For organizations of all sizes in Alexandria Virginia, Progent can provide easy, quick, and affordable access to CCIE-Certified engineers. Cisco CCIEs are top-level networking experts who earn this prestigious certification by completing strenuous testing overseen by Cisco. CCIEs can handle the most complicated issues associated with network deployment, troubleshooting, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal staff in identifying problems with Cisco IOS or NX-OS utilities and developing temporary alternatives or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to detect the cause of computer network problems whether from network appliances or software.

Progent offers fast and affordable remote access to a CCIE expert so that your company can receive high-level assistance for complicated network issues that are impacting your business but are outside the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier consultants can connect to your network via advanced remote support utilities in order to perform rapid and cost-effective diagnosis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their skills are not readily accessible to smaller businesses. Progent is one of the rare consulting firms that makes CCIEs accessible to support small and medium sized businesses. Also, Progent can provide fast access to a CCIE remotely so you can get immediate help for complex network problems that are reducing business productivity. To learn how to talk to a Progent CCIE for timely help with your network, go to online network support.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Progent maintains one of the biggest groups of Cisco-certified CCIE experts of any independent consulting company in the United States. Consequently, Progent offers unbeatable expertise in delivering networking solutions focused on Cisco technology. Because Progent is also a Microsoft Partner and provides expert application help for a broad array of business applications, Progent can integrate comprehensive information technology solutions that maximize the business value of your information system.

CCIEs are an exceptional value since their deep experience enables them to resolve the most intractable problems rapidly. In common scenarios, less qualified engineers can burn up hours or even days wrestling with a problem that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry certifications such as Microsoft MCSE, and a major network security credential such as CISSP or CISA. This permits Progent to offer end-to-end services that address a wide array of technologies without requiring extra expenses and interruptions managing too many consultants.

In order to find out more information concerning Progent's online and on-premises support services for Cisco technology, select a subject:

Additional Support Services Offered by Progent
Progent also offers a wide range of consulting services in key practice areas to assist businesses to turn Cisco networking products into an integrated information system that provides competitive advantage. A few of the services available from Progent's experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability scanning, DBA and database development services, and temporary CIO consulting services.

Progent can also help your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

By providing a convenient full-service resource for network generalists and specialists, Progent can tailor timely, inexpensive, and comprehensive IT solutions that meet the special needs of companies in Alexandria Virginia.



An index of content::

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    Progentís Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and data. Microsoft SharePoint provides a common location for your employees or customers to connect to, manage, distribute and manipulate relevant data, documents, and applications and to communicate with other people. SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information theyíve created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist you to support your existing SharePoint solution or upgrade to the current release of SharePoint.

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    Progent has a long background delivering a broad range of online network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in providing expert remote network consulting and has provided IT solutions to organizations in all 50 states. Online support saves travel expenses and resolves problems more quickly than on-premises service calls.

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    Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services such as planning, configuration, management, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.

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    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, copy addresses, sync up calendars, and invite people to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also offers customized one-on-one Entourage education.

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    Progent is structured to deliver in-depth online support for all technical areas associated with small company IT systems and allows you to outsource a variety of vital, on-demand services such as a part-time CIO to provide advanced IT design and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as office relocations orOS upgrades, connectivity consultants for building and maintaining fast and robust network infrastructure, security engineers to verify data safety and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, enhance, or troubleshoot business application programs.

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    The Contact Center service delivery structure used by Progent offers small businesses an dependable option to dependence on independent service individuals by offering broad technical knowledge accessible to multiple engineering groups, optional round-the-clock availability of urgent help, fast escalation to world-class experts for handling even the most intractable problems, support consistency and dependability, quick follow-up overseen by seasoned service managers, a variety of easy-to-use mechanisms for requesting service tasks, and a high level of progress visibility enabled by trouble ticket tracking and available via a web portal.

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    Progent can provide economical online access to IT engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide expertise for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to design, upgrade, or troubleshoot backup solutions for a variety of environments including on-premises, remote, cloud-based, or hybrid.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

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  • MOM 2000 Case Studies
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    Before Progentís MOM-based solution, network problems were approached reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses created by MOM, Progent is now able to fix system problems before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, security and productivity.

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    Progent has over 10 years of experience integrating, and supporting the key platforms that make up System Center and can help your organization to plan, deploy, manage, and fix your Microsoft System Center solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current version of System Center from an earlier release or from another IT management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus datacenter and critical application availability and performance monitoring.

  • Network Consultants Mac Email client for Exchange Microsoft Exchange and Entourage Network Consulting
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  • Networking Companies BlackBerry Smartphone BlackBerry Software Consulting Alexandria
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    Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help organizations of any size to deploy, administer, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can help create testing environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration projects based on proven methodologies.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds assisting small businesses to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and transparent maintenance. Progentís business continuity experts can help your company to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.

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    Progent's Citrix consultants can help your organization to evaluate the strategic value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and simplifying management processes.

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    Progent's consultants can help you to assess the benefits of Lync Server for your environment and can help you to plan and carry out an installation of Lync Server 2010 that centralizes the management of IM and Presence and improves the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and provide webinar training and continuing technical support for Microsoft Lync and other Microsoft products.

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    Progentís Microsoft-expert consultants can assist your organization to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit PC desktop processing, plan an efficient upgrade strategy that minimizes business disruptions, and deliver inexpensive, expert online help to assist your organization to configure 64-bit PC desktop software and application software on your current computers.

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    Largest CISSP Certified Security Manager Consulting

    Progent's CISSP-premier network security experts can assist organizations of any size with any facet of IT security. Progent can create efficient cybersecurity solutions that guard a small business from modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support local, online, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.

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    Progent's certified Windows 2000 Server experts offer network help and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and support services include network planning, installation, documentation, on-site and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.

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    Emergency Microsoft Virtual Machine Manager Integration Support

    Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to migrate from an earlier version of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum return on investment.

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    24 Hour Engineers CRISC Certified Risk and Information Systems Control Architect

    Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

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    24 Hour Computer Network Support Companies Solaris Online

    Progent provides nationwide online technical support and troubleshooting services for companies that run UNIX or Linux environments or whose information systems feature a combination of UNIX and Microsoft products. Remote IT help provides maximum return for your IT dollar by extending user productivity and shortening the hours charged for network analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to solve the majority of network problems without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help with the toughest network issues.

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    Mac and Windows Configuration

    Progent's support experts in Apple OS X and Windows technology can help you combine Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class assistance to companies that depend on these technologies to maintain their strategic advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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    GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered within GIAC certification such as evaluating network security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    Consultant Supplemental Call Center

    Progentís Help Desk Co-management service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

  • Windows Server 2019 Technology Consulting Consulting Windows Server 2019 PowerShell
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  • Jabber Contact Search Online Support
    CCDP Expert Certified Jabber and Exchange Online Help and Support

    Progent's Jabber consultants can provide online or onsite expertise to assist organizations of any size to plan, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the technologies that make up building an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.

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