Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Albany, New York businesses the services of BlackBerry-premier professionals who can help organizations to manage their BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online support model, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
518-641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
716-442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
585-471-2777 Rochester Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a centralized solution for controlling key tasks such as smartphone installation, updates, and deactivation while also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server offers a variety of data protection capabilities starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of protection to match the special needs of your company's environment. Progent's BlackBerry certified consultants can help you to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Wipe information from a missing smartphone
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BES Server also provides flexibility in selecting ways to prevent users from installing or executing unsecure or unauthorized software. Progent can assist you to select protective processes such as:

  • List exactly which programs are permitted on the device
  • Prevent external programs from using non-volatile storage on the smartphone
  • Determine what functions third-party applications can use on the BlackBerry smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry smartphone can establish
  • Prevent all third-party software from being installed or run on the device

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
To ask Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



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    Progent can provide economical online support from IT engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent can provide expertise for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to install, enhance, or maintain data backup systems for a variety of environments such as local, remote, cloud, or hybrid.

  • Small Business Consulting Technology Consulting Small Office
  • Small Business Information Technology Outsourcing Specialists Small Office
  • Small Office Integration Services Immediate Small Company Consultants
  • Small Office Small Business Computer Consulting Group Small Offices Configuration

  • Consultant Microsoft Exchange 2000
    24 Hour Microsoft Certified Partner Exchange 2007 Help and Support

    Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting messaging solutions for companies in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, high uptime, easy connectivity for remote and wireless users, efficient administrative tools, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 Server or Exchange 2013 Server.

  • Solaris Support and Setup Solaris On-site Support
  • SonicWall NSA 4650 Firewall Cybersecurity Firm Top Rated SonicWall Consultant
  • Specialist Macintosh OS X Macintosh OS X Remote Troubleshooting
  • Spotlight and Outlook for Mac Technical Support OS X and Exchange Onsite Technical Support
  • Stealth Penetration Testing Network Consultant Stealth Penetration Testing Security Companies
  • Suse Linux, Solaris, UNIX Technical Consultant Albany Slackware Linux, Sun Solaris, UNIX Support and Integration Albany New York
  • Technical Support Windows SharePoint Services Consultant SPS 2010

  • After Hours Small Business Managed IT services Engineers
    Urgent Remote Network Monitoring Professionals

    Progent's ProSight family of managed services are geared to offer organizations who have minimal in-house network administration and support teams with affordable access to world-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of routine administrative tasks, continual absorption of new information technology, graceful transition from older systems to modern solutions, improved alignment of computer technology with strategic goals, access to veteran network experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.

  • Technology Consulting Services SQL Server Management Studio Top Ranked Remote Consulting SQL Server 2012
  • Top Microsoft Windows Server 2016 Troubleshooting Expert Microsoft Certified Windows 2008 Server Support Services
  • Top Quality Small Business Server Support Windows 2019 Server Albany-Schenectady Windows 2008 Server Security Consulting Albany

  • Engineers Skype for Business Instant Messaging
    Skype for Business and iPad Services

    Progent's consultants offer online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified network security consultants can assist you design and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

  • Top Quality Solaris Upgrading Solaris to Windows Migration Consultants
  • 24 Hour BlackBerry Exchange Network Architect Albany, New York
  • Top Ranked Citrix Desktop Studio Online Support Services Services Citrix XenDesktop desktop virtualization
  • Top Ranked Network Consultant 2500 Wireless Controller wireless LAN controller IT Services
  • Trend Micro Scanmail Small Business IT Support Firms Microsoft Experts Consultant Exchange Hosting
  • UNIX Upgrade Consultants Solaris to Windows Migration
  • Vermont IT Outsourcing Firm Minnesota Information Technology Consulting Companies

  • Troubleshooting Windows SharePoint Services
    Windows SharePoint Services On-site Technical Support

    Progent's Microsoft-authorized experts can help you evaluate the economic case for deploying Microsoft SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint for your circumstances, offer setup and integration services, assist you to set up MS SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint 2007, design a comprehensive security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.

  • Windows 2000 Specialist Urgent Windows Server 2000 Migration Consultants
  • Windows 7 Security Technical Support Windows 7 Security Technical Support
  • Windows 8.1 Training Support and Setup Microsoft Windows 8.1 Migration Support and Help
  • Windows Server 2008 R2 IT Consulting Windows 2008 R2 Network Consulting
  • Windows and Solaris Remote Consulting Consulting Windows and UNIX

  • IT Consultants Office 365 hybrid solutions for Exchange
    Hybrid Office 365 solutions Specialists

    Office 365 is Microsoft's growing suite of productivity applications and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans intended for customers ranging from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.

  • Work from Home Cloud Integration Support Services Remote Workers Cloud Integration Support
  • XenApp Virtual Applications Specialists Citrix XenApp Windows Application Delivery Consultants

  • Biggest Microsoft Lync Server 2013 Consulting Services
    Lync Server 2013 security Engineer

    Progent's consultants can help you to evaluate the value of Lync Server 2010 for your business and can assist you to design and execute a rollout of Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition help you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and offer online seminars and ongoing support for Microsoft Lync and other Microsoft platforms.

  • application Testing Lab Consult Emergency QoS Test Lab Consultants
  • iPhone Integration Computer Consultant 802.11ax Management Troubleshooting

  • Juniper SSG140 Router Compliance Auditor
    Juniper SSG140 Router Security Consultancies

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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  • wireless IP phones and Aironet APs Support and Help Wi-Fi IP phone integration Help and Support
  • BlackBerry Professional Software Solutions Provider Albany-Troy, New York

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