Albany Telecommuters Solutions Consultants
System Design, Implementation, Management and Troubleshooting Consulting and Support Services
Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Albany company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent offers services ranging from as-needed guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Albany, New York companies to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for an at-home work environment can be especially complex if you have to manage a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online support for both outdated as well as modern IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services available from Progent to help you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology allows you to create a secure tunnel for authenticated at-home workers to use IT resources located at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center PC's desktop. This provides IT managers more control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide expert online support for integrating home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and visitors, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity problems. Progent can assist businesses to mitigate these issues by delivering services like Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet access methods impact the performance and availability of connections between telecommuters and the company data center. Line-of-business processes may require redundant Internet access in the event the primary connection fails. Progent offers guidance for picking Internet service providers, picking sensible bandwidth and data volume bundles, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.
IP Voice Integration for Telecommuters
Extending the company phone environment to include telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of any size to plan or tune a telecommuter IP voice service that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their existing Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager supports other mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and deliver as-needed deployment and debugging services.
Video Conferencing for Telecommuters
A wide range of video conferencing platforms from leading technology companies support online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many organizations use a mix of products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your current conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist you to tune your network architecture to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of applications that create a consistent user experience for sharing data and ideas throughout a corporate network and on a wide range of endpoint devices. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange since their original publication and can help your company to tune these critical collaboration products to optimize the productivity of your at-home workers.
SharePoint uses web sites to allow collaboration and knowledge delivery by offering policy-based delivery of data, workflow, and utilities for searching through enterprise-wide business data. SharePoint permits you to create protected portals that enables at-home workers to see and edit consolidated business intelligence by means of Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint consulting services, go to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues anywhere can retrieve them securely via a web browser. Included with Office and Microsoft 365, OneDrive allows remote employees to co-author documents. Revisions created offline are uploaded when you go back online. For details about Progent's consulting services for OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration Services for Teleworkers
Progent can provide fast and affordable online support for enabling organizations to create, manage and optimize cohesive network architectures that include internal data centers, telecommuters, branch offices, and public cloud resources. Progent can provide top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help telecommuters resolve issues with cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud software and services that enables you to use IT infrastructure, virtual servers, and key applications hosted on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred cloud-based services including hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent can also help you create protected connections to Azure services for remote workers by setting up and troubleshooting firewalls and VPN tunnels. For details about Progent's consulting services for Microsoft Azure, see Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud services offered on a subscription basis. Microsoft applications and services are provided in a variety of plans designed for customers ranging from students and small offices to large corporations. Progent can provide quick and easy remote contact with consultants knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the various subscription bundles available for Microsoft 365 and deploy 365 applications for your at-home workers in a way that delivers top business value. For information about Progent's expertise for Microsoft 365, refer to Microsoft 365 integration services.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and other benefits associated with cloud computing. Microsoft has designed Exchange Online to operate transparently with local deployments of Exchange, allowing customers to create hybrid cloud/onsite networks. Progent's Exchange consultants can provide as-needed help to guide you through tough technical roadblocks and also offer end-to-end project management services to make sure your teleworkers have easy and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the world's biggest source of cloud services. Progent offers quick and affordable online contact with cloud connectivity experts who can help your organization to design, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to build a high-availability network model to make sure your employees have a productive computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the road. For information about Progent's support services for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud (GCP) is a leading set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to extend your current IT resources with the Google Cloud Platform, and Progent's DBA experts can show you how to make your key applications cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent can help your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage, and streamline identity control for at-home workers with Google Cloud Identity services. Progent can also assist your business to utilize GCP's unified management tools to control and monitor your GCP environment. For information, see Google Cloud Platform (GCP) consulting expertise.
Help Desk Support for Telecommuters
An emergency, company-wide transition to a teleworker workforce, which might be the result of an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Call Center. Progent's Help Desk services make it possible for businesses to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide team of online technical support experts combined with world-class ticketing and tracking technology to provide an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 desktop support from help requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or revise the status of their active tickets, add details, and upload screen captures and attachments. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to augment your existing Call Desk staff by sharing delivery of Call Desk support seamlessly between your in-house support organization and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's co-managed Support Desk service uses a co-sourcing support model utilizing the leading professional services automation (PSA) platform for handling service requests and ticketing, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Support Desk Supplementation Services can enable your business to deliver world-class desktop support to your at-home employees, see Progent's Support Desk augmentation Services.
Security for Remote Workers
At-home employees typically utilize their own computing devices and often work in a poorly secured physical area. This increases their vulnerability to malware threats and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user training, and the creation of policies based on leading practices. Progent's seasoned group of IT security support experts can assist you to plan, configure and manage an effective security solution that protects critical information resources in networks that incorporate at-home workers.
