Ransomware Filtering and Cleanup Expertise
Ransomware Hotline Containment-and-Cleanup: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff are likely to be slower to recognize a break-in and are less able to organize a quick and coordinated response. The more lateral movement ransomware is able to make inside a victim's system, the more time it will require to restore core operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineer can assist organizations in the Albany metro area to locate and quarantine breached devices and protect undamaged assets from being compromised.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Call Progent's Ransomware Hot Line for Emergency Help in Albany
For ransomware recovery help in Albany, call Progent at
An index of content::
Cisco VoIP Phones and Jabber Configuration
Voice Over IP Phones Consultants
Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Remote PC and Smartphone Solution Providers
Telecommuting Technical Support Company
Progent's remote connectivity and wireless synchronization specialists can help you to design and deploy connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the efficiency of your remote workforce.
Mac Office Word Class
Microsoft Outlook for Mac Classes
Progent can provide onsite education designed for people who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for Mac application software.
Upgrade Consultant Exchange 2000 Upgrade
Exchange Server 2000 Technology Consulting Services
Progent is one of the most qualified information technology consulting firms for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies get the full benefits of Exchange 2000 for common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
NetApp Clustered Data ONTAP Professionals
NetApp MetroCluster Disk Pools Consultants
Progent offers enterprise customers the services of a certified NetApp consultant for remote or onsite expertise for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on best practices.
Internet Security Secure
Data Loss Protection Intrusion Detection
For small and midsize organizations, network security and regulatory compliance can be too complex to master yet too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It seems like there's nowhere to run. Progent makes it affordable for small and midsize businesses to implement critical IT security projects successfully by providing the advantage of billed time to the nearest minute without any minimum charge for online help. This means you can have access to a seasoned computer expert to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security plan.
Endpoint patch management Consult
iOS patch management Consultant Services
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Microsoft Expert Extended Helpdesk IT Consultant
Virtual Helpdesk Consulting
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Remote SQL 2008 Reporting Services Consult
Microsoft SQL Server 2008 Technical Support Services
SQL Server 2008 delivers indispensable, familiar tools to computer experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing company information and database programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Les Kent has a 35-year history of successful network integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a system architect, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.
Oracle PL/SQL Development Firm
Development Oracle PL/SQL
Progent can provide fast and affordable online access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.
Catalyst Switch LISP Consultant Services
24/7 Catalyst Switch Upgrade Help and Support
With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize all the advantages of adding smart traffic control into their networks. Cisco's switch technology makes it possible to deploy capabilities to make your IT network sufficiently robust to handle time-critical needs, expandable to support future growth, secure enough to protect restricted data, and capable of differentiating and managing traffic flows to streamline system operations. Progent's Cisco certified consultants can help you select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISA certified security consultants can help you develop a strategic security plan and set up Cisco switches so they help support your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Cybersecurity Scan Technology Professional
24-7 Consulting External Cybersecurity Inventory
Progent provides small businesses two low-cost security inventory packages that include, at a preset price, remotely managed inventory scans of your network security profile which are evaluated by expert information security engineers who interpret the results of the remote scan, present objective evaluations of your existing network security, and offer suggestions for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while offering enterprise-class assessments of your IT network's vulnerability to assault.
Award Winning Consultant ProSight Hosting for Virtual Servers
ProSight Virtual Hosting Consulting Services
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital costs, reductions in operational expense, improved executive focus, enterprise-class protection, greater availability, and regulatory compliance.
Microsoft Azure hybrid cloud solutions Engineers
Microsoft Azure hybrid cloud integration Consultant
Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that utilize physical resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
MCSE Expert Certified Specialists Microsoft ISA Server
Microsoft ISA 2004 Server Network Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Exchange 2003 Server Upgrade Information Technology Consulting
Remote Technical Support Exchange Server 2003
Progent's certified professionals provide computer support and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Urgent CRM Engineer
MS CRM Computer Engineer
Microsoft CRM helps small businesses build profitable customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service data.
24-Hour Power BI Design Firm
24-Hour Power BI and SSRS Development
Progent's Power BI experts can help your business to plan, deploy, manage, update or debug your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage a local, cloud based, or hybrid network model for Power BI.
Macintosh OS X Support
24/7 On-site Technical Support Macintosh OS X
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom education. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad management, or moving to Apple's iCloud services. For computer environments based exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Information Transfer IT Consultants
Cisco Experts Information Transfer Consulting Services
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Small companies who utilize familiar independent service providers or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.
