UNIX and Linux Remote Support Services for
Albuquerque Small Business Networks
For small and midsize companies located in Albuquerque New Mexico, Progent provides help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation CCIE-qualified engineers for complex infrastructure issues, plus the assistance of CISSP and CISM-accredited security engineers to help with high-level security architecture and business continuity preparedness.
Progent's online support engineers offer exceptional value because they are equipped with the real-world experience and the sophisticated technology to solve the majority of network issues rapidly. Efficient support lowers immediate costs since service calls require a smaller number of billable minutes. Online help also eliminates the expense of dispatching a consultant to your office. Your organization benefits even more with incidental expenses by reducing or avoiding system downtime and associated costs due to business discontinuity, disgruntled clients, unproductive workers, and distracted executives.
Progent's pricing policy for remote support is designed to maximize the impact of your network support dollar. Progent charges by the minute for telephone-based consulting, so you are billed only for the services that you receive. Unlike many online support companies, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for pricing prevent scenarios where quick repairs somehow turn into major invoices. Progent's penchant for disposing of problems quickly results in your company conserving cash.
Progent's Remote Service Tools
Through years of experience, Progent has refined an arsenal of optimized technologies and field-tested methodologies which ensure the maximum level of efficiency for online engineering help and repair for small company computer systems. Progent offers secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology permits the engineers of Progent's Technical Response Center to link to your company's computer system without breaching corporate security.
Progent's proprietary customer support reporting application includes extensive documentation for the service that Progent's customers have received. Progent's team engineers have the benefit of the specifics of support delivered to each client by any Progent engineer. This database of problems and responses is organized as a readily exploitable support knowledge base that enables Progent's online technical professionals to communicate their experiences with the whole team to ensure that the value of Progent's support services grows daily. Progent's high-level accreditations and working relationships with key industry leaders including Cisco and Microsoft permit access to additional vast technical support databases and permit priority response from vendors' in-house engineering staff so Progent's remote consulting experts are able to arrive at optimal solutions quickly.
Get Remote UNIX/Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Albuquerque New Mexico or to find out additional information about Progent's phone support programs, contact Progent at
Remote Technical Services Available from Progent
Progent's phone-based network support engineers possess advanced credentials in an extensive set of technologies. This broad range of technical skills allows Progent's consultants to manage virtually any crisis that may take place in a small company information system. Credentials held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.
To help customers with mixed-OS environments, Progent also provides the skills of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Remote technical support services Offered by Progent to customers in Albuquerque include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a broad array of computer technology such as system infrastructure, email solutions, system and operational security, UNIX and Windows coexistence, VMware products for server economization and simplified management, and transitioning from older systems to the latest Microsoft Windows or Linux-based environments. Progent's team-based approach to resolving technical problems enables fast escalation, if necessary, to engineers with appropriate experience to tackle complex situations. This expedites solutions of urgent problems, minimizes network downtime, and cuts service expense.Progent's UNIX and Linux support engineers can provide emergency remote assistance for troubleshooting anomalies within UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
The Cisco CCIE certification is the top recognition for network consultants, and validates a person's technical knowledge at the master level. Cisco CCIEs know how to handle the most complex challenges associated with network infrastructure design, integration, management, protection, and repair. CCIEs operate with the highest priority with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network administration utilities and developing alternate approaches or identifying software patches. CCIEs represent an excellent cost-effectiveness since their depth of expertise allows them to solve the most intractable problems quickly. In typical cases, less experienced engineers can wrestle for hours or even days with identical problems that a Cisco CCIE can dispose of in minutes.
Few consulting firms make Cisco CCIEs available to help small and mid-size companies. Progent can provide quick phone contact with a Cisco authorized CCIE so your company can get immediate assistance for serious network problems that are impacting business productivity but are beyond the experience of your regular network support personnel. Progent's Cisco-qualified CCIE engineers can tie into your environment via state-of-the-art on-line support tools to perform quick, safe, and affordable diagnosis and remediation.
Progent's CCIEs offer assistance with the entire range of Cisco's market leading family of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network solutions.
