Mobile Consulting
Albany, New York IT Networks
RIM BlackBerry Support
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business data. Progent offers Albany, New York companies the services of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a single platform for handling critical tasks such as smartphone installation, updates, and retirement and also offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BES Server includes a variety of data protection options beginning with advanced encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to meet the special needs of your network. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them remotely. Samples of these over-the-air selectable security features include:
- Disable a device
- Wipe information from a missing or stolen device
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry BES Server also offers flexibility in selecting how to prevent users from loading or running unsafe or prohibited applications. Progent can help you to select blocking techniques like:
- List exactly what programs are permitted on the device
- Block third-party software from using non-volatile storage on the smartphone
- Select what resources external applications can access on the BlackBerry smartphone
- Limit the kinds of access external applications running on the smartphone can establish
- Prevent all third-party applications from being installed or executed on the device
Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Albany, New York who want quick and economical access to a certified BlackBerry support expert, Progent offers effective online help from a veteran support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel costs and enables specialists to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional support in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software versions, server hardware and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Professional
In order to contact Progent about professional assistance for BlackBerry mobile wireless integration, phone
An index of content::
Small Business IT Outsourcing Firms Small Business
Small Office Implementation Support
Progent's Microsoft and Cisco certified network consultants offer expert help with a broad range of products and technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent provides online help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex network problems, as well as the the support of CISSP-accredited security engineers to assist with complex security design and problem solving. Progent has provided online network support to businesses in all 50 states in the United States.
Urgent Computer Consultants Freelancing Jobs
Telecommuting Network Consultants Contractor Jobs
Progent is seeking a range of full-time workers such as motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless integration, high-availability environments, disaster recovery planning, data protection, and server virtualization. Progent is also seeking workstation support technicians, remote service specialists, and CISSP or CISA certified security consultants. We are also hiring experienced managers able to perform effectively in our high-growth, virtual office environment. Progent contracts independent consultants with in-depth knowledge and hands-on background in high-demand IT areas beyond our main technical focus. Progent's Experts Group hires independent consultants who can provide advice and development services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular operating systems such as Linux, Macintosh, or Sun, or can provide world-class help in technologies like telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors premier by us coordinate with our full-time engineers to deliver comprehensive IT services for small and midsize company networks.
Immediate VMware Site Recovery Manager and NSX Integration Consult
VMware SRM Disaster Recovery Consultant
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a DR system powered by VMware SRM.
Windows, UNIX, Solaris Support Outsourcing
UNIX with Windows IT Services
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Citrix Essentials for Hyper-V Specialists
Citrix Disaster Recovery Specialists
Progent's Citrix-certified consultants can help your organization to assess the potential strategic value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining management tasks.
SCCM MAM Online Support Services
System Center Configuration Manager Support Outsourcing
Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and offers a single point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Exchange Upgrade Technology Professional
Professional Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft-certified network engineers can help your organization to determine the value of Exchange 2010 for your company and can help your IT staff to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by improving your productivity, cutting the cost of hardware and service, streamlining administration, and integrating your vital communications platforms.
Firepower Management Center Online Troubleshooting
Firepower Configuration
Progent’s certified Cisco IT security consultants provide high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security gaps.
Nexus 5000 Switch Online Troubleshooting
Nexus Switch Support and Setup
Cisco Nexus series switches are intended to provide the performance, scale, availability, virtualization support, capacity, security and manageability needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and onsite consulting services to assist your business to plan an efficient network architecture, build pilot systems to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up proactive monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also help you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Consulting Services UNIX with Windows
Remote Online Support Services UNIX with Windows
Progent can assist your business to plan and execute a smooth migration from a UNIX-based IT environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and reduce business discontinuity by developing an effective transition strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing infrastructure, migration planning and testing, MS Exchange migration services, information and application software transition, and server and media transition and economization.
SharePoint 2019 Workflow Manager Remote Troubleshooting
Emergency SharePoint 2019 NGSC Online Help
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive intranet system.
Technology Consulting Wi-Fi
24-7 Cisco wireless controller Help and Support
Progent’s Wireless Consulting Services offer a fast, economical way for businesses of all sizes to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
24x7 SQL Server 2008 Migration Consultant
Microsoft SQL Server Network Installation
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and accessing company information and analytical programs on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Remote Wireless Site Survey Consultant
Wi-Fi RF Spectrum Analysis for Wi-Fi Troubleshooting
Progent’s Wireless Site Survey makes it easy to plan and install a wireless network customized for your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, QoS, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Remote Troubleshooting Small Office Network
Consulting Services Small Business Network
If you have a small business information system with 10 to 50 network clients, Progent's IT outsourcing services free your organization from over-reliance on an individual freelance service provider while giving you affordable and reliable access to high-quality technical expertise. By providing IT consulting help when you require it, offering advanced knowledge for critical technologies, offering value-added services such as automated server monitoring, and charging only for support you receive, Progent gives you an economical way for maximizing the business value of your small office information system. Progent is the smart way for small businesses to build and support a reliable and safe information system and to benefit from quick access to the skilled help typically restricted to enterprises who are able to afford a large internal IT organization.
