Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support staff are likely to take longer to become aware of a break-in and are less able to organize a rapid and coordinated response. The more lateral progress ransomware can achieve within a victim's network, the more time it takes to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can help businesses in the Albany area to identify and isolate infected devices and guard clean assets from being compromised.
If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Albany
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible system restores. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement fee in exchange for the decryptors required to unlock encrypted data. Ransomware attacks also try to exfiltrate files and hackers require an extra payment in exchange for not publishing this information or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the stolen information.
The restoration work subsequent to ransomware breach has several crucial phases, most of which can proceed in parallel if the recovery team has enough people with the required experience.
- Containment: This time-critical initial response requires arresting the sideways spread of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of cutting off affected endpoints from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and IT staff to prioritize activity and to get essential services back online as quickly as possible.
- Data restoration: The work necessary to restore data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which restore techniques are required. Ransomware assaults can destroy key databases which, if not carefully closed, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Some detective work may be needed to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
- Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV tools implemented by many of the world's largest enterprises including Walmart, Visa, and Salesforce. By providing in-line malware filtering, classification, containment, restoration and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if any. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; building a pristine environment; remapping and reconnecting datastores to match precisely their pre-encryption condition; and reprovisioning physical and virtual devices and services.
- Forensics: This activity involves uncovering the ransomware attack's progress throughout the network from start to finish. This audit trail of how a ransomware assault travelled within the network helps you to assess the impact and uncovers weaknesses in rules or processes that should be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensic analysis is commonly assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other important recovery processes like operational continuity are executed concurrently. Progent maintains an extensive team of IT and data security professionals with the knowledge and experience required to perform activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and integrate the surviving parts of your IT environment after a ransomware assault and reconstruct them rapidly into a functioning network. Progent has worked with leading cyber insurance carriers like Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Services in Albany
For ransomware system restoration expertise in the Albany metro area, phone Progent at 800-462-8800 or see Contact Progent.