Albuquerque Work from Home Employees Solutions Support
Help Desk Call Center Augmentation and Outsourcing Consulting Services
Enlarging your remote workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Albuquerque organization to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from as-needed expertise for getting you over occasional technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent can assist Albuquerque, New Mexico businesses to with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A fast, organization-wide transition to a from-home workforce, which could be activated by a pandemic or as an element of a business continuity process, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services make it possible for organizations to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services leverage Progent's extensive network of online technical support specialists along with enterprise-class ticketing and tracking technology to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from service requests to ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or revise the status of their current trouble tickets, add details, and upload screen captures or relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with complex problems. For details, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Support Desk staff by splitting delivery of Call Center services seamlessly between your regular IT support organization and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the number one PSA platform for handling help requests and ticketing, establishing ownership, monitoring progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can enable your business to provide world-class technical support to your from-home workers, see Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Albuquerque, New Mexico company, phone
An index of content::
24x7 Microsoft .NET Framework Programmer
.NET Application Development Firm
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications rapidly and at low cost.
Private Cloud Integration Consult
Biggest Private Cloud Solutions Services
Progent's private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud to eliminate major capital costs for the purchase, maintenance, and management of network equipment and facilities while achieving world-class levels of system availability and security.
Meraki Switch and AP Information Technology Consulting
Meraki MS Switch Support
Cisco's Meraki family of access and distribution switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to help your company to design and implement an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and validate a disaster preparedness plan, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.
Technical Support Microsoft Windows 7 Migration
Top Ranked Microsoft and Cisco Certified Expert Consulting Microsoft Windows 7
Progent's Microsoft certified consultants can assist your company to assess
Biggest IT Services Windows and Solaris
Professionals UNIX with Windows
If your company is developing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. By using automated server monitoring and by delivering online and on-site support as your company needs it, Progent represents an affordable way for supporting an information system that features excellent dependability, protection, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk Call Center outsourcing.
Wi-Fi Site Survey Engineer
Wi-Fi RF Spectrum Analysis for Wi-Fi Technology Consulting
Progent's Wi-Fi site survey services help you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, offering you a WLAN that has the reception, performance, capacity, data protection, and hand-off capability your company needs.
24-Hour Microsoft Windows 2003 Professional
Top Rated Windows Server 2003 Consultancy
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, installing, managing and troubleshooting powerful information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Immediate MOM 2007 Support Services
MOM 2007 Help and Support
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
Help Desk Sharing Configuration
Network Consultant Shared Support Desk
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a modest network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Specialist Microsoft LCS Server Instant Messaging
Microsoft LCS Server Professionals
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution featuring enhanced security, seamless integration with other Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can provide the skill needed to realize all the advantages of Microsoft Office Communications Server throughout your whole organization.
Urgent Web Application Security Assessment Consulting
Internal Cybersecurity Inventory Consultants
Progent offers several network security packages intended to provide larger institutions a professional and comprehensive network security evaluation from a team of premier security consultants. All Progent's security assessment bundles incorporate a collection of services like network scans from inside and from beyond the corporate firewall, professional analysis of scan results by certified security engineers, creation of a report explaining the results, plus a live high-level executive outbrief and an extensive interactive outbrief for in-house network administrators.
Windows Server 2019 Cybersecurity Network Engineer
Windows Server 2019 upgrade Remote Technical Support
Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Fault-tolerant Data Center Network Consultants
Network Consultant Fault-tolerant Data Center
Progent's Data Center professionals can help you select high availability data centers that match the particular requirements of your business. High availability Internet Data Centers are particularly appealing to small businesses because of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to build an on-site data center with even a minimum level of fault tolerance is too costly for typical small companies. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of engineering and support services.
Freelance Jobs Home Based Microsoft Consulting
Employment Home Based Network Consultant
Progent believes that a carefully architected and implemented information system is a vital factor for accelerating a company's growth, and we follow this credo in our own network environment. We have built a fault-tolerant virtual office infrastructure that enables our in-house consultants and authorized contractors to deliver fast and efficient support, cooperate closely on complex jobs, and experience professional and personal maturity by acting as a member of a dynamic business ethos of personal drive and independence.
Telecommuter Job Compensation for Computer Consulting
Compensation for Microsoft Consultants Full-Time Job
Progent's compensation model is built on revenue sharing, so similar to working as a freelance consultant, your income is entirely driven by your generated revenue. Some of our consultants focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible calendar to follow individual pursuits such as hiking, car racing, snow boarding, fishing, vacations, or sharing free time with relatives and acquaintances. Others use the chance to make big bucks through lots of work and extended days. Progent fully supports either end of the spectrum and any point in the middle.
Consultant Flexential Data Center
24-7 Engineer Flexential Data Center
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of network experts based in the Tampa area, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity planning experts. Progent can also assist you to design and carry out a move to the Flexential facility with services such as designing solution architecture, specifying hardware, system configuration and testing, troubleshooting, setting up remote management, and training your network staff.
