Albany Consulting Experts for Computer Support Companies
Seamless Short-Term Support Team Augmentation
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Organizations in Albany
Progent's consulting services for network service organizations in Albany New York allows your company to offer your customers Progent's consulting and Help Desk Call Center support with your brand as a transparent augmentation of your regular network support group. This can help you add to your revenue, close gaps in your service catalog, satisfy your clients, and increase your bottom line.
Progent's roster of network infrastructure experts, PC integration and troubleshooting specialists, network admins, and data security professionals have worked as seamless extensions to the IT staffs of some of the country's biggest IT service businesses. Progent's range of technical knowledge allows you to add to the capabilities of your IT service business, and Progent's close integration with your support team helps you promote and protect your company's brand.
Progent is a network consulting firm with 20 years of experience delivering online expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the largest groups of Cisco CCIE network infrastructure experts of any private IT services company in the world. Progent has provided remote technical assistance and advanced consulting to clients in every state in the U.S. (Check out testimonials from Progent's customers.)
Reselling Progent's Services Under Your Own Brand
Progent's consulting program for network service organizations offers seamless resale to your clients of world-class IT services. Progent bills you exclusively and performs under your direction to provide your customers consulting and support services under your branding. Also, Progent has an affordable Extended Hours Support Program for customers who require access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing systems are the enabling technology behind an effective IT Call Center. But modern ticketing platforms are not just costly to license and staff, but a hassle to configure and maintain. Smaller IT support providers seldom have the necessary budget or personnel. Progent's Call Center and ticketing program offers IT service organizations a practical way to retain their company branding while providing their clients world-class desktop support services backed by a best-of-breed ticketing system and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Help Desk and ticketing solution for IT support companies takes advantage of Progent's investments in advanced ticketing software, a remote desktop services team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program enable your IT service firm to expand your support workload, the diversity of technical issues your business can handle, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's remote desktop support team provides Level 1 end user help with 1-hour SLA to commence work during normal work hours.
- Standard support times are 5am to 7pm PST, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite service in larger metros is offered across the country at extra cost.
- You keep full control of your clients and billing.
- Your clients submit incident reports through your custom branded Internet portal, an 800 number, or by sending a message to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service organizations allows you to act as a sole source for virtually all IT guidance and troubleshooting your customers may require. You can build your staff and core IT skills steadily without being forced to turn down opportunities due to a gap in in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a seamless extension of your internal support group, under your direction, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges by the minute to minimize costs.
- Extensive Reporting: Progent utilizes an advanced documentation platform to make sure all services performed are thoroughly documented. This makes it easy for your IT support organization to shift service responsibilities to internal personnel once you have sufficient staff and relevant skill sets.
- Safely Expand Your Service Practice: You can easily and safely take on additional jobs outside your core fields of excellence and open new geographies without assuming the risks associated with expanding your head count too rapidly.
- Re-enforce Your Brand: You can solidify your mind share as a full-spectrum IT support firm by offering more services to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent offers world-class support in a wide array of technologies and can be a dependable resource for growing your IT service business.
- Rapid Escalation: With a sizable roster of senior consultants available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Keep Your Clients Satisfied: Happy clients keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for help from your competitors.
- Remote Support Experts: For 20 years, Progent has provided remote network support ranging from Call Center services to high-level consulting. Effective remote support saves money and produces quick results.
- Advanced Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Albany, New York Organizations
Progent's veteran roster of certified engineers offers Albany, New York businesses a wide array of remote technical guidance and debugging expertise. Practice areas covered under Progent's consulting program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Security and Compliance Monitoring
- Penetration Testing with NodeZero
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- Apple iPhone Integration
- Google Android Phone Management
- Ransomware Defense/Recovery
- Backup/Restore Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Find Out More About Progent's Reseller Program for IT Service Organizations in Albany, New York To learn more details about Progent's consulting program for network service firms in Albany, New York, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Windows and UNIX Services
UNIX with Windows Network Consulting
Progent's UNIX platform consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
64-bit Upgrade Engineer
Consultant Services 64-bit Computing
Progent's Microsoft-expert consultants can assist your organization to update your workstations from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of moving to 64-bit desktop processing, plan an affordable upgrade process that minimizes business interruptions, and offer inexpensive, professional online support to assist you to configure 64-bit PC desktop software and applications on your current computers.
