Ransomware Protection and Cleanup Expertise
Ransomware Hotline Mitigation-and-System-Restoration: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Engineer
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are least able to organize a rapid and forceful response. The more lateral progress ransomware is able to manage inside a target's network, the longer it will require to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Albany metro area to identify and isolate infected devices and protect undamaged assets from being penetrated.
If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Call Progent's Ransomware 24x7 Hot Line for Emergency Help in Albany
For ransomware cleanup help in Albany, call Progent at
An index of content::
Cisco Experts 800 Series ISR Router Computer Consultant
Top Edge Routers Support and Integration
Cisco has developed a full array of routers including appliances designed to provide the security, performance, and availability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Microsoft Virtual Server 2005 Consulting Services
Top Quality Microsoft Virtual Server 2005 Technology Professional
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on software originally produced by Connectix, delivers the power needed to carry out hardware reduction, application migration, and server quarantine projects via virtualization techniques in an enterprise-class IT network with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in software development and piloting, upgrading from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can help your business to assess and deploy MS Virtual Server.
Microsoft Certified Forefront Threat Management Gateway 2010 Support Services
24/7 Forefront Threat Management Gateway Integration Services
Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Duo MFA and Single Sign-on Technical Consultant
Duo Multi-factor Authentication Support and Setup
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Project Requirements Definition Consultant
Consultancy Project Design
For advanced project management support, Progent can provide the services of veteran information technology experts with years of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow leading practices to ensure that development or deployment projects are successfully completed on schedule and within budget.
Apple OS X and macOS Online Consulting
macOS and OS X Integration Services
Progent's consultants offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also help your business with iPhone support and iPad synchronization, or migrating to iCloud services. For business networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
System Center MOM Specialist
Consultants MOM 2016
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
CISSP-ISSAP Cybersecurity Architecture Consultants
Cybersecurity Architecture Consultants
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive work with information security architecture. ISSAP security experts have comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Security Evaluation SonicWall TZ300 Firewall
Network Security Audit SonicWall TZ300 Firewall
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate processes.
Cisco CCIE Online Outsourcing Technology
Cisco CCIE Remote Networking Specialist
Progent's Cisco certified networking consultants have extensive background helping Internet Service Providers to architect, implement, administer, optimize, and debug fault-tolerant, scalable network environments appropriate for public networks.
Envisioning Phase: Requirements Definition Design Firm
Outsourced IT Management Services Developing Phase: Pilots
In performing IT tasks for corporate customers, Progent follows a structured methodology driven by specified milestones in order to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All phases are documented to make available a comprehensive description of technical services performed and to help in ongoing system maintenance.
Cisco CCIE Online Networking Group
Cisco Small Business Computer Consultant
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, deploy, administer, optimize, and troubleshoot fault-tolerant, extensible connectivity environments appropriate for shared public networks.
After Hours Microsoft SMS Professionals
SMS Server 2003 Migration Integration Services
Progent’s Microsoft experts offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is the new name for the change management platform previously called Systems Management Server. Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS or Configuration Manager 2007 economically for automated operating system and application installation, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also help your company to migrate smoothly from SMS Server to Configuration Manager.
Spam filter Technical Consulting
Microsoft Exchange 2007 Server Consultants
Progent's Microsoft-certified consultants have over a decade of background providing email solutions for companies ranging from small offices to large corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange support services can assist you in designing and carrying out a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.
Windows Server 2022 Computer Consultants
MCSE Expert Certified Windows Server 2022 Storage Replica Consulting Services
Progent's certified Windows Server 2022 experts can assist your company to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Technology Professional Project Management
Specialist Project Design Tuning
For advanced project management support, Progent can provide access to veteran information technology professionals with decades of experience in IT management, application development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow best practices to ensure that strategic projects are successfully completed on time and on budget.
Indiana IT Specialist
24-Hour Vermont Remote Technical Support
Progent’s Technical Response Center (TRC) provides low-cost nationwide extended hours online troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer extended hours telephone help and remote secure computer access to troubleshoot and repair network problems rapidly and affordably.
Support Services Network Monitoring
Application Monitoring Consultant Services
Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to help you to identify and resolve a most network issues before they get big enough to disrupt your business.
