Albuquerque, New Mexico Microsoft Certified Exchange Support Experts
Exchange and O365 Implementation Architecture Consulting, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified consultants have more than two decades of experience helping companies to design, configure, and maintain email systems based on Exchange. For companies in Albuquerque New Mexico, Progent provides a variety of cost-effective Microsoft Exchange support and maintenance services to ensure that your organization's messaging solution features:
Information security
Rules-based malware defense and content management
Fault tolerance
Easy connectivity for remote and on-the-road users
Efficient administration mechanisms
Universal inboxes with voice messaging, Instant Messaging, Presence, and video conferencing capability
Dependable and high-speed data backup and recovery
Tight coordination of both local and cloud networks
Progent makes available to companies a remote troubleshooting service staffed by Microsoft MCSE authorized engineers to fix Exchange problems quickly. Progent's onsite network support specialists can be sent in less than 24 hours to businesses in Albuquerque New Mexico. Progent's Cisco CCIE network consultants have the skill to provide assistance with challenging infrastructure problems that affect Exchange performance, and Progent's CISSP and GIAC premier security engineers can help your business to protect against or clean up after security breaches.
Progent's Microsoft Exchange Server design and maintenance specialists can help you to prepare for and execute efficient migrations from legacy messaging systems to a current Exchange release. Progent's 64-bit migration experts can help you to assess the strategic advantages and costs of upgrading to a 64-bit edition of Exchange Server and can assist you to create and execute an economical upgrade plan to a 64-bit edition of Exchange Server. Progent's Power BI integration experts can show you how to utilize information from Exchange spreadsheets to build modern visualizations to incorporate into interactive Power BI business analytics reports and dashboards. Progent can also assist your company to expand your Microsoft Exchange-based messaging environment with the latest smartphones and tablets by offering BYOD integration support services such as iPhone integration and Android smartphone integration.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical problems and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget. To learn more about Progent's online consulting support for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.
In addition, Progent can provide automated server monitoring to make sure your organization's Microsoft Exchange system is always working efficiently, and Help Desk Services for efficiently solving technical issues encountered by your workers.
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
Progent locations in New Mexico State
City
Address
Phone
Link
Albuquerque
6300 Riverside Plaza Lane NW, Suite 100 Albuquerque, NM 87120 United States
Microsoft Exchange 2019 Planning and Configuration Services
Progent can help you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook. To learn more, visit Progent's MS Exchange 2019 Server integration services.
Microsoft Exchange 2016 Server Planning and Support
MS Exchange 2016 Server's consolidated architecture allows simplified implementation and scale, more efficient use of equipment, and lower operational expense. Microsoft Exchange 2016 offers tighter integration with Office 365 applications, operation with Windows Server 2016, higher I/O performance, improved data loss protection (DLP), and more rapid recovery, feature-rich support for iOS and Android mobile devices, full browser-based administration, and a more complete Outlook web client. Find out more concerning Progent's Exchange Server 2016 support.
Exchange 2013 Integration
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements affect key facets of IT such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013. Find out more details concerning Progent's MS Exchange 2013 consulting services.
Exchange Server 2010 delivered game-changing technology for high-availability, protected, unified messaging. Relative to Exchange 2007 or Microsoft Exchange 2003, Exchange 2010 Server is more affordable to install and maintain, easier to manage and expand, richer in features, faster, less vulnerable to single-point failure, more extensive in its services for mobile users, and better equipped to guard business information and resist malicious attacks. Learn more details about Progent's Exchange Server 2010 support.
MS Exchange Server 2007 Help
MS Exchange Server 2007 is engineered to address the demands for security, ubiquitous connectivity, high performance, and dependability. MS Exchange 2007 offers designed-in resilience that delivers enterprise-class availability to keep your email system up and running, defend against spam and malicious email, and help your organization to be compliant with government and industry standards. Read more concerning Progent's Microsoft Exchange Server 2007 support.
