UNIX, Linux, Sun Solaris, Mac OS X Remote Consulting for
Albany Small Business Computer Networks
For small and midsize companies in Albany New York, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (See Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for challenging infrastructure issues, as well as the services of CISSP and CISM-certified security consultants to handle high-level security design and business continuity preparedness.
Progent's online support engineers offer exceptional leverage because they are equipped with the real-world experience and the advanced technology to resolve the majority of information system issues rapidly. This reduces direct costs since service calls accumulate a smaller number of chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your location. Your organization benefits additionally with incidental costs by reducing or avoiding network downtime and related costs stemming from business disruption, upset customers and vendors, idle workers, and de-focused executives.
Progent's billing model for remote support is designed to get the most out of your IT service investment. Progent charges per minute for phone consulting, so you are invoiced only for the services that you receive. Unlike typical remote service companies, Progent imposes no startup fee or minimum job duration. Progent's per-minute granularity and simple model for pricing avoid situations where quick fixes somehow turn into major invoices. Progent's skill at dealing with technical issues efficiently translates into your business spending less cash.
Progent's Online Technical Support Technologies
Over time, Progent has developed an arsenal of customized tools and field-tested processes that allow the maximum level of effectiveness for online technical support and repair for small and midsize company computer networks. Progent offers secure VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access permits the experts of Progent's Technical Response Center to interface to your company's computer system without breaching system security.
Progent's powerful customer support reporting system maintains comprehensive histories of all support that Progent's clients have received. Progent's authorized consultants have the benefit of the specifics of support delivered to each customer by any engineer. This database of trouble tickets and fixes is stored as a conveniently exploitable internal knowledge base that permits Progent's remote support professionals to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's high-level accreditations and close relationships with major vendors such as Cisco and Microsoft make available other extensive technical support databases and allow fast response from manufacturers' internal engineering staff with the result that Progent's remote consulting specialists can arrive at the most efficient solutions in the least time.
Get Online UNIX, Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Albany New York or to find out more about Progent's online support options, contact Progent at
Remote Technical Support Services Offered Progent
Progent's phone-based consulting engineers have certified skills in an extensive set of products and technologies. This broad range of capability permits Progent's engineers to address almost any problem likely to take place in a small business network. Certificates held by Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.
To support customers with mixed-platform networks, Progent also offers the services of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional consultants.
Online support services provided by Progent to companies in Albany include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a wide spectrum of information technology including network architecture, email solutions, network and process security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified administration, and migration from legacy applications to current MS Windows or Linux-based environments. Progent's team-oriented approach to solving network issues promotes fast escalation, when required, to consultants with appropriate expertise to tackle complex situations. This expedites solutions of urgent problems, reduces network downtime, and lowers support costs.Progent's UNIX/Linux consultants can offer urgent phone-based help for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure engineers, and certifies an individual's technical skills at the expert level. Cisco CCIEs know how to handle the most complex challenges surrounding network infrastructure planning, integration, administration, protection, and problem solving. CCIEs work on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with IOS network administration tools and coming up with workarounds or locating software patches. CCIEs provide excellent value because their broad experience permits them to solve even the most difficult problems rapidly. In typical cases, less seasoned consultants can struggle for many hours or days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few consulting organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide quick phone access to a CCIE so your company can get urgent assistance for complex network problems that are lowering worker efficiency but are not within the scope of your ordinary computer service group or consultant. Progent's Cisco-qualified CCIE engineers can tie into your environment using advanced remote troubleshooting tools to perform fast, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's top-selling family of connectivity appliances including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus VPN solutions.
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Authorized Microsoft Windows Experts
Progent's Microsoft-expert online service professionals can deliver computer problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a broad variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration consulting services,
SharePoint Server 2019 design and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a wide range of online desktop support services such as Windows 7 migration help, upgrading to 64-bit workstation applications, configuring Office 2010, and automating desktop configuration.
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CISM and CISSP Premier Network Security Experts
Progent's qualified CISSP, ISSAP, and CISM network security consultants offer a variety of system protection services to enhance the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows network against internal or external threats or assist your business to recover quickly following a serious penetration. Security consulting services offered by Progent cover comprehensive network security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid recovery from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile connectivity; securing your email system against spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote support to help organizations of all sizes integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent offers the services of seasoned remote consulting experts for contract IT projects that small businesses often request. Billing charges for ongoing consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology allows customers to execute major initiatives economically and on time. Progent's project-based online consulting solutions include:
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Call Center Expertise
Progent's Call Center service offerings for small and midsize organizations with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Call Center services are intended for smaller companies who lack the money or time to support an in-house Help Desk but who need fast response from an efficient Help Desk Call Center with professional phone assistance plus the in-depth expertise to escalate complex problems to advanced consultants.Progent’s Help Desk sharing services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Help Desk consulting support can assist you in establishing an efficient new Help Desk Call Center or enhancing your established one, identifying or modifying Help Desk Call Center software to handle the particular demands of your corporation, or adding occasional online personnel to reinforce your existing Call Center group to deal with high-demand scenarios such as software transitions, major updates, or rolling out new business software.
