Albany Consulting Services for IT Support Companies
Seamless Short-Term IT Support Help
Progent's Consulting, Help Desk, and Ticketing for IT Service Providers in Albany
Progent's consulting services for network service firms in Albany New York allows your company to offer your customers Progent's consulting expertise and Help Desk Call Center support under your company's brand as a seamless augmentation of your in-house network services group. These services can help you add to your client base, flesh out your service offerings, create happy customers, and improve your bottom line.
Progent's nationwide team of network infrastructure experts, PC support specialists, IT admins, and cybersecurity professionals have worked as seamless supplements to the IT groups of some of the country's largest IT support firms. Progent's range of technical knowledge enables you to widen the scope of your IT support practice, and Progent's close integration with your support team lets you elevate and protect your company's brand.
Progent is a network consulting company with two decades of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest teams of Cisco-certified CCIE network infrastructure engineers of any private computer support company in the world. Progent has delivered remote technical support and advanced consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Providing Progent's Support Services With Your Own Brand
Progent's consulting program for IT service organizations features seamless resale to your clients of world-class services. Progent bills your firm exclusively and works under your direction to provide your customers support services under your brand. Also, Progent has a low-cost Off-hours Support Program for clients who require access to 24x7 technical support.
Help Desk and Ticketing Services for Network Service Organizations
Ticketing is the enabling technology behind a successful service desk. But full-featured ticketing platforms are not just expensive to acquire and staff, but also difficult to configure and manage. Small or niche IT service companies rarely have the necessary financial or human resources. Progent's Service Desk and ticketing solution offers IT service organizations an economical way to keep their own branding while delivering their customers responsive desktop support services backed by an advanced ticketing system and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Service Desk and ticketing solution for IT support organizations leverages Progent's investments in highly scalable ticketing technology, a remote desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can set up data interchange with your existing ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing services allow your IT service firm to increase your support volume, the diversity of technical issues your firm can handle, the number of locations you can serve, and your hours of availability.
Key features of Progent's Call Center and ticketing solution for IT service organizations include:
- Progent's online desktop service staff provides Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Normal support hours are 5am to 7pm PST, five days per week.
- Extended support is available at additional cost.
- Optional onsite support in major metros is offered across the US at additional cost.
- You keep full control of your customers and invoicing.
- Your customers enter requests via your branded Internet portal, an 800 phone number, or by directing a request to your assigned email address.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service firms allows your support team to act as a single point of contact for virtually all technical expertise your customers may need. You can build your team and strategic in-house competencies at your own pace without being forced to decline new business owing to a lack of in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal IT service team, under your coordination, and bills your firm rather than your customer.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Detailed Service Documentation: Progent uses an advanced service reporting platform to ensure that all IT services performed are thoroughly documented. This allows your IT support organization to shift account responsibilities to internal personnel once you have sufficient staff and relevant skill sets.
- Safely Grow Your Service Practice: You can easily and efficiently accept additional jobs beyond your core areas of expertise and serve new geographies without the risks involved with increasing your full-time staff too quickly.
- Strengthen Your Name: You can improve your mind share as a comprehensive IT support firm by offering more solutions to more clients under your own company name.
- Add to Your Services Catalog: Progent can provide world-class support in a broad array of IT disciplines and can be a reliable reservoir of skills for growing your IT support operations.
- Rapid Escalation: With a large team of top-level technology experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Keep Your Clients Satisfied: Happy clients are loyal. By joining with Progent, you can continue making your customers successful without ever requiring clients to seek expertise from your competitors.
- Online Support Professionals: For 20 years, Progent has provided remote IT support ranging from Help Desk support to advanced consulting. Efficient online support cuts costs and produces quick solutions.
- Major Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Albany, New York Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Albany, New York businesses a broad array of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud
- Online Network Technical Support
- Telecommuter Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Consultants
- Security and Compliance Monitoring
- PEN Testing with NodeZero
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Management
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- Apple iPhone Integration
- Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and Onsite Assessments
Learn More About Progent's Reseller Program for Network Service Firms in Albany, New York To learn additional information about Progent's reseller support for network service organizations in Albany, New York, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Professionals Blackberry
BlackBerry Software Remote Support
Progent offers the support of RIM BlackBerry-premier experts who can help small organizations to design, administer, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This wide range of expertise, combined with Progent's efficient online support model, provides small and mid-size businesses an efficient option for integrating BlackBerry technology seamlessly into their IT network.
24-7 Onsite Technical Support Great Plains Accounting Software
Remote Support Services Microsoft Financial Software
Microsoft Dynamics GP allows you to grow and control your business more efficiently by offering easy access to strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to expand the reach of your company, handle your financials, computerize financial processes, standardize procedures across your company, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
OS X Infrastructure Technology Professional
macOS Infrastructure Engineers
Progent's Apple Mac support consultants can help you with a wide range of network foundation issues such as system architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, integrating, and maintaining a network architecture that is reliable, safe, efficient and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Windows 7 Migration Install
Microsoft Windows 7 Consulting Services
Progent's certified consultants offers offsite and onsite consulting services to assist you to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, backup and restore, online access, smartphone and tablet integration, wireless network design, and 24x7 system monitoring and alerts.
