Security and Compliance and Information Assurance Expertise

For fast online help with computer security issues, businesses in Albuquerque New Mexico have access to world-class support from Progent's security engineers. Progent's online support staff is available to offer effective and economical assistance with security issues that are impacting the viability of your network. Progent's accredited engineers are certified to provide help for systems powered by Windows, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide selection of services covers firewall configuration, email security, secure system design, and disaster recovery preparedness. Progent's support team has been awarded the industry's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional.

Progent offers online security help on a per-minute basis with no minimum minutes and no additional fees for sign-up or off-hour service. By charging by the minute and by delivering world-class expertise, Progent's billing policy keeps costs low and avoids scenarios where quick solutions entail big charges.

We've Been Attacked: What Do We Do?
If your business is now fighting a network security emergency, refer to Progent's Urgent Online Technical Help to find out how to receive immediate help. Progent has a team of veteran network security specialists who offer online and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For businesses that have prepared in advance for being hacked, the step-by-step incident response model promoted by Global Information Assurance Certification is Progent's preferred method of handling a serious security incident.

Introduction to Security Expertise
Coordinating data security plus preparedness for recovering critical information and systems following an attack demands an on-going process involving an array of technologies and procedures. Progent's certified engineers can assist your business at whatever level in your attempt to protect your information system, from security audits to designing a complete security plan. Some areas supported by Progent's security consultants include Security Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

Designing and Implementing Protected Environments
Every company ought to have a thoroughly considered security plan that incorporates both proactive and reactive activity. The proactive plan is a set of steps that helps to reduce security gaps. The post-attack strategy defines procedures to assist security staff to evaluate the damage resulting from an attack, repair the damage, record the experience, and restore network functions as soon as possible. Progent can show you how to design security into your company operations. Progent can set up auditing software, define and execute a safe IT infrastructure, and propose procedures and policies that will enhance the protection of your network. Progent's security experts are available to help you to set up a firewall, design safe online and mobile connectivity to e-mail and data, and configure an effective virtual private network.

If your company is looking for an economical option for outsourcing your network security management, Progent's 24x7 Network Support Packages feature non-stop online system tracking and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that comply with government and industry security standards. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Failure Analysis
Progent provides expertise in restoring networks and servers that have been compromised, are quarantined, or have stopped working as a result of a security breach. Progent can show you how to evaluate the damage caused by the attack, return your company to normal business operations, and retrieve information compromised owing to the assault. Progent's security specialists can also perform a thorough failure analysis by examining activity logs and using other proven forensics techniques. Progent's experience with security consulting minimizes your downtime and permits Progent to propose effective measures to avoid or contain new assaults.

Ransomware Cleanup and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery experts with the skills to restore an information system compromised by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware removal and recovery expertise.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. Besides maximizing the security and functionality of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your network. Learn more about Progent's patch management services.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to manage the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your data backup operations and allow transparent backup and fast recovery of important files, applications, system images, plus VMs. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected application and give your password you are asked to confirm your identity on a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be used for this second form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate several verification devices. To learn more about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran consultants offer world-class support in vital facets of IT protection such as:

Vulnerability Evaluation and Compliance Testing
Progent offers expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network tests to reveal possible security gaps. Progent has extensive experience with these and similar utilities and can help your company to understand assessment reports and respond appropriately. Progent's security engineers also can perform web software validation and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with important global security specifications including HIPAA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances plus mobile handsets. Find out additional information about Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class technical support for Cisco's entire family of security and Virtual Private Network products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Get the details concerning Cisco Security, VPN and Wireless Help.

Other Firewall and VPN Technologies
As well as being expert in a wide array of network security technologies from Microsoft and Cisco, Progent can provide businesses of any size advanced support for products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

• Check Point Software Technologies Ltd Support
• WatchGuard Technical Assistance
• Juniper/NetScreen Integration
• SonicWall Consulting
• Symantec Engineering Services

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager (CISM) defines the core skills and international benchmarks of service that information security managers are required to achieve. It provides executive management the assurance that those who have earned their accreditation have the background and skill to provide effective security management and consulting services. Progent can offer a CISM-certified expert to help your enterprise in vital security areas including information security governance, vulnerability management, data protection process control, and incident handling support.

Get the details about Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and formal testing. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity administration practices, security architecture and models, access control methodology, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Get the details about Progent's CISSP Support Services.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants have been awarded ISSAP certification as a result of thorough testing and extensive experience. field experience with information security architecture. ISSAP consultants have acquired in-depth understanding of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Read additional information about Progent's ISSAP Certified Protected Network Architecture Engineering Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering principles and processes in system development, evaluate system security designs according to security engineering best practices, produce viable system designs that incorporate compliant security mechanisms for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor credential is an important qualification that signifies expertise in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security professional able to help companies in the areas of information systems audit process, IT governance, systems and infrastructure lifecycle, IT service delivery, safeguarding data assets, and business continuity planning.

Get more information concerning Progent's CISA Consulting Services.

CRISC-certified Network Risk Mitigation Experts
The CRISC certification program was initiated by ISACA to verify a consultant's skills to plan, deploy, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively auditing your IS management mechanisms and with the expertise of Progent's CISM experts for defining company-wide security policies and procedures.

Read more information concerning Progent's CRISC-certified Network Risk Mitigation Expertise.

GIAC Consulting Services
Global Information Assurance Certification was founded in 1999 to certify the skill of IT security experts. GIAC's goal is to assure that an accredited professional has the skills appropriate to provide services in key areas of system, data, and application security. GIAC certifications are recognized by companies and government organizations all over the world including United States National Security Agency. Progent can provide the support of GIAC certified security engineers for all of the network security capabilities covered within GIAC accreditation topics such as auditing networks, incident response, traffic analysis, web application security, and SIEM solutions.

Read more information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Expertise
If your business is situated in Albuquerque New Mexico and you want cybersecurity consulting expertise, phone Progent at 800-993-9400 or go to Contact Progent.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.