Albany Specialists
Temporary IT Staffing for Network Support Organizations
In addition to providing fast access to guidance from high-level network consultants and subject matter experts to assist Albany, New York businesses with specific IT problems or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services like PC support, IT management, and Call Center response. Temporary staffing can help organizations to deal with anticipated or unexpected surges in demand for network services, which may be caused by situations like mergers and acquisitions, data center moves, technology upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover gaps resulting from the absence of in-house staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Program Progent's temporary staffing services offer organizations the flexibility to respond to increases in demand for IT services without being saddled with the expense and delays associated with reviewing and recruiting professional technical help and without the burden of adding to your in-house staff size.
Key aspects of Progent's temporary staffing services include:
- Rapid availability of proven IT professionals
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house IT staff
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Close working relationship with a top-level, full-spectrum source for network support
Progent's co-managed Help Desk Call Center program is a specialized on-going staff expansion alternative that enables IT groups to share the work of Call Center support transparently between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk program is a joint service alternative powered by the industry's leading shared PSA platform for streamlining, service requests, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network services for businesses of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Albany, New York Businesses
Progent's veteran roster of certified engineers offers Albany, New York organizations a wide range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Dynamics GP Customization
- Azure, AWS, Google Cloud
- Online IT Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Monitoring
- Threat Assessment with NodeZero
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support Services
- Colocation Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Fast, Affordable .NET Software Development.
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- BYOD Integration
- Apple iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Albany, New York Organizations
To learn more about Progent's temporary staff augmentation services for Albany, New York organizations, call
An index of content::
SentinelOne Virus Recovery Experts IT Consultant
Support and Help SentinelOne Malware Forensics Experts
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
System Center 2016 and SSRS Reporting Computer Consulting
System Center 2016 Service Manager Onsite Technical Support
Progent has over two decades of experience integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to plan, configure, manage, and fix your System Center solution to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to migrate to the current version of System Center from an older one or from another IT management solution to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
24/7 Sharepoint Server Tech Consultant
Migration Help Microsoft SQL Server 2019
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Immediate Sodinokibi ransomware hot line Consult
Largest Specialist ransomware cleanup and restore
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Les Kent has a 35-year track record of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global corporations.
24-Hour Juniper Junos J-Web Cybersecurity Contractor
Audit Juniper Junos
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Access Programming
Technology Professional Microsoft Access
Progent offers affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and offers advanced support for Access application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar classes for Office Access application programming and DBA services.
Microsoft Certified Expert SQL Server Cluster Network Consultants
SQL Server Cluster Online Technical Support
Progent's high availability system consultants provide reliability consulting, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet connection design, 24x7 data center support, and other high-availability networking support to show your organization configure a 24x7 environment for strategic applications. Progent has the background to develop economical, high-availability networks by deploying the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Altaro VM Backup Testing On-site Support
Hornetsecurity Altaro VM Backup and vCenter Outsourcing
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to plan, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Microsoft Office System Design Consultant
Microsoft Office Technician
Progent's IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network engineering services can contain expenses and eliminate risks, permitting network support expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network architecture for your vital applications powered by Microsoft Windows.
Tracking Service Costs Consultant
Service Reports Computer Consultants
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every consultant to each client. The practice of documenting and archiving support activity results in more effective service and eliminates a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Cisco VoIP Phones and Jabber Technical Support Services
IT Services Cisco VoIP phones Single Number Reach
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Remote Small Office Administration
Small Offices Service
Progent delivers the help of Microsoft and Cisco-Certified network consulting experts to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to large corporations, Progent's expert consultants can show you how to improve your network's e-mail infrastructure, protection, reliability, performance, and IT administration.
Windows 2003 Cluster Technical Consultant
Fault-tolerant Clustered Servers Integration
Progent offers Windows Cluster Server expertise to help your organization utilize fault-tolerant clustered servers that can provide 100% operation. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. By showing you how too build zero-downtime clustered server solutions powered by Windows Server Cluster 2003, Progent's Premier Windows experts make sure that your non-stop clustered servers are configured to maximize the strategic value of your information network.
Small Business Computer Consultants Cisco Firewall
Cisco Remote Access Computer Support
Progent's Cisco-certified CCIE network infrastructure consultants can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
VMware Workspace ONE Specialist
Consulting Company Desktop Update Automation
Progent's Microsoft-certified engineers can help you to automate desktop software update deployment by providing support for administration platforms like Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Engineer ProSight Network Health Reports
Network Infrastructure Health Review Services
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and safer Active Directory environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with information security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Microsoft Teams management Specialist
Microsoft Teams VoIP Consulting Services
Progent can help your business to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
ransomware removal and restore Professionals
ransomware data restore Specialist
Progent's proven ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Security Penetration Testing Cybersecurity Organization
Penetration Testing Cybersecurity Company
Stealth intrusion checking is a key component of any overall IT system security plan. Progent's security professionals can run thorough intrusion checks without the awareness of your company's internal network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log monitoring are correctly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Microsoft Certified Expert Intune Conditional Access IT Consulting
24x7 Intune Certification Management Outsourcing
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic case for utilizing Intune for configuring and managing your web-facing mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to configure policies, plan and deploy test environments to evaluate the appropriateness of Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Antispam Support and Help
Antivirus Subscription
Email Guard from Postini provides constantly updated spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and antivirus service program. Progent's certified email security consultants can show you how to develop an email safety plan that includes antispam and virus protection technologies and processes.
Remote Support SQL Server 2016 Backup Encryption
SQL Server Management Studio IT Consulting
SQL Server 2016 offers major enhancements in speed, capacity, security, uptime, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
