Albany Consulting Expertise
Temporary IT Staffing for Network Support Groups
In addition to offering rapid access to high-level IT professionals and subject matter experts (SMEs) to assist Albany, New York companies with specific IT issues or strategic projects, Progent can provide short-term staff augmentation to deliver more broadly defined assistance such as PC help, network management, and Help Desk call center services. Short-term staffing makes it possible for businesses to respond to anticipated or surprise surges in demand for IT personnel, which may result from scenarios like company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also fill voids caused by the absence of full-time staff members because of vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Program Progent's temporary supplemental staffing services give organizations the versatility to react to surges in requirements for IT services without dealing with the costs and hassle that come with vetting and hiring reliable technical help and without the risk of increasing your permanent head count.
Important features of Progent's temporary supplemental staffing services include:
- Fast availability of proven IT professionals
- Easy engagement, cessation, and resumption of services
- Seamless extension of your full-time IT team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close relationship with a world-class, full-spectrum resource for network support
Progent's co-managed Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the responsibilities of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's shared Help Desk service is a collaborative support alternative powered by the industry's leading shared PSA tool for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Albany, New York Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Albany, New York businesses a broad array of remote technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Azure, AWS, Google Cloud Platform
- Remote Network Support
- Work from Home Support
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Tech Support
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense/Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Albany, New York Businesses
To find out more details about Progent's short-term staffing services for Albany, New York businesses, call
An index of content::
Router patch management Consult
VoIP phones patch management Consultant Services
Progent's support services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Meraki Wave 2 Wi-Fi Access Point Support and Setup
Meraki MR52 Access Point Computer Engineer
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and support services to help your organization to design, configure, manage, tune, and debug wireless deployments that utilize Cisco's Meraki access points. Progent can also help you to plan and implement hybrid networks that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced security, unified management, and dependable performance for all your wired and wireless devices.
CISSP Certified Expert Extended Call Center Remote Troubleshooting
Online Support Services Shared Call Center
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Remote Access IT Consultants
Cisco VPN Support and Integration
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your changing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of hardware and software targeted at preventing information theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and accounting from a graphical Web interface.
.NET iOS Programming Companies
ASP.NET Core Programming Firms
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and can build or enhance .NET applications quickly and affordably.
.NET Application Expert Development
Microsoft Certified Partner Integration Firm .NET Web Application
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET apps rapidly and affordably.
Urgent Specialists Polycom ATX Telepresence
Polycom OTX Telepresence Consultancy
Progent can provide the support of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, expand, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants who can help businesses of all sizes to build and maintain a communications network that provides the performance, dependability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
Microsoft Dynamics CRM Online Help
Microsoft Certified MS CRM IT Consulting
Microsoft CRM helps small companies nurture positive customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service data.
Urgent Computer Consultant At Home Workers Data Protection
At Home Workforce Data Protection Technical Consultant
Progent can help small and medium-size companies to design, install, validate and troubleshoot data protection technology needed to support remote workers.
wireless IP phone integration Technical Support Services
WAP Computer Consulting
Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
MS SQL Server Contract Development
SQL 2008 Reporting Services Expert Development
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts and information workers, lessening the complexity of creating, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in planning and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Microsoft Exchange 2003 Support
Microsoft Exchange 2003 Upgrade Computer Consultant
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the background to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
Microsoft LCS Server IM IT Consulting
Live Communications Server Technical Consultant
Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent integration with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-administer, highly available solution. Successful deployments of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can provide the expertise necessary to realize all the benefits of Microsoft Office Communications Server across your entire organization.
Remote Consulting SQL Server Reporting Services
Urgent Microsoft SQL Server 2014 Integration Support
Progent's Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
IT Services Small Business Wireless
Small Business Wireless Troubleshooting
Progent's wireless engineers can help small companies design, select, test, configure and support protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that equals or exceeds wireline connections. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless link technology that fit best with your company requirements.
