Albuquerque Remote Workforce Configuration Support Partner
Cloud Solutions Consulting
Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Albuquerque company to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Albuquerque, New Mexico companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.
Public Cloud Integration Services for Telecommuters
Progent can provide fast and affordable online assistance for enabling organizations to build, manage and optimize integrated hybrid network architectures that incorporate physical data centers, teleworkers, branch offices, plus public cloud resources. Progent can provide top-tier consultant for all types of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud access, identity, and cybersecurity.
Azure is a leading platform for public cloud software and services that enables you to use infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure offers over 100 services services including the ability to host Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and restore solutions with Azure Backup. Progent can also show you how to establish secure access to Azure for telecommuters by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's expertise for Microsoft Azure, visit Microsoft Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity applications and cloud-based services offered by subscription. Microsoft apps and services are marketed in a variety of plans designed for users ranging from individuals and small offices to large enterprises. Progent offers fast and affordable online access to experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your teleworkers to achieve top business value. For information about Progent's expertise for Microsoft 365, refer to Microsoft 365 integration services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to run smoothly with on-premises Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange consultants are available for as-needed assistance to guide you past tough technical bottlenecks and also offer end-to-end project management outsourcing to make sure your teleworkers have convenient and secure access to your Exchange Online deployment. To find out Progent's expertise for Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's top source of cloud-based services. Progent offers fast and affordable online access to cloud integration consultants who can help your organization to plan, implement, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-availability network architecture to make sure your users have a productive computing experience whether they are working from your headquarters, a branch office, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT resources with the Google Cloud Platform, and Progent's database experts can help you make your key applications cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent's consultants can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify identity control for telecommuters with Google Cloud Identity. Progent's experts can also assist your organization to use GCP's unified management technology to administer and track your GCP ecosystem. To learn, refer to Google Cloud Platform (GCP) consulting support.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Albuquerque, New Mexico company, phone
An index of content::
Microsoft Experts Outsourcing scom 2016 alerts
scom 2016 Linux monitoring Remote Consulting
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical workloads by offering unified, cross-platform monitoring of IT resources deployed across local systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite expertise to help organizations of all sizes to design, integrate, optimize, update and repair SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Project Workflow Trainer
Project 2019 Reporting
Progent's Microsoft engineers can provide in-depth expertise in deploying, using and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable remote support services based on proven best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include system design, installation and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and customized online training classes.
Consultancy Server Monitoring
Open Now Desktop Monitoring and Reporting Support Outsourcing
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt your business.
Cisco and Microsoft Certified Co-managed Help Desk Remote Technical Support
Helpdesk Sharing Specialists
Progent's Co-managed Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Technology Professional 64-bit Computing
64-bit Processing Professional
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit programs which you want to keep plus the latest 64-bit versions of software you wish to install.
Enterprise Network Support Specialists
Network Consulting Enterprise Windows 2000
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco system specialists offer a variety of IT support services including project planning, SOX compliance, office relocations, enterprise security, system architecture, on-site or phone-based emergency support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to plan a multi-site network that makes efficient use of co-location services and Internet data centers. Progent's Microsoft Premier engineers can help large enterprises plan, deploy and maintain major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.
24-Hour ISA Server Network Consultant
Microsoft Proxy Server IT Consultant
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small business plan and deploy a configuration of ISA Server 2004 that meets your information security requirements without restricting your productivity.
Engineer ProSight ESP Endpoint Security
Consultants Signature-based Virus Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.
Immediate Windows Server 2012 R2 Cluster Management Integration Support
Consultant Windows Server 2012 Cluster Management
Progent's certified failover clustering consultants can assist companies of all sizes to assess the benefits of adopting Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and show you how to centralize the management of clustered servers.
SCCM 2012 Windows 2010 Provisioning Remote Support Services
SCCM 2012 Software Inventory Consultants
Progent can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
IT Consultants Microsoft Small Business Server 2008
Technology Professional Microsoft Small Business Server
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT expert with real-world expertise and broad experience in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.
On-site Support Service Database
Tracking Service Costs Specialists
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to each client. The practice of detailing and archiving service records results in more effective service and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
24x7 Skype for Business Front End Server Consulting Services
Skype for Business security Professionals
Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Microsoft Exchange 2013 Remote Troubleshooting
Exchange 2013 DAG Professionals
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect vital areas including manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Urgent Exchange Server 2010 Migration Engineers
24-7 Microsoft Exchange Server 2010 Migration Consult
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to carry out your upgrade to Exchange 2010, generate extensive documentation of your new email environment, train your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing management services and technical support. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Windows Server 2012R2 Live Migration Technical Support
Windows Server 2012R2 Hyper-V Consulting
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support, team, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and validate a DR/BC plan.
24-7 Mac Network Design Consultant
Professional Mac Configuration
Progent offers nationwide remote help and consulting services for companies who run Apple Mac environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X clients a range of IT services including desktop assistance, migration to the current edition of OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help offers optimum leverage for your information technology dollar by preserving client productivity and shortening the hours billed for computer analysis and repair. Advanced remote access technology and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to help with the most challenging network issues.
ISP Service Plan Selection Specialists
Biggest Consult WiMax
Progent can provide the affordable services of online Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
Proxim Wireless Case Studies
Wireless Integration Case Study
Progent delivered a wireless networking solution that enabled a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered protection against local interference.
Dynamics GP/Great Plains Computer Engineer
Online Support Great Plains Accounting Software
Progent can help you plan and execute a smooth migration to Dynamics GP so that you preserve your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce programs that integrate transparently with Dynamics GP.
Microsoft Exchange 2016 Upgrade Remote Troubleshooting
On-site Support Exchange Server 2016 Upgrade
Progent can assist you in any and all facets of your migration to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Windows 2012 R2 Server Computer Support Consultant
Microsoft Sharepoint Server 2016 IT Specialists
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Tandberg Telepresence Professional
Tandberg Video Conferencing Consult
Progent offers access to a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management group, your ISP, and your telepresence platform supplier to help your company maximize the business value of your video conferencing ecosystem.
Polycom OTX Telepresence Consult
Radvision XT5000 Consulting Services
Progent can provide the services of an accredited engineer with expertise integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, expand, or maintain a telepresence environment that protects your current investment and optimizes the business value of your information system. Progent also offers the expertise of network infrastructure consultants who can assist companies of all sizes to create and troubleshoot a communications network that provides the performance, dependability, protection, and expandability required to support your telepresence environment.
Patch management Engineer
iPad patch management Consultant
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Microsoft 365 and Apple iOS IT Consultants
Technology Consulting Services Hybrid Microsoft 365 and Exchange
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have specific mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Professionals ProSight IP address management
network asset documentation management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Computer Engineer Dynamics GP/Great Plains Features
Microsoft GP/Great Plains Support and Help
Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics platform that unifies information and operations throughout your business, communicates seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a reliable, secure server and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP 2010.
Office for Mac Outsourcing
Office for Mac Integration
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that combine Mac with Windows systems with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
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