Cisco Certified On-site and Remote Computer Network Support Services
Albany Enterprise Computer Systems
For offices of any size in Albany New York, Progent offers convenient, quick, and affordable contact with CCIE-Premier network experts. Cisco CCIEs are top-level networking engineers who earn this prestigious certification only after rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complex issues associated with network deployment, repair, and optimization. Progent’s CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to correct problems. A Cisco certified CCIE can detect the origin of network problems stemming from network appliances or software.
Progent offers fast remote access to a CCIE expert so your company has the opportunity to obtain timely assistance for complex network problems that are affecting productivity but are outside the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE-Premier engineers can access your network using state-of-the-art remote support utilities in order to perform fast and cost-effective diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and so their skills are not readily available to smaller businesses. Progent is one of the rare support organizations to make CCIEs available to support small and medium sized companies. Also, Progent offers quick contact with a CCIE by telephone so that you can get timely help for urgent network issues that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network help.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Cisco's extensive selection of both new and legacy connectivity appliances familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, plus data security and VPN solutions. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's latest training programs to stay at the leading edge of network technology.
Software Update Management for Cisco Infrastructure Devices
Software update management is an essential and complex process. Prompt and correctly managed updating optimizes security, regulatory compliance, availability, and capability. Haphazard software update management can cause security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, needless offline stretches, or unavailability of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances such as switches, firewalls, and wireless access points.
Progent has provided high-end help for Cisco infrastructure appliances for over two decades and Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. To find out about Progent's service programs for firmware update management, go to Progent's software update management services.
In order to find out more details about Progent's world-class support services for Cisco network infrastructure, select a subject:
- Overview of Cisco Network Support
- Timely Online Help from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower Series Firewalls: Integration and Management Services
- Cisco ASA 5500-X Firewalls with Firepower: Configuration and Troubleshooting Expertise
- ASA 5500 Firewalls Engineering Support
- Cisco PIX 500 Firewall Management Help
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Engineering Services
- Cisco Aironet APs Engineering Services
- Cisco Small Business 100, 300 and 500 Wireless Access Points Consulting Support
- Catalyst Wi-Fi 6 Wireless APs Planning, Configuration and Troubleshooting Support
- Cisco WiFi Controllers Integration Consulting
- Meraki Wireless Access Points Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless IP Phone Solutions
- Cisco Jabber Consulting and Support Services
- Catalyst Switches Engineering Services
- Nexus Switches Support and Troubleshooting Services
- Meraki MS Switches Consulting and Support Expertise
- Cisco VPN and Network Security Integration Support
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Design and Support for Cisco-based Datacenters
- Infrastructure Design Expertise for Service Providers
- Remote Network Management Technologies for Cisco-powered Environments
- NetApp and Cisco Private Cloud Architecture Consulting
Besides Cisco technology, Progent's consultants offer advanced support for a variety of important facets of IT systems, allowing Progent to provide comprehensive business solutions for organizations of all sizes. A few core fields where Progent can deliver world-class expertise include:
- Microsoft Windows Server 2019 migration services
- Microsoft Windows Server 2016 Hybrid Cloud Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Network Infrastructure Management Services
- Microsoft Exchange 2010 Integration
- Security Vulnerability Assessment and Issue Remediation
- Disaster Recovery/Business Continuity Planning and Testing
- Microsoft SQL 2019 Integration, Microsoft SQL Server 2017 Migration and Microsoft SQL Server 2016 Development and Maintenance
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Database Development
- Windows Hyper-V System Design
- Hyper-V Integration
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Business Continuity Planning
- VMware NSX Network Virtualization Architecture and Integration
- Citrix XenApp and XenDesktop Virtualization Expertise
- Project Management Services
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting
An index of content::
Biggest IT Consulting Cisco Firesight
Firepower NGFW Firewalls Support and Integration
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Consult ProSight Remote Network Management
IT Management Outsourcing Technology Professional
Progent's ProSight family of managed services are intended to provide businesses who maintain small in-house IT support staffs with affordable help from enterprise-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of routine administrative tasks, continual adoption of new technology, smooth migration from older systems to modern solutions, close fit between computer technology with business objectives, guidance from veteran network experts, and freeing up management to focus on business issues rather than fast-evolving information technology.
Virtual Machine Hosting Consultant Services
Consulting ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in a solution that gives the highest degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Phone Support Services Small Business
24x7 Small Business Information Technology Consulting Firms
For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Top Ranked Remote Office Setup and Support
Immediate Branch Location IT Consultant
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that require network help with the flexibility common to with small companies but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a branch office situated anywhere in California or any area served by Progent's consultants, Progent can provide a wide array of on-premises and remote network support services and system architecture expertise.
Microsoft Forefront TMG Onsite Technical Support
Microsoft Forefront TMG 2010 Professional
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft consultants can assist you to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Forefront TMG 2010 from ISA Server.
SCDPM 2012 and Exchange Computer Consultant
Technology Consulting System Center 2012 Data Protection Manager
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to design, implement, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Exchange 2007 Edge Server Setup and Support
24x7 Microsoft Exchange Support and Help
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.
Consulting ProSight Private Cloud Services
Immediate Private Cloud Hosting for Virtual Data Centers Specialists
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital investments, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor independence.
Microsoft Access scripting Development Firm
Trainer Office Access
Progent offers affordable remote consulting services for all editions of Office Access including desktop and browser-based versions and offers expert assistance for application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom online training for Access application development and DBA services.
Juniper SSG140 Router Cybersecurity Firms
Cybersecurity Tech Services Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Consulting Services Operations Manager
Engineers System Center MOM
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.
WatchGuard XTM Firewall Evaluation
WatchGuard Firebox T-Series Firewall Network Consultants
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Microsoft Certified Expert Consult Lync Server 2013 and Cisco Unified Communications
Lync Server 2013 high availability Consultants
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future goals, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your management team and users. Progent has expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
SCVMM 2012 Online Support
VMM Console Outsourcing
Progent can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value.
Microsoft Certified Partner SharePoint Server 2007 Support and Setup
SharePoint Server 2007 Technology Consulting
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a common spot for your employees or clients to connect to, manage, distribute and manipulate relevant information, documents, and applications and to communicate with other people. SharePoint enables faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to support your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Hyper-V 2016 PowerShell Engineer
Hyper-V 2016 On-site Support
Hyper-V 2016 incorporates key technologies initially designed for and proven on Azure, one of the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade plan, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
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