Expert Cisco On-site and Remote Computer Network Help
Albany Enterprise IT Network Systems
For offices of all sizes in Albany New York, Progent can provide easy, quick, and economical communication with Cisco CCIE-certified network experts. Cisco CCIEs are top-level networking engineers who earn this prestigious certification only after strenuous testing administered by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network interfacing, repair, and configuration. Progent's CCIEs work closely with Cisco's in-house staff in identifying problems with IOS or Cisco NX-OS utilities and developing workarounds or obtaining program updates to correct problems. A Cisco CCIE knows how to isolate the cause of computer network problems stemming from hardware or applications.
Progent offers fast and affordable online access to a CCIE expert so your company can receive high-level assistance for complex network issues that are impacting your business but are beyond the scope of your local IT support organization. Progent's CCIE-certified support professionals can examine your system using state-of-the-art remote connectivity utilities in order to perform rapid and efficient diagnosis and resolution of serious network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide ISPs, and consequently their services are not readily available to smaller businesses. Progent is one of the few service organizations to make CCIEs available to assist small and medium sized companies. In addition, Progent can provide fast contact with a CCIE by phone so you can receive timely support for urgent network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for timely help with your network, go to Progent's remote network support.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Progent has one of the largest groups of Cisco-premier CCIE experts of any independent support firm in the United States. As a result, Progent offers unbeatable expertise in finding network infrastructure solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers professional application help for a wide array of popular applications, Progent can deliver end-to-end IT solutions that optimize the business value of your information system.
CCIEs represent an exceptional value since their deep expertise allows them to solve the most intractable problems quickly. In many scenarios, less seasoned consultants can burn up hours or days wrestling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry certifications including Microsoft MCSE, and an important network security credential such as CISA or CISM. This allows Progent to provide comprehensive solutions that address a wide array of technologies without requiring needless costs and interruptions managing multiple consultants.
Patch Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complex task. Prompt and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Haphazard software update management can cause security vulnerabilities, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or unavailability of key functions. Patching entails more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like switches, firewalls, and Wi-Fi access points.
Progent has delivered advanced help for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. To learn about Progent's service options for patch management, see Progent's patch management solutions.
In order to find out more about Progent's world-class support for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Consulting Services
- Timely Online Access to a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Firewall with Cisco Firepower: Configuration and Management Services
- ASA 5500 Series Firewall Consulting Expertise
- Cisco PIX 500 Series Firewall Upgrade. Migration Expertise
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Consulting Help
- Aironet Wireless Access Points Deployment Help
- Cisco Small Business 100, 300 and 500 WiFi APs System Design Services
- Cisco Catalyst Wi-Fi 6/6E Wireless Access Points Planning, Deployment and Debugging Services
- Cisco WiFi Controllers Consulting
- Meraki Wireless Access Points Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Expertise and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber and Management Services
- Cisco Catalyst Switches Deployment Services
- Cisco Nexus Switches Consulting and Support Services
- Cisco Meraki Switches Support and Troubleshooting Services
- Cisco VPN and Security Integration Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for At-Home Workers
- Design Expertise for Cisco-based Datacenters and Colocation Centers
- Data Center Optimization Expertise for Service Providers
- Unified Cloud-based and Hybrid Network Management Solutions for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting
Progent can also provide a wide range of IT services in key areas to assist companies to turn Cisco infrastructure products into an integrated information system that provides strategic value. A few of the consulting services offered by Progent's subject matter experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security compliance assessment, database administration and application services, and temporary CIO consulting services.
Progent can also help your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that utilize Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By providing a convenient centralized resource for IT generalists and specialists, Progent is able to deliver fast, cost-effective, and thorough IT solutions that align with the specific requirements of businesses in Albany New York.
An index of content::
Microsoft Windows 10 Configuration Manager Technology Professional
Microsoft Windows 10 Professionals
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and upgrade support for Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.
