To get fast online assistance with data security issues, companies in Albany New York have access to high-level expertise from Progent's certified security engineers. Progent's online support staff is available to provide efficient and low-cost assistance with security crises that threaten the viability of your network. Progent's security engineers are premier to provide help for environments powered by Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for vital security and restoration solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's broad range of services covers firewall configuration, email filtering and encryption, protected system architecture, and disaster recovery preparedness. Progent's support team has earned the world's top security certifications including Global Information Assurance Certification and CISSP.
Progent provides remote security assistance on a per-minute model with no minimum minutes and no extra fees for setup or after hours support. By billing per minute and by delivering world-class expertise, Progent's billing model keeps costs under control and eliminates scenarios where quick fixes entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware can manage within a target's network, the more time it takes to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first steps in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to identify and quarantine infected servers and endpoints and protect clean assets from being compromised. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Do We Do Now?
In case your network is currently faced with a network security crisis other than ransomware, go to Progent's Emergency Online Technical Help to see how to receive fast aid. Progent has a pool of veteran cybersecurity experts who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future exploits.
For businesses who have planned carefully for a security breach, the formal incident response procedure outlined by GIAC is Progent's recommended method of reacting to a major security attack.
Overview of Security Support Services
Coordinating computer protection plus preparation for recovering vital data and functions after an attack requires a continual effort involving a variety of tools and procedures. Progent's certified engineers can assist your business at any level in your efforts to secure your information network, from security audits to creating a comprehensive security strategy. Key areas supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Based Attacks.
Planning and Implementing Secure Networks
Any company should develop a carefully thought out security plan that incorporates both proactive and responsive steps. The pre-attack strategy is a collection of steps that works to minimize security gaps. The post-attack strategy specifies activities to help security personnel to evaluate the damage resulting from a breach, remediate the damage, document the event, and restore network functions as soon as feasible. Progent can show you how to incorporate security into your company processes. Progent can set up auditing software, create and build a safe computer architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security professionals are available to help you to set up a firewall, design safe online and mobile access to e-mail and data, and install an effective virtual private network (VPN).
If your company is interested in an affordable way for outsourcing your security administration, Progent's 24x7 Monitoring Services feature non-stop remote system tracking and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that are compliant with regulatory security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Restoration and Failure Analysis
Progent provides expertise in recovering networks and computers that have been hacked, are quarantined, or have stopped working because of a security attack. Progent can show you how to evaluate the losses caused by the attack, return your company to ordinary business operations, and retrieve data lost as a result of the assault. Progent's certified specialists can also manage a comprehensive failure evaluation by examining event logs and utilizing a variety of proven forensics techniques. Progent's experience with security issues minimizes your downtime and permits Progent to propose efficient measures to prevent or mitigate future attacks.
Ransomware Removal and Restoration Consulting
Progent offers the services of proven ransomware recovery experts with the knowledge to restore an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware cleanup and recovery services.
Work-from-Home Security Expertise
At-home workers commonly utilize their personal computing devices and usually work in a unsecured physical area. This increases their susceptibility to cyber threats and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the development of policies based on leading practices. Progent's veteran roster of telecommuter solutions experts can assist your business to design, deploy and manage a compliant cybersecurity solution that protects critical information assets in networks that include remote workers as well as hybrid workers.
Patch Management Services
Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your ever-evolving IT network. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services permit your IT staff to concentrate on line-of-business initiatives and activities that derive maximum business value from your network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that includes AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard popular endpoints against modern cyberthreats such as ransomware, familiar and new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the initial EDR response tool activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.
Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, concurrent, programmable assessment of your internal and perimeter network so you can identify, prioritize, fix, and verify security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can insert decoys called tripwires like bogus credentials to detect whether your environment is currently being targeted across common attack vectors. Tripwires generate sufficient information to make it possible to react promptly with your SIEM tools and procedures before an assailant can compromise your environment. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform comprehensive pentests of your network perimeter and your internal IT infrastructure so you can determine your present security posture. Progent can also help you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-premises, multi-cloud, and perimeter IT assets. To learn more information about Progent's threat analysis services based on on NodeZero's pentest products, visit Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration Security Evaluation Services
Stealth intrusion testing is a key part of any overall IT system security strategy. Progent's security professionals can perform thorough penetration tests without the knowledge of your company's internal IT staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event log monitoring are properly configured and actively observed. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup product companies to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup processes and allow transparent backup and fast restoration of vital files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, human error, malicious employees, or software glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and enter your password you are asked to verify who you are via a unit that only you have and that uses a different network channel. A wide selection of devices can be utilized as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's veteran consultants can provide world-class consulting support in vital areas of IT security such as:
Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with information risk auditing tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system tests to uncover possible security holes. Progent has broad experience with these and similar tools and can help you to analyze audit reports and respond efficiently. Progent's certified security consultants also can perform web application testing and can conduct thorough evaluation of corporate-wide security to assess your company's compliance with key global security specifications such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances as well as portable devices. Read more information concerning Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical support for Cisco's complete family of protection and VPN technologies including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Read additional details about Cisco Security, Virtual Private Network and Wireless Expertise.
Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a wide range of security solutions available from Microsoft and Cisco, Progent can provide organizations of any size expert consulting for technologies from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
Learn additional details about Progent's CISM Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP status as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management practices, security design and test systems, access permission methodology, software development security, operations security, hardware security, cryptography, telecommunications, network security, and business continuity planning.
Read more details about Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Premier cybersecurity experts have earned ISSAP accreditation after rigorous examination and extensive experience. field experience with network security architecture. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Read the details concerning Progent's ISSAP Certified Protected System Infrastructure Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering principles and processes in system development, review system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, develop efficient configuration strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security models that balance your operational goals with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit engineer trained to help businesses in the areas of information systems audit services, IT governance, network assets and infrastructure lifecycle, information technology support, protecting data resources, and business continuity preparedness.
Find out the details concerning Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC-certified Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and maintain IS control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and execute a workplace continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Premier security engineers for impartially assessing your IT management mechanisms and with the expertise of Progent's CISM-certified consultants for defining security policies and procedures.
Read more details about Progent's CRISC-certified Risk Management Services.
GIAC Consulting Services
Global Information Assurance Certification was established in 1999 to validate the skill of IT security professionals. GIAC's mission is to verify that an accredited security consultant possesses the knowledge needed to provide support in important areas of network, information, and application software security. GIAC accreditations are acknowledged by businesses and government organizations around the world including U.S. NSA. Progent offers the help of GIAC certified security engineers for any of the security disciplines addressed under GIAC accreditation programs such as assessing perimeters, security incident handling, intrusion detection, web-based services security, and SIEM solutions.
Read additional information concerning Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Support
If your business is situated in Albany New York and you're looking for network security support services, telephone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
City | Address | Phone | Link |
Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |