Immediate Remote Troubleshooting for Albany New York Computer Networks
Urgent Phone Consulting for Albany NetworksFor companies in Albany New York, Progent offers online support for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to solve complex networking issues, plus the services of CISSP-accredited security consultants to help with high-level security architecture and diagnostic jobs.

Progent's remote support engineers provide excellent leverage because they possess the practical background and are equipped with the advanced tools needed to solve most information system issues rapidly. Efficient support lowers direct costs because solutions require fewer chargeable consulting minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company saves additionally in indirect expenses by reducing or eliminating system outages and associated losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted executives. Progent's extensive remote technical support experience is especially valuable for businesses that are dependent on public clouds for critical infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's billing policy for remote support is structured to leverage your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the services that you actually get. Unlike many remote service companies, Progent asks for no initialization charge or minimum payments. Progent's per-minute billing unit and simple model for billing eliminate scenarios where fast repairs manage to turn into substantial bills. Progent's skill at solving technical issues quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned a set of customized technologies and proven processes that promote the maximum degree of efficiency for online engineering help and repair for information networks of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the consultants of Progent's online support team to link to your environment remotely without breaching corporate security.

Progent's proven service reporting system stores extensive records describing all service that Progent's customers have received. Progent's authorized consultants have access to the records of all help rendered to every client by any engineer. This database of trouble tickets and resolutions is organized as a quickly exploitable internal knowledge base that permits Progent's online support experts to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's extensive list of accreditations and close associations with important industry leaders such as Cisco and Microsoft open up other extensive technical support databases and permit priority response from vendors' in-house engineering staff with the result that Progent's remote consulting specialists can come up with the best resolutions in the least time.

Online support services available from Progent to businesses in Albany New York include:

ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate services designed to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's leading corporations. The ProSight suite of IT management outsourcing services covers all key aspects of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with government and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your backup processes and enable non-disruptive backup and rapid restoration of important files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, human error, ill-intentioned insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management provide businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT system. Besides optimizing the security and reliability of your computer network, Progent's patch management services permit your in-house IT team to focus on line-of-business initiatives and tasks that deliver maximum business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured application and enter your password you are requested to confirm who you are via a device that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized as this second form of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. For details about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your Progent consultant so that all potential issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you�re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for special information technology projects. Billing charges for longer-term consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of computer technology enables customers to execute major initiatives within budget and on time. Progent's special remote engineering services include:

  • Help Desk Support
    Progent's Help Desk support programs for companies with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations a complete solution that handles all aspects of remote desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve complex problems.

    Progent's Call Center consulting support can guide you in building an effective new Help Desk Call Center or revamping your established organization, identifying or customizing Help Desk Call Center application software to address the unique requirements of your company, or adding occasional phone support staff to supplement your existing Call Center resources to handle demanding scenarios like software transitions, major upgrades, or installing new applications.

    Progent's Help Desk Call Center staff of seasoned network professionals offers your workers in Albany New York fast contact with a reliable network service resource with extensive experience delivering phone help and online troubleshooting for networks powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk the reputation as a major contributor to business efficiency, and Progent's target is to resolve instead of just annotate IT issues.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Team provides phone-based and in-depth engineering support and training in key business application fields such as ERP, MRP, custom financial systems, and CRM. Progent also can deliver consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. To read more about Progent's consulting, programming, and training offerings, visit Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center2, extend or optimize an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers companies in Albany New York online hybrid network monitoring and reporting by providing System Center Operations Manager expertise. Progent can customize SCOM to suit your environment so your computer support is proactive and automated. By detecting possible trouble spots before they evolve into network outages, automated monitoring can head off inconvenient and costly network breakdowns. Progent can also assist with system monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows systems, or networks that support multiple OS platforms.
How Your Albany Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Albany New York, Progent's phone-based network support specialists can provide expert and economical system help the instant your business requires it. More than a decade of offering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to repair IT problems rapidly while eliminating the cost and lost productivity associated with on-premises support visits.

Even if your Albany company has a regular freelance support technician or maintains a full time IT staff that know how to deal with the majority of computer problems, Progent's Microsoft and Cisco certified consultants can offer a convenient and transparent virtual expansion of your local resources in cases when your usual service personnel either don't have the availability or the experience to address unexpected system emergencies or particularly tough integration projects.

