Mobile Support
Alexandria, Virginia Consulting for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for maintaining location-independent access to email, scheduling, web applications, and other vital business information. Progent offers Alexandria, Virginia companies support from BlackBerry-premier consultants who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations often resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry BES Server also streamlines a wide variety of crucial administrative jobs that span from BlackBerry deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to do routine jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user and group configurations with BES Server's vast library of IT policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Configure and manage BES Server's high-availability infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Establish specialized management roles
- Automatically track and report on the health of your BlackBerry solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses low and, by handling problems promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange Server.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Consultant
To contact Progent about professional support for BlackBerry mobile wireless solutions, phone
An index of content::
Ryuk ransomware hot line Professional
Locky ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Juniper Junos Cybersecurity Team
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Progent's Juniper Networks-authorized network consultants can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to enable your business to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that incorporate a mix of Juniper's OS platforms.
24x7 Security Evaluation WatchGuard Firebox T-Series Firewall
WatchGuard Firebox Firewall Security Companies
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Wi-Fi RF Coverage Maps Network Consultant
Wi-Fi Site Survey Setup and Support
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the coverage, speed, capacity, data protection, and roaming capability your company requires.
After Hours Cisco Virtual Private Network IT Consulting
Remote Access Online Troubleshooting
Cisco's security and remote access technology for small companies offer a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align best with your company goals.
ProSight Duo MFA Support and Integration
Duo Two-factor Authentication Support
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Expert IT Consulting Windows Server 2022 migration
Microsoft Windows Server 2022 Online Consulting
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
QTS Sacramento Colocation Center Technology Professional
24x7 QTS/Heracles Colocation Center Consultant
The QTS (formerly Herakles) Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of budget-friendly services such as data center relocation, equipment installation and updates, infrastructure improvements, project management services, virtual server configuration, offsite monitoring, automated network management, software programming, disaster recovery planning and testing, data security assessment, and the use of the Progent Test Lab.
Microsoft 365 Excel Professionals
Office Excel 2010 Consultancy
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online support services to assist your organization to design, program, pilot test, install, administer, and debug applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent offers as-needed help to organizations looking for a quick solution to a stubborn issue related to Office Excel and Progent can also provide full project management support for migrating or developing line-of-business applications based on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the special requirements of individual users or groups.
Email Virus Signature Consultant
ProSight Spam Filtering Services Consulting
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Microsoft Teams Migration Computer Consulting
Consult Microsoft Teams Web Apps Server
Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
ISA Server Consulting Services
ISA Server Consultant Services
Progent's certified ISA Server consultants have broad backgrounds creating corporate security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.
White Papers IT Outsourcing Examples
IT Outsourcing Example Whitepaper
Progent's IT outsourcing services provide budget-friendly network support for mid-size businesses. Whether it involves designing system architecture, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting network support budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network foundation for your critical Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server 2008.
ProSight certificate expiration management Specialist
domain management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Consulting Cisco Firewall integration
24-7 Cisco ASDM Firewall Management Network Consultants
Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Certified Expert SQL Server Management Studio Technology Consulting Services
Support Outsourcing SQL Server 2012 AlwaysOn Failover Cluster
Progent can provide the support of certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security professionals to help you to assess the potential benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Cloud Network Infrastructure Management Small Business Network Consultant
Cloud Network Infrastructure Management Consultancy Services
Progent's Cisco-Certified network management engineers can assist you to run Cisco's management tools along with a selection of specialized third-party applications to build a complete network management solution to keep your environment operating reliably, conserve limited resources, protect your data, revive rapidly from hardware breakdown or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company grows.
ASA 5510 Firewall Consulting
ASA 5505 Firewall Remote Troubleshooting
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Biggest Ryuk ransomware cleanup Engineers
Maze ransomware recovery Consultancy
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Hybrid Configuration Wizard Support Services
Microsoft 365 mail flow Remote Troubleshooting
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Information Technology Outsourcing Company Small Business
24 Hour Information Technology Consultant Small Business
Progent's Microsoft and Cisco certified computer engineers offer advanced support for a wide range of technologies and can provide that assistance remotely nationwide or onsite in select cities across the country and anywhere in California. Progent provides online support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the assistance of CISA and CISSP-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Microsoft Certified Amazon AWS instances Designer
24/7 Amazon AWS enterprise hybrid cloud solutions Designer
Progent offers cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.
MongoLock ransomware protection and recovery Consult
Spora ransomware protection and recovery Specialist
ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against recognized as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Exchange 2013 Availability Consultant
Emergency Microsoft Exchange 2013 DLP Computer Consulting
Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact key areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
64-bit Server Technology Consulting
Top 64-bit Server Technical Support Services
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications that you want to keep as well as the new 64-bit versions of software you plan to install.
Cisco Consultant Employment
24/7/365 Telecommuting Microsoft Consultant Job
Progent wants to find fulltime, results-driven Microsoft certified engineers with MCSE certification; Cisco certified system consultants with Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or comparable security certification; and advanced network design experts with a background in mobile access, wireless connectivity, high availability, disaster recovery, data protection, and VMware. Progent also is looking for employees to join our team of desktop service specialists and off-site support experts. Also, We are looking for talented administrators able to perform productively in Progent's fast-paced, virtual office environment.
Cisco PSTN gateways Technology Consulting Services
Professionals Cisco SIP and CUBE
Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or on-premises expertise to help companies to move efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Internet Security and Acceleration Server Technology Consulting
Online Help Microsoft Proxy Server
Progent's Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Biggest Exchange Server 2016 Migration Planning Support and Help
Remote Technical Support Microsoft Exchange 2016 Upgrade
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight Email Guard Content Filtering Service Consultant Services
Email Quarantine Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
VoIP Phone System Network Consultant
Cisco IP Video phones Online Troubleshooting
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Tracking Service Costs Support and Integration
Tracking Service Costs IT Consulting
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each client. The practice of documenting and organizing support activity results in more effective support and eliminates a slew of common problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
MCSE Expert Certified Exchange 2010 Migration Specialist
Exchange Server 2010 Migration Consultants
Progent's Microsoft-certified consultants can deliver affordable remote and onsite help to implement your migration to Exchange 2010, produce extensive documentation of your new messaging environment, train your network support team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing administrative services and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
wireless IP phones and Meraki APs IT Services
wireless VoIP phones and Meraki APs Remote Troubleshooting
Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are mobile within office, warehouse, retail or other venues where IT management wants portable phones that provide more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize many components of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and network management software. Progent's certified consultants offer remote and onsite assistance to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Windows Server 2019 Cluster Operating System Rolling Upgrade Setup and Support
On-site Support Windows Server 2019 Windows Defender ATP
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
ProSight IT asset management Services
24/7/365 domain management Professionals
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
UNIX Professional
UNIX Professional
Progent's Sun Solaris family consulting services offer small and mid-size companies and software developers help with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with an easy single source to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Support Outsourcing MOM 2007
System Center Operations Manager Professionals
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's economically priced network support packages, mid-size businesses can choose a simple co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize business information systems world-class reliability, protection and productivity.
Open Now Lync Server 2013 dial plans Engineers
Engineer Lync Server 2013 topology
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to help your company to manage and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
Top SharePoint 2016 Migration IT Consulting
SharePoint 2016 Management Online Troubleshooting
Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Double-Take Backup Computer Consultants
Double-Take Software Configuration
DoubleTake/Carbonite Software offers a family of products intended to deliver small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT systems to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly cost.
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