Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Alexandria, Virginia companies the expertise of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful integration and support of BlackBerry solutions has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and control BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, providing a single solution for controlling key tasks like device installation, upgrades, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server includes a wealth of security options starting with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BES Server also allows great versatility in adjusting levels of security to meet the specific needs of your company's network. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security settings are:

  • Lock down a BlackBerry smartphone
  • Wipe information from a misplaced or stolen device
  • Disable Bluetooth
  • Enable internal protection against malicious attacks

BES Server also provides versatility in selecting how to keep users from loading or running unsecure or unauthorized applications. Progent can help you to select blocking processes such as:

  • List precisely which programs are permitted on the device
  • Block external software from allocating non-volatile storage on the BlackBerry device
  • Select which functions third-party applications can access on the BlackBerry smartphone
  • Limit the kinds of access third-party programs running on the smartphone can initialize
  • Prevent all third-party software from being installed or executed on the smartphone

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution architecture, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to decide which management approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, server hardware and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
To ask Progent about engineering expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.

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