For organizations of all sizes in Albany New York, Progent offers convenient, fast, and affordable communication with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who earn this elite certification by completing rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining program patches to correct problems. A Cisco CCIE has the experience to detect the cause of network problems stemming from network appliances or applications.

Progent can provide fast and affordable online access to a CCIE expert so that you can get high-level help for complicated network problems that are impacting business productivity but are outside the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified consultants can connect to your network via state-of-the-art remote connectivity tools in order to perform rapid and efficient analysis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their services are not easily available to smaller organizations. Progent is one of the few support organizations to make CCIEs accessible to assist small and medium sized companies. Also, Progent offers fast access to a CCIE remotely so you can receive timely help for complex network problems that are hurting worker efficiency. To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's remote network help.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

Cisco's extensive family of current and legacy infrastructure products supported by Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network products. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support firm, Progent has privileged access to Cisco's internal experts and Cisco's latest learning resources to keep at the vanguard of connectivity technology.

Patch Management for Cisco Network Devices
Patch management is a vital and complex task. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility issues, slow or erratic performance, needless downtime, or unavailability of important functions. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and wireless access points.

Software Update Management Services for Network Infrastructure Devices

Progent offers patch management support for network infrastructure devices from Cisco and other leading vendors

Progent has delivered advanced support for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable option for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. To learn about Progent's service programs for patch management, go to Progent's patch management service plans.

In order to find out more details about Progent's world-class support for Cisco technology, choose a topic:

Other Consulting Expertise Offered by Progent
Progent can also provide a broad selection of consulting services in vital areas to help companies to turn Cisco infrastructure technology into an integrated information system that delivers strategic advantage. A few of the services offered by Progent's experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, security compliance assessment, database administration and application services, and temporary CIO services.

Progent can also assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

By providing a convenient centralized source for IT generalists and specialists, Progent can deliver timely, inexpensive, and comprehensive IT solutions that meet the special needs of businesses in Albany New York.

An index of content::

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    Progent is a leading innovator in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in handling the network service requirements of the chronically underserviced small business sector is the cumulative result of key technical and operational breakthroughs that have eliminated much of the conventional costs out of administering IT support, added unprecedented professional skill into the IT service system, and significantly streamlined the solution process.

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  • Forefront Threat Management Gateway Specialists
    Threat Management Gateway Consultant

    Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft engineers can help your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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