To get fast online help with data security issues, businesses in Albany New York have access to high-level troubleshooting from Progent's security professionals. Progent's remote support staff is available to offer effective and low-cost help with security crises that threaten the viability of your IT network. Progent's accredited security consultants are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide expert guidance for critical cybersecurity and recovery solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-site backup. Progent's wide range of consulting services encompasses firewall expertise, email filtering and encryption, protected system infrastructure, and business continuity preparedness. Progent's technical support staff has been awarded the industry's most advanced security credentials including Certified Information Systems Auditor and CISSP.

Progent offers online security help on a per-minute model without minimum minutes and without additional charges for setup or off-hour support. By billing per minute and by providing world-class expertise, Progent's pricing policy keeps costs low and eliminates scenarios where quick fixes entail major bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when support staff may be slower to become aware of a penetration and are least able to mount a quick and forceful response. The more lateral progress ransomware can make within a target's network, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first steps in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses to identify and isolate breached devices and protect clean assets from being compromised. If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Should We Do?
Network Security Consulting FirmIn case you are now experiencing a security emergency other than ransomware, go to Progent's Urgent Online Computer Support to see how to receive fast help. Progent maintains a pool of veteran cybersecurity specialists who offer remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to guard against future exploits.

For companies that have prepared carefully for being hacked, the formal incident response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a major security incident.

Introduction to Progent's Security Expertise
Managing computer protection and preparation for recovering vital data and functions following a security breach requires a continual program that entails an array of technologies and procedures. Progent's certified security consultants can support your organization at any level in your attempt to guard your information network, ranging from security assessments to creating a comprehensive security strategy. Important areas supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of Email-Based Attacks.

Planning and Implementing Protected Environments
Any business should develop a thoroughly thought out security strategy that includes both preventive and responsive elements. The proactive strategy is a collection of steps that works to minimize vulnerabilities. The post-attack strategy specifies activities to assist IT personnel to inventory the losses caused by an attack, repair the damage, record the experience, and revive business functions as quickly as feasible. Progent can show you how to incorporate security into your company processes. Progent can configure auditing software, define and build a secure computer architecture, and recommend procedures and policies to enhance the protection of your network. Progent's security professionals are ready to help you to configure a firewall, design safe remote access to e-mail and data, and configure an efficient VPN.

If you are looking for an economical way for jobbing out your security administration, Progent's Round-the-clock Network Support Options include automated online system tracking and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that comply with government data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent has expertise in recovering networks and servers that have been hacked, are suspect, or have failed because of a security attack. Progent can show you how to assess the damage resulting from the assault, return your company to normal business operations, and retrieve information compromised owing to the assault. Progent's certified specialists can also perform a comprehensive forensic analysis by going over activity logs and using a variety of advanced assessment tools. Progent's experience with security issues reduces your business disruption and allows Progent to recommend effective ways to prevent or contain new attacks.

Ransomware Cleanup and Restoration Services
Progent offers the help of proven ransomware recovery experts with the knowledge to rebuild an IT network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and restoration expertise.

Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home (WFH) employees commonly utilize their personal devices and often operate in a poorly secured physical space. This increases their vulnerability to malware threats and requires judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the development of security policies based on leading practices. Progent's veteran group of telecommuter support consultants can help you to design, implement and maintain a compliant cybersecurity solution that guards vital information assets in environments that include at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. Besides optimizing the protection and functionality of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and activities that derive the highest business value from your information network. Read more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management platform that includes computer learning software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojans, hacking toolkits, memory exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial endpoint response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response consulting.

