Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Alexandria, Virginia companies the services of BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, gives small companies an economical alternative for integrating BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like calendars, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-capable applications via Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to plan, implement, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of supporting mobile workers.

Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For businesses in Alexandria, Virginia who require quick and economical access to a certified RIM BlackBerry consultant, Progent delivers effective online assistance from a seasoned support staff who have provided network solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional support in areas such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security options.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, solution architecture, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management approach and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.

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    Nagios and MRTG are powerful, license-free monitoring utilities that operate with the Linux OS and can be deployed to monitor UNIX networks, Windows systems, or multi-OS environments where Linux and MS Windows run side by side. Nagios allows network managers to track system services such as POP3, HTTP, FTP, and PING. MRTG allows you to graph the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's system monitoring engineers can show you how to use both these tools to streamline and repair your system.

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    Microsoft Exchange 2000 IT Consultant

    Progent is one of the most expert information technology support companies for creating e-mail systems powered by Exchange 2000. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 for common scenarios including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance problems.

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    Progent's Microsoft Certified professionals offer world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange installations or updates and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any region served by Progent's consultants.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built on mature virtualization architectures that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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  • 24x7x365 Services Microsoft Windows Server 2008 R2
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    Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot programs and migration strategies, install Windows Server 2008 with your IT environment and workload, educate your IT personnel how to run new management utilities, and deliver ongoing consulting and technical support via affordable options such as Help Desk support and online technical support.

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    Progentís professionals offer experience in a variety of technologies related to mobile networking including network infrastructure, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your business time and money by applying their wireless background to show you how to select and integrate mobile networking technologies that fit the needs of your business. Progent can also optimize your IT architecture so that wireless appliances perform better.

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