Albany Offsite Workforce Configuration Consulting Partner
System Planning, Configuration, Administration and Help Desk Consulting and Support Services
Expanding your remote workforce may have a major impact on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Albany organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed expertise for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Albany, New York businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Configuring the network infrastructure required for a remote workforce can be especially challenging if you must accommodate a combination of worker-owned equipment like PCs and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background delivering remote support for both legacy as well as current technologies in remote office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement necessary updates. Support services offered by Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authenticated at-home employees to access IT resources located at your company data center or in the cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the digital environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online support for setting up routers from a variety of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting the whole family and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can create performance and security issues. Progent can assist businesses to resolve these issues by providing expertise like Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi access point setup help.
- Internet access methods affect the speed and reliability of connections between at-home workers and the corporate data center. Vital processes may demand redundant Internet access in the event the primary connection breaks. Progent can provide guidance for picking Internet service providers, choosing sensible service bundles, and setting up high-availability Internet connections. See Internet connectivity solutions.
IP Voice Solutions for Telecommuters
Extending the business phone environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a remote VoIP service that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their current Cisco VoIP systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and deliver on-demand configuration and troubleshooting expertise.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from major technology companies support online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many organizations utilize multiple products to meet the needs of their different partners and clients. Progent can assist you to manage your existing conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities such as voice/video calling, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help your business to tune your WAN architecture to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich environment of productivity apps that create a consistent user experience for sharing information throughout a corporate network and on a wide range of endpoint devices. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can assist your company to tune these flagship collaboration platforms to optimize the productivity of your remote workers.
SharePoint utilizes web entities to allow collaboration and knowledge delivery by providing policy-driven delivery of data, business processes, and tools for looking through company-wide information silos. SharePoint allows you to build protected web portals that permits remote workers to view and edit aggregated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting services, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, see deployment consulting for Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home workers can save files to OneDrive, and colleagues anywhere can retrieve them securely via a browser. Included with Microsoft 365, OneDrive enables remote employees to co-author files. Edits made offline are synced when you reconnect to the Internet. For information about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive configuration experts.
Cloud Integration for Remote Workers
Progent can provide fast and affordable remote assistance for helping organizations to build, manage and optimize integrated hybrid network models that include internal data centers, telecommuters, branch offices, and cloud services. Progent offers top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud access, authentication, and security.
Microsoft Azure is a popular family of public cloud software and services that enables you to utilize IT infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Azure offers over one hundred services services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure services for at-home workers by configuring and debugging firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud services available by subscription. Microsoft apps and cloud services are marketed in a selection of plans intended for customers ranging from students and small offices to major corporations. Progent can provide quick and affordable online contact with consultants knowledgeable about Office 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the various subscription plans offered with Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers maximum business value. For information about Progent's support services for Microsoft Office 365, visit Microsoft Office 365 consulting expertise.
Exchange Online is one of the most widely used applications in the Office 365 product line. Microsoft 365 Exchange Online offers the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local Exchange environments, allowing you to create hybrid networks. Progent's Exchange consultants can provide as-needed assistance to get you past challenging technical roadblocks and can also provide comprehensive project management services to make sure your remote workers have convenient and secure access to your Office 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, visit Office 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's top source of cloud services. Progent offers fast and affordable online contact with cloud integration consultants who can help your organization to design, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist your company to build a high-availability network model so your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To learn about Progent's support services for Amazon AWS, refer to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a popular collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your business to extend your existing IT assets with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent can assist your business to set up VMs on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify identity management for at-home workers with GCP Cloud Identity. Progent's consultants can also help your business to use GCP's unified management tools to control and track your Google Cloud environment. To learn, visit Google Cloud Platform (GCP) integration services.
Help Desk Call Center Support for Remote Workers
A fast, company-wide changeover to a from-home business model, which might be activated by a pandemic or as an element of a business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Help Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide team of remote technical support specialists along with enterprise-class trouble ticketing and tracking technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 PC technical support from help requests to ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or update their current trouble tickets, enter information, and append screenshots or attachments. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 technical support rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Supplemental Service allows your company to augment your existing Call Center staff by sharing responsibilities for Call Desk support services seamlessly between your in-house support organization and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support solution based on the leading professional services automation (PSA) platform for handling help requests and ticketing, establishing ownership, monitoring progress, and producing management reports. For information about how Progent's Call Desk Augmentation Services can help your company to deliver best-in-class desktop support to your from-home workers, go to Progent's Call Desk augmentation Services.
Cybersecurity for At-Home Workers
Telecommuters commonly run their personal computing devices and work in an unsecured environment. This increases their vulnerability to cyber attacks and demands judicious deployment of firewalls, remote monitoring, and the creation of security policies in compliance with best practices. Progent's veteran team of certified cybersecurity experts can assist your organization to plan, implement and manage a compliant cybersecurity solution that guards critical data in IT networks that include teleworkers.