Progent's Call Center staff of seasoned information technology experts provides your clients in Albany New York fast communication with an efficient support group with years of experience delivering telephone-based help and remote diagnostics for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Call Center perception as a crucial driver of company productivity, and Progent's aim is to fix instead of simply report IT problems.
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Applications Services: Training, Custom Programming, and Problem Solving
Progent's Applications Experts staff provides remote and in-depth consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft business applications including CRM, MS Project, MS Word, and MS Excel. For more information about Progent's expertise, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Apple Mac consultants can nurture the imaginative aspect of Macintosh systems by providing remote consulting services and training in graphics, sound, and video. Progent's consultants can provide assistance in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with special projects like capturing or digitizing audio/video or putting together an audio/video post production lab.
Remote Network Monitoring Support
Progent offers businesses in Albany New York remote network monitoring support based on MS Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your environment so your computer support is proactive rather than reactive. By detecting emerging issues before they grow into full-scale emergencies, system monitoring can ward off disruptive and expensive network crises. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments based on a combination of operating systems.
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, telephone
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
Consultant Risk Monitoring
Computer Engineer Risk Response
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, high-availability network solution that takes into account availability issues covering a broad range of network technologies and procedures.
Exchange 2013 Upgrade Engineer
Open Now MCSE Expert Certified Engineers Exchange 2013 Availability
Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact vital areas like manageability, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Data Center Colo On-site Support
Data Center Colocation Technical Consultant
Colocation data centers allow companies to share enterprise-class facilities for hosting network hardware that supports critical applications. Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation strategy including selecting and migrating to a colo site, creating system topology, specifying required equipment, on-site and on-line maintenance, establishing online network management, and training your support personnel.
24-Hour Online Support Small Business
Top Quality Small Business IT Outsourcing Firms
Progent is a leading innovator in economically providing world-class IT support to small companies. Progent's achievement in handling the network service needs of the chronically underserved small business sector is the combined result of major technical and operational breakthroughs that have removed much of the conventional costs out of managing IT support, injected unmatched technical skill into the IT service mechanism, and dramatically accelerated the solution cycle.
Project Design Specialists
MCSE Expert Certified Consulting Enterprise Project Management
For enterprise project management assistance, Progent offers access to senior IT professionals with years of background in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers adhere to leading practices to make sure strategic projects are successfully completed on schedule and on budget.
Award Winning CCDP Certified UNIX Online Upgrade
Solaris Remote Services
Progent provides national remote phone support and troubleshooting services for companies who run Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft products. Online network consulting provides optimum return for your IT dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to handle most network problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM premier security professionals to assist with the most difficult system issues.
Windows Server 2008 R2 Professionals
Microsoft Windows 2008 R2 Support and Help
Windows Server 2008 is an important step forward in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security services.
Biggest Amazon EC2 mobility Integration
Amazon EC2 VPN Development Companies
Progent offers cost-effective remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Remote Technical Support Offsite Employees IP Voice
Remote Workers IP Voice Integration
Progent can help small and medium-size organizations to implement VoIP platforms to provide their at-home employees the advantage of transparent extensions of the company phone infrastructure.
CCDP Expert Certified Technology Consulting Services wireless VoIP phone integration
Support wireless VoIP phone integration
Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are mobile within office, warehouse, health-care or other venues where management requires portable phones that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous key pieces of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer online and on-premises assistance to help you build and administer a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Compensation for Computer Consultant Freelancing Job
Compensation for Cisco Engineering Work At Home Job
Our compensation structure is built on revenue sharing, so just like working as an independent contractor, your earnings are entirely driven by your generated revenue. Certain of our consultants focus on quality of life and elect to consult at an easy pace, utilizing our flexible schedule to pursue personal enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or sharing private time with relatives and acquaintances. Other consultants use the chance to earn big bucks via hard work and extended days. Progent completely supports either side of the spectrum plus any point in between.
Expert Training Remote Consulting
Remote Support Expert Training
Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Small companies who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and productive.
Meraki CMX Configuration
Configuration Meraki Wave 2 AP
Progent's Meraki wireless access point consultants offer online and on-premises support services to help businesses of all sizes to design, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
Immediate Wireless Outsourcing
Windows Mobile Help and Support
Progent’s professionals provide expertise in a variety of technologies relevant to mobile connectivity such as system topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's certified consultants can save your organization work and expense by applying their wireless expertise to help you select and integrate wireless networking technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile PDAs work better.