Microsoft Teams video conferencing Professional
Microsoft Teams with Microsoft 365 Consultant Services
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Computer Consultants ProSight Reporting Infrastructure Management
Network Consulting ProSight Reporting ConnectWise Manage Ticketing
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Juniper SRX2300 Firewall Consulting
24 Hour Juniper SRX Firewall Security Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Online Support Services Microsoft Windows Server 2012 R2
Windows Server 2012 R2 Multitenancy Online Support Services
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, team, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Sales Office IT Consultants
Online Troubleshooting Remote Office
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that require network service with the flexibility common to with small firms but which includes professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office situated anywhere in or any area served by Progent's engineers, Progent can offer a wide array of onsite and remote IT support services and system design assistance.
Services Network Management Outsourcing
ProSight Network Management Outsourcing Engineer
Progent's ProSight family of managed services are designed to provide businesses who maintain minimal in-house IT administration and support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include flat-rate IT maintenance costs, automation of routine administrative tasks, ongoing adoption of the latest technology, graceful transition from legacy systems to current solutions, improved alignment of information technology with strategic objectives, access to veteran network consultants, and freeing up management to concentrate on business issues rather than ever-changing computer technology.
New Hampshire Consulting
24x7 Nationwide Support Integration Services
Progent's National Support Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct computer connection to troubleshoot and resolve network problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to competent specialists as required.
Remote Consulting Cisco wireless
WiFi 6 migration Specialist
Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Specialists LifeSize Telepresence
Radvision Video Conferencing Consultant
Progent can provide access to a veteran consultant with years of hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing platform supplier to help your organization increase the business value of your video conferencing solution.
Private Cloud Integration Consultant
ProSight Private Cloud Hosting Services Consultant Services
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the maximum degree of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization platforms that enable small companies with multi- platform IT systems to save significantly on the expense of capital equipment, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
SCCM Application Management Support and Integration
SCCM and SQL Server Support Outsourcing
System Center Configuration Manager automates software deployment across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help you with any facet of planning, implementing, using and repairing a SCCM solution for local, cloud, or hybrid networks.
Urgent Online Help ProSight Remote Network Troubleshooting
ProSight Remote Network Infrastructure Monitoring Support
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that require important updates, or isolating performance bottlenecks.
Designer ASP
Program Programming
If you need help writing, enhancing, or repairing business aplications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database designers, and software project managers can make sure you get the job completed on time and within your budget. Progent's seasoned software developers can provide affordable and efficient online help for jobs as small as writing VBA scripts for Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or MySQL.
Altaro VM Backup Scheduling Online Troubleshooting
Altaro VM Backup Planning Integration Services
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to assist you to plan, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Consulting Services Backup
Mac Backup Consult
Progent can provide economical online access to engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to design, upgrade, or troubleshoot backup/restore systems for a range of architectures such as local, edge to datacenter, cloud, or hybrid.
CIO Technical Support Services
Chief Information Officer Support Services
Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible IT products to enhance business processes so they align better with your corporate objectives. Your business can develop and install a well thought out IT plan without incurring the cost of a full-time senior IT executive.
Amazon AWS instances Engineer
CISM Security Security Amazon EC2 security Reporting
Progent can provide cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
.NET F# Development
.NET IoT Development Companies
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET apps quickly and at low cost.
Catalyst Wi-Fi 6 AP Layout Technical Consultant
Catalyst Wi-Fi 6 AP Configuration Outsourcing
Progent's Cisco Catalyst 802.11ax AP consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Firewall Audit NodeZero Certified Cybersecurity Pen Testing
NodeZero Penetration Testing Security Firms
Progent's certified cybersecurity experts can run NodeZero-based PEN tests to verify your security defense systems and policies are correctly set up and effective.
Application Monitoring Remote Technical Support
Microsoft Operations Manager Consulting
Even if your company has a minimal computer services group and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware operating.
At Home Workforce Endpoint Management Remote Consulting
Remote Employees Endpoint Management Network Consulting
Progent can help small and medium-size organizations to implement efficient remote endpoint management solutions for administering endpoint devices used by telecommuters.
Barracuda Networks SD-WAN Security Firms
Barracuda Networks Firewalls Firewall Support
Barracuda's affordable CloudGen Firewall appliances offer web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and Zero-Trust protection with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to be your go-to source for technical guidance, maintenance, training, and security expertise.
Exchange 2019 Technology Consulting Services
Microsoft Exchange 2019 Online Technical Support
Progent can help you in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Lync Server 2013 video conferencing Consultant Services
Microsoft Certified Engineers Lync Server 2013 Reverse Proxy Server
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent has expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Emergency ISA 2004 Server Consulting
Microsoft Microsoft Proxy Server Professional
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Consulting Jabber and Expressway for Mobile and Remote Access
Jabber and OAuth Consulting Services
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the technologies that make up creating a cohesive Jabber solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.
Windows Server 2022 and SCOM Integration Support
Windows Server 2022 Virtual Machine Support and Integration
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Email Polymorphic Virus Protection Specialists
24 Hour ProSight Email Guard AES Encryption Services
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
Enterprise Services Project Methodology IT Support
Emergency IT Consulting Group Developing Phase: Pilots
When performing IT projects for enterprise clients, Progent uses a structured approach driven by defined milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert deployment. All facets are recorded to make available a comprehensive description of technical services performed and to assist in ongoing system maintenance.
Monitoring and Reporting Information Technology Consulting
Remote Monitoring and Reporting Support Services
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Support Remote Employees Data Protection
After Hours Information Technology Consulting At Home Employees Data Protection
Progent can assist small and medium-size companies to design, configure, test and maintain backup/restore solutions required for remote workers.
ProSight Remote Network Infrastructure Monitoring On-site Technical Support
ProSight Remote Network Infrastructure Monitoring Consultant
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need important software patches, or resolving performance bottlenecks.