MS Exchange 2003 Consulting
Microsoft Exchange Server 2003 offers a reliable, scalable, and easy-to-manage infrastructure with round-the-clock email and collaboration plus reasonable cost of ownership. Exchange Server 2003 remains widely used because it supports a wide selection of collaborative functions, including scheduling capabilities, discussion groups, and group folders, and also allows access to information across physical, logical, and technology borders with functions such as Instant Messaging, real-time communication, and video conferencing. Despite the fact that Microsoft no longer provides support for this older platform, Exchange Server 2003 remains among the most popular releases of Microsoft's Exchange family. Progent's consultants can help your business to maintain your existing Exchange 2003 environment or upgrade to the latest edition of Exchange. Read additional details concerning Progent's MS Exchange Server 2003 consulting services.
Exchange 2000 Server Consultants
Unlike Microsoft Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes MS Active Directory, offering a simplified administration and protection model. Exchange 2000 still has a large installed base although Microsoft has terminated support for the product. Progent's veteran email engineers offer a decade of experience working with Exchange 2K and can help your company to maintain your current Exchange 2K environment or show you the economic benefits of later releases of Exchange and assist your company to migrate efficiently to a newer release of the world's most popular messaging platform. Find out additional information concerning Progent's MS Exchange 2000 consulting services.
Exchange 2016 Migration Expertise
Progent can assist you with any and all phases of your MS Exchange 2016 upgrade including planning, testing, mailbox migration, decommissioning and training. Progent's certified Exchange consultants can assist you to assess the business advantages of adopting MS Exchange 2016 Server, plan and implement an efficient migration, and provide on-going troubleshooting. Progent can assist you to build a Microsoft Exchange 2016 ecosystem that utilizes local and/or cloud datacenters. Find out more about how Progent's Microsoft Exchange 2016 Server migration planning and support expertise can help your organization to upgrade cost-effectively from your current Exchange solution to Microsoft Exchange 2016.
Exchange 2013 Upgrade Support
Exchange Server 2013 incorporates significant improvements to MS Exchange 2010 and introduces new capabilities as well as a simpler design. Progent can help you to migrate to MS Exchange Server 2013 utilizing as much as possible of your existing resources. Progent can also assist you to integrate MS Exchange Server 2013 with Lync, SharePoint Server, and Office or Office 365 for enhanced collaboration and enterprise search features. Learn how Progent's Exchange 2013 migration support can ensure that you migrate smoothly to Microsoft Exchange 2013 Server for on-premises, cloud-based, or hybrid deployments.
Exchange 2010 Migration Support Services
Progent can provide comprehensive help for every step of your Exchange 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, specification of all new software licenses and equipment required, recommended vendor sourcing, pilot testing at client site or at Progent's testing lab, setting up transitional coexistence between Microsoft Exchange 2010 Server and Exchange 2003 or 2007, implementation the solution, decommissioning the previous system, and webinar training for client's support staff and end users. Learn more details about how Progent's Microsoft Exchange Server 2010 Migration Services can help you to move economically and efficiently from your legacy Exchange Server environment to MS Exchange Server 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption platform that uses the technology of top information security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Prevention.
Migration Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams consultants and Microsoft Skype for Business integrators offer remote and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Teams or Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or hybrid topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; set up high-availability mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
How to Contact Progent for Exchange Server Support Services
If your New Mexico business is looking for an Exchange Server support professional, call Progent at 800-993-9400 or see Contact Progent.
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support offerings include network planning, installation, project management, on-premises and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent offers Windows 2003 Cluster Server expertise to help your organization utilize zero-downtime server clusters that can provide 100% operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. By assisting you t create fault-tolerant clustered server solutions around Windows Server 2003 Cluster, Progent’s Premier Windows professionals ensure that your non-stop server clusters are configured to optimize the strategic advantage of your information system.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software consulting.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
Progent’s Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Progent provides national online help and consulting services for businesses who run macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows products. Progent's experts offer Mac users a variety of IT services including desktop assistance, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud. Remote IT help provides maximum return for your information technology dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Advanced remote support technology and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of phone help and online access. Progent can make available Cisco CCIE network engineers and CISM certified security professionals to help with the most difficult network problems.
