Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent connectivity to email, scheduling, web programs, and other critical business information. Progent offers Alexandria, Virginia businesses the expertise of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide maximum security. BES Server also streamlines a wide variety of critical management tasks ranging from smartphone configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and support BES Server's high-availability infrastructure based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and report on the health of your system

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Alexandria, Virginia who require fast and economical help from a qualified RIM BlackBerry support professional, Progent provides effective remote assistance from a seasoned network support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to fix problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition help you to resolve a broad array of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connections, Instant Messaging, PC software installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs at a minimum and, by handling issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, system design, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service companies to manage complicated supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.

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    Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible IT products to enhance business operations so they match better with your corporate objectives. Your business can develop and implement a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.

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    Progent can assist your business to design and implement an efficient migration from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your information and reduce business discontinuity by designing an efficient transition plan that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration strategy and validation, Microsoft Exchange migration expertise, information and application migration, and processor and storage system migration and economization.

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