Wireless Consulting Services
Alexandria, Virginia Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent can provide Alexandria, Virginia businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide maximum security. BES Server also streamlines a wide selection of vital administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control client settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure using virtualization
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and report on the overall health of your BlackBerry system
Professional BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Alexandria region or throughout Virginia. Progent's seasoned online technical support experts have helped IT organizations resolve computer problems and reduce IT service costs in each state in the United States and established a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless technology, call
An index of content::
High-Availability Branch office Connections Remote Consulting
Fault Tolerant EIGRP Network Setup and Support
Progent’s non-stop inter-site connectivity and 24x7 system connection consultants can help small organizations achieve fault tolerant Interoffice connectivity through fully redundant networks featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable non-stop interoffice networking.
Best Remote Network Monitoring Support and Integration
24x7x365 Specialists Remote Network Monitoring
Remote continuous network monitoring, automated alerts, and periodic reports are vital to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a degree of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical services created to assist you to identify and resolve a an array of IT network problems before they can disrupt your business.
Onsite Technical Support Remote Employees Cloud Integration
Offsite Workforce Cloud Integration Online Technical Support
Progent can help small and medium-size businesses to set up their home-based workforce with seamless access to cloud resources.
802.11ac Upgrade Network Consultant
wireless VoIP phones and Meraki APs Online Troubleshooting
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Office 365 integration with on-premises environments Technology Consulting
IT Consulting Office 365 mail flow
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
Microsoft Technology Professional Azure and iPhone integration
Microsoft Azure cloud integration Contract Programming
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Microsoft Exchange 2016 Upgrade Consultant Services
Microsoft Exchange Server 2016 Upgrade Technical Support Services
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Windows 8.1 Client Hyper-V Tech Expert
Windows 8.1 Help Desk Computer Consulting
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can help design and configure testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
Windows and Solaris Setup and Support
Consulting Services UNIX, Windows
Progent's UNIX family support services provide small and mid-size businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience provides you with an easy single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
SQL Server 2012 Professional
Consultants SQL Server 2012 xVelocity
Progent can provide the support of certified consultants as well as seasoned software developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Consultant Dynamics GP Software Development
Dynamics GP Modifier Consultant
Progent's seasoned solution designers and software developers can assist your company to create customizations to Microsoft GP that support the unique requirement of your organization without losing the benefits of Windows integration. Progent can also offer help with a selection of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
MySQL DBA Professional
Top Ranked MySQL Integration
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist organizations of any size to integrate and manage MySQL within a reliable IT environment that provides high levels of speed, scalability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
Unified Messaging IT Consulting
CUBE IT Consultant
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, acts as the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and onsite support to assist businesses of any size to create and administer Unified CM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can assist with any facet of Unified CM support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Microsoft Certified Expert Dynamics GP Great Plains Accounting Specialists
Dynamics GP IT Services
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software consulting experts can help you install, configure and manage Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
Nephilim ransomware recovery Consultants
MongoLock ransomware recovery Specialists
Progent's experienced ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.
SMS Upgrade Setup and Support
Open Now Microsoft Certified Partner SMS Server 2003 Upgrade Technical Support
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical software quickly and automatically to specified workers, reduce product costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your awareness of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the management functions built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
Integration Services IT Services for Network Service Providers
24 Hour Online Consulting IT Services for Network Service Firms
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own brand as a transparent arm of your network consulting team.
HP Lights-Out 100c Remote Management Card Engineer
Peppercon eRIC Consultancy
Remote management cards give network administrators full control over a server without the requirement for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Small Business Information Technology Consulting Firms
Repair Small Office
Progent is a pioneer in cost-effectively providing world-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserved small company sector is the cumulative result of key technical and process breakthroughs that have removed a great deal of the traditional expenses out of managing IT support, added unmatched professional expertise into the IT service mechanism, and dramatically streamlined the repair cycle.
SQL Server 2016 Capacity Planning Consultant
SQL Server 2016 AlwaysOn Availability Groups Outsourcing
SQL Server 2016 introduces major enhancements in performance, capacity, security, availability, mobile computing integration, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to help organizations of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Check Point 3000 Firewalls Firewall Configuration
Urgent Check Point UTM-1 Firewall Security Services
Progent's Check Point consultants can show you how to choose and deploy Check Point Firewall utilities and hardware based on Check Point's security platform to offer an economical and efficient security defense for your business network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a central source for on-going technical support, administration, training, and consulting expertise.
SCVMM 2012 and SharePoint Online Consulting
Immediate SCVMM Migration Network Consulting
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to move from a legacy edition of SCVMM or from another management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you get the highest possible return on investment.
Microsoft Experts Windows Server 2016 Integration Online Support
Expert Microsoft Certified Windows Server 2016 upgrade Technical Consultant
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Custom Applications Programming Companies
IIS Developer Firms
For custom program creation, Progent can provide programming consultants to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
SCDPM 2012 and SQL Server On-site Technical Support
SCDPM 2012 Protection Groups Online Consulting
Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of all sizes to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially stubborn problems, or full project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Windows Server 2019 Live Migration Consultant Services
Windows Server 2019 Windows Defender ATP Support and Setup
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Fault Tolerant Server Clustering Online Support Services
Clustered Server Remote Consulting
Progent offers Microsoft Windows Cluster Server assistance to help your organization deploy non-stop server clusters that can deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By helping you design high availability clustered server environments based on Microsoft Windows Clustered Server 2003, Progent’s Certified Windows professionals make sure that your non-stop server clusters are set up to optimize the competitive value of your information network.
ERP Development Company
Programming Firm Macola
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique company needs. Progent’s Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, company-wide information sharing as well as integration with Customer Relationship Management products.
Android and SQL Server integration Remote Technical Support
Android and Windows 10 integration Information Technology Consulting
Progent's veteran team of IT consultants and application experts have extensive experience delivering online and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent has the range of know-how to solve network problems that span multiple vendors and that represent a mix of legacy and current information technology. Progent offers budget-friendly online consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD environment. Progent can provide as-needed technical support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones and tablets efficiently.
IP Telephony Technology Consulting
Support Cisco VoIP Phones and Contact Center
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
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