Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business data. Progent offers Albany, New York companies the services of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a single platform for handling critical tasks such as smartphone installation, updates, and retirement and also offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BES Server includes a variety of data protection options beginning with advanced encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to meet the special needs of your network. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them remotely. Samples of these over-the-air selectable security features include:
- Disable a device
- Wipe information from a missing or stolen device
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry BES Server also offers flexibility in selecting how to prevent users from loading or running unsafe or prohibited applications. Progent can help you to select blocking techniques like:
- List exactly what programs are permitted on the device
- Block third-party software from using non-volatile storage on the smartphone
- Select what resources external applications can access on the BlackBerry smartphone
- Limit the kinds of access external applications running on the smartphone can establish
- Prevent all third-party applications from being installed or executed on the device
Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Albany, New York who want quick and economical access to a certified BlackBerry support expert, Progent offers effective online help from a veteran support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel costs and enables specialists to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional support in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software versions, server hardware and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Professional
In order to contact Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.