Albany Consulting Experts for Computer Support Providers
Seamless Short-Term IT Support Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Providers in Albany
Progent’s consulting services for network service firms in Albany New York enables your company to offer your clients Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless extension of your in-house network services group. This can ease the way for you to grow your revenue, close gaps in your service offerings, satisfy your clients, and improve your bottom line.
Progent’s nationwide roster of network infrastructure engineers, desktop support specialists, IT admins, and data security professionals have acted as seamless expansions to the support staffs of some of the world’s biggest IT service firms. Progent’s breadth and depth of technical knowledge allows you to widen the scope of your IT support business, and Progent’s transparency helps you promote and preserve your company's brand.
Progent is a network consulting firm with 20 years of experience providing online consulting services to small and mid-size organizations. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure engineers of any private computer services company in the world. Progent has provided remote technical assistance and consulting to clients in every state in the U.S. (Refer to testimonials from Progent's customers.)
Using Progent's Support Services With Your Branding
Progent's consulting program for IT service providers offers transparent resale to your clients of professional IT services. Progent invoices your firm exclusively and works under your instructions to deliver your clients support services under your branding. Also, Progent offers a low-cost Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are the enabling technology behind a successful service desk. But enterprise-grade ticketing platforms are not only expensive to acquire and staff, but also difficult to set up and maintain. Small or niche IT service companies seldom have the required financial or human resources. Progent's Call Center and ticketing solution offers IT service firms an affordable way to retain their company branding while providing their customers world-class desktop support built around an advanced ticketing system and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Service Desk and ticketing solution for IT support firms leverages Progent's investments in highly scalable ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up communications with your current ticketing platform. The features available with Progent's Service Desk and ticketing services enable your IT service firm to increase your physical and virtual support workload, the range of technical issues your company can handle, the number of {geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT service firms include:
- Progent's online desktop support team provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during normal business hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional on-premises support in major metro areas is offered throughout the US at additional cost.
- You keep complete control of your clients and invoicing.
- Your clients submit requests through your branded Internet portal, a toll-free number, or by sending a message to your specified email address.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to become a sole point of contact for practically all technical guidance and troubleshooting your clients may require. You can build your staff and strategic in-house competencies steadily without having to turn down opportunities owing to a gap in expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent works as a seamless extension of your internal support group, under your direction, and invoices your firm rather than your client.
- By-the-Minute Billing: Progent charges by the minute to reign in costs.
- Detailed Documentation: Progent uses an enterprise-class documentation system to make sure all services performed are fully documented. This allows support group to transfer service responsibilities to in-house personnel once you have sufficient people and relevant technical skills.
- Safely Grow Your IT Support Practice: You can quickly and safely take on additional jobs beyond your main fields of excellence and open additional geographies without the risks involved with expanding your head count too rapidly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive IT support firm by offering more services to more clients under your own company name.
- Flesh Out Your Services Catalog: Progent offers world-class support in a broad array of technologies and can be a dependable reservoir of skills for growing your IT support operations.
- Fast Escalation: Thanks to a large roster of senior consultants ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest issues can be handled promptly.
- Keep Your Customers Satisfied: Happy customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever forcing clients to look for expertise from your competitors.
- Remote Support Experts: For 20 years, Progent has delivered online network support ranging from Help Desk support to advanced consulting. Effective online service saves money while delivering quick solutions.
- Major Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Albany, New York Organizations
Progent's nationwide team of certified engineers can deliver Albany, New York businesses a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Design
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Work from Home Integration
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Experts
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Management
- Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense
- Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for Network Service Firms in Albany, New York To learn more details about Progent's consulting support for IT service organizations in Albany, New York, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Dynamics GP Integration Services
Dynamics GP/Great Plains Remote Support Services
Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by delivering deep availability of decision-driving information and a fast ROI. Dynamics GP offers major productivity benefits such as its ability to expand the reach of your organization, handle your financials, automate financial processes, standardize processes throughout your business, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to help you reap the full benefits of your Microsoft Dynamics GP software.
24/7/365 Juniper SA700 SSL VPN Protection
Security Contractor Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Office 365 Single Sign On Technology Consulting Services
IT Consultants Hybrid Office 365 and Exchange
Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid solutions that transparently combine local and cloud products and services.
DoubleTake Carbonite Backup Information Technology Consulting
Network Engineer Double-Take Replication Manager
DoubleTake/Carbonite Software publishes a family of tools designed to provide small businesses a range of cost-effective alternatives for replicating and recovering vital applications such as Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive experience integrating DoubleTake/Carbonite technology into small business information networks to create an advanced state of fault tolerance and disaster recovery readiness at an affordable price.
Microsoft Exchange 2016 Upgrade IT Consulting
24-7 Microsoft Exchange Server 2016 Upgrade IT Consultants
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Michigan Service Providers
24/7 Louisiana Network Design
If your business does not require urgent remote help but you think you will need technical services with your network soon, you can conserve time and money and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Catalyst Wi-Fi 6 AP Layout Support
Emergency Catalyst 9105i Access Point Online Technical Support
Progent's Cisco Catalyst 802.11ax WAP experts offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Windows Server 2012R2 Security Consulting Services
Urgent Network Consultants Microsoft Windows Server 2012R2
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Computer Consultants Windows Server 2016 Health Service
Windows Server 2016 High Availability Support
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Microsoft Operations Manager On-site Support
Remote Monitoring and Reporting Integration Support
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
ISA 2004 Enterprise Edition Server Network Consultant
ISA 2004 Server Technical Support Services
Progent's certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Telecommuting Online Consulting
24x7 Telecommuter Solutions Consulting
Progent has 20 years of experience assisting small and medium-size organizations to plan, install, optimize, manage, and troubleshoot computer networks that incorporate at-home workers.
