Microsoft Windows Server HelpThe complexity of Windows Server architecture calls for an IT consulting team with hands-on experience and extensive knowledge in planning and implementing cohesive information technology solutions. Progent's veteran Microsoft-certified consultants, averaging more than a decade of work history in Microsoft Windows support, ensures you results implementing Microsoft Windows Servers so they optimally align with your long-term business goals. Progent's consultants can assist your Albany, New York company with designing, deploying, administering, and troubleshooting Windows Server-based solutions that enhance the business impact of your information system.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Progent has assembled an expert team of Microsoft-certified support engineers available to help your business to repair Microsoft Windows Server issues immediately through Progent's Help Desk. This service can cut service expenses and reduce network downtime by applying Progent's time-tested remote troubleshooting techniques. Progent has delivered remote help to small and medium-size companies in every state in the U.S and in many regions worldwide. (Refer to Progent's client testimonials).

Progent's Cisco CCIE certified network consultants have the skill to help with tough infrastructure issues that affect Microsoft Windows Server performance. Progent's team of Cisco certified CCIE network engineers is one of the largest ever assembled to deliver emergency Cisco CCIE remote assistance to small companies.

Progent's CISSP and CISA certified security experts can assist your organization to safeguard against or clean up after security breakdowns. Progent's security engineers can perform a comprehensive security audit of your network protection and can propose enhancements to your security architecture and policies to protect your IT environment.

Progent's Windows Server support and troubleshooting specialists can help your organization to prepare for and implement efficient migrations from outdated environments to an up-to-date Windows solution. Also, Progent can provide round-the-clock network monitoring to make sure your critical servers stay operational, and Call Center Support or Co-managed Help Desk Services for quickly escalating server issues to certified experts. Progent can assist your IT team you to design, deploy and administer Windows Server environments that combine local and cloud hosted infrastructure. (Learn about Progent's Azure enterprise hybrid cloud solutions.)

Windows Server releases supported by Progent's engineers include:

Microsoft Windows Server 2019 Migration Consulting
Windows Server 2019 offers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support. Top enhancements incorporated in Windows Server 2019 include Windows Admin Center for unifying administration across local and cloud-based deployments, container networking with Kubernetes, Cluster Sets for creating and controlling large-scale high-availability clusters, and Storage Migration Service for streamlining the transition from legacy Windows servers. Progent's certified Microsoft Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. (For details, visit Active Directory and Azure AD design and implementation consultants.) Progent's Windows Server 2019 disaster recovery experts can assist you to design a a high-availability environment built around Microsoft's advanced Failover Clustering technology.

Windows Server 2016 Migration and Cloud Integration Consulting
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR system based on Microsoft's advanced Failover Clustering tools.

Microsoft Windows Server 2012 R2 Design and Configuration
Microsoft Windows Server 2012 R2 is based the powerful technology of Microsoft Windows Server 2012 and incorporates new and enhanced features that help cut operational expense, deliver more uptime, lower storage system storage expense and improve storage performance, and make it more convenient for mobile and remote users to access LOB software and data. Progent's Microsoft-certified Windows Server 2012 R2 experts can assist you to assess the business value of Windows Server 2012 R2 for your company, design and implement pilot tests and live deployments, create a sensible Cloud computing plan, train your network support staff, assess and strengthen your security and compliance posture, solidify your network infrastructure, and deliver business continuity planning expertise.

Windows Server 2012 Design and Deployment
Windows Server 2012 is a powerful cloud-ready release of Windows Server. Progent's certified consultants can assist you to assess the business value of Windows Server 2012 for your company, develop test environments and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management, team, create an enterprise-wide security strategy, streamline IT management, and help with creating applications. Learn additional details concerning Progent's Windows Server 2012 planning and integration consulting services.

Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's network experts can deliver cost-effective online consulting, technical support, and education services to assist you to design, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your network. Learn additional details concerning Progent's Microsoft Windows Server 2008 R2 support.

Windows Server 2008 Consulting Services
Windows 2008 offers the many advantages of prior versions of Microsoft Windows Server and introduces powerful innovations such as virtual servers, advanced web support, integrated protection, and easier administration. Progent can assist your company to support Microsoft Windows 2008 Server or upgrade to Microsoft Windows Server 2008 R2 in order to improve the reliability, security, performance, and capability of your information network while lowering support expenses and management hassle. Learn additional details concerning Progent's Windows 2008 consulting.

