Albany Consulting Services
Short Term IT Staffing for IT Support Organizations
In addition to providing fast access to high-level network consultants and subject matter experts to help Albany, New York organizations with discrete technical issues or strategic initiatives, Progent offers short-term staff augmentation to deliver more generalized assistance such as PC support, network administration, and Help Desk response. Temporary staffing can help businesses to respond to expected or unplanned increases in demand for network services, which may result from situations like mergers and acquisitions, data center relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, termination, etc.
Benefits of Progent's Temporary IT Staffing Services Progent's short-term staffing services offer organizations the versatility to react to surges in demand for network personnel without dealing with the expense and delays associated with vetting and hiring appropriate technical personnel and without the burden of adding to your full-time head count.
Important features of Progent's short-term staffing services include:
- Rapid availability of seasoned network pros
- Easy engagement, cessation, and resumption of services
- Seamless extension of your in-house IT staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong relationship with a world-class, full-service resource for IT support
Progent's co-managed Help Desk program is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network personnel and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint support solution powered by the industry's leading shared professional services platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses throughout the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Albany, New York Organizations
Progent's nationwide team of certified consultants offers Albany, New York businesses a broad range of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- AD Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Online IT Troubleshooting
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support Services
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtualization Management
- Windows Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Recovery
- Backup/Restore Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- WiFi Site Surveys
Contact Progent for Short-Term Staffing Services for Albany, New York Companies
To learn more details about Progent's temporary staffing services for Albany, New York companies, call
An index of content::
Consultants Citrix Hyper-V Management
Citrix Workflow Studio Consulting
Progent's Citrix experts can assist you to evaluate the business value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools in your Hyper-V network, and show you how to deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtual environment while reducing the cost of resources and operations and simplifying management tasks.
Network Engineer Mac VoIP
Professional Mac Network
Progent's Apple Mac support consultants can help you with a wide range of system foundation issues including network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless networking. For business networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, configuring, and supporting a system architecture that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Award Winning UNIX with Windows Remote Support
UNIX with Windows Support and Setup
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single source to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
network infrastructure documentation management Consultant
ProSight client credential management Consultancy
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Threat Management Gateway 2010 Professional
Microsoft Forefront TMG 2010 Specialist
Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Best Herakles Colocation Center Test Lab Specialists
VLAN Test Lab Consultant
Progent's Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.
Technical Support RIM Blackberry
Remote Support Services RIM Blackberry
Progent can provide the services of BlackBerry-certified professionals who can help small companies to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online support model, offers small companies a cost-effective solution for integrating BlackBerry technology productively into their IT network.
Aironet 2800 Access Point Remote Technical Support
Cisco Prime Infrastructure Network Consultant
Progent's certified wireless networking experts can help organizations of all sizes to design, implement, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, coverage, density, scale, security and ease of management needed for transparent access between wireless and wired network infrastructure. Progent can provide efficient online and onsite support for both end-of-life and current 802.11ac Aironet APs and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet APs.
wi-fi controller Online Troubleshooting
wireless controller Technical Support
Progent's Cisco-certified wireless consultants can help you to evaluate the advantages of using Catalyst wireless controllers to manage Wi-Fi networks of any scale. Progent can assist you to maintain and debug your current Wi-Fi environment or help you plan and carry out an efficient transition from legacy Wi-Fi controllers to modern models.
HP Data Protector Consulting Services
Top Time Machine Backup Professional
Progent can provide economical remote access to consultants with expertise in a broad array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent offers consulting support for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to design, enhance, or maintain data backup solutions for a range of environments including on-premises, edge to datacenter, cloud, or hybrid.
Microsoft Certified Expert Exchange 2016 Upgrade Planning Configuration
Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Microsoft Server Consultants
Microsoft Computer Consultancy
Progent’s IT outsourcing services offer budget-friendly network support for small companies. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network architecture for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Exchange 2003 to Exchange 2010 Upgrade Consultant
Exchange Server Migration Engineer
Progent can provide comprehensive help for each step of your Exchange 2010 migration including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software and hardware required, suggested vendor sourcing, system verification at customer site or at Progent's testing facility, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's support staff and users.
Microsoft Windows 2003 Specialists
Windows 2003 Integration Services
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, managing and supporting sophisticated IT solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Zero Downtime Data Center Specialists
Zero Downtime Data Center Consultant Services
Progent's Data Center consultants can show you how to select high availability data centers that match the specific requirements of your company. Fault tolerant off-site data centers are especially attractive to small businesses due to of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and maintenance services.
Microsoft ISA Server Support and Setup
Microsoft Certified Technical Support Services Microsoft ISA Server
Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Microsoft Exchange Server 2016 Migration Planning Online Troubleshooting
Emergency Online Support Services Microsoft Exchange Server 2016 Upgrade Planning
Progent can assist you in all phases of your migration to Exchange Server 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Consultant Virtual Machine Hosting
Engineers ProSight Virtual Server Private Cloud Hosting
Progent's ProSight Virtual hosting services offer small businesses a range of advantages such as reduced capital expenditures, savings on operational costs, better management focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
QTS/Herakles Sacramento Colocation Center Engineer
After Hours QTS Sacramento Data Center Specialists
The QTS Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your company is planning on moving your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly consulting services including colocation migration, equipment deployment and updates, network optimization, project management, virtual server configuration, offsite monitoring, streamlined system administration, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of the Progent Test Lab.
Mid-size Business Computer Consulting Firm
Mid-sized Company Migration Consulting
Progent offers technical support for medium size companies who have 100 to 250 network clients. The mid-size business or work group has traditionally been an underserved part of the market for IT consulting expertise. The cost structures and service delivery models of large outside support firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose complexity and sophistication are often similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the mid-size organization with big-company support from certified, IT experts with background in a wide range of midsized business technologies. If your mid-sized company or small business is searching for the quality of IT support appropriate for a medium size office without budgeting enterprise costs, you need Progent.
Cloud Backup Security Professional
Remote Support Services Cloud Backup Security
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data.
Small Business 300 AP Computer Consultant
Small Business WAP551 On-site Technical Support
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Microsoft Certified Remote Monitoring and Reporting Technical Consultant
Comprehensive Event Management Online Support
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
IT Consultants Remote Employees Cloud Integration
At Home Employees Cloud Integration Consultant
Progent can assist small and medium-size organizations to set up their home-based workers with efficient access to public cloud services.
Top Windows Server 2019 Storage Spaces Direct Integration
Windows Server 2019 Live Migration Support Outsourcing
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
High-Availability Data Centers Consult
After Hours Consulting High Availability Data Center
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your business. High availability co-location sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Remote Support Services Office 365 authentication
Office 365 hybrid solutions for Exchange Specialists
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
MCSE Expert Certified SharePoint 2013 Newsfeeds Support and Integration
SharePoint 2013 Web Parts Remote Troubleshooting
Progent has been delivering SharePoint support since the initial product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific tasks related to your SharePoint 2013 migration.
Small Business WAP351 Online Technical Support
Cisco Expert Small Business WAP500 AP Specialists
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Citrix XenDesktop virtual desktops On-site Support
Consultants Windows desktop virtualization
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the business impact of your IT network; configure XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Best Dynamics GP/Great Plains Onsite Technical Support
Microsoft Dynamics GP ERP Information Technology Consulting
Dynamics GP/Great Plains allows you to expand and manage your company more efficiently by offering easy availability of strategic data and a rapid return on investment. Microsoft Dynamics GP confers important productivity benefits such as its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize processes across your business, refine inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you configure and manage a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap the full benefits of your Microsoft Dynamics GP software.