Integration Services SharePoint
SharePoint Server 2013 Network Consultants
Progent's Microsoft-certified consultants offer small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to connect to, manage, share and interact with relevant information, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they've created in a way that makes data convenient to find, download and apply.
Urgent Windows Server 2016 Hybrid Integration Online Help
Windows Server 2016 and SCVMM Support and Integration
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Top Network Engineer virtual Windows desktops
Technology Consulting Citrix NetScaler
Citrix offers a powerful line of platforms that provide enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of Citrix technology and help you plan, test, deploy, troubleshoot, and maintain Citrix solutions.
Consult ProSight Private Cloud Hosting Services
24/7/365 Virtual Machine Hosting Consultant Services
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing solution that enhances network dependability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual server set up and maintained by Progent's computer support professionals.
NetDocs Compliance Consultant Services
Top NetDocuments Telecommuters Consultancy
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent can provide remote access to NetDocuments consultants to help legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
24x7x365 NetApp MetroCluster Troubleshooting Consulting Services
NetApp MetroCluster Troubleshooting Consultant Services
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite support for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.
SCVMM 2016 and Nano Server IT Services
24 Hour VMM 2016 Console Setup and Support
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, design processes for creating and installing VMs and hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the strategic advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Catalyst 9117 Access Point Computer Consultants
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Computer Engineer
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Windows and Solaris Remote Support
Windows, UNIX, Solaris Support and Help
Progent can assist your company to plan and execute an efficient transition from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your data and reduce business disruption by developing an efficient migration plan that protects your current investments in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, migration strategy and testing, Exchange migration support, data and application migration, and server and storage system migration and consolidation.
Upgrade Consultants Exchange 2003 Server
Consulting Exchange Server 2003 Upgrade
Progent's Microsoft Premier engineers can provide world-class support for major deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can supply local technicians to help large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.
Dynamics GP Enterprise Reporting Programming Firm
Microsoft Expert Dynamics GP Modifier with VBA Consulting Services
Dynamics GP accounting includes analysis and reporting capabilities that let you monitor all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can help you create reports that let you understand your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Hornetsecurity 365 Total Backup Computer Engineer
Hornetsecurity Altaro 365 Total SharePoint Backup Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Mac Tech Consultants
Mac Online Technical Support Technology Professional
Progent offers nationwide online help and troubleshooting services for businesses that run Apple Mac OS X environments or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers can provide macOS and Mac OS X users a variety of services including desktop support, upgrading to the latest version of Mac OS X from legacy editions of Mac, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or moving to Apple's iCloud services. Remote IT help provides maximum return for your IT budget by preserving user productivity and limiting the hours billed for computer repair services. Advanced online access utilities and experienced service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated by telephone or through a mix of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most challenging network issues.
Building to Building Wireless Case Study
Case Studies Proxim Tsunami Wireless
Progent delivered a wireless integration solution that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations as far as 2.5 miles apart and can reach even greater distances. This wireless solution provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Technology Consulting Services WatchGuard Firebox M-Series Firewall
Security Services WatchGuard Fireware
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Supplemental Helpdesk Computer Consultants
Co-managed Support Desk Specialist
Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large businesses create a cost-effective and productive internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the numerous top level Help Desk application programs available and determine what products might be too costly, miss critical functions, or align poorly with your company's business goals. Progent also provides short-term staffing for businesses who need to reinforce their internal Help Desk team for special tasks or to substitute for absent or indisposed personnel.
SQL Server Cluster Outsourcing
Computer Consultant Fault Tolerant Inter-Office Connection
Progent's high availability system experts provide reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center consulting, and other 24x7 networking services to show your company design a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to design economical, fault-tolerant networks by deploying the expanding suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you design a fault tolerant mutli-location network with a completely redundant Internet connection and intelligent network load balancing.
