Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent can provide Alexandria, Virginia companies the expertise of BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email as well as to IM-aware software through Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can assist you to design, configure, and troubleshoot BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Alexandria, Virginia who need fast and affordable access to a qualified BlackBerry support expert, Progent offers efficient remote help from a seasoned support team who have provided IT solutions to companies in every state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and enables specialists to fix problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert support in areas such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can also assist your business to resolve a broad array of problems concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online help for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support expenses at a minimum and, by solving problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.

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    Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if you are planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a range of budget-friendly services including data center migration, equipment installation and updates, infrastructure improvements, project management services, virtualization expertise, remote monitoring, streamlined network administration, application development, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with multiple sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement a configuration of ISA Server 2004 that supports your IT protection requirements without restricting your productivity.

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    If you want to revamp your production web site, build internal websites for purposes such as human resources or employee education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you build and manage a safe, robust server and communications network, including off-site and wireless access, to run your web tools.

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    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a one-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute test and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.

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    Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, search the GAL, copy addresses, synchronize appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for key workloads by providing unified, mixed-platform monitoring of physical and virtual infrastructure installed across on-premises systems and cloud environments. Progent's consulting group can provide advanced online and onsite support to assist organizations of any size to plan, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases or from different monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent imposes no startup fee and asks no retainer for services delivered during normal business hours. Progent's one-minute granularity eliminates large bills for fast fixes so you won't be forced to permit simple problems to fester. .

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