Fast Online Support for Albuquerque New Mexico Information Networks
Fast Remote Help for Albuquerque SystemsFor organizations in Albuquerque New Mexico, Progent offers online technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to solve challenging networking issues, plus the assistance of CISA and CISSP-certified security consultants to handle high-level security design and diagnostic jobs.

Progent's online technical support experts offer excellent value because they have the real-world experience and have access to the advanced technology necessary to solve most information system issues quickly. Efficient support lowers immediate costs since solutions require fewer billable consulting minutes. Remote support also eliminates the cost of sending a consultant to your site. Your organization benefits additionally with indirect costs by minimizing or eliminating network outages and related costs resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote consulting know-how is particularly valuable for organizations that depend on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing model for remote support is designed to leverage your network support dollar. Progent charges by the minute for phone assistance, so you pay exclusively for the services that you actually get. In contrast to many remote support companies, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and clean model for pricing eliminate scenarios where quick repairs manage to turn into large bills. Progent's skill at solving technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of optimized technologies and proven processes which allow the maximum degree of efficiency for remote help and repair for information networks of any size. Progent provides safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the engineers of Progent's Technical Response Center to link to your computer system remotely without breaching system security.

Progent's proven technical support database system stores detailed records of all service that Progent's customers have received. Progent's team consultants have the benefit of the details of support delivered to every client by every consultant. This archive of trouble tickets and repairs is structured as an easily retrievable proprietary knowledge base that enables Progent's online technical professionals to share their experiences company-wide to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and close relationships with key industry leaders such as Cisco and Microsoft open up other extensive technical knowledge bases and allow quick response from manufacturers' in-house support staff with the result that Progent's remote consulting specialists are able to determine the most efficient resolutions quickly.

Online support offered by Progent to customers in Albuquerque New Mexico include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, fixed-price services intended to allow small and mid-size businesses to utilize the same advanced IT solutions deployed by many of the industry's leading corporations. The ProSight line of outsourced network management services covers all key facets of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to address the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital data, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that any looming issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup environment that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned online consulting experts for contract information technology programs. Billing rates for ongoing development or consulting tasks are set based on the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows clients to complete major initiatives within budget and on time. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service offerings for businesses with networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small businesses a complete service desk solution that handles all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex problems.

    Progent's Call Center consulting services can assist you in building an effective new Help Desk Call Center or improving your existing organization, selecting or customizing Help Desk Call Center application software to handle the unique needs of your business, or providing temporary online staff to supplement your in-house Help Desk group during unusually busy events such as software transitions, major upgrades, or installing brand new applications.

    Progent's Help Desk staff of seasoned network professionals offers your clients in Albuquerque New Mexico rapid contact with an efficient support resource with extensive experience delivering telephone-based consulting and online repair service for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk Call Center the reputation as a major enabler of business performance, and Progent's policy is to resolve rather than merely annotate technical problems.

  • Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff offers remote professional engineering expertise and education in specific business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out additional information concerning Progent's consulting, customization, and training offerings, go to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Albuquerque New Mexico online hybrid network monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune Operations Manager to accommodate your business so that your network support is proactive rather than reactive. By uncovering emerging issues before they grow into crashes, proactive monitoring can avoid disruptive and expensive service breakdowns. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments based on a variety of platforms.
How Your Albuquerque Company Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency phone-based support with Windows, Apple macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent. For businesses and startups in Albuquerque New Mexico, Progent's online network support engineers are ready to deliver effective and affordable system help the moment your company needs it. Long experience providing remote technical assistance has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online connectivity technology to fix computer problems rapidly while eliminating the cost and lost productivity that comes with on-site support visits.

Even if your Albuquerque company has a regular freelance consultant or employs a full time IT staff that know how to handle typical network problems, Progent’s Microsoft and Cisco certified consultants can offer an easy and transparent remote extension of your on-site resources in cases when your regular IT support personnel either don't have the availability or the experience to deal with unexpected network emergencies or especially challenging integration projects.

Benefits of Progent's IT Support for Companies in Albuquerque New Mexico
Progent's online technical help services allow your Albuquerque organization to have the benefits of timely, expert IT support without the cost of managing an in-house IT staff. Your information system will derive added strategic worth by becoming increasingly reliable, efficient, and protected. Advantages to your company include:

  • Convenient virtual extension of your on-site support resources
    With most companies in Albuquerque New Mexico, local network service resources, whether represented by independent consultants or an in-house maintenance staff, can solve typical technical problems. On the other hand, major troubles sometimes spring up when your regular resources are too busy or unavailable, and some trouble may stem from technology that is beyond the scope of your local service technicians. In these situations, Progent's on-call support experts give you an easy, fast, and budget-friendly solution to augment your regular help and to convey useful knowledge to improve your capability to handle downstream problems in-house.

