Albany Specialists
Supplemetary IT Staffing for IT Service Organizations
In addition to offering rapid contact with high-level IT professionals and subject matter experts to assist Albany, New York organizations with specific IT problems or longer-term projects, Progent can provide temporary staff augmentation to deal with more generalized services such as desktop help, IT management, and Call Center response. On-demand staffing makes it possible for businesses to respond to anticipated or surprise peaks in demand for IT services, which may be caused by scenarios such as company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary staffing can also cover voids resulting from the loss of in-house staff members because of vacations, illness, termination, etc.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary supplemental staffing services give organizations the ability to respond to increases in requirements for IT services without being saddled with the expense and hassle that come with identifying and recruiting professional IT help and without the burden of increasing your full-time head count.
Important features of Progent's short-term supplemental staffing services include:
- Rapid availability of proven network professionals
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your in-house network support staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close working relationship with a top-level, full-spectrum resource for IT support
Progent's co-managed Help Desk service is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Call Center support transparently between their in-house IT staff and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk program is a joint service alternative powered by the leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network services for organizations across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Albany, New York Organizations
Progent's veteran team of certified engineers can provide Albany, New York companies a broad array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Microsoft Entra ID Planning
- Microsoft 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Programming
- Virtual Server Automation
- Fast, Low-cost .NET Application Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary IT Staffing for Albany, New York Businesses
To learn more about Progent's temporary staff augmentation services for Albany, New York organizations, call
An index of content::
CCIE Expert Certified Support and Setup 3504 wireless controller
Wave 2 wireless controller Onsite Technical Support
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and hardening security by detecting threats and filtering network traffic according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
MSP360 Exchange Mailbox Backup Computer Engineer
MSP360 Backup Consultant Services
Progent's data protection experts can assist you to design, install and manage a backup/restore plan built around MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user mistakes, software flaws, malicious insiders, and external attacks such as ransomware.
Dynamics GP Report Writer Consulting
Dynamics GP Analytical Accounting Consultant
Dynamics GP accounting includes analysis and reporting capabilities that let you monitor all business processes, revenues and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.
Award Winning Monitoring and Reporting Computer Consulting
Remote Monitoring and Reporting Configuration
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing SCOM environments and offer organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Technical Support Firms Outlook
Microsoft Mail Solutions Provider
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides economical Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Project Online Programming
Project 2013 Integration Companies
Progent's Microsoft engineers offer advanced expertise in implementing, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this powerful platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Juniper NetScreen IPsec VPN Security Audit Services
Security Consulting Juniper NetScreen VPN
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-technology environments.
Immediate CompTIA Network+ IT Specialist
Top Ranked Small Business Server Support Citrix Certified Enterprise Administrator (CCEA)
Progent offers customers the services of consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that customers deserve to be sure that their IT support providers have accredited training as well as extensive practical experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials like the CCIE brings privileges for significantly superior vendor assistance than is offered to uncertified service providers, allowing Progent to deliver clients a higher class of computer support. In other cases, major credentials such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of recognized industry experts.
Immediate Cybersecurity Expert Darrin Johnson Consultancy
Progent Cybersecurity Experts in the News Consulting Services
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Windows PC Simulation on Mac Online Consulting
24-7 VirtualPC for Mac Online Troubleshooting
For companies with a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for using Windows-dependent applications on macOS or OS X: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Windows-powered PC to run Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these products for running Windows programs on your Apple Macs and can in addition help your company to evaluate and configure third-party products for Windows PC simulation.
Consultants Enterprise hybrid cloud integration
Hybrid cloud Professional
Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine local resources along with one or more public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
ProSight Spam Filtering Consulting Services
24-Hour ProSight Spam Filtering Services Engineer
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Microsoft Certified Expert Exchange 2016 Mailbox migration Integration Support
Microsoft Exchange 2016 Migration Remote Support
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Consulting Application Delivery
XenApp Virtual Applications Professional
Progent's Citrix experts can assist you to plan, install, manage, and troubleshoot a virtual Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help you to administer and support a remote datacenter that features high availability, enhanced security, and fast recovery.
SharePoint 2013 Office Web Apps Server Technical Support Services
SharePoint 2013 Office Web Apps Server Consultant Services
Progent has been delivering SharePoint consulting services since the first product was released over two decades ago, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks related to your SharePoint 2013 migration.
ProSight Managed Services Services
Network Management outsourcing consultants Computer Consultants
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal IT support teams with low-cost access to world-class management tools and technical experts. Benefits of the ProSight catalog of managed services include fixed network maintenance expenses, automation of common administrative processes, ongoing absorption of the latest information technology, smooth migration from older systems to current solutions, close alignment of information technology with business goals, access to seasoned IT experts, and allowing management to focus on business rather than fast-evolving network technology.
SharePoint 2019 PowerShell Troubleshooting
SharePoint 2019 NGSC Network Consultant
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a seamless intranet solution.
ISA 2004 Enterprise Edition Server Online Support Services
Microsoft Certified Partner Microsoft ISA 2004 Server Computer Consultant
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Hornetsecurity Altaro M365 Teams Chat Backup Network Consulting
Altaro 365 Total Backup Outsourcing
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Biggest ProSight Email Zero Hour Protection Specialists
Email Bayesian Analysis Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft Certified Expert .NET IoT Coding
.NET Visual Studio Contract Programming
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET apps rapidly and affordably.
Small Business IT Support Firm Small Business
Small Office Computer Networking
For over two decades, Progent's consultants have delivered budget-friendly IT design, configuration, troubleshooting, security services, and development for networks of all sizes.
Microsoft and Mac Desktop Small Business Computer Consulting Company
24/7 PC Desktop Network Administration
Progent can deliver a variety of low-cost online and on-premises support services to assist your business to deploy, administer, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
ProSight Email Spyware Protection Specialists
Engineers ProSight Email Data Loss Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Microsoft Dynamics 365 Business Central Support and Help
Microsoft Dynamics NAV Application Consulting
Progent can provide remote and on-premises deployment, upgrade, application development, training for Dynamics 365 Business Central (formerly Dynamivs NAV).
Windows 11 Compatibility Testing Small Business Outsourcing IT
Microsoft Windows 11 Upgrade Implementation Consulting Companies
Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning, and Help Desk Call Center support services.
Microsoft Expert System Center Operations Manager Remote Consulting
On-site Support Microsoft SCOM
Remote 24x7 network monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to help your company to identify and resolve a most network issues before they get big enough to impact your business.
SCCM 2012 Intune Integration Computer Consultant
SCCM 2012 Software Inventory Consulting
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
NinjaOne Automated Server Inventory Specialists
24x7x365 NinjaOne Automated Server Monitoring Setup and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical assets.
Private Clouds for Small Businesses Specialists
Specialist Private Cloud Hosting for Virtual Data Centers
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
PEN Testing Auditing
Security Penetration Testing Firewall Network Install
Stealth penetration testing is an important component of any comprehensive network security plan. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's in-house IT staff. Stealth penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly set up and actively monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of the latest versions of ransomware.
Windows Server 2012R2 Online Technical Support
Windows 2012R2 Online Consulting
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
MCSE Expert Certified Support Services ISA 2004
Internet Security and Acceleration Server Online Support Services
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your company requires.
