For offices of any size in Albany New York, Progent offers convenient, quick, and affordable contact with CCIE-Premier network experts. Cisco CCIEs are top-level networking engineers who earn this prestigious certification only after rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complex issues associated with network deployment, repair, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to correct problems. A Cisco certified CCIE can detect the origin of network problems stemming from network appliances or software.

Progent offers fast remote access to a CCIE expert so your company has the opportunity to obtain timely assistance for complex network problems that are affecting productivity but are outside the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE-Premier engineers can access your network using state-of-the-art remote support utilities in order to perform fast and cost-effective diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and so their skills are not readily available to smaller businesses. Progent is one of the rare support organizations to make CCIEs available to support small and medium sized companies. Also, Progent offers quick contact with a CCIE by telephone so that you can get timely help for urgent network issues that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network help.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Cisco's extensive selection of both new and legacy connectivity appliances familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, plus data security and VPN solutions. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's latest training programs to stay at the leading edge of network technology.

Software Update Management for Cisco Infrastructure Devices
Software update management is an essential and complex process. Prompt and correctly managed updating optimizes security, regulatory compliance, availability, and capability. Haphazard software update management can cause security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, needless offline stretches, or unavailability of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances such as switches, firewalls, and wireless access points.

Patch Management Services for Network Infrastructure Appliances

Progent offers software update management support for infrastructure devices from Cisco and other vendors

Progent has provided high-end help for Cisco infrastructure appliances for over two decades and Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. To find out about Progent's service programs for firmware update management, go to Progent's software update management services.

In order to find out more details about Progent's world-class support services for Cisco network infrastructure, select a subject:

Other Support Expertise Offered by Progent
Besides Cisco technology, Progent's consultants offer advanced support for a variety of important facets of IT systems, allowing Progent to provide comprehensive business solutions for organizations of all sizes. A few core fields where Progent can deliver world-class expertise include: By offering an efficient one-stop source for network generalists and specialists, Progent can tailor fast, inexpensive, and thorough IT solutions that address the unique requirements of businesses in Albany New York.



An index of content::

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft consultants can assist you to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Forefront TMG 2010 from ISA Server.

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