Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful products for achieving location-independent access to messaging, scheduling, web applications, and other vital business data. Progent offers Albany, New York businesses support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
City | Address | Phone | Link |
Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Technical Support for BlackBerry BES Server
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of vital management tasks ranging from smartphone deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to do basic jobs such as:
Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
Professional BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the Albany region or throughout New York. Progent's seasoned online consulting experts have helped IT organizations resolve network issues and reduce IT service expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent can provide online consulting support for a wide array of issues associated with BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online support for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support costs at a minimum and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.
Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone