Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Albuquerque, New Mexico companies the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small businesses an affordable solution for integrating RIM BlackBerry products productively into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
Progent locations in New Mexico State
Integration Help for BlackBerry BES Server
RIM's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted in wireless transit to provide optimum security. BES Server also simplifies a wide variety of key administrative jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user and group settings with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement key procedures not supported by the entry-level BES Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry smartphones remotely
- Establish specialized management roles
- Monitor and report on the health of your BlackBerry solution
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs assessment, system architecture, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which administration model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software versions, processors and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.