For immediate online help with data security issues, companies in Albany New York have access to world-class expertise by contacting Progent's security professionals. Progent's remote service staff is ready to offer effective and low-cost assistance with security crises that are impacting the productivity of your IT network. Progent's accredited security engineers are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad selection of services addresses firewall configuration, email filtering and encryption, secure system architecture, and business continuity planning. Progent's support team has earned the industry's most advanced security certifications including CISA and Certified Information Systems Security Professional (CISSP).
Progent offers remote security expertise on a per-minute model with no minimum minutes and no additional fees for setup or off-hour support. By billing by the minute and by delivering top-level expertise, Progent's billing policy keeps expenses under control and eliminates scenarios where simple fixes entail big expenses.
We've Been Hacked: What Can We Do Now?
In case your business is now experiencing a network security crisis, refer to Progent's Urgent Remote Computer Help to learn how to receive fast help. Progent has a pool of seasoned cybersecurity specialists who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future attacks.
For companies that have planned carefully for an attack, the step-by-step post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a serious security attack.
Overview of Progent's Security Expertise
Coordinating network protection as well as staying ready for recovering critical information and systems following an attack demands an on-going program involving a variety of tools and processes. Progent's certified security experts can assist your business at whatever level in your attempt to secure your IT network, from security audits to creating a complete security plan. Key areas covered by Progent's experts include Security Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.
Designing and Implementing Protected Networks
Any organization should develop a carefully thought out security strategy that includes both preventive and reactive activity. The proactive plan is a set of steps that works to reduce vulnerabilities. The reactive plan specifies activities to help security personnel to evaluate the damage resulting from an attack, repair the damage, record the event, and revive business functions as quickly as possible. Progent can advise you how to build security into your business processes. Progent can install auditing utilities, create and execute a secure IT infrastructure, and propose procedures and policies to optimize the safety of your network. Progent's security professionals are ready to help you to set up a firewall, design safe remote access to e-mail and data, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable way for jobbing out your network security management, Progent's Round-the-clock Network Support Services include non-stop remote system monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that comply with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Recovery and Security Forensics
Progent offers skill in recovering networks and devices that have been compromised, are in question, or have stopped working because of a security breach. Progent can help assess the losses caused by the breach, restore ordinary functions, and recover information compromised as a result of the attack. Progent's security specialists can also perform a comprehensive forensic analysis by going over activity logs and utilizing a variety of advanced forensics tools. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest effective strategies to prevent or mitigate future attacks.
Ransomware Cleanup and Recovery Services
Progent offers the services of proven ransomware recovery consultants with the skills to restore an information system damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware cleanup and recovery services.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel are likely to be slower to become aware of a breach and are less able to organize a quick and coordinated defense. The more lateral progress ransomware can manage within a target's network, the longer it takes to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to complete the urgent first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses to identify and isolate infected servers and endpoints and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home Cybersecurity Expertise
At-home staff members commonly use their own computers and often operate in a poorly secured physical environment. This situation multiplies their vulnerability to malware attacks and requires careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the creation of policies based on best practices. Progent's seasoned team of at-home workforce support experts can assist you to design, implement and manage a compliant cybersecurity solution that guards vital IT assets in environments that incorporate remote workers.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. Besides optimizing the protection and functionality of your IT environment, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup/restore product companies to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup operations and enable transparent backup and rapid recovery of vital files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or software bugs. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured online account and give your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a separate network channel. A wide range of devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified engineers can provide world-class specialized help in key areas of IT security such as:
Information Risk Evaluation and Compliance Testing
Progent offers experience with information risk auditing tools like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system scans to reveal possible security problems. Progent has extensive experience with testing utilities and can help you to understand assessment reports and react efficiently. Progent's certified security engineers also can perform web application validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with major global security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as portable handsets. Get additional details concerning Progent's Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's entire family of security and Virtual Private Network (VPN) solutions including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Learn more details about Cisco Security, VPN and Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
As well as supporting a broad array of security solutions available from Microsoft and Cisco, Progent offers businesses of any size expert engineering services for technologies from other important firewall and Virtual Private Network vendors. Progent's consultants offer:
CISM Security Support Expertise
CISM identifies the basic competencies and international benchmarks of service that computer security professionals are expected to achieve. CISM provides business management the confidence that those who have been awarded their CISM have the background and knowledge to provide effective security administration and consulting services. Progent can offer a CISM-certified expert to help your enterprise in critical security disciplines such as data protection governance, vulnerability management, information protection process management, and crisis handling support.
Learn more details about Progent's CISM Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP certification through verified professional work, extensive study, and formal testing. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity management procedures, security architecture and test systems, access control systems, applications development security, operations security, physical security, encryption, telecommunications, network security, and business continuity planning.
Learn the details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants have been awarded ISSAP accreditation as a result of thorough examination and extensive hands-on work with network security design. ISSAP consultants possess comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Get additional details about Progent's ISSAP Accredited Secure IT Infrastructure Consulting Services.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs based on security engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Professional Services
The CISA accreditation is a prestigious qualification that indicates expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an exhaustive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-Premier security audit engineer able to assist businesses in the fields of IS audit services, information technology enforcement, systems and architecture lifecycle, IT service delivery, protecting data resources, and disaster recovery planning.
Find out additional details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC-certified IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's skills to plan, implement, and maintain information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity strategy that follows industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is complementary to the services available from Progent's CISA-Premier consultants for impartially evaluating your IS management design and with the services of Progent's CISM support professionals for implementing security policies and procedures.
Find out additional information about Progent's CRISC Risk Mitigation Support.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was established in 1999 to certify the skill of computer security engineers. GIAC's mission is to verify that an accredited professional has the skills appropriate to deliver support in critical areas of network, information, and application security. GIAC accreditations are acknowledged by companies and government organizations throughout the world including United States National Security Agency. Progent offers the assistance of certified professionals for any of the network security disciplines addressed under GIAC certification topics such as assessing security systems, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Find out more details concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Expertise
If your company is situated in Albany New York and you're trying to find computer security support services, telephone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
|Albany||90 State Street, Suite 700
Albany, NY 12207
|(518) 641-1177||Albany Network Support Services|
|Buffalo||534 Delaware Ave
Buffalo, NY 14202
|(716) 442-2400||Buffalo Network Support Services|
|Rochester||Mill Street Executive Center
Rochester, NY 14614
|(585) 471-2777||Rochester Network Support Services|