Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for achieving anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent offers Albany, New York businesses the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry handsets have push-based connectivity with Exchange email and to IM-enabled software through Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can show you how to design, deploy, and maintain BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Albany, New York who need fast and economical access to a certified BlackBerry consultant, Progent provides effective online help from a seasoned support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's client testimonials.)
Online support eliminates travel expense and lets engineers fix technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online help for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to decide which management model and physical components meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
In order to contact Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.