To get immediate online help with data security problems, businesses in Albany New York can find world-class support from Progent's security professionals. Progent's remote service staff is available to offer effective and economical assistance with security issues that threaten the productivity of your IT network. Progent's accredited consultants are premier to support environments based on Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide array of services addresses firewall configuration, email filtering and encryption, secure network design, and business continuity planning. Progent's technical support team has earned the industry's most advanced security accreditations including Certified Information Systems Auditor (CISA) and CISSP.
Progent offers online security assistance on a by-the-minute model with no minimum minutes and without extra charges for setup or after hours service. By charging per minute and by providing world-class help, Progent's billing policy keeps costs low and avoids scenarios where quick fixes result in major expenses.
Our System Has Been Hacked: What Can We Do?
In case you are currently fighting a network security crisis, go to Progent's Emergency Remote Network Support to find out how to receive immediate help. Progent has a pool of veteran network security experts who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future attacks.
For organizations who have prepared beforehand for a security breech, the step-by-step post-attack response procedure outlined by GIAC is Progent's recommended method of handling a major security incident.
Introduction to Progent's Security Support Services
Coordinating computer security and preparedness for recovering vital data and systems following an attack demands a continual process involving a variety of tools and processes. Progent's certified security engineers can assist your organization at whatever level in your efforts to safeguard your IT system, from security evaluation to creating a complete security strategy. Key technologies supported by Progent's experts include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Based Threats.
Designing and Implementing Protected Environments
Any company ought to have a thoroughly thought out security strategy that incorporates both preventive and responsive activity. The pre-attack strategy is a set of steps that works to minimize vulnerabilities. The reactive plan defines procedures to assist security staff to evaluate the losses caused by a breach, remediate the damage, document the event, and restore business activity as quickly as feasible. Progent can advise you how to incorporate security into your company processes. Progent can configure auditing utilities, define and execute a secure IT architecture, and recommend procedures and policies that will optimize the protection of your computing environment. Progent's security professionals are ready to help you to set up a firewall, design secure remote access to email and information, and install an effective virtual private network.
If your company is interested in an affordable way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature continual online system monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
Data Restoration and Failure Analysis
Progent offers skill in recovering systems and devices that have been hacked, are quarantined, or have ceased to function as a result of a security penetration. Progent can show you how to assess the losses resulting from the attack, return your company to normal business operations, and recover data lost as a result of the event. Progent's certified engineers can also oversee a comprehensive failure analysis by going over event logs and using other proven assessment techniques. Progent's experience with security problems minimizes your off-air time and allows Progent to recommend effective measures to prevent or contain future attacks.
Ransomware Removal and Restoration Services
Progent offers the help of seasoned ransomware recovery consultants with the skills to reconstruct an environment victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware removal and restoration consulting.
Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) employees commonly use their personal devices and often work in a unsecured physical area. This situation increases their vulnerability to malware threats and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user training, and the development of policies built on leading practices. Progent's veteran group of Work-from-home solutions experts can help you to plan, configure and maintain a compliant security solution that protects vital information resources in networks that incorporate at-home workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. In addition to optimizing the security and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on more strategic projects and tasks that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management services.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup product vendors to create ProSight Data Protection Services, a family of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your data backup operations and enable transparent backup and fast recovery of important files, apps, system images, plus virtual machines. ProSight DPS helps you protect against data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or application glitches. Managed services available in the ProSight DPS family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to provide web-based control and world-class security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured online account and enter your password you are requested to confirm your identity via a device that only you possess and that is accessed using a separate network channel. A broad range of devices can be used as this added form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. To find out more about Duo identity validation services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you�re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's seasoned engineers can provide unique expertise in vital areas of computer security including:
Information Risk Evaluation and Compliance Testing
Progent provides expertise with security auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive network tests to uncover possible security problems. Progent has extensive experience with testing tools and can assist your company to understand assessment results and respond efficiently. Progent's certified security consultants also offer web application validation and can conduct thorough evaluation of corporate-wide security to determine your organization's compliance with major global security standards such as FISMA, PCI, and ISO. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances plus mobile handsets. Get more details about Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting support for Cisco's entire family of protection and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, and Catalyst switches. Learn additional details about Cisco Protection, VPN and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
Stealth Penetration Checking Services
As well as supporting a broad array of network security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes advanced engineering services for technologies from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:
Unannounced penetration checking is a vital method for helping businesses to find out how susceptible their IT systems are to real-world attacks by showing how well network protection policies and mechanisms hold up against authorized but unpublicized penetration efforts launched by veteran security engineers utilizing the latest hacking techniques. Find out more information about Progent's Penetration Testing Services.
CISM Security Support Expertise
Certified Information Security Manager identifies the core competencies and international benchmarks of performance that information technology security professionals are required to achieve. It offers executive management the confidence that those who have earned their accreditation possess the background and skill to provide effective security management and engineering support. Progent can offer a CISM-certified support professional to help your enterprise in critical security disciplines including data protection governance, risk management, information protection program management, and incident response management.
Find out additional information about Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP consultants are security engineers who have been awarded CISSP accreditation as a result of demonstrated professional work, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity administration procedures, security design and test systems, access permission systems, software development security, operations security, hardware security, cryptography, communications, Internet security, and business continuity planning.
Read additional information concerning Progent's CISSP Support Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status as a result of rigorous examination and substantial experience. field experience with network security architecture. ISSAP security experts have acquired comprehensive knowledge of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your business with all aspects of secure network architecture.
Get additional details about Progent's ISSAP Certified Secure System Infrastructure Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, define efficient design strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Professional Expertise
The CISA accreditation is a recognized qualification that represents mastery in IS security audit and control. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier security audit professional able to assist businesses in the areas of information systems audit process, IT administration, systems and architecture planned useful life, IT support, safeguarding data assets, and business continuity preparedness.
Get more information concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC-certified Network Risk Mitigation Specialists
The CRISC program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Certified consultants for objectively assessing your IS management mechanisms and with the services of Progent's CISM support professionals for implementing company-wide security policies and procedures.
Read more details about Progent's CRISC Network Risk Management Services.
Global Information Assurance Certification Support Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security experts. GIAC's goal is to verify that a certified security consultant possesses the knowledge needed to provide services in key categories of system, data, and program security. GIAC certifications are acknowledged by businesses and institutions throughout the world including U.S. National Security Agency. Progent offers the support of GIAC certified security engineers for any of the security capabilities addressed under GIAC accreditation topics such as assessing IT infrastructure, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Learn additional information about Progent's GIAC Information Assurance Expertise.
Depend on Progent for Computer Security Support
If your company is located in Albany New York and you're looking for cybersecurity expertise, phone Progent at 800-993-9400 or see Contact Progent.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York