Advantages of Progent's IT Support for Businesses in Albany New York
Progent's online support services enable your Albany company to experience the benefits of timely, enterprise-grade network support without the cost of maintaining an in-house IT organization. Your information system will derive added strategic value by becoming more reliable, productive, and protected. Benefits to your company include:

  • Seamless remote extension of your local support resources
    For most organizations in Albany New York, local network support resources, whether represented by outside consultants or a full-time IT staff, can handle typical network problems. However, major troubles might spring up when local support personnel are overstretched or absent, and some problems may stem from technology that is unfamiliar to your local service people. In these situations, Progent's online service specialists give you an easy, quick, and budget-friendly solution to supplement your local resources and to convey valuable information to improve your ability to resolve downstream issues in-house.

  • Less Dependence on Freelance Consultants
    For network support, smaller companies often depend on independent freelance service providers. While freelance service people have smaller internal costs than larger support firms and can afford to charge marginally less, they are often overbooked, making it hard to respond rapidly to urgent situations. If an independent consultant is occupied with another client, sick, on vacation, or in class, the lack of backup personnel may require your business to go without help during an IT crisis. As your business expands, network unavailability and trouble with critical software are more costly. The money you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers a ready source of backup service expertise to make sure your IT system stays available.

  • Build a Solid Foundation for Smooth Growth
    Organizations often start with an IT architecture implemented on a shoestring budget. Without a scalable infrastructure, slap-dash fixes can get piled onto a weak foundation. As a company grows, stability and expandability problems can impede the productivity of the business. These poorly designed environments require proper assessment, smart strategic planning, and broad-based IT expertise to upgrade to a network architecture that can provide the stable foundation to handle current business requirements and facilitate downstream growth.

  • Interact with Problem Solvers Rather Than Technology Resellers
    Smaller offices require guidance and technical education to negotiate an increasingly complex maze of product alternatives available for accelerating business success and enhancing efficiency. Businesses do not need a computer consultant who is attempting to sell a specific vendor's products. Network support and product sales can result in a situation where the proposed solution is built around a predetermined technology instead of the genuine needs of a business. Progent avoids these dilemmas by offering just services instead of products. This allows Progent to match IT consulting with the real interests of customers.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of technical experience, refined remote support tools, and familiarity with enterprise networking allow businesses to avoid the pitfalls of excessive reliance on smaller service firms, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

How Does My Business Start Getting Online Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.



An index of content::

  • 24 Hour Certified Microsoft Partner Networking Consultants Microsoft Certified Partner Networking Consultant

    • Immediate Integration Exchange Server 2000 Upgrade
    Exchange Server 2000 Upgrade Online Consulting

    Progent is among the most qualified network support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.

  • 24-Hour Juniper SSG Series Router Technical Support Services Juniper SSG520M Router Auditor
  • Albany-Troy IT Outsourcing Firm
  • 24/7 Citrix XenDesktop virtual desktops Specialists Emergency Citrix Desktop Studio Troubleshooting
  • 24/7 Consult VMware Hy7brid Cloud VMware vSphere Consult
  • 24/7/365 Remote Backup and Restore Service Integration Support Specialist Remote DPM Backup and Restore Service
  • 24x7 Support Microsoft 365 Publisher Integration Microsoft 365 OneDrive Integration Consultant Services

    • Windows 7 Training Support and Setup
    Windows 7 Backup and Restore Technical Support Services

    Progent's Microsoft certified consultants offers remote and on-premises support services to help you to manage, maintain, and repair computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, online access, mobile device management, wireless network design, and remote system monitoring and alerts.

  • 24x7x365 Online Troubleshooting SharePoint 2019 Workflow Manager Expert Microsoft Certified Technical Support SharePoint 2019 Modern Search
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    • CISSP Certified Information Security Officer Consulting
    CISSP Certified Cybersecurity Consultants

    Progent's CISSP-premier network security consultants can help businesses of all sizes with any aspect of information system security. Progent can implement efficient security systems that protect a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.

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    • Microsoft Exchange 2016 Migration Online Help
    Exchange 2016 Migration Planning Integration Services

    Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Albany Hermes Ransomware Data-Recovery Albany-Schenectady, US Albany MongoLock Crypto-Ransomware System-Rebuild Albany, NY

    • Remote Office Support Services
    Branch Location Online Consulting

    Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for serving branch offices that need IT service with the responsiveness common to with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a branch office located anywhere in or any area covered by Progent's engineers, Progent can offer a broad range of in-person and remote network support services and system architecture expertise.

