Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent can provide Alexandria, Virginia companies the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies of all sizes, successful deployment and support of BlackBerry technology has grown increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
|2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
|Alexandria Network Support Services
|300 E. Lombard St, Suite 840
Baltimore, MD 21202
|Baltimore Network Support Services
|One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
|Reston Network Support Services
|1 Research Court, Suite 450
Rockville, MD 20850
|Rockville Network Support Services
|1629 K St NW, Suite 300
Washington, DC 20006
|Washington Network Support Services
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry smartphones, offering a single platform for handling critical jobs like device installation, updates, and retirement and also providing a strong foundation for security and high availability. BlackBerry BES Server supports seamless integration between Exchange, Novell GroupWise, or Domino email servers and BlackBerry smartphones and supports wireless synchronization.
BlackBerry BES Server features a wealth of data protection capabilities starting with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in adjusting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can assist your company to select advanced security functions and activate them remotely. Samples of these over-the-air selectable security features include:
- Disable a smartphone
- Erase data from a missing device
- Lock out Bluetooth
- Enable built-in protection against malware
BlackBerry Enterprise Server also offers flexibility in selecting how to keep mobile users from installing or executing unsecure or unauthorized applications. Progent can assist you to choose blocking techniques like:
- Specify exactly what programs are allowed on the device
- Block third-party software from allocating persistent memory on the device
- Select what functions external programs can use on the device
- Limit the types of access external software running on the smartphone can establish
- Prevent all external software from being installed or run on the device
Professional BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt technical help to businesses in the Alexandria region or anywhere in Virginia. Progent's experienced remote technical support experts have helped businesses resolve computer problems and cut support costs in every state in the U.S. and built a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad selection of technologies related to RIM BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist you to resolve a broad array of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote support for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs low and, by resolving problems quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.
Contact Progent for Support from a BlackBerry-Certified Professional
To get in touch with Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.