Firewalls enable you to create a network that can be safely utilized by on-premises users as well as by an at-home workforce, mobile users, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and manage appropriate access rights to various classes of users and to expand your IT network and modify your security profile as your business evolves and as cyber threats become increasingly complex. Progent supports both new and legacy security devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, see firewall configuration and support services.
Remote Endpoint Monitoring makes it easy to track the disparate devices utilized by remote workers and either reject or identify and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each protected endpoint, monitoring all activity and utilizing state-of-the-art AI technology from SentinelOne to identify zero-day attacks before they can spread. When an attack is discovered, ProSight ASM instantly isolates the impacted endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for teleworkers.
Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and give your password you are asked to confirm who you are via a unit that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized for this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your information system to all classes of outside and internal security attacks for a network that includes remote workers. Progent can deploy remote, automated security analysis software for rapidly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by security professionals with top credentials including CISA, CISSP, and GIAC, can assist your business to evaluate your workflows and policies and assess your IT infrastructure to allow you to implement top-level protection for your remote workers.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to concentrate on for securing a network that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection involves backing up and restoring vital information in order to prevent data loss and minimize recovery time in the event of storage system failures resulting from equipment breakdowns, software glitches, operator error, malware, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must address multiple types of personally owned endpoint devices. Progent offers fast online help from consultants knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed across a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a quick changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity specialists can assist you to create, document and validate a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a centralized solution for protecting critical data by managing on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing remote computers and applications. Remote endpoint computers can be personally owned or company owned. IT administrators managing the enrolled endpoint computers of telecommuters can use Intune to provision and authenticate apps on managed devices, push patches and certificates, set up rules for permission to access information and networks, set passwords, establish VPN tunnels, control how teleworkers share data, establish threat protection, ensure security compliance, and erase corporate information from missing, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS devices. For information about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint devices of your teleworkers, refer to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that allows network administrators to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product via a perpetual license. Key capabilities of VMware Workspace ONE include fast remote deployment of new notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based services. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Albany, New York company, phone
An index of content::
Emergency Windows 2012 R2 Clustering Technical Support
24x7 Troubleshooting Cluster Server Windows 2012
Progent's certified failover clustering consultants can help businesses to evaluate the advantages of utilizing Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of failover clusters.
After Hours Project Server Maintenance
Microsoft Windows .NET Computer Consultancy Firms
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
System Center 2016 and Windows 10 Integration Consultant Services
Engineer System Center 2016 Cloud Integration
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Solaris to Windows Upgrading
Sun Solaris Migration Consultant
Progent can help your business to design and implement an efficient migration from a Sun Solaris-based information system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to guard your information and reduce productivity disruption by designing an efficient migration strategy that protects your current investments in Solaris software and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, migration planning and validation, Exchange migration services, data and application porting, and processor and media migration and economization.
Compensation for Cisco Engineer Jobs
Benefits for Microsoft Consultant Remote Support Jobs
Progent's compensation structure is built on revenue sharing, so similar to being a freelance consultant, your earnings are entirely tied to your work effort. Some of our consultants focus on quality of life and choose to consult at a more relaxed pace, using our flexible calendar to follow individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, vacations, or spending private time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major dollars via hard work and extended days. Progent completely encourages both ends of the spectrum and everything in the middle.
Check Point Technology Consulting
Virus Protection Security Consulting
For smaller companies, computer security and compliance can be excessively complicated to master but too risky to ignore. The world's biggest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for small and midsize businesses to carry out critical security tasks successfully by offering the benefit of billable time to the closest minute with no minimum billing for online help. This means you have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security plan.
Microsoft SQL Server 2014 Setup and Support
SQL Server 2019 Support and Integration
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
SonicWall NSSP 12000 Firewall Network Security Testing
SonicWall NSA 9450 Firewall Technology Consulting Services
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your corporate practices.
Microsoft SBS Information Technology Consulting
Consultants Microsoft Small Business Server
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with hands-on expertise and broad experience in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting network solutions based on the SBS line of servers and programs.
Windows and UNIX Consultant Services
UNIX, Windows Engineer
If your company computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Contact Center support.
Microsoft 365 Excel Specialist
Excel 2016 Desktop Consultants
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to help you to design, develop, test, install, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent can provide on-demand support to organizations looking for a fast fix to a stubborn problem related to Excel and Progent can also provide full project management support for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or groups.
Specialists Server and Desktop Monitoring and Reporting
Desktop Monitoring Integration Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.