Microsoft Windows 2003 Server Integration Support
Microsoft's Windows 2003 OS is still popular due to the fact that it provides a dependable, world-class information system environment that brings dramatic enhancements over its predecessor, Microsoft Windows Server 2000. These capabilities build on the basic reliability, availability, expandability, and protection introduced in Microsoft Windows 2K Server, which made Microsoft Windows 2003 a standard for speed, reliability, and protection. Find out additional details about Progent's Windows 2003 Server consulting and support.

Microsoft Windows Server 2K Consulting and Upgrade Services
Windows Server 2K builds on the strengths of Windows NT's innovative technology, incorporating standards-based directory, application, communications, and other key services with robustness, efficient administration, and support for advanced connectivity hardware to offer a tested platform for integrating your business with the Internet. Progent's Microsoft certified consulting experts can help your company to support networks that feature Microsoft Windows 2000 Servers or help you in upgrading to newer releases of Microsoft Windows servers. Read additional information about Progent's Microsoft Windows 2000 Server integration and upgrade support.

Windows Server Upgrade Support
Progent's consultants can assist your organization to move from any Microsoft Windows Server version or legacy OS to the current version of Microsoft Windows Server. Progent's consultants can assist you in all phases of your upgrade or migration. Progent offers on-demand consulting expertise to help you get through the most complex phases of your transition, or Progent can deliver full project management services to make sure you follow leading practices in planning and deployment and eliminate the need for costly backtracking. However you use Progent's consulting services, you will have the advantage of Progent's in-depth expertise to extract maximum business value from your Windows Server deployment. Learn more details about Progent's Windows 2016 Server Upgrade Consulting.

To get in touch with Progent concerning engineering assistance for Windows Server in Albany NY, phone 1-800-993-9400 or see Contact Progent.

Progent's Consulting and Support Services for Microsoft-powered Technology
For businesses of any size in Albany New York, Progent's Microsoft-authorized consultants offer low-cost remote network help and professional consulting support for the entire array of Microsoft .NET servers. Progent can provide Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server design and configuration help, Microsoft Windows 2008 Server consulting, and Microsoft Windows 2003 Server technical support. Progent's migration, installation, update, and support capabilities include network design, deployment, and administration help for project management and documentation, on-site and remote IT help and system troubleshooting, Help Desk Outsourcing Services, certified security expertise, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) experts, System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager consultants who can help your organization to plan and deploy Microsoft's platform for centralized management of hybrid environments that combine on-premises resources and cloud services.

Progent also offers a wide array of online desktop support including Windows 10 planning consulting, Microsoft Windows 8.1 configuration and support, Windows 7 support, moving to 64-bit computing, upgrading to 64-bit computing, configuring Microsoft 365, and streamlining desktop configuration.

If your Albany New York business needs immediate online support from a Microsoft certified engineer, refer to Progent's Urgent Online Technical Support.

Find out more concerning Progent's Microsoft .NET Server Support.



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    Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP is an accounting and business analysis package based, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to add users and increase functionality when necessary. Progentís Microsoft Dynamics GP support experts can help you deploy, customize and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.

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    Progent provides Microsoft Windows Cluster Server consulting to help your business implement zero-downtime server clusters designed to provide 24x7 operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By showing you how too create fault-tolerant clustered server solutions based on Microsoft Windows Server Cluster 2003, Progentís Certified Windows consultants ensure that your fault-tolerant server clusters are configured to optimize the business advantage of your information network.

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    Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online support services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system planning, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.

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    For large organizations, Progent can supplement in-house IT groups by offering extensive background in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a transparent local extension of corporate IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multi-site network environments based on Enterprise Windows. Progent can provide on-site consultants and specialists to assist with a campus move or office move, or a network architect to help with building or using an Internet Data Center or co-location site.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.

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    Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of economical online consulting services to help you to manage your legacy Microsoft Word solution or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, integrating Office Word with different Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and online training customized for your special requirements.

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    Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, security, and productivity.

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    Progent's wireless site survey services help you to design, install and debug a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, density, QoS, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.

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    E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the security and administration of company email by offering continually improved spam and virus blocking, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email testing to help you repair your e-mail environment and define and regulate company email policy.

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    Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or onsite expertise to assist companies to migrate efficiently to a modern communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

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    Progent offers affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.

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    The Helpdesk service delivery model adopted by Progent's Technical Response Center offers small and midsize organizations an affordable alternative to dependence on independent service individuals by offering broad expertise shared by numerous support teams, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for handling the most complex issues, service consistency and dependability, prompt follow through overseen by veteran support administrators, a variety of convenient techniques for requesting support tasks, plus excellent progress visibility made possible by ticket updates and accessible via a web portal.


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