Cisco Technology On-site and Remote Network Support
Albany Enterprise IT Network Infrastructure
For organizations of all sizes in Albany New York, Progent offers convenient, fast, and affordable communication with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who earn this elite certification by completing rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network interfacing, troubleshooting, and optimization. Progent’s CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining program patches to correct problems. A Cisco CCIE has the experience to detect the cause of network problems stemming from network appliances or applications.
Progent can provide fast and affordable online access to a CCIE expert so that you can get high-level help for complicated network problems that are impacting business productivity but are outside the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified consultants can connect to your network via state-of-the-art remote connectivity tools in order to perform rapid and efficient analysis and resolution of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their services are not easily available to smaller organizations. Progent is one of the few support organizations to make CCIEs accessible to assist small and medium sized companies. Also, Progent offers fast access to a CCIE remotely so you can receive timely help for complex network problems that are hurting worker efficiency. To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's remote network help.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Cisco's extensive family of current and legacy infrastructure products supported by Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network products. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support firm, Progent has privileged access to Cisco's internal experts and Cisco's latest learning resources to keep at the vanguard of connectivity technology.
Patch Management for Cisco Network Devices
Patch management is a vital and complex task. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility issues, slow or erratic performance, needless downtime, or unavailability of important functions. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and wireless access points.
Progent has delivered advanced support for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable option for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. To learn about Progent's service programs for patch management, go to Progent's patch management service plans.
In order to find out more details about Progent's world-class support for Cisco technology, choose a topic:
- Overview of Cisco Expertise
- Fast and Affordable Remote Access to a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower NGFW Series Firewalls: Integration and Troubleshooting Services
- ASA 5500-X Firewall with Cisco Firepower: Configuration and Troubleshooting Services
- ASA 5500 Firewalls Consulting Expertise
- Cisco PIX Series Firewall Consulting Expertise
- Cisco Routers Engineering Services
- Cisco Wireless Consulting Help
- Cisco Aironet Wireless Access Points Design Services
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Help
- Catalyst 802.11ax Wi-Fi 6/6E APs Planning, Configuration and Debugging Services
- Cisco Wireless Controllers Support Services
- Cisco Meraki Access Points Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Wireless IP Phone Integration
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Engineering Expertise
- Nexus Switches Configuration and Maintenance Services
- Cisco Meraki MS Switches Deployment Services
- Cisco VPN Consulting Services
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Infrastructure Design for Cisco-based Datacenters and Colocation Centers
- Data Center Optimization Expertise for Service Providers
- Streamlined Network Management Technologies for Cisco-powered Environments
- NetApp and Cisco FlexPod Cloud Architecture Consulting
Progent can also provide a broad selection of consulting services in vital areas to help companies to turn Cisco infrastructure technology into an integrated information system that delivers strategic advantage. A few of the services offered by Progent's experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, security compliance assessment, database administration and application services, and temporary CIO services.
Progent can also assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
By providing a convenient centralized source for IT generalists and specialists, Progent can deliver timely, inexpensive, and comprehensive IT solutions that meet the special needs of businesses in Albany New York.
An index of content::
Wi-Fi VoIP phone integration Network Consultants
wireless VoIP phone integration Consultants
Progent's Cisco wireless IP phone configuration experts can provide online and onsite assistance to help you create and maintain a Cisco Wi-Fi VoIP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
IP Address Management Online Technical Support
ProSight Remote Network Infrastructure Management Online Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important software patches, or isolating performance problems.
Consultants Microsoft Teams session border controller
Immediate Microsoft Teams hybrid Consultant
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Branch Offices Help and Support
Support Branch Office
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need network help with the responsiveness associated with with small firms but which includes effective communications, thorough documentation, and adherence to enterprise IT standards. If your corporation has a branch office located anywhere in or any area served by Progent's engineers, Progent can provide a broad range of onsite and on-line network consulting services and network design expertise.
CISSP-ISSAP Certified Technology Consulting Services
24-Hour CISSP-ISSAP Cybersecurity Architecture Professionals
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive experience with information security design. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.
Altaro Office 365 Backup Support
Altaro Office 365 OneDrive Backup IT Consulting
Progent is an Altaro partner and can design and manage a deployment of Altaro O365 Backup to preserve your M365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Small Business Consulting Company
Small Business Network Engineer
Progent is a leading innovator in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in handling the network service requirements of the chronically underserviced small business sector is the cumulative result of key technical and operational breakthroughs that have eliminated much of the conventional costs out of administering IT support, added unprecedented professional skill into the IT service system, and significantly streamlined the solution process.
Adaptive Security Appliances Remote Support
Online Support Services ASA 5550 Firewall
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Lync Server 2013 Back End Server Professional
Lync Server 2013 PSTN Gateway Consultant
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network calling. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.
Wireless Site Survey Technical Consultant
Online Wireless Site Survey Remote Consulting
Progent's Wi-Fi site survey services assist you to plan, deploy and debug a Wi-Fi network optimized for your facilities, offering you a WLAN that delivers the coverage, speed, capacity, QoS, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.
NetDocuments SetBuilder Specialists
Consultants NetDocuments and Exchange Server
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for law practices. Progent can provide remote access to NetDocuments consultants to help your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) solution powered by NetDocs.
Colocation Center Migration On-site Technical Support
Data Center Colo Engineer
Colocation sites allow businesses to share enterprise-class facilities for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy including choosing and moving to a colocation site, designing network topology, defining hardware, on-premises and on-line maintenance, establishing online network management, and education your support personnel.
VBScript programming Consult
Custom Software Development
If you need help writing, improving, or repairing applications for Windows, Linux, or for the Web, Progent’s expert team of programmers, relational database designers, and software project managers can ensure you get the project done on time and within your budget. Progent's experienced software programmers offer affordable and expert online consulting for projects as simple as creating VBA macros for Excel or as large as rolling out mission-critical database applications based on SQL Server or Oracle.
On-site Technical Support Windows Server 2016 Fault Domains
MCSE Expert Certified Windows Server 2016 VM Load Balancing Integration Support
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Amazon AWS enterprise hybrid cloud solutions Integration Companies
CISA Certified Security Expert Amazon AWS integration Engineer
Progent offers affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers occasional support to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Urgent Engineer SCVMM 2016 and PowerShell
After Hours SCVMM 2016 Storage Replica Integration
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy versions of VMM, design workflows for building and deploying virtual machines and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic advantages of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Technology Consulting Microsoft Exchange
Exchange 2007 Edge Server Onsite Technical Support
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Open Now Microsoft ISA Server 2006 Configuration
Internet Security and Acceleration Server 2006 Specialist
Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while enabling enhanced productivity by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and affordable balance of protection, convenience, and performance.
SMS Upgrade Computer Engineer
Network Consultant SMS Server Migration
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management tools. In addition to advising you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.
SQL Server 2019 Backup IT Consultants
Online Help SQL Server 2019 Disaster Recovery
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet system.
Microsoft 365 Android Integration IT Consulting
Microsoft 365 Planning Outsourcing
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans targeted at customers from individuals and households to enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Specialist Netwalker ransomware recovery
Nephilim ransomware recovery Consultant Services
Progent's proven ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Forefront Threat Management Gateway Specialists
Threat Management Gateway Consultant
Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft engineers can help your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
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