Immediate Online Support for Albany New York Computer Networks
Urgent Online Technical Support for Albany NetworksFor companies in Albany New York, Progent offers online help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have delivered online troubleshooting to companies in all 50 states in the United States. (Check out testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to handle complex networking problems, as well as the services of CISSP-qualified security consultants to help with high-level security design and troubleshooting jobs.

Progent's online technical support engineers provide exceptional leverage due to the fact that they have the real-world background and are equipped with the advanced technology required to resolve the majority of network problems rapidly. This lowers direct expenses since solutions use up fewer chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your office. Your company benefits even more in incidental costs by reducing or avoiding network downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's extensive remote consulting expertise is especially helpful for organizations that depend on public clouds for critical network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be useful.

Progent's billing policy for online help is structured to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay only for the services that you receive. In contrast to many online service companies, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and clean policy for billing eliminate scenarios where quick solutions somehow end up as major bills. Progent's skill at disposing of technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has mastered a set of optimized technologies and field-proven methodologies that allow the maximum degree of efficiency for remote technical support and troubleshooting for IT systems of any size. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the experts of Progent's online support team to communicate with your company's computer system remotely without violating system security.

Progent's proven technical support database application maintains thorough records for the support that Progent's clients have been provided. Progent's staff service personnel have access to the history of assistance delivered to each Progent customer by any consultant. This database of anomalies and solutions is organized as a quickly retrievable internal database that allows Progent's remote technical engineers to share their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's high-level accreditations and working associations with key technology companies including Cisco and Microsoft open up additional extensive technical support knowledge bases and allow quick response from manufacturers' in-house product engineers so Progent's online consulting specialists can arrive at the most efficient resolutions promptly.

Remote services offered by Progent to companies in Albany New York include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology deployed by some of the industry's leading corporations. Progent's ProSight line of network management outsourcing services covers all critical aspects of information technology including email protection, behavioral-based threat defense, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that need critical updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's preparedness to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special IT programs. Progent's rates for ongoing consulting tasks are determined according to the qualifications of the engineers required. Progent's background in these important areas of computer technology allows clients to execute critical projects within budget and on time. Progent's special online engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center service options for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve the most issues.

    Progent's Help Desk consulting expertise can guide you in building an effective new Help Desk or revamping your established one, evaluating or modifying Call Center application software to meet the unique requirements of your business, or providing occasional online personnel to reinforce your existing Help Desk resources during demanding scenarios like software migrations, major updates, or installing new applications.

    Progent's Call Center team of veteran network professionals gives your workers in Albany New York quick assistance from a reliable technical support group with years of experience delivering telephone-based consulting and remote troubleshooting for networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk Call Center perception as a significant driver of company productivity, and Progent's target is to resolve rather than simply report IT issues.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Experts Group provides online advanced consulting support and training in key application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft business applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For additional information concerning Progent's expertise, custom development, and education offerings, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Albany New York remote hybrid network monitoring by providing System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can customize Operations Manager to accommodate your business so your IT support is proactive rather than reactive. By exposing potential trouble spots before they cause downtime, remote monitoring can ward off stressful and costly information system breakdowns. Progent can also utilize network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or networks based on a mix of platforms.
How Your Albany Business Can Contact Progent's Remote Support Professionals
To contact Progent about urgent phone-based expertise with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or go to Contact Progent. For companies and startups in Albany New York, Progent's phone-based network support specialists are ready to provide professional and economical system help the moment your organization has to have it. More than 15 years of offering remote technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting capability and to fine tune remote connectivity technology to repair computer problems rapidly while avoiding the expense and lost productivity associated with in-person service calls.

Even if your Albany business works with a regular freelance support technician or maintains an in-house IT staff that can deal with day-to-day computer problems, Progent’s Microsoft and Cisco certified consultants are available to provide a convenient and seamless virtual expansion of your on-site resources in cases when your regular IT support personnel either lack the bandwidth or the knowledge to fix unexpected system crises or especially complex integration projects.

Benefits of Progent's IT Support for Organizations in Albany New York
Progent's remote IT consulting services allow your Albany organization to have the benefits of immediate, world-class network support without the cost of maintaining an in-house IT staff. Your information system will derive greater business worth by becoming more available, efficient, and secure. Advantages to your business include:

  • Seamless remote expansion of your local support resources
    For most organizations in Albany New York, local computer support resources, whether made up of independent consultants or an internal IT staff, can resolve typical network problems. On the other hand, IT crises can spring up when local resources are too busy or unavailable, and some problems may involve technology that is beyond the scope of your usual service people. In these instances, Progent's on-call service professionals provide a convenient, quick, and economical way to augment your regular help and to pass on valuable knowledge to improve your capability to resolve downstream problems in-house.

  • Reduced Reliance on Individual Consultants
    For network support, smaller offices commonly depend on individual freelance consultants. Although freelance consultants carry less overhead than big service companies and can afford to charge marginally less, they are sometimes overbooked, making it hard to respond quickly to urgent situations. If an independent consultant is busy with another customer, ill, on vacation, or in training, the lack of reserve personnel may force your company to wait for help during an emergency. As your business grows, system downtime and trouble with vital applications become more expensive. The money you thought you were saving on a freelancer can be consumed fast by lost productivity. Progent offers an on-call source of reserve support expertise to insure your network stays up and running.

