Albany Consulting Expertise for Computer Support Providers
Transparent Temporary IT Support Expansion
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Firms in Albany
Progent’s consulting support for IT service organizations in Albany New York allows your company to provide your customers Progent's consulting and Help Desk Call Center support with your own branding as a seamless augmentation of your in-house network support team. These services can put you on the fast track to add to your revenue, close gaps in your service catalog, create happy clients, and improve your profits.
Progent’s nationwide roster of network infrastructure engineers, desktop integration and troubleshooting specialists, IT administrators, and data security consultants have worked as transparent adjuncts to the IT staffs of some of the country's biggest IT support businesses. Progent’s breadth and depth of expertise enables you to widen the capabilities of your IT support business, and Progent’s close integration with your support team helps you promote and preserve your branding.
Progent is an IT consulting company with two decades of background delivering remote expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco CCIE network infrastructure engineers of any private computer support firm in the world. Progent has delivered online IT support and consulting to customers in every state in the country. (See recommendations from Progent's customers.)
Reselling Progent's Support Services Under Your Own Brand
Progent's consulting program for network service providers features transparent resale to your customers of world-class IT services. Progent bills you directly and works under your instructions to provide your clients consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing for IT Service Firms
Ticketing systems are the enabling technology behind a successful Help Desk. But enterprise-grade ticketing systems are not just expensive to license and staff, but also difficult to configure and manage. Small or niche IT service companies do not have the necessary resources. Progent's Service Desk and ticketing program offers IT service organizations an affordable way to retain their own branding while delivering their clients responsive desktop support built around an advanced ticketing platform and reinforced by fast escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing solution for IT service organizations takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing platform. The features available with Progent's Service Desk and ticketing program allow your IT service firm to expand your support volume, the range of technologies your business can take on, the locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT support organizations include:
- Progent's online desktop service staff delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during normal work hours.
- Normal support times are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is available at extra cost.
- Optional onsite support in larger metro areas is offered throughout the US at extra cost.
- You retain full control of your clients and billing.
- Your customers enter service requests by means of your own branded web portal, an 800 number, or by sending a message to your designated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service firms allows your support team to act as a sole point of contact for virtually all IT expertise your clients may require. You can grow your staff and core IT skills steadily without having to turn down new business owing to a gap in in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a transparent extension of your internal IT service group, under your coordination, and invoices your firm rather than your client.
- Granular Billing: Progent charges on a per-minute basis to minimize costs.
- Extensive Service Documentation: Progent uses an advanced reporting platform to make sure all IT services delivered are thoroughly described. This allows support group to transfer account responsibilities to internal consultants when you have sufficient people and relevant skill sets.
- Safely Grow Your Service Practice: You can easily and affordably take on more opportunities outside your main fields of expertise and open additional geographies without assuming the risks associated with increasing your full-time staff too rapidly.
- Re-enforce Your Name: You can solidify your positioning as a full-spectrum network support firm by delivering more services to more customers under your own brand.
- Flesh Out Your IT Support Catalog: Progent offers world-class expertise in a wide array of IT disciplines and can act as a dependable reservoir of skills for expanding your IT service operations.
- Fast Escalation: With a sizable roster of top-level consultants ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest problems can be handled fast.
- Make Your Clients Happy: Happy customers stick. By joining with Progent, you can continue making your customers successful without ever requiring clients to look for expertise outside the fold.
- Remote Support Professionals: For two decades, Progent has provided remote network support ranging from Call Center support to high-level consulting. Effective remote service cuts costs and produces quick solutions.
- Top Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Albany, New York Organizations
Progent's seasoned roster of certified consultants can provide Albany, New York businesses a wide range of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- AD Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Consulting
- Virtual Server Management
- Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- WiFi Site Assessments
Find Out More Details About Progent's Reseller Support for IT Service Firms in Albany, New York For additional details about Progent's reseller support for IT service organizations in Albany, New York, call 1-800-993-9400 or see Contact Progent.
An index of content::
Exchange Server 2003 Upgrade Setup and Support
Microsoft Exchange Technology Consulting
Progent's Microsoft Premier engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange installations or upgrades and can supply local personnel to assist large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Network Knowledge Transfer
Open Now Network One-On-One Training
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Mid-size businesses who work with trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, secure, and efficient.
Aironet 600 Access Point Consultant Services
Professionals Aironet 802.11ac AP
Progent's certified wireless experts can help businesses of any size to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to provide the performance, coverage, capacity, scale, security and manageability required for seamless access between Wi-Fi and wired network infrastructure. Progent offers affordable online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.
ASA and PIX Onsite Technical Support
Help and Support Cisco ASA Configuration
Progent’s Cisco-Premier technology experts provide experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent’s Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Technology Professional IT asset management
IP address management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Ragnar Locker ransomware recovery Consultants
ransomware protection Consultancy
Progent's proven ransomware recovery experts can help you to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.
