Expanding your at-home workforce may have a major impact on network architecture, security, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Albany organization to pick the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Albany, New York companies to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Integrating the physical and software infrastructure required for an at-home workforce can be especially challenging if you must manage a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing remote support for both outdated as well as current IT products in virtual office venues enables you to make cost-effective use of your available network infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a secure tunnel for authorized remote workers to access IT assets situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software for secure VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a data center PC's desktop. This gives network managers significant control over the computing ecosystem of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert remote consulting for integrating home routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput and cybersecurity issues. Progent can assist you to resolve these issues by providing expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi AP setup assistance.
- Internet connectivity methods affect the speed and availability of connections between at-home workers and the corporate network. Business-critical applications may demand redundant Internet connections in the event the normal connection breaks. Progent can provide expertise for identifying service providers, picking sensible service offerings, and integrating fault-tolerant Internet access. Refer to Internet access integration services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Albany, New York organization, call 1-800-993-9400 or go to Contact Progent.