Mobile Support
Albany, New York IT Networks
BlackBerry Smartphone Support
Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Albany, New York companies the services of BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Consulting and Technical Help for BlackBerry BES Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide variety of crucial administrative tasks ranging from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Update BlackBerry smartphone software remotely
- Control user and group configurations with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's high-availability infrastructure using VMware
- Install BlackBerry devices remotely
- Set custom management roles
- Automatically track and report on the integrity of your BlackBerry solution
Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For companies in Albany, New York who want quick and affordable help from a certified RIM BlackBerry support professional, Progent provides efficient online assistance from a seasoned support staff who have provided network solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Remote support avoids travel expense and enables specialists to solve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer expert help in areas including fixing synchronization issues, deploying BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can also help you to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web browsing, wireless connections, IM, PC software configuration, and Desktop Redirector.
As a leader in delivering countrywide online consulting services for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by resolving issues promptly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about professional assistance for BlackBerry mobile wireless solutions, call
An index of content::
SQL Server 2017 Standard Consultant
SQL Server 2017 Application Migration Support Outsourcing
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
CISA Certified Network Security Audit
CISA Certified Auditor Security Organizations
The CISA credential is a recognized qualification that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant able to help companies in the fields of information systems audit process, information technology enforcement, network assets and architecture lifecycle, information technology support, safeguarding of information assets, and disaster recovery preparedness.
Cisco Firepower 1000 Series Firewalls Computer Consulting
Consultant Services Cisco ASA Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that include branch offices, data centers, and cloud resources.
ISA 2004 Standard Edition Server Professionals
ISA Server Support and Setup
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Online Support Exchange Server 2003
Microsoft Certified Partner Network Engineer Exchange 2003 Upgrade
Progent's certified professionals offer technical support and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange 2003 Server include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
SQL Server 2012 Performance Tuning Configuration
SQL Server 2012 AlwaysOn IT Consulting
Progent can provide the expertise of certified consultants and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
On-site Technical Support SQL Server 2019 Machine Learning Server
SQL Server 2019 and Hyper-V Consulting Services
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in system design and integration, software development, SQL Server management, and network security.
Meraki Wireless AP Online Support Services
Meraki MR52 Access Point Technology Consulting
Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and support services to help your organization to plan, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also help you to plan and deploy hybrid environments that integrate local and cloud-based services and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
eCommerce Programming Companies
Applications Contract Development
For custom application development, Progent can supply software design experts to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
ransomware hot line Engineers
Technology Professional Egregor ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Windows Server 2019 Specialist
24x7 Professionals Windows Server 2012 R2
The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on experience and broad knowledge in planning and building seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's IT services can assist you with planning, installing, administering, and supporting Windows Server systems that maximize the productivity of your computer network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Windows and UNIX Professionals
24-7 UNIX, Windows Consulting Services
Progent's UNIX family consulting experts provide small and mid-size companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience provides you with an easy one-stop source to help you create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Top Rated Exchange Server 2007 Configuration
24/7 Microsoft Exchange 2007 Technology Professional
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Windows Server 2012R2 Configuration Manager Technical Support Services
Windows Server 2012R2 Clustering Consultants
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network administration, assist with application development, and generate and validate a DR/BC plan.
24/7/365 Professionals VoIP
Cisco VoIP Consultants
Progent's CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Benefits for Certified Freelance Jobs
Compensation for Telecommuting Cisco Consulting Freelancing Job
Progent's compensation structure is built on revenue sharing, so similar to working as an independent contractor, your earnings are directly driven by your work effort. Certain of our support staff stress lifestyle issues and choose to work at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms like mountain biking, car racing, skiing, surfing, travel, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to earn major dollars through lots of effort and long days. Progent completely supports either end of the spectrum plus everything in the middle.
Microsoft Windows Server Essentials Consulting
Windows Server Essentials and Exchange Services
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management to help you design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Microsoft Certified Partner Windows Server 2012 R2 Engineer
Expert Microsoft Certified Windows 2008 Server Configuration
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on experience and in-depth knowledge in designing and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can help you with designing, deploying, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
WSUS Consultant Services
Windows Server Update Services Professional
Microsoft Windows Server Update Services enables IT administrators to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up user's computers, establishing the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.
Remote Employees Collaboration Integration Support
Remote Workers Collaboration Software Computer Consultant
Progent can help small and mid-size companies to implement collaboration software to make it easy for their at-home workers to benefit from positive teamwork with fellow workers and customers.
Cisco PSTN gateways Technical Consultant
Cisco CUBE and ISR Routers Remote Consulting
Progent's Cisco CCIE-certified SIP integration consultants can help your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and offer cost-effective remote or onsite expertise to assist you to migrate efficiently to a productive communications environment that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
SQL Server 2014 Encryption Key Management IT Consultant
SQL Server 2014 Azure Backup Consulting
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as planning, configuration, administration, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Technology Consulting Services 24x7 Network
IT Services Application Monitoring
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can afford a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages designed to assist you to detect and fix a an array of network problems before they can disrupt your business.
Security patch management Consultancy
Printer firmware patch management Consulting Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
Citrix Xen Hypervisor Specialist
Citrix Live Migration Consult
Progent's Citrix-accredited consultants can help you to evaluate the strategic advantages of XenServer and other Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology environment and help you to optimize resource utilization, performance, security and compliance, uptime, and disaster recovery.
Immediate Amazon AWS migration Expert Development
Developer Firm Amazon AWS integration
Progent can provide affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security.
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