Support for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver continuous, simultaneous, automated assessment of your internal and perimeter network so you can expose, prioritize, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. NodeZero pentests can insert so-called tripwires such as bogus credentials to find out when your environment is actively being targeted across key attack vectors. Tripwires provide sufficient information to allow you to react quickly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, and perimeter IT assets. To learn more details about Progent's vulnerability assessment services based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is an important part of any overall IT system security plan. Progent's security experts can run thorough intrusion tests without the knowledge of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly set up and actively monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by threat actors into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Experts.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup technology vendors to create ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services manage and track your backup processes and enable non-disruptive backup and rapid restoration of critical files, applications, system images, plus VMs. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using 2FA, when you log into a protected application and give your password you are requested to confirm who you are via a device that only you have and that is accessed using a different network channel. A broad range of devices can be utilized for this added form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate several verification devices. For details about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified security engineers can provide unique consulting support in vital areas of network security including:

Security Vulnerability Audits and Security Compliance Assessment
Progent offers experience with security auditing utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to uncover possible security gaps. Progent has broad experience with these utilities and can help your company to analyze audit reports and react appropriately. Progent's security consultants also can perform web application testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with important worldwide security specifications such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection covering stationary wireless appliances as well as portable devices. Read the details about Progent's Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical services for Cisco's complete family of security and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, and Catalyst Series switches. Find out additional information about Cisco Security, VPN and Wireless Consulting.

Other Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a wide range of protection solutions available from Microsoft and Cisco, Progent can provide companies of all sizes top-level support for security products from other major firewall and VPN vendors. Progent's consultants can provide:

CISM Security Consulting Expertise
Certified Information Security Manager (CISM) Engineers for Albany New YorkCertified Information Security Manager defines the fundamental competencies and worldwide standards of service that information security professionals are expected to achieve. It provides executive management the confidence that consultants who have earned their accreditation possess the background and knowledge to provide effective security administration and consulting support. Progent can provide a CISM support professional to assist your enterprise in vital security disciplines such as data protection governance, vulnerability management, information security program control, and crisis handling management.

Read more details concerning Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier System Security Consultants for Albany New YorkProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP accreditation as a result of verified experience, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management procedures, security architecture and test systems, access control methodology, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Read the details concerning Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Albany New YorkProgent's ISSAP Certified cybersecurity consultants have been awarded ISSAP accreditation as a result of thorough examination and significant experience. field experience with network security design. ISSAP security experts have in-depth understanding of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.

Find out the details about Progent's ISSAP Certified Secure Network Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to security engineering best practices, create viable system designs that include compliant security features for all key system functions, develop effective configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic security solutions that balance your operational requirements with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor (CISA) Engineers for Albany New YorkThe Certified Information Systems Auditor credential is a prestigious qualification that represents expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security engineer trained to assist companies in the areas of information systems audit services, information technology governance, systems and infrastructure planned useful life, information technology support, protecting information resources, and business continuity preparedness.

Read more information about Progent's Certified Information Systems Auditor Professional Expertise.

CRISC Network Risk Mitigation Experts
CRISC-certified IT Risk Experts for Albany New YorkThe CRISC certification program was established by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery plan based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the services provided by Progent's CISA-Premier security engineers for impartially evaluating your IS control design and with the expertise of Progent's CISM-certified experts for implementing security policies and procedures.

Get more details concerning Progent's CRISC IT Risk Mitigation Support.

Global Information Assurance Certification Support Services
Security Experts with Global Information Assurance Certification for Albany New YorkGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC's goal is to ensure that a certified security consultant has the skills needed to deliver services in important categories of system, data, and program security. GIAC accreditations are recognized by companies and institutions throughout the world including United States National Security Agency. Progent can provide the expertise of GIAC certified consultants for any of the network security services covered within GIAC accreditation programs such as auditing security systems, incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Learn more information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Support
If your organization is situated in Albany New York and you want cybersecurity support services, call Progent at 800-993-9400 or refer to Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services




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    Progent recommends five key cybersecurity practices for companies on a tight budget.

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    Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.

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    Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to reduce hardware expense and administrative hassle. You can use Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.

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    Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or clients to connect to, manage, distribute and interact with useful information, documents, and software and to communicate with other people. It allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've developed in a manner that makes data easy to find, download and re-use.

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  • Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a system designer, software developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and global enterprises.

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    Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to information workers, lessening the difficulty of designing, integrating, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    Microsoft SQL Server 2014 includes significant improvements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as system design, configuration, administration, troubleshooting, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.

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