Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful products for maintaining mobile access to email, scheduling, web applications, and other critical business data. Progent offers Alexandria, Virginia companies the expertise of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and support of RIM BlackBerry technology has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their IT system.
Progent's engineers can assist you with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
City | Address | Phone | Link |
Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Technical Expertise for BlackBerry Enterprise Server
RIM's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Groupwise clients to send and receive messages that are encrypted during transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide variety of vital administrative jobs that span from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can help you use BlackBerry BES Server to do basic tasks like:
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
Professional BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide expert assistance to companies in the Alexandria region or throughout Virginia. Progent's experienced online consulting team has helped IT organizations solve network problems and reduce IT service expenses in each state in the United States and established a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a broad array of issues associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also assist you to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging consistency, web access, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, system design, installation planning and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and physical components meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about consulting support for BlackBerry wireless solutions, phone