Albany Remote Workers Solutions Consulting and Support
Cloud Integration Solutions Consulting Experts
Enlarging your remote workforce can have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Albany organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent can assist Albany, New York companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and centralized management.
Public Cloud Integration Services for At-Home Workers
Progent can provide affordable online support for helping organizations to create, manage and repair integrated network architectures that include internal data centers, remote workers, branches, plus cloud services. Progent can provide top-tier consultant for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers resolve problems with cloud connectivity, identity, and security.
Microsoft Azure is a popular family of public cloud software and services that allows you to utilize IT infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure features over 100 services services such as the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent can also help you establish protected connections to Azure services for remote workers by configuring and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity software and cloud services offered on a subscription basis. Microsoft apps and services are marketed in a selection of plans designed for customers ranging from students and small offices to large corporations. Progent offers fast and affordable online access to experts knowledgeable about Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your remote workers to achieve maximum business value. For information about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate smoothly with local deployments of Exchange, enabling customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for as-needed help to get you past challenging IT roadblocks and also offer comprehensive project management services to make sure your at-home workers have easy and secure access to your Exchange Online deployment. For information Progent's support services for Exchange Online, refer to Microsoft 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's leading provider of cloud services. Progent can provide fast and affordable online access to cloud connectivity experts who can assist your business to design, deploy, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture so your employees have a productive computing environment whether they are working from your main office, a remote branch, from home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud (GCP) is a popular suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to scale your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical applications cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent's consultants can assist your business to set up virtual machines on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage, and streamline identity control for remote workers with Google Cloud Identity services. Progent can also assist your business to use GCP's unified management tools to control and monitor your GCP environment. To find out, see Google Cloud Platform (GCP) consulting expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Albany, New York company, call
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Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system designer, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Oklahoma Information Technology Outsourcing Company
Wyoming Phone Support
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 telephone support and online direct network connection to isolate and repair technical problems quickly and affordably.
ISA Server Engineer
ISA 2004 Consulting Services
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your information security requirements without restricting your network.
MSP360 B2 Backup Storage Consultant
MSP360 Managed Backup IT Consulting
Progent's data protection experts can assist you to create, deploy and administer a backup solution based on MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss caused by user mistakes, computer error, malicious insiders, and malware assaults such as ransomware.
FreeBSD Computer Network Support
Technology Professional Solaris
Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop source to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Security Evaluation SonicWall TZ300 Firewall
SonicWall TZ300 Firewall Security Services
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and build protection into your corporate processes.
Top Office 365 Excel Integration Remote Troubleshooting
Office 365 OneNote Integration On-site Technical Support
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that seamlessly combine on-premises and cloud-based products and services.
Unified CM and Exchange Troubleshooting
24/7/365 Consultants Unified CM PSTN gateway
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer an advanced IP-PBX by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and onsite support to assist organizations of all sizes to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any aspect of CUCM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Integration Services Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro M365 OneDrive Backup Support Outsourcing
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Polycom OTX Telepresence Consultants
Professionals Tandberg Video Conferencing
Progent offers the support of a senior specialist with years of experience configuring, managing, and upgrading video conferencing systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network management group, your Internet Service Provider, and your video conferencing platform supplier to assist your organization maximize the business value of your video conferencing solution.
Largest Lync Server 2013 VoIP Consultants
Specialist Lync Server 2013 and Cisco Unified Communications
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to assist you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Top Fortinet 100 Series Firewalls Help and Support
Fortinet FortiGate NGFW Firewalls Professional
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet firewalls to protect all your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Service Reporting Help and Support
IT Consultant Tracking Service Costs
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by every consultant to each client. The practice of detailing and organizing support activity results in more efficient service and avoids a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Award Winning At Home Workforce Online Support
Helpdesk for Remote Workforce Network Consultants
Progent has two decades of background assisting small and mid-size businesses to plan, implement, tune, administer, and debug IT networks that support teleworkers.