ISA 2000 Server Network Consultant
ISA 2004 Standard Edition Server Support Outsourcing
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Remote Support Services Wi-Fi site survey
Information Technology Consulting 802.11ac
Progent’s Wireless Consulting Services offer a fast, economical way for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Antivirus Technology
Top Ranked Design and Installation Anti-Virus
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing constantly improved spam and virus filtering, policy administration, content testing, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outgoing email testing to let you repair your e-mail system and define and enforce company security policy.
Solaris with Windows Consulting
24-Hour UNIX, Windows Technology Professional
If your company is developing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service network support outsourcing that allows you to focus on your field of high-value know-how while avoiding the continual hassle of managing your business network. By using smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable solution for supporting an IT network that provides excellent availability, protection, and efficiency. Progent's developer support services include comprehensive network support outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring, and Contact Center outsourcing.
High Availability Data Centers Consulting Services
Microsoft and Cisco Authorized Expert Internet Data Center Consultancy
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the particular needs of your business. Fault tolerant Internet Data Centers are particularly attractive to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of consulting and maintenance services.
Lync Server 2013 and Exchange UM Server Consult
Microsoft Lync Server 2013 Engineer
Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with application sharing, and both IP-based and PSTN calling across a wide assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
After Hours Mac Technical Support Services
macOS Online Troubleshooting Consultant
Progent offers nationwide online help and consulting services for companies that run macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X users a range of services including desktop support, upgrading to the latest edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote technical support provides maximum leverage for your information technology budget by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to solve most network problems without wasting time and money by going to your location. In most of cases your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist with the most challenging system issues.
Co-Location Remote Support Services
Colocation Facility Online Support
Colocation sites make it possible for businesses to share world-class data centers for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation program such as selecting and moving to a colo facility, creating network topology, defining required equipment, on-premises and on-line troubleshooting, setting up offsite system administration, and training your IT personnel.
SCCM 2016 and Exchange 2016 Remote Support Services
Online Consulting SCCM 2016 Azure Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
24x7 ProSight Virtual Hosting Consulting Services
Consulting Services Private Cloud Solutions
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital costs, savings on operational expense, improved executive focus, world-class security, greater fault tolerance, and business continuity.
Professionals Microsoft Exchange 2007
Exchange 2007 Server Specialist
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Cisco firewall IPS Specialist
24x7 Cisco PIX to ASA upgrade Support Services
Progent’s certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security gaps.
IT Consulting Exchange 2013 In-Place Hold
Support Services Exchange 2013 EAC
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact key IT areas like ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Contract Q and A about Telecommuting Cisco Consulting
Questions about Cisco CCNP Employment
For answers to frequent enquiries about being employed by Progent, refer to Employment at Progent FAQs.
Cloud Protection for Email Consultants
ProSight Email Guard Spam Filtering Services Engineer
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Midsize Company Design
Microsoft and Cisco Authorized Expert Midsize Business Service Provider
Progent offers IT support for mid-size companies who have 100 to 250 network users. The mid-size company or work group has typically been an overlooked segment of the market for network consulting expertise. The overhead and service access models of major outside service organizations make them too costly for the typical mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, dramatically lowers the IT support expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts with background in a wide range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support appropriate by a medium size organization without budgeting enterprise costs, call Progent.
Microsoft Windows Server 2008 Clustering Technical Support Services
Windows 2003 Cluster Server Network Consultants
Progent’s Disaster Recovery/Business Continuity specialists have extensive experience assisting small organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore systems, and transparent maintenance. Progent’s business continuity consultants can assist your company to develop and test an efficient business continuity plan that matches your business needs and budget. Progent’s disaster recovery specialists can help you to architect, deploy, and maintain resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.
24-Hour WSUS Consultant
Microsoft SUS Consultant Services
Microsoft Windows Server Update Services allows information technology administrators to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT staff can fully and easily manage the distribution of patches that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, setting up client's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
MCSE Expert Certified Specialists Data Protection Manager 2016 Troubleshooting
Data Protection Manager 2016 and Azure Backup Online Consulting
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 deployment on schedule and on budget.
Outsourcing System Center 2016 Amazon AWS Integration
Urgent System Center 2016 Endpoint Protection Consultants
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft Certified network support experts. With Progent's affordably priced IT service programs, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company networks enterprise-class reliability, security, and productivity.
ERP, MRP, Accounting System Expert Development
Microsoft ERP Support Services
Progent's application experts can provide in-depth support, custom development, integration assistance, and webinar classes for leading applications that address key areas including ERP, general accounting, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting support online, Progent can help small businesses anywhere in the United States to save the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of technical support.
ransomware cleanup and restore Consult
Locky ransomware recovery Consultants
Progent's proven ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
ERP Developer
Applications Consulting Navision
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training customized to address your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Remote Support Services SMS 2003 Upgrade
Online Help Microsoft SMS
Progent’s Microsoft-certified consultants provide small and medium size companies world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment automation. Configuration Manager is Microsoft's new title for the change management platform previously known as SMS Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified engineers can help you use SMS 2003 or System Center Configuration Manager effectively for streamlined operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also assist you to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Microsoft On Site service
Specialist Microsoft Office System
Progent’s IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing network service expenses to grow in a more moderate and manageable manner than is feasible by building up a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust network architecture for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