Cybersecurity Architecture Professional
ISSAP Certified Cybersecurity Architecture Consultants
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough testing and significant experience with information security architecture. ISSAP security experts have in-depth knowledge of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of architecture security.
IT Outsourcing Services Consult
Full Service Outsourcing Technology Professional
Progent can provide comprehensive remote consulting for all major technical areas common to small business IT networks and offers an array of strategic, on-demand support services including a part-time CIO to offer senior-level planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical projects such as site relocations orOS migrations, Cisco-certified experts for building and maintaining fast and robust infrastructure, security engineers to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Microsoft Certified Partner SharePoint Server 2003 Help and Support
Support Outsourcing SharePoint Server 2003
Progent’s Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to connect to, manage, share and manipulate useful data, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they’ve developed in a way that makes data convenient to find, download and re-use.
Top CCDP Certified Aironet 802.11ac AP Remote Support Services
Aironet Wireless AP Support and Help
Progent's Cisco certified Wi-Fi consultants offer economical remote and onsite help for both legacy and current Wave 2 Aironet wireless access points and Progent can help you to design and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.
Cisco Firepower 2000 Series Firewalls IT Services
Cisco Firepower AVC IT Services
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Windows Server 2012R2 Server Manager Integration
Windows Server 2012 R2 Private Cloud Remote Technical Support
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security plan, automate IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Microsoft 365 Gmail migration Remote Technical Support
Network Engineer Exchange Online Archiving
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and on budget.
On-site Support CIO
CIO Network Engineer
Progent offers the part-time or temporary services of a seasoned CIO who can provide strategic direction to help your company pick and support network solutions appropriate for your present needs and that can serve as a solid foundation for your growth. Progent's temporary Chief Information Officer services provide economic advantages to companies who want to optimize the impact of their network investment but who are without the budget or unwilling to add one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large team of consultants certified to maintain all leading OS platforms and networking technologies plus a wide range and application software, Progent is in a unique position to provide objective recommendations along with expert technical help for creating information solutions that fit the special requirements of your organization.
After Hours Amazon Marketplace Web Service integration Programming Firms
Amazon MWS development Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
MSCRM Configuration
Customer Relationship Management Outsourcing
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and deliver steady, efficient customer service. Progent can set up the optimal server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Consultants Google Cloud hybrid cloud integration
Cisco Certified Experts Google Cloud IAM Technology Professional
Progent offers cost-effective remote and onsite support to assist organizations to move all or part of their critical IT resources to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Specialists Google Cloud VM
Microsoft Consulting Services Google Cloud Machine Learning
Progent can provide affordable remote and onsite consulting to assist companies to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Meraki MR62 Access Point Support and Integration
Outsourcing Meraki Outdoor Wi-Fi AP
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to assist you to design, install, administer, tune, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also help your organization to design and implement hybrid environments that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and consistent performance for all your wired and wireless devices.
Online Consulting Call Desk Sharing
Co-managed Call Center On-site Support
Progent's Computer Contact Center Outsourcing Services for PC desktop support are designed specifically for small businesses who require fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
Solaris with Windows Consultants
UNIX with Windows Professionals
If your company is developing UNIX or Linux applications in an environment that includes MS Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value expertise without the continual hassle of maintaining your company information system. By using smart network monitoring and by providing online and in-person support as your business needs it, Progent offers an economical way for supporting an IT system that features excellent availability, protection, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring, and Help Desk services.
Windows and UNIX Consulting Services
UNIX, Windows Consultant
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Professional Windows Server 2008 R2
Windows Server 2008 BranchCache Consultant Services
Microsoft Windows Server 2008 is an important step forward in making IT networks more secure and available, simpler to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, network monitoring, and security services.
IT Consultants SharePoint 2013 Web Parts
Troubleshooting SharePoint 2013 Migration
Progent has been providing SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management services or can help in specific tasks associated with your SharePoint 2013 migration.
Specialist Dynamics GP System Update
Microsoft Dynamics GP System Update Planning Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, software development, training, and debugging services since the product's original release. Progent offers top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, pilot, and carry out an efficient migration from a an outdated release to the latest release of Microsoft Dynamics GP.
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