Consulting Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Albuquerque, New Mexico companies the expertise of BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry environments or transition efficiently to a modern mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote support model, provides small companies an economical solution for incorporating BlackBerry technology productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications such a schedules, address books, tasks, notes, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry smartphones have effortless access to Exchange messages and to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can show you how to design, install, and maintain BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help your company to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.