Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Albany, New York businesses the services of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of any size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry technology seamlessly into their IT system.
Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, providing a single platform for controlling key tasks like smartphone deployment, updates, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.
BlackBerry BES Server offers a wealth of data protection options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in selecting levels of protection to match the specific requirements of your company's network. Progent's BlackBerry certified engineers can assist you to select advanced security features and activate them remotely. Examples of these over-the-air configurable security settings are:
- Lock down a smartphone
- Wipe data from a lost or stolen smartphone
- Lock out Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent BlackBerry users from loading or running unsafe or unauthorized software. Progent can help you to choose blocking processes such as:
- List precisely what applications are allowed on the device
- Block third-party applications from using non-volatile storage on the device
- Determine what resources third-party programs can access on the BlackBerry smartphone
- Limit the types of access external software running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being installed or executed on the BlackBerry device
Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Albany, New York who require quick and economical help from an authorized BlackBerry support expert, Progent offers effective online help from a veteran network support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel costs and enables specialists to fix technical issues quickly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in fields including fixing synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.