Albuquerque, New Mexico Microsoft Premier Certified Exchange Consultants
MS Exchange and Office 365 Implementation Design Help, Migration Support, and Troubleshooting Experts
Progent's Microsoft-certified consulting experts have over two decades of background helping businesses of all sizes to design, set up, and support messaging solutions built around Microsoft Exchange. For companies in Albuquerque New Mexico, Progent provides a range of cost-effective Exchange Server support and maintenance services to make sure that your organization's Microsoft Exchange solution features:
Data security
Inbound and outbound virus and spam blocking and message content management
High availability
Easy access for off-site and on-the-road users
Time-saving administration utilities
Universal mail boxes with voicemail, IM, Real-time Presence, and conferencing capability
Dependable and high-speed backup and recovery
Full coordination of on-premises and cloud-based infrastructure
Progent's Exchange Server support and troubleshooting professionals can help your organization to prepare for and perform efficient upgrades from older email environments to the latest Exchange release. Progent's 64-bit upgrade experts can help you to assess the business advantages and costs of upgrading to a 64-bit edition of Exchange Server and can help you to design and execute a cost-effective migration strategy to a 64-bit version of Exchange Server. Progent's Power BI consultants can help you use information from Exchange files to build modern visualizations to incorporate into collaborative Power BI business analytics reports and dashboards. Progent can also assist you to expand your Exchange-powered email solution with the new generation of smartphones by providing BYOD integration services like iPhone and iPad integration and Android phone integration.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget. For more information about Progent's consulting expertise for integrating Microsoft 365 and on-premises Exchange environments, refer to Microsoft 365 integration with on-prem Exchange.
In addition, Progent can provide 24x7 server monitoring to make sure your messaging system is always operational, and Help Desk Call Center Services for efficiently solving technical problems affecting individual workers.
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
Progent locations in New Mexico State
City
Address
Phone
Link
Albuquerque
6300 Riverside Plaza Lane NW, Suite 100 Albuquerque, NM 87120 United States
MS Exchange Server 2019 Planning and Configuration Services
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook. For more information, visit Progent's MS Exchange Server 2019 integration services.
MS Exchange Server 2016 Consulting
Exchange Server 2016's new architecture allows easier deployment and scale, more efficient use of hardware resources, and reduced operational expense. Microsoft Exchange Server 2016 also offers closer connectivity with Microsoft 365 apps, support for Windows Server 2016, higher I/O performance, improved data loss protection (DLP), and better recovery, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based administration, and a more complete Outlook web client. Read more details about Progent's MS Exchange Server 2016 support services.
Microsoft Exchange 2013 Integration
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact key IT areas like manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the advantages of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013. Read more concerning Progent's Microsoft Exchange 2013 support.
MS Exchange 2010 introduced game-changing solutions for fault-tolerant, protected, integrated communications. In comparison to Microsoft Exchange 2007 or Exchange 2003, Microsoft Exchange 2010 Server is less expensive to install and support, easier to administer and scale, more comprehensive in features, higher performance, less prone to hardware failure, more extensive in its services for mobile users, and better equipped to guard sensitive information and resist malicious attacks. Read more about Progent's Microsoft Exchange 2010 Server help.
MS Exchange 2007 Help
Microsoft Exchange 2007 is engineered to address the demands for protection, anywhere access, speed, and reliability. Microsoft Exchange Server 2007 provides built-in fault tolerance that delivers world-class availability to keep your Exchange system operating smoothly, reduce spam and viruses, and enable your company to adhere to government and industry requirements. Read more concerning Progent's MS Exchange Server 2007 consulting.
Exchange Server 2003 Help
Microsoft Exchange Server 2003 delivers a dependable, scalable, and easy-to-manage infrastructure with round-the-clock email and group support as well as reasonable licensing cost. Exchange Server 2003 remains popular because it supports a wide range of collaborative functions, including scheduling utilities, chat groups, and team folders, and also provides access to information across physical, organizational, and technology borders with functions like IM, low latency communication, and video conferencing. Though Microsoft no longer provides support for this older platform, Microsoft Exchange Server 2003 remains among the most popular versions of the Exchange family. Progent can help you to maintain your existing Microsoft Exchange 2003 environment or migrate to a more advanced edition of Microsoft Exchange. Find out additional information about Progent's Microsoft Exchange Server 2003 consulting.
Microsoft Exchange 2000 Support
Unlike MS Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Active Directory, offering a greatly simplified administration and security model. Microsoft has ended support for this venerable product and it is time to upgrade. Progent's veteran messaging professionals offer decades of experience working with Microsoft Exchange 2K and can help you to upgrade efficiently to a more advanced incarnation of this popular email technology. Read more details about Progent's Microsoft Exchange 2000 support services.
Exchange 2016 Server Migration Consulting Services
Progent's consultants can help your business with any and all phases of your Exchange Server 2016 upgrade such as planning, testing, moving mailboxes, decommissioning and management/end user training. Progent's consultants can help you to assess the strategic advantages of adopting Exchange Server 2016, design and carry out an efficient migration, and provide as-needed troubleshooting. Progent can assist your business to create a Microsoft Exchange 2016 environment that utilizes local and/or cloud datacenters. Learn more about ways that Progent's Exchange 2016 migration consultants can assist your organization to upgrade non-disruptively from your legacy Exchange solution to Microsoft Exchange 2016.
