Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Alexandria, Virginia businesses the expertise of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or transition smoothly to a current smartphone platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Domino, or Groupwise users to transmit and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide variety of vital administrative jobs that span from BlackBerry configuration and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also help you to use BES Server to implement important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's high-availability architecture using VMware
  • Deploy BlackBerry smartphones remotely
  • Establish custom management roles
  • Monitor and report on the overall health of your BlackBerry system

Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available online to provide expert technical help to businesses in the Alexandria area or throughout Virginia. Progent's experienced remote consulting experts have helped IT organizations solve computer issues and cut IT service expenses in each state in the United States and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide array of technologies associated with RIM BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, system design, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry expert can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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