SQL Server 2016 Backup Network Consultants
Computer Consulting SQL Server Analysis Services
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, high-availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Online Technical Support
24-Hour Catalyst 9120AX Access Point IT Consulting
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Mac and Windows Consultant
Windows and macOS coexistence Technology Consulting
Progent's service experts in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into cohesive environments with full sharing and collaboration support. Enabling efficient cooperation among a variety of servers and workstations powered by Mac OS and Windows calls for extensive knowledge of and background with Mac and Windows technology. Progent's background in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Hermes ransomware hot line Services
Top Engineers ransomware removal and data recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Dharma ransomware recovery Engineer
WannaCry ransomware recovery Professionals
Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft and Cisco Authorized Expert Outlook Web Access, OWA Computer Outsourcing Consultant
Setup Microsoft Exchange 2019
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Top Rated Microsoft Exchange Online Technical Support
Microsoft Exchange Online Troubleshooting
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining messaging solutions for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment features protection, high uptime, easy connectivity for off-site and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013.
24x7 CISA Certified Security Audit Consultant
Security Audit Consultant Services
The Certified Information Systems Auditor accreditation is a recognized achievement that indicates expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant able to assist businesses in the fields of IS audit process, IT administration, network assets and architecture ROI, IT support, protection of information resources, and business continuity planning.
Microsoft Office 2000 Migration Companies
Microsoft Windows Network Services
Progent's computer outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing chronic integration issues, and producing a comprehensive security plan. Progent can help you enhance system availability and performance via zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can assist with needs definition, resource identification, bill of materials development, sourcing selection, procurement coordination, and professional documentation. Progent's computer outsourcing service also includes training for office productivity products such as Microsoft Office XP.
NetApp MetroCluster Disk Pools Consult
NetApp MetroCluster Disaster Recovery Consultancy
Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.
Windows Server 2019 LEDBAT Remote Support
Windows Server 2019 Virtual Machine Information Technology Consulting
Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Microsoft and Cisco Virtual Support Desk Technology Consulting Services
Immediate Shared Network Support Help Desk Network Consultants
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Internet Service Provider Selection Professionals
Consultants Internet Carrier Selection
Progent can provide the affordable support of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet access solution meets your business needs. Support services available from Progent include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Aironet Outdoor APs Computer Consultants
Aironet Wi-Fi AP Management Consultant
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and debugging services to help your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific workplace layout, construction, and anticipated network traffic.
Cisco VoIP Phones and Unified Communications Network Consulting
Cisco VoIP Phones and CUBE Integration Services
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Configuration SharePoint 2013 PerformancePoint Services
Microsoft SharePoint Server 2013 IT Consulting
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than 20 years ago, and Progent has the breadth and depth of IT knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks related to your SharePoint 2013 deployment.
Solaris Remote Technology Professional
Solaris Remote Consultants
Progent provides national online technical support and troubleshooting services for companies that run UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft products. Remote technical support offers maximum leverage for your IT budget by protecting user productivity and shortening the time billed for network repair services. Advanced remote support tools and skilled service specialists and engineers allow Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the toughest system issues.
BlackBerry Redirector Services
Blackberry Consultants
Progent offers the services of BlackBerry-certified experts who can assist small businesses to design, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small companies a cost-effective option for incorporating BlackBerry devices and software productively into their information system.
Top NotPetya ransomware recovery Consultant
24/7 Consultants Netwalker ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
VB.NET Development Companies
.NET Linux Design Firm
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or modernize .NET apps quickly and at low cost.
Information Technology Consulting SCCM 2016 Boundary Groups
SCCM 2016 Site Hierarchy Online Help
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, enables safe end-user self service, and delivers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
SharePoint 2016 and OneDrive for Business Outsourcing
Support and Setup SharePoint 2016 Power View
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, application development, and debugging support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
MFA and Single Sign-on (SSO) Remote Troubleshooting
Consulting Services Duo Zero Trust Cybersecurity
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.
Security Inventory Engineer
24-Hour Consultants External Security Inventory
Progent offers two ultra-affordable service packages intended to enable small businesses to get an independent network security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your network from beyond your company firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your firewall to determine the risk to internal attacks. Both security inventory services are configured and run from a secured external location.
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