Albany Consulting Experts
IT Staffing for Network Service Teams
In addition to providing fast access to guidance from high-level IT professionals and subject matter experts (SBEs) to assist Albany, New York companies to resolve discrete IT issues or strategic initiatives, Progent offers temporary supplemental staffing to deal with more broadly defined services such as PC support, network management, and Help Desk call center services. Temporary staffing can help businesses to deal with anticipated or unplanned increases in the need for network services, which may result from scenarios such as mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover voids left by the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term IT Staffing Services Progent's short-term staff augmentation services give businesses the versatility to respond to surges in demand for IT services without dealing with the costs and hassle associated with reviewing and recruiting professional IT help and without the risk of adding to your permanent head count.
Important features of Progent's temporary supplemental staffing services include:
- Fast availability of reliable IT professionals
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your in-house IT staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
- Close relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Help Desk service is a proven flexible staff expansion option that allows IT groups to divide the responsibilities of Help Desk support transparently between their internal IT personnel and Progent's extensive pool of technical support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint service alternative based on by the leading shared professional services tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT services for businesses of all sizes throughout the U.S. Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Albany, New York Businesses
Progent's nationwide team of certified consultants can provide Albany, New York organizations a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Online IT Support
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- Apple iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for Albany, New York Organizations
To learn more about Progent's temporary supplemental staffing services for Albany, New York companies, call
An index of content::
CISSP-ISSAP Security Architecture Engineer
Biggest CISSP-ISSAP Cybersecurity Architecture Consulting
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous examination and extensive experience with network security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Technology Consulting Windows 10 Management
Microsoft Windows 10 Assessment and Deployment Kit Consulting Services
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration Call Center support services.
Herakles Colocation Center Test Lab Consultant
VLAN Test Lab Professional
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.
Network Consultant Intune Certification Management
Setup and Support Intune Company Portal
Progent's Intune consultants can help your company to assess the business case for adopting Microsoft Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to configure security and compliance policies, plan and deploy pilot environments to evaluate the benefits of Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune deployment.
24 Hour Meraki 802.11ac AP On-site Technical Support
Meraki MR45 Access Point Integration Services
Progent's Meraki Wi-Fi AP consultants provide online and onsite support services to assist businesses of any size to design, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or device.
Biggest Fault Tolerant Server Clustering Setup and Support
Technical Consultant Zero Downtime Clustered Servers
Progent offers Windows Cluster Server consulting to help your organization deploy zero-downtime server clusters that can provide 100% operation. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you design non-stop server clustering environments based on Windows Server 2003 Cluster, Progent’s Certified Windows engineers ensure that your zero-downtime server clusters are set up to optimize the strategic value of your information system.
Snatch ransomware recovery Consultant Services
After Hours Maze ransomware recovery Technology Professional
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
ISA 2000 Server On-site Technical Support
ISA 2000 Server Specialist
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security solutions for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft 365 Outlook Integration Specialists
Microsoft 365 Hybrid Solutions Professionals
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.
Top Photoshop Train
Photoshop CS5 Train
Progent's Apple Mac experts can promote the creative facets of Mac computing by offering help services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
SCDPM 2012 Backup and Recovery Information Technology Consulting
Support SCDPM 2012 and Hyper-V
Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of any size to design, deploy, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or full project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
24-7 Professional ProSight Email Security
Email Policy Management Engineer
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Windows Server 2019 and SCOM Consultant Services
After Hours Microsoft Certified Partner Windows Server 2019 Storage Spaces Direct Professional
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Biggest Postini Consultant
After Hours Anti-Spam Support Services
Email Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard spam filtering and anti-virus service offering. Progent’s certified email security consultants can show you how to develop an email defense strategy that features antispam and antivirus services and policies.
Ransomware Recovery Consult
24x7 Remote Technical Support Managed IT Services Consultants
Progent's ProSight family of managed services are intended to provide businesses who have small in-house network administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate network maintenance expenses, automation of common administrative processes, ongoing adoption of new information technology, graceful transition from older technology to modern solutions, improved fit between computer technology with business goals, guidance from veteran network experts, and freeing up management to focus on business rather than ever-changing network technology.
Top Quality Catalyst 9120AX Access Point Integration
CCIE Expert Certified Catalyst Wi-Fi 6 AP Site Survey IT Consultants
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 WAP consultants offer economical online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Offsite Employees Security Support Outsourcing
Teleworker Endpoint Security Consultant Services
Progent can assist small and mid-size businesses to configure cybersecurity defense solutions and deliver cleanup services for remote workers.
24/7/365 SCCM 2016 and Exchange 2016 Online Consulting
On-site Support SCCM 2016 Hybrid Integration
System Center Configuration Manager 2016 automates software deployment and updating, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables safe end-user self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
SCCM 2012 Troubleshooting Support and Help
SCCM 2012 Windows Server Deployment Network Consultant
Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Linux Online Specialist
Solaris Online Information Technology Consultant
Progent offers nationwide remote phone support and consulting services for companies that operate Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote network consulting offers optimum leverage for your information technology budget by protecting client efficiency and shortening the hours charged for network analysis and repair. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult network problems.
Programming Companies Power BI Sharing
Power BI Sharing Developer Firms
Progent's Power BI experts can help your business to plan, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage an on-premises, cloud, or hybrid network model to run Power BI.
Windows Applications on macOS Technical Support Services
Best Network Engineer VirtualPC for Mac
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-powered PC to run Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to use Windows applications directly. Progent's Mac technology consultants can help you to manage these products for running Windows applications on your Macs and can in addition assist you to assess and configure other products for Windows platform emulation.
24x7 Computer Engineer 24x7 Network
System Center MOM Consult
Even if your business has a minimal network support staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the latest network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers operating.
Windows Server 2019 LEDBAT Computer Engineer
Biggest Windows Server 2019 Hybrid Integration IT Services
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Upgrade Consultants SQL Server 2008
Microsoft T-SQL Development Group
Progent's Microsoft-certified SQL Server programmers and DBAs offer remote expertise to assist organizations of any size to build, administer, and maintain applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer support for any element of application development in solutions that can include small office databases to VLDB applications and data warehousing.
CISA Certified Security Audit Consulting Services
Top CISA Certified Cybersecurity Audit Consulting Services
The Certified Information Systems Auditor credential is a prestigious qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to help businesses in the fields of information systems audit process, information technology enforcement, network assets and architecture ROI, IT service delivery, protection of information resources, and disaster recovery preparedness.
Hybrid Microsoft 365 and Exchange Computer Consultants
Top Computer Consultants Microsoft 365 and iPhones
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online, Exchange Online} deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Microsoft Software Update Services Network Consultants
Windows Server Update Services Consulting
Microsoft Windows Server Update Services enables IT managers to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, setting up user's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Consult CISM Security Management
Certified Cybersecurity Management Engineers
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of skill that information security professionals are required to learn. CISM gives business management the assurance that consultants who have earned their CISM certification possess the experience and capability to provide efficient security administration and consulting consulting.
