Albany Consultants
IT Staffing for IT Service Organizations
In addition to offering fast access to guidance from high-level IT professionals and subject matter experts to assist Albany, New York organizations with discrete IT problems or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more generalized assistance like PC help, network administration, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to expected or surprise peaks in demand for network services, which may be caused by situations like company mergers, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover voids resulting from the absence of in-house staff members because of vacations, illness, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staffing services give organizations the ability to react to increases in demand for IT personnel without dealing with the expense and hassle that come with vetting and hiring appropriate technical help and without the burden of adding to your in-house head count.
Key aspects of Progent's temporary staff augmentation services include:
- Fast availability of seasoned network pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your in-house network support team
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Close relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Call Center service is a proven on-going staff expansion option that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's nationwide pool of IT support specialists. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative support solution powered by the industry's leading shared professional services platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for businesses throughout the United States. Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Albany, New York Businesses
Progent's seasoned team of certified consultants can deliver Albany, New York companies a wide array of remote technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Configuration
- Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Telecommuter Support Services
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Support
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Restore Consulting
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term IT Staffing for Albany, New York Companies
To learn more about Progent's temporary staffing services for Albany, New York businesses, call
An index of content::
Class Mac Office Word
Mac Learning
Progent can provide one-on-one education customized for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X application software.
Exchange 2013 Configuration Support and Setup
Exchange 2013 Disaster Recovery Consultant Services
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design an efficient test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange Server 2013.
CCIE Expert Certified Technical Support Meraki Outdoor APs
Meraki MR20 Access Point Integration Support
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and troubleshooting services to assist you to design, configure, manage, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent can also help your organization to plan and deploy hybrid environments that combine local and cloud-based resources and that provide easy access, advanced security, unified management, and dependable performance for all your mobile and desktop endpoints.
Professional Remote Access
Emergency VPN Setup and Support
Cisco's security and remote connectivity solutions for small to medium sized companies offer a complete array of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business objectives.
Microsoft Exchange 2007 Consultancy
Immediate Exchange 2007 Edge Server Support and Integration
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Remote Workers Data Protection Remote Technical Support
Teleworker Data Protection Support and Help
Progent can assist small and mid-size organization to plan, implement, validate and troubleshoot backup/recovery systems for at-home workers.
Remote Support Services ProSight Automatic Patch Management
Automated Server Management Computer Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity.
Consulting ProSight Email Virus Filtering
Consultant Cloud-managed Email Security
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Microsoft Dynamics GP ERP Support Services
Dynamics GP Software Computer Consulting
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that unifies data and processes throughout your business, interfaces easily with other solutions, and brings together workers, customers and vendors regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Services Microsoft 365 Excel Migration
Excel 2021 Professionals
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to help your organization to plan, develop, test, deploy, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent can provide as-needed help to organizations who need a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical application software built on Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individuals or teams.
Microsoft System Center Operations Manager Network Consultant
Comprehensive Event Management Online Help
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a degree of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost services created to assist you to identify and fix a an array of IT network problems before they can disrupt productivity.
Windows and UNIX Consultancy
Consulting Windows and UNIX
Progent can assist your business to plan and implement a smooth migration from a UNIX-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your data and reduce business discontinuity by developing an effective transition strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, transition strategy and validation, Exchange migration services, data and application porting, and server and media transition and consolidation.
Telecommuter Endpoint Management Professional
Remote Support At Home Workforce Endpoint Management
Progent can assist small and mid-size organizations to configure unified remote endpoint management and monitoring systems for administering endpoint devices operated by teleworkers.
Altaro VM Backup Scheduling Technical Consultant
Altaro VM Backup Testing Professional
Altaro VM Backup software provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for individual files and emails, support for Windows Server CSV and VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Information Technology Consulting Windows 2012 R2 Clustering
24-Hour Failover Clustering Windows 2012 Online Support Services
Progent's Microsoft-certified failover clustering experts can assist you to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
Crystal Design Firms
Software Reporting
For custom program creation, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Short Term Staffing Online Support Services
24/7/365 Microsoft and Cisco Authorized Expert Short Term Staffing Technical Support
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for IT support personnel without dealing with the costs and delays that come with vetting and hiring reliable technical workers and without increasing your permanent head count.
Office for Mac IT Consulting
Top Outlook for Mac Support Services
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.
Small Business Computer Consulting Firm Remote Desktop
Remote Desktop Computer Service Providers
Progent's remote connectivity and wireless synchronization experts can help you to plan and configure connectivity solutions for off-site desktops, laptops, and smartphones so they work tightly with your IT network, allowing your business to optimize the efficiency of your off-site workforce.
