For immediate online assistance with data security issues, businesses in Albany New York have access to world-class troubleshooting by contacting Progent's certified security professionals. Progent's remote support staff is available to offer efficient and affordable help with security crises that are impacting the viability of your IT network. Progent's accredited security consultants are certified to support systems based on Microsoft, Linux, macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide range of services encompasses firewall configuration, email security, secure network design, and disaster recovery planning. Progent's support staff has been awarded the world's most advanced security accreditations including Global Information Assurance Certification and CISSP.

Progent provides remote security help on a by-the-minute model with no minimum minutes and no extra charges for setup or off-hour support. By billing by the minute and by providing world-class expertise, Progent's billing model keeps expenses under control and eliminates scenarios where simple fixes entail major bills.

Our Network Has Been Hacked: What Do We Do?
Cybersecurity Consulting FirmIn case your network is currently fighting a security emergency, go to Progent's Emergency Online Computer Support to find out how to get fast assistance. Progent maintains a team of certified network security specialists who offer remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future exploits.

For organizations who have planned in advance for being hacked, the formal incident handling procedure outlined by Global Information Assurance Certification is Progent's approved method of responding to a major security incident.

Overview of Progent's Security Services
Coordinating data security and preparation for restoring vital data and systems following a security breach demands a continual process that entails an array of tools and processes. Progent's security experts can help your business at all levels in your efforts to protect your IT network, ranging from security assessments to designing a complete security strategy. Some technologies supported by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Building Protected Environments
Any company should have a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive plan is a collection of steps that works to reduce vulnerabilities. The post-attack strategy defines procedures to help IT staff to inventory the losses caused by an attack, remediate the damage, record the experience, and restore business activity as quickly as feasible. Progent can show you how to design protection into your business processes. Progent can configure scanning utilities, define and build a safe computer architecture, and propose processes and policies that will optimize the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, design protected remote connectivity to e-mail and information, and install an efficient virtual private network (VPN).

If your company is interested in an affordable way for outsourcing your security management, Progent's 24x7 Monitoring Services include continual online server tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that are compliant with regulatory data security requirements. (Find out about Progent's Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Recovery and Failure Analysis
Progent has expertise in recovering systems and computers that have been compromised, are suspect, or have stopped working because of a security penetration. Progent can show you how to assess the damage resulting from the attack, restore normal business operations, and retrieve data lost owing to the breach. Progent's certified specialists can also oversee a comprehensive failure analysis by examining event logs and using other advanced assessment tools. Progent's background with security issues minimizes your downtime and allows Progent to recommend effective strategies to prevent or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent offers the services of proven ransomware recovery consultants with the knowledge to reconstruct an information system compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware removal and restoration services.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving information system. Besides maximizing the security and reliability of your IT environment, Progent's patch management services permit your IT team to concentrate on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup product vendors to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and track your backup operations and allow transparent backup and rapid restoration of important files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software glitches. Managed backup services available in the ProSight ProSight Data Protection family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity on a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used as this second form of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register multiple validation devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security engineers offer world-class specialized help in vital facets of IT protection such as:

Vulnerability Audits and Security Compliance Testing
Progent offers expertise with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system tests to reveal potential security holes. Progent has extensive skills with these tools and can help you to understand audit reports and react efficiently. Progent's security engineers also provide web software testing and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with key industry security specifications such as FISMA, PCI, and ISO. Also, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as portable devices. Read additional details about Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting services for Cisco's complete range of security and Virtual Private Network (VPN) technologies including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Learn the details about Cisco Security, VPN and Wireless Help.

Additional Firewall and VPN Consulting Services
In addition to being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent can provide companies of any size top-level engineering services for security products from other important firewall and VPN vendors. Progent's consultants offer:

Stealth Penetration Checking Consulting
Unannounced penetration testing is a key method for helping organizations to find out how vulnerable their information systems are to serious threats by showing how well network security procedures and mechanisms hold up against planned but unpublicized intrusion attempts launched by veteran security specialists using advanced hacking techniques. Read additional information about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
Certified Information Security Manager (CISM) Engineers for Albany New YorkCertified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of service that information security professionals are required to achieve. CISM offers executive management the confidence that those who have been awarded their certification have the background and skill to offer efficient security administration and engineering services. Progent can provide a CISM-certified consultant to assist your organization in key security areas including information security governance, risk assessment, data security process control, and incident handling support.

Read more details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Professionals for Albany New YorkProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP accreditation through demonstrated experience, extensive study, and formal examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity administration procedures, security design and test systems, connection control systems, applications development security, operations security, physical security, cryptography, communications, network security, and disaster recovery planning.

Find out additional information concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Albany New YorkProgent's ISSAP Premier security experts are specialists who have earned ISSAP certification after thorough testing and significant hands-on work with network security architecture. ISSAP security experts have acquired in-depth understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.

Find out the details about Progent's ISSAP Accredited Secure System Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and techniques in system development, review system security designs based on security engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, define effective design strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical security solutions that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Expertise
Certified Information Systems Auditor (CISA) Consultants for Albany New YorkThe CISA accreditation is an important achievement that represents expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive test overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security consultant trained to help businesses in the areas of IS audit process, information technology enforcement, network assets and infrastructure planned useful life, information technology service delivery, protecting information assets, and business continuity preparedness.

Read more information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC Network Risk Management Specialists
CRISC-certified Network Risk Engineers for Albany New YorkThe CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and support information system controls to reduce risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and execute a business continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for objectively assessing your IS management design and with the services of Progent's CISM consultants for designing security policies and procedures.

Read additional information about Progent's CRISC Risk Mitigation Support.

Global Information Assurance Certification Professional Services
Network Security Engineers with GIAC Certification for Albany New YorkGlobal Information Assurance Certification was established in 1999 to validate the skill of information technology security experts. GIAC's goal is to verify that a certified security consultant has the skills needed to provide support in critical areas of network, information, and application program security. GIAC accreditations are acknowledged by companies and government organizations around the world including U.S. National Security Agency. Progent can provide the help of GIAC certified professionals for all of the network security capabilities addressed within GIAC certification programs including assessing security systems, security incident handling, traffic analysis, web services security, and SIEM solutions.

Read additional information concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your organization is situated in Albany New York and you're looking for network security help, phone Progent at 800-993-9400 or refer to Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide as-needed expertise to resolve challenging issues or deliver comprehensive project management services to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.

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