- Firewalls enable you to build a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate permissions to various classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration services, go to firewall integration and support services.
- Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either block or spot and mitigate the latest threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on every secured endpoint device, monitoring all activity and utilizing advanced machine learning to detect zero-day attacks at inception. When a cyberattack is spotted, ProSight ASM immediately disconnects the targeted endpoint device from the network to contain the threat. Because the ProSight ASM agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. For details about ProSight Active Security Monitoring, visit remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the vulnerability of your information system to all classes of outside and internal security threats for a network that includes at-home workers. Progent can deploy online, automated security inventory software for quickly and economically uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with advanced credentials such as CISA, ISSAP, and GIAC, can assist you to audit your operations and policies and review your WAN architecture to enable you to implement top-level security for your an at-home workforce.
Data Protection Solutions for At-Home Workers
Data Protection covers backing up and recovering vital information in order to avoid data loss and minimize recovery time in case of storage system failures due to hardware breakdowns, programming hiccups, human error, malware, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must address multiple types of user-owned endpoints. Progent offers quick remote help from consultants knowledgeable about a broad range of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies often envision scenarios that require a quick changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity consultants can assist your business to produce, document and validate a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a centralized platform for safeguarding corporate data by controlling local, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Remote endpoint devices can be user owned or business owned. Network admins managing the endpoint devices of at-home workers can utilize Intune to deploy and validate apps on devices, push updates and certificates, set up policies for permission to access data and networks, manage passwords, establish VPN connections, determine how telecommuters share information, set up threat protection, verify security compliance, and erase sensitive data from lost, stolen or deactivated devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. For details about Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint computers of your teleworkers, visit Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that helps network managers to keep offsite endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual application delivery platform for access control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Top features of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Albany, New York company, phone
An index of content::
Microsoft Design
Microsoft Small Office IT Outsourcing
Progent’s computer outsourcing support offerings for small companies feature designing 2003 Server, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing chronic IT problems, and producing a company-wide security plan. Progent can show you how to maximize system availability and performance via zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can assist with requirements definition, product inventory, BOM production, sourcing selection, purchasing logistics, and full documentation. Progent’s computer outsourcing help also includes education for office productivity products such as Office XP.
Consultants Cisco SIP Trunking
IP PBX Engineer
Progent's Cisco CCIE-certified SIP integration experts can help you to design, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and offer affordable remote or on-premises expertise to assist you to migrate efficiently to a modern unified communications network that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Urgent QTS Sacramento Internet Data Center Consult
Consultant Services QTS Colocation Center
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if your company is considering migrating your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as colocation migration, system deployment and updates, infrastructure improvements, comprehensive project management services, virtualization expertise, offsite network monitoring, automated network management, software programming, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab.
Azure Disaster Recovery Consulting Services
Azure hybrid cloud integration Consulting Services
Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common mistakes small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
SCVMM 2016 Hyper-V Clusters Support
VMM 2016 Online Support Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from older releases of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Top Rated Tracking Service Costs On-site Technical Support
Emergency Services Documentation Online Support
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports sent by every consultant to every customer. The practice of detailing and archiving support activity results in more effective support and eliminates a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Citrix Essentials for Hyper-V Consult
Citrix Lab Manager Engineer
Progent's Citrix experts can assist you to evaluate the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management tasks.
Network Consulting ProSight Windows Server Management
Professional ProSight Patch Management Automation
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so any looming issues can be resolved before they have a chance to impact your business.
Exchange Server 2000 Upgrade Support
Exchange Server 2000 Technology Consulting Services
Progent is one of the most expert network support firms for creating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 for typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Consultant Services Windows Server 2012 R2 Hyper-V 3.0
Microsoft Hyper-V 3.0 Virtual Server Online Consulting
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas such as multitenancy, flexible infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.
Exchange 2013 Backup and Restore IT Consultants
Exchange 2013 DAG Services
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These enhancements favorably impact vital areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Exchange Server 2013.
Ubiquiti UAP-AC WiFi access point Consulting Services
Ubiquiti UniFi XG switch Services
Progent offers quick access to the expertise of veteran wireless consultants who can help you to assess the value of Ubiquiti UniFi wireless APs for your business and help you to plan, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and position Ubiquiti UniFi wireless APs for your required signal coverage and performance.
NetBSD On-site and Remote Support
FreeBSD Migration Consulting
Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Microsoft Skype for Business Instant Messaging Professionals
Specialists Skype for Business and Cloud Voicemail
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist your company to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Integration Services Office 365 and Android
Hybrid Office 365 and Exchange Setup and Support
Progent can assist your business to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Consultant Office 365 Portal
Office 365 Deployment Readiness Remote Support Services
Progent can help your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently combine on-premises and cloud resources.
