Albuquerque, New Mexico Microsoft Certified Exchange Support Experts
Microsoft Exchange and Exchange Online Implementation Architecture Support, Migration Support, and Expert Troubleshooting
Progent's Microsoft-certified support professionals have more than 20 years of experience helping companies of all sizes to plan, implement, and manage email systems built around Microsoft Exchange Server. For companies in Albuquerque New Mexico, Progent provides a range of affordable Exchange Server support and troubleshooting services to ensure that your email solution delivers:
- Data security and compliance
- Rules-based virus and spam defense and content filtering
- Dependability
- Easy access for remote and mobile workers
- Time-saving management tools
- Universal mail boxes with voicemail, IM, Real-time Presence, and conferencing support
- Non-intrusive and fast data backup and recovery
- Full coordination of both local and cloud-based infrastructure
Progent's Microsoft Exchange Server design and troubleshooting experts can assist your company to prepare for and implement efficient upgrades from legacy email systems to a current Microsoft Exchange release. Progent's Microsoft Teams consultants can help your business to configure Exchange with Microsoft Teams in a hybrid cloud/on-prem deployment that makes sure that Group memberships remain synchronized. Progent's Power BI consultants can help you utilize data from Exchange files to build modern visualizations to incorporate into collaborative Power BI business analytics reports and dashboards. Progent can also assist you to expand your Microsoft Exchange-powered messaging environment with the new generation of smartphones and tablets by offering wireless integration services like Apple iPhone integration and Google Android phone integration and management.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget. For details about Progent's online consulting support for integrating Microsoft 365 and on-prem Exchange environments, visit Microsoft 365 integration with on-premises Exchange.
Also, Progent can offer 24x7 server monitoring to ensure your organization's Exchange solution is always working efficiently, and Help Desk Call Center Support for rapidly handling technical problems encountered by your workers.
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
| City | Address | Phone | Link |
| Albuquerque | 6300 Riverside Plaza Lane NW, Suite 100 Albuquerque, NM 87120 United States |
(505) 814-6900 | Albuquerque Network Support Services |
MS Exchange 2019 Server Planning and Configuration Services
Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook. For details, visit Progent's Microsoft Exchange 2019 Server deployment services.
Exchange 2016 Server Consulting
Microsoft Exchange 2016 Server's consolidated design permits simplified deployment and scale, more efficient use of equipment, and reduced operational cost. MS Exchange 2016 also offers tighter integration with Microsoft 365, support for Windows Server 2016, faster throughput, enhanced data loss protection, and more rapid recoverability, feature-rich support for Apple iOS and Android mobile devices, full web-based administration, and a more functional web client. Read more concerning Progent's Microsoft Exchange Server 2016 planning and support.
Exchange 2013 Server Deployment
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact vital areas including manageability, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013. Find out more concerning Progent's Microsoft Exchange Server 2013 consulting.
Exchange 2007 Server Consultants
MS Exchange 2007 Server is designed to meet the challenges of security, anywhere access, high performance, and reliability. Microsoft Exchange Server 2007 offers designed-in resilience that enables world-class availability to keep your messaging environment operating smoothly, reduce spam and viruses, and enable your company to adhere to regulatory requirements. Learn more concerning Progent's MS Exchange 2007 Server consulting.
MS Exchange Server 2003 Consultants
MS Exchange 2003 delivers a dependable, scalable, and manageable platform with 24×7 email and collaboration plus reasonable cost of ownership. Microsoft Exchange Server 2003 continues to be in wide use because it enables a wide range of team activities, such as scheduling utilities, chat groups, and group folders, and in addition provides sharing of information across physical, logical, and technology boundaries with functions such as Instant Messaging, low latency data, and video conferencing. Although Microsoft has ended support for the product, Microsoft Exchange Server 2003 is nevertheless one of the most popular versions of Microsoft's Exchange product line. Progent can help your company to support your existing Exchange 2003 solution or migrate to a more advanced edition of Microsoft Exchange Server. Find out more information about Progent's Exchange 2003 Server support.
Microsoft Exchange 2000 Help
In contrast to Microsoft Exchange 5.5, which uses its own directory, MS Exchange 2000 uses Active Directory, offering a simplified management and security architecture. Microsoft has terminated support for the product and it is long past time to upgrade. Progent's seasoned messaging experts have extensive background working with Microsoft Exchange 2000 and can assist your company to migrate efficiently to a newer release of this popular messaging solution. Find out more details about Progent's Microsoft Exchange Server 2000 support.
Exchange Server 2016 Migration Consulting
Progent's consultants can help you with all phases of your MS Exchange Server 2016 migration including planning, testing, moving mailboxes, client remediation and management/end user training. Progent's Exchange consultants can help you to evaluate the strategic benefits of adopting Microsoft Exchange 2016, plan and carry out a smooth migration, and deliver as-needed technical support. Progent can assist you to create an Exchange Server 2016 environment that utilizes on-premises and/or cloud-based resources. Learn more about how Progent's Microsoft Exchange Server 2016 migration consulting services can assist you to move cost-effectively from your legacy Exchange solution to Exchange 2016 Server.