Biggest Microsoft Exchange 2007 Specialist
IT Consultants Exchange 2007 Edge Server
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Remote Support Services System Center Operations Manager
SCOM 2012 Fabric Monitoring Remote Consulting
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Solaris with Windows Professionals
Support and Setup Windows, UNIX, Solaris
If you are developing UNIX-based applications on a network that includes Windows-based servers, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual distraction of managing your business network. Through the use of smart server monitoring and by providing remote and in-person support as your company needs it, Progent represents an affordable solution for maintaining an information network that provides high dependability, security, and efficiency. Progent's developer assistance offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring, and Helpdesk services.
Computer Consultant Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro M365 Mailbox Backup IT Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
IT Outsourcing White Paper
IT Outsourcing Advantages Article
Progent's IT outsourcing services offer economical network consulting for mid-size companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT service budgets to grow in a more linear and controlled manner than is possible by amassing a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your critical Windows-powered applications including Windows Server 2008, Exchange Server 2007, and SQL Server.
SharePoint 2019 Workflow Manager Help and Support
SharePoint 2019 PowerShell Integration Support
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.
Remote Monitoring and Reporting Consulting
Remote Monitoring and Reporting Support
Progent offers a selection of network support packages for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Operations Manager 2007, a next-generation network and IT support product that monitors the availability, performance, and safety of your information system and isolates incipient problems before they can bring down your system. With Progent's economically priced IT support programs, small companies can choose a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Job Compensation for Cisco Engineer
Home Based Jobs Compensation for Telecommuting Network Consultants
Progent's compensation model is built on contribution, so just like being an independent contractor, your income is directly driven by your work effort. Certain of our support staff stress lifestyle issues and elect to consult at an easy pace, using our flexible calendar to follow individual pursuits like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and friends. Other consultants use the chance to make major bucks via hard work and long days. Progent fully supports both sides of the spectrum and everything in the middle.
Microsoft Entra Hybrid Professional
Microsoft Entra ID Professionals
Progent can assist companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Network Security Services
Security Review Consulting
Progent's qualified security and compliance experts can run security assessments of company-wide security to determine your organization's cybersecurity profile compliance with recognized industry security standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for specific areas of cybersecurity like endpoints or cloud applications. Progent's accredited security engineers can also carry out comprehensive information security tests to validate your organization's compliance with recognized international security standards such as HIPAA, NIST, and ISO.
Amazon Web Services hybrid cloud integration Programming Company
Amazon EC2 VPN Developer Firms
Progent offers affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
System Center 2016 and SSRS Reporting On-site Technical Support
Computer Consulting System Center 2016 Security and Compliance
Progent has over two decades of experience deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help your organization to plan, install, maintain, and fix your Microsoft System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an older release or from another IT management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.
24-Hour Windows Server 2012R2 Live Migration Technical Support
Windows Server 2012R2 Private Cloud Support and Setup
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Consulting Private Cloud Hosting
Consultant Private Cloud Hosting Services
Progent's private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. You can take advantage of Progent's private cloud to eliminate major capital costs for the acquisition, upkeep, and management of computer hardware and data center facilities while achieving the highest levels of system reliability and security.
Cisco RADIUS Security Support and Setup
Cisco VPN Information Technology Consulting
Cisco's security and offsite connection products for small organizations offer a full line of manageable security products to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your business objectives.
Check Point UTM-1 Edge Network Security Testing
Check Point UTM-1 Firewall Technology Consulting
Progent's Check Point experts can show you how to choose and configure Check Point Software Firewall and VPN utilities and hardware powered by Check Point's technology to offer an economical and efficient security solution for your information network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a central stop for on-going technical support, administration, training, and design services.
