For organizations of any size in Albuquerque New Mexico, Progent can provide easy, fast, and affordable communication with CCIE-Premier engineers. CCIEs are top-level networking engineers who achieve this elite certification by completing strenuous examinations overseen by Cisco. CCIEs can tackle the most complicated problems associated with network integration, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving program patches to fix problems. A Cisco-qualified CCIE can detect the source of computer network problems stemming from hardware or applications.

Progent can provide fast and affordable online contact with a CCIE expert so that you can obtain timely assistance for complicated network issues that are affecting productivity but are beyond the experience of your local network support organization. Progent's Cisco CCIE-Certified engineers can examine your system using state-of-the-art remote connectivity tools in order to perform rapid and economical diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and consequently their skills are not readily available to smaller businesses. Progent is among the rare service organizations that makes CCIEs available to help small and medium sized businesses. In addition, Progent offers fast contact with a CCIE remotely so you can get immediate support for complex network problems that are reducing business productivity. To learn how to get in touch with a Progent CCIE for immediate assistance with your network, go to Progent's online network troubleshooting.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.

Onsite IT Consulting
Progent locations in New Mexico State

City Address Phone Link
Albuquerque 6300 Riverside Plaza Lane NW, Suite 100
Albuquerque, NM 87120
United States
(505) 814-6900 Albuquerque Network Support Services


Progent maintains one of the largest teams of Cisco-certified CCIE consultants of any independent support company in the United States. Consequently, Progent offers world-class skill in delivering connectivity solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a broad range of popular applications, Progent can integrate end-to-end IT solutions that maximize the competitive value of your network.

CCIEs represent an excellent value because their depth of experience allows them to solve the most complex problems rapidly. In common instances, less qualified consultants can burn up many hours or days struggling with a task that a certified CCIE can solve in just minutes. Most Progent CCIEs are not only expert at Cisco technologies, but have a variety of recognized industry certifications including Microsoft MCSE, and an important security certification such as CISSP or CISA. This permits Progent to provide comprehensive services that address a broad array of IT products without requiring extra expenses and interruptions orchestrating multiple specialists.

Patch Management for Cisco Network Devices
Patch management is an essential and complex process. Prompt and correctly managed patching optimizes security, compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility issues, sluggish or inconsistent responsiveness, excessive offline stretches, or loss of important features. Patching entails more than occasional updates of operating systems and applications for servers and user machines. Firmware updates can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Software Update Management Support for Infrastructure Devices

Progent offers patch management support for network devices from Cisco and other major suppliers

Progent has delivered advanced support for Cisco infrastructure products for over twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your dynamic information network. To find out about Progent's services for software update management, go to Progent's software update management services.

To find out more details about Progent's consulting support for Cisco technology, select a topic:

Other Consulting Services Available from Progent
Progent also offers a wide range of consulting expertise in key practice areas to help businesses to convert Cisco networking technology into an integrated IT solution that delivers strategic advantage. Some of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security compliance scanning, DBA and application services, and temporary Chief Information Officer consulting services.

Progent can also help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

By providing a convenient full-service resource for network generalists and application experts, Progent can deliver fast, inexpensive, and comprehensive IT solutions that meet the unique requirements of companies in Albuquerque New Mexico.



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    Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization architectures that allow small companies with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent's UNIX family support experts provide small companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience offers you a convenient single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.

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    Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a one-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can assist you to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training tailored to address your particular needs. Progent's consultants also can show you how to integrate and support a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.

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    Progent's management team consists of industry professionals with years of background providing computer consulting, technical support, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great service calls for great personnel, and Progent has put together a management team able to provide businesses with the best service value available anywhere.

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    Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

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    Progent's certified consultants can provide offsite and on-premises consulting expertise to help you to manage, maintain, and repair PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online connectivity, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring and alerts.

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    Progent has more than two decades of background integrating, and supporting the core components that make up Microsoft System Center and can help you to design, install, manage, and fix your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can help you to upgrade to the current edition of System Center from an older one or from a third-party IT management platform to deliver the advantages of best-in-class provisioning, centralized management, security, plus infrastructure and critical application availability and performance monitoring.

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