Enlarging your at-home workforce can have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Albany organization to pick the right technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Albany, New York organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for an at-home workforce can be especially challenging if you must accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and wireless APs from various vendors and with a mix of OS software and firmware releases. Progent's background delivering online help for both outdated and modern IT products in remote office venues enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services offered by Progent to assist you to create a high-functioning work-at-home ecosystem include:

  • VPN technology allows you to create a secure connection for authenticated at-home workers to use IT resources located at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and use a remote PC's desktop. This provides network managers significant control over the computing environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert remote consulting for integrating home routers from all major vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to connect to their router for work. This can create throughput as well as security problems. Progent can assist you to resolve these issues by delivering services that include Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi access point integration help.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company network. Mission-critical applications may require redundant Internet connections in case the normal connection breaks. Progent can provide expertise for selecting ISPs, picking sensible bandwidth and data volume offerings, and configuring high-availability Internet access. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Albany, New York company, call 1-800-993-9400 or refer to Contact Progent.