  • Create a Solid Foundation for Smooth Growth
    Companies typically start with an information system created on a modest budget. Lacking a proper infrastructure, band-aid fixes often get piled on top of a shaky foundation. As a network grows, reliability and scalability issues can hinder the productivity of the organization. Such poorly designed environments require careful analysis, intelligent long-term planning, and extensive technical knowledge to upgrade to a system architecture able to provide the stable foundation to meet current business demands and ease future expansion.

  • Work with Solution Providers Rather Than Technology Vendors
    Smaller offices require advice and technical training to negotiate an increasingly complex maze of product alternatives capable of promoting business growth and enhancing efficiency. They do not need a network engineer who is attempting to sell a specific vendor's technology. IT consulting and product sales can lead to a scenario where the recommended solution is designed around a predetermined technology rather than the true requirements of a business. Progent eliminates these conflicts of interest by selling only services instead of products. This enables Progent to align IT consulting with the best needs of clients.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of technical experience, fine tuned support software, and familiarity with corporate IT allow businesses to avoid the pitfalls of excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of network support, executing a broad range of IT tasks for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This means that you get not just world-class IT skills, but also a support engineer with proven approaches for applying technical knowledge to fix actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-site help by the minute. Consequently, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services provided during regular working hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be forced to permit minor problems to fester.

  • Full Records of Delivered Services
    Progent has created a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by each consultant to every client. The practice of detailing and archiving support records allows more effective service and avoids a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote tracking services based on MS Operations Manager. Microsoft Operations Manager causes your computer support to be anticipatory rather than reactive. By anticipating potential issues before they result in lost productivity, system monitoring can keep your information network from stressful and costly availability losses.
How Does Our Company Start Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Online Support.



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    • Office 365 PST migration Remote Support
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    Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.

  • Solution Providers Enterprise Windows 2003 System Design Security Consulting Companies
  • SonicWall PRO Cybersecurity Group SonicWall TZ Firewall Firewall Audit
  • Specialist Windows Server 2012R2 Active Directory Windows Server 2012 R2 Configuration Manager Remote Technical Support
  • Remote Albany Assessment
  • Spotlight and Outlook for Mac Consultants 24/7 Microsoft Exchange and Entourage Computer Consulting
  • Albany, NY Network Support Consultants
  • Subcontractor Job Microsoft MCITP Consulting Walnut Creek, CA 24-Hour Work From Home Job Microsoft MCDBA Support Orinda CA

    • IT Consultants Cisco CUBE and ASR Routers
    Cisco SIP and CUBE Troubleshooting

    Progent's Cisco CCIE-certified SIP integration experts can assist you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide affordable online or onsite expertise to assist companies to migrate smoothly to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP PSTN trunk.

  • Support Customer Relationship Management Microsoft CRM Integration Support
  • Support and Help Aironet Outdoor Wi-Fi Access Point Aironet Wave 2 Wi-Fi Access Point Help and Support
  • Telecommuting Microsoft Consultant Home Based Virtual Office Work from Microsoft Consulting Telecommuter Job
  • Teleworker Network Infrastructure Support Services Consulting Services Work from Home Infrastructure
  • Top Ranked Security Penetration Testing Computer Security Security Firm Penetration Testing
  • Albany-Troy Network Integration
  • Top Rated 24x7 Albany Crypto Repair Albany 24/7 Albany Crypto Repair
  • 24 Hour Albany-Schenectady Software Support
  • Top Rated Microsoft Server Virtualization Consulting Microsoft Virtual Server 2005 Consultancy
  • Upgrade Consultants Exchange 2003 Server Exchange 2003 Professionals

    • Wireless LAN Site Survey Configuration
    Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultants

    Progent's Wi-Fi site survey and predictive modeling assist you to design, install and debug a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the coverage, speed, density, Quality of Service, security, and roaming ability your business requires. Wireless site survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite site survey services for validating, optimizing, and debugging an operational wireless LAN.

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  • VPN Online Technical Support Remote Access Consulting Services

    • Configuration SCVMM 2012 Security and Compliance
    SCVMM 2012 Live Migration Setup and Support

    Progent can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you get the highest possible business value.

  • Wi-Fi Site Survey Professionals Online Wireless Site Survey Outsourcing
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  • Albany Computer Network Companies
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  • Windows Server 2012R2 Hyper-V Support Outsourcing Windows Server 2012 R2 Security Online Support Services
  • Windows Server 2016 Hybrid Configuration Remote Support Services Configuration Windows Server 2016 Security and Compliance
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    • SCCM and Windows 10 Professional
    Online Consulting SCCM MDM

    Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe end-user self service, and offers a common point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid networks.

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    • Email Quarantine Consultant
    Remote Email Outbound Content Filtering Engineer

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

  • Windows and Linux Network Consulting Award Winning Linux with Windows Consultants
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  • iCloud Remote Support Services Apple Mac Support

    • SMS Server 2003 Migration Integration
    Systems Management Server 2003 Remote Troubleshooting

    Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software quickly and reliably to appropriate workers, lower software costs and stay compliant by determining patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the administrative functions incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
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