Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for maintaining location-independent access to email, calendars, web programs, and other vital business data. Progent can provide Albany, New York businesses the expertise of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry deployments or transition smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Integration Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized solution for controlling critical tasks such as device deployment, updates, and retirement and also providing a strong foundation for security and fault tolerance. BlackBerry BES Server supports seamless integration between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Integration Help

BES Server includes a wealth of data protection options starting with automatic data encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also allows excellent flexibility in adjusting levels of security to match the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and enable them remotely. Examples of these wirelessly selectable security features are:

  • Disable a smartphone
  • Wipe data from a missing or stolen smartphone
  • Disable Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also offers flexibility in selecting mechanisms to keep mobile users from loading or running unsafe or unauthorized programs. Progent can assist you to select protective techniques such as:

  • List exactly what programs are permitted on the device
  • Block external applications from allocating persistent memory on the BlackBerry device
  • Select which functions third-party programs can use on the BlackBerry smartphone
  • Restrict the types of access third-party programs running on the device can establish
  • Prevent all third-party applications from being loaded or run on the BlackBerry device

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Support from a BlackBerry-Certified Consultant
In order to contact Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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