Progent's Microsoft Exchange Server consulting and maintenance specialists can help your company to prepare for and execute efficient migrations from outdated email environments to the latest Microsoft platform. Progent's 64-bit migration experts can help your company to assess the strategic advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and carry out an economical upgrade plan to a 64-bit version of Exchange Server. Progent's Power BI consultants can help you utilize data from Exchange spreadsheets to build modern visualizations to produce collaborative Power BI business analytics reports and dashboards. Progent can also assist your company to expand your Microsoft Exchange-based messaging solution with the new generation of smartphones and tablets by providing wireless integration support services like Apple iPhone integration and Google Android smartphone and tablet integration.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This permits you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on time and on budget. To find out more about Progent's online consulting expertise for integrating Microsoft 365 and on-premises Exchange environments, visit Microsoft 365 integration with on-premises Exchange.
MS Exchange 2019 Deployment Services
Progent can help you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients. To learn more, visit Progent's Microsoft Exchange 2019 planning and configuration services.
MS Exchange 2016 Planning and Support
Microsoft Exchange 2016's consolidated design allows simplified deployment and expansion, more efficient use of equipment, and lower administration expense. Microsoft Exchange Server 2016 also offers closer integration with Microsoft 365, operation with Windows Server 2016, faster throughput, enhanced data loss protection, and better recovery, more extensive support for iOS and Android mobile devices, comprehensive web-based administration, and a more complete Outlook web client. Read more concerning Progent's Microsoft Exchange 2016 support services.
Microsoft Exchange 2013 Consulting Services
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the business benefits of migrating to Exchange 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013. Find out more details concerning Progent's MS Exchange 2013 Server consulting services.
Exchange 2010 introduced powerful new technology for fault-tolerant, protected, unified messaging. In comparison to Microsoft Exchange 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is more economical to install and maintain, simpler to manage and scale, richer in features, higher performance, less subject to hardware failure, more extensive in its support for mobile users, and better able to guard sensitive information and defend against hacker assaults. Read more details about Progent's Microsoft Exchange Server 2010 consulting.
Exchange 2007 Consultants
MS Exchange 2007 is designed to meet the challenges of security, anywhere connectivity, efficiency, and reliability. Microsoft Exchange Server 2007 offers designed-in resilience that delivers enterprise-class robustness to keep your messaging solution up and running, reduce spam and malicious email, and enable your company to comply with regulatory requirements. Find out more details about Progent's Exchange 2007 Server support services.
MS Exchange 2003 Consultants
Exchange Server 2003 offers a dependable, expandable, and manageable platform with 24◊7 messaging and group support plus low licensing cost. Microsoft Exchange 2003 remains popular due to the fact that it enables a broad selection of collaborative functions, such as scheduling utilities, chat groups, and team folders, and also allows access to data across physical, organizational, and protocol borders with functions such as IM, low latency communication, and video conferencing. Although Microsoft has withdrawn support for the product, Exchange 2003 is nevertheless among the most widely used versions of the Exchange family. Progent's engineers can assist your company to maintain your current Exchange 2003 environment or migrate to the latest version of Microsoft Exchange. Learn more information about Progent's Exchange 2003 Server consulting.
Microsoft Exchange 2000 Consultants
In contrast to Microsoft Exchange 5.5, which has its own directory, Exchange Server 2000 utilizes MS Active Directory, offering a greatly administration and protection model. Microsoft Exchange Server 2000 retains a large user base despite the fact that Microsoft has terminated support for the platform. Progent's seasoned messaging experts have a decade of background working with Exchange Server 2K and can assist your company to maintain your current Exchange Server 2000 solution or show you the business advantages of more recent releases of Exchange and assist you to migrate affordably to a more advanced release of the industry's most successful email technology. Learn additional information about Progent's Microsoft Exchange Server 2000 help.
Microsoft Exchange 2016 Migration Consulting
Progent's consultants can help you with all phases of your Exchange 2016 upgrade such as coexistence, piloting, moving mailboxes, decommissioning and management/end user training. Progent's consultants can help you to assess the business benefits of deploying Exchange 2016, design and carry out an efficient migration, and provide on-going technical support. Progent can assist your business to create a Microsoft Exchange 2016 Server environment hosted on local and/or cloud-based datacenters. Find out more about ways that Progent's MS Exchange 2016 Server migration support services can help your organization to upgrade affordably from your current Exchange environment to Exchange Server 2016.
