Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Albuquerque company to select the right technologies and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Albuquerque, New Mexico companies to with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and unified management.
Help Desk Support for Teleworkers
A sudden, company-wide changeover to a telecommuter workforce, which might be driven by a pandemic or as an element of a business continuity plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Albuquerque, New Mexico company, phone