Enlarging your remote workforce can have a major impact on network architecture, security/compliance, and company processes. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Albany company to pick the appropriate tools and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed guidance for getting you over occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can help Albany, New York companies to with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Telecommuters
Data Protection involves saving and recovering critical data so as to avoid data loss and minimize restoration time in the event of storage failures resulting from hardware breakdowns, software glitches, human mistakes, malware, or other causes. Reliable data protection strategies can be particularly challenging to design and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for teleworkers must cover multiple kinds of personally owned endpoints. Progent offers fast remote access to experts familiar with a wide range of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that call for a temporary switch to telecommuting. Progent's expert disaster recovery planning consultants and business continuity consultants can assist your business to produce, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Albany, New York business, call 1-800-993-9400 or go to Contact Progent.