Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent can provide Alexandria, Virginia businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide maximum security. BES Server also streamlines a wide selection of vital administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Monitor and report on the overall health of your BlackBerry system

Professional BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Alexandria region or throughout Virginia. Progent's seasoned online technical support experts have helped IT organizations resolve computer problems and reduce IT service costs in each state in the United States and established a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • Support Services ASR 1000 Router 2800 ISR Router Support and Setup

  • Windows Server 2019 Live Migration Consultant Services
    Windows Server 2019 Windows Defender ATP Support and Setup

    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

  • Support and Integration Wi-Fi IP phone integration Biggest wireless IP phones and Aironet APs Support and Setup
  • Suse Linux, Sun Solaris, UNIX IT Services Slackware Linux, Solaris, UNIX IT Consultants
  • Symantec Raptor Cybersecurity Tech Services Cybersecurity Group Symantec Firewall
  • Technical Consultant Hyper-V 2016 PowerShell Windows Hyper-V 2016 Containers Onsite Technical Support
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  • Top At Home Workforce Data Protection On-site Support 24x7 Offsite Workers Data Protection Technology Consulting
  • Top Network Engineer SQL Server 2014 Cardinality Estimation Top SQL Server 2014 and Hyper-V Outsourcing
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  • Top Quality ProSight IT Management Outsourcing Consulting ProSight Managed Services Services
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  • Top SonicWall NSA Firewall Intrusion Detection SonicWall NSA 6650 Firewall Security Consulting
  • Troubleshooting Microsoft SharePoint 2010 Alexandria Virginia Information Technology Consulting SharePoint 2010 Alexandria Crystal City
  • UNIX Migration Consultants UNIX Upgrade Help
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  • Fault Tolerant Server Clustering Online Support Services
    Clustered Server Remote Consulting

    Progent offers Microsoft Windows Cluster Server assistance to help your organization deploy non-stop server clusters that can deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By helping you design high availability clustered server environments based on Microsoft Windows Clustered Server 2003, Progentís Certified Windows professionals make sure that your non-stop server clusters are set up to optimize the competitive value of your information network.

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  • Windows Server 2016 On-site and Remote Support Alexandria Virginia Alexandria Virginia Consultant Services Microsoft Windows Server 2016

  • ERP Development Company
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    Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique company needs. Progentís Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, company-wide information sharing as well as integration with Customer Relationship Management products.

  • Windows Server 2016 upgrade Online Troubleshooting Windows Server 2016 and SCOM Support and Help
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  • Android and SQL Server integration Remote Technical Support
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    Progent's veteran team of IT consultants and application experts have extensive experience delivering online and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent has the range of know-how to solve network problems that span multiple vendors and that represent a mix of legacy and current information technology. Progent offers budget-friendly online consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD environment. Progent can provide as-needed technical support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones and tablets efficiently.

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  • IP Telephony Technology Consulting
    Support Cisco VoIP Phones and Contact Center

    Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.

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