Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent offers Albuquerque, New Mexico companies the expertise of BlackBerry-qualified experts who can help companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses of any size, effective deployment and support of BlackBerry solutions has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and control BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Consulting Support Services for BlackBerry Enterprise Server
RIM's advanced solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange Server, Lotus, or Groupwise users to transmit and receive emails that are encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of critical management tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-qualified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage user settings with BlackBerry's vast selection of policies
Progent's BlackBerry-qualified engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BES Server Express. These procedures include:
- Set up and manage BES Server's high-availability infrastructure based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Establish custom administration roles
- Monitor and report on the integrity of your system
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, system design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which management model and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software editions, server hardware and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about engineering expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.