Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for achieving mobile access to email, calendars, web-based programs, and other vital business data. Progent can provide Alexandria, Virginia companies the services of BlackBerry-premier consultants who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for companies of all sizes, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently turn to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Integration Help for BlackBerry BES Server
Research in Motion's high-end solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a broad selection of crucial management jobs ranging from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry BES Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to perform important tasks not available with the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture using virtualization
  • Install BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and report on the overall health of your BlackBerry solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and physical components meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a BlackBerry-Qualified Expert
To ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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