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Certified Windows Support
Progent's Microsoft-certified online service professionals offer computer system repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can assist you with a broad range of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 Server deployment,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint 2016 migration support,
SharePoint 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business planning and deployment consulting, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of remote PC desktop support including Microsoft Windows 7 migration support, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Certified System Security Experts
Progent's certified CISSP, ISSAP, and CISM security engineers can provide a range of system protection solutions to enhance the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist you to clean up quickly following a serious penetration. Security support services offered by Progent cover in depth network security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid cleanup after malicious assaults; integrating firewalls; designing safe architectures for off-site and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote consulting services to help organizations of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine local resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent offers the skills of seasoned online consulting experts for contract projects that small businesses frequently need. Progent's charges for ongoing consulting tasks are set based on the level of expertise of the consultants involved. Progent's background in these important areas of information technology enables customers to complete major projects within budget and on time. Progent's project-based online engineering services include:
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Help Desk Call Center Support
Progent's Help Desk service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small companies who lack the resources to assemble and manage an internal Help Desk but who want quick access to an effective Call Center with proficient phone assistance plus the technical depth to escalate the most challenging tasks to advanced consultants.Progent’s Help Desk sharing services make it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution based on the top PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Help Desk consulting services can assist you in establishing an effective new Help Desk Call Center or enhancing your current one, selecting or enhancing Help Desk software products to meet the unique needs of your company, or providing occasional phone support personnel to reinforce your internal Call Center group to deal with unusually busy scenarios like software migrations, mass upgrades, or rolling out brand new business software.
Progent's Help Desk Call Center staff of seasoned information technology experts provides your customers in Albuquerque New Mexico rapid communication with an efficient support resource with substantial background delivering phone support and online troubleshooting for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk perception as a crucial enabler of company efficiency, and Progent's intent is to fix rather than merely report technical problems.
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Applications Support: Training, Custom Programming, and Integration
Progent's Applications Consulting staff provides phone-based and in-depth engineering expertise and education in key application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide expertise, custom programming, and training for Microsoft applications such as CRM, Project, MS Word, and Office Excel. For more on Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Mac consultants can nurture the imaginative elements of Macintosh environments by delivering phone-based consulting support and education in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Macintosh programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures such as scanning or digitizing audio/video or integrating an audio/video production facility.
Online Network and Server Monitoring Support
Progent can provide companies in Albuquerque New Mexico remote network and server monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so your IT maintenance is proactive and automated. By spotting emerging issues before they grow into crashes, remote monitoring can head off disruptive and expensive network crises. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or environments that support a combination of operating systems.
To get in touch with Progent about emergency online help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Phone-Based Support, telephone
New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.
| City | Address | Phone | Link |
| Albuquerque | 6300 Riverside Plaza Lane NW, Suite 100 Albuquerque, NM 87120 United States |
(505) 814-6900 | Albuquerque Network Support Services |
An index of content::
System Design Branch Office IT Support
Hosting Facility Support and Setup
For corporations with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco system specialists offer a range of network consulting services such as project planning, SOX compliance, site moves, enterprise security, network design, local or phone-based emergency support, and troubleshooting for collocation hosting facilities. A Progent network consultant can show you how to design a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help large corporations design, integrate and maintain major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can help you deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Remote Support Services SQL 2008
24-7 MS SQL 2008 Technology Consulting Services
SQL Server 2008 delivers indispensable, familiar tools to IT experts and network users, reducing the difficulty of creating, deploying, administering, and using enterprise information and database programs on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Lync Server 2013 and iPad Consultant
Lync Server 2013 Mirrored Back End Servers Consultant
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management team and users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.
Remote Support Non-stop Load Balancing
Consulting Services High-Availability Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Small Office Server Administration
Consulting Services Firm Small Business
Progent offers businesses of any size enterprise-class network online or on-premises consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Linux Online Network Specialists
Linux Remote Consulting
Progent provides national urgent technical support and consulting services for businesses that run networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting offers maximum return for your information technology dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Advanced remote access tools and skilled technicians and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In most of situations your network problems can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to assist with the toughest network issues.
UNIX with Windows Technology Consulting
Microsoft Consultant UNIX, Windows
Progent's UNIX platform consulting experts offer small companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Microsoft Exchange 2010 Upgrade Consultant
Microsoft Exchange Server Upgrade Professional
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and integrating your vital communications technologies.
Citrix VDI Configuration
24 Hour Citrix virtual desktops Professional
Citrix offers a comprehensive line of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to assess the strategic benefits of Citrix technology and show you how to plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Citrix XenDesktop virtual desktops Network Engineer
Citrix HDX Consultant Services
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the strategic value of your information network; configure XenDesktop software with your servers, user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to manage XenDesktop effectively.
