For businesses of all sizes in Albany New York, Progent can provide easy, fast, and affordable access to Cisco CCIE-Certified network experts. Cisco CCIEs are top-level networking engineers who earn this elite certification only after strenuous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated problems surrounding network interfacing, repair, and configuration. Progentís CCIE-qualified professionals work closely with Cisco's in-house staff in identifying problems with IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE can isolate the source of computer network difficulties stemming from hardware or software.

Progent offers fast and affordable online access to a CCIE specialist so you has the opportunity to obtain high-level assistance for complex network issues that are affecting productivity but are beyond the experience of your local IT support resources. Progent's CCIE-Certified support professionals can connect to your network via advanced remote support tools in order to provide rapid and efficient diagnosis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national ISPs, and consequently their help is not readily available to smaller businesses. Progent is one of the rare consulting organizations that makes CCIEs available to help small and mid-size businesses. In addition, Progent offers quick contact with a CCIE remotely so that you can get immediate support for urgent network issues that are reducing worker efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your network, go to online network assistance.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
518-641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
716-442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
585-471-2777 Rochester Network Support Services


Cisco's extensive selection of both new and legacy connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network solutions. Maintaining one of the largest teams of Cisco-premier CCIE experts of any independent support company, Progent has priority access to Cisco's engineering experts and the advanced learning programs to stay at the leading edge of network technology.

In order to find out more information about Progent's consulting support services for Cisco network technology, choose a topic:

  • Overview of Cisco Consulting Services
  • Fast and Affordable Online Support from a Cisco CCIE Network Engineer
  • Cisco Firepower NGFW Firewalls: Configuration and Management Support
  • Cisco ASA 5500-X Firewalls with Firepower: Configuration and Management Services
  • ASA 5500 Firewall Integration Services
  • Cisco PIX 500 Series Firewall Consulting Help
  • Cisco Routers Engineering Services
  • Cisco Wireless Engineering Expertise
  • Cisco Aironet APs Consulting Help
  • Cisco Small Business 100, 300 and 500 Wireless APs System Design Expertise
  • Cisco WiFi Controllers Support Services
  • Cisco Meraki Wireless Access Points Design Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
  • Cisco Voice over IP Phones and IP Video Desktop Phones Consulting and Wireless VoIP Phone Solutions
  • Cisco Jabber Deployment Services
  • Cisco Catalyst Switches Configuration and Maintenance Expertise
  • Nexus Switches Support and Troubleshooting Services
  • Cisco Meraki Switches Deployment Expertise
  • Cisco VPN and Security Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
  • Data Center Optimization Expertise for Service Providers
  • Centralized Management Strategies for Cisco Infrastructure
  • NetApp and Cisco Cloud Platform Consulting Services Additional Consulting Expertise Available from Progent
    Progent can also provide a broad selection of consulting services in vital practice areas to assist companies to convert Cisco infrastructure technology into an integrated information solution that delivers strategic advantage. Some of the consulting services offered by Progent's subject matter experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, security vulnerability assessment, DBA and application expertise, and temporary Chief Information Officer services.

    Progent can also help your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

    By providing an efficient centralized resource for IT generalists and application experts, Progent is able to deliver fast, affordable, and comprehensive IT solutions that align with the special requirements of businesses in Albany New York.



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  • Knowledge Transfer Network
    Operating System Education

    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to deal with problems that are within their scope, Progent can focus on delivering high-value services where Progent has few competitors. Mid-size businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more robust, secure, and efficient.

  • Solaris to Windows Migration Consultant Solaris-Windows Upgrade

  • Network Consultant Xen Hypervisor
    Citrix Virtualization Technology Professional

    Progent's Citrix-authorized consultants can help your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can assist you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

  • Specialist WannaCry ransomware protection and recovery 24 Hour ransomware vulnerability audit Professional
  • Subcontractor Microsoft MCITP Engineer Gold Coast Tweed, Australia Computer Remote Support Contract Western Australia

  • Open Now Microsoft SQL Server Technology Consulting Services
    Programming Company MS SQL Server

    SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, managing, and accessing enterprise information and analytical programs in environments ranging from mobile devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in planning and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

  • Supplemental Call Center Integration Supplemental Helpdesk Help and Support

  • 24 Hour Windows Server Essentials Client Computer Backup Consultancy
    Windows Server Essentials Disaster Recovery Professionals

    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your computing environment. Progent offers comprehensive project management support to help you plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, troubleshooting, and customized training.

  • Symantec Firewall Network Security Auditing Symantec VelociRaptor Security Consulting
  • Symantec Raptor Security Consultancies Symantec VPN Security Audits
  • System Center MOM Consultant Microsoft System Center MOM Consult
  • System Center MOM Engineers System Center Operations Manager Engineer
  • Technology Professional Solaris with Windows Windows and UNIX Consult
  • Teleworker VoIP IT Consultant After Hours At Home Employees IP Voice Online Help
  • Top Quality Juniper NetScreen IPsec VPN IT Services Security Group Juniper NetScreen IPsec VPN
  • Urgent Cisco Routers Support Carrier Routing System Online Support
  • Urgent Consultants Microsoft Windows Small Business Server Microsoft SBS Online Help
  • Urgent GIAC Certified Cybersecurity Company Information Assurance Auditing

  • UNIX with Windows Technical Support Services
    UNIX, Windows Engineers

    Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Virtual Call Desk Online Technical Support Immediate Helpdesk Sharing Remote Support
  • Wave 2 WiFi migration Professionals 802.11ac Migration IT Consultants
  • Wi-Fi RF Coverage Maps Configuration Wi-Fi RF Coverage Maps Professionals
  • Windows 2003 Integration Help and Support Windows 2003

  • 24/7 Microsoft Certified Partner IT Consultant Windows Server 2012 R2 Multitenancy
    Setup and Support Windows Server 2012 R2 Live Migration

    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.

  • Windows 2008 Server Information Technology Outsourcing Albany Albany-Clifton Park, New York Windows Server 2016 Network System Support Consultant

  • 24 Hour Microsoft Small Business Server 2008 Online Help
    24/7/365 Technology Professional Microsoft Small Business Server

    Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with real-world background and broad knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT environments based on the Microsoft SBS suite of servers and programs.

  • Windows 7 Evaluation Technical Consultant Windows 7 Evaluation IT Services

  • Open Now Setup and Support Server Virtualization
    Server Management Specialists

    Server proliferation puts pressure on network budgets and management resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient use of servers, streamlined operations, increased system availability, and easier management. Typical usage scenarios for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of software development or evaluation systems from production systems.

  • Windows Server 2012R2 Active Directory Consultant Windows Server 2012 R2 Server Manager Outsourcing
  • Windows Server 2016 Disaster Recovery Remote Support Services Online Help Windows Server 2016 High Availability
  • iPhone and Dynamics CRM integration Technical Support 24-7 iPhone and Windows 8.1 integration On-site Support
  • macOS Learn Open Now Mac OS X Learn

  • Microsoft Expert ISA 2000 Server Network Consulting
    Internet Security and Acceleration Server Remote Support Services

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

  • wireless IP phones and CUCM Support and Integration IT Consulting wireless IP phone security
  • wireless VoIP phone integration Technical Consultant wireless IP phone integration Integration Support

  • ProSight Email Data Loss Protection Technology Professional
    After Hours Email Guard DLP Consult

    Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.