Microsoft SQL Server 2019 Integration Services
Emergency Microsoft Sharepoint Server 2010 Implementation Consulting Companies
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can help you plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
MOM Example Application
MOM 2000 Case Studies
Before Progent’s MOM-based solution, system issues were handled reactively, once workers complained about them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now fix system issues before they becomes critical enough to impact network uptime. Thanks to MOM, Progent can deal with incipient problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class service continuity, safety and performance.
Windows One-On-One Training
Education Network
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent has little competition. Medium-size businesses who utilize familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
ProSight VM Hosting Engineers
ProSight Hosting for Virtual Servers Professionals
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as lower capital expenditures, reductions in operational expense, improved management focus, world-class security, greater availability, and business continuity.
QTS Sacramento Data Center Consultant
QTS Sacramento Internet Data Center Consultants
The QTS Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your main or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly services that include data center relocation, equipment deployment and upgrades, network optimization, comprehensive project management, virtualization configuration, offsite monitoring, streamlined system administration, software programming, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab.
Network Engineer Fault Tolerant EIGRP Network
High-Availability Interoffice Connections Engineers
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure engineers can help small companies achieve fault tolerant Interoffice connectivity through fully redundant networks with transparent failover. Progent’s CCIE engineers can plan and deploy fault tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.
Stealth Penetration Testing Network Consultants
Cybersecurity Penetration Testing Security Certification
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent’s security professionals can perform thorough penetration tests without the awareness of your organization's in-house IT resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident alerts and event history analysis are properly configured and consistently monitored.
Home Based Cisco Consultant Full-Time Jobs
Home Based Jobs Work from Cisco Certified
Progent is convinced that a carefully architected and implemented information system is a crucial piece for enabling a firm's success, and we follow this credo in our own system infrastructure. Progent has built a fault-tolerant virtual office network that enables our in-house consultants and certified contractors to deliver rapid and effective support, cooperate easily on challenging projects, and gain from professional and private growth by acting as part of a dynamic company ethos of personal drive and freedom.
Hyper-V Virtual Server Consultant
Microsoft Hyper-V Virtual Server Administration Professional
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your company, conduct pilot installations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server infrastructure for optimal operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and manage Hyper-V, offer expert consulting support for improving the protection of your virtual servers, design and validate business continuity procedures that maximize system availability, and provide ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Smartphone Synchronization Server Recovery
Small Business Computer Consulting Group Remote Desktop
Progent's remote access and smartphone synchronization experts can help you to design and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to optimize the productivity of your off-site workers.
Linux with Windows Specialists
Microsoft Expert Windows, Linux, UNIX, Solaris Technical Support
If your office computer system mixes Linux platforms with Windows, Progent can help you to integrate your servers into a unified environment that permits all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced performance, and strong security. Progent's Linux and MS Windows integration assistance services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Work From Home Job Fault Tolerant Data Center
Contract Job Opportunities Recruiter Home Based Microsoft Consultant
Progent's company culture will make you a better consultant by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this commitment by recruiting the best professional talent for you to operate with, providing a state-of-the-art network and communications architecture, running custom application tools to deliver the maximum level of support, and by streamlining proven business models for finding and keeping clients.
Consulting Exchange 2007 Server
Exchange 2007 Edge Server Technical Consultant
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Amazon Marketplace Web Service development training Outsourced Programming
Reports Amazon MWS integration
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Emergency Online Microsoft Office Training Technology Professional
Online Office 365 Excel Training Information Technology Consulting Firms
Progent's webinar training classes offer small businesses the cost savings, ease, and flexibility of web-based seminars and the proven pedagogic techniques of seasoned teachers who use sophisticated collaboration software to simulate live, interactive classes. Progent offers online education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Project: Microsoft Dynamics business accounting and management products including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Lync Server Instant Messaging Remote Support Services
Consultant Lync Server 2013 disaster recovery
Progent's consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can assist you to design and execute a rollout of Microsoft Lync Server that consolidates the management of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent can in addition help your company to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide online seminars and continuing support for Microsoft Lync and other Microsoft technologies.
Example Application Wireless
Example Application Wireless Integration
Progent delivered a wireless networking environment that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even greater distances. This wireless solution provided better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it provided immunity to outside interference.
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