Microsoft Exchange 2013 Migration Consulting
Exchange Server 2013 delivers important improvements to Microsoft Exchange 2010 and offers new capabilities plus a simpler architecture. Progent can help your business to upgrade to MS Exchange Server 2013 utilizing as much as feasible of your current resources. Progent's consultants can also assist you to configure Microsoft Exchange 2013 with Lync, SharePoint, and Office desktop or Microsoft 365 for enhanced collaboration support and enterprise search capabilities. Find out how Progent's Microsoft Exchange 2013 Server migration consulting experts can ensure that you migrate efficiently to Exchange Server 2013 for on-premises, cloud, or mixed deployments.
MS Exchange 2010 Migration Support
Progent offers comprehensive help for each phase of your Exchange Server 2010 migration including end-to-end project management, site prep, project planning, specification of new software licenses and hardware needed, recommended vendor sourcing, system testing at customer location or at Progent's testing lab, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, decommissioning the previous servers, and training for customer's support group and end users. Find out more details about ways that Progent's Exchange 2010 Migration Consulting Services can help your business to transition affordably and productively from your older Exchange Server system to Microsoft Exchange 2010
Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption platform that incorporates the services and infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Loss Prevention.
Upgrade Support for Microsoft Teams and Skype for Business
Progent's Microsoft Teams consultants and Skype for Business consultants offer remote and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed deployment; interface Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint Server and Microsoft 365; configure HA solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified information security experts can assist you create and verify a security environment for your Microsoft Teams or Skype for Business solution that is compliant with government and industry requirements.
Contact Progent for Exchange Expertise
If your New Mexico company is trying to find a Microsoft Exchange support expert, call Progent at 800-993-9400 or visit Contact Progent.
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified data security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory standards.
Progent's consultants can help you with every aspect of Azure cloud integration including needs definition, prerequisites assessment, solution architecture, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better solutions for your IT network.
Microsoft Mac Office allows Mac users to run the world's most familiar business programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently based on leading practices.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools from SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks.
If your office network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, superior performance, and tight protection. Progent's UNIX and Windows integration support services feature network infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center support.
24x7x365 Exchange Server 2016 Network Support Companies Albuquerque New Mexico
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features plus a redesigned structure. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Altaro VM Backup offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Progent's expert solution designers and software developers can assist your business to create enhancements to Microsoft Dynamics GP that support the special needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a variety of development technologies that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
This page contains current updates on cybersecurity threats, fixes, and best practices. Call or email Progent if you need assistance protecting your system against the latest cybersecurity threats.
Progent's Technical Response Center offers affordable nationwide extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone help and online direct computer access to troubleshoot and resolve network problems quickly and affordably.
Nexus series switches are designed to provide the throughput, scale, resilience, virtualization support, capacity, security and manageability required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to assist your IT staff to create an efficient switch architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and implement effective policies, perform security vulnerability assessments, set up proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Nexus switches. Progent's consultants can also assist your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications rapidly and automatically to specified users, reduce product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your knowledge of weak points and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.
Progent's webinars provide small businesses the cost savings, ease, and versatility of web-based seminars plus the proven pedagogic methods of expert teachers who utilize sophisticated collaboration software to emulate live, interactive classrooms. Progent offers online training for key desktop software including components of Microsoft Office such as Excel, Word, Publisher, and Outlook: Microsoft Dynamics accounting and reporting products such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.
Progent's professionals provide experience in multiple disciplines related to mobile connectivity including system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified experts can save your organization work and money by using their wireless experience to help you choose and integrate wireless access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile PDAs perform more reliably.
Progent's Cisco-certified network consultants can show you how to create an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet access through a broad array of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most current techniques for fault tolerant Internet connections to build a cost-effective, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet connections.
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.
Progent offers national online help and consulting services for businesses who run Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, migration to the latest edition of OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides maximum return for your IT dollar by protecting user productivity and shortening the hours billed for computer repair services. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your location. In most of situations your IT problems can be remediated over the phone or via a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most difficult system problems.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to install and manage virtual servers to reduce network costs and improve availability.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts as well as to information workers, lessening the difficulty of designing, deploying, administering, and accessing company data and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide comprehensive support for each phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project planning, specification of new software licenses and hardware needed, recommended sourcing, pilot testing at client location or at Progent's test facility, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for client's IT group and end users.
Progent's IT outsourcing services provide economical computer consulting for small organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line business application, outsourcing your IT technical services can contain costs and minimize uncertainties, allowing IT support budgets to grow in a more linear and controlled manner than is possible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available network foundation for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote secure network connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For urgent issues, the Technical Response Center endeavors to answer your call for support in less than one hour.
Progent's company culture will allow you to become a more capable consultant by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best professional talent for you to work with, offering a state-of-the-art network and communications architecture, using proprietary software tools to deliver the maximum level of service, and by streamlining our business structures for finding and retaining clients.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from outdated appliances to current devices.