Progent delivered a wireless integration environment that enabled a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to local interference.
Progent's Cisco CCIE-certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent’s Microsoft experts provide small and medium size businesses world-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new name for the update management platform formerly known as SMS Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager economically for automated OS and application installation, security patch administration, software metering, and licensing reconciliation. Progent's engineers can also help you to migrate efficiently from Systems Management Server to Configuration Manager.
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Progent's UNIX family consulting experts provide small companies and software developers support for administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Exchange 2019 Network System Support Consultant Kirtland Air Force Base
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
E-Mail Guard is Progent's affordable spam filtering and virus defense managed service that gives small businesses world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed spam filtering and virus protection services that stop email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server vendor, hardware technology, or data center location.
important features of Dynamics GP software include a modular design that lets you license just the components you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business data, the ability to process information from virtually any database or workstation software into Microsoft GP/Great Plains, plus an open design that makes it easy to develop custom applications. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP consultants to help you convert the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.
Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
Progent's team of application experts offer advanced support, custom development, integration help, and online classes for popular applications covering key areas including ERP, financials, management analytics, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting services online, Progent can assist small businesses throughout the United States to eliminate the time and fees related to travel and on-site activity without sacrificing the high quality of consulting services.
DoubleTake/Carbonite Software offers a family of products designed to deliver small businesses a range of affordable alternatives for backing up and restoring business-critical applications including Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to achieve a high level of availability and business continuity readiness at a budget-friendly price.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging solutions for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system features compliance, high availability, easy connectivity for remote and mobile users, efficient management tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013 Server.
For smaller companies, computer security and regulatory compliance is excessively complex to stay ahead of yet too risky to ignore. The largest biggest institutions have been hacked, and the top cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent has made it affordable for smaller organizations to implement critical security projects effectively by offering the advantage of billable time to the closest minute with no minimum billing for online support. This means you have the help of a world-class computer consultant to deliver precisely the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security strategy.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, protection, and productivity.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to meet your specific company requirements. Progent’s Microsoft consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting support for safe, corporate-wide information sharing plus interfacing with Customer Relationship Management programs.
Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, supports popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this powerful product.
Progent can help small and medium-size organizations to install efficient remote endpoint management systems for maintaining endpoint devices operated by offsite workers.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall technology. Progent can also help you create and execute a complete security plan that can include firewall/VPN devices and utilities, outsourced security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, administration, education, and security consulting.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to plan, configure, manage and troubleshoot a BDR solution built on Barracuda technology.
Network monitoring commonly involves tracking a system's resource usage in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's network integration engineers can help you use both these programs to tune and repair your network. Progent's UNIX support professionals offer small companies and developers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent’s Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared PSA tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent can assist your organization to deploy Cisco's networking technology to create a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas including resource utilization, security and compliance, versatility, availability, and recoverability.
Progent’s colocation center support services are intended for companies with equipment located at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-premises service at the collocation site plus remote support from Microsoft and Cisco Certified experts. Progent provides a complete range of Internet Data Centers and data center and collocation consulting services including network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, design and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage clustering systems.
Progent offers the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Windows Enterprise Directory requires significant hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are experts in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progent’s areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online Active Directory environments, and fixing failed configurations of AD and Active Directory-associated applications.
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Progent's certified Office Word and Office 365 Word consultants can provide a wide range of affordable remote support services to help you to manage and troubleshoot your current Microsoft Office Word environment or help you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Office Word, integrating Office Word with different Office applications like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, smart phone integration, and remote training classes customized for individuals or groups.
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