Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Alexandria, Virginia companies the services of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven online support model, gives small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314		 Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190		 Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202		 Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878		 Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006		 Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of critical management jobs that span from BlackBerry setup and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to use BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry smartphones remotely
  • Establish custom administration roles
  • Automatically track and report on the health of your solution

Professional RIM BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver expert technical help to businesses in the Alexandria area or throughout the state of Virginia. Progent's seasoned remote technical support experts have helped IT organizations solve computer issues and cut IT service expenses in each state in the country and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad selection of issues associated with BlackBerry products such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system design, deployment planning and execution, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment match your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
To ask Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.