Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for achieving location-independent access to email, scheduling, web programs, and other vital business information. Progent can provide Albuquerque, New Mexico companies support from BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or transition efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of any size, effective deployment and maintenance of BlackBerry solutions has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
Progent locations in New Mexico State
Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a single solution for handling critical jobs like smartphone deployment, upgrades, and retirement and providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server provides a variety of security capabilities starting with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and activate them wirelessly. Examples of these wirelessly configurable security settings include:
- Disable a smartphone
- Erase information from a missing or stolen smartphone
- Lock out Bluetooth
- Activate built-in defenses against malware
BlackBerry Enterprise Server also offers versatility in selecting how to prevent users from loading or running unsecure or unauthorized code. Progent can assist you to choose blocking techniques like:
- List exactly which programs are allowed on the device
- Prevent third-party applications from allocating non-volatile memory on the smartphone
- Determine what functions third-party software can access on the BlackBerry smartphone
- Restrict the kinds of connections external programs running on the BlackBerry device can establish
- Block all external software from being installed or run on the BlackBerry smartphone
Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert assistance to companies in the Albuquerque region or throughout New Mexico. Progent's experienced online consulting team has helped businesses solve network problems and cut support costs in each state in the country and established a large base of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a wide array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small business IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support expenses at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, help your organization to determine which management model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and mass storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.