For immediate online assistance with network security issues, companies in Albany New York have access to world-class troubleshooting from Progent's certified security engineers. Progent's online support staff is available to offer fast and low-cost assistance with security crises that threaten the productivity of your IT network. Progent's security consultants are premier to support systems powered by Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide world-class guidance for key security and recovery technologies like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's broad array of consulting services addresses firewall technology, email filtering and encryption, protected network design, and business continuity planning. Progent's technical support staff has been awarded the industry's most advanced security credentials including Certified Information Systems Auditor and CISSP.
Progent offers online security support on a per-minute model with no minimum minutes and without additional charges for sign-up or off-hour support. By charging by the minute and by providing top-level help, Progent's pricing policy keeps costs under control and eliminates scenarios where simple fixes result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to become aware of a break-in and are least able to organize a rapid and forceful response. The more lateral progress ransomware can make within a victim's network, the longer it will require to recover basic operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help you to locate and quarantine infected servers and endpoints and protect clean resources from being compromised. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
If your business is now faced with a security emergency other than ransomware, visit Progent's Urgent Online Network Help to learn how to receive immediate help. Progent has a pool of seasoned network security specialists who can provide remote and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to guard against future exploits.
For organizations that have planned beforehand for being hacked, the step-by-step incident handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of responding to a serious security incident.
Overview of Security Services
Managing data protection and staying ready for restoring vital data and functions after a security breach demands an on-going process that entails a variety of tools and procedures. Progent's certified engineers can assist your organization at all levels in your attempt to guard your information system, from security audits to creating a comprehensive security strategy. Key areas covered by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.
Designing and Implementing Secure Environments
Any business ought to develop a carefully thought out security strategy that incorporates both preventive and reactive activity. The pre-attack strategy is a collection of steps that helps to reduce security gaps. The post-attack strategy defines procedures to help IT personnel to inventory the damage resulting from an attack, repair the damage, document the experience, and revive business activity as quickly as possible. Progent can show you how to design security into your business operations. Progent can configure scanning utilities, define and implement a secure IT architecture, and propose procedures and policies that will optimize the safety of your computing environment. Progent's security professionals are available to assist you to configure a firewall, deploy protected offsite access to e-mail and information, and install an effective virtual private network.
If your company is interested in an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Options feature automated remote system tracking and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that comply with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
System Recovery and Security Forensics
Progent provides expertise in recovering networks and servers that have been compromised, are suspect, or have ceased to function as a result of a security breakdown. Progent can help determine the losses caused by the breach, restore normal business operations, and recover information lost owing to the breach. Progent's security engineers can also manage a thorough forensic analysis by examining event logs and utilizing a variety of proven assessment tools. Progent's experience with security problems reduces your off-air time and allows Progent to propose efficient ways to avoid or mitigate future assaults.
Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to restore an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, visit ransomware cleanup and recovery expertise.
Work-from-Home Cybersecurity Solutions
Work-from-Home workers typically utilize their own devices and often operate in a poorly secured physical area. This increases their vulnerability to malware threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the development of security policies based on best practices. Progent's veteran team of telecommuter solutions consultants can help your business to plan, implement and manage a compliant cybersecurity solution that guards vital IT assets in environments that incorporate remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your in-house IT staff to concentrate on more strategic projects and activities that deliver maximum business value from your information network. Find out more about Progent's patch management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management platform that includes AI algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in minutes to protect popular endpoints against modern cyberthreats including ransomware, familiar and brand-new malware, trojans, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response tool deployed by Progent to provide control and visibility of a client's network in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Expertise with Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated assessment of your internal and perimeter network to help you expose, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform comprehensive pentests of your network perimeter and your internal network so you can determine your current security posture. Progent's NodeZero experts can also help you to harden your network security and can assist you to design and deploy a unified cybersecurity strategy that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services powered by on NodeZero's PEN test products, see Consulting Support for NodeZero's Penetration Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security experts can perform thorough intrusion checks without the awareness of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event log analysis are correctly set up and consistently observed. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your data backup processes and allow non-disruptive backup and fast recovery of vital files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by equipment failures, natural disasters, fire, malware like ransomware, user error, malicious insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity via a device that only you possess and that uses a separate network channel. A wide selection of devices can be used for this added means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several verification devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's security consultants can provide unique support in key facets of network protection including:
Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive system tests to uncover potential security problems. Progent has broad skills with these and similar tools and can help you to understand audit results and respond efficiently. Progent's security engineers also provide web software validation and can perform thorough evaluation of corporate-wide security to assess your organization's compliance with key worldwide security standards including FISMA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus mobile handsets. Find out more information about Progent's Information Risk Audits and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's complete range of security and Virtual Private Network products such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Find out additional information concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and VPN Solutions
As well as being expert in a wide array of network security technologies from Microsoft and Cisco, Progent offers organizations of any size expert engineering services for technologies from other major firewall and VPN suppliers. Progent's consultants can provide:
Find out additional details about Progent's Certified Information Security Manager (CISM) Security Support Assistance.
CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP status through demonstrated professional work, extensive study, and formal testing. CISSP qualification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration practices, security design and test systems, access control systems, applications development security, operations security, physical security, cryptography, communications, network security, and disaster recovery planning.
Find out more details concerning Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Premier security experts have earned ISSAP status as a result of rigorous examination and significant hands-on work with network security design. ISSAP consultants have in-depth understanding of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.
Get additional information concerning Progent's ISSAP Accredited Secure Network Architecture Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective design strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your company's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Professional Services
The Certified Information Systems Auditor accreditation is a recognized achievement that represents mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security engineer able to assist businesses in the areas of information systems audit services, information technology enforcement, network assets and architecture lifecycle, information technology support, safeguarding data assets, and business continuity planning.
Learn the details concerning Progent's CISA Professional Services.
CRISC-certified IT Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to design, implement, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a workplace continuity plan based on industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Premier security engineers for objectively assessing your IS control design and with the services of Progent's CISM-certified experts for designing company-wide security policies and procedures.
Get the details concerning Progent's CRISC-certified Network Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC was established in 1999 to certify the knowledge of network security engineers. GIAC's goal is to assure that an accredited security consultant has the skills necessary to deliver support in key areas of system, data, and application security. GIAC accreditations are recognized by businesses and institutions throughout the world including U.S. National Security Agency (NSA). Progent offers the expertise of certified consultants for any of the security disciplines addressed under GIAC accreditation topics including auditing security systems, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Learn more information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Support
If your organization is located in Albany New York and you're trying to find network security engineering help, phone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
City | Address | Phone | Link |
Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |