Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most popular products for maintaining location-independent access to email, scheduling, web-based applications, and other critical business data. Progent can provide Alexandria, Virginia businesses the expertise of BlackBerry-premier experts who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and support of BlackBerry solutions has grown more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations frequently turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling critical jobs like smartphone deployment, updates, and deactivation while also providing a strong foundation for security and high availability. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server provides a wealth of data protection options beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent versatility in adjusting degrees of security to meet the specific needs of your network. Progent's BlackBerry authorized consultants can assist your company to select powerful security features and enable them remotely. Samples of these wirelessly selectable security settings are:

  • Disable a BlackBerry smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Enable internal protection against malicious attacks

BES Server also provides flexibility in selecting mechanisms to prevent users from installing or executing unsafe or prohibited code. Progent can help you to select protective techniques like:

  • Specify precisely which programs are permitted on the device
  • Block third-party programs from using persistent storage on the device
  • Select which resources external programs can use on the BlackBerry device
  • Limit the kinds of connections external applications running on the smartphone can establish
  • Prevent all third-party programs from being loaded or run on the BlackBerry device

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also help you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which administration model and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.