Fast and Affordable Online Help for Albany New York Computer Networks
Urgent Remote Help for Albany NetworksFor organizations located in Albany New York, Progent offers online technical support for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have delivered remote support to companies in every state in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging networking issues, plus the services of CISSP-certified security experts to help with high-level security design and diagnostic jobs.

Progent's online support engineers offer excellent value due to the fact that they have the real-world background and are equipped with the sophisticated technology needed to solve most network problems rapidly. This lowers direct costs since solutions require minimal billable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your site. Your organization saves even more with incidental expenses by minimizing or eliminating system downtime and associated losses resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused executives. Progent's extensive online consulting know-how is particularly important for businesses that are dependent on public clouds for vital infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an alternative.

Progent's pricing policy for online support is structured to leverage your IT service investment. Progent charges per minute for telephone-based consulting, so you are invoiced only for the services that you actually get. Unlike typical online service firms, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean model for billing prevent scenarios where quick solutions somehow end up as substantial bills. Progent's penchant for solving problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined a collection of optimized tools and field-tested processes which promote the maximum level of effectiveness for online technical support and repair for IT networks of any size. Progent offers safe Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the engineers of Progent's online support team to interface to your company's system remotely without compromising network security.

Progent's proven technical support database application keeps detailed records describing all support that Progent's clients have been provided. Progent's team engineers have the benefit of the history of services delivered to each client by any Progent engineer. This history of issues and repairs is structured as a readily searchable proprietary database that allows Progent's online technical engineers to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's extensive list of accreditations and working associations with major industry leaders including Cisco and Microsoft open up other extensive technical support knowledge bases and allow fast response from manufacturers' internal product engineers with the result that Progent's online consulting specialists are able to arrive at optimal resolutions promptly.

Online support services provided by Progent to companies in Albany New York include:

ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate services intended to allow small and medium-size businesses to utilize the same advanced IT solutions used by many of the industry's leading corporations. The ProSight portfolio of IT management outsourcing services covers all key aspects of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup product vendors to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service. ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and fast recovery of critical files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed backup services are most appropriate for your network.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic IT system. In addition to maximizing the security and reliability of your IT environment, Progent's patch management services free up time for your IT staff to focus on line-of-business projects and activities that deliver maximum business value from your network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected application and give your password you are requested to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this added means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. To find out more about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, optimize and debug their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential issues can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special information technology projects. Progent's charges for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these special areas of information technology allows clients to execute major projects within budget and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center programs for businesses with environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, shared Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's regular desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk staff of experienced information technology professionals offers your computer users in Albany New York quick communication with an effective support resource with extensive background providing telephone-based help and online troubleshooting for computer environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to give the Call Center the reputation as a solid enabler of company success, and Progent's intent is to resolve rather than just annotate network issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts staff offers online advanced consulting support and education in key application fields such as ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting expertise, programming, and training for Microsoft applications such as Microsoft CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information on Progent's expertise, custom programming, and education services, visit Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the management of hybrid cloud networks through advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center2, extend or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in Albany New York remote hybrid network monitoring by providing Microsoft System Center Operations Manager consulting. Progent can tune Operations Manager for your environment so your network maintenance is proactive and automated. By spotting possible problems before they evolve into full-scale emergencies, proactive monitoring can minimize disruptive and costly information system breakdowns. Progent can also provide help with network monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or systems that incorporate a combination of operating systems.
How Your Albany Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency phone-based help with Microsoft, macOS and OS X, or Linux computer systems, visit Progent's Urgent Online Help, phone 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Albany New York, Progent's online network support engineers can deliver effective and affordable IT support the moment your business requires it. More than two decades of offering online technical assistance has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote access technology to solve IT problems rapidly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Albany business works with a local independent consultant or maintains a full time IT staff that know how to deal with day-to-day network issues, Progent's Microsoft certified engineers are available to offer an easy and seamless remote extension of your on-site resources in cases when your regular IT support personnel either don't have the time or the experience to deal with sudden network crises or especially tough integration projects.

