Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent can provide Alexandria, Virginia businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide maximum security. BES Server also streamlines a wide selection of vital administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control client settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure using virtualization
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and report on the overall health of your BlackBerry system
Professional BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Alexandria region or throughout Virginia. Progent's seasoned online technical support experts have helped IT organizations resolve computer problems and reduce IT service costs in each state in the United States and established a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.