Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile access to email, scheduling, web-based programs, and other vital business information. Progent offers Albuquerque, New Mexico companies the services of BlackBerry-premier experts who can help businesses to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies an affordable alternative for integrating BlackBerry technology productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email as well as to instant messaging-capable applications via Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-premier consultants can show you how to plan, implement, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.
Expert BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to provide expert technical help to companies in the Albuquerque area or throughout the state of New Mexico. Progent's seasoned online technical support team has helped IT organizations solve computer issues and cut support expenses in every state in the United States and established a large following of satisfied customers. (See Progent's client testimonials.)
Progent offers online consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can in addition help your company to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.
As a leader in delivering countrywide remote help for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs assessment, system architecture, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.