Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Albany, New York businesses the services of BlackBerry-premier professionals who can help organizations to manage their BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online support model, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a centralized solution for controlling key tasks such as smartphone installation, updates, and deactivation while also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry BES Server offers a variety of data protection capabilities starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of protection to match the special needs of your company's environment. Progent's BlackBerry certified consultants can help you to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:
- Disable a smartphone
- Wipe information from a missing smartphone
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BES Server also provides flexibility in selecting ways to prevent users from installing or executing unsecure or unauthorized software. Progent can assist you to select protective processes such as:
- List exactly which programs are permitted on the device
- Prevent external programs from using non-volatile storage on the smartphone
- Determine what functions third-party applications can use on the BlackBerry smartphone
- Restrict the kinds of connections external applications running on the BlackBerry smartphone can establish
- Prevent all third-party software from being installed or run on the device
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
To ask Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.