Consulting Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular products for achieving mobile access to email, calendars, web applications, and other vital business data. Progent offers Alexandria, Virginia businesses the services of BlackBerry-qualified experts who can assist companies to manage their BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven online support model, gives small businesses a budget-friendly solution for incorporating BlackBerry products productively into their business information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized solution for controlling critical jobs such as device installation, updates, and retirement and also offering a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Integration Support

BES Server provides a variety of security options beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits great versatility in adjusting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can help you to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security features are:

  • Disable a device
  • Erase data from a lost smartphone
  • Disable Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting ways to keep mobile users from loading or running unsafe or prohibited applications. Progent can assist you to choose blocking techniques such as:

  • Specify exactly which programs are permitted on the device
  • Prevent external programs from using non-volatile memory on the device
  • Select what functions external applications can access on the smartphone
  • Limit the kinds of access external applications running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being loaded or executed on the device

Expert RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert assistance to companies in the Alexandria region or anywhere in the state of Virginia. Progent's experienced online technical support team has helped IT organizations solve computer problems and cut IT service costs in each state in the country and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide selection of technologies associated with RIM BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small business IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses low and, by resolving issues quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, solution design, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, processors and storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.