In addition to providing fast access to high-level network consultants and subject matter experts to help Albany, New York organizations with discrete technical issues or strategic initiatives, Progent offers short-term staff augmentation to deliver more generalized assistance such as PC support, network administration, and Help Desk response. Temporary staffing can help businesses to respond to expected or unplanned increases in demand for network services, which may result from situations like mergers and acquisitions, data center relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, termination, etc.
Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer organizations the versatility to react to surges in demand for network personnel without dealing with the expense and delays associated with vetting and hiring appropriate technical personnel and without the burden of adding to your full-time head count.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Service
- Rapid availability of seasoned network pros
- Easy engagement, cessation, and resumption of services
- Seamless extension of your in-house IT staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong relationship with a world-class, full-service resource for IT support
Progent's co-managed Help Desk program is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network personnel and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint support solution powered by the industry's leading shared professional services platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Albany, New York Organizations
Progent's nationwide team of certified consultants offers Albany, New York businesses a broad range of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term Staffing Services for Albany, New York Companies
To learn more details about Progent's temporary staffing services for Albany, New York companies, call 800-993-9400 or visit Contact Progent.