Windows Server HelpThe sophistication of Microsoft Windows Server technology calls for an IT consulting team with real-world background and broad knowledge in designing and implementing comprehensive information technology solutions. Progent's Microsoft-certified consultants, averaging more than a decade of field experience in Microsoft support, assures you success configuring Microsoft Windows Servers in ways that fully align with your business goals. Progent's consultants can help your Albany, New York company with planning, installing, managing, and troubleshooting Windows Server-powered solutions that enhance the business value of your information system.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Progent maintains an expert staff of Microsoft-authorized support engineers available to help your business to repair Microsoft Windows Server issues rapidly via Progent's Technical Response Center. This service can lower service expenses and minimize productivity loss by utilizing Progent's time-tested remote troubleshooting processes. Progent has delivered remote help to small and midsize companies in each state in the U.S and in numerous regions worldwide. (Refer to Progent's nationwide customer testimonials).

Progent's Cisco CCIE network consultants have the skill to help with difficult network problems that affect Windows Server efficiency. Progent's team of Cisco CCIE network infrastructure experts is among the biggest ever organized to deliver emergency CCIE remote assistance to small businesses.

Progent's CISM and GIAC premier security experts can help your business to protect against or recover from assaults. Progent's security engineers can perform a thorough security evaluation of your network protection and can recommend enhancements to your security architecture and processes to protect your information system.

Progent's Microsoft Windows Server consulting and troubleshooting professionals can help your organization to plan and perform efficient migrations from out-of-date environments to the latest Microsoft Windows Server solution. Also, Progent can offer automated security and performance monitoring to make sure your company's network and application servers are always working efficiently, and Help Desk Services or Co-managed Help Desk Services for quickly escalating server problems to certified experts. Progent can help your company you to design, implement and administer Windows Server ecosystems that include physical and cloud hosted infrastructure. (Find out about Progent's Azure enterprise hybrid cloud solutions.)

Microsoft Windows Server releases supported by Progent include:

Microsoft Windows Server 2019 Migration and Integration Consulting
Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support. Top enhancements with Windows Server 2019 include Windows Admin Center for centralizing administration across local and cloud-based environments, container networking with Kubernetes, Cluster Sets for building and controlling massive failover clusters, and Storage Migration Service for streamlining the migration from outdated Windows servers. Progent's certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Progent's Windows Server 2019 disaster recovery consultants can assist you to plan and deploy a fault-tolerant environment based on Microsoft's modern Failover Clustering technology.

Windows Server 2016 Migration Support and Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters. Progent's Windows Server 2016 disaster recovery experts can help you to design a DR solution based on Microsoft's advanced Failover Clustering technology.

Microsoft Windows 2012 Server R2 Design and Configuration
Microsoft Windows Server 2012 R2 builds on the powerful technology of Windows Server 2012 and includes additional capabilities that reduce operational costs, increase uptime, slash storage system storage cost and improve storage performance, and make it easier for mobile workers and telecommuters to run key software and data. Progent's Microsoft-certified Windows Server 2012 R2 experts can assist you to assess the benefits of Windows Server 2012 R2 for your organization, design and implement pilot tests and live deployments, develop an appropriate Cloud integration strategy, educate your network support group, evaluate and strengthen your information security posture, optimize your connectivity infrastructure, and deliver business continuity planning services.

Microsoft Windows Server 2012 Design and Deployment
Microsoft Windows Server 2012 is the first cloud-ready version of Microsoft Windows Server. Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 for your organization, develop pilot systems and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, staff, develop an enterprise-wide security strategy, automate network management, and help with creating applications. Learn more details about Progent's Windows Server 2012 migration and integration consulting services.

Microsoft Windows Server 2008 R2 Consulting Services
Windows Server 2008 R2 offers high levels of performance, security, availability, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and education services to help your company to design, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network. Find out additional information about Progent's Windows 2008 R2 help.

