For businesses of all sizes in Albany New York, Progent can provide convenient, quick, and affordable access to CCIE-Premier network experts. CCIEs are top-level networking experts who earn this prestigious recognition only after strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's internal engineers in analyzing problems with IOS or NX-OS software and coming up with workarounds or obtaining software updates to correct problems. A Cisco certified CCIE can pinpoint the cause of computer network problems stemming from network appliances or software.

Progent can provide affordable remote access to a CCIE expert so you can obtain timely assistance for complex network problems that are affecting productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Premier support professionals can connect to your network via state-of-the-art remote connectivity tools that allow them to perform fast and cost-effective diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not easily available to smaller businesses. Progent is one of the rare service providers to make CCIEs available to assist small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE by telephone so that you can receive timely support for complex network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit remote network troubleshooting.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

Progent has one of the biggest teams of Cisco-premier CCIE experts of any independent support company in the United States. Consequently, Progent offers world-class skill in delivering networking solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application support for a broad range of popular applications, Progent can deliver end-to-end IT solutions that optimize the strategic value of your network.

CCIEs represent an exceptional value since their depth of expertise enables them to fix the most complex problems quickly. In most cases, less seasoned engineers can burn up hours or days struggling with a problem that a certified CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced technical certifications including Microsoft MCSE, and a major network security credential such as CISSP or CISA. This allows Progent to offer complete services that incorporate a broad range of IT products without incurring extra costs and delays managing multiple consultants.

Patch Management for Cisco Network Appliances
Patch management is crucial and complicated process. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, unnecessary downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances like routers, firewalls, and wireless access points.

Software Update Management Support for Network Devices

Progent can provide software update management expertise for network infrastructure appliances from Cisco and other leading vendors

Progent has delivered top=level assistance for Cisco infrastructure appliances for more than twenty years and Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. To find out about Progent's service options for patch management, visit Progent's software update management solutions.

In order to find out more details concerning Progent's online and on-premises support services for Cisco network technology, select a subject:

Other Consulting Expertise Available from Progent
Progent also offers a wide range of IT consulting expertise in vital practice areas to help businesses to turn Cisco infrastructure technology into a cohesive IT solution that provides strategic value. Some of the consulting services offered by Progent's experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and database development expertise, and temporary CIO services.

Progent can also help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By offering an efficient full-service resource for IT generalists and application experts, Progent can deliver fast, affordable, and thorough IT solutions that match the unique needs of companies in Albany New York.

An index of content::

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    Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft Certified IT consulting professionals. With Progent's economically priced network support packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.

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    Progent has two decades of experience assisting small and medium-size businesses to design, deploy, optimize, manage, and debug IT networks that support teleworkers.

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    Progent offers consulting for security analysis packages including Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to uncover potential security gaps. Progent has extensive experience with security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you design protection into your company operations, configure scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your IT system. Progent's security engineers are available to assist you to configure a firewall, implement safe remote access to email and data, and install VPN. Progent's accredited security consultants can test the security of web-based software and can conduct comprehensive security evaluations of company-wide security to validate your organization's compliance with important international security standards such as HIPAA, PCI, and ISO.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing SCOM environments and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

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    Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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    With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing smart traffic control to their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate real-time needs, expandable to facilitate growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE certified engineers can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security specialists can help you create a strategic security policy and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's Microsoft authorized experts offer several service programs to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the various high-quality Help Desk software packages available and determine what products might be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional tasks or to fill in for vacationing or indisposed personnel.

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    Progent can provide affordable online and onsite consulting to assist businesses to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and economical combination of security, convenience, and speed.

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