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  • Albany-Troy Microsoft Dynamics GP Albany Supplier - Upgrades Consulting 24x7x365 MS Dynamics GP-Great Plains Albany Vender - Implementation Experts

    • Microsoft Azure Virtual Machines Coder
    Top Microsoft Azure integration Engineer

    Progent can help you with every aspect of Microsoft Azure migration including needs definition, readiness evaluation, solution design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based resources.

  • Amazon AWS hybrid cloud solutions Engineers 24/7 Microsoft Azure enterprise hybrid cloud solutions Consultant Services
  • Android Security Remote Technical Support ProSight ESP Endpoint Security Professionals
  • Android and Dynamics CRM integration Technical Consultant Android phone integration Engineer
  • Apple Mac and Windows Information Technology Consulting Setup and Support Apple Mac and Windows coexistence
  • Applications Consultants Microsoft Dynamics Business Central Microsoft Dynamics Business Central Information Technology Consulting
  • Award Winning Configuration Manager 2007 Support Outsourcing Microsoft Configuration Manager 2007 Consultants

    • Microsoft Office XP Small Office Server Support
    Microsoft Office 2003 Configure

    Progent applies no initialization charge and requires no retainer for support services delivered during regular business hours. Progent's small granularity eliminates big bills for fast repairs so you will not be tempted to allow minor problems to fester. .

  • Award Winning Consultant Services CRISC Certified Cybersecurity CRISC Certified Cybersecurity Troubleshooting
  • Best Practices Small Business Network Consulting Firms Company-wide Standards for Best Practices Network Design
  • BlackBerry BES Express Consulting BlackBerry BES Express Engineers
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    • Ubiquiti UniFi access point Consultancy
    Ubiquiti UniFi XG switch Consultant

    Progent can provide fast access to the expertise of veteran wireless consultants who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.

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  • Albany-Troy Network Consulting Firm
  • CUE Professional Technical Consultant Unified Attendant Console
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  • Catalyst Switch IOS Online Troubleshooting Catalyst Switch IPv6 Online Troubleshooting
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  • Check Point Series 80 Computer Security Network Security Testing Check Point UTM-1 Firewall

    • iPhone patch management Professional
    Services Wi-Fi access point patch management

    Progent's support services for software/firmware update management offer organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network infrastructure appliances such as switches and wireless access points, and IoT devices like sensors and health monitors.

  • Cisco ASA Firewall URL Filtering Online Technical Support Consultant Cisco ASA Configuration
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  • Cisco Aironet Remote Troubleshooting Proxim IT Consultant

    • Florida Network Outsource
    Top Ranked Microsoft and Cisco Certified Expert Nevada Small Office Network Consulting Services

    Progent’s Technical Response Center offers nationwide extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and online direct computer access to isolate and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified experts as required. For urgent issues, the Technical Response Center tries to respond to your call for service within one hour.

  • Cisco Architecture Network Consultation Cisco CCIE Online Migration Companies
  • Cisco CDP Consultant Cisco Spam and Virus Blocker Online Help
  • Cisco Experts Help Desk Support Services Online HelpDesk Call Center IT Consultant

    • SQL Server 2012 Performance Tuning IT Services
    Power View Network Consulting

    Progent offers the expertise of certified engineers and experienced database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help your business to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

  • Cisco Spam Blocker Compliance Audit Cisco Small Business series NSS3000 Remote Consulting

    • Consulting Services Remote Access
    Remote Support Cisco RADIUS Security

    Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s comprehensive family of products targeted at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.

  • Computer Companies Progent's Management Team Progent Management Computer Firms

    • Urgent QTS Sacramento Data Center Consulting
    QTS Data Center Consulting

    The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if your business is planning on migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of cost-effective services including data center relocation, system deployment and updates, infrastructure optimization, project management, virtualization expertise, remote monitoring, automated system management, application programming, disaster recovery/business continuity planning, security assessment, and the use of the Progent Test Lab.

  • Computer Consultants Microsoft Hyper-V Virtual Server Microsoft Hyper-V 3.0 Server Consolidation Computer Consultants
  • Computer Engineer SharePoint Urgent Setup and Support Microsoft Office SharePoint Server 2003

    • Exchange 2013 Data Loss Prevention Network Consulting
    Exchange 2013 Project Planning Network Engineer

    Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect vital areas like manageability, availability, security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.

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  • Consult Lync Server 2013 Mobility Services Microsoft Lync Server 2013 Consultants
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    Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are mobile within campus, warehouse, health-care or other venues where management requires user endpoints that offer more administrative control, security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune numerous components of your wireless environment including APs, routers and switches, wireless LAN controllers, and management software. Progent's certified consultants offer online and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

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