Windows 2008 Server Integration Support
Microsoft Windows Server 2008 delivers all of the advantages of previous releases of Microsoft Windows Server and adds important improvements such as virtual servers, advanced web support, integrated security, and streamlined management. Progent can assist your business to manage Microsoft Windows 2008 Server or upgrade to Microsoft Windows Server 2008 R2 with SP1 in order to improve the reliability, protection, performance, and capability of your information network while lowering support expenses and management distraction. Learn additional details concerning Progent's Microsoft Windows 2008 Server expertise.

Windows 2003 Integration Service
Microsoft's Windows 2003 OS remains popular due to the fact that the product offers a reliable, enterprise-ready computing environment that brings significant enhancements over its forerunner, Windows 2K Server. These capabilities improve upon the core reliability, availability, scalability, and protection introduced in Microsoft Windows Server 2000, making Windows Server 2003 a standard for performance, reliability, and security. Learn more information concerning Progent's Windows 2003 Server help.

Windows Server 2000 Consulting and Migration Services
Microsoft Windows 2000 builds on the strengths of Microsoft Windows NT's innovative technology, integrating Active Directory, web, communications, file, and print services with high reliability, easy administration, and compatibility with advanced connectivity hardware to provide a tested platform for merging your business processes with the Internet. Progent's Microsoft MCSE premier engineering experts can help your business to support networks that include Microsoft Windows 2000 Servers or help you in migrating to newer releases of Microsoft Windows servers. Learn additional details about Progent's Windows 2000 consulting and upgrade services.

Windows Server Upgrade Consulting
Progent's consulting experts can assist your organization to transition from any Microsoft Windows Server system or legacy OS to the latest edition of Microsoft Windows Server. Progent can help you in every facet of your upgrade. Progent can provide on-demand expertise to help you get through the most challenging parts of your transition, or Progent can deliver comprehensive project management support services to make sure you follow leading practices in planning and installation and eliminate the need for expensive backtracking. However you use Progent's consulting services, you will have the advantage of Progent's broad experience to realize the highest possible business benefit from your Windows Server environment. Learn additional information about Progent's Microsoft Windows 2016 Server Upgrade Consulting Support.

If you wish to contact Progent concerning technical assistance for Microsoft Windows Server technology in Albany NY, phone 1-800-993-9400 or visit Contact Progent.

Progent's Consulting Services for Microsoft-based Platforms
For businesses of all sizes in Albany New York, Progent's Microsoft-authorized consultants offer affordable remote computer help and IT consulting support for the entire family of Microsoft .NET Enterprise Servers. Progent can deliver Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server design and deployment help, Microsoft Windows 2008 Server expertise, and Microsoft Windows Server 2003 maintenance. Progent's migration, integration, optimization, and support capabilities cover network architecture, deployment, and administration outsourcing for project management and documentation, local and off-site technical help and network diagnosis, Help Desk Support, certified security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) experts, Microsoft System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help your organization to design and deploy Microsoft's solution for centralized management of hybrid environments that incorporate on-premises resources and cloud infrastructure and services.

Progent also can deliver a wide array of online desktop support and troubleshooting services such as Windows 10 planning consulting, Windows 8.1 configuration and support, Microsoft Windows 7 technical support, preparing for to 64-bit computing, upgrading to 64-bit computing, configuring Microsoft Office 365, and streamlining desktop configuration.

In case your Albany New York business requires immediate online support from a Microsoft certified engineer, visit Progent's Urgent Remote Network Help.

Find out additional details concerning Progent's Microsoft-Certified Technology Consulting.



An index of content::

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    Progent provides three basic kinds of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients instant access to a reliable support group with years of experience providing phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a key contributor to company productivity. Progent's target is to resolve rather than merely report problems.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Progent's pricing model is to charge for phone service and on-site visits by the minute. As a result, you owe just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and asks no monthly commitment for support services delivered during regular business hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for fast fixes so you won't be tempted to allow simple problems to stay unaddressed.

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    Progent can provide affordable online support from consultants skilled in a broad range of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers expertise for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, enhance, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud, or hybrid.

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