Microsoft SMS Integration Services
Remote Technical Support Microsoft SMS Server
Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage PDAs and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, procedures and technologies to keep your IT network safe.
CISM Certified Security Management Technology Professional
CISM Security Companies
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that information security professionals are expected to learn. CISM provides executive management the confidence that those who have qualified for their CISM credential possess the background and capability to provide effective security administration and support consulting.
Professionals 64-bit Server
64-bit Processing Professionals
Progent’s Microsoft-certified consultants can assist your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit computing, design an affordable upgrade process that reduces business interruptions, and provide inexpensive, professional online help to assist your organization to install 64-bit operating systems and application software on your current hardware.
Consultant Rates IT Consultants
Consulting Hourly Price Server Troubleshoot Expert
Progent's pricing model is to bill for online support and on-premises help per minute. As a result, you owe just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for support services delivered during regular working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be forced to permit simple problems to fester.
Exchange 2003 Consultant Services
Exchange 2003 Engineer
Progent's Microsoft Premier engineers offer world-class support for major implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange Server installations or updates and can supply local technicians to assist large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.
Consultancy Slackware Linux
Biggest Configuration Suse Linux
Progent's Linux consulting experts offer small businesses and software developers help with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Certified Computer Consulting Company
Top Small Office Network Consultant Microsoft Certified
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete technical solutions for your IT system.
Emergency Extended Call Desk Online Support
Shared Help Desk Configuration
Progent’s Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft Teams AAD Connect Consulting Services
Microsoft Teams Migration from Skype for Business Technical Consultant
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Emergency Email Guard DLP Specialist
Email Encryption Key Management Consulting Services
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Windows and macOS Support
MacOS and Windows On-site Technical Support
Progent's support specialists in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless networks with full sharing and workgroup functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide expert assistance to companies that depend on these platforms to maintain their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Windows Server 2016 PowerShell Specialists
Windows Server 2016 Disaster Recovery Planning Network Consultant
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Catalyst Switching Setup and Support
Catalyst Switch VLAN Computer Consultant
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize the full benefits of bringing intelligent services into their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your IT network sufficiently available to handle real-time requirements, expandable to support growth, secure enough to guard confidential information, and designed for differentiating and managing traffic flows to streamline system operations. Progent's CCIE certified engineers can show you how to pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic protection policy and configure Cisco switches so they powerfully enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Technology Consulting Services Shared Help Desk
24/7 Online Support Services Virtual Help Desk
Progent’s Help Desk Co-management service allows your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
After Hours Lync Server 2013 and Active Directory Consulting
Microsoft Lync 2013 Support
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help you to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
VBA Programming Companies
CISM Security Security Java programming Consultant Services
For help creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database designers, and software project managers can help make sure you get the project done on time and within your budget. Progent's experienced application developers can provide cost-effective and expert remote help for jobs as simple as writing VBA macros for Office Excel or as challenging as developing line-of-business RDBMS applications based on SQL Server ,Oracle, or MySQL.
UNIX Migration Consultant
Sun Solaris Upgrade Help
Progent can assist your company to design and execute a smooth transition from a Solaris-powered information environment to a network powered by Windows and capable of running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce productivity disruption by designing an effective transition strategy that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, migration planning and testing, Exchange migration support, data and application transition, and server and media transition and consolidation.
Microsoft Virtual Machine Manager 2016 Integration Support
SCVMM 2016 and Operations Manager Remote Support Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from older versions of VMM, develop workflows for building and deploying virtual machines and hosts, implement high-availability compute and storage clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
UNIX with Windows Integration Services
Consultant Services Windows, UNIX, Solaris
Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Colocation Center Migration Help and Support
Data Center Colocation Technical Consultant
Colocation data centers make it possible for businesses to share world-class data centers for housing computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation program such as selecting and migrating to a colocation facility, creating network architecture, specifying hardware, on-site and on-line maintenance, establishing offsite network administration, and training your support personnel.
Online Troubleshooting Microsoft Exchange
Exchange 2007 Edge Server Consulting
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Largest Consultant Hourly Cost PC Consulting
Consultant Hourly Cost Onsite Support
Progent's pricing policy is to charge for remote service and in-person help by the minute. Consequently, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no minimum fee and requires no retainer for support services provided during normal working hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be forced to allow minor problems to fester.
Helpdesk for Remote Workforce Consulting Services
Teleworker Integration IT Services
Progent has 20 years of experience assisting small and medium-size organizations to plan, deploy, optimize, administer, and troubleshoot IT networks that incorporate at-home workers.
Remote Support Services Live Communications Server
Live Communications Server Support Services
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package offering enhanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased worker productivity, and stronger intellectual property protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add significant strategic value to your information network
Chief Information Officer Network Consultants
Part-Time CIO Troubleshooting
Progent offers the part-time assistance of a veteran Chief Information Officer who can offer strategic direction to help your company pick and maintain network technology to meet your current situation and that can be a firm basis for your growth. Progent's temporary Chief Information Officer services provide economic advantages to companies trying to maximize the benefits from their network expenditures but who are without the budget or unwilling to add one more high-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal position to provide objective recommendations along with expert technical help for creating IT systems that match the special needs of your business.
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