Microsoft Exchange 2013 Server Migration Consulting Services
Microsoft Exchange 2013 includes important enhancements to Exchange Server 2010 and offers powerful new capabilities as well as a simpler design. Progent's consultants can help you to migrate to Exchange 2013 Server while retaining as much as feasible of your existing resources. Progent's consultants can also assist you to integrate MS Exchange 2013 with Lync 2013, SharePoint, and Office or Microsoft 365 for advanced collaboration and eSearch features. Learn how Progent's MS Exchange Server 2013 migration consultants can help you upgrade efficiently to Exchange Server 2013 for on-premises, cloud, or mixed environments.
Microsoft Exchange 2010 Migration Consulting Services
Progent offers comprehensive help for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software and hardware needed, suggested sourcing, system testing at customer site or at Progent's testing lab, setting up transitional coexistence between MS Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the production system, decommissioning the previous system, and training for customer's IT staff and end users. Read more details about ways that Progent's Microsoft Exchange Server 2010 Migration Support Services can help your organization to move affordably and efficiently from your older Exchange environment to Exchange 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption solution that uses the technology of top information security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Leakage Prevention.
Migration Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integration experts and Skype for Business consultants can provide remote and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint and Microsoft 365; configure HA mechanisms; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified network security consultants can help you design and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory standards.
Get in Touch with Progent for Exchange Expertise
If your New York business is in need if a Microsoft-certified Exchange consulting professional, call Progent at 800-993-9400 or refer to Contact Progent.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a group of network experts located in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover planning experts. Progent can also assist you to design and carry out a move to the Flexential facility by providing services like planning solution architecture, specifying hardware, system setup and testing, debugging, streamling online network management, and educating your network support team.
System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by offering centralized, cross-platform tracking of IT infrastructure installed across local datacenters and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite support to assist organizations of any size to design, implement, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment, and Help Desk support.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers affordable remote support from consultants with expertise in a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot data backup systems for a range of topologies including local, remote, cloud, or a mix.
Progent offers affordable online and onsite consulting to assist organizations to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Juniper Networks-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable you to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that incorporate a combination of Juniper's software platforms.
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent is structured to provide in-depth online consulting for all technologies common to small business IT systems and allows you to outsource a variety of strategic, on-demand services such as a temporary Chief Information Officer to provide advanced planning and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major initiatives such as site relocations orOS migrations, Cisco-certified consultants for building and maintaining high-performance and reliable network infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or repair mission-critical applications.
Progent offers a wide array of affordable consulting and support services to help you to deploy, configure, repair, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote technical support for individual machines or laptops or work with you to plan and carry out a large-scale rollout of new or updated operating system software and applications. Progent can also provide consultants and technical workers to assist your company to plan for and complete a site move or merger designed to cause minimal disruption of your business.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management or co-management support to help you complete your SCDPM 2016 initiative on time and on budget.
Progent offers affordable remote support from engineers with expertise in a wide range of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to install, upgrade, or maintain backup/restore solutions for a variety of architectures including on-premises, edge to datacenter, cloud-based, or hybrid.
Albany New York Exchange 2016 Small Office Computer Consultant
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by limiting the impact of RF congestion, enhancing wireless uptime with rapid failover, and hardening security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class applications that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
For assistance writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, relational database designers, and software project managers can help make sure you get the project completed on schedule and within budget. Progent's experienced software developers can provide cost-effective and efficient remote consulting for projects as small as writing Vidual Basic scripts for Office Excel or as large as rolling out mission-critical database applications built on SQL Server ,Oracle, or MySQL.
Progent's Microsoft-certified consultants can provide low-cost remote and onsite help to implement your migration to Exchange 2010, produce comprehensive documentation of your new email system, train your IT team and end users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and engineering support. Progent can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect vital areas such as manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management services for Exchange 2013.
Small Business Computer Consultants Microsoft Exchange Albany-Clifton Park, United States
Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current devices.
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Citrix-certified experts can assist you to design, install, administer, and troubleshoot a virtual Windows application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help you to manage and maintain a remote datacenter that features high uptime, advanced protection, and rapid recovery.
Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent can assist you in any and all phases of your migration to Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, tune, manage and troubleshoot firewall solutions built on Cisco ASA firewalls with Firepower Services.
Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to businesses that depend on these platforms to keep their strategic edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
For help writing, enhancing, or troubleshooting business aplications for Windows, Linux, or the Web, Progentís expert team of programmers, relational database architects, and project managers can help ensure you get the project done on schedule and within your budget. Progent's seasoned software developers offer affordable and expert online consulting for projects as simple as writing VBA scripts for Excel or as challenging as rolling out mission-critical database applications built on Microsoft SQL Server or Oracle.
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing, distribution and service companies to manage supply chains and streamline critical processes in order to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate system problems before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, security and performance.