Details of Progent's Online Network Services for Albany New York
Progent's phone support, Internet-based repair, system security consulting, and network management services give offices in Albany New York the greatest leverage for your IT budget. Whether you require one-time phone help and remote troubleshooting or full-time Help Desk call center support and network management, Progent's professionals can provide your business enterprise-level IT support while allowing you to eliminate the cost and administration overhead of maintaining a full-service in-house IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of IT expertise, fine tuned remote support software, and understanding of enterprise networking enable businesses to avoid the limitations of exclusive reliance on smaller service firms, individual freelance consultants, or limited in-house resources.

Progent adds value by providing:

How Does Our Company Start Getting Online Network Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Online Support.



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    Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your specific company needs. Progent's Microsoft consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting services for safe, company-wide information sharing plus interfacing with CRM products.

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    Amazon Marketplace Web Service programming Contract Programming

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

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    Private Cloud Virtual Datacenter Hosting Engineers

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that allow small companies with multi- platform environments to save dramatically on the expense of capital equipment, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

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    Progent can help you to design a migration to Microsoft Teams from Skype for Business and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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  • Microsoft Windows Server 2012R2 Remote Support Services Windows Server 2012 R2 Hyper-V Virtual Switch Remote Consulting
  • Network Administration Arizona 24x7 North Carolina Network Support Service

  • Lync Server 2013 and SharePoint Engineer
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    Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and network architects can help you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your management staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.

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    Cloud Protection for Email Consultant Services

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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    Progent's Cisco-certified CCIE consultants can help your business to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and move efficiently from outdated switches to modern devices.

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    Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to retain plus the new 64-bit editions of applications you plan to install.

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    Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on time and within budget.

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    Progent's Cisco-authorized IT engineers can show you how to build an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet connectivity through a wide range of high availability Internet network products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to show you how to apply the most current techniques for high availability Internet connectivity to create an affordable, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.

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    Microsoft SUS Engineers

    Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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  • SQL Server 2016 Backup Integration Services SQL Server 2016 and Windows Server 2012 R2 Online Consulting
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    SQL Server 2005 delivers indispensable, familiar tools to computer professionals and network users, lessening the difficulty of designing, integrating, managing, and using enterprise information and database programs on platforms ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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  • Support and Setup Cisco ASA Firewall with Firepower Outsourcing Cisco Firepower AVC

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    Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.

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    Top Rated 802.11ac Planning Specialists

    Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Security Organizations Juniper NetScreen 5400 Firewall

    Progent's Juniper Networks-authorized NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor systems.

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    Cisco's network security and remote connection products for small organizations represent a complete line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your business objectives.

  • Top Application Consultant Microsoft Dynamics 365 Business Central Application Consultant Dynamics 365 NAV

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    Progent's Cisco CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot fault-tolerant, extensible connectivity solutions appropriate for public networks.

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    Specialists Windows 2008 R2

    Windows Server 2008 is an important step forward in making information systems more secure and available, simpler to virtualize and manage, faster, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.

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  • Urgent Shared Computer Support Help Desk Costs IT Consultant Shared Help Desk Economics Engineer
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    Workspace ONE Endpoint Management IT Solution Providers

    Progent's Microsoft-certified consultants can help you to automate desktop PC change and update management by delivering support for administration tools such as Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

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  • Windows Server 2019 High Availability Technical Support Services Online Technical Support Windows Server 2019 with Linux

  • Emergency Catalyst 2900 Switch Remote Technical Support
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    Progent's Cisco-certified CCIE consultants can help organization to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from legacy appliances to current models.

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  • Technical Services Albany-Schenectady
  • Work from Home Employees Albany Consulting Services - Infrastructure Expertise Albany NY Work from Home Employees Albany Guidance - Integration Consulting Experts Albany NY
  • Work from Home Employees Consulting - Albany - Backup/Recovery Technology Expertise Albany-Clifton Park At Home Workers Expertise in Albany - Backup Technology Consultants Albany NY
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  • SQL Server 2012 AlwaysOn Professionals
    SQL Server 2012 AlwaysOn Failover Cluster Troubleshooting

    Progent offers the support of Microsoft-certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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