Support and Integration Microsoft Dynamics 365 Retail
Largest ERP Programmer
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific business needs. Progent's Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting services for safe, corporate-wide resource sharing plus integration with CRM products.
Ubiquiti UAP-AC WiFi access point Engineer
Ubiquiti Security Gateway Services
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can assist you to determine the value of UniFi technology for your environment and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
Specialists Small Office
Cisco Certified Small Company Consultants
If you have a small business network with 10 to 50 network users, Progent's network outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT support service when you need it, providing advanced expertise for critical applications, delivering value-added support such as 24x7 network monitoring, and charging only for support you use, Progent gives you an economical solution for maximizing the productivity of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and safe IT system and to benefit from quick access to the experienced help ordinarily available only to enterprises who can afford a sizeable internal IT group.
SharePoint Server 2007 Computer Consultant
Best SharePoint Server 2007 Online Consulting
Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and information. SharePoint Server offers a central spot for your employees or customers to access, manage, distribute and manipulate useful information, documents, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help you to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
MS SQL Consultant
Microsoft Experts SQL Contract Programmer
SQL Server 2005 offers powerful, standardized tools to IT professionals and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise information and database programs on platforms ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Outsourcing Hyper-V 2016 Containers
Hyper-V 2016 PowerShell Technology Consulting
Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, train your IT management and support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Consultants Call Desk for Remote Workforce
Work at Home On-site Support
Progent has two decades of experience helping small and medium-size organizations to plan, deploy, tune, administer, and troubleshoot IT networks that incorporate remote workers.
802.11ac Upgrade Technology Consulting
Setup and Support 802.11ax Management
Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Windows Server 2008 Active Directory Support and Integration
Emergency Windows Server 2008 DirectAccess Remote Consulting
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout plans, install Windows Server 2008 with your IT environment and applications, educate your support staff how to use enhanced management tools, and deliver continuing consulting and troubleshooting via low-cost alternatives such as Help Desk Call Center support and remote technical assistance.
Immediate Ubiquiti XG switch Consultant Services
Specialists Ubiquiti UAP-AC WiFi access point
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running on multiple sites with thousands of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to determine the benefits of Ubiquiti's UniFi technology for your environment and assist you to plan, install, administer, and maintain your UniFi solution.
Professionals MSP360 Server Backup
After Hours MSP360 Server Backup Network Consultants
Progent can help you to create, implement and troubleshoot a backup solution based on MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, works with all popular public clouds, and permits businesses to create a backup solution with a low RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, system glitches, malicious insiders, and malware attacks like ransomware. For more information, visit ProSight Data Protection Services 360 Backup solutions.
Exchange 2007 Edge Server Network Consulting
Consultants Microsoft Exchange 2007
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Branch Office Support and Help
Computer Consultant Sales Office
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT help with the flexibility associated with with small organizations but which offers professional communications, complete documentation, and adherence to corporate IT protocols. If your enterprise has a remote office situated anywhere in California or any area covered by Progent's consultants, Progent can provide a broad range of in-person and on-line network support services and network architecture assistance.
Flexential Internet Data Center Professionals
After Hours Flexential Tampa Internet Data Center Consult
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning experts. Progent can also assist your business to design and execute a migration to the Flexential facility with services such as designing system configuration, specifying hardware, system configuration and validation, troubleshooting, setting up online network management, and educating your IT support team.
Small Office Technical Support Firms
Largest Computer Support Company Small Business
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a wide array of products and technologies and can provide that expertise online anywhere in the U.S. or in person in major cities across the United States and anywhere in California. Progent provides remote support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity issues, plus the support of CISM-accredited security engineers to handle complex security planning and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the U.S.
SQL Server Reporting Services Technical Support Services
Cisco Certified Expert FRx Remote Troubleshooting
Progent's team of expert software programmers, relational database architects, and program managers can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other data sources like SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also offers experience with web development technologies and can assist clients to build, enhance, repair, or port web-based applications to utilize the most current web technology.
Activesync Specialist
Blackberry Consultants
Progent's professionals offer expertise in multiple disciplines related to mobile connectivity including system infrastructure, Activesync, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's certified professionals can save your company work and money by using their wireless background to show you how to select and configure mobile access technologies that fit the needs of your company. Progent can also tune your network architecture so that wireless appliances work more reliably.
MSP360 B2 Backup Storage On-site Support
MSP360 B2 Backup Storage Support Services
Progent can help you to create, deploy and manage a backupup/restore solution built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent can provide monitoring and remote management to protect against data loss caused by human mistakes, system error, malicious insiders, and external attacks such as ransomware.
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