24/7/365 Small Business IT Consulting Group Kentucky
Kansas Security Consulting Firms
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online direct network access to isolate and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For critical problems, the TRC tries to respond to your request for service in less than one hour.
CIO Online Technical Support
CIO Technology Consulting
Progent can provide the part-time services of a veteran Chief Information Officer to provide a broad perspective to help you pick and support IT technology to match your current needs and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services offer financial advantages to companies trying to optimize the benefits from their network investment but who are without the budget or hesitant to add one more high-level position to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to offer unbiased recommendations along with expert technical support for creating information solutions that fit the special requirements of your business.
Immediate At Home Employees Endpoint Management Outsourcing
Offsite Workers Endpoint Management Consulting Services
Progent can help small and medium-size organizations to implement centralized remote endpoint management platforms for maintaining devices used by work-from-home employees.
Remote Support At Home Employees Helpdesk
Offsite Workers Helpdesk Remote Troubleshooting
Progent offers small and mid-size companies overflow or fully outsourced Help Desk support for at-home workers.
Top Ranked Lync Server 2013 Mirrored Back End Servers Consultants
Lync Server 2013 PSTN Gateway Technology Professional
Progent's Microsoft consultants can help you to assess the benefits of Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent can also assist your company to carry out an efficient upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative capabilities of MS Office programs, and offer webinar training and continuing technical support for Microsoft Lync Server and other Microsoft products.
DoubleTake Carbonite Replication Manager Consultants
DoubleTake Carbonite Replication Network Consulting
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a variety of affordable alternatives for replicating and recovering business-critical workloads such as Exchange Server, SQL Server, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small company IT systems to create an advanced state of fault tolerance and business continuity capability at a budget-friendly cost.
Colo Technology Consulting
Data Center Colocation Specialists
Progent’s colocation center IT services are designed for companies with hardware housed at Internet Data Centers or data center co-location hosting facilities and requiring timely on-premises help at the collocation site plus remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of IDC and IDC and colocation consulting services such as network topology analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, development and installation of high availability configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.
Consulting QTS/Heracles Colocation Center
QTS Internet Data Center Consult
The QTS Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if your company is considering moving your main or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly services including colocation relocation, equipment deployment and upgrades, network improvements, comprehensive project management, virtualization configuration, remote network monitoring, centralized network management, application programming, business continuity planning, security assessment, and the use of Progent's Test Lab.
Wireless Integration Case Studies
Proxim Tsunami Wireless Example Application
Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Support and Setup Microsoft Dynamics CRM
MSCRM Help and Support
Microsoft CRM helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and offer consistent, efficient customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer service data.
24/7 Palo Alto Networks WildFire Cybersecurity Group
Palo Alto Networks DNS Security Firewall Support
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your on-premises and cloud-based resources and protects any user at any location with any endpoint device.
VMware Security Support and Help
ProSight VM Security Consultants
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.
Infor SyteLine CloudSuite Shop Floor Control Engineers
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Professionals
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
ISA Server Configuration
ISA Server Online Technical Support
Progent’s Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can protect your business system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
SQL Server 2008 Upgrade Consultants
SQL Server 2008 Upgrade Consultant
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of a new generation of enterprise-class applications that can give your company a critical competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Microsoft Exchange Server 2016 Upgrade Planning Support and Help
Largest Microsoft Exchange 2016 Migration Technology Consulting
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Computer Consulting Small Office
After Hours Small Office Software Consulting Firm
For small businesses considering Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
Small Business Small Office IT Consulting
Software Consultant Small Business
For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Desktop Contractor
Desktop Technology Online Support
Progent can provide a variety of low-cost online and onsite support services to help you to deploy, manage, and debug workstations and mobile devices powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Google Android patch management Specialists
Engineer Wi-Fi controllers patch management
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Top Rated macOS Remote Consulting Services
Mac Remote Consultant Services
Progent offers nationwide remote help and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer Mac clients a variety of IT services such as desktop support, migration to the latest version of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support provides maximum return for your IT dollar by extending client efficiency and limiting the time billed for network analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your site. In most of situations your IT problems can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to assist with the most challenging system issues.
Windows Server 2016 Health Service IT Services
After Hours Windows Server 2016 Security and Compliance Support and Integration
Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Top Catalyst 2900 Switch IT Consultants
Catalyst 6500 Switch On-site Support
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from legacy switches to current models.
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