Edge Routers Online Support Services
500 Router Information Technology Consulting
Cisco offers an extensive array of routers including appliances built to provide the protection, performance, and availability required by customers from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
wireless IP phones and CUCM Troubleshooting
wireless IP phone integration Support Outsourcing
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Largest Home Based Computer Consultant Full-Time Jobs
Best Part Time Jobs Home Based Network Consulting
Progent believes that a well designed and executed network is a pivotal factor for enabling a firm's success, and Progent applies this credo in our corporate network infrastructure. We have created a zero-downtime virtual office network that enables Progent's in-house engineers and authorized contractors to offer rapid and efficient support, cooperate easily on sophisticated projects, and gain from career and private growth from acting as a member of an exciting business culture of personal drive and freedom.
Windows 7 Help Desk IT Consultant
Windows 7 Help Desk Specialists
Progent's certified consultants can provide offsite and on-premises consulting services to assist your company to administer, support, and troubleshoot PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, remote connectivity, mobile device integration, wireless network design, and remote network monitoring and alerts.
Technical Support Services Short Term Staff Augmentation
Temporary Staff Augmentation Technology Consulting
Progent's temporary IT staffing services allow organizations to meet the need for network professionals without incurring the costs and delays associated with identifying and hiring reliable technical workers and without increasing your full-time head count.
24-Hour NetApp MetroCluster Troubleshooting Engineers
Remote MetroCluster Management Consulting
Progent offers enterprise customers the help of a NetApp-certified consultant for online or onsite support for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably based on leading practices.
WLAN controller Help and Support
wireless LAN controller Consulting Services
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.
Top Skype for Business disaster recovery Consulting Services
Skype for Business video conferencing Consulting Services
Progent's consultants can provide remote and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified data security experts can assist you design and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Red Hat Linux IT Consultant
Colbolt Linux IT Consultant
Progent's Linux consulting experts offer small and mid-size businesses and developers support for managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with an easy one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Technical Consultant Microsoft Exchange
Best Exchange 2019 and Windows Server 2019 Technical Support
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
QTS Data Center Consult
QTS Sacramento Natomas Data Center Consultancy
The QTS Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent can provide a range of cost-effective services that include colocation migration, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined system administration, software programming, disaster recovery/business continuity solutions, security evaluation, and the support of the Progent Test Lab.
System Center MOM Technology Professional
Remote Monitoring and Reporting Computer Consulting
Medium-size companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support programs, medium-size organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide mid-size company information systems world-class availability, security and productivity.
Windows 2016 Remote Support
Microsoft Windows Server 2012 Remote Troubleshooting
The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with practical experience and in-depth familiarity with designing and integrating cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s consulting support can help you with planning, deploying, managing, and troubleshooting Windows Server systems that increase the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Small Office IT Consultant Nebraska
Server Consultant Texas
If your organization does not require immediate remote support but expects to need technical services with your information system soon, you can save time and expenses and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Services Lync Server 2013 and SQL Server
Lync Server 2013 and SharePoint Specialist
Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed model appropriate for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.
Consultant Services Microsoft Exchange 2007
Exchange Server 2007 Online Help
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Consultancy Printer firmware patch management
Professionals Smartphone patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Microsoft System Center 2016 Consulting
System Center 2016 and VMware Integration Remote Troubleshooting
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and fixing SCOM environments and offer companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Consultant Linux RedHat Remote
Immediate Linux RedHat Remote Consulting Services
Progent provides national remote help and consulting services for businesses that operate environments based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help offers optimum return for your IT dollar by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the most difficult system problems.
WatchGuard Firebox M270 Firewall Firewall Configuration
Network Consultants WatchGuard Firebox M270 Firewall
Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Comcast Business Class Cable Internet Engineer
Comcast Business Class Cable Internet Consulting
Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet access solution meets your business requirements. Services available from Progent include assessment of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and designing dependable BGP architectures.
Cisco CCIE Online Network Support Service
Cisco VoIP IT Solution Providers
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background helping ISPs to design, deploy, manage, optimize, and debug high-availability, scalable network environments suitable for shared public networks.
SQL 2008 Consultants
MCSE Expert Certified SQL 2008 Analysis Services Consultant Services
Progent's Microsoft-Premier SQL consultants offer an array of support services to help small companies to plan, install, manage, and repair SQL Server 2008 systems in order to receive the optimum competitive benefit from this state-of-the-art relational database platform. In addition, Progent can provide consulting expertise for network architecture, company-wide security, and custom software programming to optimize the strategic benefit of your computer network.
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