Remote Consulting Windows, UNIX, Solaris
UNIX with Windows Support
Progent can help you to plan and implement an efficient transition from a UNIX-based information system to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and reduce business disruption by developing an effective transition strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration support, data and application software transition, and server and mass storage transition and economization.
Emergency Cisco Engineer Contractor Job
Recruit Network Consultant Telecommute Jobs
Progent wants to find staff-level, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security credentials; and advanced network architecture consultants with a background in mobile solutions, wireless networking, high availability, workplace recovery, information preservation, and virtual servers. Progent also is looking for employees who can join Progent's staff of helpdesk support specialists and off-site support professionals. In addition, Progent is hiring talented administrators who can operate effectively in Progent's high-growth, virtual office environment.
Migration Consulting Apple Certified Technical Coordinator (ACTC)
Certified Novell Engineer (CNE) Consulting Group
Progent offers clients the services of engineers who have earned some of the IT industry's most prized credentials. Progent believes that clients have the right to know that their IT support providers have formal testing plus extensive practical backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor certifications like the CCIE confers priority for substantially superior vendor support than is offered to uncertified consultants, allowing Progent to deliver clients a higher class of computer support. In other cases, major credentials such as CISM or CISSP for IT security can aid corporate clients to show compliance with regulatory requirements by using the services of recognized IT experts.
Windows Server 2012R2 Configuration Manager Engineer
Windows Server 2012 R2 Security Remote Consulting
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
CIO Support Services
Part-Time CIO Online Consulting
Progent offers the part-time services of a seasoned Chief Information Officer who can offer a broad perspective to assist your company select and support network solutions appropriate for your present needs and that can be a solid foundation for your growth. Progent's part-time Chief Information Officer consulting services offer financial leverage to companies trying to optimize the benefits from their IT expenditures but who are unable or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a wide range and business applications, Progent is in a unique position to provide objective recommendations along with advanced technical help for developing information systems that match the special requirements of your business.
Macintosh OSX IT Consultant
Apple OS X Tiger Specialists
Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help you with iPhone integration and Apple iPad management, or moving to iCloud. For business networks built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is reliable, secure, fast and able to achieve your company's objectives.
Microsoft Teams PSTN integration Technology Professional
Consultancy Microsoft Teams and AAD
Progent can assist your organization to plan a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
24x7 HelpDesk Integration Support
Help Desk Call Center Integration
The Contact Center support delivery model used by Progent offers small companies an affordable option to reliance on independent consultants by offering extensive expertise shared by multiple support groups, optional 24x7 access to emergency help, escalation capability to top-level engineers for handling even the most difficult issues, service consistency and reliability, prompt follow-up overseen by seasoned support administrators, a selection of easy-to-use techniques for initiating service tasks, and a high level of progress transparency made possible by trouble ticket tracking and available via a web portal.
SharePoint Portal Server 2007 Technology Consulting Services
SharePoint 2007 Information Technology Consulting
Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to access, manage, share and interact with relevant information, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient access across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, download and re-use.
Exchange 2019 Data Loss Prevention Consulting
Remote Support Services Exchange 2019 Configuration
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
System Center 2016 Business Continuity Specialists
Help and Support System Center 2016 and Hyper-V Integration
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.
Dynamics GP System Upgrade Planning Consult
Dynamics GP Upgrade Services
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, software development, education, and troubleshooting services since the product's original release. Progent offers top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist your business to design, pilot, and carry out a cost-effective upgrade from a an outdated release to the newest edition of Microsoft Dynamics GP.
24/7 Outsourcing SCVMM 2012 Backup and Recovery
SCVMM 2012 and Windows Server 2012 Technical Support Services
Progent can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your business to upgrade from a legacy edition of SCVMM or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem to make sure you realize the highest possible business value.
Windows 2008 Cluster Support Outsourcing
24x7 Microsoft, Cisco and Security Certified Experts High Availability Networks IT Consultant
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size businesses to minimize network downtime by offering affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore systems, and transparent system maintenance. Progent’s business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can help you to design, implement, and manage fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.
Android Tablet integration Technical Support Services
24x7x365 Android and Windows 8.1 integration Support and Help
Progent's seasoned team of network consultants and application specialists have years of background providing online and onsite support for organizations of any size who need to integrate Android phones and tablets into their IT networks so that users can communicate and collaborate while on the go. Progent has the range of skills to solve network issues that involve multiple manufacturers and that represent a mix of legacy and current information technology. Progent provides affordable remote consulting to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
