Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving mobile access to email, calendars, web-based applications, and other vital business data. Progent can provide Albuquerque, New Mexico businesses the expertise of BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and support of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often resort to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.
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Progent offers consulting services and onsite technical support throughout New Mexico.
Progent locations in New Mexico State
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server gives businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a schedules, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email as well as to instant messaging-aware software through Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to design, implement, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
Expert RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide expert technical help to businesses in the Albuquerque region or anywhere in New Mexico. Progent's experienced online technical support experts have helped businesses solve computer issues and reduce support expenses in each state in the United States and built a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide online assistance for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also help you to troubleshoot a wide range of problems associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, IM, PC application installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security options.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which management model and physical components match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and mass storage, network design, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Expert
To get in touch with Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.