Specialists Hybrid Microsoft 365 and Exchange
Hybrid Configuration Wizard On-site Technical Support
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Microsoft 365 Exchange Online Integration Network Consulting
Consultant Services Microsoft 365 Migration
Progent can help you to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
ransomware vulnerability checkup Consultant Services
recovery from ransomware Consultant
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup/recovery system that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Computer Consultant VMM Self-Service Portal
IT Consultant VMM Management Server
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible business value.
Microsoft Dynamics GP System Upgrade Planning Engineers Akron Canton, United States
Dynamics GP Upgrade Consultants Akron Ohio
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, software development, training, and troubleshooting since the platform's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, pilot, and implement an efficient upgrade from a a legacy version to the newest edition of Microsoft Dynamics GP.
After Hours NetDocuments Telecommuters Technology Professional
24-7 NetDocs and Azure Consultant Services
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent can provide remote access to NetDocuments consultants who can assist legal departments and law firms to design, deploy, manage, optimize, or troubleshoot a document management system solution powered by NetDocuments.
Microsoft Dynamics GP 2015 Technology Professional
Microsoft Dynamics GP 2015 Specialists
Dynamics GP 2015 R2 introduces a revamped design that enhances cloud integration, works with popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this powerful product.
Microsoft 365 Excel Migration Professionals
Train Microsoft Excel
Progent's certified Excel and Office 365 Excel consultants offer a wide range of online support services to assist you to plan, program, test, install, manage, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide as-needed help to organizations who need a quick fix to a specific issue associated with Office Excel and Progent also offers full project management support for upgrading or developing mission-critical application software built on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the special requirements of individual users or teams.
.NET Linux Programming
Xamarin Coder
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications quickly and at low cost.
.NET MAUI Development Companies
.NET F# Contract Programming
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.
24x7 Microsoft Exchange Server 2010 Migration Specialists
Exchange Server 2010 Migration Consultant
Progent's Microsoft-certified network experts can help you to assess the value of Exchange 2010 for your company and can assist your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of hardware and service, simplifying administration, and integrating your key communications technologies.
Remote Support Services ProSight Reporting ConnectWise Manage Ticketing
24-Hour Information Technology Consulting ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting is an expanding family of in-depth reporting tools designed to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24-7 Citrix Desktop Studio Consulting
24x7x365 Engineers virtual application delivery
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that maximizes the business value of your IT network; integrate XenDesktop software with your servers, end-user devices, and printers; upgrade your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution effectively.
Engineers Enterprise Project Management
Engineer Project Design Tuning
For advanced project management assistance, Progent can provide access to veteran information technology professionals with decades of background in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and within budget.
Upgrade Solaris to Windows
Solaris to Windows Migration Consulting
Progent can assist your company to plan and execute a smooth transition from a Sun Solaris-based information system to a network powered by Windows and capable of running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your data and reduce productivity discontinuity by designing an effective migration strategy that preserves your current assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration services, information and application migration, and processor and mass storage transition and economization.
24/7/365 wi-fi controller Consultants
8540 wireless controller Remote Support
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Remote Support Services Remote Workers Endpoint Security
Work at Home Security On-site Technical Support
Progent can help small and mid-size businesses to configure cybersecurity protection solutions and deliver mitigation expertise required for teleworkers.
Specialist Small Offices
Small Business Integration Firms
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to show customers economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide enterprises, Progent's expert engineers can help you improve your network's e-mail architecture, security, reliability, performance, and network administration.
QTS/Heracles Colocation Center Specialist
QTS Sacramento Colocation Center Consultancy
The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if you are planning on migrating your main or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly consulting services including colocation relocation, system deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined network management, software development, disaster recovery/business continuity solutions, security assessment, and the support of Progent's Test Lab.
Lync Server 2013 high availability Professionals
24-7 MCSE Expert Certified Specialists Lync Server 2013 PSTN Gateway
Lync 2013, now called Skype for Business, enables businesses of any size to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system integrators can help your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed model suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
