Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Alexandria, Virginia businesses the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can help your company with SQL Server 2019 development consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
City | Address | Phone | Link |
Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
BlackBerry BES Server Consulting Services
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications such a schedules, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-enabled software through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can help you design, configure, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Alexandria, Virginia who require fast and economical access to a certified RIM BlackBerry consultant, Progent provides effective online help from a veteran network support team who have delivered IT solutions to companies in every state in the country. (Refer to Progent's client testimonials.)
Online support eliminates travel expense and enables specialists to fix technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert help in areas including resolving synchronization issues, setting up BlackBerry BES Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
To ask Progent about engineering assistance for BlackBerry mobile wireless technology, phone