Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Albuquerque, New Mexico companies the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.

As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small businesses an affordable solution for integrating RIM BlackBerry products productively into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.

Onsite IT Consulting
Progent locations in New Mexico State

City Address Phone Link
Albuquerque 6300 Riverside Plaza Lane NW, Suite 100
Albuquerque, NM 87120
United States
(505) 814-6900 Albuquerque Network Support Services


Integration Help for BlackBerry BES Server
RIM's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted in wireless transit to provide optimum security. BES Server also simplifies a wide variety of key administrative jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Monitor and report on the health of your BlackBerry solution

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs assessment, system architecture, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which administration model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software versions, processors and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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  • SCCM 2012 Application Deployment Technical Support SCCM 2012 Software Inventory Online Support

  • On-site Technical Support Windows 10 Trusted Boot
    24/7 Microsoft Windows 10 Configuration Manager Consult

    Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade support for Windows 10 offered by Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration Call Center support services.

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  • SharePoint Excel Services IT Consulting Microsoft SharePoint Server 2010 Integration

  • Services OS X Troubleshooting
    Technology Professional macOS Remote

    Progent offers national remote help and consulting services for companies who operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, migration to the most recent version of Mac OS X from earlier versions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online network consulting provides optimum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer repair services. Advanced remote support tools and skilled service specialists and consultants allow Progent to solve the majority of IT problems without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to assist you with the most difficult network issues.

  • Small Business Computer Consulting Solaris Online Biggest Sun Solaris Remote Specialist
  • Small Business Computer Installation Microsoft and Cisco Certified Small Business Network Design Consultant

  • SharePoint Server 2016 Support
    Microsoft Certified Expert SharePoint Server IT Consultants

    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint provides a common location for your employees or clients to access, manage, share and interact with relevant information, documents, and applications and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the latest release of SharePoint.

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  • Small Business Management Integration Specialist Small Business
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  • Small Office Computer Support For Small Offices Small Office Server Troubleshoot Expert
  • Small Office IT Consulting Services Mid-sized Office Midsize Company On-site Support
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  • Microsoft Exchange 2010 Upgrade Consulting
    Microsoft Exchange Migration Consult

    Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to implement your migration to Exchange 2010, produce thorough documentation of your upgraded messaging environment, educate your IT team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing management services and technical help. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.

  • Solaris to Windows Upgrading Migration Solaris to Windows
  • Subcontractor Cisco Consultant Telecommuter Job Microsoft MCSA
  • Support Automatic Network Infrastructure Mapping Network Performance Optimization Information Technology Consulting

  • Award Winning Online Support Services 5520 wireless controller
    5520 wireless controller Specialist

    Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology. Progent can provide support for physical and software-only wireless controllers and can assist you to decide which version makes sense for your wireless environment. For 802.11ac Wave 2 wireless controller appliances, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller support.

  • Systems Management Server 2003 Support and Integration Systems Management Server 2003 Troubleshooting
  • Technical Support CRISC Risk Evaluation Specialist CRISC Cybersecurity

  • Dynamics GP Software Engineer
    Support Services Dynamics GP Power BI

    Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP line, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its modular approach you can purchase only the capability you currently require, with the option to expand clients and increase capabilities in the future. Progentís Dynamics GP/Great Plains Software support experts can help you deploy, configure and manage Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.

  • Technical Support Services Symantec VPN Cybersecurity Contractors Symantec VelociRaptor
  • Technical Support Services UNIX with Windows UNIX, Windows Professional
  • Technology Consulting Services CIO Immediate Chief Information Officer Network Consulting
  • Technology Consulting Services Exchange 2000 Server Microsoft Exchange Upgrade Consultants
  • Technology Professional NetApp MetroCluster Synchronous Replication NetApp MetroCluster Synchronous Replication Specialist

  • Redhat Linux Support and Setup
    Slackware Linux Specialist

    Progent's Linux support services provide small and mid-size companies and developers assistance with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience offers you an easy single source to help you create and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

  • Telecommuters Albuquerque Consulting Services - Data Protection Systems Assistance Albuquerque New Mexico Offsite Workforce Albuquerque Consulting and Support Services - Backup/Restore Solutions Consulting Experts Albuquerque
  • Telecommuters Albuquerque Guidance - Management Solutions Consulting Albuquerque, NM Albuquerque New Mexico Urgent Albuquerque Offsite Workforce Management Systems Consulting and Support Services

  • SQL Server Management Studio Consulting
    Online Help Power View

    Progent offers the support of certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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  • Telecommuters Consulting and Support Services - Albuquerque - Conferencing Solutions Assistance Albuquerque Teleworkers Assistance in Albuquerque - Voice/Video Conferencing Systems Expertise Albuquerque New Mexico
  • Teleworkers Assistance near Albuquerque - Collaboration Technology Guidance Bernalillo County New Mexico, USA Bernalillo County New Mexico Immediate Albuquerque Teleworkers Collaboration Systems Consulting and Support Services

  • Support Exchange 2013 Integration
    Top Ranked Exchange 2013 Backup and Restore Network Consultants

    Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect key areas such as manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.

  • Top Microsoft Experts Technology Professional BlackBerry Desktop Manager 24x7x365 IT Consulting BlackBerry BES
  • Top Quality Computer Consultant Exchange 2013 Disaster Recovery Exchange 2013 In-Place Hold Remote Technical Support
  • Top Quality Internet Carrier Selection Specialist Engineers Internet Carrier Selection
  • Top Rated Microsoft Exchange Server 2016 Migration Technology Consulting 24/7 Exchange 2016 Upgrade Online Troubleshooting
  • UNIX, Windows Consult Technology Professional Solaris with Windows

  • Microsoft Firewall Engineer
    Online Consulting Microsoft ISA 2004 Server

    Progentís Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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  • Unified Contact center Information Technology Consulting 24/7 CUE Online Consulting
  • Virtual Server Consultancy Server Virtualization Consultant Services
  • Virtual Server Consultant Services Mission Critical IT Applications Support
  • Windows 7 Consultants Consultants Windows 7
  • Windows and Solaris Integration Solaris with Windows Consulting Services
  • Windows desktop virtualization Consulting Specialists virtual desktop delivery
  • Workspace ONE Endpoint Management Network Support Computer Support For Small Offices SCCM

  • Aironet 3700 Access Point Online Support
    Aironet Network Consultant

    Progent's Cisco-certified wireless networking experts can help organizations of any size to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, capacity, scale, security and manageability required for seamless access between Wi-Fi and wired networks. Progent offers affordable online and onsite support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet access points.

  • XenApp Online Technical Support XenApp Virtual Application Delivery Consulting Services

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