Microsoft Exchange Server 2013 Upgrade Consulting
MS Exchange Server 2013 includes significant improvements its predecessor Microsoft Exchange 2010 Server and offers powerful new features as well as a streamlined architecture. Progent's consultants can assist your business to migrate to Exchange 2013 Server while retaining as much as possible of your current infrastructure. Progent can also assist you to configure MS Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office or Microsoft 365 for advanced collaboration and enterprise search features. Find out how Progent's Exchange Server 2013 upgrade consulting experts can ensure that you upgrade smoothly to Exchange 2013 for local, cloud-based, or hybrid environments.
Microsoft Exchange Server 2010 Migration Consulting Services
Progent offers expert help for each phase of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site analysis, project planning, specification of all new software licenses and hardware required, suggested sourcing, pilot verification at client site or at Progent's test facility, managing transitional coexistence between Microsoft Exchange 2010 Server and Exchange 2003 or 2007, deployment the solution, decommissioning the old system, and training for customer's support group and end users. Learn more about how Progent's MS Exchange 2010 Migration Support can help your organization to transition economically and efficiently from your legacy Exchange environment to MS Exchange Server 2010
Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption solution that uses the technology of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's
Planning and Deployment Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integration experts and Microsoft Skype for Business integrators can provide remote and on-premises consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Teams or Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Microsoft 365; set up HA solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco UC. Progent's certified information security consultants can assist you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets government and industry standards.
Get in Touch with Progent for Exchange Support
If your New Mexico IT organization is in need if a Microsoft-certified Exchange consulting specialist, contact Progent at
Progent's Consulting and Support Services for Microsoft-powered Technology
For organizations of all sizes in Albuquerque New Mexico, Progent's Microsoft-certified consultants can provide low-cost online network help and IT consulting services for the entire family of Microsoft .NET servers. Progent can deliver Windows Server 2022 planning and integration services, Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Microsoft Windows Server 2012 R2 design and deployment support, Microsoft Windows 2008 Server consulting, and Microsoft Windows 2003 Server technical support. Progent's planning, installation, optimization, and support capabilities include network architecture, deployment, and management outsourcing for
project analysis and documentation, local and remote
technical help and system repair,
Help Desk Services, certified
security consulting, IT
outsourcing, and
ProSight Virtual Hosting services.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) specialists, System Center 2016 Configuration Manager (SCCM 2016) consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help you to plan and deploy Microsoft's solution for centralized management of hybrid environments that incorporate physical datacenters and cloud-based services.
Progent also offers a full array of remote PC desktop support and troubleshooting services such as Windows 11 planning and migration assistance, Windows 10 configuration support, Windows 8.1 upgrade support, integrating Microsoft 365, and streamlining PC desktop image creation.
In case your Albuquerque New Mexico business needs urgent online help from a Microsoft certified consultant, go to Progent's Urgent Online Network Help.
Learn more about Progent's Certified Microsoft Technology Support.
An index of content::
Private Cloud Virtual Datacenter Hosting Consulting Services
Private Cloud Services Professional
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum level of availability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting options are built on mature virtualization architectures that allow small companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Remote Consulting Sun Solaris
Solaris On-site Technical Support
Progent's Solaris family support experts offer small businesses and developers help with administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise offers you an easy single consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Work from home Cisco Engineering Contract Job
Service Reporting Consultant Telecommuter Jobs
Progent's business climate will allow you to become a more capable consulting professional by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the top consulting experts for you to operate with, providing a state-of-the-art system infrastructure, using custom application tools to enable the highest level of service, and by optimizing our business structures for finding and retaining clients.
VoIP phones patch management Consultancy
Server patch management Specialist
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
SCCM 2016 Application Management Remote Troubleshooting
SCCM 2016 Boundary Groups Computer Engineer
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and offers a common point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft 365 Exchange migration Consultant
Microsoft 365 Exchange migration Integration
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
8800-EX Wireless IP Phone Online Consulting
Integration Services 7900 Series IP Phone
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco SRST systems for high availability.
Services Documentation Specialist
Service Database Technical Consultant
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each staff member to each client. The discipline of documenting and archiving service records results in more efficient service and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Technical Support Palo Alto Networks User-ID
Immediate Palo Alto Networks VPN Security Evaluation
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security solution that extends across your on-premises and cloud resources and protects any user anywhere with any device.
Symantec VelociRaptor Security Evaluation
Symantec VelociRaptor Network Consulting
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall solutions. Progent can also help you design and execute a complete security strategy that can include firewall/VPN devices and software, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for on-going network support, maintenance, education, and security expertise.
Contract Programming Power BI Security
Power BI Sharing Reporting
Progent's Power BI consultants can help you to design, install, maintain, update or debug your Power BI solution. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can show you how to implement and administer a local, cloud, or hybrid environment for Power BI.
