New York companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and unified management.
Data Protection Solutions for Remote Workers
Data Protection involves saving and restoring vital data so as to prevent data loss and reduce recovery time and effort in case of storage system failures due to equipment issues, programming glitches, user error, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for telecommuters must address multiple types of personally owned endpoint devices. Progent offers quick online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can assist your business to create, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Albany, New York business, call
An index of content::
Open Now Support Hornetsecurity Altaro 365 Total Teams Chat Backup
Hornetsecurity Altaro 365 Total SharePoint Backup Specialist
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Meraki Wireless Access Point Consulting
Meraki Cloud Management Consultant Services
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
MCSE Expert Certified Security Consultancy NoderZero Threat Assessment
NoderZero Threat Assessment Cybersecurity Organization
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
Configuration Part-Time CIO
CIO Online Technical Support
Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible technology to improve business processes so they align more closely with your corporate goals. Your business can create and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
WatchGuard Firebox T70 Firewall Security Auditing
WatchGuard XTM Firewall Computer Security Specialist
Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
24-7 Cisco Security Professional
24/7 CCIE Expert Certified Remote Support Services PIX
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.
Top Ranked SCVMM Migration Help and Support
Top VMM Management Server Consultant
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from an earlier version of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment so you realize maximum return on investment.
Top Microsoft Teams with Exchange Online Engineer
Microsoft Teams SIP trunking Services
Progent can assist your organization to design an upgrade to Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Postini Technology Consulting Services
Biggest Technology Consulting Services Antispam
E-Mail Guard is Progent's economical antispam and anti-virus service that gives small companies world-class defense from spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed antispam and anti-virus services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, irrespective of server vendor, hardware type, or geographic location.
Software patch management services Consultancy
iPad patch management Consulting Services
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Top Project Design Tuning Engineer
Project Requirements Definition Professional
For advanced project management support, Progent offers access to veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to best practices to make sure development or deployment projects are completed on schedule and within budget.
ProSight Remote Server Management Professionals
ProSight Remote Desktop Management Professionals
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical assets.
Immediate ransomware data recovery Consultants
Award Winning Avaddon ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Mirial Consult
Consulting Services Cisco TelePresence System 3210
Progent offers the support of a senior consultant with years of hands-on experience installing, managing, and upgrading immersive telepresence systems from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your ISP, and your telepresence platform vendor to help your organization maximize the strategic value of your telepresence ecosystem.
IT asset management Consulting Services
certificate expiration management Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Microsoft Small Business Server 2003 Remote Support
Microsoft Small Business Server Consult
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world background and broad experience in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments based on the SBS line of servers and applications.
Specialist Microsoft Windows 10
Windows 10 Engineer
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration consulting support.
Apple Mac and Windows Professionals
Onsite Technical Support MacOS and Windows
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows products. Progent's experience in Windows and Macintosh service makes it possible to offer expert assistance to companies that depend on these platforms to maintain their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft LCS Server 2007 Support
Microsoft Live Communications Server Consulting
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring advanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
Polycom OTX Telepresence Consulting Services
Consultant Polycom Telepresence
Progent can provide the expertise of a veteran specialist with extensive hands-on experience installing, maintaining, and enhancing telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support group, your ISP, and your video conferencing technology vendor to assist your organization maximize the business value of your video conferencing ecosystem.
Altaro VM Backup Encryption Computer Consultants
24 Hour Hornetsecurity Altaro VM Backup and vSphere Integration Support
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Tracking Service Costs Professional
Microsoft Experts Consulting Services Service Reporting
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each staff member to each client. The discipline of documenting and organizing support activity allows more effective service and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
InDesign Learning
Training Professional Photoshop CS5
Progent's Mac experts can support the creative aspect of Mac computing by providing consulting services and education in graphics, sound, and video. Progent's support professionals can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Exchange 2013 Upgrade Consultant
Exchange 2013 VoIP Remote Consulting
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect key IT areas including manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Ubiquiti UniFi WiFi access point Professionals
Consultant Ubiquiti WiFi management
Progent offers quick access to the expertise of veteran wireless specialists who can help you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi Wi-Fi APs for your required signal coverage and throughput.
macOS Network Engineers
Computer Consulting macOS VoIP
Progent's Mac support engineers can assist you with a wide array of system foundation areas such as system architecture, remote and mobile access, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of planning, integrating, and maintaining a system infrastructure that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
After Hours Windows Server 2019 PowerShell IT Consulting
Windows 2019 Technical Support Services
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist you to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Award Winning Services Lync Server 2013 security
Microsoft Lync Server 2013 Services
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
Microsoft Exchange 2007 Specialists
Microsoft Exchange 2007 Edge Server Computer Consultant
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Computer Expert Small Business IT Outsourcing
Small Business IT Outsourcing Small Business IT Outsourcing Services
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services save your business from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By providing IT support service when you require it, offering specialized expertise for key technologies, offering value-added support such as 24x7 server monitoring, and billing only for support you receive, Progent gives you an economical solution for optimizing the business value of your small office network. Progent is the smart way for small organizations to build and maintain a robust and secure information network and to have quick access to the experienced support typically available only to businesses who are able to support a large internal IT organization.
Specialists Certified Cybersecurity Management
Certified Cybersecurity Management Specialist
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that information security managers are expected to master. CISM provides executive management the assurance that those who have earned their CISM certification possess the background and knowledge to deliver effective security administration and support consulting.
Aironet Wireless Access Point Integration Services
Cisco Prime Infrastructure Information Technology Consulting
Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or onsite configuration and troubleshooting support to assist you to design, implement, upgrade, optimize, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.
Ekahau Predictive Wi-Fi Site Design IT Consultants
Ekahau Predictive Wi-Fi Site Design IT Services
Progent's Ekahau-certified Wi-Fi experts can help you to design, deploy, optimize, manage and debug a Wi-Fi network customized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
CCIE Expert Certified Catalyst Wi-Fi 6/6E AP Site Survey Support Services
Network Consultants wireless VoIP phone integration
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Presentation Server Support
Citrix XenApp On-site Support
Progent's Citrix-certified consultants can assist you to design, install, administer, and support a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and support an off-site datacenter that features high uptime, enhanced security, and fast disaster recovery.
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