Exchange ExpertsProgent's Microsoft-certified support professionals have over two decades of background assisting businesses of all sizes to plan, deploy, and service email systems built around Exchange Server. For businesses in Albany New York, Progent provides a variety of cost-effective Microsoft Exchange Server support and troubleshooting services to ensure that your organization's Exchange solution features:

  • Information security
  • Rules-based virus and spam blocking and content management
  • Reliability
  • Easy connectivity for off-site and mobile users
  • Time-saving administration utilities
  • Multi-media mail boxes with voicemail, Instant Messaging, Real-time Presence, and conferencing support
  • Non-intrusive and fast data backup and restoration
  • Full integration of on-premises and cloud networks
Progent offers businesses a remote support hot line provided by Microsoft MCSE qualified Exchange professionals to resolve Exchange issues rapidly. Progent's onsite network support specialists can be dispatched within 24 hours to offices in Albany New York. Progent's Cisco CCIE certified network consultants can help with complex connectivity issues that impact Microsoft Exchange efficiency, and Progent's CISSP and GIAC premier security engineers can assist you to safeguard against or recover from assaults.

Progent's Exchange Server design and troubleshooting specialists can assist your company to plan and perform non-disruptive upgrades from older email environments to a current Microsoft Exchange platform. Progent's 64-bit upgrade consultants can assist your company to evaluate the strategic benefits and risks of upgrading to a 64-bit edition of Exchange Server and can help you to design and carry out an efficient migration strategy to a 64-bit version of Microsoft Exchange. Progent's Power BI integration experts can help you use data from Exchange files to build modern visualizations to populate collaborative Power BI business analytics reports and dashboards. Progent can also assist you to integrate your Microsoft Exchange-powered messaging environment with the new generation of smartphones and tablets by providing wireless integration support services such as iPhone integration and Google Android phone and tablet integration.

Office 365 Exchange Online Integration with On-premises ExchangeMicrosoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget. To find out more about Progent's consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

In addition, Progent can provide round-the-clock security and performance monitoring to ensure your organization's Microsoft Exchange system is always up and running, and Help Desk Support for efficiently solving technical issues encountered by individual workers.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

MS Exchange 2019 Planning and Configuration Services
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook. For more information, see Progent's Microsoft Exchange 2019 planning and configuration services.

Microsoft Exchange 2016 Server Integration
Exchange Server 2016's streamlined architecture permits simplified deployment and scale, higher utilization of hardware resources, and reduced operational cost. MS Exchange 2016 offers closer connectivity with Office 365 apps, support for Windows Server 2016, higher I/O performance, improved data loss protection, and more rapid recovery, feature-rich support for Apple iOS and Android mobile devices, comprehensive browser-based administration, and a more functional Outlook web client. Find out more details concerning Progent's Microsoft Exchange 2016 Server consultants.

Microsoft Exchange 2013 Configuration
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange Server 2013. Learn more concerning Progent's MS Exchange 2013 Server support.

MS Exchange 2010 Support Services
Exchange 2010 introduced powerful new solutions for fault-tolerant, protected, unified communications. In comparison to Microsoft Exchange 2007 or Exchange Server 2003, Microsoft Exchange 2010 Server is less expensive to install and support, simpler to manage and scale, richer in features, higher performance, less prone to system breakdown, more extensive in its support for mobile users, and better able to safeguard business data and defend against hacker assaults. Read more about Progent's Exchange 2010 Server help.

Microsoft Exchange 2007 Consulting
Exchange 2007 is engineered to address the challenges of protection, ubiquitous connectivity, speed, and dependability. Microsoft Exchange Server 2007 offers designed-in resilience that delivers world-class robustness to keep your email environment operating smoothly, reduce spam and viruses, and enable your organization to comply with regulatory requirements. Find out more details concerning Progent's Exchange Server 2007 consulting services.

Exchange 2003 Consultants
MS Exchange 2003 delivers a reliable, expandable, and easy-to-manage infrastructure with 24◊7 messaging and collaboration as well as reasonable licensing cost. Exchange Server 2003 remains in wide use due to the fact that it enables a wide range of collaborative functions, including group scheduling capabilities, chat groups, and team folders, and in addition allows access to information across geographic, logical, and protocol borders with functions like IM, low latency communication, and video conferencing. Although Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is nevertheless one of the most popular versions of Microsoft's Exchange family. Progent's engineers can help you to maintain your existing Exchange Server 2003 environment or migrate to the latest edition of Microsoft Exchange. Find out more details about Progent's MS Exchange Server 2003 consulting.

Microsoft Exchange 2K Support
Unlike Microsoft Exchange 5.5, which has its own directory, Microsoft Exchange Server 2000 uses Active Directory, offering a simplified administration and security model. Exchange 2000 still has a large user base although Microsoft has ceased to support for this venerable product. Progent's veteran messaging professionals have extensive experience working with Exchange Server 2K and can help your business to maintain your current Exchange Server 2000 solution or explain the economic advantages of later versions of Microsoft Exchange and assist you to upgrade affordably to a more advanced release of the industry's most popular email technology. Find out additional details concerning Progent's Microsoft Exchange 2K consulting.

Microsoft Exchange 2016 Server Migration Support Services
Progent can assist your business with any and all stages of your MS Exchange Server 2016 migration including planning, piloting, moving mailboxes, decommissioning and training. Progent's consultants can help you to evaluate the business advantages of adopting Microsoft Exchange 2016, plan and implement a smooth migration, and provide as-needed troubleshooting. Progent can help your business to build a Microsoft Exchange Server 2016 ecosystem hosted on on-premises and/or cloud resources. Learn more details about ways that Progent's Microsoft Exchange 2016 migration consultants can help your organization to upgrade non-disruptively from your current Exchange environment to MS Exchange Server 2016.