CCNP Expert Certified DNA Center Management Guru
Cisco Cloud Network Management Technical Support Companies
Progent's Cisco-Premier network engineers can help you to use Cisco's management tools alongside a selection of specialized third-party products to build a comprehensive network management strategy in order to keep your network running reliably, fully utilize limited resources, protect your data, recover quickly from device failure or deliberate attacks, and enable you to expand or repurpose network resources intelligently and affordably as your business grows.
Immediate Cisco Access Point Experts
After Hours Cisco Planning Integration Group
Progent can assist your organization to utilize Cisco's infrastructure products to build a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including hardware utilization, security and compliance, manageability, reliability, and recoverability.
CCIE Expert Certified Cisco RADIUS Security Technical Support
Cisco VPN Network Consultants
Cisco's security and remote access solutions for small to mid-size companies represent a full array of manageable protection products to help you protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business objectives.
System Center 2016 Operations Manager Technology Consulting Services
System Center 2016 and SSRS Reporting Support and Setup
System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Top Rated ISA 2004 Enterprise Edition Server Specialists
Expert Microsoft Certified ISA 2004 Enterprise Edition Server Configuration
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Amazon AWS hybrid cloud solutions Specialist
Microsoft, Cisco and Security Certified Experts Enterprise hybrid cloud integration Engineer
Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Microsoft Project Server IT Outsourcing Firms
Microsoft Windows 2016 Consulting Services Firm
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Mac Spam Filtering Professional
macOS Penetration Testing Remote Consulting
Progent's certified security consultants can show you how to safeguard your Mac network through expert support offerings such as performing security audits, clean up after virus and worm attacks, setting up firewalls, implementing secure remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular objectives of your business information system.
Computer Firms MCSE
ACSA Information Technology Outsourcing Company
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT service providers have accredited testing plus broad practical backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor credentials like the CCIE brings priority for significantly superior vendor support than is available to uncertified service providers, allowing Progent to offer customers a better class of IT service. In addition, major credentials such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory requirements by using the assistance of accredited industry professionals.
Network Performance Optimization Engineer
ProSight Remote Network Infrastructure Monitoring Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, optimize and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or isolating performance problems.
CISA Certified Security Audit Consultants
CISA Certified Security Audit Services
The Certified Information Systems Auditor credential is a globally recognized achievement that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help companies in the areas of IS audit services, information technology administration, systems and infrastructure lifecycle, information technology support, safeguarding of data assets, and business continuity planning.
Microsoft Office System Consulting Firm
Microsoft Office System Computer Network Firms
Progent's IT outsourcing services for small businesses feature designing Server 2003, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, fixing chronic IT problems, and creating a comprehensive security strategy. Progent can help you maximize network reliability and performance with non-stop technologies, resilient network topology, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with needs definition, resource identification, BOM development, vendor selection, procurement logistics, and full documentation. Progent's IT outsourcing service also features education for office productivity programs such as Microsoft Office XP.
Virtual Machine Manager Integration
Remote Technical Support VMM Self-Service Portal
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to upgrade from an earlier release of SCVMM or from a third-party management platform, and Progent can help you to optimize and repair your existing SCVMM environment so you get the highest possible business value.
CISSP-ISSAP Security Architecture Consult
After Hours CISSP-ISSAP Cybersecurity Architecture Consultant
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough testing and significant experience with information security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of architecture security.
SQL Server 2019 Cybersecurity Support and Setup
Online Help SQL Server 2019 Express
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless information management solution.
ransomware removal and restore Consultant Services
ransomware data restore Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Network Engineer Co-managed Call Center Costs
Troubleshooting Shared Computer Support Help Desk Costs
Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to save money and enhance productivity.
Virtual Office Microsoft Consulting Telecommuting Job
Job Openings Service Documentation Consultants
Progent's company culture will allow you to become a more capable professional by enhancing your technical skills and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, using specialized software tools to enable the highest level of support, and by streamlining proven business models for finding and keeping customers.
Network Engineer Aironet 600 Access Point
Aironet Outdoor APs IT Consultants
Progent's Cisco CCIE Wi-Fi network experts can provide online or on-premises integration and troubleshooting support to help your organization to design, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your unique office layout, building structure, and expected network traffic.
Dynamics GP System Update Planning Engineers Summit County Ohio
Akron Ohio Microsoft Dynamics GP Upgrade Consultant
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered integration, software development, training, and troubleshooting services since the platform's original release. Progent can provide in-depth support for upgrading out of date Dynamics GP ERP systems. Progent can assist you to plan, validate, and implement an efficient upgrade from a a legacy version to the latest edition of Microsoft Dynamics GP.
Support Desk Sharing Computer Consulting
Top Quality Virtual Helpdesk Specialist
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Network Engineer Cisco VoIP Phones and Presence
Cisco SIP phones Help and Support
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
macOS and Windows Online Consulting
SharePoint and Mac Configuration
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
Duo Two-factor Authentication (2FA) Technology Consulting
Duo Two-factor Authentication Support and Help
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
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