Technology Professional SentinelOne Ransomware Defense
SentinelOne Singularity EDR Services
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Biggest Dynamics GP Web Services Professional
Dynamics GP App Development Design
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more effectively, transforming uncooked information into valuable understanding of your business.
Online Support Services Windows 2019 Hyper-V
24-7 Microsoft Expert Windows Server 2019 Virtual Machine Support Services
Progent's Windows Server 2019 disaster recovery planning experts can help your organization to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
CISSP-ISSAP Security Specialist
CISSP Certified Security Consulting Services
Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that protect a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed across a mix of physical sites and various clouds.
Configuration ProSight Reporting Remote Infrastructure Management
ProSight Reporting Network Infrastructure Management Network Consultant
ProSight Reporting is a growing family of real-time reporting plug-ins designed to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco Remote Access Network Consulting
Top Cisco Network Consulting Company
Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to design, implement, administer, optimize, and debug fault-tolerant, extensible connectivity solutions suitable for shared public networks.
Network Consultant Microsoft Firewall
ISA 2004 Enterprise Edition Server Online Troubleshooting
Progent's certified ISA Server consultants have extensive experience configuring ISA Server-based security solutions for information systems with many sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Information Technology Consulting Microsoft 365 migration PowerShell
Hybrid Microsoft 365 solutions Consulting
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and within budget.
Microsoft Certified Partner Remote Consulting Windows Server Hyper-V 2016 Security and Compliance
Hyper-V 2016 Management Support Outsourcing
Hyper-V 2016 incorporates key technologies initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth migration plan, educate your IT administration and support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Consultants Microsoft SharePoint Server 2010
SharePoint Web Parts Support Outsourcing
Progent's Microsoft engineers can provide cost-effective remote support and development services to assist you to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web pages able to function as intranets, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity programs like Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Network Consulting Windows 11 Security
Microsoft Windows 11 Installation Technology Consulting Services
Progent's Windows 11 experts can provide a range of services for Windows 11 such as cloud integration, mobile device management and synchronization, teleworker access, data and identity security, centralized provisioning, and Help Desk services.
Private Cloud Solutions Specialist
Private Cloud Hosting Services Consult
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progent's private cloud to eliminate large capital costs for the purchase, upkeep, and operation of computer hardware and facilities while benefiting world-class levels of network availability and security.
CRISC Certified Information Risk and Information Systems Control Officer Consultancy
Consulting CRISC Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
24/7 Recruiter Microsoft Consultant Career
Contract Network Consultants Telecommuting Jobs
If you are a network engineer with system support expertise, joining Progent and assisting our clients will expand your abilities via interaction with our team of mutually supportive, world-class consultants. Progent's focus on offering IT expertise and technical support to small companies will give you the chance to consult closely with business leaders and add tangibly to the success of exciting companies. Also, Progent's virtual office network offers state-of-the-art technology for remote service and wireless access to help you to come up with fast fixes when you take on mission-critical problems.
Online Support Services Consultant Rates
Consultant Rates Consultancy Services Company
Progent's pricing policy is to charge for online service and in-person help by the minute. Consequently, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
Call Center Sharing Online Troubleshooting
Integration Extended Support Desk
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Exchange 2010 Upgrade Engineer
Microsoft Exchange Server Migration Consultant
Progent's Microsoft-certified consultants can deliver affordable remote and onsite help to implement your migration to Exchange Server 2010, generate extensive documentation of your upgraded messaging system, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide continuing management consulting and engineering help. Progent can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Internet Data Center Consultant Services
Fault Tolerant Internet Data Center IT Consulting
Progent's Data Center engineers can help you select high availability data centers that match the particular needs of your business. Fault tolerant co-location sites are especially attractive to small companies because of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by providing a complete range of engineering and maintenance services.
Operations Manager Computer Consultant
System Center MOM Engineers
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's economically priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small company information systems enterprise-class reliability, protection and performance.
Windows Training
Router Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent has little competition. Mid-size companies who work with familiar independent service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more robust, secure, and efficient.
Shared Help Desk Ticketing Economics Remote Support
24 Hour Extended Help Des Cost Savings Network Engineer
Progent's Help Desk Call Center outsourcing and co-sourcing services help businesses to cut costs and enhance productivity.
FRx Reports Engineer
Microsoft Management Reporter Reporting
Progent offers online and on premises expertise to help you with any facet of BI reporting ranging from debugging or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's BI experts can help your company to support your current reporting environment, assist you to upgrade reports and databases from an outdated reporting platform to a modern solution, and provide as-needed remote training to meet your individual needs. Progent's management reporting consultants offer experience in the leading business analytics reporting tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.
Computer Consulting Hornetsecurity 365 Total Backup
Professional Hornetsecurity Altaro 365 Total Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Consult Mac Spam Filtering
Apple Macintosh Network Security Professionals
Progent's certified security staff can help you safeguard your Apple Mac network through professional support offerings including performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating safe remote and mobile access, deploying automated software for defense against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific goals of your business network.
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