Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent offers Albany, New York companies the expertise of BlackBerry-premier consultants who can help organizations to maintain their BlackBerry environments or transition efficiently to a modern mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently resort to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT network.
Progent's consultants can assist you with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a calendars, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to instant messaging-enabled applications through Microsoft Communications Server and Lync Server integration.

Progent's BlackBerry-certified consultants can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system design, deployment strategy and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software versions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Qualified Consultant
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless solutions, phone