Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to email, scheduling, web-based programs, and other critical business information. Progent can provide Albuquerque, New Mexico businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide optimum data protection. BES Server also streamlines a wide variety of critical administrative tasks ranging from smartphone setup and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control user and group configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to implement key procedures not supported by the entry-level BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability architecture based on VMware
  • Install BlackBerry devices remotely
  • Set custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry system

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Albuquerque, New Mexico who need quick and affordable help from a certified BlackBerry consultant, Progent provides efficient online help from a seasoned network support team who have provided network solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers resolve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer professional support in areas such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration approach and physical components match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Expert
To ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.