Fast and Affordable Remote Support for Albuquerque New Mexico Information Networks
Fast Remote Help for Albuquerque SystemsFor companies in Albuquerque New Mexico, Progent offers remote support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have delivered online support to companies in all 50 states in the United States. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to handle challenging networking problems, as well as the services of CISA and CISSP-qualified cybersecurity consultants to handle high-level security design and troubleshooting jobs.

Progent's remote technical support engineers offer exceptional value due to the fact that they possess the practical background and have access to the advanced tools required to solve most information system problems rapidly. Efficient support reduces direct expenses because service calls accumulate fewer chargeable consulting minutes. Online support also avoids the expense of sending an engineer to your office. Your organization benefits even more with indirect expenses by minimizing or eliminating network downtime and related costs resulting from business discontinuity, upset clients, idle employees, and distracted executives. Progent's advanced online technical support experience is especially valuable for organizations that depend on public clouds for vital infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be useful.

Progent's pricing model for remote help is structured to leverage your network support investment. Progent bills per minute for telephone-based consulting, so you owe only for the services that you actually get. In contrast to typical online support companies, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and simple policy for billing prevent scenarios where fast fixes somehow end up as large tabs. Progent's penchant for dealing with problems quickly means you saves money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a collection of customized technologies and field-proven processes that permit the maximum level of effectiveness for online help and repair for computer networks of all sizes. Progent offers protected VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the consultants of Progent's Technical Response Center to connect to your system without compromising system security.

Progent's sophisticated service database application includes comprehensive histories for all support that Progent's clients have been provided. Progent's team service personnel have the benefit of the records of all help provided to each Progent client by any engineer. This database of issues and repairs is structured as an easily exploitable internal knowledge base that allows Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's high-level certifications and close associations with major technology companies including Cisco and Microsoft open up other extensive support knowledge bases and allow fast response from manufacturers' internal product engineers so Progent's online service specialists are able to determine the most efficient resolutions promptly.

Remote support provided by Progent to businesses in Albuquerque New Mexico include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, fixed-price services intended to allow small and medium-size organizations to utilize the same advanced technology deployed by some of the industry's top enterprises. The ProSight portfolio of outsourced network management services covers all critical facets of modern networking including email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract IT projects. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important fields of information technology allows customers to complete major initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Expertise
    Progent's Help Desk support programs for organizations with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all aspects of remote desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the top PSA platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of seasoned network professionals offers your customers in Albuquerque New Mexico instant assistance from a reliable network service group with years of background delivering phone support and online diagnostics for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to earn the Help Desk the reputation as a major enabler of company success, and Progent's target is to solve rather than merely record network issues.

  • Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based professional engineering expertise and education in special application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, customization, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more on Progent's consulting, custom programming, and training offerings, visit Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent offers organizations in Albuquerque New Mexico online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM for your business so your IT support is proactive and automated. By detecting looming issues before they result in downtime, remote monitoring can minimize disruptive and expensive information system crises. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or systems that support multiple platforms.
How Your Albuquerque Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency remote help with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new ventures in Albuquerque New Mexico, Progent's phone-based network support specialists are ready to provide professional and affordable IT help the instant your organization requires it. More than a decade of offering remote repair services has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to refine remote access technology to solve computer problems quickly while eliminating the cost and lost time associated with on-site support calls.

Even if your Albuquerque company has a regular freelance consultant or employs an in-house organization that can handle the majority of network problems, Progentís Microsoft certified consultants can still offer a convenient and transparent remote extension of your local resources in cases when your usual service personnel either lack the availability or the experience to deal with unexpected system crises or especially tough integration problems.

Features of Progent's Online Network Services for Albuquerque New Mexico
Progent's phone help, remote repair, network security consulting, and network management services offer businesses in Albuquerque New Mexico the greatest leverage for your IT budget. Whether you require one-time telephone help and Internet-based troubleshooting or full-time Help Desk support and network management, Progent's experts can provide your company world class network support while allowing you to avoid the cost and administration overhead of running a large internal IT staff. Highlights of Progent's online help program include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of technical background, refined support software, and familiarity with enterprise networking enable companies to avoid the limitations of excessive reliance on smaller service firms, independent freelance consultants, or limited internal IT help.

Progent adds value by offering:

How Does Our Company Begin Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



An index of content::

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    Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support services to assist your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.

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    Progent's Microsoft certified engineers can help your company to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability operating with your applications. Progent's consultants can also show you how to estimate the potential business value of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can assist you to plan and carry out a smooth migration to Microsoft Windows 7 from a previous version of Windows.

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    Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.

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    Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.

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    The clustering feature set built into the high-end versions of Windows Server 2008 is radically redesigned to streamline the deployment, setup, and maintenance of clusters that offer greater levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and installation, unified cluster management, redesigned cluster architecture for maximum availability, hardened security and quorum models, fewer failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and support services, and create and validate a business continuity procedure.

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    Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging solutions for clients in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, high availability, easy connectivity for remote and wireless users, efficient management tools, and productive integration with telephony. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2K. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.

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    Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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    Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete line of hardware and software aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.

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    Progent's Linux support services offer small businesses and developers help with administering and maintaining Linux computers that run with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to help you build and manage a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    24x7 Support Consultant Services

    For medium-size businesses looking for network support, Progent offers a variety of options including local help, on-line assistance, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staffing, site relocation support, application programming, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving technical issues quickly and economically.

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    Progent's Intune consultants can help your company to understand the business value of utilizing Intune for administering your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define security and compliance policies, set up pilot environments to evaluate the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.

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    Small Business Outsourced IT Services

    Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of products and technologies and can deliver that expertise remotely anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent provides remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest network problems, as well as the the assistance of CISSP and CISM-accredited security consultants to handle high-level security planning and troubleshooting. Progent has delivered online network support to businesses in every state in the United States.

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    Progent's Cisco-certified SIP integration experts can help your business to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective remote or onsite support to assist businesses to migrate smoothly to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.

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    Progent can deliver a broad array of affordable support services to help you to install, integrate, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or online help for single computers or laptops or work with your business to plan and carry out a company-wide rollout of new or updated OS platforms and business applications. Progent can also provide consultants and technical workers to assist you to plan for and complete a site relocation or consolidation organized to produce minimal disruption of your business.

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    important characteristics of Microsoft Dynamics GP accounting include a modular design that lets you license just the functionality you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process information from almost any db software or desktop software into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP support professionals to help you convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.

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    Progent's work environment will make you a more capable consultant by improving your information technology knowledge and boosting the satisfaction of your clients. Progent delivers this commitment by recruiting the top consulting experts for you to work with, providing an advanced system architecture, using proprietary application utilities to enable the highest quality of service, and by streamlining our business structures for finding and retaining customers.

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