For fast remote help with data security problems, businesses in Albany New York can find world-class expertise by contacting Progent's certified security professionals. Progent's remote support staff is available to offer fast and affordable help with security issues that threaten the productivity of your information system. Progent's security consultants are premier to support environments based on Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide expert help for key cybersecurity and restoration technologies such as AI-based End Point Protection and Response, Managed Detection and Response, full system restoration testing, immutable backup, and off-premises backup. Progent's wide selection of services encompasses firewall expertise, email filtering and encryption, secure network infrastructure, and business continuity planning. Progent's support team has been awarded the industry's top security accreditations including Global Information Assurance Certification and ISSAP.

Progent offers remote security assistance on a by-the-minute basis without minimum minutes and no extra charges for sign-up or after hours service. By charging by the minute and by providing world-class expertise, Progent's billing model keeps costs under control and avoids situations where simple fixes result in big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support staff are likely to be slower to become aware of a breach and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to achieve inside a target's system, the more time it will require to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist you to identify and isolate infected devices and guard undamaged assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Can We Do Now?
Network Security ConsultingIn case you are currently fighting a network security emergency other than ransomware, refer to Progent's Urgent Online Technical Help to learn how to get immediate assistance. Progent has a pool of veteran cybersecurity experts who can provide remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to guard against future attacks.

For companies that have prepared in advance for an attack, the step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a major security penetration.

Introduction to Security Services
Managing computer protection and staying ready for recovering vital data and functions after an attack requires an on-going effort that entails a variety of technologies and procedures. Progent's certified security consultants can support your organization at whatever level in your efforts to safeguard your IT system, from security audits to creating a complete security plan. Some areas covered by Progent's experts include Security Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of Email-Borne Attacks.

Designing and Implementing Protected Networks
Any business should have a carefully considered security strategy that incorporates both proactive and reactive activity. The proactive plan is a set of precautions that works to minimize vulnerabilities. The post-attack strategy specifies activities to assist IT staff to assess the damage resulting from a breach, repair the damage, document the event, and revive network functions as quickly as possible. Progent can show you how to design security into your business operations. Progent can install scanning software, define and execute a safe IT architecture, and propose processes and policies to optimize the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, deploy secure offsite connectivity to e-mail and information, and install an effective virtual private network (VPN).

If you are interested in an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Options include automated online server tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Security Forensics
Progent provides expertise in recovering networks and devices that have been hacked, are suspect, or have stopped working because of a security breach. Progent can show you how to determine the damage caused by the attack, restore normal functions, and retrieve information compromised owing to the breach. Progent's security engineers can also oversee a comprehensive forensic analysis by examining activity logs and utilizing other advanced forensics tools. Progent's background with security consulting minimizes your downtime and permits Progent to suggest effective measures to prevent or mitigate new assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of proven ransomware recovery experts with the knowledge to restore an environment compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and recovery consulting.

Work-from-Home (WFH) Cybersecurity Consulting
At-home workers typically utilize their own computing devices and usually work in a unsecured physical environment. This situation increases their susceptibility to cyber attacks and requires careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user education, and the creation of security policies based on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can assist you to design, deploy and manage a compliant cybersecurity solution that protects critical IT assets in environments that include an at-home workforce.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. Besides maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your IT staff to focus on line-of-business projects and tasks that deliver maximum business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense platform that includes computer learning algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in minutes to protect popular endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial incident response tool deployed by Progent to provide control and visibility of a customer's network at the outset of a ransomware breach. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Expertise with's NodeZero PEN Testing Platform
NodeZero from is a cutting-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable assessment of your network to help you uncover, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal network so you can determine your present security profile. Progent can also help you to harden your existing network security and can assist you to design and implement a cohesive cybersecurity strategy that streamlines management and delivers optimum protection for on-prem, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test platform, see Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent's security experts can run thorough intrusion tests without the knowledge of your company's in-house IT staff. Stealth penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history analysis are properly set up and actively observed. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup/restore product companies to produce ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your backup processes and enable transparent backup and rapid recovery of vital files/folders, applications, images, and virtual machines. ProSight DPS lets you avoid data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, human error, malicious employees, or software glitches. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and enter your password you are asked to confirm your identity on a device that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized for this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. For more information about Duo identity validation services, see Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran engineers offer world-class consulting support in key facets of IT security such as:

Vulnerability Audits and Security Compliance Assessment
Progent offers experience with information risk auditing utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive system tests to reveal possible security problems. Progent has extensive skills with testing utilities and can assist you to understand assessment results and react efficiently. Progent's certified security consultants also provide web application testing and can conduct expert assessments of corporate-wide security to assess your organization's compliance with important worldwide security specifications such as HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security covering in-place wireless equipment plus mobile handsets. Get more information concerning Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical support for Cisco's entire range of security and Virtual Private Network products including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Read additional information concerning Cisco Protection, VPN and Wireless Help.

Other Firewall and Virtual Private Network Technologies
As well as being expert in a broad array of network security technologies from Microsoft and Cisco, Progent can provide companies of any size advanced support for products from other popular firewall and VPN suppliers. Progent's engineers offer:

CISM Security Support Expertise
Certified Information Security Manager (CISM) Experts for Albany New YorkCertified Information Security Manager defines the fundamental skills and worldwide standards of service that information technology security managers are required to achieve. CISM provides executive management the confidence that consultants who have been awarded their CISM possess the background and skill to provide effective security management and consulting support. Progent can offer a CISM support professional to help your enterprise in critical security disciplines such as information security governance, vulnerability assessment, information protection program control, and crisis response management.

Read more information about Progent's CISM Security Consulting Services.

CISSP Security Support Expertise
CISSP Premier System Security Experts for Albany New YorkProgent's CISSP consultants are security specialists who have earned CISSP accreditation through demonstrated experience, extensive study, and exhaustive examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity management procedures, security architecture and test systems, access permission methodology, applications development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning.

Read more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Albany New YorkProgent's ISSAP Certified security consultants are specialists who have earned ISSAP status as a result of rigorous testing and substantial experience. field experience with network security architecture. ISSAP security experts have in-depth knowledge of access control systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.

Get the details concerning Progent's ISSAP Certified Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to utilize modern system security engineering principles and techniques in system development, review system security designs based on security engineering leading practices, produce viable system designs that include compliant security mechanisms for all critical system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor Engineers for Albany New YorkThe Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit consultant able to help businesses in the fields of information systems audit services, information technology administration, network assets and infrastructure planned useful life, information technology service delivery, protecting data assets, and disaster recovery preparedness.

Learn additional information about Progent's CISA Consulting Services.

CRISC IT Risk Mitigation Experts
CRISC Network Risk Experts for Albany New YorkThe CRISC certification program was established by ISACA to validate an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and execute a workplace continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk management services are a good fit the services available from Progent's CISA-Premier security engineers for objectively assessing your IT control design and with the services of Progent's CISM-certified support professionals for implementing security policies and procedures.

Read additional details concerning Progent's CRISC-certified Network Risk Management Services.

GIAC Consulting Services
Security Experts with GIAC Certification for Albany New YorkGlobal Information Assurance Certification was established in 1999 to certify the skill of information technology security engineers. GIAC's goal is to assure that an accredited security consultant has the knowledge appropriate to provide support in important areas of system, data, and software security. GIAC accreditations are recognized by businesses and institutions throughout the world including U.S. NSA. Progent can provide the assistance of GIAC certified consultants for any of the security capabilities addressed within GIAC accreditation topics such as auditing IT infrastructure, incident handling, traffic analysis, web services security, and SIEM solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Expertise
If your company is situated in Albany New York and you want cybersecurity engineering help, telephone Progent at 800-993-9400 or see Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

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