For companies of all sizes in Alexandria Virginia, Progent can provide easy, quick, and economical communication with Cisco CCIE-Certified engineers. CCIEs are top-level networking engineers who earn this prestigious recognition by completing rigorous examinations overseen by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network deployment, troubleshooting, and configuration. Progentís CCIEs work directly with Cisco's in-house staff in identifying problems with IOS or NX-OS software and developing workarounds or receiving software updates to correct problems. A Cisco certified CCIE can detect the source of computer network difficulties whether from hardware or applications.

Progent offers fast remote contact with a CCIE expert so that you can obtain timely help for complicated network issues that are impacting productivity but are beyond the experience of your ordinary IT maintenance resources. Progent's Cisco CCIE-Premier network experts can examine your system using advanced remote connectivity tools in order to provide rapid and affordable diagnosis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and consequently their services are not readily available to smaller organizations. Progent is among the rare support organizations that makes CCIEs accessible to assist small and mid-size companies. Also, Progent can provide quick access to a CCIE by phone so that you can get immediate help for urgent network issues that are hurting business efficiency. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to remote network support.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Progent has one of the largest rosters of Cisco-certified CCIE experts of any independent support company in the United States. As a result, Progent offers world-class skill in delivering connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers expert application support for a wide range of business applications, Progent can integrate comprehensive information technology solutions that maximize the business value of your information system.

CCIEs are an exceptional value because their depth of experience enables them to solve the most intractable problems rapidly. In most instances, less seasoned consultants can spend many hours or days wrestling with a problem that an experienced CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This allows Progent to provide complete services that incorporate a wide array of IT products without requiring extra expenses and delays orchestrating multiple consultants.

Software Update Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complicated task. Prompt and correctly managed patching optimizes security, compliance, uptime, and functionality. Haphazard patch management can result in security gaps, compatibility problems, sluggish or erratic performance, unnecessary downtime, or unavailability of key features. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as vital for infrastructure appliances such as routers, firewalls, and wireless access points.

Patch Management Services for Network Appliances

Progent offers patch management support for network devices from Cisco and other leading suppliers

Progent has provided advanced support for Cisco infrastructure products for over two decades and Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT system. To learn about Progent's service options for firmware update management, visit Progent's software update management solutions.

In order to find out more concerning Progent's consulting support services for Cisco technology, choose a subject:

Additional Consulting Expertise Offered by Progent
Progent also offers a broad selection of IT services in critical practice areas to assist companies to turn Cisco networking technology into an integrated information system that provides strategic value. A few of the consulting services available from Progent's experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and integration, Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and database development services, and part-time Chief Information Officer services.

Progent can also help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By offering an efficient one-stop resource for network generalists and specialists, Progent is able to deliver timely, inexpensive, and comprehensive IT solutions that match the unique requirements of companies in Alexandria Virginia.



An index of content::

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  • Live Communications Server 2007 Services
    Live Communications Server 2007 Consulting Services

    MS Office Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring enhanced protection, transparent compatibility with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your entire organization.

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    Progent provides expertise for security analysis packages including Microsoft Baseline Security Analyzer for running a variety of programmed system auditing scans to uncover potential security gaps. Progent has extensive experience with security analysis tools and can help you to understand testing reports and respond appropriately. Progent can show you how to build protection into your business processes, install auditing applications, plan and implement a secure network architecture, and recommend policies to maximize the safety of your IT system. Progent's security engineers are ready to show you how to set up a firewall, design safe remote access to email and business applications, and install VPN. Progent's accredited security consultants can also test the protection of web applications and can conduct comprehensive information security assessments of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO.

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    Progent provides live remote instruction for a range of client applications and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, such as instant communication between clients and teachers, but eliminates the expenses of transportation and the challenge of attempting to accommodate the availability of many trainees. Available to individuals or groups of all sizes, Progent's virtual training permits the trainer to conduct the seminar from an online facility while the clients can be spread throughout a campus or across the country. Virtual training supports powerful teaching tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific subjects or longer in duration and broader in scope.

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    Progent's Check Point consultants can show you how to select and deploy Check Point Firewall and VPN software and hardware powered by Check Point's technology to provide an affordable and effective security defense for your business network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single stop for on-going technical support, administration, education, and design services.

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    Progent has extensive experience delivering a broad range of remote IT support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in delivering expert remote network support and has delivered IT support to clients in all 50 states. Remote support saves travel expenses and solves problems more quickly than on-premises service calls.

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  • Windows Server 2016 Outsourcing Technology Alexandria, Capital Beltway Manage Windows Server 2016 Northern Virginia
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