Troubleshooting Windows 2008 Cluster
Professional Windows Server 2008 Failover Clustering
The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the installation, configuration, and maintenance of server clusters that offer greater levels of system dependability, security, efficiency, and flexibility. New or improved capabilities include cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, better protection and quorum models, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, plan and implement an installation, train your network support personnel to administer your cluster environment, deliver continuing consulting and support services, and create and test a disaster recovery procedure.
Office 365 mail flow Information Technology Consulting
Office 365 Exchange Online and on-premises Exchange Remote Consulting
Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
24-Hour Microsoft Exchange Technical Support
Microsoft Exchange Support
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
24-7 ransomware recovery planning Consulting Services
Consultant WannaCry ransomware protection and recovery
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your company's requirements.
1900 Router Remote Consulting
Consultant Services 500 Router
Cisco has designed a full array of routers including routers built to deliver the security, bandwidth, and availability required by customers from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Network Management Network Setup
Technical Consulting Cisco Network Management
Progent's Cisco-Certified network management engineers can assist you to use Cisco's management utilities along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your network operating reliably, fully utilize limited resources, guard your data, revive quickly from device failure or deliberate assaults, and allow you to add or reassign valuable resources intelligently and economically as your company evolves.
Professional Windows Server 2008 BranchCache
24/7 Windows Server 2008 Security Consulting Services
Microsoft Windows Server 2008 R2 features high levels of performance, security, availability, scalability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network experts can deliver cost-effective online consulting, troubleshooting, and training services to help your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
Microsoft Exchange 2003 Upgrade Remote Support
Top Support and Setup Exchange 2003 Upgrade
Progent's Microsoft Certified professionals can provide expert consulting for major deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange Server 2007 rollouts or updates and can supply local personnel to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Troubleshooting Microsoft Configuration Manager
SCCM Troubleshooting Online Troubleshooting
System Center Configuration Manager automates software provisioning at scale, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
CCIE Certified Fault Tolerant Branch office Network IT Consultants
Redundant Network Engineers
Progent’s non-stop interoffice connectivity and 24x7 network connection engineers can help small companies create fault tolerant Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can design and implement high-availability Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice networking.
Specialists Exchange Server 2010 Migration
Exchange 2010 Migration Technology Professional
Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to carry out your migration to Exchange Server 2010, produce extensive documentation of your new messaging system, train your network support team and end users to get them up to speed rapidly on Exchange Server 2010, and provide ongoing management consulting and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Microsoft Windows Server 2003 Cluster Support Outsourcing
Network Consultant Microsoft Windows Cluster
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your business utilize zero-downtime clustered servers that can provide 24x7 uptime. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too build non-stop clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows consultants ensure that your high availability clustered servers are configured to maximize the business advantage of your computer system.
CISSP Certified Security Analyst Engineer
Specialist CISSP Certified Security Architect
Progent's CISSP-premier network security experts can help organizations of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.
Linux Network Monitoring, Nagios and MRTG Engineers
MRTG Consulting
Nagios and MRTG are powerful, license-free monitoring utilities that run with the Linux OS and can be deployed to analyze UNIX environments, MS Windows networks, or multi-platform networks in which Linux and Windows coexist. The Nagios monitor allows network managers to track system services such as POP3, HTTP, FTP, and NNTP. MRTG permits you to graph the bandwidth through SNMP network appliances such as servers, routers, and switches. Progent's network integration experts can show you how to use both these tools to tune and troubleshoot your computer network.
Technology Consultants Pennsylvania
Florida Security Consulting Group
Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and online direct network connection to isolate and repair technical problems quickly and economically. The scope of technical experience available from Progent's team of nationwide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as required.
WatchGuard XTM Firewall Cybersecurity Tech Services
WatchGuard Firebox T70 Firewall Cybersecurity Consultancy
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Office Word for iOS Engineers
Office 365 Word Specialists
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical remote support services to help you to manage your existing Microsoft Office Word environment or help you to migrate to a newer release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different versions of Word, integrating Word with different Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training sessions customized for individuals or groups.
Largest IT Consultants Windows, UNIX, Solaris
Windows and Solaris Remote Support Services
If you are developing UNIX-based software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by delivering online and in-person support when your company needs it, Progent represents an affordable alternative for maintaining an information system that provides high reliability, security, and performance. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring services, and Help Desk Call Center services.
Collocation Support Outsourcing
Internet Data Center Computer Consultants
Progent’s data center support services are designed for companies with hardware housed at Internet Data Centers or data center colo hosting sites and in need of on-demand on-site help at the colo site as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a complete range of data center and data center and collocation support services including system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server clustering systems.
ProSight Hosting for Virtual Servers Engineer
24-7 Consultant ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft Exchange Upgrade Online Troubleshooting
Immediate Microsoft Exchange 2003 Consultants
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Top System Center 2016 Troubleshooting On-site Support
System Center 2016 and Skype for Business Integration Consulting
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified IT support experts. With Progent's affordably priced IT service packages, small organizations can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small business networks world-class availability, security, and performance.
