For companies of all sizes in Alexandria Virginia, Progent can provide convenient, quick, and economical communication with CCIE-Certified network experts. Cisco CCIEs are world-class networking professionals who earn this prestigious certification by completing rigorous testing by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network integration, troubleshooting, and configuration. Progentís CCIE-qualified professionals work closely with Cisco's in-house staff in identifying problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco certified CCIE can detect the cause of computer network problems whether from hardware or software.

Progent offers fast and affordable online contact with a CCIE specialist so you has the opportunity to get timely help for complex network problems that are affecting productivity but are outside the experience of your ordinary IT maintenance organization. Progent's CCIE-Certified engineers can examine your system using advanced remote connectivity utilities that allow them to perform rapid and affordable diagnosis and remediation of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and so their skills are not readily accessible to the general public. Progent is one of the rare service firms that makes CCIEs accessible to support small and medium sized businesses. In addition, Progent can provide fast access to a CCIE by telephone so that you can get immediate support for urgent network problems that are hurting business efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network support.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Progent has one of the largest groups of Cisco-certified CCIE consultants of any independent consulting company in the U.S. As a result, Progent offers world-class skill in delivering connectivity solutions based on Cisco technology. Since Progent is also a Microsoft Partner and offers professional application support for a broad array of popular applications, Progent can help you achieve comprehensive IT solutions that optimize the strategic value of your network.

CCIEs are an exceptional value because their deep expertise enables them to solve the most complex problems rapidly. In most instances, less qualified engineers can spend many hours or even days wrestling with a task that a certified CCIE can solve in just minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISM. This permits Progent to provide complete solutions that incorporate a broad range of IT products without requiring extra expenses and delays orchestrating too many specialists.

Patch Management for Cisco Network Devices
Software update management is crucial and complicated task. Prompt and correctly managed patching optimizes cybersecurity, compliance, uptime, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, unnecessary downtime, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware patches can be as critical for infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Software Update Management Support for Infrastructure Appliances

Progent can provide patch management expertise for network infrastructure devices from Cisco and other major vendors

Progent has provided top=level support for Cisco networking products for more than twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective option for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic IT system. To find out about Progent's service options for firmware update management, check out Progent's patch management solutions.

In order to find out more information about Progent's professional support services for Cisco network technology, select a topic:

Other Consulting Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consultants can provide advanced support for other major facets of computer technology, allowing Progent to deliver full-featured business solutions for organizations of all sizes. A sampling vital areas where Progent can provide high-level expertise include: By providing a convenient full-service resource for network generalists and specialists, Progent can deliver fast, inexpensive, and thorough IT solutions that meet the specific needs of businesses in Alexandria Virginia.



An index of content::

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    For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that maximizes the business impact of your IT network; configure XenDesktop software with your servers, user devices, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution efficiently.

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    Progentís high availability network experts offer reliability support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, non-stop data center services, and other high-availability networking services to help your organization create a non-stop environment for mission-critical applications. Progent has the knowledge and experience to design affordable, 24x7 systems by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-site network with a completely mirrored Internet interface and intelligent system load balancing.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by identifying threats and filtering traffic content based on user class and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.

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    Juniper Junos Cybersecurity Company

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you intend to keep as well as the latest 64-bit editions of applications you wish to run.

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    Urgent Shared Support Desk Specialist

    Progent's Microsoft certified experts provide several service programs to help medium-size and large companies create an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations analyze the various top level Help Desk application programs available and decide what products might be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who want to augment their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated workers.

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  • Citrix virtual desktops Consultancy Citrix NetScaler Support and Setup
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    CRISC Certified Risk and Information Systems Control Manager Technology Professional

    Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management strategy following leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

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  • Top Microsoft Exchange Upgrade Network Consulting
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    Progent is one of the most expert information technology consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.

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    Progent provides customized remote instruction for an array of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the benefits of traditional physical classroom seminars, such as instant interaction between students and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of multiple trainees. Available to single students or groups of all sizes, Progent's virtual training allows the trainer to conduct the seminar from an online facility and the clients can be spread across a campus or all over the the U.S. Live online learning deploys proven teaching aids such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specific topics or extended in time and broader in coverage.

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    Progent's certified Windows Server 2000 experts offer network help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting offerings include network design, deployment, project management, on-site and remote technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.

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  • Gentoo Linux Consulting Services Slackware Linux Engineer
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    Progentís certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.

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    Progent's Citrix-authorized engineers can help you to understand the strategic advantages of XenServer and other Citrix products, and can assist your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.

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    Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

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    Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot systems and migration strategies, integrate Windows Server 2008 with your network environment and workload, train your support staff how to run enhanced management utilities, and provide ongoing consulting and support via low-cost options such as Helpdesk support and remote technical support.

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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing and service companies to simplify complex supply chains and streamline critical business processes in order to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.

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    Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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  • Dynamics GP/Great Plains Technology Consulting Services
    Great Plains Network Consultants

    Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently require, with the ability to expand users and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software support experts can help you install, configure and administer Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.

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  • Microsoft Exchange 2016 Migration Support Outsourcing
    Support and Setup Exchange 2016 Migration Planning

    Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Windows 2012R2 Computer Consulting Online Consulting Windows Server 2012 R2 Hyper-V Virtual Switch

  • Windows Server 2022 Hybrid Integration Consulting
    Expert Microsoft Certified Windows Server 2022 Hybrid Solutions Support Services

    Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.

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  • Largest Exchange 2000 Upgrade Upgrade Consultant
    Exchange 2000 Server Upgrade Integration Services

    Progent is among the most qualified information technology consulting firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under typical situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

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