Support Outsourcing SCCM 2016 and Windows Server 2016
SCCM 2016 Cloud Integration Integration Support
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, enables safe self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Antispam Consultants
Anti-Spam Consultant
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the security and administration of company email by providing continually improved spam and virus blocking, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outbound email filtering to help you fix your email environment and specify and regulate corporate security policy.
24/7 Offsite Managed Backup and Recovery Services Professional
ProSight DPS ECHO Cloud Backup Services Support and Integration
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information.
Remote and Mobile Email Access Computer Network Support Companies
Mail Security Consulting Firms
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
macOS VPN On-site Technical Support
macOS and Cisco Security Online Support Services
Progent's CISM-certified security consultants can help you protect your Mac environment through professional services such as performing security tests, clean up after virus and denial of service penetrations, configuring firewalls, implementing safe off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific goals of your business network.
Professionals Private Clouds for Small Businesses
ProSight Virtual Hosting Professionals
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Oracle 10g Support and Setup
Oracle Database Resource Manage Engineer
Progent can provide fast and affordable online access to a certified Oracle DBA expert or an Oracle application programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also provides support for Data Guard replication technologies and Oracle Recovery Manager.
Windows 11 Upgrade Engineer
After Hours Windows 11 Wigets Technical Support
Progent's Windows 11 consultants offer a range of services to support Windows 11 including cloud solutions, mobile device management and synchronization, at-home workforce connectivity, data and identity security, centralized deployment, and Call Center services.
24-Hour Remote Support Cisco PSTN gateways
Cisco SIP Architecture Remote Troubleshooting
Progent's Cisco CCIE-certified SIP integration consultants can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or onsite support to assist companies to move efficiently to a productive unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
ProSight Email Guard Content Filtering Consultant Services
ProSight Email Denial of Service Protection Specialist
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Consulting Dharma ransomware hot line
NotPetya ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Support Windows 2000
24-Hour Microsoft Windows 2000 Consulting
Progent's certified Windows Server 2000 experts offer network support and information technology consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and troubleshooting services include system planning, installation, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Automated Desktop Management Engineer
Automated Server Monitoring Specialist
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they can impact your business.
domain management Consultant Services
24/7 Engineer ProSight IT documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
After Hours Meraki WiFi 6 Access Point Remote Support Services
Emergency Computer Engineer Meraki Wi-Fi 6/6E AP Management
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for centralized management.
Technology Consulting Remote Workforce Endpoint Management
Network Consultant Offsite Workforce Endpoint Management
Progent can help small and medium-size companies to install efficient remote endpoint management platforms for administering endpoint devices used by at-home workers.
Services Microsoft Teams Admin Center
Microsoft Teams Migration Onsite Technical Support
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Windows 10 Migration PC Consulting
Immediate Windows 10 Pilot Testing Computer Engineer
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Operating System Skills Transfer
Urgent Microsoft Certified Expert Windows Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing high-value services where Progent faces little competition. Medium-size companies who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Helpdesk for At Home Workers Consultant
Teleworker Consultant Services
Progent has 20 years of experience helping small and medium-size businesses to plan, implement, optimize, administer, and debug information networks that incorporate remote workers.
macOS Technical Support Professional
macOS Remote Consultant
Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers offer Mac clients a variety of services such as desktop assistance, upgrading to the most recent version of OS X from legacy editions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting offers optimum leverage for your information technology dollar by extending client productivity and limiting the time charged for network repair services. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to solve most network issues without squandering time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the toughest network issues.
Urgent IT Consultants Office SharePoint Server 2016
After Hours Office SharePoint Server 2016 IT Consulting
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a central spot for your employees or customers to connect to, organize, distribute and manipulate relevant information, documents, and applications and to interact with other people. SharePoint allows quicker and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've created in a way that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.
Microsoft LCS Server IM Computer Consulting
Microsoft LCS Server Instant Messaging Online Help
Microsoft Communications Server delivers IM and presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server across your whole organization.
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