Albany Work at Home Employees Solutions Consulting and Support
System Infrastructure Integration Consultants
Enlarging your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Albany organization to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical bottlenecks to full project management to help you carry out business-critical tasks.
Progent can help Albany, New York businesses to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support an at-home workforce can be especially complex if you must manage a mix of worker-owned equipment such as PCs and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware releases. Progent's background delivering remote support for both legacy as well as modern technologies in remote office solutions enables you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for making essential updates. Support services available from Progent to help you to implement a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a safe connection for authenticated remote employees to use IT resources located at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad selection of devices including Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center computer's desktop. This provides network managers substantial control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online consulting for setting up home routers from a range of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often shared by an entire household and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance and security problems. Progent can help businesses to mitigate these problems by delivering services that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between telecommuters and the company data center. Line-of-business applications may demand redundant Internet access in the event the normal connection breaks. Progent offers expertise for identifying ISPs, selecting sensible bandwidth and data volume packages, and configuring redundant Internet access. See Internet connectivity integration services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Albany, New York organization, phone
An index of content::
ProSight IP address management Consulting Services
Consulting IT documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of the time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
SQL Server Replication Technology Professional
Design SQL
Progent's certified SQL Server developers and DBAs can provide remote expertise to help businesses of any size to create, manage, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server experts offer help with any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Urgent Mac Office Outlook Training
Class Microsoft Outlook for Mac
Progent offers onsite training designed for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.
Award Winning Enterprise Project Management Consulting
Microsoft Certified Partner Project Design Services
For enterprise project management support, Progent offers the services of veteran IT experts with years of background in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.
After Hours At Home Workers Professionals
Remote Workers Network Engineer
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Emergency Cybersecurity Pen Testing Computer Security
Consultants PEN Testing
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion checks without the knowledge of your company's in-house network support resources. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event history analysis are correctly set up and consistently monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Unified CM SRST backup IT Services
Unified CM SIP gateway Support and Help
Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, acts as the center of Cisco's communications and collaboration portfolio. Unified CM and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to help businesses of all sizes to create and maintain Unified CM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent can help with any aspect of Unified CM configuration and debugging in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Solaris Consultant
Sun Solaris Support and Help
Progent's Sun Solaris family consulting services offer small companies and software developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise provides you with an easy one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Microsoft Expert Windows Server Essentials Engineer
Microsoft Experts Support and Setup Windows Server Essentials Dashboard
Progent's consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent offers comprehensive project management support to help you design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Problem Escalation Through Teamwork Small Business IT Consulting Company
Access to External Support Databases Problem Resolution
Progent's staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world professional experience, at the forefront of IT service, performing a wide range of IT tasks for a large mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support team. This guarantees that you get not just expert IT capability, but also a support engineer with proven methods for using computer knowledge to repair actual network problems quickly.
On-site Support At Home Workforce
Teleworker Integration Support and Help
Progent has 20 years of experience assisting small and medium-size companies to plan, implement, optimize, administer, and debug computer networks that support teleworkers.
SD-WAN Services Consulting Services
ISR 4000 Router Remote Support
Cisco has designed an extensive array of routers that includes routers built to provide the protection, performance, and reliability demanded by customers from small offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Sun Solaris Remote Consult
Linux Online Consulting
Progent provides nationwide online phone support and consulting services for businesses that run Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online technical support provides optimum return for your IT dollar by preserving client efficiency and shortening the hours charged for computer repair services. Sophisticated online support technology and skilled service specialists and consultants allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP premier security specialists to assist you with the most difficult system issues.
Emergency SentinelOne Phishing Defense Engineers
Specialists SentinelOne Endpoint Detection and Response
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Google Cloud Disaster Recovery Consulting Services
Google Cloud integration Specialists
Progent offers affordable remote and on-premises consulting to assist businesses of any size to move all or part of their core network infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Database Programming Professional
Consult Database Application Development
Progent's Microsoft-certified database consultants offer businesses of any size remote support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and configuration, database design and programming, administration support, replication and synchronization strategies, storage management, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and training.
24-Hour Email Link Protection Consulting Services
Email Virus Fingerprint Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and comprehensive security for your email traffic. The powerful structure of Progent's ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Troubleshooting Windows Server 2016 upgrade
24 Hour Windows Server 2016 Business Continuity Integration Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR system built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Private Cloud Hosting Engineer
Private Cloud Virtual Datacenter Hosting Consulting
Progent's private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large capital costs for the acquisition, upkeep, and management of network hardware and data center facilities while achieving world-class levels of network availability and security.
Remote VMware Professionals
VMware vCloud Director vCD Technology Professional
Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.
24x7 Online Photoshop Training Engineer
Remote Live Online Microsoft Access Training
Progent's webinars provide small companies the cost savings, convenience, and versatility of virtual learning and the effective training methods of experienced instructors who employ sophisticated technology to emulate real-time, participatory learning environments. Progent can provide remote education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: Dynamics business accounting and reporting products such as MS Dynamics GP (Great Plains); plus other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Oracle Database Resource Manage Services
Cisco and Microsoft Certified Microsoft Access application development Consult
Progent's expert programmers, relational database designers, and program managers can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing relational database designers and programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources such as SQL Server and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with web development tools and can assist clients to create, enhance, repair, or migrate web-based applications to take advantage of the most current web technology.
Networking Organization Microsoft Windows 11 Upgrade
Windows 11 Management Network Engineer
Progent's Windows 11 experts offer an array of services for Windows 11 including cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning, and Call Center support.
Microsoft Certified IT Management
Microsoft Certified Partner Information Technology Outsourcing
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete technical solutions for your IT system.
Professionals ransomware business recovery
ransomware cryptoworm recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
ProSight Email Guard Content Filtering Specialist
ProSight Email Data Loss Protection Engineer
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Value Pricing Migration Firm
Consulting Hourly Rate Setup Service
Progent's pricing policy is to bill for online support and in-person help by the minute. As a result, you are invoiced just for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no monthly commitment for support services delivered during normal business hours. Many support organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.
Cisco VPN Computer Consultant
VPN Computer Consulting
Cisco's security and offsite access solutions for small to mid-size companies represent a full array of manageable security products to help you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.
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