Microsoft Exchange ExpertsProgent's Microsoft-certified consultants have over 20 years of background assisting companies to design, configure, and manage email solutions based on Microsoft Exchange. For companies in Albany New York, Progent provides a range of budget-friendly Microsoft Exchange consulting and maintenance services to ensure that your organization's email system features:

  • Information security and compliance
  • Rules-based virus and spam defense and content filtering
  • Zero downtime
  • Easy connectivity for off-site and on-the-road workers
  • Time-saving administration utilities
  • Multi-media mail boxes with voice messaging, IM, Presence, and video conferencing capability
  • Non-intrusive and high-speed backup and restoration
  • Full coordination of on-premises and cloud resources
Progent offers businesses a remote troubleshooting hot line staffed by Microsoft MCSE certified engineers to fix Exchange problems rapidly. Progent's onsite network support specialists can be dispatched in less than one day to offices in Albany New York. Progent's Cisco CCIE certified network engineers have the skill to help with complex infrastructure problems that impact Exchange Server efficiency, and Progent's CISM and GIAC premier security experts can help your company to defend against or clean up after attacks.

Progent's Microsoft Exchange consulting and troubleshooting professionals can assist you to plan and perform non-disruptive upgrades from out-of-date email environments to a current Microsoft platform. Progent's 64-bit migration consultants can help your company to evaluate the business advantages and costs of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to create and execute an efficient upgrade plan to a 64-bit version of Microsoft Exchange. Progent's Power BI consultants can help you use data from Exchange files to create modern visualizations to incorporate into actionable Power BI analytical reports and dashboards. Progent can also help you to expand your Exchange-powered messaging environment with the new generation of smartphones and tablets by offering wireless integration services such as Apple iPhone integration and management and Android phone and tablet integration.

Microsoft 365 Integration with local ExchangeMicrosoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and on budget. For more information about Progent's consulting services for integrating Microsoft 365 and on-prem Exchange environments, see Microsoft 365 integration with on-prem Exchange.

Also, Progent can offer 24x7 security and performance monitoring to ensure your messaging system is always working efficiently, and Call Center Support for efficiently solving technical problems affecting individual users.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Microsoft Exchange 2019 Server Planning and Configuration Services
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients. For details, visit Progent's MS Exchange Server 2019 planning and configuration services.

MS Exchange 2016 Consultants
Microsoft Exchange 2016's streamlined architecture allows simplified implementation and expansion, more efficient use of hardware resources, and lower operational cost. MS Exchange 2016 offers tighter connectivity with Microsoft 365 applications, operation with Microsoft Windows Server 2016, faster throughput, enhanced data loss protection (DLP), and more rapid recovery, feature-rich support for Apple iOS and Android smart phones and tablets, comprehensive browser-based management, and a more complete Outlook web client. Find out more about Progent's Microsoft Exchange 2016 Server consulting.

Exchange 2013 Server Deployment
Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important innovations as well as a revamped structure. These enhancements affect vital facets of IT like manageability, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013. Learn more concerning Progent's MS Exchange 2013 Server help.

Exchange Server 2010 Consulting Support
MS Exchange Server 2010 introduced breakthrough technology for fault-tolerant, secure, unified communications. Compared to Microsoft Exchange Server 2007 or Microsoft Exchange 2003, Exchange 2010 is less expensive to deploy and maintain, simpler to manage and expand, richer in features, faster, less subject to system breakdown, more complete in its support for mobile users, and better able to guard business information and defend against hacker attacks. Find out more details about Progent's Microsoft Exchange Server 2010 help.

Exchange 2007 Consulting
Microsoft Exchange Server 2007 is engineered to meet the demands for security, ubiquitous connectivity, speed, and dependability. Microsoft Exchange Server 2007 offers built-in fault tolerance that enables enterprise-class availability to keep your messaging environment operating smoothly, protect you from spam and viruses, and enable your company to adhere to regulatory standards. Read more details concerning Progent's Microsoft Exchange Server 2007 consulting.

Microsoft Exchange 2003 Server Support
Exchange Server 2003 delivers a reliable, scalable, and manageable infrastructure with round-the-clock messaging and group support as well as reasonable licensing cost. Microsoft Exchange Server 2003 remains popular because it supports a broad range of collaborative activities, such as scheduling capabilities, discussion groups, and group folders, and in addition provides access to information across geographic, logical, and protocol boundaries with features such as Instant Messaging, low latency data, and multimedia support. Though Microsoft has ended support for this older platform, Exchange Server 2003 is nevertheless among the most popular editions of Microsoft's Exchange product line. Progent's engineers can help your business to maintain your current Microsoft Exchange 2003 environment or migrate to a more advanced edition of Microsoft Exchange. Learn more details concerning Progent's Microsoft Exchange 2003 consulting.

MS Exchange Server 2000 Help
In contrast to Microsoft Exchange 5.5, which uses its own directory, Microsoft Exchange Server 2000 uses Microsoft Active Directory, providing a simplified administration and security model. Microsoft has terminated support for the product and it is long past time to upgrade. Progent's veteran email professionals have extensive experience supporting Exchange 2K and can assist your company to migrate efficiently to a newer incarnation of this popular email technology. Learn additional information about Progent's Exchange 2000 Server support.