SQL Server 2014 Monitoring Technical Consultant
24-Hour Specialist SQL Server 2014 Reporting Services
SQL Server 2014 includes significant improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include system design, deployment, management, remediation, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Desktop Manage
IT Consulting Services Microsoft Mac and Linux Desktop
Progent can provide a variety of economical online and on-premises support services to assist your business to deploy, administer, and debug desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.
24-7 SharePoint Web Parts Consultants
Technical Consultant SharePoint 2010
Progent's Microsoft engineers can provide affordable online support and programming services to assist you to design, deploy, administer, and maintain SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Top Dynamics GP 2015 SmartList Designer Reporting
Dynamics GP 2015 Management Reporter Design Firms
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the return on your investment in this powerful platform.
Windows 8 Specialist
Windows 8.1 Migration Outsourcing Companies
Progent's engineers can deliver a variety of technical services to help organizations of any size to deploy, manage, and troubleshoot environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help create testing environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans based on industry best practices.
Nephilim ransomware recovery Professionals
Phobos ransomware recovery Specialist
Progent's experienced ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft Experts Microsoft ISA 2004 Server Integration Services
Microsoft Expert Microsoft ISA 2004 Server Computer Consultants
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
SCCM Mobile Application Management Support
SCCM MAM Help and Support
System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Emergency Exchange 2013 Upgrade Professionals
Microsoft Expert Computer Consultants Exchange 2013 Performance Tuning
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect key facets of IT including ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.
Application Consultant Microsoft Dynamics 365 Business Central
Dynamics NAV ERP Development Firms
Progent can provide online and onsite installation, migration, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
Active Directory Admin Center Network Consulting
Active Directory Office 365 Specialists
Progent's consultants can assist you to design and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud resources.
Co-managed Helpdesk Costs Remote Support
Virtual Support Desk Costs Consulting Services
Progent's Help Desk Call Center management and co-management service programs help businesses to cut costs and improve productivity.
Development Group Visual Basic for Applications
Custom Application Programming Companies
For custom program creation, Progent can supply programming consultants to produce business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Windows Server 2012R2 upgrade Technology Professional
Windows Server 2012 R2 Clustering Consultant
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security plan, automate IT management, assist with creating applications, and build and validate a DR/BC plan.
Exchange admin center Integration Services
Microsoft 365 authentication Remote Consulting
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Small Business WAP361 Support Services
Small Business 300 AP Network Consultants
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Expert Microsoft Certified Windows Server 2012 R2 upgrade Professionals
Microsoft Windows Server 2012R2 Consulting
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
CUCM and SIP Network Consultant
Cisco Unified SIP Proxy Support Services
Progent's Cisco CCIE-certified SIP integration consultants can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or onsite expertise to assist businesses to move efficiently to an advanced communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Best Virtual Server Hyper-V Help and Support
Remote Virtual Server Administration Website IT Services
Progent's Microsoft-certified professionals can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform test installations to verify Hyper-V's compatibility with your line-of-business software, assess your network and server architecture for smooth performance with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, design and validate business continuity procedures that maximize system availability, and provide ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk outsourcing.
Meraki CMX Consultants
Meraki Dashboard Specialists
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
wireless VoIP phone and Aironet APs Support and Help
Computer Consultants 802.11 6/6E Wireless
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Top Rated ProSight Remote Managed IT Services Consultant
ProSight Remote Managed IT Services Services
Progent's ProSight family of managed services are designed to provide businesses who have small internal network support teams with low-cost access to world-class management tools and technical experts. Benefits of Progent's ProSight catalog of managed services include predictable network maintenance expenses, automation of common management tasks, continual absorption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, improved fit between computer technology with business goals, guidance from veteran network consultants, and freeing up management to concentrate on business rather than ever-changing network technology.