MS Exchange 2013 Migration Support Services
Microsoft Exchange Server 2013 delivers important improvements to Exchange Server 2010 and offers new functions plus a simpler design. Progent's consultants can assist you to upgrade to MS Exchange 2013 Server utilizing as much as possible of your current resources. Progent can also assist you to configure Exchange Server 2013 with Lync, SharePoint, and Office desktop or Office 365 for enhanced collaboration and eSearch features. Learn how Progent's Exchange 2013 upgrade support services can ensure that you migrate smoothly to MS Exchange Server 2013 for on-premises, cloud, or hybrid deployments.

Microsoft Exchange Server 2010 Migration Consulting Services
Progent offers expert help for each phase of your Exchange 2010 migration with services that include end-to-end project management services, site prep, project design and documentation, cost estimates of all new software and equipment needed, recommended sourcing, pilot verification at customer location or at Progent's testing lab, managing transitional coexistence between Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the production system, deactivating the old servers, and training for client's IT staff and end users. Learn more about how Progent's MS Exchange Server 2010 Migration Services can assist your business to move economically and productively from your older Exchange Server system to Exchange 2010 Server

Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption platform that incorporates the technology of top information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Leakage Protection.

Upgrade Consulting for Microsoft Teams and Skype for Business
Progent's Microsoft Teams integration experts and Microsoft Skype for Business consultants offer online and onsite expertise for companies of any size to evaluate the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; configure HA solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified data security consultants can assist you create and validate a security strategy for your Microsoft Teams or Skype for Business solution that meets regulatory standards.

Get in Touch with Progent for Exchange Support
If your New York business is in need if a Microsoft-certified Exchange consulting expert, contact Progent at 800-993-9400 or go to Contact Progent.

Progent's Consulting and Support Services for Microsoft-powered Technology
For organizations of all sizes in Albany New York, Progent's Microsoft-certified consultants can provide affordable remote computer assistance and professional consulting services for the entire array of Microsoft .NET servers. Progent offers Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment assistance, Windows 2008 Server expertise, and Windows 2003 Server maintenance. Progent's planning, installation, update, and support services include network architecture, deployment, and management help for project management and documentation, local and remote technical help and network troubleshooting, Help Desk Call Center Services, comprehensive security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager specialists, Microsoft System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can help your organization to design and deploy Microsoft's platform for centralized management of hybrid cloud environments that combine physical datacenters and cloud-based services.

Progent in addition offers a wide range of remote PC desktop consulting and support services including Windows 10 planning and migration support, Microsoft Windows 8.1 consulting expertise, Windows 7 maintenance, preparing for to 64-bit computing, upgrading to 64-bit computing, integrating Office 365, and streamlining desktop configuration.

If your Albany New York company needs urgent online support from a Microsoft certified network expert, visit Progent's Urgent Online Technical Support.

Find out additional information about Progent's Certified Microsoft .NET Server Support.

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    Progent's certified relational database consultants can provide businesses of any size online support for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and integration, database architecture and coding, management support, replication solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.

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    Cisco's Meraki MS family of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to assist your company to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, define policies to ensure security, create and test a disaster recovery strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

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    Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your company requires.

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    Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and troubleshoot a Wi-Fi network customized for your facilities, providing you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.

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    Progent offers national remote help and troubleshooting services for companies who operate Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts can provide Mac users a range of IT services such as desktop support, migration to the current edition of Mac OS X from legacy editions of Apple macOS and OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad support, or migrating to iCloud services. Remote technical support offers optimum return for your information technology dollar by protecting user efficiency and shortening the hours charged for computer repair services. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISM premier security professionals to help you with the most difficult system problems.

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    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports sent by every staff member to every client. The discipline of documenting and organizing support records allows more effective support and eliminates a slew of typical problems such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

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    Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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    Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.

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    Nexus series switches are engineered to provide the speed, expandability, resilience, cloud readiness, capacity, data protection and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help you to plan an efficient switch topology, build test environments to validate your network design, deploy Nexus switches, create and implement appropriate policies, perform security and compliance evaluations, configure advanced monitoring, fully utilize network resources by means of virtualization, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant capabilities available for Nexus products. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.

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    For assistance writing, improving, or troubleshooting applications for Windows, Linux, or for the Web, Progentís expert team of programmers, database designers, and software project managers can help make sure you get the project done on time and within budget. Progent's seasoned software developers can provide affordable and expert remote help for projects as simple as creating Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or MySQL.

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    Remote 24x7 monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can get a level of protection that was once reserved for large enterprises. Progent offers several RMM options delivered as low-cost services designed to help your company to detect and resolve a an array of network problems before they can hurt productivity.

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    Progent offers the support of an accredited consultant with an extensive background deploying products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure consultants able to help companies of any size to create and maintain a network that provides the speed, dependability, security, and scalability you need to accommodate your telepresence environment.

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    Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.

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    Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently coordinating people, teams and information. SharePoint offers a central spot for your employees or customers to access, organize, distribute and manipulate relevant data, files, and software and to communicate with one another. SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data theyíve created in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft authorized experts provide three ways to help mid-size and large companies create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the various top level Help Desk software packages available and decide what products might be excessively costly, miss critical functions, or align poorly with your company's business goals. Progent also offers short-term staffing for businesses who want to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or indisposed workers.

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    Progent's Computer Call Center Outsourcing Services for PC desktop support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Selection and Deployment.

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