Expanding your telecommuter workforce can have a major impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Albany company to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Albany, New York organizations to succeed with any facet of creating a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, security and compliance, data protection solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection covers backing up and restoring vital information so as to avoid data loss and reduce restoration time and effort in the event of storage system failures resulting from equipment issues, programming hiccups, user mistakes, malware, or other causes. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must address diverse types of user-owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your business to produce, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Albany, New York company, phone 1-800-993-9400 or refer to Contact Progent.