Urgent Online Support for Albuquerque New Mexico UNIX, Linux, or Solaris NetworksFor small and midsize businesses located in Albuquerque New Mexico, Progent offers support for computer systems powered by UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered online support to companies in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified engineers for challenging connectivity problems, plus the assistance of CISSP and CISM-certified security engineers to help with advanced security design and disaster recovery planning.

Progent's remote support engineers represent exceptional value due to the fact that they are equipped with the practical background and the sophisticated technology to resolve the majority of information system issues quickly. This reduces immediate expenses because service calls require a smaller number of billable consulting minutes. Online support also eliminates the cost of sending a consultant to your office. Your organization benefits additionally in indirect costs by reducing or avoiding network downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, idle employees, and distracted management.

Progent's pricing policy for online support is structured to get the most out of your IT service dollar. Progent charges per minute for phone assistance, so you owe only for the services that you actually get. In contrast to typical remote service companies, Progent asks for no service activation charge or minimum payments. Progent's one-minute billing unit and clean policy for billing do away with situations where speedy. minor solutions manage to turn into large invoices. Progent's penchant for solving technical issues efficiently results in your business spending less cash.

Progent's Remote Support Tools
Through years of experience, Progent has fine tuned a set of customized technologies and field-proven processes that permit the maximum degree of efficiency for remote help and repair for small company information systems. Progent provides secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN access enables the experts of Progent's remote service group to link to your company's network remotely without breaching corporate security.

Progent's proprietary technical support reporting application stores comprehensive records for the service that Progent's customers have received. Progent's team service personnel have the benefit of the specifics of services rendered to each Progent client by every consultant. This database of anomalies and repairs is structured as a readily exploitable proprietary database that permits Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's high-level certifications and close associations with major technology companies such as Cisco and Microsoft permit access to additional massive technical knowledge bases and permit quick access to manufacturers' internal engineering staff so Progent's online service specialists are able to come up with optimal resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone support in Albuquerque New Mexico or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT support, go to Immediate Urgent Support.

Phone-based Technical Services Available from Progent
Progent's online network support experts have credentials in an extensive array of disciplines. This wide range of technical skills allows Progent's engineers to tackle practically any emergency likely to take place in a small business information system. Certificates awarded to Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help businesses with mixed-OS environments, Progent also provides the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online services available from Progent to customers in Albuquerque include:

Additional Consulting Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for contract IT projects that small businesses frequently request. Progent's rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these special areas of computer technology allows clients to execute critical initiatives economically and on time. Progent's special online engineering solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center programs for small businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Call Center services are a convenient solution for smaller companies who lack the resources to assemble and manage an in-house Help Desk but who need quick response from a reliable Help Desk with proficient phone support plus the in-depth expertise to escalate complex problems to advanced consultants.

    Progent's Help Desk Co-management services allow your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center consulting services can guide you in establishing an efficient new Help Desk Call Center or enhancing your established one, evaluating or modifying Help Desk Call Center software to meet the particular demands of your business, or adding temporary online personnel to reinforce your in-house Help Desk team to handle demanding scenarios like software migrations, major upgrades, or rolling out brand new applications.

    Progent's Call Center team of veteran information technology professionals provides your workers in Albuquerque New Mexico quick contact with a dependable network service resource with extensive experience offering telephone-based consulting and online repair service for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk Call Center the reputation as a key enabler of business efficiency, and Progent's policy is to fix instead of just report network problems.

  • Business Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Group can supply online professional engineering support and training in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, MS Office Project, MS Office Word, and MS Office Excel. To read additional information on Progent's consulting, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac professionals can promote the creative facets of Apple Mac environments by delivering phone-based consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common projects like scanning or digitizing audio/video or putting together an audio/video post production facility.

    Online Network Monitoring Services
    Progent offers companies in Albuquerque New Mexico remote network monitoring support based on Microsoft System Center Operations Manager network monitoring, enhanced by Progent to accommodate your environment so that your network maintenance is proactive rather than reactive. By spotting potential trouble spots before they expand into full-scale emergencies, remote monitoring can head off inconvenient and costly service crises. Progent can also assist with network monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or networks that incorporate a combination of platforms.

How Your Albuquerque New Mexico Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.

Onsite IT Consulting
Progent locations in New Mexico State

City Address Phone Link
Albuquerque 6300 Riverside Plaza Lane NW, Suite 100
Albuquerque, NM 87120
United States
(505) 814-6900 Albuquerque Network Support Services




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    If you are developing Linux-based applications on a network that has MS Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your field of strategic expertise without the continual distraction of managing your company information system. Through the use of smart server monitoring and by delivering online and on-site support as your business needs it, Progent offers an affordable solution for maintaining an information system that provides high dependability, protection, and performance. Progent's Linux developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, network monitoring services, and Help Desk support.

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    If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's UNIX and Windows coexistence support services feature IT architecture integration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.

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  • Security Consultant SQL Server 2019 24-Hour Microsoft SQL Server 2016 Network Support Group Albuquerque, Bernalillo County
  • Slackware Linux, Sun Solaris, UNIX Remote Support Services Kirtland Air Force Base
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  • Microsoft Operations Manager Onsite Technical Support
    Monitoring and Reporting Technology Consulting

    Medium-size companies can get all the advantages of System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified network consulting experts. Thanks to Progent's affordably priced IT service programs, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online service. For companies with mission-critical environments who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide medium-size company information systems world-class reliability, protection and productivity.

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  • Staffing for Network Service Organizations Albuquerque New Mexico Short-Term Network Support Staffing Help Consulting Specialist Kirtland Air Force Base
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  • System Center 2016 and Operations Management Suite Consultants System Center 2016 and Windows Server 2016 Professionals

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    Progent offers nationwide online help and consulting services for companies that operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Online IT help provides maximum return for your IT budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help you with the most challenging system issues.

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    Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.

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  • Contract Job Opportunities Work from Microsoft Consultants
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    Progent believes that a well designed and executed network can be a crucial factor for enabling a company's growth, and we apply this credo in our own network environment. We have built a non-stop virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver fast and effective service, cooperate easily on challenging projects, and gain from professional and personal growth by acting as a member of a dynamic company culture of self motivation and freedom.

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    Progent's Support for IT Service Providers lets you use Progent's information technology engineers under your own brand as a seamless arm of your network consulting staff.

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    Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a transparent extension of your IT services team.

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  • Wireless Network Consultant
    Setup and Support Cisco Aironet

    Progent's wireless engineers can help small companies design, select, evaluate, install and support secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a level of security that equals or excels wireline interfaces. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless link solutions that match your business needs.

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