Cisco CCIE Remote and Onsite Computer Network Support Services
Albany Enterprise Computer Systems
For businesses of all sizes in Albany New York, Progent can provide convenient, quick, and affordable access to CCIE-Premier network experts. CCIEs are top-level networking experts who earn this prestigious recognition only after strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's internal engineers in analyzing problems with IOS or NX-OS software and coming up with workarounds or obtaining software updates to correct problems. A Cisco certified CCIE can pinpoint the cause of computer network problems stemming from network appliances or software.
Progent can provide affordable remote access to a CCIE expert so you can obtain timely assistance for complex network problems that are affecting productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Premier support professionals can connect to your network via state-of-the-art remote connectivity tools that allow them to perform fast and cost-effective diagnosis and resolution of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not easily available to smaller businesses. Progent is one of the rare service providers to make CCIEs available to assist small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE by telephone so that you can receive timely support for complex network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit remote network troubleshooting.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Progent has one of the biggest teams of Cisco-premier CCIE experts of any independent support company in the United States. Consequently, Progent offers world-class skill in delivering networking solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application support for a broad range of popular applications, Progent can deliver end-to-end IT solutions that optimize the strategic value of your network.
CCIEs represent an exceptional value since their depth of expertise enables them to fix the most complex problems quickly. In most cases, less seasoned engineers can burn up hours or days struggling with a problem that a certified CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced technical certifications including Microsoft MCSE, and a major network security credential such as CISSP or CISA. This allows Progent to offer complete services that incorporate a broad range of IT products without incurring extra costs and delays managing multiple consultants.
Patch Management for Cisco Network Appliances
Patch management is crucial and complicated process. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, unnecessary downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances like routers, firewalls, and wireless access points.
Progent has delivered top=level assistance for Cisco infrastructure appliances for more than twenty years and Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. To find out about Progent's service options for patch management, visit Progent's software update management solutions.
In order to find out more details concerning Progent's online and on-premises support services for Cisco network technology, select a subject:
- Overview of Progent's Cisco Network Support
- Fast and Affordable Remote Assistance from a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Expertise
- ASA 5500-X Series Firewall with Firepower Services: Consulting and Management Support
- ASA 5500 Firewall Consulting Expertise
- PIX 500 Firewall Engineering Support
- Cisco Routers Engineering Support
- Cisco Wireless Network Design Help
- Aironet APs Engineering Help
- Cisco Small Business WiFi Access Points Deployment Support
- Cisco Catalyst 802.11ax Wireless APs Planning, Configuration and Troubleshooting Support
- Cisco WiFi Controllers Consultants
- Cisco Meraki APs Engineering Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless IP Phone Configuration
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Deployment Services
- Meraki Switches Consulting and Support Services
- Cisco VPN and Network Security Engineering Assistance
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Design and Support for Cisco-based Data Centers
- Infrastructure Optimization Consulting for ISPs
- Centralized Network Management Techniques for Cisco Environments
- NetApp and Cisco Cloud Platform Consulting Services
Progent also offers a wide range of IT consulting expertise in vital practice areas to help businesses to turn Cisco infrastructure technology into a cohesive IT solution that provides strategic value. Some of the consulting services offered by Progent's experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and database development expertise, and temporary CIO services.
Progent can also help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
By offering an efficient full-service resource for IT generalists and application experts, Progent can deliver fast, affordable, and thorough IT solutions that match the unique needs of companies in Albany New York.
An index of content::
Jabber File Transfer Online Troubleshooting
CCIE Expert Certified Jabber File Transfer Remote Support
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the technologies that make up building an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
24x7 Lync Server 2013 and SQL Server Consult
Microsoft Experts Lync Server 2013 Mirrored Back End Servers Engineers
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to assist your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.
Microsoft SCOM 2012 Migration Troubleshooting
SCOM 2012 Infrastructure Monitoring On-site Technical Support
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Net Framework Programmer
Web Site Programming
If you want to revamp your corporate web site, build internal webs for applications such as human resources or worker education, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's consultants can also help you design and maintain a safe, robust server and communications network, including off-site and wireless access, to run your web solutions.
Top System Center 2016 Troubleshooting On-site Support
System Center 2016 Security Consultant
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced network support packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
24/7/365 Teleworker Integration IT Services
Work from Home Remote Support
Progent has two decades of experience assisting small and medium-size businesses to design, deploy, optimize, manage, and debug IT networks that support teleworkers.
Azure VHD Engineer
Design Firms Microsoft Azure firewall configuration
Progent can help small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Professionals Wireless Security
Security Specialists
Progent offers consulting for security analysis packages including Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to uncover potential security gaps. Progent has extensive experience with security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you design protection into your company operations, configure scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your IT system. Progent's security engineers are available to assist you to configure a firewall, implement safe remote access to email and data, and install VPN. Progent's accredited security consultants can test the security of web-based software and can conduct comprehensive security evaluations of company-wide security to validate your organization's compliance with important international security standards such as HIPAA, PCI, and ISO.
Office 365 authentication Network Engineer
Office 365 IDFix Support Outsourcing
Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently integrate local and cloud products and services.
Immediate Help and Support System Center 2012 Data Protection Manager
SCDPM 2012 Compliance Consulting
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of any size to design, deploy, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or full project management services. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Integration System Center 2016 and Windows Server 2016
Computer Engineer System Center 2016 Business Continuity
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing SCOM environments and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
24 Hour Sun Solaris Migration Consulting
Upgrade Consultant Sun Solaris
Progent can assist your business to design and implement a smooth transition from a Solaris-based information environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and minimize business disruption by developing an efficient migration plan that preserves your existing investments in Sun Solaris software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, migration planning and testing, Microsoft Exchange migration support, data and application software transition, and processor and mass storage transition and economization.
Catalyst Wi-Fi 6 AP Layout Professionals
Consulting Catalyst Wireless Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Windows Server 2016 PowerShell Computer Engineer
24x7x365 Microsoft Experts Information Technology Consulting Windows Server 2016 Scale Out Clusters
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft SQL Server 2016 Tech Consultants
Security Consulting Firms Microsoft SQL Server 2014
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Helpdesk for at Home Workforce IT Services
Work from Home Solutions Remote Support
Progent has 20 years of background helping small and medium-size businesses to design, install, optimize, manage, and troubleshoot information networks that support an at-home workforce.
Catalyst 4900 Switch Remote Support Services
Catalyst 3560 Switch Support Outsourcing
With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing smart traffic control to their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate real-time needs, expandable to facilitate growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE certified engineers can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security specialists can help you create a strategic security policy and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
64-bit Upgrade Network Consulting
64-bit Processing Consulting
Progent’s Microsoft-premier consultants can help your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit processing, design an efficient upgrade process that reduces operational interruptions, and offer inexpensive, professional online help to assist you to install 64-bit operating systems and applications on your current computers.
Co-managed Support Desk Integration
Supplemental Call Center Online Support
Progent's Microsoft authorized experts offer several service programs to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the various high-quality Help Desk software packages available and determine what products might be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional tasks or to fill in for vacationing or indisposed personnel.
Google Cloud hybrid cloud integration Consultancy
Consultant Google Cloud Security
Progent can provide affordable online and onsite consulting to assist businesses to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
ISA 2006 Support and Setup
Urgent Support and Setup Microsoft ISA Server 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and economical combination of security, convenience, and speed.
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