Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful products for achieving location-independent access to messaging, scheduling, web applications, and other vital business data. Progent offers Albany, New York businesses support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Technical Support for BlackBerry BES Server
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of vital management tasks ranging from smartphone deployment and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user and group settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's high-availability architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the overall health of your solution

Professional BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the Albany region or throughout New York. Progent's seasoned online consulting experts have helped IT organizations resolve network issues and reduce IT service expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of issues associated with BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online support for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support costs at a minimum and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent provides clients access to consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers deserve to know that their computer support professionals have formal testing plus extensive real-world experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications such as the CCIE confers priority for significantly better vendor assistance than is offered to uncertified consultants, allowing Progent to deliver customers a higher level of computer service. In addition, recognized credentials such as CISSP or ISSEP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.

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  • Windows Server 2016 Cluster Operating System Rolling Upgrade Support and Help
    Windows Server 2016 Disaster Recovery Planning Support Services

    Progent's certified information technology experts offer Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

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  • SentinelOne Singularity Control Integration Consultants SentinelOne Extended Detection and Response Consulting

  • Microsoft Exchange Server 2016 Upgrade Planning Setup and Support
    Microsoft Exchange Server 2016 Migration Technology Consulting

    Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including planning HA system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • SharePoint 2013 Consultant Services Albany-Schenectady 24-7 Microsoft SharePoint Server 2013 Support and Help Albany, NY
  • SharePoint 2019 Microsoft Flow Consultant Services SharePoint 2019 and Windows Server Computer Consultants
  • SharePoint Online Support and Help SharePoint 2013 Community Sites Support and Setup

  • Consult WiFi 6/6E Troubleshooting
    WiFi 6/6E Upgrade Professionals

    Progent can help you plan, configure, manage, and repair an efficient Wi-Fi network architecture, recommend sensible hardware and software, and configure access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11ac wireless network security plan that is well integrated with the security plan for your entire corporate network.

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  • Solomon Design and Installation Applications Support Solomon

  • Coder Power BI Pro
    Power BI Premium Development Firm

    Progent's Power BI experts can assist your business to design, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can help you build and administer an on-premises, cloud based, or hybrid environment to run Power BI.

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    Internet Security and Acceleration Server Consultant Services

    Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company needs.

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  • Specialists SQL Server 2012 AlwaysOn 24x7x365 SQL Server 2012 AlwaysOn Computer Consultant
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  • Support Outsourcing Slackware Linux, Sun Solaris, UNIX Albany-Troy Gentoo Linux, Solaris, UNIX Remote Technical Support

  • Microsoft Enterprise Mobility Suite Consultant Services
    Intune Policy Settings Integration Support

    Progent's Intune consultants can help your organization to assess the strategic case for adopting Microsoft Intune for configuring and managing your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to define policies, plan and deploy test systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.

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  • Specialist Altaro VM Backup Cloud Management
    Hornetsecurity Altaro VM Backup and VMware ESXi Troubleshooting

    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to assist you to design, install, manage and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.

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  • Cisco Remote Access Tech Consultants
    Cisco Router Solutions Provider

    Progent's Cisco certified networking consultants have extensive background assisting ISPs to design, deploy, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for shared public networks.

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    Offsite Workforce Endpoint Security IT Consulting

    Progent can assist small and medium-size organizations to implement security defense systems and deliver mitigation services to support a remote workforce.

  • Top Programming Company .NET macOS DotNET Software Reporting
  • Top Quality CRISC Certified Network Risk and Information Systems Control Architect Consultant Services Consultant Services CRISC Certified Risk and Information Systems Control Architect
  • Top Quality Hornetsecurity Altaro 365 Total SharePoint Backup Support and Help Urgent Hornetsecurity Altaro 365 Total SharePoint Backup Support and Integration
  • Top Ranked Albany At Home Workers Help Desk Call Center Solutions Consultants Albany Telecommuters Guidance in Albany - Help Desk Outsourcing Consultants Albany-Schenectady, New York, America
  • Top Ranked Google Cloud IAM Consulting Google GCP Cloud solutions Specialists
  • Windows 2008 Server Network Consulting Windows Server 2008 Professional
  • Windows Server 2008 R2 Remote Support Technology Professional Microsoft Windows Server 2008 R2
  • Windows Server 2012R2 Multitenancy Professionals IT Consultants Windows Server 2012 R2 Live Migration
  • Windows Server Update Services Specialist Microsoft Software Update Services Configuration
  • Windows, UNIX, Solaris Outsourcing UNIX, Windows Professional
  • Wireless Internet Network Consulting 802.11ax Migration Online Troubleshooting

  • Linux Online Consult
    Solaris Remote Engineers

    Progent provides national urgent technical support and troubleshooting services for businesses who operate Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Remote IT help offers optimum leverage for your information technology budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Advanced online support utilities and skilled technicians and engineers allow Progent to solve most network problems without wasting time and money by going to your location. In most of cases your network problems can be dealt with over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help you with the most difficult network issues.

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