Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful products for achieving anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent offers Albany, New York businesses the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry handsets have push-based connectivity with Exchange email and to IM-enabled software through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can show you how to design, deploy, and maintain BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Albany, New York who need fast and economical access to a certified BlackBerry consultant, Progent provides effective online help from a seasoned support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and lets engineers fix technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online help for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to decide which management model and physical components meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
In order to contact Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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  • BlackBerry Synchronization On Site service
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  • 24-Hour Information Risk Evaluation Technology Professional Consultants Wireless Security Inventory
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  • 24/7/365 Remote Workers Assistance in Albany - Endpoint Management Systems Consulting Services Albany-Schenectady, NY Top Rated Albany At Home Workers Management Systems Guidance Albany New York, United States
  • 24x7 BlackBerry Enterprise Server IT Services Network Consulting BlackBerry Smartphone
  • 24x7 Cisco Outsourcing Technology Albany, New York Cisco Computer Support Albany, New York
  • 24x7 IT Consultants wireless VoIP phone integration wireless VoIP phone and Aironet APs Network Consultant
  • 24x7 SharePoint Server 2013 Computer Consulting Albany Albany New York Professional Microsoft SharePoint Server 2010
  • 24/7/365 BlackBerry BES Outsourcing Firm Albany-Clifton Park
  • 9800 Series wireless controller Consulting Services 2500 Wireless Controller Remote Support Services
  • 9800-40 wireless controller Consulting After Hours CCIE Certified 9800-L wireless controller On-site Technical Support
  • Aironet 600 Access Point IT Consultant Aironet 3700 Access Point Computer Consultant

  • After Hours Cisco Routers Computer Consultants
    CCIE Certified Branch Routers Technical Support

    Cisco has developed an extensive product line of routers that includes routers built to deliver the protection, bandwidth, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

  • Albany Dynamics GP Customization Experts Albany Albany New York Award Winning Albany Microsoft Dynamics GP (Great Plains) Customization Help
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    Data Center Colocation Support and Help

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    24-Hour BlackBerry Smartphone IT Services

    Progent can provide the expertise of BlackBerry-certified experts who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, combined with Progent's efficient online support model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software seamlessly into their IT system.

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  • Consultant Services Azure Disaster Recovery
    Azure Stack integration Technology Professional

    Progent can help companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.

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  • Building to Building Wireless Case Studies Building to Building Wireless Case Study
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  • CCIE Certified Catalyst 9105w Access Point Onsite Technical Support Catalyst 9117 Access Point Online Support Services
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  • MRTG Computer Consultant
    Computer Consultants Nagios

    Network monitoring ordinarily involves tracking a system's resource utilization to help uncover throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals offer small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.

  • Case Studies Wireless Wireless Case Studies

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    Top Rated Windows 8.1 Client Hyper-V Technical Consultant

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    Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup/recovery system that reduces your exposure to ransomware and meets your business needs.

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  • Cisco PIX Firewall Upgrade Computer Engineer
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    Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified experts can help you design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

  • Exchange 2010 Computer Engineer Microsoft Exchange Server 2010 Support and Help
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    Progent's Cisco Catalyst Wi-Fi 6 AP consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless APs.

  • Albany, NY BlackBerry Wireless Small Business IT Consulting Firm
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  • Access Integration
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    Progent offers cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar classes for Access application programming and database administration.

  • ISA Server Support and Integration Microsoft ISA 2004 Server Help and Support
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  • Information Technology Consulting Microsoft Small Business Server Expert Microsoft Certified Remote Technical Support Windows Essential Business Server
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  • Juniper SA700 SSL VPN Security Audit Services Juniper SA2500 SSL VPN Testing
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  • Meraki Cloud Management Remote Consulting
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    Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support to help businesses of any size to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same access, performance, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progent's Microsoft and Cisco authorized experts provide three service programs to help mid-size and large organizations develop a cost-effective and productive internal Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and determine what packages may be excessively costly, lack key capabilities, or align badly with your company's business goals. Progent also provides short-term staffing for companies who need to augment their in-house Help Desk staff for special tasks or to fill in for vacationing or indisposed personnel.

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  • Cisco VoIP Phones and CUBE Consulting
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  • Microsoft SQL Server 2014 Specialist
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    MS Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package offering advanced security, seamless compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, increased worker productivity, and stronger IP protection with this easy-to-administer, highly available solution. Effective deployments of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.

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  • SQL Server 2016 Express Outsourcing
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    Microsoft SQL Server 2016 offers major improvements in performance, capacity, security and compliance, high-availability, BOYD support, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.

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  • Microsoft Certified Partner IT Training Network Consulting
    Expert Training Online Help

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