  • Reduced Reliance on Freelance Service Providers
    For network support, smaller companies commonly rely on independent freelance service providers. Although independent consultants have less overhead than larger service companies and can often charge marginally less, they are occasionally overbooked, making it difficult to respond rapidly to crisis situations. If a freelance service provider is busy with another client, sick, on vacation, or in training, the lack of reserve help may force your business to wait for help during an emergency. As your business grows, system downtime and problems with vital applications become more expensive. The money you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent provides a ready source of backup support expertise to insure your IT system stays up and running.

  • Build a Scalable Foundation for Seamless Growth
    Organizations typically begin with an information system created on a modest budget. Without a proper framework, slap-dash repairs often get piled onto a weak foundation. When a network grows, reliability and scalability problems can hinder the productivity of the business. These poorly built systems require proper assessment, smart long-term planning, and extensive technical knowledge to evolve to a network infrastructure that can offer the stable foundation to handle current business requirements and facilitate future growth.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller offices require guidance and technical training to navigate through an ever more complex array of technology options capable of accelerating business success and enhancing efficiency. They hardly need a computer engineer who is motivated to resell a certain vendor's technology. IT consulting and product sales can lead to a scenario where the proposed solution is designed around a predetermined technology rather than the true requirements of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This allows Progent to align technical consulting with the best needs of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support company and Progent's staff size, range of technical experience, fine tuned remote support tools, and understanding of enterprise networking enable offices to escape the pitfalls of excessive reliance on smaller service firms, independent freelance service providers, or limited internal IT help.

Progent adds value by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, in the trenches of network support, performing a wide variety of technical projects for a large array of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This means that you get not just expert IT help, but also a support engineer with proven approaches for using computer knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person visits per minute. As a result, you owe just for received services. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent applies no startup charge and asks no monthly commitment for support services delivered during normal working hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity eliminates large invoices for quick repairs so you will not be forced to allow simple problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports sent by each staff member to each customer. The discipline of documenting and archiving service records allows more effective service and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who won’t release the keys to the kingdom.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support companies to offer round-the-clock remote monitoring services powered by MS System Center Operations Manager. MS System Center Operations Manager allows your network maintenance to be proactive instead of reactive. By uncovering potential issues before they cause downtime, network monitoring can keep your information network from stressful and costly service disruptions.
How Does Our Company Begin Receiving Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.



An index of content::

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key workloads by offering unified, cross-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's consulting team can provide world-class remote and onsite expertise to help organizations of all sizes to design, implement, optimize, enhance and repair SCOM 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or integrate multiple monitoring tools into a unified IT management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent can provide fast and affordable remote access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and Oracle Database Resource Manage.

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    For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco system specialists offer a variety of network consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, local or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent network consultant can help you design a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help major corporations design, integrate and maintain major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.

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    If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your organization from dependence on single independent service provider while giving you cost-effective and dependable access to high-quality technical expertise. By providing IT support help when you require it, providing advanced expertise for key technologies, delivering value-added services such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an affordable solution for maximizing the productivity of your small business information system. Progent is the intelligent way for small organizations to build and support a robust and secure IT system and to benefit from quick access to the skilled help ordinarily available only to enterprises who can afford a sizeable internal IT organization.

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    Progent’s Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to license only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP support experts can show you how to deploy, configure and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier version.

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    Progent is hiring a variety of full-time workers such as solutions-driven MCSEs; system experts with Cisco CCNP or CCIE credentials; and specialists in advanced system design with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data protection, and VMware technology. Progent is also seeking workstation support technicians, off-site service professionals, and CISSP or CISA accredited security professionals. We are also seeking experienced managers and administrators able to operate effectively in Progent's high-growth, virtual office model. Progent contracts freelance professionals with proven knowledge and hands-on background in crucial information technology areas beyond Progent's primary service concentration. Our Experts Team hires contractors who offer consulting and programming services for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of popular platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in technologies like telecommunications, web site development, EDI, eCommerce, or dbm programming. Independent consultants certified by us coordinate with Progent's full-time consultants to deliver end-to-end IT services for small and midsize company networks.

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    Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.

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    Progent can show you how to prepare and execute an efficient migration to Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and minimize business interruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.

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    Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce business interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce solutions that work transparently with Dynamics GP/Great Plains.

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