Solaris Remote Consulting Services
Linux Online Consulting
Progent provides nationwide online phone support and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft products. Online IT help offers optimum return for your IT budget by protecting user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access technology and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist you with the most difficult system problems.
OS X Snow Leopard Security On-site Technical Support
Online Help Mac Virus Recovery
Progent's CISM-certified security consultants can show you how to safeguard your Mac network through professional services such as performing security audits, clean up after virus and denial of service attacks, setting up firewalls, integrating safe off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific objectives of your business network.
Barracuda Backup Software Appliance Outsourcing
Barracuda Backup Inline Deduplication Information Technology Consulting
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to plan, integrate, manage and repair a BDR system built on Barracuda Backup.
Top Work From Home Job Questions about Cisco CCNP
Contractor Job Questions about Network Engineering
For replies to common questions about becoming a consultant at Progent, refer to Working with Progent Frequently Asked Questions.
Microsoft Exchange 2016 Upgrade Planning Information Technology Consulting
Support Exchange 2016 Migration
Progent can help your business in all facets of your upgrade to Exchange Server 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Top Consultant Services Microsoft Lync Presence
After Hours Lync Server 2013 and Cisco UC Consultant
Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your business and can assist you to design and execute an installation of Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can in addition help you to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative functions of MS Office programs, and offer training and ongoing support for Microsoft Lync and other Microsoft products.
Immediate Support Services Exchange 2013 Disaster Recovery
Exchange 2013 Security On-site Technical Support
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Exchange 2013.
ProSight DPS ECHO Backup and Recovery Services Troubleshooting
Technical Consultant Cloud Backup Security and Compliance
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data.
Microsoft Exchange 2010 Upgrade Technology Professional
24-7 Consultancy Microsoft Exchange Server 2010 Migration
Progent offers expert help for each step of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware required, recommended vendor sourcing, pilot testing at customer location or at Progent's test facility, setting up transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for customer's support group and end users.
24x7 IT Consulting Service Reporting
Service Reporting Engineer
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each consultant to every customer. The discipline of documenting and archiving support records allows more efficient support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Consulting Services Microsoft Windows Server 2012 R2 Clusters
Windows Cluster Shared Volumes Integration
Progent's certified failover clustering experts can help businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and help you to centralize the administration of clustered servers.
24 Hour Troubleshooters Cisco Network Management
Network Management Consultancies
Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management utilities alongside a variety of specialized third-party applications to build a comprehensive network management solution to keep your network operating smoothly, fully utilize limited resources, protect your data, recover quickly from device breakdown or deliberate assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company evolves.
Microsoft Windows 7 Evaluation Integration
Microsoft Windows 7 Upgrade Maintenance
Progent's certified consultants offers remote and onsite support expertise to assist your company to manage, maintain, and repair PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.
Specialists Exchange 2013 Availability
Exchange 2013 Upgrade Technical Support Services
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect vital facets of IT like manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.
Nexus 9000 Switch Remote Consulting
24/7 Nexus Switch FabricPath Consulting Services
Cisco Nexus series switches are designed to deliver the throughput, scale, dependability, virtualization support, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting and troubleshooting services to help your IT staff to design an efficient switch topology, build test systems to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, run security vulnerability assessments, set up advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) features available for Nexus products. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
24 Hour Microsoft Experts Windows Server 2008 DirectAccess Computer Engineer
Windows Server 2008 Hyper-VI Consulting Services
Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of local, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, technical support, and training services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Urgent Exchange 2007 Edge Server Outsourcing
Specialists Microsoft Exchange 2007
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Forefront TMG Online Support Services
Forefront TMG 2010 Online Support Services
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows customized reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft SQL Server 2017 Remote Troubleshooting
Remote Support SQL Server 2017 Management Studio
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Online Support Services Data Protection Manager 2012
SCDPM 2012 Backup and Restore Technical Support
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of any size to plan, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn issues, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Windows Server 2008 Active Directory Information Technology Consulting
Microsoft Certified Windows Server 2008 Active Directory Support
Microsoft Windows Server 2008 is a major step forward in making information systems more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, support, education, temporary staffing, monitoring, and security expertise.
After Hours Juniper SSG20 Router Technology Consulting
Juniper SSG5 Router Security Consultancy
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Dynamics GP Professional
Dynamics GP/Great Plains Remote Support Services
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies data and processes across your company, communicates seamlessly with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.
Consulting Data Protection Manager 2016 Disaster Recovery
SCDPM 2016 Upgrade Specialists
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, implement, manage, and repair a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide occasional guidance to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
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