Microsoft Exchange 2016 Server Migration Planning and Support
Progent's consultants can assist your business with all stages of your Microsoft Exchange Server 2016 upgrade including planning, testing, moving mailboxes, decommissioning and management/end user training. Progent's Exchange consultants can assist you to assess the business advantages of deploying Exchange 2016, design and implement a smooth migration, and provide as-needed technical support. Progent can help your business to build an Exchange 2016 Server ecosystem that utilizes on-premises and/or cloud datacenters. Learn more about ways that Progent's MS Exchange 2016 migration consulting services can assist your organization to move cost-effectively from your legacy Exchange environment to Exchange 2016 Server.

MS Exchange Server 2013 Migration Consulting
Microsoft Exchange 2013 delivers important improvements to Microsoft Exchange 2010 Server and offers new functions as well as a streamlined architecture. Progent's consultants can help your business to upgrade to Exchange Server 2013 while retaining as much as feasible of your current resources. Progent can also help your business to integrate Exchange 2013 Server with Lync 2013, SharePoint, and Office desktop or Microsoft 365 for advanced collaboration support and eSearch features. Find out how Progent's Microsoft Exchange 2013 Server upgrade consulting experts can ensure that you upgrade smoothly to MS Exchange 2013 Server for on-premises, cloud-based, or hybrid environments.

MS Exchange Server 2010 Migration Services
Progent can provide expert help for every phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project planning, cost estimates of all new software and hardware required, suggested sourcing, pilot testing at client location or at Progent's test facility, managing temporary coexistence between MS Exchange 2010 and Exchange 2003 or 2007, implementation the solution, decommissioning the old servers, and webinar training for customer's IT staff and end users. Learn more details about how Progent's MS Exchange Server 2010 Migration Consulting Services can assist you to transition affordably and efficiently from your older Exchange Server environment to MS Exchange Server 2010

Spam Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption solution that uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Leakage Protection.

Migration Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integration experts and Microsoft-certified Skype for Business integrators offer remote and onsite expertise for companies of any size to assess the costs/benefits of migrating to Microsoft Teams or Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud-based or hybrid topology; interface Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint and Microsoft 365; set up high-availability solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified network security consultants can assist you create and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory standards.

How to Contact Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your New York business is in need if an Exchange Server support professional, call Progent at 800-993-9400 or refer to Contact Progent.

Progent's Consulting Services for Microsoft Platforms
For organizations of all sizes in Albany New York, Progent's Microsoft-authorized experts offer low-cost online network assistance and professional consulting support for the whole array of Microsoft .NET servers. Progent can provide Windows Server 2022 planning and migration services, Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server design and deployment help, Microsoft Windows Server 2008 R2 consulting, and Microsoft Windows 2003 Server technical support. Progent's planning, installation, update, and support capabilities cover system design, configuration, and management help for project management and documentation, on-site and remote technical support and network troubleshooting, Help Desk Call Center Services, certified security expertise, full-service outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) specialists, System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist your organization to design and deploy Microsoft's solution for unified management of hybrid networks that incorporate on-premises resources and cloud infrastructure and services.

Progent also offers a broad array of remote PC desktop support services including Windows 11 system design and upgrade support, Windows 10 integration assistance, Microsoft Windows 8.1 consulting, Microsoft Windows 7 support, upgrading to 64-bit computing, moving to 64-bit computing, configuring Microsoft 365, and streamlining PC desktop image creation.

If your Albany New York company requires immediate online support from a certified network expert, go to Progent's Urgent Remote Computer Support.

Learn additional information concerning Progent's Certified Microsoft Technology Consulting.



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    When conducting IT tasks for enterprise customers, Progent follows a structured approach driven by specified milestones so as to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional implementation. All facets are documented to make available a comprehensive description of technical services performed and to assist in downstream network support.

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  • Applications Consultants SQL Server
    SQL Server Replication Specialist

    Progent's certified SQL Server application developers and database administrators can provide remote expertise to assist businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any element of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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    Aironet 3700 Access Point Integration Support

    Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite integration and debugging services to assist your organization to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and anticipated network traffic.

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    Nephilim ransomware recovery Consultancy

    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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    Data Protection Manager 2016 Security Consultants

    Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, implement, manage, and repair a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management services to help you complete your SCDPM 2016 deployment on time and on budget.

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    Network Support Outsourcing Consultancy

    Progent is structured to deliver comprehensive remote consulting for all technologies associated with today's small company IT systems and offers a variety of vital, as-needed services such as a part-time CIO to provide advanced planning and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management for critical initiatives such as site relocations oroperating system upgrades, connectivity experts for designing fast and reliable infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.

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    ransomware cryptoworm recovery Technology Professional

    Progent's seasoned ransomware recovery experts can assist your business to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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  • Service Reporting Professional
    Tracking Service Costs Consulting Services

    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or small support firms who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports sent by every consultant to each client. The discipline of detailing and archiving support records results in more effective service and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

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  • Virtual Application Delivery Consultant Services
    XenApp Virtual Windows Applications Troubleshooting

    Progent's Citrix experts can help you to design, implement, manage, and troubleshoot a virtualized Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and support an off-site datacenter that offers high uptime, advanced protection, and rapid disaster recovery.

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    24-Hour Technical Support ProSight Server and Endpoint Management

    ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.

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  • SharePoint Portal Server Onsite Technical Support
    SharePoint Server Technology Consulting Services

    Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and data. SharePoint provides a common location for your workers or clients to connect to, manage, share and interact with useful information, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and projects with the data they've created in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help you to support your current SharePoint environment or upgrade to the current version of SharePoint.

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  • Palo Alto Networks App-ID Security Group
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    Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity solution that spans your on-premises and cloud assets and guards any user at any location with any endpoint device.

  • Windows 2003 Information Technology Consulting Microsoft Certified Expert Windows 2003 Technology Consulting
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